AX4 Installing An iSCSI Storage System - Master 347310

Here is Your Customized Document
Your Configuration is:

Action to Perform - Install
Storage-System Model - AX4-5i (AX4-5I) - iSCSI dual SP
Connection Type - iSCSI Network
Server Operating System - Windows
Storage-System Status - New
Storage Arrived In Cabinet - No
Server Status - New
Storage-System Disks to Install - No
NICs/HBAs to Install - Any NIC
iSNS Service - No
iSCSI Security (CHAP) - No
Management Tool - Navisphere Express
Reporting Problems
To send comments or report errors regarding this document, please email:
UserCustomizedDocs@emc.com. For issues not related to this document, contact
your service provider.
Refer to Document ID: 347310
Content Creation Date 2008/8/19

AX4-5 Series
Installing an AX4-5i Storage System
in an iSCSI Network Configuration
with a Microsoft Windows Server
with EMC PowerPath
If you want to install an AX4-5i storage system in a network configuration

with a Microsoft Windows server, this document is for you. You can use the
procedures in this document to set up configurations with a new or existing
storage system that you want to connect to a new or existing server.
The main topics are:
Terminology.................................................................................. 3
Before you start ............................................................................. 5
Verifying the storage-system parts .................................................. 8
Installing the storage-system parts in a cabinet or rack ..................... 10
Connecting the storage-system expansion ports............................... 19
Connecting power cables ............................................................... 20
Powering up the storage system ..................................................... 25
Connecting the storage-system management ports to the
LAN ............................................................................................ 27
Confirming hardware installation ................................................... 28
Initializing the storage system ........................................................ 30
Upgrading storage-system software................................................ 37
Registering the storage system with your service provider ............... 44
Installing NICs or iSCSI HBAs in the server .................................... 46
Installing or updating the NIC or iSCSI HBA driver......................... 48
Installing NIC or HBA iSCSI initiator software (Windows 2000 and
Windows Server 2003 hosts only)................................................... 50
Assigning an IP address to a NIC or iSCSI HBA .............................. 53
Installing PowerPath on a server .................................................... 55
Installing the Navisphere Server Utility .......................................... 60
Modifying TCP/IP registry settings ................................................ 63
Connecting iSCSI ports in a network configuration .......................... 65
Configuring iSCSI initiators for a configuration without iSNS........... 67
Registering the server with the storage system ................................ 70
Configuring a new storage system .................................................. 73
1
Verifying your high-availability iSCSI configuration ....................... 78
Preparing virtual disks to receive data ............................................ 80
Verifying your failover configuration with PowerPath ..................... 81
Installing an AX4-5i Storage System in an iSCSI Network Configuration with a Microsoft Windows
2
Server with EMC PowerPath
Terminology
This document uses the following terms:
host A computer that is or will be connected to a CLARiiON® storage
system. This computer is called either a management station or a
server, depending on how it is or will be connected to the storage
system.
management station A host from which you manage CLARiiON storage systems. It
must be on the same network as the storage-system management
ports. A management host may also be a server.
server A host that is already or will be connected over a network to the
iSCSI ports on a CLARiiON storage system. A management host
may also be a server.
new server A server that is not already connected to or set up for a CLARiiON
storage system.
existing NIC or iSCSI The network interface card (NIC) or iSCSI host bus adapter (HBA)
HBA that is already installed in a server.
new NIC or iSCSI HBA The NIC or iSCSI HBA that was not already installed in the server.
base dual-SP system An AX4-5 series system with two storage processors (SPs) — an
AX4-5 or AX4-5i storage system.
expansion dual-SP An AX4-5 series system with two storage processors (SPs) —
system an AX4-5 or AX4-5i storage system — with the expansion pack
enabler installed.
new storage system A storage system that is not connected to a server or configured
for storage. It is just as it was shipped to you.
field-replaceable unit A storage-system component that you can add to your storage
(FRU) system or replace in your storage system at your site. Examples
of FRUs are disks andpower/cooling modules.
DPE-AX A disk processor enclosure that contains 1 or 2 storage processors
(SPs) and 4 to 12 disks.
DAE-AX A disk-array enclosure that provides additional storage for a
DPE-AX with 2 storage processors and an expansion pack
installed. Each DAE-AX supports a maximum of 12 disks.
Installing an AX4-5i Storage System in an iSCSI Network Configuration with a

3
Microsoft Windows Server with EMC PowerPath
storage processor (SP) A printed-circuit board with processors, memory modules, and
control logic that manages the I/O between the server and the
disk modules.
disk pool A set of disks with the same capacity and RAID type on which you
create one or more virtual disks.
virtual disk A grouping of physical disk partitions into one span of disk storage
space. Each virtual disk you create is distributed equally across
the disks in the disk pool. A virtual disk looks like an individual
disk to the server’s operating system. A virtual disk is created with
Navisphere® Express.
initiator A NIC or iSCSI HBA port that issues requests to send data to or
receive data from a target in the storage system.
target A storage-system SP port that accepts and responds to requests
from an initiator. Such a port is called an iSCSI data port.
CHAP Challenge Handshake Authentication Protocol. An optional
security mechanism to control access to an iSCSI storage system
over the iSCSI data ports.
iSNS Microsoft Internet Storage Naming Service (iSNS) provides
automated discovery, management and configuration of iSCSI
devices.
An AX4-5i storage system has two SPs, so it is called a dual-SP system.
4
Before you start
❑ Review the support matrix on the Service & Support page of the
storage-system support website to confirm that the following are
supported:
z The server hardware that will access the storage system.
z The operating system version running on the server hardware.
❑ Read the release notes for your storage system, which are available
on the Service & Support page of the storage-system support
website.
The url for the storage-system support website is in the Documentation and
Support document that shipped with your storage system.
For a new storage-system installation, you will need to:

❑ If you ordered a rackmount cabinet for your storage system –
To review the Site Preparation Guide for the 40U-C Cabinet, which
shipped with the cabinet, to ensure that the site in which you want
to install the storage system meets the site requirements. This guide
is on the resources and documentation CD that shipped with the
system and is available on in the Technical Documentation and
Advisories section on the Powerlink website. Especially important
is confirming that your facility has appropriate electrical wiring in
place to accommodate your cabinet’s power cables. To support all
of the storage system’s high-availability features, the cabinet must
receive power from two discrete circuits.
❑ To verify that your facility has:
z Electrical wiring in place to accommodate your installation’s
power cables. To support all the storage system’s
high-availability features, you must receive power from at least
two separate circuits.
z Adequate network wiring to provide each storage-system
storage processor (SP) management port with a discrete Ethernet
connection and IP address. The storage-system management
ports can connect to either a 10/100/1000 or 1-gigabit Ethernet
LAN. EMC recommends a 1-gigabit Ethernet LAN for best
performance.

5
❑ The following network information from the person responsible
for your network:
z Static IP address for each SP in the storage system.
z Subnet mask for the LAN to which you will connect the
storage-system management ports.
z Default gateway for the LAN to which you will connect the
z Storage-system iSCSI network information, including static
IP address, subnet mask, and default gateway for each
storage-system iSCSI port that you will use.
z The network configuration information, including the IP
address and network mask, for any NICs or iSCSI HBAs that
you are installing.
z Optional iSNS server information.
❑ CAT 5 or higher Ethernet network cables for storage-system
management port connections (one per SP).
For any installation, you will need:

❑ A Navisphere management station with a supported Internet
browser for running Navisphere Manager and on the same network
as the storage-system management ports. This host can also be
a server. For supported host and browsers, refer to the E-Lab™
Interoperability Navigator on the Powerlink website.
❑ A supported Windows host on the same subnet as the
storage-system management ports. You can use this host:
z As a Navisphere management station
z To initialize the storage system
z To run the Navisphere Service Taskbar, which runs only on
a Windows host.
z As a CLARalert® monitor station, which must be a Windows
host, but cannot be a server (that is, it cannot send I/O to the
storage-system data ports).
❑ A Windows 2000, Windows Server 2003 or Windows Server 2008
host that is or will be a server with iSCSI connections to the storage
system. This server must have a supported server configuration;
that is, it must have all required updates, such as hot fixes or
patches, installed.
6
❑ A Navisphere® management station with a supported Internet
browser that is on the same network as the storage-system
management ports. This host can also be the server. For supported
Internet browsers, see the AX4-5 release notes on the Service &
Support page of the storage-system support website.
❑ A CAT 5, CAT 5e, or CAT 6 Ethernet network cable (100 meters
maximum) for each iSCSI port that will connect the storage system
though network routers or switches to the NICs or iSCSI HBAs
in the server. We recommend CAT 6 cables for best performance.
These cables may already be connected for a configuration with an
existing storage system or existing server.
For cable specifications, refer to Technical Specifications on the Learn
page of the storage-system support website.
❑ For a network configuration, Ethernet network cables as needed
for the hosts. These cables may already be connected for a
configuration with an existing storage system or existing server.
We recommend discrete networks dedicated to iSCSI traffic. In a server

with multiple NICs or iSCSI HBAs that are connected through network
routers or switches to the storage system, each NIC or iSCSI HBA initiator
port must be on a separate subnet.
For cable specifications, refer to Technical Specifications on the Learn

❑ A method for writing data to a virtual disk on the storage system
that will test the paths from the server to the storage system. You
can download an I/O simulator (Iometer) from the following
website: http://www.iometer.org/.

7
Verifying the storage-system parts
Using the information in Table 1, verify that your storage system has
the basic components shipped individually. If the components shipped
individually, the disk modules may be shipped separately from the
DPE-AX enclosure and the optional DAE-AX enclosures. Table 1 shows
the disk modules installed in the DPE-AX enclosure and the DAE-AX
enclosure.
Table 1 Storage-system hardware components
Component Description
AX4-5i DPE-AX (front view)
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123

123 BPS
123 BPS
123 BPS
123 BPS
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
SATA 500 GB 7.2K RPM SATA 500 GB 7.2K RPM SATA 500 GB 7.2K RPM SATA 500 GB 7.2K RPM
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123

123 BPS
123 BPS
123 BPS
123 BPS
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123

123 BPS
123 BPS
123 BPS
123 BPS
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
CL3769
AX4-5i DPE-AX (rear view)

FRU Label FRU Label
CL3771
One standby power supply (SPS)

Second SPS optional
CL3772
Power cords (see note)

2 per DPE-AX
1 per SPS
2 per optional DAE-AX
CL3773
SPS serial (sense) cable

1 per SPS
CL3774
6
2
7
3
8
4
9
5
F
Service cable (save for troubleshooting)
8
Component Description
Optional DAE-AX (front view)
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123

123 BPS
123 BPS
123 BPS
123 BPS
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123

123 BPS
123 BPS
123 BPS
123 BPS
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123

123 BPS
123 BPS
123 BPS
123 BPS
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
CL3769
*VVVYYWWRRRRR*
S/N: VVVYYWWRRRRR
P/N: 118031924
*118031924*
REV: AXX
*AXX*
*VVVYYWWRRRRR*
S/N: VVVYYWWRRRRR
P/N: 118031924
*118031924*
REV: AXX
*AXX*
Optional DAE-AX (rear view)
*VVVYYWWRRRRR* *VVVYYWWRRRRR*
S/N: VVVYYWWRRRRR
P/N: 118031924
*118031924*
FRU Label REV: AXX
*AXX*
S/N: VVVYYWWRRRRR
P/N: 118031924
*118031924*
FRU Label REV: AXX
*AXX*
# #
046-003-042_A03 046-003-042_A03
CL3775
Expansion cables
2 per optional DAE-AX
m
m
ole
ol
ex
m
m
ole
ol
ex
CL3776
Rail kits for installation in cabinet or rack

1 per enclosure
CL3778
Note: You may receive extra power cords to support both rack and freestanding installations.

9
Installing the storage-system parts in a cabinet or rack
This section describes how to install the storage system at your site.
Where to install the parts in a dual-SP system
Install the standby power supply (SPS) first, and then the DPE-AX
above it. Install any DAE-AX above the DPE-AX.
Enclosure height requirements

Enclosure height requirements and cabinet mounting measurements
are based on NEMA units (Us) as described in Table 2.
Table 2 NEMA unit heights
Number of NEMA units Actual height

1U 45 mm (1-3/4 in)
2U 90 mm (3-1/2 in)
The predrilled holes in the cabinet channels are based on the U

measurement. The holes are predrilled at distances of 1/2 inch, 5/8
inch, 5/8 inch (totaling 1 U), then 1/2 inch, 5/8 inch, 5/8 inch (another
U), and so on. On EMC 40U and 40U-C cabinets, the 1U increments are
marked by a horizontal line or small hole in the channel. Table 3 lists
typical height requirements.
Table 3 Height requirements for typical enclosures
Height Cabinet channel Enclosures

holes
1U (45 mm, 1-3/4 in) 3 Standby power supply (SPS)
2U (90 mm, 3-1/2 in) 6 DPE-AX or DAE-AX
Installing a 1U SPS tray and SPS units in the cabinet

A dual-SP storage system requires one 100W 1U SPS. A second SPS is
optional. Both mount in a single 1U tray. For installation instructions,
10
see the Standby Power Supply Field Installation Guide (P/N 300-005-899)
that ships with the SPS unit.
Installing the DPE-AX and optional DAE-AXs in the cabinet

Install the DPE-AX directly above the SPS units, and install any
DAE-AXs directly above the DPE-AX.
The DPE-AX or DAE-AX mounting kit contains the parts listed in
Table 4.
Table 4 DPE-AX or DAE-AX mounting kit parts
Part Use
2 adjustable (52.1–86.4 cm, 20.5–34 in) rails Attach front to back on either side
between NEMA channels in a standard
cabinet
12 Phillips M5 x 12.7 mm screws (black) Attach the rail mounting hardware in a

cabinet (4 for each rail) and then attach
the enclosure to cabinet (2 per side)
2U bezel 1 per DPE-AX or DAE-AX
Removing the filler panels

In most cases, the front space into which you will install the enclosure
is covered by a filler panel, which is attached to latch brackets.
Remove any filler panels; then use a flat-blade screwdriver or similar
tool to pry off the latch brackets (Figure 1).

11
CL4064
Figure 1 Removing a filler panel and latch bracket
Installing the DPE-AX and optional DAE-AX rails in the cabinet

For each rail:
1. From the front of the cabinet, insert the two alignment pins on one
mounting rail assembly into the holes on a rear channel as shown
in Figure 2.
Alignment pins
here
2U
CL3787
Figure 2 Aligning pins in a 2U section on the cabinet rear rails
2. Attach the rail to the front cabinet channel as follows (Figure 3):
a. Extend the rail to the front cabinet channel.
12
b. Align the holes of the front rail flange to the inside of the channel.
c. Ensure that the rail is level, and loosely attach the rail to the
channel with two M5 x 12.7 mm Phillips screws in the middle
holes (Figure 3).
Leave the screws slightly loose to allow for adjustment after you install
the enclosure.
Rear
Front
CL3785
Figure 3 Installing the DPE-AX and DAE-AX adjustable rails
3. At the back of the cabinet, insert and tighten two M5 x 12.7 mm

screws in the holes above and below the alignment pins (Figure 3).

13
Installing the DPE-AX and optional DAE-AX on the rails
WARNING
The enclosure is heavy and should be installed into a rack by two

people. To avoid personal injury and/or damage to the equipment,
do not attempt to lift and install the enclosure into a rack without a
mechanical lift and/or help from another person.
L’armoire étant lourde, sa mise en place sur une rampe nécessite deux personnes.
Afin de ne pas vous blesser et/ou endommager le matériel, n’essayez pas de
soulever et d’installer l’armoire sur une rampe sans avoir recours à un relevage
mécanique et/ou à l’aide d’une autre personne.
Das Gehäuse ist schwer und sollte nur von zwei Personen in einem Rack installiert
werden. Zur Vermeidung von körperlichen Verletzungen und/oder der
Beschädigung des Gerätes, bitte das Gehäuse nicht ohne die Hilfe einer zweiten
Person anheben und einbauen.
Il contenitore è pesante e dev'essere installato nel rack da due persone. Per

evitare danni personali e/o all’apparecchiatura, non tentare di sollevare ed
installare in un rack il contenitore senza un sollevatore meccanico e/o l’aiuto di
un’altra persona.
Debido a su considerable peso, la instalación del compartimento en el bastidor

deben realizarla siempre dos personas. Para evitar daños personales o en el
equipo, el compartimento no debe levantarse ni instalarse en el bastidor sin la
ayuda de un elevador mecánico o de otra persona.
14
! CAUTION
Without proper equipment and procedures, you risk damaging disk

drives whenever you remove, store, or install them. Do not remove
disks prior to installing the chassis.
The disk modules in slots 0 through 3 of the DPE-AX provide
mirrored boot and recovery capability, and are preconfigured
according to their slot assignment before shipment. Do not move a
module in slots 0 through 3 from its assigned slot to another slot.
Remove one of these modules only if it has failed and you are
replacing it with a new module.
1. Remove the four screws that are secured with washers and nuts to
the black plastic latch brackets; keep the screws and discard the
washers and nuts (Figure 4).
EMC3035
Figure 4 Removing the latch bracket screws, washers, and nuts
2. With help from another person, lift the enclosure and, from the front of
the cabinet, slide the enclosure onto the rails (Figure 5).

15
CL3786
Figure 5 Sliding the DPE–AX or DAE-AX onto the mounting rails
When the enclosure slides to the back of the cabinet, the two
notches in the rear of the enclosure insert into the rear tabs on the
back corner of each rail. The tabs secure and support the rear of
the enclosure.
If the enclosure does not slide all the way into the cabinet, you may need
to further loosen the screws that hold the rear of the rails in place; adjust
the rails to allow the tabs to fit into the notches.
3. Once the enclosure is completely seated into the rear tabs, tighten
the four screws (two per rail) that secure the rails to the front
channels.
4. Secure the enclosure and latch brackets to each front channel with
the four latch bracket screws (Figure 6).
16
CL3928
Figure 6 Securing the enclosure and latch brakets
Installing the front bezel an enclosure

Install a front bezel on the DPE-AX enclosure and any DAE-AX
enclosures.
Installing and locking the front bezel

1. Align the bezel with the DPE-AX or DAE-AX (Figure 7).
2. Gently push the bezel into place on the cabinet until it latches
(Figure 7).
3. Secure the bezel by turning the key in the lock (Figure 7).

17
EMC2935a
Figure 7 Installing and locking the front bezel
18
Connecting the storage-system expansion ports
IMPORTANT The expansion cables are keyed and marked or
to indicate the connector.
If your storage system includes optional DAE-AXs, connect the
expansion ports between the storage processors (SPs) in the DPE-AX
and the DAE-AXs as follows: (Figure 8):
The expansion port on each SP connects to the corresponding
primary port on the first DAE-AX in the loop; that is, the expansion
port on SP A, on the right, connects to the port on the link
control card directly above it (LCC A), and the expansion port
on SP B, on the left, connects to the port on the link control card
directly above it (LCC B).
The DAE-AX expansion ports connect to the next primary
ports in their loops.
S/N: VVVYYWWRRRRR S/N: VVVYYWWRRRRR
P/N: 118031924 REV: AXX P/N: 118031924 REV: AXX
*118031924* *AXX* *118031924* *AXX*
*118031924*
FRU Label
S/N: VVVYYWWRRRRR
P/N: 118031924 REV: AXX
*AXX*
FRU Label
S/N: VVVYYWWRRRRR
P/N: 118031924
*118031924*
REV: AXX
*AXX*
# #
046-003-042_A03 046-003-042_A03
*118031924* *AXX* *118031924* *AXX*
*118031924*
FRU Label
S/N: VVVYYWWRRRRR
P/N: 118031924 REV: AXX
*AXX*
FRU Label
S/N: VVVYYWWRRRRR
P/N: 118031924
*118031924*
REV: AXX
*AXX*
# #
046-003-042_A03 046-003-042_A03
*118031924* *AXX* *118031924* *AXX*
*118031924*
FRU Label
S/N: VVVYYWWRRRRR
P/N: 118031924 REV: AXX
*AXX*
FRU Label
S/N: VVVYYWWRRRRR
P/N: 118031924
*118031924*
REV: AXX
*AXX*
# #
046-003-042_A03 046-003-042_A03
*118031924* *AXX* *118031924* *AXX*
*118031924*
FRU Label
S/N: VVVYYWWRRRRR
P/N: 118031924 REV: AXX
*AXX*
FRU Label
S/N: VVVYYWWRRRRR
P/N: 118031924
*118031924*
REV: AXX
*AXX*
mo mo
lex lex
m
m
ole
ole
x
x
# #
046-003-042_A03 046-003-042_A03
FRU Label FRU Label
CL3768
Figure 8 Connecting the DAE-AX expansion ports

19
Connecting power cables
This section describes how to connect power cables if you installed the
storage system at your site.
Connecting power cables to the DPE-AX and optional DAE-AXs (expansion system)
Connect the power and SPS serial cables:
1. Verify that any cabinet master switches are in the off position.
2. For a dual-SP system, verify that the power switch on each standby
power supply (SPS) is off.
3. For a dual-SP system, use the sense cable to connect standby power
supply A (SPS A) to the SPS serial ports (marked with a battery
symbol) on SP A (Figure 9); if SPS B is present, use a sense cable to
connect it to the serial port on SP B (Figure 11).
B A
FRU Label FRU Label
+-
CL3838
Figure 9 Connecting the sense cables for one SPS
4. For a dual-SP system to provide high-availability (Figure 10 for

one SPS ; Figure 11 for two SPSs):
20
Viewing the rear of the storage system, components on the right side are
considered SP, SPS, and power/cooling module “A”; left-side components
are “B.” The illustrations show the “A” side cabling in orange and “B”
side cabling in blue, except for the sense cable with is shown in purple.
The circled letters in the figures identify the cables for the corresponding
lettered step.
a. Use an AC power cord to connect each SPS to a separate power

distribution unit (PDU) in the cabinet or a separate site power
circuit.
b. Use an AC power cord to connect DPE-AX power/cooling
module A to SPS A, and to connect DPE-AX power/cooling
module to SPS B , if present, or to another power source not
shared with SPS A.
c. Use AC power cords to connect any optional DAE-AX
power/cooling modules A and B to different power sources. Do
not connect a DAE-AX power/cooling module to an SPS.
As soon as a DAE-AX is connected to a live power source, it powers

up immediately and its lights begin blinking.

21
B A
c
*118031924* *AXX* *118031924* *AXX*
c
*118031924*
FRU Label
S/N: VVVYYWWRRRRR
P/N: 118031924 REV: AXX
*AXX*
FRU Label
S/N: VVVYYWWRRRRR
P/N: 118031924
*118031924*
REV: AXX
*AXX*
# #
046-003-042_A03 046-003-042_A03
FRU Label FRU Label
CL3839
Figure 10 Connecting the power cords for system with one SPS
22
B A
c
*118031924* *AXX* *118031924* *AXX*
c
*118031924*
FRU Label
S/N: VVVYYWWRRRRR
P/N: 118031924 REV: AXX
*AXX*
FRU Label
S/N: VVVYYWWRRRRR
P/N: 118031924
*118031924*
REV: AXX
*AXX*
# #
046-003-042_A03 046-003-042_A03
FRU Label FRU Label
b b
CL4195
Figure 11 Connecting sense and power cords for a system with two SPSs
Connecting the power cord retention bails

Each power connector has a plastic retention bail that holds the power
cord in place.
Attach the retention bail to the base of each power cord (Figure 12):
1. Push down on the small tab under the bail collar to slide the collar
into position over the power cord connector.
2. Snap the collar over the power cord connector.

23
Figure 12 Connecting the retention bails to the power cords
Connecting the cabinet to a power source

If the storage system is in a rack or cabinet, connect the cabinet or rack
AC power cables to the power outlets in your facility.
In general, EMC cabinets use two 240-volt AC cables. You should
connect power cables on either side of the cabinet to different branch
circuits. Connecting to only one branch circuit will degrade the
system’s high availability. Some cabinet configurations may exceed
the 24A derating supported by a single pair of power sources/branch
circuits, called power distribution units (PDUs). These configurations
use a second pair of PDUs – the upper two in your cabinet. Since each
active PDU requires a separate power source, a fully configured cabinet
uses a total of four 240V branch circuit source connections.
24
Powering up the storage system
1. Power up each standby power supply (SPS A and SPS B) by
pressing the right side of the SPS power switch (Figure 13).
CL3781
Figure 13 On position for the SPS switch (SPS A shown)
2. If the storage system is installed in a cabinet or rack, turn on the

master switch/circuit breakers for each cabinet or rack power strip
(PDU).
3. Press the power button on SP A (Figure 14).
When SP A powers up, SP B powers up automatically.
FRU Label FRU Label
CL3766
Figure 14 SP A power button
The storage system takes 8 to 10 minutes to complete its first powerup.

Green activity lights flash during power on self-test (POST), and then
the lights go off or remain steady. If you installed disk modules in
DPE-AX slots 0-3, the system writes vital information to these disks
during the first powerup. This process extends the first powerup by 25
to 30 minutes.
The system fault light on the front of the DPE-AX and the SPS recharge lights
on the rear of the SPS commonly stay on for several minutes while the SPS
units charge fully (Figure 15).

25
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123

123 BPS
123 BPS
123 BPS
123 BPS
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123

123 BPS
123 BPS
123 BPS
123 BPS
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123
PN:123456789 REV 123

123 BPS
123 BPS
123 BPS
123 BPS
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
SN: 1234ABCD1234ABC
+- CL3761
Figure 15 DPE-AX system fault light and SPS recharge light
If any amber lights not related to the SPS recharging remain on after
10 minutes, make sure the storage system is correctly cabled. Some
amber lights may indicate a problem you can solve later, once your
storage-system management software (Navisphere Express) is available
to help you troubleshoot the system.
If the power button on each SP does not remain solid/steady green,

contact your authorized service provider.
If the power button on each SP remains solid/steady green, continue
to the next section.
26
Connecting the storage-system management ports to the LAN
You manage the storage system from a Navisphere management
station, which can be a host, a server (host connected to the storage
system), or a Navisphere off-array management station with access to
the management ports over a specified LAN. In addition, when you
first set up the storage system, you initialize it from a host, server, or
Navisphere off-array management station connected to the same subnet
as the storage-system management ports. The management ports are
located on the rear of the chassis and labeled with a LAN symbol.
You cannot manage the storage system from the iSCSI data ports.
Cabling the storage-system management ports to the network

You need a standard CAT 5 or better Ethernet network cable for the
management port on each storage-system SP.
On each SP connect one end of an Ethernet network cable to the
management port on the SP and the other end to the network from
which you will manage the storage system (Figure 16).
FRU Label FRU Label
CL3741
Figure 16 Cabling management ports to a shared management LAN

27
Confirming hardware installation
Use Navisphere Express to check for hardware alerts before continuing
the installation process.
Starting Navisphere Express

1. Open an Internet browser, such as Internet Explorer, Netscape, or
Mozilla, on the management host.
2. Enter the IP address of an SP in the storage system.
This address is the one you assigned when you initialized the storage
system.
If Navisphere Express does not open, make sure that the storage
system is not rebooting. The power button on each SP should be
solid/steady green and the other lights should be off.
3. Log in to Navisphere Express by entering the username and
password that you specified when you initialized the storage
system.
To view Navisphere Express in Brazilian Portuguese, French, German, Italian,

Korean, Japanese, Latin American Spanish, or simplified Chinese, follow the
instructions in Adding a Navisphere Language Pack. You can create this document
on the storage-system support website by selecting Upgrade and then Add
Navisphere Language Pack as the upgrade type. Once you install a language
pack, Navisphere Express automatically opens in that language.
Checking for hardware alerts with Navisphere Express

If the Navisphere Express page that opens after you log in contains any
hardware alerts, other than the email home or hot spare warnings,
follow the instructions in the alert to fix the hardware problem before
continuing.
28
You will create one or more hot spares when you configure the storage system
later in the installation process.

29
Initializing the storage system
After the storage system is fully powered up for the first time, use the
Navisphere Storage System Initialization Utility to initialize the storage
system. Initialization sets the network parameters for storage-system
management and/or creates a management user account for the storage
system so you can manage it over the LAN.
Before you start

To complete this procedure, you will need:
❑ The completed Administration Worksheet. This worksheet shipped
with your storage system. If you have not completed it, you should
complete it now. This information includes:
z A static IP address for each storage processor in the storage
system (for example, http://123.45.6.7).
z Static IP address for each SP in the storage system.
z The subnet mask of the LAN to which the storage system is
connected.
z The default gateway address of the LAN to which the storage
system is connected.
❑ The storage-system serial number, which is the HW S/N number
located on the back of the DPE-AX (Figure 17).
30
FR
U La
bel
FR
U La
bel
HW S/N XXX 000NNNNNNNN CL3727
Figure 17 Storage-system serial number location
❑ A Windows host on the same subnet as the storage-system

management ports. This requirement is for initialization only.
❑ The server support CD that shipped with the storage system.
Installing the Navisphere Storage System Initialization Utility on a Windows server

EMC recommends that you install the most recent version of the
Navisphere Storage System Initialization Utility software that is
appropriate for your configuration. You can download the most recent
version from the software download page on the Powerlink website
or on the storage-system support website. You can also install the
software from the server support CD; however, the CD may not contain
the most recent version for your configuration.
1. Log in as the administrator (or someone who has administrative
privileges) to the Windows server that is on the same subnet as
the storage system.
2. To download the software for your storage system, do the following:
a. From the Navigator drop-down menu at the top right of the
Powerlink website, select Software Downloads and Patches.
b. From the left-side menu, select Downloads C.
c. Navigate to your CLARiiON storage system type.

31
d. Select the appropriate Navisphere Storage System Initialization
Utility version to download and select the option to save the
software to your server.
e. In the directory where you saved the software, double-click the
executable file to start the installation wizard.
3. To install the software from the server support CD, do the following:
a. In the drive of a Windows server, insert the server support CD,
which shipped with the storage system or the upgrade kit (for
upgrading AX4-5 series or AX series systems to Navisphere
Manager).
The server support menu opens. If you do not see the server
support menu, follow these steps to open it:
From the Windows taskbar, select:
Start > Run
In the Run dialog box, enter:
drive:\locales\en_US\start.html
where drive is the letter for the CD drive. Click OK.
b. Select your language, if prompted for it.
c. From the main menu, click Install Products on Server.
d. From the Install Products menu, click Navisphere Storage
System Initialization Utility to open the installation wizard.
4. Follow the instructions on the installation screens to install the
initialization utility.
A user interface (UI), a text-based, and a command line version of

the utility are installed.
5. When the installation is complete, click Done to exit the wizard.
32
6. If you installed the initialization utility from the CD, close the server
support menu by selecting Main Menu and then Exit. You can now
remove the CD from the server’s CD drive.
Running the Navisphere Storage System Initialization Utility on a Windows server

You can run the storage system initialization utility from the host on
which it is installed or from the server support CD. Before continuing
make sure that the storage system is powered up completely.
Verifying that the storage system is powered up

The storage system can take 5 to 6 minutes to complete its first
powerup. Green activity lights flash during the power on self-test
(POST). When the powerup is complete the power button on each SP
remains solid/steady green and the amber fault lights go off (Figure 18).
FRU Label FRU Label
CL3841
Figure 18 Power button on each SP
Starting the initialization utility from a host

To start the initialization utility from the server, select Start > Programs
> EMC > Navisphere > Navisphere Storage System Initialization.
Starting the initialization utility on a Windows server from the CD

1. Log in to the Windows server as the administrator or someone who
has administrative privileges.
2. In the server’s drive, insert the server support CD, which shipped
with the storage system or the upgrade kit (for upgrading AX4-5
series or AX series systems to Navisphere Manager). The server
support menu opens. If you do not see the server support menu,
follow these steps to open it:

33
Start > Run
3. From the main menu select Run Products from CD. The RUN
PRODUCTS page opens.
4. To start the utility, select Navisphere Storage System Initialization
Utility.
Using the UI version of the initialization utility

After you start the utility, it automatically scans the subnet for
supported storage systems. When this storage-system discovery
operation is complete, the utility lists, by hardware serial number, all
uninitialized and initialized storage systems it found. The hardware
serial number is on a blue label on the rear of the chassis.
If the discovery operation did not find the storage system you
are installing, verify that the storage system’s management ports
are properly cabled to the LAN on which the server resides. The
management ports and the server must both reside on the same subnet.
Proceed through the wizard screens, providing information where
required. For more information about completing the wizard, click
Help in the wizard’s menu bar.
For an AX4-5 series storage system
If you entered an SP IP address for the first time or changed an SP IP
address, the utility reboots the storage system, and green lights flash to
indicate activity. The reboot takes 5 to 6 minutes to complete. When
it has completed, the power button on each SP remains solid/steady
green.
Resetting the storage-system security settings

If you forget the storage-system security settings (use account
information) or want to change these settings, you must put the storage
system in a special state that will let you change the settings with
Navisphere Express.
1. On an SP, press the white security button to the far right of the
power button to put the SP in a special reset state (Figure 19).
34
The amber SP fault light turns on.
The special reset state gives you 15 minutes to reset the storage
system’s security settings. This 15-minute window stays active
until one of the following occurs:
You log in to the storage system with a valid username and
password.
You create a new user account.
You modify an existing user account.
The 15 minutes is up.
FRU Label FRU Label
CL3872
Figure 19 Security button on each SP (dual-SP system shown)
2. After 2 minutes, start Navisphere Express on the storage system:

a. Open an Internet browser, such as Internet Explorer, Netscape,
or Mozilla, on the management host.
b. Enter the IP address of an SP in the storage system.
system.
c. Either log in to Navisphere Express as you normally would or

without a username and password.
3. In the navigation pane, under System, select Settings.
4. In the System Settings pane, select User Management.
5. Modify or create user accounts; then exit Navisphere Express.
For information on modifying or creating user accounts, use the

Navisphere Express help system.

35
6. Test the new credentials by restarting Navisphere Express and
logging in to it with the new username/password credentials.
36
Upgrading storage-system software
If you purchased the Expansion Pack, install the expansion pack
enabler now.
For optimal performance, the storage system should be running the
latest release of the FLARE® Operating Environment (OE). The version
number of this release is displayed on the storage-system support
website. If the storage system is not running this version, install it now.
To display the FLARE OE version with Navisphere Express, in the navigation

pane, select System and then Software.
Install the storage-system software with the software upgrade feature

of Navisphere Express or the Software Assistant, which is part of the
Navisphere Service Taskbar (NST). With Navisphere Express you can
install only one software package (FLARE OE version, enabler, or
language pack) at a time. With the Software Assistant, you can install
multiple software packages (FLARE OE version, enabler, language
pack) at the same time; however, it requires a Windows host or server
on the same network as the storage-system management ports.
When to install a Navisphere language pack
A Navisphere language pack is updated only if the Navisphere user
interface (UI) changes in the FLARE OE. Typically the language pack is
available after the English FLARE OE version is available. If you install
FLARE OE with an updated Navisphere UI, then until you install the
new version of the language pack, text changes in the Navisphere UI
are displayed in English and unchanged text continues to be displayed
in the language, including the Navisphere Express help text. To
ensure that all text changes and help changes in the Navisphere UI are
displayed in the language, you should update the language pack as
soon as the new version is available. To determine if the Navisphere
UI changed in a new FLARE OE version, refer to the AX4-5 Integrated

37
Management Software release notes (which includes Navisphere
Express information) on the storage-system support website.
Upgrading storage-system software with Navisphere Express

You can install only one software package (FLARE OE version, enabler,
or language pack) at a time with the Navisphere Express upgrade
feature.
Installing updated FLARE OE or a software enabler using Navisphere Express
! CAUTION
During the software installation procedure:

The storage system must not have any faulted or transitioning
components.
You can view the current state of storage-system components on
the Navipshere Express View Components page.
You must not power down or reboot the storage system, power
down an SP, or remove any components. Doing so may put the
storage system in a state from which it cannot be restarted.
For a dual-SP system:

The software installation procedure reboots SP A, and then after
the reboot of SP A completes, it reboots SP B. This causes any
connected servers that are not configured for high availability
(not connected to each SP) to lose access to the storage system
until the operation is completed.
1. If you are updating FLARE OE software, download the latest

FLARE OE version from the CLARiiON® AX4-5 part of the
“Downloads and Licensing” section of the Powerlink website
(http://Powerlink.EMC.com) onto the host or server from which
you will install the software.
This host or server must be on the same network as the storage-system

management ports.
38
The FLARE OE software is in a .pbu file.
2. If you are installing an enabler:
a. Locate the enabler CD that shipped in the AX4-5 software or
upgrade kit, and insert it into the CD drive on the host or server
from which you will install the software.
This host or server must be on the same network as the storage-system

management ports.
b. Copy the enabler (.ena file) from the CD onto the host or server.
c. Remove the CD from the CD drive.
3. On the server or host with the FLARE version or enabler that you
want to install, start Navisphere Express for the storage system.
4. Wait until no storage-system components are in a transitioning state
before continuing.
You can view the current state of storage-system components on the

Navisphere Express View Components page.
5. In the navigation pane under System, click Software.
6. On the System Software page, click Upgrade Software.
Prior to installing the software on the storage system, Navisphere

Express performs a series of pre-installation checks to ensure that
the storage system is in a ready state. If problems exist, the software
will ask you to fix them so it can continue the installation.
7. Either enter the path for the software .pbu or .ena file you just
downloaded or browse for it, and click Upgrade.
8. Monitor the status of the installation in the Software Upgrade
Status window.
After the installation is complete, the storage system reboots

automatically. On a dual-SP system, one SP reboots, and when it
has finished, the other SP reboots. You cannot restart Navisphere
Express for the storage system, until the reboot is complete, which
could take a couple minutes. When the reboot is complete, the
power button on each SP remains solid/steady green. When the
storage system reboots, you may see an error message, such as

39
Action Cancelled, in the browser. If you see an error message,
close the browser, wait for the storage system to complete the
reboot, and then reopen the browser and restart Navisphere Express
for the storage system. If you do not see an error message, wait
until the reboot is complete before continuing.
Upgrading storage-system software with the Software Assistant

If you have enablers and/or Navisphere Express language packs to
install, copy them to the Windows host and/or server from which you
will install the software.
Copying enablers and/or Navisphere language packs into the storage-system software
repository
1. On the Windows server or host from which you will install the
storage-system software, create the following repository for the
enabler software you will install: c:\emc\repository\Downloads.
This folder is the default repository that the Software Assistant

uses.
2. For each enabler that you want to install on the storage system:
a. Locate the enabler CD that shipped in the software or upgrade
kit, and insert it into the CD drive on the Windows server or
host from which you will install the software.
This Windows server or host must be on the same network as the

b. Copy the enabler (.ena file) from the CD into the

c:\emc\repository\Downloads folder.
c. Remove the CD from the CD drive.
3. For each Navisphere language pack that you want to install,
download the language pack from the CLARiiON® AX4-5 part of
the “Downloads and Licensing” section of the Powerlink website
into the c:\emc\repository\Downloads folder.
40
Installing storage-system software using the Software Assistant
1. On the Powerlink website, navigate to the CLARiiON Tools page
and select your CLARiiON system.
To access the CLARiiON Tools page, use the Navigator drop-down menu
at the top right of the Powerlink home page.
2. In the navigation pane, click CLARiiON Software Update tools

and then CLARiiON Software Update (Standard).
3. On the CLARiiON Software Update (Standard) page:
a. Complete step 1 to determine if you can use the update process.
b. If the storage system is a dual-SP system with one or more
servers connected to its data ports, complete step 2 to validate
the server environment; otherwise, skip this step.
c. Complete step 3 to install the Navisphere Service Taskbar (NST)
on the Windows server or host from which you will install the
storage-system software.
After you accept the NST license agreement, the installation

wizard verifies that the server is running the supported Java
Runtime Environment (JRE) version.
If the server is running an earlier version of the JRE, select
Yes when asked if you want to continue with the installation.
The installation wizard prompts you to download and
install the later version of the JRE from the Sun website.
If the server is running a later version of the JRE, the
installation wizard asks if you want to continue with the
installation.
Select Yes to continue or No to quit the installation.
Important: If you select Yes, the NST may not work properly with
a later JRE version. If you select No, and manually remove the
later version of the JRE, other applications that require this version
may not work properly.

41
4. Start the Navisphere Service Taskbar by doing either one of the
following:
Click the Navisphere Service Taskbar icon on your desktop, or
Select Start > All Programs or Programs > EMC > Navisphere
> Navisphere Service Taskbar version > Navisphere Service
Taskbar version
5. In the NST click the Software Assistant tab, select the Prepare for
Installation wizard.
6. If the Navisphere Connection screen opens:
a. Enter the IP address for an SP in the storage system.
b. Click Connect.
c. Enter your Navisphere login username, password, and scope
(global, local, or LDAP) and click OK.
Once you connect to a storage system, you do not need to reconnect to it

again during the NST session. To connect to a different storage system, you
must disconnect the current storage system by selecting File > Disconnect.
7. Follow the recommended steps, being sure to do the following in

the Prepare for Installation wizard:
For a dual-SP system – If I/O between the servers and the storage
system is shut down, on the Server readiness for software update
page, select the checkbox in the Override HA Status column for
each server listed.
8. When the Prepare for Installation wizard is finished, start the Install
Software wizard.
9. Follow the instructions that appear to install the desired software
packages.
10. When the installation is complete, select Notify your service
provider with updated storage system configuration information,
and click Finish.
11. Exit the Navisphere Service Taskbar by selecting File > Exit.
After the installation is complete, the storage system reboots

automatically. On a dual-SP system, one SP reboots, and when it
42
has finished, the other SP reboots. You cannot start the Navisphere
management software on the storage system until the reboot is
complete, which could take 40 minutes or more, depending on
how many software packages you installed. When the reboot is
complete, the power button on each SP remains solid/steady green.
Wait until the reboot is complete before continuing.
Verifying the system software has been successfully installed

Use Navisphere Express to verify that the software was successfully
installed.
Verifying the software installation with Navisphere Express

1. Start Navisphere Express for the storage system, if it is not already
running.
2. From the navigation pane, under System, select Software.
3. From the System Software page, click Last Installation Status.
4. Verify that the list of software contains an entry for each software
package that you installed and that the status of the installation
was successful.
The entry for the expansion pack enabler is named ExpansionTier.

43
Registering the storage system with your service provider
To receive software updates and service for your storage system,
you need to register your storage system with your service provider
using the storage system registration wizard. This wizard is part
of the Navisphere Service Taskbar (NST), which runs on a Windows
management station that is connected to the storage-system
management ports.
The storage system registration wizard asks you several questions
about the site where the storage system is installed and your support
provider contact. It sends this information and basic storage-system
configuration details to your service provider either directly over the
Internet or using email. If you do not have an Internet connection, the
wizard lets you save the registration information to a file, which you
can send to your service provider.
We strongly recommend that you register your storage system with
your provider now. If you decide not to register your storage system at
this time or you do not have Internet access and email, you can still run
the wizard to collect the data and send it to your service provider at
a later time. If you do not register now, you may spend significantly
more time to register it later.
Downloading and installing the Navisphere Service Taskbar

Download the Navisphere Service Taskbar (NST) from the
Powerlink CLARiiON Tools page for your storage system.
To access the CLARiiON Tools page, use the Navigator drop-down menu at
the top right of the Powerlink home page.
1. On the CLARiiON Tools page on the Powerlink website, select

your CLARiiON system.
2. Select Navisphere Service Taskbar and select the option to save the
software to your host or management station.
3. In the folder where you saved the NST, double-click the
setup_NST.exe file, and if necessary, click Run to start the
installation wizard.
4. Follow the instructions that appear.
44
After you accept the license agreement, the wizard verifies that
the server is running the supported Java Runtime Environment
(JRE) version.
If the server is running an earlier version of the JRE, select Yes
when asked if you want to continue with the installation.
The installation wizard prompts you to download and install
the later version of the JRE from the Sun website.
If the server is running a later version of the JRE, the installation
wizard asks if you want to continue with the installation.
Select Yes to continue or No to quit the installation.
Important: If you select Yes, the NST may not work properly with
a later JRE version. If you select No, and manually remove the later
version of the JRE, other applications that require this version may
not work properly.
5. When the installation is complete, click Done.
Running the storage system registration wizard

1. Start the Navisphere Service Taskbar by doing either one of the
following:
Click the Navisphere Service Taskbar icon on your desktop, or
Select Start > Programs > EMC > Navisphere > Navisphere
Service Taskbar > Navisphere Service Taskbar version
2. In the taskbar’s navigation pane, select the Hardware Registration
tab.
3. In the tab’s navigation pane, select the Register Storage System to
start the storage system registration wizard.
4. Follow the steps in the wizard to provide contact and storage-system
information to your service provider.

45
Installing NICs or iSCSI HBAs in the server
For the server to communicate with the storage-system iSCSI data ports,
the server must have one or more supported NICs or iSCSI HBAs.
Before you start

To complete this procedure, you need one or more supported NICs or
iSCSI HBAs with the latest supported BIOS and driver.
For information on supported NICs or iSCSI HBAs, BIOS, and drivers,
refer to the support matrix on the Service & Support page of the
storage-system support website.
Never mix iSCSI HBAs from different vendors in the same server.
Installing NICs or iSCSI HBAs
! CAUTION
NICs or iSCSI HBAs are very susceptible to damage caused by static

discharge and need to be handled accordingly. Before handling NICs
or iSCSI HBAs, observe the following precautions:
Store NICs or iSCSI HBAs in antistatic bags.
Use a ground (ESD) strap whenever you handle NICs or iSCSI
HBAs.
Never plug or unplug NICs or iSCSI HBAs with the power on.
Severe component damage can result.
1. If the server is powered up:

a. Shut down the server’s operating system.
b. Power down the server.
c. Unplug the server’s power cord from the power outlet.
2. Put on an ESD wristband, and clip its lead to bare metal on the
server’s chassis.
46
3. For each NIC or iSCSI HBA that you are installing:
a. Locate an empty PCI bus slot or a slot in the server that is
preferred for PCI cards.
b. Install the NIC or iSCSI HBA following the instructions
provided by the NIC or iSCSI HBA vendor.
4. Plug the server’s power cord into the power outlet, and power up
the server.

47
Installing or updating the NIC or iSCSI HBA driver
The server must run a supported operating system and NIC or iSCSI
HBA driver. EMC recommends that you install the latest supported
version of the driver. For information on the supported NIC or iSCSI
HBA drivers, refer to the support matrix on the Service & Support
Before you start

To complete this procedure, you will need:
❑ The latest version of the supported NIC or iSCSI HBA driver.
The NIC or iSCSI HBA driver is also on the installation CD that ships
with the NIC or iSCSI HBA. However, this version may not be the latest
supported version.
❑ Any updates, such as hot fixes or service packs to the server’s

operating system that are required for the NIC or iSCSI HBA driver
version you will install.
For information on any required updates, refer to one of the
following:
z Support matrix on the Service & Support page on the
storage-system support website
z The NIC or iSCSI HBA vendor’s website
Installing the NIC or iSCSI HBA driver

1. Install any updates, such as hot fixes or service packs, to the server’s
operating system that are required for the NIC or iSCSI HBA driver
version you are installing.
2. If required by hot fix or patch, reboot the server.
3. Install the driver following the instructions on the NIC or iSCSI
HBA vendor’s website.
4. Reboot the server when the installation program prompts you to
reboot.
48
5. If the installation program did not prompt you to reboot, then
reboot the server when the driver installation is complete.

49
Installing NIC or HBA iSCSI initiator software (Windows 2000 and
Windows Server 2003 hosts only)
You must install NIC or HBA iSCSI initiator software on each server
with NICs or iSCSI HBAs that you will connect to the storage system.
You must install the Microsoft iSCSI Software Initiator because the Navisphere
Server Utility uses it to configure iSCSI connections.
Downloading and installing the Microsoft iSCSI software initiator (Windows 2000 or
Windows Server 2003 hosts only)
1. Open a web browser and connect to the Microsoft website:
http://www.microsoft.com
2. Go to the Downloads page.
3. Search for iscsi initiator.
4. Select and download the latest supported initiator software and
related documentation.
For information on supported software on an AX4–5 series or AX

series storage system, refer to the support matrix on the Install
page of the storage-system support website, or to the Supported
Configurations in the “Technical descriptions” section of the
storage-system support website.
To determine which file to download:

a. Right-click My Computer, select Manage, and then
select System Information > System Summary
or
Select Start > Administrative Tools > Computer Management

> System Tools > Device Manager.
b. View the System Type or Computer option. If x86 is displayed,
you have a 32–bit system. If IA64, AMD64, or x64 is displayed,
50
you have a 64–bit system and need to install the appropriate
64–bit version (IA or AMD).
5. After you download the appropriate software, double-click the
executable to open the installation wizard and click Next at the
welcome screen.
6. Depending on which version of PowerPath® you are running, at
the Installation Options screen, select one of the following:
PowerPath 4.6 or later

For NICs – select Initiator Service > Software Initiator >
Microsoft MPIO Multipathing Support for iSCSI, then click
Next.
If the Microsoft MPIO Multipathing Support for iSCSI option is not

checked, the installer will attempt to uninstall the Microsoft iSCSI
DSM and the core MS MPIO files. However, if there is another DSM
installed, such as the one included with PowerPath 4.6 or later, then
the core MS MPIO files will not be uninstalled. The setup wizard
determines if another DSM is installed by checking the MS MPIO
supported device list.
For iSCSI HBAs – select Initiator Service > MPIO Multipathing

Support for iSCSI, then click Next.
Do not select Software Initiator for iSCSI HBAs.
PowerPath 4.5.1 or earlier

For NICs – select Initiator Service > Software Initiator, and
click Next.
Do not select Microsoft MPIO Multipathing Support for iSCSI.
For iSCSI HBAs – select Initiator Service and click Next.

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Do not select Microsoft MPIO Multipathing Support for iSCSI or
Software Initiator.
7. Read and accept the license agreement and click Next to install
the software.
8. At the completion screen, click Finish if this is a new installation.
If this is an upgrade, you must reboot the system to apply the
updates. To reboot automatically, click Finish. To reboot later, select
Do not restart now and then click Finish. If you have a NIC and
will be modifying the TCP/IP registry settings in the next section,
you do not need to reboot now.
52
Assigning an IP address to a NIC or iSCSI HBA
Assign an IP address to each NIC or iSCSI HBA in the server that will
be connected to the storage system.
For the NIC or iSCSI HBA IP addresses, refer to the iSCSI target and initiator
port network information worksheet, which you should have completed when
you planned your configuration using the Administration Worksheet and the
configuration and planning guide.
Assigning an IP address to a NIC in a Windows Server 2008 host

If the IP addresses for the NICs within the server are not assigned
dynamically (DHCP), you must manually assign them using the
following procedure. Open the appropriate Microsoft networking tool
provided with the operating system.
1. Select Start > Server Manager.
2. In the Server Manager screen, select the View Network
Connections tab.
3. Identify the NIC for which you want to set the IP address, right-click
the NIC and select Properties.
4. In the Networking tab, verify that IPV6 is not selected.
5. Highlight the IPV4 option and click Properties.
6. In the General tab, select Use the following IP address.
7. Enter an IP address for each NIC that you want to use.
8. Click OK and close all open dialog boxes.
Assigning an IP address to a NIC in a Windows 2000 or Windows Server 2003 host

Open the appropriate Microsoft networking tool provided with the
operating system, such as NetWork Connections, and select the NIC
and set its IP address, as described in Microsoft documentation.
For example:
1. Select Start > Settings > Network Connections.
2. Select the NIC.

53
3. Select Properties > Internet Protocol (TCP/IP) > Properties and
specify the IP address for the NIC.
If the NIC is a replacement for a previously installed NIC, assign it

the same IP address as the NIC it replaced, so that it automatically
has the same iSCSI initiator settings and optional CHAP security
settings as the NIC it replaced.
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Installing PowerPath on a server
PowerPath provides full failover for any storage-system configuration.
Full failover manages the I/O paths between the server and the storage
system. It protects against back-end storage-system failures, HBA
failovers, and switch fabric failovers, and supports non-disruptive
(online) upgrades of storage-system software. PowerPath also provides
I/O load balancing.
Before you start

To complete this procedure, you will need to:
❑ Locate the PowerPath for Windows CD in the PowerPath kit.
❑ If the Navisphere host agent is running on the server, stop it:
Installing PowerPath on a Windows server

Only PowerPath 5.2 is supported for Windows Server 2008 servers.
To install PowerPath 5.2 on a Windows Server Core 2008 server, you
must use the installation CLI and specify the license key within the
command line.
! CAUTION
Close all host applications before installing or upgrading to

PowerPath 5.0. This is necessary to maintain the integrity of the
system and user data while low level disk drivers are installed or
upgraded. Failure to do so could result in data loss or corruption
of data.
For information on integrating PowerPath into an existing MSCS cluster, refer

to the PowerPath for Windows Installation and Administrator’s Guide.
1. To install from a CD if autoplay is enabled on the server:

a. Insert the PowerPath installation CD in the server’s CD drive.

55
b. When the Getting Started page appears, click the appropriate
link in the Installation section for the server’s operating system.
c. Select Run this program from its current location (or similar
message depending on your browser) and click OK.
2. To install from a CD if autoplay is not enabled on the server, Insert
the PowerPath installation CD in the server’s CD drive.
a. Insert the PowerPath installation CD in the server’s CD drive.
b. On the Windows taskbar, select Start > Run.
c. In the Run window, either browse to or enter the name of the
appropriate PowerPath installation program below and click
OK.
For 32-bit Windows Server 2008, enter

d:\2003\EMCPP.W2008_32.x.y.z.GA.exe

d:\2003\EMCPP.W2008.64.x.y.z.GA.exe


For Windows 2000, enter

d:\2000\EMCPP.W2000.x.y.z.GA.exe
where:
d is the CD drive letter

x.y.z is the revision of PowerPath on the
CD.
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If you do not know whether your Windows 2008 or 2003 Server is 32-bit
or 64-bit, right-click My Computer and select Manage. Select System
Information > System Summary or select Start > Administrative Tools
> Computer Management > System Tools > Device Manager. View
the System Type or Computer option. If x86 is displayed, you have a
32-bit system. If IA64 or AMD64 is displayed, you have a 64-bit system.
Alternatively, double-click the platform-specific .exe icon in the

appropriate directory on the CD.
3. To install from a compressed archive file:
a. From the Software Downloads and Licensing section of the
Powerlink website, download the appropriate PowerPath
archive for the Windows platform running on the server.
b. Save the file to your local directory.
c. On the Windows taskbar, select Start > Run.
d. In the Run window, either browse to or enter the name of the
appropriate PowerPath installation program below and click
OK.




For Windows 2000, enter

d:\2000\EMCPP.W2000.x.y.z.GA.exe
where:

57
d is the CD drive letter
x.y.z is the revision of PowerPath on the
CD.
If you do not know whether your Windows 2008 or 2003 Server is 32-bit
or 64-bit, right-click My Computer and select Manage. Select System
Information > System Summary or select Start > Administrative Tools
> Computer Management > System Tools > Device Manager. View
the System Type or Computer option. If x86 is displayed, you have a
32-bit system. If IA64 or AMD64 is displayed, you have a 64-bit system.
Alternatively, double-click the platform-specific .exe icon in the

appropriate directory on the CD.
4. In the Choose Language Setup window, select the language you
want for this installation and click OK.
5. In the setup wizard Welcome window, click Next.
6. In the CLARiiON AXseries window, select Yes and click Next.
7. In the Customer Information dialog box, enter your name and
organization and click Next.
8. If the Destination Folder dialog box opens, click Next to install
PowerPath in the default directory.
We recommend that you install PowerPath in the default directory.
9. If the Setup Type dialog box opens, select Complete Install and
then Next to install PowerPath with the default features selected.
10. In the Ready to Install the Program dialog box, click Install.
If there is no license in the registry, the EMC Licensing Tool dialog

box opens.
11. In the InstallShield Wizard Completed dialog box, click Finish.
12. If the setup wizard opens and asks whether you want to reboot
the host, click Yes.
When PowerPath is installed, the following PowerPath Administrator
icon appears on the Windows taskbar:
58
Installing a PowerPath patch
Checkthe CLARiiON AX4-5 section of the Software Downloads and
Licensing section on the Powerlink website for a patch to the version
of PowerPath that you just installed. If such a patch is available, install
it, as described in the readme file that accompanies the patch.

59
Installing the Navisphere Server Utility
You must install the Navisphere Server Utility on each server connected
to the storage system. During the installation, if you do not disable
the Registration Service option (it is enabled by default), the server
utility automatically registers the server’s NICs or HBAs with the
storage system. You can also use the server utility to configure iSCSI
connections and mutual CHAP (optional), which you will do in a later
step.
Before you start

To complete this procedure, you need the server support CD that
shipped with the storage system.
Installing the Navisphere Server Utility on a Windows server

IMPORTANT
To discover Microsoft iSCSI initiators on a Windows 64–bit operating
system, you must run version 6.28 or later (Windows Server 2008 hosts)
or version 6.26 or later (Windows Server 2003 hosts) of the Navisphere
Server Utility.
EMC recommends that you install the most recent version of the
Navisphere Server Utility software that is appropriate for your
configuration. You can download the most recent version from
the software download page on the Powerlink website or on the
storage-system support website. You can also install the software from
the server support CD; however, the CD may not contain the most
recent version for your configuration.
If you are running PowerPath 4.6 or later, you must install version 6.22.20 or
later of the Navisphere Server Utility.

2. To download the software for your storage system, do the following:
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a. From the Navigator drop-down menu at the top right of the
Powerlink website, select Software Downloads and Patches.
b. From the left-side menu, select Downloads C.
c. Navigate to your CLARiiON storage system type.
d. Select the appropriate Navisphere Server Utility version to
download and select the option to save the software to your
server.
e. In the directory where you saved the software, double-click the
executable file to start the installation wizard.
3. To install the software from the server support CD, do the following:
a. In the server’s drive, insert the server support CD, which
shipped with the storage system or the upgrade kit (for
upgrading AX4-5 series or AX series systems to Navisphere
Manager).
support menu, follow these steps to open it:
Start > Run
b. Select your language, if prompted for it.
c. From the main menu, click Install Products on Server.
d. From the Install Products menu, click Navisphere Server
Utility to open the installation wizard.
4. Follow the instructions on the installation screens and accept all
the defaults.

61
If you do not have the host agent installed, do not disable the registration
service feature (it is enabled by default). The registration service
feature automatically registers the server’s NICs or HBAs with the
storage system after the installation and updates server information
to the storage system whenever the server configuration changes (for
example, when you mount new volumes or create new partitions).
If you have the host agent installed and you are installing version 6.22.20
or later of the server utility, the server utility’s registration service feature
will be disabled by default and we recommend that you do not install
it. Prior to version 6.22.20 of the server utility, you could not install both
applications on the same server.
5. If you are prompted about updating information when the server

starts, click Yes.
6. If you are prompted to reboot the server, click Yes.
You must reboot the server when the installation dialog prompts you to
reboot. If the server is connected to the storage system with NICs and you
do not reboot before you run the server utility, the NIC initiators cannot
log in to the storage system.
7. When the installation is complete, click Done to exit the wizard.

8. If you installed the server utility from the CD, close the server
support menu by selecting Main Menu and then Exit. You can now
remove the CD from the server’s CD drive.
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Modifying TCP/IP registry settings
You can improve the performance of any NICs that will be used
primarily for iSCSI traffic rather than general network traffic by
changing the network settings so that NICs immediately acknowledge
incoming TCP segments.
If you are running a version of the Navisphere Server Utility that is
earlier than 6.24.1.4.0, we recommend that you manually modify the
TCP/IP registry settings to improve performance; if the server is in a
Microsoft iSCSI cluster configuration, you must manually modify the
TCP/IP settings for the server.
If you are running Navisphere Server Utility version 6.24.1.4.0 or later,

the system prompts you to change these settings when you configure
the network parameters for your NICs (set up iSCSI connections).
! CAUTION
The following section contains information about modifying TCP/IP

registry settings. Before you modify the registry, make sure you
back it up and understand how to restore the registry if a problem
occurs. For information about how to back up, restore, and edit the
registry, click the following link to the Microsoft Knowledge Base:
http://support.microsoft.com/kb/256986/.
Depending on your operating system type, follow the appropriate

procedure below to modify the TCP/IP settings for network interfaces
carrying iSCSI traffic so that they immediately acknowledge incoming
TCP segments.
Windows Server 2003 SP1 or later

1. Determine which IP addresses or DHCP IP addresses are used for
iSCSI traffic.
2. Start the Registry Editor.
a. Select Start >Run.
b. Enter Regedit and click OK.
3. Locate and then click the following registry subkey:

63
HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet >
Services > Tcpip > Parameters > Interfaces
The interfaces will be listed below the Interfaces

folder by automatically generated GUIDs, for example,
064A622F-850B-4C97-96B3-0F0E99162E56.
4. Click each of the interface GUIDs and perform the following steps:
a. Select the IPAddress or DhcpIPAddress parameters that are used
for iSCSI traffic.
b. Select Edit > New > DWORD value.
c. Name the new value TcpAckFrequency and assign it a value
of 1.
5. Exit the Registry Editor.
6. Restart Windows for this change to take effect.
Windows 2000 SP3 or later
1. Determine which IP addresses or DHCP IP addresses are used for
iSCSI traffic.
2. Start the Registry Editor.
a. Select Start >Run.
b. Enter Regedit and click OK.
3. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet >

Services > Tcpip > Parameters > Interfaces
The interfaces will be listed below the Interfaces

folder by automatically generated GUIDs, for example,
064A622F-850B-4C97-96B3-0F0E99162E56.
4. Click each of the interface GUIDs and perform the following steps:
a. Select the IPAddress or DhcpIPAddress parameters that are used
for iSCSI traffic.
b. Select Edit > New > DWORD value.
c. Name the new value TcpDelAckTicks and assign it a value of 0.
5. Exit the Registry Editor.
6. Restart Windows for this change to take effect.
64
Connecting iSCSI ports in a network configuration
Use CAT5, CAT5e, or CAT 6 Ethernet network cables to connect the
storage-system iSCSI data ports to an Ethernet LAN and to connect the
server iSCSI data ports to either a 10/100 or 1-gigabit Ethernet LAN.
Before you start

To complete this procedure, you need:
❑ One Ethernet network cable per storage-system iSCSI port that you
will connect to the network. You need CAT 5 Ethernet network
cables for iSCSI connections to 10/100 LANs or CAT 6 cables for
iSCSI connections to 1-gigabit LANs. These cables can be up to
100 meters long.
❑ One Ethernet network cable per server iSCSI port that you will
connect to the network. You need CAT 5 Ethernet network cables
for iSCSI connections to 10/100 LANs or CAT 6 cables for iSCSI
connections to 1-gigabit LANs. These cables can be up to 100
meters long.
Connecting storage-system and server iSCSI ports to the LAN

1. For each iSCSI port on the storage system, connect one end of an
Ethernet network cable to the 0 iSCSI or 1 iSCSI port on the SP and
the other end to a router or switch (Figure 20).

65
FRU Label FRU Label
CL3851
Figure 20 Connecting storage-system iSCSI ports to a LAN
2. For each NIC or iSCSI HBA port on the server, connect one end of
an Ethernet network cable (CAT 6 for 1-gigabit Ethernet network,
CAT 5 for 10/100 LAN) to the iSCSI port on the NIC or iSCSI HBA
and the other end to the network.
66
Configuring iSCSI initiators for a configuration without iSNS
If you are using iSNS, this section is not for you. Instead, go to section
on configuring the iSNS client on the storage system.
Before an iSCSI initiator can send data to or receive data from the
storage system, you must configure the network parameters for the
NIC or HBA iSCSI initiators to connect with the storage-system SP
iSCSI targets.
Configuring NIC initiators on Windows servers to connect to the storage-system iSCSI

targets without iSNS
Use the Navisphere Server Utility to configure the network parameters
for each NIC initiator that needs access to the storage system.
1. On the server, open the Navisphere Server Utility.
2. Select Configure iSCSI Connections on this server and click Next.
3. Select Configure iSCSI Connections and click Next.
4. In the iSCSI Targets and Connections window, select one of
the following options to discover the iSCSI target ports on the
connected storage systems:
Discover iSCSI targets on this subnet - Scans the current subnet
for all connected iSCSI storage-system targets. The utility scans
the subnet in the range from 1 to 255. For example, if the current
subnet is 10.12.77, the utility will scan the IP addresses from
10.12.77.1 to 10.12.77.255.
If CHAP authentication is enabled on all target ports on a storage

system, you cannot discover the iSCSI target ports using a subnet scan.
You must discover the targets using the target portal.
Discover iSCSI targets for this target portal - Discovers targets

known to the specified iSCSI SP data port.
5. Click Next.
6. For each target you want to log in to:
a. In the iSCSI Targets window, select the IP address of the
Inactive target.

67
b. Under Login Options, select Also login to peer iSCSI target for
High Availability (recommended) if the peer iSCSI target is
listed.
This option allows the utility to create a login connection to

the peer target so if the target you selected above becomes
unavailable, data will continue to the peer target.
! CAUTION
If multiple NICs are on the same subnet and you leave the
Server Network Adapter IP option set to Default, only one
NIC is actually used at a time. Other NICs are in standby
mode. If you leave the Server Network Adapter IP option set
to Default and a NIC fails, the server will use one of the other
NICs, even if they are on the same subnet, as long as there
is a network path from the storage system to the NIC that is
in standby mode.
c. If you selected Also login to peer iSCSI target for High

Availability (recommended) in the previous step, leave the
Server Network Adapter IP set to Default to allow the iSCSI
initiator to automatically fail over to an available NIC in the
event of a failure.
If you are an advanced user and you want to control which network
or subnet is used, you can select a Server Network Adapter IP address
from the drop-down list but failover may not occur if you do not have
the appropriate failover software.
d. Click Logon to connect to the selected target.

7. Click Next.
One of the following windows is displayed:

Network Interfaces (NICs) window — This window is displayed
if all of the following statements are true:
z the NICs are on the same subnet as an iSCSI target connected
to this server.
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z the NICs appear to be used primarily for iSCSI traffic rather
than general network traffic.
z the NICs do not already have the recommended TCP
settings enabled.
This window allows you to update network settings on the

selected NICs so that the NICs immediately acknowledge
incoming TCP segments.
Server registration window — This window is displayed and
lists all connected storage systems if the above conditions are
not true.
8. If the Network Interfaces (NICs) window is displayed:
a. Uncheck any NICs that will be used for general network traffic
and click Apply.
If a NIC is not listed and it is used primarily for iSCSI traffic, complete
the remaining steps in this section and refer to the server utility’s online
help for information on using the Optimize Network Interface (NICs)
for iSCSI option. This option lists all the NICs on your server and
allows you to manually select which NICs you want to immediately
acknowledge incoming TCP segments for.
A confirmation dialog is displayed stating that the network

settings for your NICs have been updated but that you must
restart your system to apply them.
b. Click OK and then Next.
9. In the server registration window, click Next to send the updated
information to the storage system.
A success message is displayed.

10. Click Finish to close the wizard.

69
Registering the server with the storage system
Run the Navisphere Server Utility on each server connected to the
storage system to register the server’s NICs or iSCSI HBAs with the
storage system.
Running the Navisphere Server Utility for Windows

You can run the Navisphere Server Utility for Windows from the server,
if you installed the utility on the server, or from the server support CD,
which shipped with the storage system.
Starting the Navisphere Server Utility on a Windows server

1. Run the Navisphere Server Utility by selecting Start > Programs
> EMC > Navisphere > Navisphere Server Utility or Start > All
Programs > EMC > Navisphere > Navisphere Server Utility.
2. Select your language, if prompted for it.
A text-based version of the utility is installed automatically when you

install the utility. To start the text-based version, at a command prompt
enter cd C:\Program Files\EMC\Navisphere Server Utility or cd
C:\Program Files (x86)\EMC\Navisphere Server Utility, then enter
NaviServerUtilCLI.exe.
Starting the Navisphere Server Utility on a Windows server from the CD

series or AX series systems to Navisphere Manager).
support menu, open it:
Start > Run
70
3. From the main menu select Run Products from CD.
The RUN PRODUCTS page opens.

4. Select Navisphere Server Utility.
Registering the server using the Navisphere Server Utility on a Windows

1. In the Navisphere Server Utility dialog box, select Register this
server to all connected storage systems.
The utility automatically scans for all connected storage systems

and lists them under Connected Storage Systems. Locate the WWN
of the NIC or iSCSI HBA you just installed. The NIC or iSCSI HBA
should appear once for every SP port it is connected to.
If the utility is already running, it does not automatically perform a scan,

and you must click Rescan.
2. Click Next to register the server with the storage system.
The utility sends the server’s name and IP address of the NIC or
iSCSI HBA to each storage system. Once the server has storage
on the storage system, the utility also sends the device name and
volume or file system information for each LUN (virtual disk) in
the storage system that the server sees.
3. Click Finish to exit the utility.
Verifying NIC or iSCSI HBA registration with Navisphere Express

1. In the navigation pane, under Manage, click Connections to
display the Manage Connections page.
2. Verify that the SP/Port status is Active for each NIC or iSCSI HBA
connected to the storage system.
If the status is Active (unregistered), register the NIC or
iSCSI HBA with the storage system by running the Navisphere
Server Utility.

71
If the status is Inactive, either the physical connection between
the NIC or iSCSI HBA and the storage system is faulty or the
server is not powered up.
72
Configuring a new storage system
A new storage system is one that was not already connected to a server
when you started the installation procedure.
Before you start

You need the completed storage-system disk information worksheet
from the storage-system configuration planning guide or the planning
worksheets document. You can generate this guide using the Plan link
on the Install page of the storage-system support website or refer to
the appropriate planning guide on the documentation and resources
CD, which shipped with the storage system.
Starting Navisphere Express

1. Open an Internet browser, such as Internet Explorer, Netscape, or
Mozilla, on the management host.
2. Enter the IP address of an SP in the storage system.
system.
If Navisphere Express does not open, make sure that the storage
system is not rebooting. The power button on each SP should be
solid/steady green and the other lights should be off.
3. Log in to Navisphere Express by entering the username and
password that you specified when you initialized the storage
system.

73
To view Navisphere Express in Brazilian Portuguese, French, German, Italian,
Korean, Japanese, Latin American Spanish, or simplified Chinese, follow the
instructions in Adding a Navisphere Language Pack. You can create this document
on the storage-system support website by selecting Upgrade and then Add
Navisphere Language Pack as the upgrade type. Once you install a language
pack, Navisphere Express automatically opens in that language.
Configuring storage and event notification on a new storage system with Navisphere
Express
1. Locate your completed storage-system disk information worksheet
so you can refer to it in the steps that follow.
2. Create one or more hot spares.
A hot spare is a single global spare disk that serves as a temporary

replacement for any failed disk in the storage system. The storage system
automatically reconstructs data from the failed disk onto the hot spare, so
the data is always available.
If you have both SAS and SATA disks in the storage system, we strongly
recommend that you create a hot spare for each type of disk. A SAS disk
can be a hot spare for a SATA disk and vice versa, but using a SAS disk
as a hot spare for a SATA disk will most likely degrade the disk pool
performance. Using a SATA disk as a hot spare for a SAS disk could waste
disk space since the SATA drives generally have greater storage capacity.
In the navigation pane, under Manage, click Hot Spare. For details
on creating a hot spare, use the Navisphere Express Help Center.
3. Create one or more disk pools on which to create virtual disks.
74
A disk pool is a set of disks, all with the same capacity and redundancy, on
which you create one or more virtual disks. A RAID 6 disk pool usually
has 6 or 12 disks, but can have 4, 8, 10, 14, or 16 disks. RAID 6 disk pools
are supported only for AX4-5 series storage systems running FLARE OE
version 02.23.050.5.7xx or higher. A RAID 5 disk pool must include at least
three disks, a RAID 3 disk pool must include five or nine disks, and a RAID
1/0 disk must include at least two disks. The storage system supports a
maximum of thirty disk pools.
In the navigation pane, under Manage, click Disk Pools. For details
on creating a disk pool, use the Navisphere Express Help Center.
For a dual-SP system, you should create at least two disk pools
since the software assigns each disk pool you create to an SP as
follows: disk pool 1 to SP A, disk pool 2 to SP B, disk pool 3 to SP
A, and disk pool 4 to SP B. All the virtual disks you create on a
disk pool are automatically assigned to the same SP as the disk
pool, so if you create only one disk pool on the storage system, all
virtual disks on the storage system are assigned to SP A and all data
received or sent goes through SP A only.
The disk modules marked 0 through 3 contain storage-system software or

reserved space according to their slot assignment. Do not move any disk
marked 0 through 3 from its assigned slot. Remove it only to replace the
disk module. Part of the space on these disks is reserved or preloaded
with system data, and as a result, is not available for your data. If you
combine operating system disks in a disk pool with other disks, each of the
other disks loses space for your data equal to the system data space on
an operating system disk.
4. Create one or more virtual disks on each disk pool.
A virtual disk is a grouping of disk partitions into one span of disk storage
space. Each virtual disk you create is distributed equally across the disks in
the disk pool. A virtual disk looks like an individual disk to the server’s
operating system. Each disk pool can have 128 virtual disks.

75
In the navigation pane, under Manage, click Virtual Disks. For
details on creating a virtual disk, use the Navisphere Express Help
Center.
If you want to connect additional servers to the storage system, you

can create virtual disks for them now. However, you must wait
until the servers are connected and registered before you can assign
these virtual disks to them.
5. Assign one or more virtual disks to the server.
To send data to or receive data from the virtual disks, you must assign
the virtual disks to a server.
In the navigation pane, under Manage, click Virtual Disks. For

details on assigning a virtual disk to a server, use the Navisphere
Express Help Center.
6. Verify that the virtual disks were assigned to the server by viewing
the Manage Servers page.
In the navigation pane, under Manage, click Servers.
You should see the virtual disks you assigned to the server listed in
the Virtual Disks column of the server’s row.
7. Use the Event Notification page to configure the storage system to
send an email message when it encounters a problem.
In the navigation pane, under System, click Settings, and then click
Event Notification. For details on configuring the storage system
to send email messages, use the Navisphere Express Help Center.
Verifying that each virtual disk is fully initialized using Navisphere Express
Although a new virtual disk is assigned to the server, the server cannot
see the new disk until it is fully initialized. The time to complete the
initialization process varies with the size of the virtual disk and other
parameters. For example, a 1 TB virtual disk in a RAID 5 disk pool of
76
11 disks can take about 70 minutes to initialize with no host I/O to
other virtual disks in the disk pool.
To determine if any virtual disks are initializing:
1. Start Navisphere Express on the storage system with the virtual
disks.
2. In the navigation pane under Manage, click Virtual Disk.
3. In the Manage Virtual Disks screen, if the status of any virtual disk
is Initializing, wait until the initialization is complete before
continuing.
4. If the virtual disk is connected to a server running Windows Server
2003, reboot the server.
Making virtual disks visible to a Windows server

To allow the Windows server access to the virtual disks that you
created, perform a rescan.
Verifying that PowerPath for Windows sees all paths to the virtual disks
1. On the server, configure PowerPath:
powermt config
2. On the Windows taskbar, either double-click the PowerPath
Administrator icon or right-click the icon and select PowerPath
Administrator.
3. In the results pane, verify that the path metric for each virtual disk
is n/n where n is the total number of paths to the virtual disk.

77
Verifying your high-availability iSCSI configuration
Use the server high-availability feature in the Navisphere Server
Utility to verify the following for each server in a high-availability
configuration with the storage system:
Your iSCSI configuration is highly available (for example, each NIC
has at least one active path to each storage processor).
Path management software is installed and running on the server.
Starting the Navisphere Server Utility on a Windows server

1. Run the Navisphere Server Utility by selecting Start > Programs
> EMC > Navisphere > Navisphere Server Utility or Start > All
Programs > EMC > Navisphere > Navisphere Server Utility.
2. Select your language, if prompted for it.
A text-based version of the utility is installed automatically when you

install the utility. To start the text-based version, at a command prompt
enter cd C:\Program Files\EMC\Navisphere Server Utility or cd
C:\Program Files (x86)\EMC\Navisphere Server Utility, then enter
NaviServerUtilCLI.exe.
Starting the Navisphere Server Utility on a Windows server from the CD

series or AX series systems to Navisphere Manager).
support menu, open it:
Start > Run
78
3. From the main menu select Run Products from CD.
The RUN PRODUCTS page opens.

4. Select Navisphere Server Utility.
Using the server utility to verify your high-availability configuration

1. In the Navisphere Server Utility dialog box, select Verify Server
High-Availability.
2. Select Valid Server Configuration only.
3. In the Select Host Type screen, select Local host and click Next.
4. In the Select Report Directory screen, select the location where the
high availability status report should be saved. Click Next.
5. Read the summary and if it is accurate, click Next to generate the
report. If not, click Back to return to the screen where you need
to correct the data.
The utility determines if the server is configured for high availability

by verifying that the server has at least one connection path to
each storage system SP, and that PowerPath or some other failover
software, such as DMP, is running. It does not detect native failover
software, such as Windows Server 2008 native failover.
6. Review and resolve any issues reported under the Issues tab of the
generated report before continuing with the installation process.

79
Preparing virtual disks to receive data
If you do not want to use a virtual disk as a raw disk or raw volume,
then before Windows can send data to a virtual disk, you must:
❑ Use Navisphere Express to verify that each new virtual disk is
initialized and to write a signature to it.
❑ Either create partitions on a basic disk or create the appropriate
volumes on a dynamic disk, as described in the documentation for
your operating system version.
Saving the PowerPath configuration

Save the server’s PowerPath configuration with the following
PowerPath command: powermt save.
The powermt save command creates the powermt.custom
configuration file.
80
Verifying your failover configuration with PowerPath
Before you store data on virtual disks, use the procedure in this section
to verify that:
The server can send data to and receive data from the storage
system.
You can download an I/O simulator (Iometer) for writing data to the
storage system from the following website: http://www.iometer.org/.
PowerPath shows the paths from the server to the virtual disks that
you expect for your configuration.
Verifying your failover configuration with PowerPath for a Windows server

1. Launch PowerPath Administrator by double-clicking the
PowerPath Monitor on the Windows taskbar.
2. On the left pane (summary pane), click EMC PowerPath
Administrator.
3. Under the server, right-click Disks.
The right (details) pane lists all the virtual disks in each storage
system connected to the server. Storage ID identifies each storage
system. For each disk, the Path Status and the Path Metric columns
give the status of the paths to the disk. When all n paths to a disk
are working, the Path Status for the disk is optimal and the Path
Metric for the disk is n/n, indicating that n of n paths are working.
If only m paths are working, the path metric is m/n.
4. Verify that all n paths to the disks in the storage system are
working;‘ that is, their status is optimal and their path metric is n/n.
5. For each NIC or iSCSI HBA connected to the storage system:
a. Start writing data to a virtual disk.
b. Disconnect the cable from one NIC or iSCSI HBA connected
to the storage system.
c. After several seconds, look at the Details pane and verify that
one or more of the disks in the storage system have red slashes

81
through them, their status is degraded, and their path metric is
m/n, where n is the number of paths to the disk and m is the
number of working paths, which is less than n. For example, if
the server has 4 paths to a disk in the storage system and 1 path
fails when you disconnect the cable, then n=4 and m=3, so the
path metric is 3/4.
d. Reconnect the cable that you disconnected from the NIC or
iSCSI HBA.
e. Right-click the PowerPath Monitor icon on the taskbar, and
select All Tasks and Restore All Devices.
f. After several seconds, look at the details pane and verify that
none of the disks in the storage system have red slashes through
them, their status is optimal, and their path metric is n/n.
82
Copyright© 2007-2008 EMC Corporation. All Rights Reserved.
EMC believes the information in this publication is accurate as of its publication date. The
information is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS PROVIDED "AS IS." EMC CORPORATION
MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO
THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Use, copying, and distribution of any EMC software described in this publication requires an
applicable software license.
For the most up-to-date regulatory document for your product line, go to the Technical
Documentation and Advisories section on EMC Powerlink.
For the most up-to-date listing of EMC product names, see EMC Corporation Trademarks on
EMC.com.
All other trademarks mentioned herein are the property of their respective owners.

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If you want to install an AX4-5i storage system in a network configuration

Installing an AX4-5i Storage System in an iSCSI Network Configuration with a

An AX4-5i storage system has two SPs, so it is called a dual-SP system.

For a new storage-system installation, you will need to:

Installing an AX4-5i Storage System in an iSCSI Network Configuration with a

For any installation, you will need:

We recommend discrete networks dedicated to iSCSI traffic. In a server

For cable specifications, refer to Technical Specifications on the Learn

Installing an AX4-5i Storage System in an iSCSI Network Configuration with a

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AX4-5i DPE-AX (rear view)

One standby power supply (SPS)

Power cords (see note)

SPS serial (sense) cable

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PN:123456789 REV 123

PN:123456789 REV 123

PN:123456789 REV 123

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Rail kits for installation in cabinet or rack

Installing an AX4-5i Storage System in an iSCSI Network Configuration with a

Enclosure height requirements

Number of NEMA units Actual height

The predrilled holes in the cabinet channels are based on the U

Height Cabinet channel Enclosures

Installing a 1U SPS tray and SPS units in the cabinet

Installing the DPE-AX and optional DAE-AXs in the cabinet

12 Phillips M5 x 12.7 mm screws (black) Attach the rail mounting hardware in a

2U bezel 1 per DPE-AX or DAE-AX

Removing the filler panels

Installing an AX4-5i Storage System in an iSCSI Network Configuration with a

Figure 1 Removing a filler panel and latch bracket

Installing the DPE-AX and optional DAE-AX rails in the cabinet

Figure 2 Aligning pins in a 2U section on the cabinet rear rails

Figure 3 Installing the DPE-AX and DAE-AX adjustable rails

3. At the back of the cabinet, insert and tighten two M5 x 12.7 mm

Installing an AX4-5i Storage System in an iSCSI Network Configuration with a

The enclosure is heavy and should be installed into a rack by two

Il contenitore è pesante e dev'essere installato nel rack da due persone. Per

Debido a su considerable peso, la instalación del compartimento en el bastidor

Without proper equipment and procedures, you risk damaging disk

Figure 4 Removing the latch bracket screws, washers, and nuts

Installing an AX4-5i Storage System in an iSCSI Network Configuration with a

Figure 5 Sliding the DPE–AX or DAE-AX onto the mounting rails

Figure 6 Securing the enclosure and latch brakets

Installing the front bezel an enclosure

Installing and locking the front bezel

Installing an AX4-5i Storage System in an iSCSI Network Configuration with a