**Delegates from Singapore companies can now pay as low as 1/3 of the course fees under the Productivity

and Innovation Credit (PIC) Scheme!!** Please refer to terms and conditions below.

Advanced Workforce Planning

Mastering High Results and Methodologies in a World Class Economy through Workforce Planning
Kuala Lumpur, Malaysia 22nd & 23rd April 2013
Successful Results Achieved by Major Organizations after Implementing Dr. Millers HR Strategies and Innovations:
Actions Developed 10 Step Model for Training Evaluation Results Acclaimed by the Chartered Institute of Personnel and Development Recognized and commended by the Investors in People Standard as being a breakthrough in the design and evaluation of training Automated training facility using DAT and computer Set up a significant profit centered training facility specializing in leadership and team building Redesigned the structure of a financial services company and introduced empowered teams Responsible for organizational rightsizing and setting up of empowered teams Dramatically reduced training time by 75% and increased efficiency and skill level by 60% Contributed revenue of over 600,000 to the company Managed to get the company as the First Investor in People Award Managed to save a total of $4,000,000 from the companys budget

Course Facilitator:
Dr. Tony Miller, Adjunct Professor, MBA, CFIPD, FinstAM, CMPM, MRSH, MAPS, FIAM Owner Management Performance Solutions Ltd
Professor Department of Psychology University of Zagreb Collaborating with Department of Psychology London College University Member Fellow of the Institute of Leadership Management Accredited psychologist European Federation of Psychologists American Psychological Society Fellow Chartered Institute of Personnel Management Awards and Honors: Ranked No.1 in the World on Workforce Planning (2012) New HR International Conference Key note speaker (2012) HR International Conference European Investor in People Award; Europes 1st person to obtain this award (1991) Europe Investor in People Saudi Air Defense Ministry Medal for Services to Adult Education, Military award (2011) Saudi Air Defense Ministry
FREE TAkEAWAyS!! The following will be available to take away from the course: Three (3) wall charts including the Performance Dashboard chart Access to few software discussed during the workshop A fully indexed manual which includes all the slides used during the program and worked examples of the new workforce planning formulas

Capitalize on the expert knowledge to gain maximum value on these vital issues:
v GAIN insights about the HR strategic model besides being able to apply the change prediction tool in your work place v DETERMINE the three types of organizational design and the approaches of downsizing and rightsizing work using the new formula for calculating the right size of an organization for contraction and growth v STRATEGIZE succession planning effectively by applying the three approach to succession planning v RECOGNIZE the strategies in producing predictive forecast information and its benefits to the organization v DEMONSTRATE the benefits of workflow management through effective business process mapping v UNDERSTAND the new productivity dash board and by what method data can be projected for future use v MASTER the new formulas that works in todays workforce planning
UNI training courses are thoroughly researched and carefully structured to provide practical and exclusive training applicable to your organisation. Benefits include: Thorough and customised programmes to address current market concerns Illustrations of real life case studies Comprehensive course documentation Strictly limited numbers

Productivity and Innovation Credit (PIC) Scheme

All business in Singapore can enjoy up to 400% tax deduction for external training* provided by UNI Strategic Pte Ltd for up to $ 400,000 for year of assessment 2013. You can enjoy up to 68% of tax savings from attending our trainings which means you only need to pay 1/3 of the course fees Alternatively, businesses can opt for a nontaxable cash payout option of 60% of up to $100,000 for year of assessment 2013 meaning up to a maximum of $60,000 * This includes both trainings in Singapore and overseas * Both local and foreign employees are eligible * Course fees only

Proudly Organised by:

Agenda
Partial list of books written:
New Workforce Planning A-Z (2013) Improving Productivity (2012) New HR (2012) The HR Dashboard (2012) New Advanced Techniques in Interviewing (2012) Downsizing and Rightsizing (2011) Added Value HR (2011) Measuring the Impact of Training and Development on the Bottom Line (P Kearns & T Miller, 2010) Maximizing the Human Resource in an Economic Downturn (2010) Talent Management and Differentiation (2009) Use of Strategic Process Maps (2008) Re-designing HR for Strategic Advantage (2000) RECOGNIZE THE STRUCTURE AND STRATEGy OF HUMAN RESOURCE PLANNING l Ice breaking and defining workshop objectives l Distinguishing the difference between the old and new roles of manpower planning and the importance of applying the new roles of manpower planning instead of the old roles l The meaning of HR strategy and how you are involved in the new strategic process map l Establishing the 10 key strategic inputs for workforce planning INTEGRATE STRATEGIC APPROACHES TO PREDICT ORGANIZATIONAL CHANGE l Identify factors that make change inevitable in the era where changes happens rapidly l Practical Exercise: Predictive tools for organizational change the MILLER model l Case Study: The price of failing to act on changing circumstances l DVD Clip: How the change model works DETERMINE THE ORGANIZATION DESIGN By NUMBERS AND HOW IT SHOULD BE DONE l Industry Examples: The basis of organizational design: Symmetrical, Asymmetrical and People Centric l Group Work & Case Study: Downsizing and knowing the right way of doing it l Practical Exercises: Rightsizing any organization and ways to use the formula to get the right size of any organization, number of people needed in managing growth and contraction l Discussion: Distinguishing whats right for you and your organization Google vs. traditional design MEASURE THE VALUE OF yOUR PEOPLE ARE THEy yOUR MOST VALUABLE RESOUCES OR yOUR BIGGEST COST l Group Exercise: Assessing the cost of the human resource by identifying which formulas to apply when calculating cost or value l Discussion: Knowing the type of people in your organization Talented, average or poor performers and their impact on others l Group Exercise: Measuring the real value of each group type l Group Exercise: In this exercise, you will find to your dismay how much poor performers actually cost the organization

DAY 1 | 22nd April 2013

Workshop Overview:
Delegates attending this unique program will have the opportunity to meet and discuss the latest advances in workforce planning with the acknowledged world leader in this area. New formulas, practical exercises and predictive tools will bring this topic to life and show you how to master the three critical productivity enhancers; Competency, Performance and Reliability. Advanced workforce planning is the new critical area in business management, be excited and learn from methodologies that work reinforced by current case studies from industry leaders.

In-House Training Cost effective In-house courses, tailored specifically to your organisations needs, can be arranged at your preferred location and time. If you would like to discuss further, please contact our In-house division at iht@ unistrategic.com.

PRE-COURSE QUESTIONNAIRE To ensure that you gain maximum value from this course, a detailed questionnaire will be forwarded to you upon registration to establish your exact training needs and issues of concern. Your completed questionnaire will be analysed by the course trainer prior to the event and addressed during the event. You will receive a comprehensive set of course documentation to enable you to digest the subject matter in your own time.

DAY 2 | 23rd April 2013

DISCOVER THE CRITICAL FORMULAS OF MANPOWER PLANNING FOR 2013 l A must know 52 formulas used by manpower planners less than 10 that really work l Discussion: New approach to measure reliability of manpower planning l Exploring some of the software that will work in producing good results l Case Study & DVD Clip: How these new formulas really work THE PRODUCTIVITY DASHBOARD PERFORMANCE MEASUREMENT l Evaluating and forecasting the competencies in the organization How it relates to the overall organization quality l Managing performance through in-depth understanding on the two approaches of effective performance measurement l Reliability v The missing element to secure sustainable productivity and ways to measure it v The software to automate this for managers l Case Study: The real cost of avoidable turnover SUCCESSION PLANNING AND THE ROLE OF WORKFORCE PLANNING l Understanding the role of workforce planning specifically related to succession planning l Methods to improve the effectiveness of succession plans l Three practical ways to improve effective succession planning and achieve organizational continuity GAIN PRACTICAL INSIGHTS ON WAYS TO IMPROVE ORGANIZATIONAL EFFICIENCY l The reason why business process mapping is linked with workforce planning l Practical Exercise: How to do business process mapping l Case Study: How workflow improvements can make a dramatic improvement at little cost l DVD TV Clip: Understand what is business improvement An interview with Dr. Miller 2013 l Discussion: Workshop review to find ways on how we can help you to put these two days into action

Who should attend:

Directors, Vice Presidents, Division Heads, Senior Managers, Managers, Officers and Executives of: P Human Resources P Manpower Planning P Recruitment P Talent Management P Succession Planning

Why you cannot miss this event:

An advanced manpower planning workshop run by a specialist practitioner where techniques will be taught to enable you to vastly improve your long term planning ability. You will also learn ways to master the fundamentals of HR planning to maximize the function of Human Resource department in your company by having a stable and efficient succession and emergency plan. Why want to take the risk of not attending when this workshop will significantly upgrade your skills to the highest international standards. You will also find out which manpower planning formulas actually work out of the 52 where you only need only 10 or less to be effective in your manpower planning. Apart from that, you will find out the types of software that can make you more effective and how it can help with predictive forecasting. The skills taught on this program are invaluable during organizational change or for achieving competitive advantage as this workshop will mostly be based on practical exercises, case studies and discussions. Grab the chance to meet with a world expert and have your entire course available in a truly definitive indexed manual. You need not even have to take any notes.

Program Schedule
(Day 1 & Day 2) 08:30 09:00 10:40 - 11:00 12:45 14:00 17:00 Registration Morning Session Begins Refreshments & Networking Break Luncheon Afternoon Session begins Course Ends

15:30 - 15:50 Refreshments & Networking Break

AbOut yOur COurse FACilitAtOr

Dr. Tony Miller is the owner of Management Performance Solutions Ltd. He has spent most of his international career in business consulting, training and development, working in public and private sectors. His first degree was in engineering then after going through change of careers, he took a second-degree Masters and Doctorate in Industrial Psychology. His experience as an International management performance consultant has enabled him to work at strategic level with government, national committees, financial regulators, on EU projects and with blue chip companies worldwide. He has appeared on television and in a number of documentaries, and directed the EU video Model for European Business Success. He was the author of numerous published articles in professional journals and joint author of a number of professional psychology reports on achieving productivity improvements in organizations. He featured regularly in Croners publications as expert opinion specializing in improving performance through people. In the last few years Dr. Miller has had eight management books published, two of which were written in Mandarin Chinese for the Asian market. His latest book New Workforce Planning for AZ 2013 is already a big success with great reviews. His work on improving organizational performance has been well documented in the professional press, including the Times Newspaper. Well-traveled, he has worked in most EU countries, Pakistan, India, Australia, Hong Kong, Kuala Lumpur, Vietnam, Thailand, China, Philippines and in a range of companies in the Middle East (since 1996). Dr. Miller has also worked in America where he lived for two years and acted as a specialist consultant for a number of successful corporations most of which are household names and one, a Smithsonian award winner. Dr. Miller has been a thought by many of his clients to be a person of leading edge and practical which is a rare combination. His ability to continually create outstanding performance through people has resulted in winning a number of European awards, including being the first to obtain the European Investor in People Award. Partial list of companies that have benefitted from Dr. Millers expertise: P Shell P Syria Oil P Northern Oil & Gas P Al-Furat Petroleum Company P China Light and Power P Standard Chartered P MARSH P Bank of England P Barclays P TS Bank P Kuwait Finance House P Kuwait Commercial Bank P Qatar Commercial Bank P Vietnam Bank P Frizzell Financial Services P Vanguard Financial USA P Prudential P BT P Omantel P Bahrain Telecommunication Company P GlaxoSmithKline P Johnson & Johnson P Bausch and Lomb P Boots P BMW P Apple China P Nike P Adidas P Coca Cola P Levis P Mercedes-Benz

Testimonials:

Dr. Millers strategic map is so easy to understand and use now we will use it throughout the company.
~Head of Strategic Planning

His ideas on strategy and getting ROI are right, even the most learned in the conference had the grace to agree.
~Professor

Everywhere he went the English Consultant brought discipline, structure and great improvement that improved the bottom line.
~ Vice President

I have had the pleasure of perusing this book, it is without doubt one of the best books Ive read on the subject, simple to understand, and a must for those in the field of HR and workforce planning.
~ New Workforce Planning - from A - Z (Amazon Books)