GoNet MBW NMS 1.1 Operational Guide

MBW NMS
Version 1.1
Operational Guide
All contents are Copyright 2009 GO Net Systems, Ltd. All rights reserved Page 1 of 116
Trademarks and Licensing Agreement

2007-2009 GO Net Systems, Ltd. All rights reserved. All information contained in this document is protected by international copyright treaties. No information may be copied or reproduced without the express written consent of 2009 GO Net Systems Ltd. Metro Broadband Wireless, MBW, WLAN Sector Base Station, WLS, WLAN Pico Base Station, WLP, and Wireless Network Controller are all trademarks of 2009 GO Net Systems Ltd. Any duplication, transmission by any method, or storage in an information retrieval system of any part of this publication for other purposes other than those stated above is strictly prohibited without the specific written permission of GO Net Systems, Ltd. This includes, but is not limited to, transcription into any form of computer system for audio, text, print, or visual retrieval. All rights under federal copyright laws and international laws will be strictly enforced. All other trademarks and registered trademarks are the property of their respective owners.
GO Net Systems, Ltd. http://www.gonet-systems.com
All contents are Copyright 2009 GO Net Systems, Ltd. All rights reserved
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Preface
This guide is for the networking professional using the MBW NMS. For more extensive information, refer to the literature listed in the Related Publications table below.
Related Documents Document Name MBW Unit Configuration Guide MBW NMS Installation Guide
We appreciate your comments. Send comments about GO Net Systems documentation to support@gonetworks.com, or submit comments by writing to the following address: GO Net Systems, Ltd. http://www.gonet-systems.com
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Table of Contents
Table of Contents _________________________________________________________________ 4 1. 2.
2.1
Login _____________________________________________________________________ 7 License____________________________________________________________________ 9

Installation of the License Key _____________________________________________________ 9
3.
3.1
A Quick tour of the NMS GUI _________________________________________________ 11

NMS Navigation _______________________________________________________________ 12
Window Toggle Buttons _________________________________________________________________ 12 Menu Bar ____________________________________________________________________________ 13 3.1.1 3.1.2
3.2
3.2.1 3.2.2
Search Bar ____________________________________________________________________ 22

Searching an MBW device _______________________________________________________________ 22 Searching Associated STA _______________________________________________________________ 23
4.
4.1 4.2
Topology _________________________________________________________________ 25
Topology Tree _________________________________________________________________ 25 Maps ________________________________________________________________________ 26
Logical Map___________________________________________________________________________ 27 Geographical Map _____________________________________________________________________ 28 Google Earth __________________________________________________________________________ 31
4.2.1 4.2.2 4.2.3
5.
5.1 5.2 5.3 5.4 5.5 5.6
Inventory_________________________________________________________________ 36
Sorting tables by Columns _______________________________________________________ 36 Add, Remove Columns __________________________________________________________ 36 Devices Table _________________________________________________________________ 37 Mesh Links Table ______________________________________________________________ 39 Alternate Next Hops Table _______________________________________________________ 40 Undiscovered Devices __________________________________________________________ 41
6.
6.1 6.2 6.3
MBW Network Discovery ____________________________________________________ 43

Discover an IP Range/Subnet _____________________________________________________ 43 Discover a single device _________________________________________________________ 46 Periodic Discovery _____________________________________________________________ 46
7.
Schedule Tasks ____________________________________________________________ 48
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7.1
7.1.1 7.1.2
Creating a new task ____________________________________________________________ 48

Software Upgrade Task Settings __________________________________________________________ 51 Device Configuration Backup _____________________________________________________________ 51
7.2 7.3
7.3.1 7.3.2 7.3.3
Task Schedule Step _____________________________________________________________ 53 Monitoring and controlling schedule tasks __________________________________________ 53
Task List _____________________________________________________________________________ 54 Task Progression Status _________________________________________________________________ 56 Task execution concurrency _____________________________________________________________ 56
8.
8.1 8.2
Faults Management ________________________________________________________ 57

Faults Module Window _________________________________________________________ 58 Events _______________________________________________________________________ 58
Events Table __________________________________________________________________________ 59 Events Filter __________________________________________________________________________ 59 Export to CSV _________________________________________________________________________ 62
8.2.1 8.2.2 8.2.3
8.3
8.3.1 8.3.2 8.3.3 8.3.4 8.3.5 8.3.6 8.3.7
Alarms _______________________________________________________________________ 63
Alarms Table __________________________________________________________________________ 64 Alarms counter bar_____________________________________________________________________ 64 Alert Window Threshold ________________________________________________________________ 64 Alarm forwarding ______________________________________________________________________ 66 E-Mail Notification _____________________________________________________________________ 66 Acknowledge _________________________________________________________________________ 66 Alarms Filter __________________________________________________________________________ 66
9.
9.1
Administration ____________________________________________________________ 70
Access Control ________________________________________________________________ 71
Profiles ______________________________________________________________________________ 71 Users ________________________________________________________________________________ 72 9.1.1 9.1.2
9.2 9.3
9.3.1 9.3.2 9.3.3
Performance Polling ____________________________________________________________ 74 Database _____________________________________________________________________ 74

Security Database ______________________________________________________________________ 75 Application Data Database_______________________________________________________________ 75 Threshold ____________________________________________________________________________ 75
9.4 9.5
9.5.1 9.5.2 9.5.3
Alarm Forwarding______________________________________________________________ 76 E-Mail notification _____________________________________________________________ 78

Setup the SMTP Server Parameters ________________________________________________________ 78 Create at least one distribution list ________________________________________________________ 79 Associate the distribution list with event types ______________________________________________ 80
9.6
9.6.1
Schedule Tasks ________________________________________________________________ 81

Concurrencies _________________________________________________________________________ 81
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9.6.2
Device Configuration Backup _____________________________________________________________ 82
9.7
9.7.1 9.7.2 9.7.3
Vendors List __________________________________________________________________ 83

Add CPE device to the table ______________________________________________________________ 83 Remove CPE device from the table ________________________________________________________ 83 Modify a CPE device ____________________________________________________________________ 83
9.8
9.8.1 9.8.2 9.8.3
Geographical Maps_____________________________________________________________ 84
Add a Map ___________________________________________________________________________ 84 Remove a Map ________________________________________________________________________ 84 Modify a Map _________________________________________________________________________ 84
9.9 9.10
Google Earth __________________________________________________________________ 85 Channel Colors ________________________________________________________________ 85
10.
10.1
Performance Management __________________________________________________ 87

Real time performance _________________________________________________________ 87
Real Time Performance correlation ________________________________________________________ 87 Real Time Performance Graph Wizard _____________________________________________________ 93 10.1.1 10.1.2
10.2
Performance History ___________________________________________________________ 99

Focused Devices vs. Regular Polling _______________________________________________________ 99 Overall Network Performance ____________________________________________________________ 99 Focused Devices ______________________________________________________________________ 101 Performance Graph Wizard _____________________________________________________________ 102
10.2.1 10.2.2 10.2.3 10.2.4
10.3
Ping Availability ______________________________________________________________ 106

Ping Settings _________________________________________________________________________ 106 Ping Availability Statistic Results _________________________________________________________ 107
10.3.1 10.3.2
11.
11.1 11.2 11.3 11.4 11.5 11.6 11.7
NMS Web Site ____________________________________________________________ 108

Overview____________________________________________________________________ 108 Downloads __________________________________________________________________ 109 NMS License _________________________________________________________________ 110 Google Earth _________________________________________________________________ 111 Troubleshooting ______________________________________________________________ 112 Support _____________________________________________________________________ 112 Contact Us___________________________________________________________________ 113
12.
12.1 12.2
Database________________________________________________________________ 114
Backup _____________________________________________________________________ 114 Restore _____________________________________________________________________ 115
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1. Login
The following Login window appears when you launch the NMS Client by clicking on
StartProgramsMBW NMS ClientMBW NMS Client: Notice: on Vista OS, right click the NMS Client icon and select "Run as Administrator"
NMS Login
1. 2. In the Username field, enter your user name. In the Password field, enter your password.
Note: After the first NMS installation, there are three predefined privileges and one user with Super privilege as follows
username
super
password
super
privilege
Super Administrator Viewer
For more information about User management and Permissions refer to section Access Control
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In case of remote NMS Client (NMS Client that runs on a different PC from the NMS Server) You need to specify the IP Address of the remote server machine 3. Click to open the Server connection property pane.
4. Enter the IP address (or FQDN) of the server in the Hostname field 5. Leave the default value 443 in the port field (443 is standard HTTPS port on which the NMS server listen). 6. Select the Remember Me check box if you want the system to remember these Server connection settings the next time you log on. 7. Click Login. The Main MBW NMS window appears:
NMS Network Control Window

Notes: 1. If you are using your account for the first time, you are asked to change your password. 2. If you are the NMS super user you are recommended to modify the passwords for the above default accounts.
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2. License
2.1 Installation of the License Key
You must purchase a license key from GoNet Systems to run the MBW EMS/NMS platform. To do this, please contact support@gonetworks.com Note: The default license included with the software only enables one NMS client to access the server and the management of 5 devices. In your license request, you must include the license registration key as described below. 1. On the Menu bar, click Help>License Key. The License dialog box is displayed.
NMS License Details
2. 3. 4. 5. 6.
Click Copy Registration Key to Clipboard. Send the Registration Key together with license request to erezf@gonetworks.com Go Networks then sends you back a license file, license.lic that you require to install. Copy the license.lic file to the NMS server PC. In the License dialog box, click Select a License File and select the license.lic file. The NMS shuts down with a notification request to restart the server and client. The following dialog box is displayed:
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NMS Shutdown Notification
7. 8.
Click Yes to continue. Select the license.lic file. The server needs to restart for the license to be updated. The following message is displayed:
9.
Click OK and the server will close immediately.
10. Restart the NMS server via Windows Services (the service name is MBW NMS Server)
11.
Restart the NMS client.
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3. A Quick tour of the NMS GUI

The NMS consists of the following modules: Network Control Module; The module where the main system aspects appear. This module is divided in the following sub-modules: Topology; Shows all the managed devices in a variety of topology views; a navigation topology tree, a logical spanning tree map layout and geographical map that position the devices based on their longitude and latitude readings from the devices. Inventory; provides a list of all the managed devices in the MBW network. Network Discovery; Allows discovering new devices to manage by providing IP address of the device, IP range, or subnet. Schedule Tasks; Enables users and system administrators to execute specific jobs at pre-determined times in the future on a single device or multiple devices. Faults Management Module; A system-wide fault management module. Administration Module; Module containing database administration and user management. Performance Management Module; Module containing performance statistics of selected devices. The Performance Module is empty until you invoke a device performance view. Performance History can be disabled or enabled via the properties files, and its default state is disabled. You access the main modules (Network Control, Faults and Administration, Performance History) via the navigation tabs located at the top-left corner of the NMS Main window:
Navigation Tabs
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You access Real-Time Performance by right-clicking on any individual device in the Topology Window and selecting the Real-Time Performance -> Graph Wizard option as shown below.
Real Time Performance For further information on the Performance Management Module, See Performance Management
3.1 NMS Navigation

3.1.1 Window Toggle Buttons
Window Toggle Buttons appear at the top right-hand corner of each module window:
NMS Window Toggle Buttons
Each of the module windows contains the same identical icons: Window Toggle Buttons Toggle Icon Action Float current window
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Toggle Icon
Action Auto-hide current window Close current window
3.1.2 Menu Bar

A Menu Bar appears at the top of each window view:
NMS Menu Bar The menu bar contains the following items: File; enables the user to exit the NMS client application View; provides access to a range of system views Tools; provides a range of communication testing and configuration tools Window; provides different options for customized window layouts Help; displays the current NMS version and provides the option to request a license file
The View and Tools menus contain context-sensitive menu items that relate to each of the individual modules. Further information on each individual menu item appears in the relevant module chapters. 3.1.2.1 File The only item under the File menu is the Exit menu item. Clicking on the Exit option closes the MBW NMS Client.
3.1.2.2 View The View menu is module specific. For details of the View menu items for each module, refer to the specific module chapter. 3.1.2.3 Tools The system consists of a set of individual communication testing and configuration tools. You can configure each tool and apply a range of options to them. The Tools available include:
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o ICMP Ping: Tests the IP connectivity of a device, giving its IP address, see ICMP Ping o SNMP Ping: Tests the SNMP connectivity to an IP address of a device, see SNMP Ping o Telnet: Opens a Telnet session to a given device, see Telnet o SSH: Opens a SSH session to a given device. You must first configure the program to execute this function, see SSH o Options: Provides a number of configuration options for channel color links, device labels and alarms, see Options 3.1.2.3.1 ICMP Ping
The purpose of the ICPM Ping is to test the IP connectivity to a device from the NMS server. To access the ICMP Ping tool, click on the Tools Menu and select ICMP Ping. The following window appears:
ICMP Ping In the IP field, enter the IP address that you want to ping and click OK. The following ICMP Ping Result window appears:
ICMP Ping Result
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3.1.2.3.2 SNMP Ping The purpose of the SNMP Ping is to test SNMP connectivity to a given device from the NMS server. When executed, the NMS tries to read the MIB II sysUpTime value. To access the SNMP Ping tool, click on the Tools Menu and select SNMP Ping. The following window appears:
SNMP Ping The SNMP Ping window contains the following fields: SNMP Ping Parameters Parameter IP Read Community Port SNMP Timeout[s] Target IP address Password for read access SNMP agent listening port Time lapse you are prepared to wait before response arrives Number of retries in case of timeout Definition
SNMP Retry
Click OK to proceed with the SNMP ping.
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Enter the relevant parameters in the SNMP fields and click OK. The following SNMP Ping Result window appears:
SNMP Ping Result 3.1.2.3.3 Telnet To access the Telnet tool, click on the Tools Menu and select Telnet. The following window appears:
Telnet
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In the IP field, enter the IP number of the address to which you want to connect and click OK. The following communication window appears:
Telnet Communication Window 3.1.2.3.4 SSH To access the SSH tool, click on the Tools Menu and select SSH. The following window appears:
SSH In the IP field, enter the IP number of the address to which you want to connect and click OK. The following communication window appears:
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3.1.2.3.5 Options The Options menu item provides the following tools options: Tool Options Menu Bar Item Action Telnet/SSH Command: Allows for Telnet or SSH setup. Telnet: Opens a Telnet session to a given device. You can configure the Telnet client program to run when you execute this command via Tools -> Options -> Telnet/SSH Command. By default, Windows Telnet is used. SSH: Opens a SSH session to a given device. Note: You must first configure the SSH program via Tools -> Options -> Telnet/SSH Command, as the Windows OS does not provide a built-in SSH client utility. An example for the SSH utility is PuTTy. To use this, enter putty ssh in the SSH command configuration. Google Earth Path: Allows specifying the path of the Google Earth image. Color Link By Channel: Checking this option colors the WDS links on the maps according to the used radio frequencies. Customize Device Label: Opens a further submenu - see below. Alert Window Threshold: Opens a further submenu - see below.
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Menu Bar Item
Action Customizing Device Label enables you to configure the device labels as they appear in the various views (Inventory, Maps, Navigation, Tree and so on). IP Address: Use the IP address of the device as its label. Name: Use the host name of the device, which is also the device prompt in the CLI, as the devices label. Note: You can select both IP Address and Name. In such a case, the device label appears in the format: <ip address> (<hostname>). The NMS can display an alert window. The Alert Window Threshold sub-menu enables you to define alarm severity according to which the alert window pops up. Minor Severity: The alert window pops up only for alarms with severity equal or greater than minor. Major Severity: The alert window pops up only for alarms with severity equal or greater than major. Critical Severity: The alert window pops up only for alarms with critical severity. Never Display: Select this option to prevent any alarm popup from appearing. This is the default setting.
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3.1.2.4 Window The system provides a range of window layout options. You can configure and select each layout and maintain them as default layout views. The Window layout options include:
Window Layout Options Menu Bar Item
Action The NMS uses docking windows that provide flexibility in rearranging the location of individual window elements. This menu enables you to save your favorite window arrangement to be used in the future. Load Default Layout: Loads the associated default layout. The system stores a different layout for each main module (Network Control, Faults and Administration). Load Custom Layout: Loads the associated customized layouts. The system stores a different layout for each main module (Network Control, Faults and Administration). Save as Default Layout: Saves the associated default layout. The system saves a different layout for each main module (Network Control, Faults and Administration). Save as Custom Layout: Saves the associated customized layout. The system saves a different layout for each main module (Network Control, Faults and Administration). Reset Layout: Restores the screens original layout.
3.1.2.5 Help The Help menu option displays the current NMS version. Help Menu Item Menu Bar Item Action License Key: Displays license information. To install or update a license, see section Install License Key About: Displays the NMS Client version.
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3.2 Search Bar

The search bar, located at the top of the main NMS window, allows you to easily find: An MBW device by the parameters that uniquely identify it. The device to which a WiFi Client (STA) is associated, given its MAC Address
Search Bar
3.2.1 Searching an MBW device

1. Select Device in the leftmost combo box
2. Select the search Criteria. One of the following: IP Address Hostname (which is also the CLI prompt) MAC Address (of the Ethernet Interface) Serial Number
3. Insert the criteria value and click
. You can use the ? and * wildcards.
For example, if you insert 172.20.21.5? in the IP address value, the search result will include all devices from IP 172.20.21.50 to 172.20.21.59 as shown in the following figure.
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3.2.2
Searching Associated STA

1. Select STA in the leftmost combo box
There is only a single criterion for STA search - the MAC Address of the WiFi client radio interface. 2. Insert the MAC Address value and click searching STAs does not support wildcards. . Notice that the MAC Address for
The device with which the specified STA is associated will become highlighted in every views (topology tree, map and inventory); the Configuration View will be opened displaying all its associated STAs and the specified STA will become highlighted as shown in the figure below
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STA search result
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4. Topology
Topology shows all the managed devices in a variety of topology views; a navigation topology tree, a logical spanning tree map layout and a geographical map that positions the devices based on their longitude and latitude readings. The managed devices can also be shown in Google earth.
4.1 Topology Tree

The Topology Tree provides a tree diagram of the broadband network. To access the Topology Tree from the View menu, select Topology. Alternatively, click on the Topology icon in the Network Control Tool Bar. The Topology window is displayed as shown below:
Topology Tree View
Tree nodes represent devices or regions. The icon type represents the device model or region. The icon color represents the device alarm status: Red: Critical Orange: Major Yellow: Minor Green: Normal
In the case of a region, the color represents the status of the most severe alarm underneath it. Device icons may include the G or L symbols. G indicates that the device is a mesh gateway. L indicates that the device is a leaf, meaning that it cannot be a parent of other nodes in the mesh tree. By default, the IP address is the device node label. You can customize the label to use the device hostname or IP and hostname, in which case it appears in the following format: <ip address> (<hostname>).
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Note: Separated colored icons represent the individual types of broadcasting and receiving devices, as described as follows: Topology Window Icons Topology Icon Logical region MBW 2100 device MBW 1100 device MBW 1100 Dual Backhaul device MBW 510 device Device
4.2 Maps
Maps provide two schematic map views of the broadband network. To access the Maps from the View menu, select Maps. Alternatively, click on the Maps icon in the Network Control Tool Bar. The following controls can be used to navigate through the various maps: Zoom In /Out: CTRL+ Wheel mouse. Reset Zoom: Double-click on an empty map area. Pan: Left mouse and drag. Tooltip on Device or Mesh Link: Hover the mouse over a device icon or a link line and wait for the tooltip label to appear. Select Device: To select a single device click on the device. To select multiple devices, press the Ctrl button while clicking each of the devices. Device Context menu: Mouse right click on a device icon.
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The Maps views include: o o Logical Map; Network schematic map showing the mesh tree layout. Geographic Map; Physical map showing geographical locations of all devices on the broadband network.
4.2.1
Logical Map
To access the Logical Map, click on the drop-down list of the Maps icon in the Network Control Tool Bar and select Logical Map:
Logical Map Selection The following Logical Map window opens:
Logical Map View Each node on the Topology tree diagram corresponds to a node in the Logical Map.
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4.2.1.1 Map representation of Mesh Links To graphically display the channel (frequency) usage of mesh links, select Tools>Options>Color Link by Channel. The Map view will color every link according to the channel it is currently using.
Logical Map with Color Link by Channel 4.2.1.2 Map representation of Alternate Next Hops To graphically display the alternative next hops for a given device, right-click the device and select Show Alternate Next Hop. The Map view displays all the alternative next hops as dashed curved lines.
Logical Map with Alternate Next Hops
4.2.2
Geographical Map
To access the Geographical Map, click on the drop-down list of the Maps icon in the Network Control Tool Bar and select Geographical Map:
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Geographical Map Selection The following Geographical Map window opens:
Geographical Map view Each node on the Topology tree diagram corresponds to a node in the Geographical Map. Both will be highlighted when any of them will be selected. Note: you can switch between the Logical and Geographical Map views using the toggle buttons at the foot of the Logical Map and Geographical Map window: 4.2.2.1 Setting the Region Background Map By default, the NMS groups the devices it discovers into logical regions based on the devices subnet. Such auto created regions name has the format Subnet: <network address> You can set the regions geographical map and modify its name and description as follows:
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1. In the Topology Tree, right-click the region and choose Edit Region. The following window appears:
Edit Region 2. In the Name field, enter the regions name. 3. You may enter a description in the Description field 4. To assign a map background image: Upload a new map image to the NMS. Switch to the Administration Module and select the Geographical Maps
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Click New Insert the maps Title Insert the maps Description (optional) Click system on the right of the Map Path field to select an image from your file
4.2.3
Google Earth
The MBW NMS software allows for the MBW Network topology to be shown in Google Earth. To use this feature, the user must have the Google Earth software installed on the NMS Client system.
4.2.3.1 View Network in Google Earth The MBW Network Topology can be viewed in Google Earth by Right-clicking on MBW Network in the Topology pane, then clicking in Show Network in Google Earth as shown in the screen below:
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The first time Google Earth is invoked by the MBW NMS software the following dialog box is displayed
Enter the path of the Google Earth image on the NMS Client, and then click OK to continue. The Google Earth process will then be activated, and the MBW network will be displayed in Google Earth windows as shown below. Under the Temporary Places folder in Google Earth Places tree, the MBW Network is added with the topology structure of regions.
MBW NMS Network shown in Google Earth Note: The device will be displayed on Google Earth Map only if it contains valid coordinates (latitude, and longitude).
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4.2.3.2 Tooltip content of a Region When a Region is clicked in the Places folder in Google Earth Places tree a tooltip is displayed in the map region, as shown below, with the following information: Number of managed device in the region, Total number of Stations, Number of PePlink, and Ruckus devices.
Tooltip content of Region
4.2.3.3 Tooltip content of Device When a Device is clicked in the Places folder in Google Earth Places tree a tooltip is displayed in the map region, as shown below, with the following information: IP address, Hostname, Network ID, Up Time, Alarm Status, Model number, Serial Number, Mac Address, Mesh Node, and Number of associated Stations.
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Tooltip content of device 4.2.3.4 Setup By default Google Earth presents the MBW devices with their IP address and every link between devices will be colored white. These defaults can be modified in the Google Earth screen of the MBW NMS. To access the Export Settings screen click on the Administration tab, and then click on Google earth as shown in the screen below.
Google Earth setup
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In the Export Settings tab two parameters can be modified; Color Link by Channel, and Device Label: Color Link by Channel: when checked, this parameter tells Google Earth to display the link between devices as per the color of their channel frequency (for the Channel Colors, click on Channel Colors in the Administration menu). By default this parameter is unchecked, and the links between devices are colored white. Device Label: the options for this parameter are either Hostname, IP Address, or Both. By default the devices are presented with their IP Address only.
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5. Inventory
The Inventory provides a list of all the managed devices in the MBW network. In addition, it provides a table view of mesh links in the network. To access the Inventory View from the View menu, select Inventory. Alternatively, click on the Inventory icon in the Network Control Tool Bar. The following Inventory window is highlighted:
Network Control Module Inventory Devices Tab
5.1 Sorting tables by Columns

All tables support multiple columns sorting. Click the column heading by which you want to sort the tables rows. For a secondary sort, click a second column heading while the CTRL button is pressed.
5.2 Add, Remove Columns

Click the button located on the top-right table corner to open the column chooser dialog.
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Check the columns you want to add and uncheck the columns you want to remove and click OK.
Notice that the content of the tables are filtered according to the current selected Region or device. Therefore if you wish to see all the devices or mesh links in the network, you should select the root node in the topology tree, named MBW Network.
5.3 Devices Table

The Devices Table lists all managed MBW devices with the following information: Device Table Columns Parameter Device Definition Device ID. This icon represents the device model and its color represents the device health status. The label includes the device IP address or the device hostname if this has been customized by the user (see Options) The devices management IP address. The device hostname, which corresponds to the value of the CLI prompt. The devices model. The amount of time the device was alive since its last reboot.
IP Address Host Name Model Up Time
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Parameter Alarm Status
Definition Indicates the devices operational status: The operational status is determined by the most severe opened alarm. If no opened alarms exist, the status is Normal.
Serial Number HW Version SW Version Network ID Mesh Mode Associated STAs MAC Address Focused Polling
The devices serial number. The devices hardware version. The devices software version. The devices mesh network identifier. The devices mesh mode (Gateway or Node). The number of associated STAs. The devices Ethernet Interface MAC Address. This parameter indicates whether the NMS collects performance history statistics at fast rate. See also Focused Devices. This parameter indicates whether the NMS collects performance history statistics at regular rate. See also Overall Network Performance.
Collect Performance
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5.4 Mesh Links Table

This tab provides a table view of all the mesh links of a selected region or device:
Network Control Module Inventory Mesh Links Tab Mesh Link Table Columns Parameter From Definition Device: The devices ID of one end of the mesh link. Radio Interface: The radio interface name of the mesh link. RSSI: The mesh links RSSI in dBm To Device: The devices ID of the other end of the mesh link. Radio Interface: The radio interface name of the mesh link. RSSI: The mesh links RSSI in dBm Metric Channel [Frequency] A value representing the cost of the path to the gateway. The radio frequency of the mesh link. Notice that the channel may be colored according to the frequency as shown in the above figure. For more information about view customization see Options
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5.5 Alternate Next Hops Table

To see the alternate next hops with continuously updated statistics, right click a device and select Show Alternate Next hop.
Network Control Module Inventory Alternate Next Hop Tab On the map the alternate next hops will be displayed as dashed lines as shown in the following figure:
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Alternate Next Hop Table Columns Parameter Device Definition Device: the device for which the alternative next hops are displayed. Radio Interface: radio interfaces of the device for which the alternative next hops are displayed. A device with dual backhaul radio interfaces might have different alternate next hops in each of its radios. Alternate Next Hop Device: Displays the devices that are available as next hops for the currently selected device. Radio Interface: Displays the radio interfaces of the devices that are available as next hops. Metric Displays the value representing the cost of the path to the gateway for the alternative next hop. Displays the radio interface channels of the links for the alternative next hops. Displays the RSSI (Received Signal Strength Indication) in dBm of the links for the alternative next hops.
Channel [Frequency]
RSSI(dBm)
5.6 Undiscovered Devices

When a managed device has a mesh link to a device that has not been discovered, either because its IP address is not included in any of the IP ranges specified in the discovery entries, or because of a NMS failure to discover it, the mesh link endpoint will appear with a question mark icon, indicating an undiscovered device:
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Undiscovered device (172.20.21.20) on Topology map To see the list of all undiscovered devices open the undiscovered tab Inventory view, the following window appears:
Undiscovered Device Table
The parameters that appear in this table include: Undiscovered Table Parameter Device Definition A device identifier that includes an IP address, a hostname, or both, depending on label customization. The IP address of the undiscovered device. The hostname of the undiscovered device. The MAC address of the backhaul radio interface to which there is a mesh link.
IP Address Name Backhaul Radio MAC
To discover a node, right click a row and select Discover Device. The same can be done via the maps view and the navigation tree.
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6. MBW Network Discovery

To start managing a MBW network one needs to first discover it. The MBW NMS enables you to automatically discover MBW devices within a given IP range, a Subnet or in a single IP Address. Once the NMS discovers a MBW device, it adds the NMS Server machine to the devices SNMP trap targets. To access Discovery from the View menu, select Discovery. Alternatively, click on the Discovery icon in the Network Control Tool Bar.
Discovery View
6.1 Discover an IP Range/Subnet

1. To specify an IP range to scan for MBW units: In Discovery View, press Add. The Add Discovery Range window appears:
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Discovery Range Settings 2. In the IP Range field, enter your IP range. For example, From IP: 192.168.10.2 To IP 192.168.10.40. Alternatively, select Subnet and enter your IP address and Mask. For example, IP: 192.168.10.0, Mask 255.255.255.0 3. Set the SNMP settings that the NMS will use to scan for MBW devices in the given IP range: Click Add. An SNMP Settings dialog appears:
SNMP Setting Dialog
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4. Use the default values unless the device has been configured with a different read and write community names and click OK (see the show snmp-communities command in the CLI Reference Guide). Note: If your network contains devices configured with different SNMP communities in the same IP range, repeat steps 3 and 4 to add these SNMP settings. 5. If the Run Immediately is checked the discovery will run immediately once you click OK. Otherwise, to start the discovering process, you will have to select the new created entry in the Discovery table and click Discover. 6. The discovery process begins. The corresponding entry in the discovery range table provides progression status and number of devices found in that range: Discovery Entries Table Parameters Parameter To IP, From IP and Sub mask Status Last Time Definition Identify the IP range that scanned for MBW devices Indicates the progress of the discovery process Indicates the last time a discovery process has been executed and ended on this range The number of MBW devices found during this discovery process The number of devices the NMS failed to find during discovery
Total Found Last Failures
Once a new device is discovered: An informational event will appear in the event browser
First event in the event viewer above is New Device Discovered Event The NMS Server will add itself to the device's snmp-targets If the device belongs to a new subnet, a logical region node will be added to the NMS with the sub-networks name as its title, and the device will be added beneath it.
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6.2 Discover a single device

To discover a single device instead of numerous devices in a certain IP range or subnet, you will have to enter a specific IP address. 1. Click Discover Device in the discovery view. The following dialog opens:
Single device discovery 2. In the IP Address field, enter the devices IP Address. 3. Enter the SNMP Read and Write community that must match the communities defined in the device (see the show snmp-communities command in the CLI Reference Guide) and click OK to proceed.
6.3 Periodic Discovery

The NMS periodically runs the discovery process over the defined IP ranges at a configurable interval. Periodic Discovery Panel Parameter Next Start At Run Every [hours] Definition Defines the next periodical discovery process Configures the rate in hours at which the periodical discovery runs Applies the specified changes
Apply
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When a managed device has a mesh link to a device that has not been discovered, either because its IP address is not included in any of the IP ranges specified in the discovery entries, or because of NMS failure to discover it, the mesh link endpoint will appear with a question mark icon, indicating an undiscovered device:
Undiscovered device (172.20.21.20) on Topology map In order to see the list of all undiscovered devices open the undiscovered tab inventory (refer to the inventory chapter). You may right click the undiscovered device icon and select "Discover Device" to let the NMS discover it according to its IP Address
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7. Schedule Tasks
The Schedule Tasks feature enables the user to execute bulk operations at pre-determined times, that is, to perform a management task upon multiple devices as a single scheduled job. The following tasks are currently available: Software upgrade Reboot Device configuration backup In addition, there is a predefined task that backs up the NMS DB on a daily basis.
7.1 Creating a new task

There are two ways by which the user can start a new task. One is by first selecting the devices on which the task would be executed and then selecting the task type from the context menu (right-click) as shown in the below figure
Accessing Scheduled task via Context Menu Notice that when you select multiple devices, only tasks that are applicable for all the selected devices will appear in the context menu as items. For example, if you select two devices, a MBW-1100 model device and a MBW-510 one, the Software Upgrade task will not be available in the context menu, as these device models require different software images. An alternative way to create a new task is by first choosing the task type and then selecting the devices on which it would be executed. To do this, open the Schedule Tasks window via the View menu in the Network Control module. The following window appears:
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Network Control Module Schedule Tasks Window Click Add Task. The following task wizard dialog appears
Schedule Tasks Task List Parameter MBW-1100 & 2100 Software Upgrade MBW-510 Software Upgrade Reboot Device Configuration Backup Definition Software Upgrade for MBW-1100 & MBW-2100 models Software Upgrade for MBW-510 model Device restart Backup of devices startup configuration. See section MBW NMS 1.1 - Unit Configuration document for more information about how to restore a device configuration
Select the task you wish to perform and click Next. The following wizard step appears
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Schedule Tasks Task Targets
Select the devices on which you want to run the task by moving devices from the Available Devices list to the Selected Devices list in one of the following ways: Double click on individual devices. Select device(s) and then click the button Click Select All to transfer all the available devices to the Selected Devices list.
Notice that the Available Devices list includes only devices for which the task is applicable. A Task Settings Dialog will appear depending on the selected task type. This step is required when the selected task needs additional parameters settings (for example, in the case of a Reboot task).
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7.1.1
Software Upgrade Task Settings
Set the software image file location on a file transfer server. Parameter Server IP Protocol Username & Password Definition The IP address of the file transfer server TFTP, FTP or HTTP FTP or HTTP username and password download authentication Full path of the software image file
File
Check the Reboot checkbox if you wish to automatically restart the device with the new software image you upgraded to, after the software upgrade process is completed. Click Next. The next task wizard step appears. See Task Schedule Step
7.1.2
Device Configuration Backup
The device configuration backup task enables you to backup your MBW devices startup configuration. Once you set it up, the NMS will periodically extract the devices startup configuration file and store it in the NMS DB. Notice that the NMS stores several versions of the configuration file per device. Before starting a device configuration backup task you need to setup its fixed parameters (those shared by all instances of this task type), as follows:
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1. Click on the Administration tab to switch to Administration module
2. Select the Schedule Tasks in the administration category list located on the left pane. 3. Select the Device Configuration Backup tab 4. Insert the IP Address of a TFTP Server, to which the device will export its startup configuration file 5. Click Apply
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7.2 Task Schedule Step
Schedule Tasks Task Name and Schedule Settings
1. In the Name field, enter the name of the scheduled task. 2. In the Description field, enter the description of the scheduled task (Optional). 3. In the Start At field, enter the date and time you wish the task to start running. 4. Click Finish. The schedule task is configured. For repetitive tasks such as device configuration backup task you should also set the Repeats field
7.3 Monitoring and controlling schedule tasks

To monitor the progress of your scheduled tasks, cancel, reschedule or abort a task go to the Schedule Tasks Window.
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The window contains two areas: Task List: The task list, located on the top pane, displays the list of all the scheduled tasks with their schedule and execution status. Task Progression Status: located on the bottom pane, displays detailed progress of the task selected in the Task List.
7.3.1
Task List
The Task List table contains the following columns: Schedule Tasks Task List Parameters Parameter Name Description Start At The name of the task The description of the task The time at which the task will run (or run again, in case of repetitive task) The last time the task was completed The tasks repetition setting Task running status Definition
Last Completed Repetition Status
The following controls are located at the bottom of the task list:
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Tasks Control Buttons The functions of the above buttons are as follows: Schedule Tasks Operations Buttons Parameter Add Task Edit Remove Retry Failed Entries Creates a new task. Edits the selected task. Enabled only when the task is not running Removes the selected task. Enabled only when the task is not running This button is available in case task execution has failed on one or more devices. Clicking this button will remove all devices for which the task has completed successfully, and will retry to perform on the remaining entries (devices) Aborts the selected task. Definition
Abort Task
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7.3.2
Task Progression Status
The bottom pane in the Schedule Tasks window displays the task execution progression for each selected device in the given task:
Schedule Tasks Window Task Detailed Progress
Schedule Tasks Task List Parameters Parameter Name Status Progress The devices identifier Idle, Running, Failed or Completed Progress completion bar indicating the percentage of the task already completed. Miscellaneous information concerning the task, such as failure reason in case the task failed. Definition
Details
To abort execution on a specific device, select the devices row in the table and click
7.3.3
Task execution concurrency
You may control the concurrency degree of each task type, that is, determine the maximum number of devices on which each task type will be executed simultaneously. See Concurrencies
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8. Faults Management
A Fault is a generic name representing either an event or an alarm occurring in a MBW network. Faults are based on the traps sent by the devices as well as on periodic polling performed by the NMS. To access the Faults Module, click on the Faults tab in the navigation tab list below the Menu Bar located at the top-left of any NMS window view:
Faults Module Access Tab To access the Faults Module views, click on View in the Menu Bar and select the relevant option:
Faults Module View Menu
Alternatively, select
or
from the Faults Icon Bar.
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8.1 Faults Module Window

When you click Faults in the Module Tab Bar, the Faults Module window appears:
NMS Faults View
8.2 Events
The Events table displays all event occurrences in the MBW network. To access the Events table from the View menu, select Events. Alternatively, click on the Events icon in the Network Control Tool Bar. The following Events window is highlighted:
Network Control Module Events Window
Note: The Events window is dynamically linked with the Topology Tree. To view the list of events associated with any specific region or device, click on that node in the Topology window and the Events window will be automatically updated with the events associated with the selected node. Otherwise, the Events window always displays system-wide events.
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8.2.1 Events Table

Events tables parameters include: Events Parameters Parameter Seq. No. Time & Date Severity Ack. Ack. Details Description Source Category Type The events ID The events time of occurrence The events severity (Info, Warning, Minor, Major or Critical) Alarms acknowledgement status Alarms acknowledgement details The events message The events source (either a device or NMS) The events category The event s type Definition
8.2.2
Events Filter
The NMS is able to filter events according to any of the columns in the table. To perform this function, use the Filter tool bar that appears at the top left-hand corner of the Events table:
Events Window- Results Filter The Events Filter Toolbar contains the following icons: Events Filter Toolbar Filter Icon Action Opens a filter setting dialog. When filter results are displayed, the Filter button appears in bold font. When the displayed list is not filtered, the Filter button appears in grayed font. Displays the previous page of events.
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Filter Icon
Action Displays the next page of events. The filter toggle enables you to toggle the filter on and off.
Clicking
opens the following Events Filter window:
Events Filter Dialog The Events Filter window comprises the following fields: Events Filter Parameters Parameter Seq. No Definition Filters according to a Seq. No. range. Select from: Equal or Lower / Equal / Equal or Greater options. Filters according to event severity. Select operators from: Equal or Lower / Equal / Equal or Greater options. Select target parameters from: Info / Clear / Warning / Minor / Major / Critical. Each severity indicator appears in color-coded format.
Severity
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Parameter Category
Definition Filters according to event category: Boot: Device reboot events Interfaces: Radio and Fast Ethernet events System: General system event such as temperature events FileOperation: Import/export configuration and software image related events CLI: CLI related events RADIUS: RADUIS client related events Mesh: Mesh related events Service: Traffic control related events Discovery: Discover related events Configuration: Configuration control related event (such as restore to factory default) Topology: Topology change related events NMS: NMS related event (such as DB limits)
Ack. Status
Select acknowledged or unacknowledged status. When working in a multiple user environment, the acknowledge function serves as a communication system between users. When one user handles an alarm, he can acknowledge it to inform other users about it. Description of the event class. Selects from: Contains / Equal <source path>. Filters according to starting and ending date and time.
Event Type Source Path Event Time
8.2.2.1 Events Sorting Events Sorting Parameters Parameter Events Sorting Definition Individually select the required parameters according to which you want your search to apply. Use and to select and deselect parameters from the list. Selects and clears all check boxes in the filter table.
Select/Deselect All
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Note: You can open an Events Details window by double-clicking on any line in the Events table. This displays the line information in snapshot table form:
Events Details 8.2.3 Export to CSV
The events in the Events table can be exported into a CSV file. The events exported to the file are all the events (even if they are in a page not currently visible) in the Events Table, at the time the Clicking is clicked. opens the following Export to CSV window:
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Export to CSV window In the Export to CSV window choose the directory and type the name of the file in which you want the events to be saved, then click Save.
8.3 Alarms
An Alarm represents a pending faulty condition in the system. The Alarms table is where you can see all the open alarms in the system. To access the Alarms table from the View menu, select Alarms. Alternatively, click on the Alarms icon in the Network Control Tool Bar. The following Alarms window is highlighted:
Network Control Module Alarms Window
Note: The Alarms window is dynamically linked with the Topology Tree. To view the list of alarms associated with any specific region or device, click on that node in the Topology window and the Alarms window will be automatically updated with the alarms associated with the selected node. Otherwise, the Alarms window always displays system-wide alarms.
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8.3.1
Alarms Table
Alarms tables parameters include: Alarms Parameters Parameter Seq. No. Time & Date Severity Ack. Ack. Details Description Source Category Type The alarm ID. The alarms time of occurrence The alarms severity (minor, major or critical) Alarms acknowledgement status Display the date-time and the username that marked the alarm as acknowledged The alarms description. The alarms subject The alarms category. The alarms type. Definition
8.3.2
Alarms counter bar
A summary of all alarm signals appear in a panel on the top-right of the Alarms table:
Alarms Summary Total
8.3.3 Alert Window Threshold

MBW NMS allows for an Alert Window to be displayed at the top right corner of the screen. By default no Alert Window is displayed.
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Alarm propagation window To setup the NMS to display Alert Window, click on Tools -> Options -> Alert Window Threshold as shown below.
Alert Window Threshold setup You can then check one the following options: Minor; Displays the Alert Window for any alarm whose severity is ranging from Minor to Critical. Major; Displays the Alert Window for any alarm whose severity is ranging from Major to Critical. Critical; Displays the Alert Window for alarms whose severity is Critical.
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Never Display; never displays the Alert Window, regardless of the alarms severity.
8.3.4
Alarm forwarding
The MBW NMS supports Alarm Forwarding. To setup Alarm forwarding, click on Administration -> Alarm Forwarding. Refer to the Administration chapter for detailed information on how to setup Alarm forwarding.
8.3.5
E-Mail Notification
The MBW NMS can be setup to send e-mail messages when specific pre-determined events occur. For this feature to work in your environment, you need to: Setup the SMTP Server Parameters Create at least one distribution list Associate the distribution list with every event type you want to be notified on
Refer to the Administration chapter for detailed information on how to setup E-Mail Notification.
8.3.6
Acknowledge
To acknowledge an alarm, highlight the alarm row and click . A check mark will appear in the Ack. Column. The name of the acknowledging user as well as the time of acknowledgement will be displayed in the 'Ack. Detail' column.
Alarm Acknowledgment
8.3.7
Alarms Filter
An Alarm Filter Toolbar appears at the top left-hand corner of the Alarms table: Alarms - Results Filter The Alarms Filter Toolbar contains the following icons: Alarms Filter Toolbar Filter Icon Action
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Filter Icon
Action Opens a filter setting dialog. When filter results are displayed, the Filter button appears in bold font. When the displayed list is not filtered, the Filter button appears in grayed font. The filter toggle enables you to toggle the filter on and off.
Clicking
opens the following Alarms Filter window:
Alarms Filter The Alarms Filter comprises the following fields: Alarms Filter Parameters Parameter Alarms ID Definition Filters according to a Seq. No. range. Select from: Equal or Lower / Equal / Equal or Greater options. Severity Filters according to alarm severity. Select operators from: Equal or Lower / Equal / Equal or Greater options. Select alarm target parameters from: Minor / Major / Critical. Each severity indicator appears in color-coded format.
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Parameter Category
Definition Filters according to alarm category: Interfaces: Radio and Fast Ethernet events System: General system event such as temperature events RADIUS: RADUIS client related events Mesh: Mesh related events Service: TC related events Discovery: Discover related events Topology: Topology change related events
Ack. Status
Select acknowledged or unacknowledged status. When working in a multiple user environment, the acknowledge function serves as a communication system between users. When one user handles an alarm, he can acknowledge it to inform the other users. Description of the event class. Selects from: Contains / Equal <source path>. Filters according to starting and ending date and time.
Alarms Type Source Path Alarms Time
Note: You can open an Alarms Details window by double-clicking on any line in the Alarms table. This displays the line information in snapshot table form:
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Alarms Details
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9. Administration
The Administration Module provides users and system administrators with a range of administrative options designed to manage and configure the NMS. To access the Administration Module, click on the Administration tab in the navigation tab list below the Menu Bar located at the top-left of any NMS window view:
Administration Module Access Tab When you click Administration in the Module Tab Bar, the Administration Module window appears:
NMS Administration Window The Administration Module provides the following options: Access Control Performance Polling Database Alarm Forwarding Emails Notifications Schedule Tasks
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Vendor List Geographical Maps Google Earth Channel Colors
9.1 Access Control

The MBW NMS is Account protected. You need a valid Username and Password to log into the NMS system. In addition each User is assigned a Profile. A Users profile defines the actions a given user can perform after he logged into the NMS Client. Users and profiles can be added or removed from the Access Control Database by a user with a Super Profile.
9.1.1
Profiles
To access the Profiles screen click on Administration -> Access Control , and then on the Profiles tab:
Profiles Window There are 3 predefined Profiles; Administrator, Super, and Viewer. These profiles have the following privileges: Administrator; Users with Administrator privileges are authorized to perform all Application Operations with the exception of theAdvanced Device Operation option. Super; Users with Super privileges are authorized to perform all Admin and Application Operations.
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Viewer; Users with Viewer privileges can only perform View operations, and are not authorized to modify any of the NMS data.
Notice that in terms of device configuration the NMS privileges correspond to the CLI privileges. The MBW NMS Allows for User Profiles to be added, removed, or edited. 9.1.1.1 Add a Profile To add a new Profile: Click on New Profile at the bottom of the screen Check the operations you want the users with these privileges to be authorized to perform Uncheck the operations you dont want the users with these privileges to be authorized to perform. Click Apply to save the new profile. 9.1.1.2 Remove a Profile A profile may be removed only in case it is not assigned to any existing users. To remove a profile: Click on the profile you want to remove Click on Remove 9.1.1.3 Edit a Profile To modify a profile: Click on the profile you want to modify Check the operations you want the users with these privileges to be authorized to perform Uncheck the operations you dont want the users with these privileges to be authorized to perform. Click Apply to save the changes.
9.1.2
Users
To access the Users screen, click on Administration -> Access Control , and then on the Users tab:
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Users Windows The User screen comprises two sections; Login Information, and Additional Information. Login Information contains mandatory parameters, whereas Additional Information contains optional informative details about the user. Login Information Parameters Parameter Username Change Password Password Confirm Password Profile Never Expires Expiration Restricted to host Definition The accounts name in the form of alphanumeric string Checking this checkbox will enable the user to change the password of the edited account The accounts password in the form of alphanumeric string Reenter password for confirmation Choose a profile from the Profiles list. A Profile is a list of NMS actions the user is authorized to perform. When this checkbox is checked, the accounts password will be valid indefinitely When the Never Expires checkbox is not checked, this field indicates the date of expiration Access to the NMS is restricted to a clients running on a system with the specified IP address
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Parameter Lock Account
Definition When this checkbox is checked, users with this profile cannot log into the system
The MBW NMS allows for a user to be added, removed, edited, or be forced to logout. 9.1.2.1 Add a User To add a new user: Click on New User at the bottom of the screen Enter the information indicated in the Login Information Parameters table above Click on Apply to save the new user. 9.1.2.2 Delete a User To remove a user: Click on the user you want to remove Click on Delete Note: Deleting a user while he is logged in, will disconnect the user.
9.1.2.3 Edit a User To modify a user: Click on the user you want to modify Modify any number of fields Click on Apply to save the changes. 9.1.2.4 Force Logout Sometimes it is necessary to force a user to logout. This can be achieved by clicking on Force Logout.
9.2 Performance Polling

The Performance polling settings are explained in the context of Performance History
9.3 Database
The System Administration function provides system administrators with a facility to define the URLs, user names and passwords for the security and application databases. In addition, the system administrator can define the maximum number of entries in the Event Table. Click on Administration -> Database for the Database screen to be displayed:
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Database Window
9.3.1
Security Database
The Security Database section of the Database screen allows for the following parameters to be configured: URL; Enter the URL of the Security Database Username; Enter the Username for the Security Database Password; Enter the Password for the Security Database
9.3.2
Application Data Database
The Application Database section of the Database screen allows for the following parameters to be configured: URL; Enter the URL of the Application Database Username; Enter the Username for the Application Database Password; Enter the Password for the Application Database Additionally, you can check whether or not to use the same values as those entered in the Security Database by selecting the Use same as security check box.
9.3.3
Threshold
The Threshold section of the Database screen enables the user to set a threshold - maximum number of entries for the Event Table. Once the maximum number is reached, entries are saved to a file in CSV format, and deleted from the Events table in the NMS Database. Additionally, you can check whether or not to generate an alarm when the threshold is reached.
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9.4 Alarm Forwarding

An external system may follow up the open alarms in the MBW network using SNMP. To do so, load the GONET-NMS-ALARM-MIB into the external SNMP manager application. The MIB is available on the NMS Web sites downloads page:
Using public SNMP community read the alarmTable table. This table holds all the open alarms in the system. In addition you may configure the external system to listen to alarmlAdded and alarmCleared traps sent by the NMS to targets configured in the NMS alarm forwarding settings. To setup Alarm Forwarding click on Administration >Alarm Forwarding. The Alarm Forwarding window will be displayed:
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Alarm Forwarding window Click on Add Target to add forwarding Trap Target. The Add Trap Target dialog box will be displayed as shown below.
Add Trap Target Window Type the required information in the dialog box as indicated in the following table, then click OK to continue. Add Trap Target Parameters Parameter IP Community Definition The target systems IP address Trap listening community, use public
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Parameter Enable Forwarding Threshold
Definition When checked, allows alarms to be forwarded to the system with the specified IP address. Only alarms with severity higher than the threshold specified will be forwarded.
9.5 E-Mail notification

MBW NMS can be setup to send e-mail messages when specific pre-determined events occur. For this feature to work in your environment, you need to: Setup the SMTP Server Parameters Create at least one distribution list Associate the distribution list with every event type you want to be notified on
9.5.1 Setup the SMTP Server Parameters

To setup the SMTP Server parameters click on the Administration tab -> Emails Notifications -> SMTP tab. The SMTP windows will be displayed as shown below.
SMTP Server Parameters Window
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The SMTP Server Parameters include: SMTP Server Parameters Parameter From e-mail SMTP Server SMTP Port User Authentication Definition A Valid e-mail address from which notifications will be sent Valid SMTP Server accessible from the NMS Server Port used by the specified SMTP server When this field is checked, valid username and password should be provided for the e-mail address specified in the From e-mail field. Valid username for the From e-mail e-mail address Valid password for the From e-mail e-mail address
Username Password
9.5.2 Create at least one distribution list

To create a distribution list, click on the Administration tab -> Emails Notifications -> Email Distribution List tab. The Email Distribution list window will be displayed:
Email Distribution list window
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When you click on Add at the bottom of the screen the following dialog box is displayed
Add Field Parameter Name Email Addresses Definition Any string relevant to your organization List of comma separated valid e-mail addresses
9.5.3
Associate the distribution list with event types
To associate a distribution list with any given event type: In the Administration tab -> Emails Notifications -> Email Distribution List tab -> Settings window shown below, click on the event, then click on the Email Distribution List field for the event and choose a distribution list from the list of previously created lists. When you are done click Apply.
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Distribution lists / Events association window
9.6 Schedule Tasks

In the Schedule Tasks menu item of the Administration tab, the following configuration parameters can be setup: Concurrencies Device Configuration Backup
9.6.1
Concurrencies
You can set the maximum number of devices that will execute a particular task concurrently, by means of the Concurrencies screen, for any of the following task types: Configuration Backup Device Software Upgrade Reboot.
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Schedule Tasks Concurrencies Window After completing the changes to the Concurrencies parameters, make sure to click Apply for the modifications to be saved.
9.6.2
Device Configuration Backup
To backup the configuration of a device, you can use the Device Configuration Backup screen: Enter the IP address of the TFTP server that you will use as the backup server. Click the Apply button to save your modifications.
Device Configuration Backup Window
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9.7 Vendors List

You can use the WiFi CPEs screen to add, remove or edit a WiFi CPE device. To open it, click on the Vendors List menu item on the right side of the Administration tab screen:
WiFi CPEs Window
9.7.1
Add CPE device to the table
In order to add a new CPE device to the table, click on the New button, then fill the following parameters: Mac Address Prefix; the CPE device vendors Mac address prefix Name; the CPE device vendors name Image; a picture (limited to 24x24 pixels) of the CPE device.
9.7.2
Remove CPE device from the table
In order to remove a CPE device from the table, click on the entry you want to remove, and then click the Remove button.
9.7.3
Modify a CPE device
In order to modify a CPE entry, click on the entry, and then modify any parameters displayed at the bottom of the WiFi CPEs Window. When you are done with the modifications, click on the Modify button to save your changes.
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9.8 Geographical Maps

You can use the Geographical Maps screen to add, remove or edit a geographical map. To open it, click on the Geographical Maps menu item on the right side of the Administration tab screen:
Geographical Map Window
9.8.1
Add a Map
In order to add a new Map to the list of maps, click on the New button, then fill the following parameters in the Geographical Map section of the screen: Title; A string to be used as the title of the map Description; the description of the Map Path; the full path of the map picture file
9.8.2
Remove a Map
In order to remove a map from the list of maps, click on the entry you want to remove, and then click the Remove button.
9.8.3
Modify a Map
In order to modify a map entry, click on the entry, and then modify any parameters displayed in the Geographical Map section of the screen. When you are done with the modifications, click on the Modify button to save your changes.
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9.9 Google Earth

To set the following Google Earth parameters open the Export Settings screen by clicking on the Google Earth menu item on the right side of the Administration tab screen: Color Link by Channel; When checked, the links between devices in Google Earth are displayed in color according to the Channel Colors setup. Device Label; In Google Earth, devices will be labeled either by their IP address, their hostname, or both, depending on the option you choose.
Google Earth Setup Window After completing the changes to the Export Settings parameters, make sure to click the Apply button for the modifications to be saved.
9.10 Channel Colors

You can use the Channel Colors screen to setup a color for any of the supported channels (listed in the left column of the screen). To open it, click on the Channel Colors menu item on the right side of the Administration tab screen: To change the color of a given channel, click on the channel entry, and then select a color for the chosen channel. You can either modify the RGB setup, or click on the arrow to the right of the field and choose a color from the popup color palette.
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Channel Colors Window After completing your changes to the Channel Colors, make sure to click Apply for the modifications to be saved.
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10. Performance Management

10.1 Real time performance
There are two ways to monitor the performance of a device: Real Time Performance Correlation enables you to view all performance statistics synchronized on the time axis. Real Time Performance Wizard enables you to open a graph on a specific statistics parameter that you are interested in
10.1.1 Real Time Performance correlation

To launch the performance correlation, right click on the device you are interested in (either on the navigation tree, map or inventory- device list) and select Performance Correlation.
A new tab will be opened, displaying various performance statistics graphs:
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Notice that there are many more performance statistics parameters that are polled in each cycle and are available. To open those additional graphs click the View menu
In addition, notice that the STA and SSID submenus are disabled by default. This is due to the fact that the polling of associated STAs and SSIDs statistics is disabled by default; this is done to save the bandwidth consumption required to read the large amount of information associated with the WiFi client and SSID statistics. In case you are interested in viewing the STA or SSID performance statistics you will have to enable their polling in the following way:
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1. Click on Tools->Polling. The polling settings window appears
2. Check the Include STA Statistics or Include SSID Statistics options. Now, the corresponding graphs are enabled. For example, to view the STA performance graphs, click View->STAs submenu (which is now enabled).
The following figure presents the various STA related graphs:
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Notice: You may open performance correlation on up to 3 devices at a given time 10.1.1.1 Performance Graph List The following table summarizes all the available graphs per managed element Available performance graphs Element STA Graph STA Table STA Map Tabular view of all associated STAs along with all the statistics parameters at the time of the display 2D presentation of the associated STAs. The RSSI value is encoded by the distance between the device and the STA (the greater the RSSI value is, the shorter the distance between it and the device) The DoA is encoded by the angle between the STA and the device. Notice: These graphs will be empty unless at least one STA is selected (in the STA table or map) Throughput Displays the selected STA(s) upstream and downstream throughput statistics in bps Displays the selected STA(s) upstream and downstream packet rate statistics in pps
Packet Rate
Tx Byte Error Rate Displays the selected STA(s) Tx byte error rate in percentage.
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Element Dot11Radio
Graph Dot11Radio Table Tabular view of all dot11radio interfaces (access and backhaul) along with all the statistics parameters Displays the upstream, downstream and total (US + DS) throughput statistics in bps for all the radio interfaces Displays the upstream, downstream packet rate statistics in pps for all the radio interfaces Displays the Tx FER in percentage of all radio interfaces Displays the number of associated STAs of all the access radios Displays the rate of air occupancy on each of the radio interfaces used channels. Displays the percentage of WiFi Rx and WiFi Tx as well as the total air occupancy. The yellow area indicates the percentage of time occupied by non WiFi interference. Displays the sensitivity level in dBm of all radio interfaces Tabular view of all SSIDs along with all their available performance statistics parameters Displays the upstream, downstream and total (US + DS) throughput statistics in bps of all defined SSIDs Displays the upstream, downstream packet rate statistics in pps of all SSIDs Displays the number of associated STAs for each of the defined SSIDs Displays the upstream, downstream and total (US + DS) throughput statistics in bps of all VLANs Displays the upstream, downstream packet rate statistics in pps of all SSIDs Displays the Fast Ethernet interfaces upstream, downstream throughput statistics in bps. Displays the Fast Ethernet interfaces upstream, downstream packet rate statistics in pps.
Throughput
Packet Rate
Tx Frame Error Rate STA Counts
Air Occupancy
Sensitivity SSID SSID Table
Throughput
Packet Rate
STA Counts
VLAN
Throughput
Packet Rate
Ethernet Note: available only for mesh gateways
Throughput
Packet Rate
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Element VoIP Session Note: available only for devices with firmware version 3.0.0 and above Note: These graphs will be empty unless at least one session is selected in the VoIP Session Table
Graph VoIP Session Table Tabular view of all active VoIP sessions along with all their performance statistics parameters Displays the number of active VoIP sessions
Session Count
Avg. R-Value
Displays the selected VoIP sessions average R-Value that indicates the session(s) quality
RSSI
Displays the RSSI of the STA running the selected VoIP sessions
10.1.1.2 Time Slider
The Time Slider control enables you to examine performance statistics at a given point in time along the last 8 minutes. You can do this by first clicking , and then moving the time slider handle along its horizontal axis; historical snapshots appear in all the opened graphs related to the time period selected. All these graphs appear synchronized to the selected point in time. This feature enables you to examine events of particular interest that you can identify as aberrations on the graphical charts. To switch back to the current time, click
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10.1.2 Real Time Performance Graph Wizard

The Performance wizard lets you open a specific graph on a given device, element and performance parameter. 10.1.2.1 Opening a Graph using the wizard To launch such a graph: 1. Right click a device (on the map, inventory device table or topology tree) and select Real time Performance -> Performance Wizard
The following graph wizard window appears:
2. Click on the element type you are interesting in on the left pane list. In this example we selected Radio Interfaces. The list of available instances will appear in the right pane. In the example we can see two radio interfaces.
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3. Select one or more element instances and click Next. Notice that you may select up to 5 instances to be plotted in the same graph (for example 5 associated STAs) in our example we will select 2 radio interfaces. 4. A list of all available performance graph related to the previously selected element type appears:
5. Select the performance graph you wish to view and click Next. In our example we will select the Throughput graph
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6. Configure the polling rate of the graph and click Finish. The default is 5 sec, which is also the fastest polling rate allowed. The graph window appears:
10.1.2.2
The Graph Window
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Window Title The window title displays the graph definition including the device, the element type and the statistics parameter. In our example:
Zooming To zoom in and view a certain selected period of time, mouse click on the graph plot area and drag the mouse to the end of your selected period of time.
To increase the zoomed time window, click the graph window horizontal scrollbar.
. This button appears on the right and left sides of
To zoom out, double click anywhere on the plotting area. Time Window The information regarding the time scale appears at the top of the chart area as follows:
Time Window: displays the start and end date-times available for the specific statistics parameter(s) presented in the graph. Visible Window: displays the start and end date-times framing the currently visible data on the graph. This time frame may be smaller compared to the Time Window time frame (displayed above it) in case you are zooming. Hide/Show graph data You may hide statistics parameters or element instances. Right click anywhere on the plotting area and check/uncheck the parameters and instances to make them visible or invisible respectively.
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Graph Inversion By default, when you open a new graph, a plot will be created for each element instance (Radio interfaces, SSIDs, STAs, etc.). This plot will present statistics parameters along the X axis.
If you wish to see the data differently, namely, have a different plot for each parameter and put the elements on the X axis click
10.1.2.3 Advanced vs. Basic mode There is an Advance mode for statistics parameters of SSIDs, TC Profiles and VLANs: Aggregated SSID statistics vs. SSID per Radio Interface The MBW-2100 model has two radio interfaces that may be accessed, and the same SSID may be attached to both radios. In this case the Basic mode let you see the statistics for the selected SSID aggregated from the two radio interfaces:
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Alternatively the Advanced mode let you see the statistics measured on each radio interface:
Aggregated TC Profile statistics vs. TC Profile per SSID A defined TC Profile can be assigned to multiple SSIDs. In such cases the Basic mode let you see the statistics of a TC Profile aggregated from all SSIDs to which the given profile is assigned to:
Alternatively the Advanced mode let you see the statistics measured for each SSID to which the profile is assigned:
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10.2 Performance History

Performance History can be configured to be disabled/enabled; currently it is disabled by default. To enable Performance History you should change the values of two properties in two different files: 1. In the file system.properties, located under the server installation directory, change the value of performanceHistoryEnabled to true, in order to enable polling of statistics. 2. In the file classes\resources\ClientPref.properties, located under the client installation directory, change the value of performanceHistoryEnabled to true, in order to enable GUI presentation of Performance History items such as tabs and menu items.
To control the bandwidth used for performance statistics polling, you can determine which statistics variables you wish to collect, at what rate and on which devices.
10.2.1 Focused Devices vs. Regular Polling

There are two usages for the performance history feature. One is to answer the question: what is the overall network performance? The other is to help analyze, troubleshoot and optimize a specific device behavior. For each of these two usages there is a matching performance statistics collection strategy supported by the NMS as described in the following sections.
10.2.2 Overall Network Performance

For overall network performance, the NMS supports a slow rate statistics collection on large number of devices (all the devices comprising the network). To configure the polling rate and parameters to collect: 1. Click the Administration module tab
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2. Select Performance Polling on the category list on the left pane 3. Select the Statistics Polling Tab 4. Check the statistics parameters you wish to collect performance data for and uncheck those parameters that you are not interested in.
5. Set the Sample Rate. Notice that the minimum is every 2 minutes Once the polling is set you need to select the devices for which the NMS will collect performance statistics: 1. Select the devices (from the tree, map or inventory device table) 2. Right-click and select Enable Collect Performance:
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To see which devices are included in regular or focus polling see the two rightmost columns Focused Polling and Collect Performance in the inventory device table.
Notice that since the management traffic is in band, you should wisely control the bandwidth that you are willing to consume for performance management purposes.
10.2.3 Focused Devices

For troubleshooting and deep device performance analysis the NMS enables you to sample the statistics in a much higher rate and to collect the statistics on associated STAs and VoIP sessions. To configure the polling rate and parameters to collect: 1. 2. 3. 4. Click the Administration module tab Select Performance Polling on the category list on the left pane Select the Focused Polling Tab Check the statistics parameters you wish to collect performance data for and uncheck those parameters that you are not interested in.
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1. Select the device that you want to be included in focused polling 2. Right-click and select Enable Focus Polling:
10.2.4 Performance Graph Wizard

To open a new performance history graph: 1. Click the Performance History module tab. 2. Select one or more devices from the Topology floating window, which can be opened by pressing the topology toolbar button:
You can include up to 5 devices for each graph.
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3. Right Click and Select Performance Graph Wizard
The wizard window appears:
4. Select the time period either by setting the From and To data-times or using the Last <N> <Hours/Days/Weeks/Months>. Click Next.
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5. Select the element type to be included in the performance graph by clicking on the corresponding button located on the left pane. Depending on the element type the right pane displays a list of element instances from all the devices you selected in step 2. For example, if you click Radio Interfaces you would see the radio interfaces of all the devices you selected in step 2 as shown in the following figure:
6. Select the element instances you are interested in. Notice you can select up to 5 instances for a single graph. Click Next
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6. Select the statistic parameter you are interested in and click Finish
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10.3 Ping Availability

Ping Availability is disabled\enabled according to Performance Historys state. See the remark at the beginning of the previous section. Ping Availability provides you with statistics regarding the IP connectivity status of all managed devices in the network. Notice that by default the ICMP Ping of all devices is disabled, so you have to first enable it as follows: 1. Click the Administration module tab 2. Select Performance Polling on the category list on the left pane 3. Select the Ping Settings Tab 4. Check the Enable
10.3.1 Ping Settings

You may configure the ICMP ping as follows. Set Count to be the number of echo requests sent each time. Set Timeout to be the duration in milliseconds the NMS waits for reply. Set Packet Size to be the buffer size sent in each echo request.
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10.3.2 Ping Availability Statistic Results
First, verify that the Ping feature is enabled. See Ping Settings To see ping statistics: 1. Click the Performance History module tab 2. Click or Click on View Ping Availability
3. Select the time period either by setting the From and To data-times or using the Last <N> <Hours/Days/Weeks/Months>. 4. Click Apply.
Notice that there is a summary bar located at the buttom of the table. You may also export the displayed table into a CSV file by clicking
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11. NMS Web Site

Embedded within the MBW MNS Software is the NMS Web Server. You can connect to the NMS Web Server by entering, in any Web Browser, the URL: https://<IP address of the NMS Server>. Note: The NMS Server must be up and running for you to be able to access the above URL. The NMS Web site consists of the following features and pages: Overview; Displays information regarding the running NMS Server Downloads; Enables the user to download the NMS Client, the latest Release Notes, User and Installation guides and the MBW Mibs NMS License; Provides details regarding the NMS License and its activation, and enables the client to request a new NMS License, or a NMS license update Google Earth; Provides information regarding Google Earth, its use with connection to the NMS and a link to its download page. Troubleshooting; Lists all known MBW NMS problems with their corresponding workarounds. Support; Enables the client to report a problem. Contact Us; Sends an e-mail to the NMS team with your comment on the MBW NMS Software.
11.1 Overview
This page shown below displays the Overview and License information on the currently running NMS Server.
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MBW NMS Overview page Overview; Displays the NMS Server version, and how long the server has been up and running. License; Displays the following license information for the currently running NMS Server: o Number of allowed concurrent NMS Clients o Maximum number of allowed managed devices o Expiration date of the license
11.2 Downloads
This page enables the user to download the following NMS components: NMS Client for x32 Systems NMS Client for x64 Systems NMS version 1.1.0.0 Operational Guide NMS version 1.1.0.0 Installation Guide NMS version 1.1.0.0 Release Notes MBW NMS Open Alarm MIB MBW MIBs for devices software version 2.6.x MBW MIBs for devices software version 3.x
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MBW NMS Downloads page
11.3 NMS License

This page enables the user to request a new NMS License, or an update of an existing NMS license from GoNet Systems Sales team. After all the information in the License Request form is entered and you click on send, an e-mail will be sent automatically to GoNet Sales team. The page also explains how to activate the license (license.lic file) received from GoNet.
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MBW NMS License page
11.4 Google Earth

This page enables the displaying of the MBW network in Google Earth without having to start the NMS client.
MBW NMS Google Earth page
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11.5 Troubleshooting
This page lists all known MBW NMS problems with their corresponding workarounds:
MBW NMS troubleshooting page
11.6 Support
This page enables the user to report a problem in the MBW NMS Software. After all the information in the Problem Report form is entered and you click on send, an e-mail will be sent automatically to GoNet Systems Support team.
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MBW NMS Support page
11.7 Contact Us
This page enables the user to send a feedback to the NMS Team regarding the behavior of the MBW NMS Software. After all the information in the Comments form is entered and you click on send, an e-mail will be sent automatically to the GoNet Systems Support team.
MBW NMS Contact Us page
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12. Database
All the information the MBW NMS server collects; Events, Alarms, Statistics, Managed devices, authorized users, is saved and stored in a MySQL 5 database.
12.1 Backup
The MBW NMS database is backed up by default every 24 hours. The first backup starts 24 hours after the MBW NMS Server was first started. The resulting backup file is named mbwnms_yyyymmdd.zip, and is saved in the <NMS installation folder>\MBW NMS\Server\backup directory. The scheduled backup task is the first entry in the Schedule Task table, and can be edited according to client requirements. To edit the scheduled backup task, click on the Database Backup entry, and then click on Edit. A Schedule Task window will be displayed :
Database Backup task The Description, Start At, and Repeats fields can be edited. Once you have completed editing these fields, click on Finish for the updated Scheduled Backup task to be saved. Note: There is no need to stop the NMS client or Server while the backup is running.
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12.2 Restore
To restore the MBW NMS database, make sure that the NMS Server is stopped and then click on MBW NMS -> Server -> Restore Database:
After you click on Restore Database, the following Restore Database Dialog Box window is displayed
Restore Database Dialog Box All available backups are presented in the Backup Date window and are ordered by date. Select the date of the backup you want to restore, and click on Restore
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Restore Database Completed After the Database restore completed successfully window is displayed click on OK, then on Close to complete the database restore task. After the Database restore task has completed successfully, restart the MBW NMS Server Windows service, and then restart the NMS MBW client.
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Login _____________________________________________________________________ 7 License____________________________________________________________________ 9

A Quick tour of the NMS GUI _________________________________________________ 11

Search Bar ____________________________________________________________________ 22

4.2.1 4.2.2 4.2.3

MBW Network Discovery ____________________________________________________ 43

Schedule Tasks ____________________________________________________________ 48

Creating a new task ____________________________________________________________ 48

Faults Management ________________________________________________________ 57

8.2.1 8.2.2 8.2.3

Performance Polling ____________________________________________________________ 74 Database _____________________________________________________________________ 74

Alarm Forwarding______________________________________________________________ 76 E-Mail notification _____________________________________________________________ 78

Schedule Tasks ________________________________________________________________ 81

Device Configuration Backup _____________________________________________________________ 82

Vendors List __________________________________________________________________ 83

Google Earth __________________________________________________________________ 85 Channel Colors ________________________________________________________________ 85

Performance Management __________________________________________________ 87

Performance History ___________________________________________________________ 99

10.2.1 10.2.2 10.2.3 10.2.4

Ping Availability ______________________________________________________________ 106

NMS Web Site ____________________________________________________________ 108

NMS Network Control Window

NMS License Details

NMS Shutdown Notification

Click OK and the server will close immediately.

Restart the NMS client.

3. A Quick tour of the NMS GUI

3.1 NMS Navigation

NMS Window Toggle Buttons

Action Auto-hide current window Close current window

3.1.2 Menu Bar

ICMP Ping Result

Click OK to proceed with the SNMP ping.

Menu Bar Item

Window Layout Options Menu Bar Item

3.2 Search Bar

3.2.1 Searching an MBW device

3. Insert the criteria value and click

. You can use the ? and * wildcards.

Searching Associated STA

STA search result

4.1 Topology Tree

Topology Tree View

Logical Map Selection The following Logical Map window opens:

Logical Map with Alternate Next Hops

Geographical Map Selection The following Geographical Map window opens:

Tooltip content of Region

Google Earth setup

Network Control Module Inventory Devices Tab

5.1 Sorting tables by Columns

5.2 Add, Remove Columns

5.3 Devices Table

IP Address Host Name Model Up Time

Parameter Alarm Status

5.4 Mesh Links Table

5.5 Alternate Next Hops Table

5.6 Undiscovered Devices

Undiscovered Device Table

IP Address Name Backhaul Radio MAC

6. MBW Network Discovery

6.1 Discover an IP Range/Subnet

Login _ 7 License 9

Performance Polling 74 Database _________ 74

Alarm Forwarding__ 76 E-Mail notification _ 78

Google Earth __ 85 Channel Colors 85