Dong Yu, Ph. D.

LinkedIn Profile: www.linkedin.com/in/dongyu1/

Phone: 425-443-7915
e-mail: Yud89@hotmail.com

Professional Profile
Value oriented Black Belt with more than 16 years successful analytics /engineering career in various businesses and at multiple levels. Team-building mentor with an intense but flexible work ethic. Operations Excellence Risk Analysis & Management Software Development Measurement Systems Lean Six Sigma Methodology Change Management Prediction and Modeling Problem solving techniques Quality Systems Project Management Advanced Statistical Analysis Business Intelligence

Professional Experience
Microsoft Windows Phone App Store Sr. Program Manager, Operations Achievements:
Created a dynamic model to evaluate fair market value of the merchandising slots on Windows Phone Evaluated the impact of merchandising on App downloads and difference caused by slot positions. Program managed the development of cube for App stores crawler. Analyzed app transaction data (hourly and daily) and identified key patterns, some common cross board and some special for an individual market. Created forecast model to predict daily app transaction volume and revenue for each country where Windows Phone store is available. Improved transaction data quality after store migration and service upgrade.

06/12 03/13

Responsibilities:
Validate data accuracy as they move through from raw data to aggregated, organized form Improve App merchandising and App discoverability for Windows Phones. Transform App certification process to a Lean process. Derive business insights from store transaction data and user activity data. Identify user behavior patterns and send tailored App collection to them.

Microsoft Corporate Quality and Business Excellence Sr. Program Manager, Master Black Belt Achievements:

09/07 05/12

Mentored and certified 28 Green Belt projects and 4 Black Belt projects with big financial benefits (more than $70M certified by finance). Worked with Experimentation Platform team to improve click-tracking mechanism so that the page load time was reduced. Worked with adCenter Operations team to improve the availability of the Campaign Management and increased uptime by 1,524 minutes a year for adCenter users. Worked with adCenter editorial team to streamline the process and reduce manual review cost. Mentored a project in the data collection and reporting of OSD to reduce the data lost rate and data latency so that the money generating power of MS properties is measured and monitored accurately in real time.

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Worked with adCenter Operations team to streamline the ticket management process and implemented standard work to cut out non-value adding activities, resulting in 6 less headcounts and 65% cycle time reduction. Worked with a Windows test team to optimize the test cases and improved productivity by 120%. The team detected 3X more bugs for Windows 8 than for Windows 7 with same people and same machines. The % of bugs found by the team out of total bugs increased from 2.6% to 5.8%. Worked with an MS Digital Advertising team to streamline the process and improve the delivery and quality of ads and improve profit margin. They can maintain the high growth rate without breaking the bank. Designed and run experiments to identify and validate the root causes for poor audio quality during Lync deployments on client sites. Mentored a project in Yahoo integration and cut down the payout to Yahoo based on a more accurate measure of algorithm clicks.

Responsibilities:
Drive management reporting for the team focusing on establishing measurement systems for key process metrics, infusing these metrics into Rhythm of Business and linking them systematically to business financials. Increase Six Sigma population within the organization through training, mentoring/coaching, and certification. Define and execute Change Management Plan to move people to the right behavior without major disruption to business. Report and communicate the status and progress to stakeholders and upper management/executives. Drive related process re-engineering efforts, collaborating with other functions/teams and leveraging Six Sigma and other methodologies to drive best practice. Analyze data and build models to predict future state for a given set of inputs

Motorola Mobile Platform, Mobile Devices, Libertyville, IL Black Belt, Process & Quality Manager Achievements:

04/06 08/07

Led Digital Six Sigma team to introduce size/staffing estimation methodologies and institutionalized the new estimation process with estimated savings of $4.4M per year. Led Digital Six Sigma team to institutionalize fault prediction models so that we can detect and remove bugs earlier resulted in estimated savings of $3.2M per year. Analyzed the defect duplication and termination data and came up with solutions to reduce the rate of duplication & termination from 75% to 56%. Established standard work for bug investigation/root cause analysis to reduce the bug fix time Mentored five Green Belts from engineering and market research and certified them.

Responsibilities:
Define and deploy software development processes for newly formed Organization Develop data based decision making culture by ensuring Six Sigma processes and methodologies are used and applied appropriately Analyze measurement data and monitor the software development process execution. Predict quality of the products at certain future point of time while they are developed Introduce managed changes into existing processes based on data analysis and target/stakeholder analysis. Coordinate the effort globally to increase Six Sigma population within the organization through training, mentoring/coaching, and certification.

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Motorola - Networks, Arlington Heights, IL Black Belt Consultant Achievements:

10/03 4/06

Led a Staffing Optimization effort and built a Model to play out the scenarios for optimization at early stage. The output of the model was used as yearly budgeting guide (top-down) for CDMA network and GSM network. Helped iDEN subscriber business understand and institutionalize Rayleigh defect prediction model that helped them better timing the delivery date of software products. Helped divisions establishing process capability baselines and creating a common dashboard metrics that report on project health. Chaired the GTSS Standard Metrics Committee and institutionalized a set of standard metrics. Mentored 2 Black Belt candidates going through their belt certification process

Responsibilities:
Participated in the COQ project and built a predictive COQ model for HAP to plan and increase prevention activities. Participated in WSG SEI Level 5 process project and defined a set of metrics to measure processes through discussions with process owners. Defined QPM Process for Cellular Networks Common Process Drove the implementation of process metrics by gaining commitment from teams and involving in low level requirements creation and validation. Member of Certification Board reviewing/approving projects for BB/GB Certification for Cellular Networks candidates. Designed the Dashboard metrics reporting structure for monitoring process performance and managed a metrics team to implement it. Participated in CMMI SCAMPI-C assessment for Cellular Networks Common Process.

Motorola - Networks, Arlington Heights Sr Software Engineer Achievements:

11/00 10/03

Derived a data adaptive defect forecast model (Rayleigh) which achieved 90%~97% accuracy levels. Participated in a product content/scheduling optimization project and theoretically formed the 12/2 release model which was used by CDMA team with projected savings of $4M per release. Led inspection process improvement and presented results at Motorola Black Belt 2001 Virtual Symposium. Created a web reporting tool to monitor process performance and compliance. Certified as a Black Belt

Responsibilities:
Participated in software estimation process improvement and evaluated several estimation tools: SLIM, Price, COCOMO. Analyzed fault/defect data and provided prediction for release readiness. Participated in release planning, managing and monitoring as the quality representative. Developed a web reporting structure to post analysis results which was used as an early warning system for software development team and test team.

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University of Wisconsin-Milwaukee, Dept of Math, Milwaukee WI Graduate Teaching/Research Assistant Achievements:

8/94 6/00

Formulated a method to estimate density with wavelets and implemented the algorithm using C/C++ and Matlab. This algorithm can help identify subpopulations with a given data set by identifying potential multiple modes in the data.

Responsibilities:
Wrote various C/C++, SQL, SAS, and Minitab programs related to my research and course projects on different operating systems (UNIX, Windows, Solaris, and Linux). Studied and analyzed various techniques in data-mining and statistical simulation. Conducted survey and experiment design

Jinan University Dept. of Math, P.R. China Associate Professor and Research Scientist Achievements:

8/88 12/93

Participated in Project Mathematical Fundamental in Handling Incomplete Information founded by National Natural Science Foundation of China, and project Handling Fuzzy Information in Expert Systems sponsored by Office of Affairs of Overseas Chinese. Proposed a new method of fuzzy clustering and applied it to pattern recognition in blood test and traditional Chinese medicine

Education
University of Wisconsin-Milwaukee, Milwaukee-WI PhD, Mathematics with a minor in Computer Sciences, 2001 Sichuan Normal University, Chengdu-PR China MS, Mathematics, 1988 Jinan University, GunagZhou-PR China BS, Mathematics, 1983

Honorable Membership
Member of Review Board for Mathematical Reviews, American Mathematical Society, 2005 - 2007 Member of American Mathematical Society, 1994-2000. Vice Chairman of the Council of Guangzhou Fuzzy System & Knowledge Engineering Society, 1993. Referee of international journal: Fuzzy Sets and Systems (Amsterdam, Holla nd) Referee of international journal: Information Sciences (USA)

Selected Publications
Books: Ping Ren & Dong Yu, Mathematical Fundamentals of Fuzzy Information Processing , GuiZhou Science and Technology Press, 1994. Journal Papers: 1. Dong Yu, Sequence Convergence in L-fuzzy Line R(L), J. Sichuan Normal University, 1987, No.4, 40-44. 2. Dong Yu, Connectedness of R(L) and I(L), J. Sichuan Normal University, 1989, No.1, 87-90. 3. Dong Yu, Liu Wangjin, An Ideal L-fuzzy Topology on R(L), Fuzzy Systems & Mathematics, 1988, Vol. 2, No.2, 30-35.

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4. Dong Yu, Generalized Order Homomorphism and Continuity Lemma , J. Jinan University, 1989, No. 3, 15-21. 5. Dong Yu, Concordance in Fuzzy Clustering, J. Jinan University, 1991, No.3, 11-15. 6. Dong Yu , D type Membership Function and Degree of Fuzziness, J. Jinan University, 1993, No.1, 8-11. 7. Liu Wangjin , Yi Liangzhong, Dong Yu, Minimal Set and Relation on Complete Lattices, J. Sichuan Normal University, 1992, No.1, 46-50. 8. Dong Yu, Two New L-fuzzy Topologies on R(L), Fuzzy Sets and Systems, 76(1995) 379-385 9. Jugal Ghorai, Dong Yu, Data Based Resolution Selection In Positive Wavelet Density Estimation , Communications in Statistics--Theory and Methods, Volume 33, issue #10, 2004 Motorola Symposium Presentations & Papers: Estimation of probability density for Inspection Faults (2001 Black Belt Virtual Symposium presentation) Estimation Accuracy metrics based on incomplete Data (2003 S3 Symposium paper) Predicting Remaining Defects and Release Readiness Using Rayleigh Distribution (2003 S3 paper) Staffing Optimization Model (2005 S3 Presentation) Defect Prediction Model (2005 S3 Presentation) Dashboard metrics reporting structure (2006 S3 Presentation)

Trainings
Project Management Scheduling and Cost Control Process Simulation Leadership for Digital Six Sigma Risk Analysis ITIL certification Negotiation CMM Intro & Lead Assessor Courses Advanced Decision Making Managing Projects Change Management LaMarsh & Associates Inc. George Washington University George Washington University ProcessModel, Inc. Carnegie Mellon SEI & Motorola University