Beth Kubicki

Omaha, NE 68132 913-271-0490 bethkubicki@gmail.com

Summary

Record sales levels and guest satisfaction scores are achieved by adhering to the core mission and actively listening to guests, clients and staff. I have developed effective relationship building strategies leading to reduced turnover, cost control, and client retention. Executive Housekeeper, John Q Hammons Hotels May 2011 March 2013 Radisson Quad City Plaza, Davenport, IA Led diverse team of 25-30, with annual budget of $465,000 221 rooms, 7,800 square feet meeting space, pool & fitness center Cleanliness scores increased markedly year over year Cleanliness and staff responsiveness contributed to high STR rankings Turnover decreased 25%; absences and tardies dropped dramatically Executive Housekeeper, Clarion Hotel & Conference Center Davenport, IA October 2010 May 2011 Managed team of 25, with annual budget of $350,000 288 rooms, 32,000 square feet meeting space, fun center and pool Boosted guest satisfaction with cleanliness to highest level on record Surpassed prior year's inspection score by 20% Received traveling manager trophy from peers Received 10% increase in salary based on performance Office Manager 2008 - 2010 Hand-I-Maids, Inc., Richmond, VA Increased revenue from long-term clients through targeted offerings 90% employee retention Selected as best cleaning company in city by "Top Notch Richmond" Promoted from Associate to Senior Associate to Manager Director of Sales 2007 - 2008 Painted Hills Golf Course, Kansas City, KS Achieved record sales each year, reaching annual booking goal by Fall Prepared, negotiated and executed contracts Grew SMERF business 50% by targeting area churches and schools Number one of over 80 golf courses for several months in percent of revenue goal Promoted from Event Sales Coordinator to Director Group Sales Manager 2005 - 2007 The Woodlands Racing Facility, Kansas City, KS President 1996 - 2005 Kleerview Farms, Inc. (Organic Foods), Kansas City, KS Manager, Corporate Strategy 1990 - 1996 Sprint Corporation, Overland Park, KS Senior Consultant, Hotels, Finance, Banking, Real Estate 1984 - 1990 PricewaterhouseCoopers, Laventhol & Horwath - Kansas City, MO Market analyses for new and existing hotels and ownership Site analyses for banks, hotels, including extended stay hotels

Experience

Education

Rockhurst University, Kansas City, MO MBA, Finance & Marketing Denver University, Denver, CO BSBA, Hotel, Restaurant & Tourism Management Proficient in Microsoft Office, Kronos Timekeeper, Opera PMS