Appendices Appendix A: Questionnaire

APPENDICES Appendix A
Questionnaire
(Questionnaire is formed to asses that whether different organization measures affect its performance.) Please tick the option that coincide with your opinion and tick only one option for each answer.
Section 1: Team Structure Q1) Organization performance is affected by the team structure.
1 Strongly disagree 2 Disagree 3 Neutral 4 Agree 5 Strongly agree .
Q2) Functional diversity of teams increase innovativeness in your services and thus increases performance of firm.
Q3) Number and relative size of each rank is creating differences among individual members of organization that complicate the top team's power balance, communication and integration.
Q4) Entering and exiting rate of executives is high in AlFalah Bank thus affecting organization performance.
Q5) More changes in team membership overtime leads to lower communication among team members.
Section 2: Internal and external whistle blowing
Q1) Exposure of wrong doing (illegal, immoral or illegitimate practices) of organization affects organization performance.
Q2) Wrongdoings are reported internally due to the open channels of communication between a business unit and upper management in your organization.
Q3) Wrongdoings have been reported externally (to media) when clear and proper channels for disclosure are not available.
Q4) Policies being followed in your organization tend to reward legitimate claims and punish illegitimate claims which in turn improve performance.
Q5) There is no hostility towards the person who is reporting wrongdoing that most likely improves organization performance.
Section 3: Incentive system Q1) Organization performance is influenced by appropriate incentive system for employees.
Q2) In your organization employees are provided with opportunities to invest in organization to benefit financially from their efforts to contribute to success.
Q3) It is clear to individuals and/or teams that what has to be achieved in order to earn performance-based rewards.
1 Strongly disagree
2 Disagree
3 Neutral
4 Agree
5 Strongly agree
Q4) A substantial portion of the pay of individuals and/or teams is based on individual and/or team performance.
Q5) Your organization's pay and benefit package is comparable with industry.
Q6) The pay scale and benefits treat each employee equitably.
Section 4: Decision Making Q1) Decision making process is strongly associated with organization performance.
Q2) Work teams are largely self-managing and empowered to solve problems in their immediate work area in your organization.
Q3) The Communication pattern is structured as Formal.

Q4) Employees have enough input in deciding work-unit goals.

Q5) Employee participation is encouraged in decision making.
1 Strongly disagree
2 Disagree
3 Neutral
4 Agree
5 Strongly agree
Section 5: Innovation Q1) Adopting innovative solutions/technology improves organization performance.

Q2) Is your organization resistant to change?

Q3) The bank has been at the forefront in providing new financial products and access to capital for its customers.
Q4) Technology is upgraded continuously to improve performance and meet the challenges of modern banking.
Q5)Your organization takes into account customer ideas as a source of innovation which in turn improves performance.
Name _________________________ Age: a) 20-30 b) 31-40 c) Above 40 Designation _______________________
Appendix B
Tables
Table 1.1
Cases Valid N Organization performance * Functional diversity 100 Percent 100.0% N 0 Missing Percent .0% N 100 Total Percent 100.0%
Table 1.2
Cases Valid N Organization performance * Internal Whistle Blowing 100 Percent 100.0% N 0 Missing Percent .0% N 100 Total Percent 100.0%
Table 1.3
Cases Valid N Organization performance* incentive system 100 Percent 100.0% N 0 Missing Percent .0% N 100 Total Percent 100.0%
Table 1.4
Cases Valid N Organization Performance* Innovation 100 Percent 100.0% N 0 Missing Percent .0% N 100 Total Percent 100.0%
Table 1.5
Cases Valid N Percent N Missing Percent N Total Percent
Organization Performance* Decision Making
100
100.0%
.0%
100
100.0%
Frequency tables
Table 2.1
Frequency Valid Disagree Neutral Agree Disagree Total 8 21 61 10 100 Percent 8.0 21.0 61.0 10.0 100.0 Valid Percent 8.0 21.0 61.0 10.0 100.0 Cumulative Percent 8.0 29.0 90.0 100.0
Table 2.2
Frequency Valid Disagree Neutral Agree S. Agree Total 12 37 46 5 100
Percent 12.0 37.0 46.0 5.0 100.0
Valid Percent 12.0 37.0 46.0 5.0 100.0
Cumulative Percent 12.0 49.0 95.0 100.0
Table 2.3
Frequency Valid S. Disagree Disagree Neutral Agree S. Agree Total 1 25 22 45 7 100
Percent 1.0 25.0 22.0 45.0 7.0 100.0
Valid Percent 1.0 25.0 22.0 45.0 7.0 100.0
Cumulative Percent 1.0 26.0 48.0 93.0 100.0
Table 2.4
Valid
S. Disagree Disagree Neutral Agree S. Agree Total
Frequency 2 21 33 33 11 100
Percent 2.0 21.0 33.0 33.0 11.0 100.0
Valid Percent 2.0 21.0 33.0 33.0 11.0 100.0
Cumulative Percent 2.0 23.0 56.0 89.0 100.0
Table 2.5
Frequency Valid Disagree Neutral Agree S. Agree Total 11 23 43 23 100
Percent 11.0 23.0 43.0 23.0 100.0
Valid Percent 11.0 23.0 43.0 23.0 100.0
Cumulative Percent 11.0 34.0 77.0 100.0
Appendix C Graphs
Figure 3.1
11.00% 23.00%
Number and relative size of each rank

2.00 3.00 4.00 5.00
23.00%
43.00%
Figure 3.2
7.00%
3.00% 11.00%
Hostility towards the person reporting wrongdoings practices

S. Disagree Disagree Neutral Agree S. Agree
39.00%
40.00%
Figure 3.3
2.00% 17.00%
Technology is upgraded continuously

S. Disagree Disagree 27.00% Neutral Agree S. Agree
13.00% 41.00%
Figure 3.4
12.00%
4.00%
Customers ideas are taken into account

17.00% S. Disagree Disagree Neutral Agree S. Agree
15.00%
52.00%

Appendices Appendix A: Questionnaire

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APPENDICES Appendix A

Section 2: Internal and external whistle blowing

Q3) The Communication pattern is structured as Formal.

Q4) Employees have enough input in deciding work-unit goals.

Q5) Employee participation is encouraged in decision making.

Section 5: Innovation Q1) Adopting innovative solutions/technology improves organization performance.

Q2) Is your organization resistant to change?

Name _________________________ Age: a) 20-30 b) 31-40 c) Above 40 Designation _______________________

Organization Performance* Decision Making

Frequency Valid Disagree Neutral Agree S. Agree Total 12 37 46 5 100

Percent 12.0 37.0 46.0 5.0 100.0

Valid Percent 12.0 37.0 46.0 5.0 100.0

Cumulative Percent 12.0 49.0 95.0 100.0

Frequency Valid S. Disagree Disagree Neutral Agree S. Agree Total 1 25 22 45 7 100

Percent 1.0 25.0 22.0 45.0 7.0 100.0

Valid Percent 1.0 25.0 22.0 45.0 7.0 100.0

Cumulative Percent 1.0 26.0 48.0 93.0 100.0

S. Disagree Disagree Neutral Agree S. Agree Total

Percent 2.0 21.0 33.0 33.0 11.0 100.0

Valid Percent 2.0 21.0 33.0 33.0 11.0 100.0

Cumulative Percent 2.0 23.0 56.0 89.0 100.0

Frequency Valid Disagree Neutral Agree S. Agree Total 11 23 43 23 100

Percent 11.0 23.0 43.0 23.0 100.0

Valid Percent 11.0 23.0 43.0 23.0 100.0

Cumulative Percent 11.0 34.0 77.0 100.0

Number and relative size of each rank

Hostility towards the person reporting wrongdoings practices

Technology is upgraded continuously

Customers ideas are taken into account

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