for e-citizen

ePayment

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Hanoi, 12/2010

Content

1. Overview 2. VTC eBank 3. VTC Paygate

1. Overview - Profile

Name
CEO Established Add Employees Subsidiaries in Vietnam

ePayment Center VTC INTECOM

Tran Hoang Minh

January 23rd, 2009 VTC Online Building, 5th Flr, 18 Tam Trinh Str, Hai Ba Trung Dist, Hanoi, Vietnam 55 (Technical 30) VTC eBank (https://ebank.vtc.vn) VTC Paygate (https://paygate.vtc.vn) eBank eBank eBank eBank Korea (http://paygate.websam.co.kr) United States (http://ebank.govtc.com) Indonesia (http://ebank.vtconline.co.in) Cambodia (http://ebank.vtconline.co.kh)

Subsidiaries Worldwide

1. Overview - History

Start VTC Paygate No.1 e-Banking Service No.1 Media House Most Popular ePayment System Establishment of ePayment Center Go Global Start VTC eBank
50 45 40 35 30 25 20 15 10 5 0 2006 2007 2008 2009 2010 2011 VTC eBank VTC Paygate

Revenue (million USD)

Growth rate of 150% in 05 consecutive years

1. Overview - Best Service Platform

Human

Single currency, Multi in-stream, Multi out-stream

Creative, Energetic Experienced

Billing System
Vietnams largest customer base 44.4M+ registered

Infra

Television Station, Magazine, Online News Portal

Scalable, Nation-wide backbone, Direct Internet gateway

Media Power

1. Overview - Business Domain

Fund-Raising Demand Remittance

VTC Paygate

Online Banking

Domain Billing Solution : Package Billing Agency SI

VTC eBank

Integrated Payment Service Provider

Integrated Payment Service

Account & Billing

Credit card Banking Mobile Prepaid card Channeling

1. Overview - Contact Center

Provided on a 24 x 7 basis through multiple customer service channels Total 90 dedicated customer service representatives

Average 9,000 auto-response per day Average 800 calls answered per day Average 500 call-backs per day Average 250 emails per day Average 200 forum replies per day

1. VTC Intecom - Vision & Strategy

VISION 2015 Digital content & life for everyone, everywhere, everytime No.1 technology & digital content service provider in ASEAN Vietnam in Top 10 digital content developed countries 10M digital house @ Vietnam (VTC Family)

STRATEGY Focus on digital contents and social e-payment One digital content, multi provider channels, multi languages JAPANESE & KOREAN knowledge, CHINESE resource, ASEAN market Proactive, Creative, Daring and Success Effective from scale, No.1 where we are One community, one character, one vision Globalization

Content

1. Overview 2. VTC eBank 3. VTC Paygate

2. VTC eBank Power

44.4+ mil. registered accounts Zero technical defect history

Multi in-stream
Nation-wide coverage

Multi out-stream
Ready for add-on

Prepaid card Mobile (Premium SMS) Fix Phone (Premium number) Bank transfer Cash (Game Center / POS) International

Online games Online shopping Prepaid codes Mobile air-time top-up Payment Solution

2. VTC eBank - ONE Platform

2. Vcoin Card

Covering more than 15,000 internet caf Distribution network:

Ha Noi City: No 93 Tran Dai Nghia, Bach Khoa, Hai Ba Trung Dist Ho Chi Minh City: 2nd, Military zone 7 Stadium, 9 Ward, Phu Nhuan Dist Nghe An Province: KM2, VI.Lenin avenue, Yen Son, Ha Huy Tap, Vinh City Da Nang City: No 57, Nguyen Huu Tho, Hai Chau Dist Can Tho City: No 119, Xo Viet Nghe Tinh, An Cu, Ninh Kieu Dist

2. Channeling Social Networking Service

2. Channeling Online Game Service

Online Game 14 games / Market leader / ~37% market share (December 2010) 44.4M+ registered / 20M+ active / 400K+ CCU / 6M+ paying Coverage 15,000+ Internet Cafe connected ~ 90% Vietnam territory Total bandwidth 15+ GB connect directly to VDC, FPT, Viettel (TOP 3 broadband provider) Billing Single ID and single currency (Vcoin) system Partners

2. Channeling Online Game Titles

2. Channeling Online Game Titles

2. Global Online Game Titles

Content

1. Overview 2. VTC eBank 3. VTC Paygate

3. VTC Paygate - Overview

Payment Gateway

e- Wallet Online Payment Solution

Service Providers

3. VTC Paygate - Payment / Remittance

Seller Services Friends

Buyer Goods Relatives

transaction fees!

3. VTC Paygate VN Payment Gateway

Online, offline

Online (manual)

Ngi mua

Ngi bn

3. VTC Paygate Integrated

PRODUCTS

WEBSITE

For the integration of each specific product

For e-commerce website

3. VTC Paygate Partners

ePayment

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