Case Write up Harley Davidson Motor Company: Enterprise Software Selection. Submitted by: K.

. Sasi Kumar, Id: 20120054 Brief summary: This case gives an insight about how Harley Davidson Motor Company chooses its software requirements and suppliers in implementing Enterprise wide procurement and supplier Management System. The Organisational Structure consisted of three interlocking circles: Create Demand Circle (CDC), Produce Product Groups (PPG), and Provide Support (PSC) and each circle have an Information Technology Circle (ITC). Garry Berryman, joined Purchase Organization which is the part of PPG group. He emphasised improvement in the supplier relationships because about 55-60 % of motor cycles value are from purchased parts. Under his leadership, a corporate wide Supply Management Strategy (SMS) was developed, aimed to ensure that right product, at the right time, with the best quality for the lowest possible costs is delivered. The idea for implementing SMS was shifting organization focus from a Short-term to longterm on supplier relationships. They developed a project called Supplier Information Link (SiLK) through which they estimated that purchasing cost can be reduced by $34 million over five years and other benefits like reduced complexity through uniform procuremement process across all sites, data consolidation for decision making, elimination of duplicate entry etc. The initial step was forming a Project team with part time members from each procurement organizations. Soon the team conducted Mapping as is process to map the existing system of processes. The team was able to identify many commonalities across sites through this exercise. The team conducted a stakeholder Survey and found that about 85% of time is spent on non-strategic activities such as reviewing inventory, expediting, and data entry as against a goal of SMS having personnel spend at least 70% of their time on supplier management activities. After mapping as-is and stake holder survey, the team defined to be process in to requirements for new purchasing information systems. They developed functional specifications or request for Quote (RFQ) and then the team began supplier selection process. RFQ for new systems to support SMS was given to the potential suppliers and called for proposals and presentations. They narrow down the supplier by limiting able to meet the requirement by not less than 90% and final three suppliers were shortlisted. Each supplier was compared both quantitatively and qualitatively. Conclusion: They were right in linking software selection process to the overall supplier management strategy. It helped them in finding a system that suits functionally and able to address change management issues with future in consideration. Definitely, the steps adopted in selecting the suppliers paid them with consolidated information for decision making. Quantitative parameters and qualitative parameters were assessed and compared for each supplier to come to a decision. If, I were a team member I would choose supplier 1 as he is functionally acceptable and for their system flexibility.