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Contents
About this guide
Intended audience . . . . . . . Related documentation . . . . . Document conventions and symbols HP technical support . . . . . . Subscription service . . . . . . HP websites . . . . . . . . . . Documentation feedback . . . . Product feedback . . . . . . .
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7 7 8 8 9 9 9 9
1 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Prerequisites . . . . . . . . . . . . . . . . Software suite . . . . . . . . . . . . . . SMI-S EVA . . . . . . . . . . . . . . . Licensing . . . . . . . . . . . . . . . . Management server types . . . . . . . . . . . Conguring browser settings . . . . . . . . . Internet Explorer settings . . . . . . . . . Mozilla browser settings . . . . . . . . . Refreshing the browser . . . . . . . . . . Setting credentials . . . . . . . . . . . . . . Management server . . . . . . . . . . . Ensuring successful authorization . . . . . . Changing ports for SMI-S EVA installation . . . . Setting a different port for SMI-S EVA CIMOM Changing the port for applications running on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ports 5988 . . . . . . . . . . . . . . . . . . . . . . . . . . . . and . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5989 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 1 1 . . 1 1 . . 1 1 . 12 . 12 . 12 . 12 . 14 . 16 . 16 . 16 . 17 . 17 . 17 . 18
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CIM client connection to the SMI-S EVA server . . . . . . Removing HP StorageWorks SMI-S CIMOM does not remove Conguring CIM indications . . . . . . . . . . . . . . Lifecycle indication . . . . . . . . . . . . . . . . Alert indication . . . . . . . . . . . . . . . . . Other conguration and usage information . . . . . . . Conguring CIMOM logging . . . . . . . . . . . Conguring Provider logging . . . . . . . . . . . Installer log les . . . . . . . . . . . . . . . . . Ensuring successful restart of CIMOM . . . . . . . . Other CIMOM server congurable properties . . Other EVA provider congurable properties . . . Restart of the CIMOM service . . . . . . . . . . . Conguring the CIMOM port . . . . . . . . . . .
. . . . . . . CIMOM-related . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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30 30 31 31 31 32 32 32 33 33 34 35 35 35
6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . .
HP Command View EVA . . . . . . . . . . . . . . . . . Power failure during installation . . . . . . . . . . . . Power failure during removal . . . . . . . . . . . . . Failed connection warning for uncabled controller host ports Removing the Certicate error prompt in Internet Explorer . SMI-S EVA . . . . . . . . . . . . . . . . . . . . . . . SMI-S EVA was not installed . . . . . . . . . . . . . . SMI-S EVA service does not start . . . . . . . . . . . . SMI-S EVA fails to retrieve data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
41 43
Tables
1 ..Document conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 2 ..Internet Explorer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 3 ..Mozilla browser settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 27 31 31 33 34 35 4 ..CD Executables Directory Structure . . . . . . . . . . . . . . . . . . . . . . . . 5 ..Congurable properties in LifeCycleIndication.cfg . . . . . . . . . . . . . . . . . . 6 ..Congurable properties in Indication.cfg . . . . . . . . . . . . . . . . . . . . . 7 ..LogLevel Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 ..CIMOM server congurable properties . . . . . . . . . . . . . . . . . . . . . . 9 ..EVA Provider congurable properties . . . . . . . . . . . . . . . . . . . . . . .
Intended audience
This guide is intended for personnel who install software in storage area networks (SANs) that include HP StorageWorks Enterprise Virtual Arrays (EVAs). Readers should be familiar with: SANs Operating systems, including Windows HP StorageWorks EVAs
Related documentation
The following documents are referenced in this guide: HP StorageWorks Enterprise Virtual Array compatibility reference HP StorageWorks Command View EVA user guide HP StorageWorks Enterprise Virtual Array license key installation instructions HP StorageWorks Command View EVA release notes HP StorageWorks Command View EVA online help (accessible from the HP Command View EVA user interface) HP StorageWorks EVA iSCSI connectivity quick start instructions HP StorageWorks EVA iSCSI connectivity user guide You can nd these documents on the Manuals page of the HP Business Support Center website: http://www.hp.com/support/manuals In the Storage section, click Storage software, and then select your product.
Element
Active cross-reference links, email addresses, and document headings. website addresses Keys the user presses Text the user enters in a GUI element, such as a text box GUI elements the user clicks or selects, such as menu and list items, buttons, tabs, or check boxes Text emphasis File and directory names System output Code Commands, their arguments, and argument values
CAUTION: Indicates that not following directions could cause damage to equipment or data. IMPORTANT: Provides clarifying information or specic instructions.
HP technical support
Telephone numbers for worldwide technical support are listed on the HP support website: http://www.hp.com/support/. Collect the following information before calling: Technical support registration number (if applicable) Product serial numbers Product model names and numbers Error messages
Operating system type and revision level Detailed questions For continuous quality improvement, calls may be recorded or monitored.
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website http://www.hp.com/go/e-updates. After registering, you will receive email notication of product enhancements, new driver versions, rmware updates, and other product resources.
HP websites
For additional information, see the following HP websites: http://www.hp.com http://www.hp.com/go/storage http://www.hp.com/service_locator http://www.docs.hp.com
Documentation feedback
HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to storagedocsFeedback@hp.com. All submissions become the property of HP.
Product feedback
To make comments and suggestions about HP Command View EVA, please send a message to CVfeedback@hp.com.
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1 Preparation
This chapter describes prerequisites for installing the HP Command View EVA software suite, management server types, and procedures for conguring browser settings. For descriptions of the software suite components and details about the kit contents, see HP StorageWorks Command View EVA kit contents.
Prerequisites
This section describes prerequisites for installing the software suite. You will need the following documents: HP StorageWorks Command View EVA release notes HP StorageWorks Enterprise Virtual Array compatibility reference
Software suite
Before you install the software suite: Read HP StorageWorks Command View EVA release notes for any installation or post-installation requirements specic to this release. Ensure that your environment includes: One or more EVAs NOTE: If your environment includes iSCSI devices, see HP StorageWorks EVA iSCSI connectivity quick start instructions for Windows for installation instructions, and HP StorageWorks EVA iSCSI connectivity user guide for conguration information. A management server running a supported version of Microsoft Windows (see HP StorageWorks Enterprise Virtual Array compatibility reference) Congure the browser settings for any server that will be used to access the HP Command View EVA user interface. For more information, see Conguring browser settings on page 12.
SMI-S EVA
Before you install SMI-S EVA: Install WEBES. WEBES is necessary to receive alert indications. To download WEBES, go to the following website http://h18023.www1.hp.com/support/svctools/webes/and follow the instructions. See HP StorageWorks Enterprise Virtual Array compatibility reference for the supported version. Check if ports 5988 and 5989 are already in use before installing SMI-S CIMOM. See Changing ports for SMI-S EVA installation, page 17, for more information. Ensure that you are logged in to the management server as a local user with local administrative privileges (the user must be a member of the local Administrators group). Install SLP. SLP enables you to receive information about applications that are registered with it. For example, when CIMOM is registered with SLP, you can receive information about CIMOM, such as the CIMOM URL and attributes.
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Licensing
A temporary, instant-on license key is included in HP Command View EVA so that you can immediately start using all of the features. This instant-on license will expire 60 days from the rst time it is activated. You must obtain a permanent license key to continue using all of the HP Command View features on or before the 60 day expiration of the instant-on license. See HP Command View EVA license key for additional information on how to obtain a permanent license key. Available license keys include: HP Command View EVA General license key required to manage drives and disk groups HP Business Copy EVA license key activates snapshot, snapclone, and mirrorclone features. HP Continuous Access EVA license key activates the data replication feature HP Command View EVA upgrade license required for any of the following: Upgrading to a later version of HP Command View EVA Adding licensed capacity Upgrading to a different array type
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Preparation
Setting
Text Size
Value
Medium This setting may affect the screen resolution setting. If it distorts HP Command View EVA page layouts, select a text size that enables text to t in tables in the content pane. AutomaticallyFor a homogeneous EVA environment (EVA arrays only) NeverFor a heterogeneous EVA environment (EVA and HSG80 arrays) 10 MB (minimum) Selected Selected Latin-based
Tools > Internet Options > General Temporary Internet Files > Settings Check for newer versions of stored pages
Amount of disk space to use Colors Use Windows colors Use hover color Fonts Language script
Tools > Internet Options > Security > Local Intranet > Custom Level Downloads Automatic prompting for le downloads File download Font download Java VM Miscellaneous Java permissions Access data sources across domains Allow META REFRESH Allow scripting of Internet Explorer web browser controls Allow script-initiated windows without size or position constraints Allow web pages to use restricted protocols for active content Display mixed content Open les based on content, not le extension Software channel permissions Submit nonencrypted form data Use pop-up blocker Userdata persistence websites in less privileged web content zone can navigate into this zone Scripting Active scripting Scripting of Java applets User authentication Logon Enable Enable Enable Low safety Prompt Enable Enable Enable Prompt Enable Enable Low safety Enable Disable Disable Enable Enable Enable Automatic logon only in Intranet zone
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Menu option
Settings
Setting
Accept All Cookies Pop-up Blocker
Value
Bar at the very bottom of the scale Not selected
Tools > Internet Options > Connections Local Area Network (LAN) Settings Congure to enable browsing to the management server on which HP Command View EVA is installed Settings will vary based on your local network conguration
Tools > Internet Options > Advanced Browsing Disable script debugging (Internet Explorer) Disable script debugging (Other) Display a notication about every script error Enable third-party browser extensions (requires restart) Enable visual styles on buttons and controls in web pages Reuse windows for launching shortcuts Show friendly HTTP error messages Multimedia Enable Automatic Image Resizing Play animations in web pages Show pictures Smart image dithering Security Check for server certicate revocation Check for signatures on downloaded programs Do not save encrypted pages to disk Use SSL 2.0 Use SSL 3.0 Warn about invalid site certicates Warn if changing between secure and not secure mode Warn if forms submittal being redirected VM JIT compiler for virtual machine enabled (requires restart) Selected Selected Not selected Selected Selected Not selected Selected Selected Selected Selected Selected Not selected Selected Not selected Selected Selected Selected Selected Selected Selected
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Preparation
consistently, so you may want to make adjustments to obtain the most readable HP Command View EVA page layouts. For example, setting your browser for large fonts may cause the HP Command View EVA property tables to appear crowded and unreadable. If this occurs, reduce the font size for your browser. NOTE: Tooltips are not available in Mozilla. Table 3 Mozilla browser settings
Edit > Preferences > Appearance Fonts Color Allow documents to use other fonts When a web page species its own colors and background, always use the colors and background specied by the web page Selected Selected
Edit > Preferences > Privacy & Security Cookies Cookie Acceptance Policy Cookie Lifetime Policy Images Image Acceptance Policy Animated images should loop Pop-Up Windows Forms > Forms Manager Passwords > Encrypting versus Obscuring SSL > SSL Protocol Versions SSL > SSL Warnings Validation > OCSP Block unrequested pop-up windows Save form data from web pages when completing forms Use encryption when storing sensitive data Enable SSL version 2 Enable SSL version 3 All options Set Mozilla to use OCSP as follows Allow all cookies Accept cookies normally Accept all images As many times as the image species Not selected Selected Not selected
Selected Selected Not selected Do not use OCSP for certicate validation
Edit > Preferences > Advanced Features that help interpret web pages Scripts & Plug-Ins Java Enable Javascript for Navigator Allow scripts to Cache > Set cache options Cache Compare the page in cache to the page on the network Selected Selected Select all options 10 MB When the page is out of dateFor a homogeneous EVA environment (EVA arrays only) NeverFor a heterogeneous EVA environment (EVA and HSG80 arrays) Not selected
Link Pre-Fetching
Prefetch web pages when idle, so that links in web pages designed for prefetching can load faster
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Congure Proxies to Access the Internet HTTP Networking > Direct Connection Options HTTP Networking > Proxy Connection Options
Congure to enable browsing to the management server on which HP Command View EVA is installed HTTP 1.0 Keep alive HTTP 1.0 Keep alive
Settings will vary based on your local network conguration Selected Selected Selected Selected
Setting credentials
The existence of groups and users during software installation ensures: Authentication of users by login to the underlying operating system Assignment of predened privileges to users NOTE: In this section, unless a specic reference is made to the HP Storage Users group, user refers to all people who can access HP Command View EVA.
Management server
Groups are created automatically during the installation process. Alternatively, you can create them manually before initiating the software installation. The manual process for creating groups applies only if the management server is part of a domain or domain controller. This section describes the manual procedure. To create groups and users on the management server: 1. Use the Windows operating system feature to create the following groups: HP Storage Admins HP Storage Users IMPORTANT: To ensure successful authorization of groups, you must create the group names exactly as described in this step. See your Windows documentation for instructions on creating users. These groups are created only for local authentication. If the management server is part of a domain or domain controller, these group names can be modied during installation. The administrator should create them manually. These groups have predened privileges assigned to them. Anyone in the HP Storage Admins group can view and perform all tasks. Anyone in the HP Storage Users group can only view information.
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Preparation
2. Create the users that you will assign to these groups. Enter a name and password for the user and select a group for the user. NOTE: Ensure that the User must change password at next logon option is not selected when creating users.
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Changing the port for applications running on ports 5988 and 5989
To change the port for applications running on ports 5988 and 5989: 1. Stop the applications. 2. Change the port number for each application to another available port. 3. Restart the applications. 4. Install SMI-S EVA. It will now occupy ports 5988 and 5989.
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Preparation
Typical installation
Use the typical installation to install all software components. NOTE: If you are installing SMI-S EVA, ensure that you have met the prerequisites listed in SMI-S EVA on page 1 1. 1. Insert the software CD into the drive. 2. Double-click HP StorageWorks Command View EVA Software Suite.exe to start the installation. The InstallAnywhere StorageWorks Command View EVA window opens. 3. Select the preferred language from the drop-down menu (English or Japanese). NOTE: On an English Windows system, the drop-down menu contains only English; on a Japanese Windows system, the drop-down menu contains both English and Japanese. Click OK. The Introduction window opens. 4. Click Next. The CV EVA License Agreement window opens. 5. Read and accept the terms of the license agreement. 6. Click Next. The Choose Install Set window opens. Command View Enterprise Virtual Array Performance Monitor and SMI-S CIMOM are selected by default. 7. Click Next. The Select Security Groups Conguration window opens.
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8. Click Next. The installation summary window opens. 9. Verify the pre-installation summary. Click Install. NOTE: The value for Required Disk Space shown in the Pre-Install Summary Dialog represents the size of les the installer will load; the size displayed in Add/Remove Programs is determined by Windows. 10. The installation summary window opens. Click Finish. All the software components are installed to <system drive>:\Program Files\Hewlett-Packard. On an SMA, the components are installed to <system drive>:\Program Files\Compaq\Sanworks\Element Manager for StorageWorks HSV.
Custom installation
Use the custom installation to select and install components that you choose. 1. Insert the software CD into the drive. 2. Double-click HP StorageWorks Command View EVA Software Suite.exe to start the installation. The InstallAnywhere StorageWorks Command View EVA window opens. 3. Select the preferred language from the drop-down menu (English or Japanese). NOTE: On an English Windows system, the drop-down menu contains only English; on a Japanese Windows system, the drop-down menu contains both English and Japanese. Click OK. The Introduction window opens. 4. Click Next. The License Agreement window opens. 5. Read and accept the terms of the license agreement. Click Next. The Choose Install Set window opens. 6. Click Next to continue. 7. Select the install folder. For HP Command View EVA and HP Command View EVAPerf, the user can customize the install location on a general-purpose server. 8. Click Next. 9. Congure security groups (see Setting credentials, page 16). Click Next. 10. Verify the installation summary. Click Install.
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NOTE: The value for Required Disk Space shown in the Pre-Install Summary Dialog represents the size of les the installer will load; the size displayed in Add/Remove Programs is determined by Windows. The installation summary window opens. 1 1. Click Finish. NOTE: Depending on the options installed, the system may require a reboot after you nish the installation on a general-purpose server. HP strongly recommends a reboot after installation on an SMA or an XP servers. If it does require a reboot, the Finish dialog box displays a message indicating that a reboot is necessary.
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Complete the following procedure to install a license key (also referred to as a password) from HP Webware for each product purchased.
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c.
Select Actions > View Properties > Licenses to view the license.
This completes the procedure for installing Replication Solutions Manager, DC-Management, and Oracle licenses. 16. Copy the license key as instructed in the License Certicate. 17. Launch HP Command View EVA and select the appropriate array under Storage Systems. 18. Click the Licensing tab on the Storage System Properties page. 19. Click Install Licenses. 20. Paste the license key in the form provided. For multiple licenses, put each license key on a separate line. 21. Click Install Licenses. This completes the procedure for installing HP Command View EVA, HP Business Copy EVA, and HP Continuous Access EVA licenses.
appear on the desktop. An icon for HP Command View EVAPerf appears if selected for installation. HP Command View EVA and Storage System Scripting Utility are always installed and uninstalled together. HP Command View EVAPerf is optional when installing HP Command View EVA. If you installed the software suite on an SMA, the HP Command View EVA icon does not appear on the desktop. The software is available from the Start menu (for example, Start > Programs > HP Command View EVA). If you installed the software suite on an SMA, the software is not available from the Start menu. 2. Start the software. See HP StorageWorks Command View EVA user guide for more information. 3. Verify the display of storage system resources in the interface. In the Navigation pane, click Hardware and verify the following: New, uninitialized arrays appear as uninitialized storage systems. Previously initialized arrays appear with their previous names and correct status. (Select each storage array to view the Properties page.) Previous disk groups, hosts, virtual disks, and other resources appear in the Navigation pane. If information is not displayed properly, see Conguring browser settings on page 12.
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Subdirectory
VMS
Executable le name
SSSU_VMS_ALPHA.EXE SSSU_VMS_IA64.EXE
hp_ux
sssu_hpux_ia64 sssu_hpux_parisc
windows
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NOTE: Use the following command to mount the CD on an HP OpenVMS host: $ mount/media_format=cdrom/undefined_FAT=fixed:none:8192/ over=id HOSTNAME$DQA0: For example, $ MOUNT/MEDIA_FORMAT=CDROM/UNDEFINED_FAT=fixed:none:8192/ over=id IA641$DQA0: 3. Follow the instructions online to complete the installation.
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4. Select the SMI-S component. Click Uninstall. When removal is complete, the summary information window opens. 5. Click Finish.
Description
LifeCycleIndication.Enable
Disables the Life Cycle Indication. To Enable, set the value to TRUE. Enables the Life Cycle Indication for the Vdisk. To Disable, set the value to TRUE. Enables the Life Cycle Indication for the Vdisk. To Disable, set the value to TRUE. Enables the Life Cycle Indication for the Vdisk. To Disable, set the value to TRUE. Provider polls periodically to generate the life cycle indication. This Interval is measured in minutes.
For example, the following line in LifeCycleIndication.cfg enables LifeCycle indicators for Storage Volumes: LifeCycleIndication.Disable.Vdisk=FALSE.
Alert indication
Indication.cfg is the conguration le used to congure Alert indicators. This le is located at: <OS install drive>:\Program Files\Hewlett-Packard\SMI-S\EVAProvider\config. It contains the following congurable properties: Table 6 Congurable properties in Indication.cfg Property Name
LogLevel LogFileSize SnmpAgtIps
WebesTrapType
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For example, the following line in the le Indication.cfg produces debug logs: LogLevel=2.
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4. Restart the HP StorageWorks CIM Object Manager service. CAUTION: Do not change any other parameters in the log4j.properties le. The Provider logs are located in the following directory: <OS install drive:>\Program Files\Hewlett-Packard\SMIS\EVAProvider\logs Table 7 LogLevel Values
Value ALL DEBUG ERROR FATAL INFO OFF TRACE1 TRACE2 WARN Description Logs all logging details. This level is used when the Cimom is started from the command line. Logs algorithm details such as iteration Logs errors and exceptions. Logs very severe error events that may cause the application to abort. Logs useful data such as Array WWN. Disables logging. This level is never used. Logs the methods parameters and values of local variables. Logs the methods entry and exit information. Logs potentially harmful situations.
CAUTION: HP strongly recommends that you only enable the CIMOM and Provider logs if requested by HP Support for troubleshooting.
2. Verify that the timestamps are from the latest restart. If so, then the CIMOM has restarted successfully.
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Value
TRUE FALSE
Description
Enable CIMOM to handle HTTP requests Disable the CIMOM to handle HTTP requests Enable CIMOM to handle HTTPS requests Disable the CIMOM to handle HTTPS requests Port at which CIMOM listens for HTTP requests. Default is 5988 Port at which CIMOM listens for HTTPS requests. Default is 5988 Time intervals (in seconds) at which CIMOM will try to re-register for SLP
enableHttps
TRUE FALSE
cxws.https.port cxws.https.port
5988 5989
cxws.slpRegistrationLifetime 360
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Value
1800 120 online nearonline
Description
Interval (seconds) at which cache is refreshed Interval (seconds) at which the state of the arrays are refreshed Species that online disks are to be used for creating storagepool Species that nearonline disks are to be used for creating storagepool No disk failure protection while creating storagepool (default) Single protection level while creating storagepool Double protection level while creating storagepool Threshold percentage for occupancy alarm. Default is 90 No disk failure protection while creating storage pool with tub drives (Default) Single protection level while creating storage pool with tub drives Double protection level while creating storage pool with tub drives Threshold percentage for occupancy alarm for pools with tub drives. Default is 90 Set this ag to 0 if "Allocated Pool" is not required. Set this ag to 1 if volumes are to be created synchronously. Set this ag to 0 to disable validation for min pool size during pool creation.
provider.eva.provisioning.pool.diskFailureProtection
provider.eva.provisioning.pool.occupanyAlarmLevel provider.eva.provisioning.tubpool.diskFailureProtection
90 1 0 1
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6 Troubleshooting
This chapter describes known issues and suggested resolutions for troubleshooting the software installation of HP Command View EVA and SMI-S EVA.
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8. Click Add, and continue to click OK until you exit out of the windows and close the Internet Explorer. 9. Reopen Internet Explorer and browse to the management server using https://certicatestring:2372/ command_view_eva. The certicate error prompt should no longer display. NOTE: To eliminate the certicate error in all clients, you must complete this process on every browser from which you access HP Command View EVA. In addition, you must always browse to the server using the certicate string form. If you browse to the server's IP address, the certicate error will likely still display.
SMI-S EVA
NOTE: This section provides troubleshooting information about installing and conguring SMI-S EVA.
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Troubleshooting
appears. This error can also appear when the CFG le is missing in the CIMOM install path. See the Authentication section to correct. Check if the trust certicate between SMI-S and Command View EVA has been correctly imported: 1. Select Server Optionss in the Command View EVA GUI (top right). 2. Select Other application trust relationships (check box). If you are performing a new installation, check that you have a trust certicate called HPEVA_SMIS_Provider. Otherwise, verify that the certicate locations is as follows: <OS install drive>:\Program Files\Hewlett-Packard\SMIS\EVAProvider\config\HPSMISSSO.cert 3. If the certicate is not present, SMI-S and HP Command View EVA cannot communicate, and you must install the HPSMISSSO.cert certicate. 4. To install the certicate, select install Certicate and specify the certicate name and location. You can nd the HPSMISSSO.cert certicate in the following directory: <OS install drive>:\Program Files\Hewlett-Packard\SMIS\EVAProvider\config\.
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Troubleshooting
Glossary
This glossary denes terms that are used in this guide or are related to the software. array CIMOM client See EVA and management server. Common Information Model Object Manager. An intelligent device that requests services from other intelligent devices. In the context of HP Command View EVA, a client is a computer that is used to access the software remotely using a supported browser. The HP StorageWorks Enterprise Virtual Array controller software that manages all aspects of array operation, including communication with HP Command View EVA. A logical group of virtual disks that has a remote replication relationship with a corresponding group on another array. The disk group that is created when the array is initialized. The minimum number of disks the group can contain is eight. The maximum is the number of installed disks. A named group of disks selected from all the available disks in an array. One or more virtual disks can be created from a disk group. Enterprise Virtual Array. An HP StorageWorks disk array product that allows pooled disk capacity to be presented to hosts as one or more variably sized physical devices. An EVA consists of disks, controllers, cables, power supplies, and controller software. Storage system, virtual array, and storage array are other names for an EVA. An operation that reverses replication direction so that the destination becomes the source and the source becomes the destination. Failovers can be planned or unplanned and can occur between DR groups, managed sets, fabrics or paths, and array controllers. A server on which HP StorageWorks Enterprise Virtual Array (EVA) management software is installed, including HP Command View EVA and HP Replication Solutions Manager, if used. Other management servers are dedicated management servers, HP ProLiant Storage Server models, and the Storage Management Appliance. If there are multiple management servers in a SAN, two active instances of HP Command View EVA are allowed, but each array will only be managed by one instance. The active management server manages the array, while the standby management server takes control of the array if there is a failure on the active management server. There is only one active management server at a time for any given management zone in a SAN. A computer that runs user applications and uses (or potentially uses) one or more virtual disks that are created and presented by the array controller. A server on which HP StorageWorks Enterprise Virtual Array (EVA) management software is installed, including HP Command View EVA and HP Replication Solutions Manager, if used. A dedicated management server runs EVA management software exclusively. Other management servers are
failover
generalpurpose server
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general-purpose servers, HP ProLiant Storage Server models, and the Storage Management Appliance. If there are multiple management servers in a SAN, two active instances of HP Command View EVA are allowed, but each array will only be managed by one instance. The active management server manages the array, while the standby management server takes control of the array if there is a failure on the active management server. There is only one active management server at a time for any given management zone in a SAN. near-online storage OM online storage RSM SAN On-site storage of data on media that takes slightly longer to access than online storage on high-speed disk drives. Object Manager. An allotment of storage space that is available for immediate use, such as a peripheral device that is turned on and connected to a server. Replication Solutions Manager. Storage area network. A network of storage devices and the initiators that store and retrieve information on those devices, including the communication infrastructure. Service Location Protocol. A copy that begins as a fully allocated snapshot and becomes an independent virtual disk. Applies only to the HP StorageWorks EVA. A nearly instantaneous copy of the contents of a virtual disk created without interruption of operations on the source virtual disk. Snapshots are typically used for short-term tasks such as backups. See SAN. Storage Management Appliance. A HP hardware-software product designed to run SAN management applications such as HP Command View EVA and HP Replication Solutions Manager. Storage System Scripting Utility. An HP StorageWorks command interface used to congure and control EVAs. General term for an EVA. See SMA. An EVA. See SSSU. Unique Universal IDentier. A unique 128-bit identier for each component of an array. UUIDs are internal system values that users cannot modify. General term for an EVA. Variable disk capacity that is dened and managed by the array controller and presentable to hosts as a disk. Web Based Enterprise Services.
SSSU storage array Storage Management Appliance storage system Storage System Scripting Utility UUID virtual array virtual disk WEBES
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Glossary
Index
A B
audience, 7 power failure during installation, 37 during removal, 37 prerequisites installation, 1 1 SMI-S EVA, 1 1 software suite, 1 1
C D
conventions document, 8
setting credentials, 16 SMI-S EVA troubleshooting, 38 software suite removing, 24 Subscriber's Choice, HP, 9
feedback, 9
technical support HP, 8 service locator website, 9 troubleshooting power failure, 37 SMI-S EVA, 38
installation typical, 19
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