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Operational Issues & Problems

The business virus that infects corporate bodies by N.Balajhi

Operational issues and problems waste a company's executive

time and resources. They render a business less profitable. They
are like Frankenstein's monster. They return back to haunt you if
the root cause is not eliminated. Knee jerk reactions & attempts at
quick fixes make them more formidable. They become part of an
organisation’s working culture if left unattended

Dimensions of OIPs
The magnitude and extent of damage
that an operational issue / problem can
cause to a company’s growth and
profitability depends on its age, criticality
and prevalence. The extent of damage
increases with the increase in quantum
and variety of OIPs.

Forces that power OIPs

The wheel of OIPs is powered by the forces of mis-management,
lacking systems, poor people and poor information infrastructure
(see the table below). Often they work in combination to destroy
the very fibre of an business organisation’s working culture. To
cleanse the environment of OIPs all of these forces have to be
dealt with firmly and decisively. The table given below captures the
negative elements that propel each force.

Mis-management Lack of monitoring & professionalism, tolerating non-performance,

knee jerk reactions
Poor systems Outmoded & rigid systems, gaps & loopholes, absence of systems
and redundancy
Poor people Non-alignment of interests, partisan views, lack of commitment and
sheer incompetence
Poor info. infrastr. Issues of information inadequacy, reliability, timing and sharing

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ConsultPro - Your partner in eliminating OIPs

If as a decision maker, some or any of the questions or issues given in the table below
bother you then that is an indication that your organisation is infested and hindered by one
or more operational issues / problems. We at ConsultPro help you to root out OIPs and
facilitate busienss growth.

Questions and Issues that may bother you

´ Difficulty in getting work done
´ Products / services profitability?
´ Inter departmental coordination?

´ Reports are mere data clutters

´ Elusive performance targets
´ Hazy picture of accountability

´ Uncontrollable / high overheads

´ Duplication of work and effort
´ Delayed followup / response

OIPs can penetrate into every domain and function. ConsultPro specialises in helping client
organisations to identify and remove OIPs in following processes and systems.
F Procurement
F Inventory management
F Waste management
F Sales and marketing
F Receivables management
F General administration
F Finance and accounts
F Plant maintenance
F Planning and Scheduling

For more information on OIPs and ways to eliminate them contact

N.Balajhi
ConsultPro
Office - 91 - 0422 - 4206239
Resi - 91 - 0422 - 2447198
Email - consultpro@gmail.com

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