SAP Tree SAP Implementation Components

Enterprise Structure SD

Defining and assigning with respect

to FICO and other ECC components

Organisational Management CRM

Creating Organisation structure,
Defining and assigning positions
and Holders, Teritory Management,

Service Materials/Product Master CRM

Creating Product Master,

Configuring with attributes, Hirarchy
and categories, Product catalog

PRICING FOR THE PRODUCT CRM DONE BY SD TEAM

Business Partners SD/CRM

Creating Business Partners, Roles,

Partner Determination

Resource Planning Tool CRM

Marketing Activities CRM

Marketing Planner, Campaigns,

Segmentation

Customer Interaction Center CRM

Winclient

Activity Management CRM

Sales Call, Phone Call, Visit, Follow

up Transactions setting up with
priorities, Objectives and Goal. Task

Opportunity Management CRM

Configuring Opportunity,
Quessionaire. Most suitable for
Implementation orders

Leads CRM
Lead generation, Source, Lead
Qualification, Lead management,
Questionnaire

Pricing procedure CRM

Configuring Price, Discounts,

Special offers, Scales, BY SD TEAM

CREDIT MANAGEMENT IN CRM BY SD TEAM

Taxes SD/ FICO

Configuring Service Tax
components, Surcharge etc

Sales order CRM

Flow from Activity
Management,Configuring Sales
Order,

CRM- ECC Integration CRM/BASIS

Billing CRM

Configuring billing w/o Delivery, BY SD TEAM

SD-FI CO Integration SD

Revenue Account Determination

Service Confirmation CRM

Reports SD TEAM ON CRM

Activity Reports CRM/ABAP

Lead Status Reports CRM/ABAP

Executive Followup reports CRM/ABAP

Sales Reports CRM/ABAP

WITH SD
Implementation Components

GAP ANALYSIS

Sales Organisation, Distribution

Channel, Divisions, Sales Offices
and Sales Groups NO GAP

Creating Service Organisation,

Organisation Data Determination NO GAP

Configuration and user Demo

NO GAP

ADD NEW FIELD FOR DISCOUNT ,

Cross Application Component, INSTALLMENT, ELIGIBLE FOR
Creating New Roles, REFUND

Configuration

Planner, Calender, Campaigns

Deals user demo, Email
Campaign Configuration NO GAP

Front office/Screen configuration,

Telephone line Configuration,
User demo, HTML Configuration NEED INFORMATION

IMG Configuration of Tranactions

and User demo
IMG Configuration of
Opportunities and Sales
Methodology and User demo

IMG Configuration of Tranactions

and User demo QUESTIONAIRE TO BE PREPARED

Creating Condition tables, types

Access Sequence, Pricing NEED TO HAVE MORE
procedure, assigning INFORMATION FROM CLIENT SIDE

DEFINING AND CONFIGURING NOT REQUIRED

Configuring Taxes on products

and customers

IMG Configuration of Tranactions FIELD FOR AUTHORISATION CHECK

and User demo FOR DISCOUNT AND INSTALLMENT

Middleware settings

GAPS FOR NEW AREAS LIKE

IMG Configuration of Billing
Types, Billing plan
CREATING PENALTY, REVERSING
PENALTY, REFUND REQUEST AND
AUTHORISATION, REFERRAL
PAYMENTS, OUTPUT OF BILLING
DOCUMENT,( CREATING LOGO)
INVOICE MODEL AND SIZE

Revenue Account Determination

configuration

NEED INFORMATION ON FORMATS

Default reports or Customisation

based on requirements
REPORTS BASED ON SALES
OFFICE AND SALES GROUP GAP ARISES NEED TO WORK WITH
AND ALSO W.R.T SALES ORG ABAP