First flight First Flight Couriers came into being on Monday, 17th November 1986.

It all began with thesetting up of three offices at Kolkata, Mumbai and Delhi.The overwhelming response from customers was not just a dream come true, but the fruits of anearly realization and recognition of the tremendous potential that the Indian subcontinent offeredin terms of market size.It was the foresight and dynamism of the Founder Chairman and Managing Director, O. P. Saboowhich created a spring board for the organization to catapult into what it is today IndiasLargest Domestic Courier Company. 930 First Flight Offices across India 2208 Authorized Collection Centers 452 Franchisee Locations Serving over 5000 Pin code Destinations across India Dedicated Workforce of over 10000 plus employees Strategically located 8 own International Offices Serving over 220 countries globally. The fast paced growth and widening network is the outcome of four basic beliefs: Speed Safety Reliability Economy As a natural corollary to its growth endeavor, First Flight is in the process of setting up a largescale integrated Logistics Division to offer an entire gamut of Warehousing, InventoryManagement, Supply Chain Services and Distribution Channels, thereby providing total end-to-end solutions to customers.In keeping with times, First Flight continues to invest substantial effort in building a State-of-the-Art Super Information Technology highway.First Flights commitment to corporate excellence and its yearning for making it a commonhousehold name opens floodgates of opportunities and challenges and to meet it head on, shall bethe corner stone of its philosophy. First Flight Couriers Ltd: we handled the end to end situation for all customers:

Serving over 5000 Pin code Destinations across India Dedicated Workforce of over 10000 plus employee sStrategically located 8 own International Offices Serving over 220 countries globally The fast paced growth andwidening network is the outcome of four basic beliefs: Speed Safety Reliability Economy As a natural corollary to itsgrowth endeavor, First Flight is in the process of setting up a large scale integrated Logistics Division to offer anentire gamut of Warehousing, Inventory Management, Supply Chain Services and Distribution Channels, therebyproviding total end-to-end solutions to customers. COMPANY OVERVIEW First Flight Couriers Limited provides courier and logistic services. The company offers domestic and internationalcourier services; warehousing, inventory management, supply chain, and distribution channel services; and pickuprequest, email tracking, and line haul services. First Flight Couriers Limited was founded in 1986 and is based inMumbai, India with additional offices in Kolkata, Mumbai, and Delhi. Domestic Service: 1.Range of product Letter of Credit Management : A unique product exclusively designed for the banking sector.All leading Nationalized and International banks patronize us for their value additions and wefacilitate the total transaction. COD Facility : We offer the facility of collection of payment for the goods on delivery. To-Pay Charges Collect Facility : We offer the services on agreement to collect the courier charges from the consignee. Privilege Card : A concept similar to the Debit Card. a one time prepaid cash discountscheme offered to walk in clients. Emotional Bond : A novel concept that helps to maintain and strengthen your personaland / or businessrelationships.We deliver bouquets and greeting cards, cakes and sweetsalong with your emotions, on your behalf. 2. Customized Services Centralized or decentralized billing facility as per the direction of the client Round-the-clock delivery

on requestResidential deliveries on Sunday on requestInstantaneous electronic confirmation of delivery through websiteInnovative, thoughtful and customized courier service to reach out to your near-and-dear ones through 'Emotional Bond'

Total Custodianship of shipments through express transportation by own aircraft. 3.Value Added Services Proof of Delivery (POD) : We are pioneers in this service. We provide 100 per cent Electronic/ Internet based Proof of Delivery. We also make available hard copy of POD on request. Customs Clearance : First Flight offers a range of import and export clearance services. Reverse Pick Up Facility : A unique scheme to facilitate pick of shipment on request. Scope of Services The focus of the company is to cater to the needs of all sorts of customers. The scope is asfollows :

Express Dox Non Dox Domestic Express Mode (Documents and Non-documents) : A guaranteed and prioritizedupliftment through our own aircraft and /or by the fastest and first available commercial airlineand surface mode. Wherever air routes apply, a Courier accompanies your load to destinationand ensures immediate retrieval from the Airport and delivery effected in the least possibletime.Tariff W.E.F 1st July 2008

Zone / SectorTariff (in Rs)100 gm250 gm500 gmAddl. 250 gm and partthereof Intra City20.0025.0030.00 8.00Within Region*30.0040.0045.0012.00Rest of India65.0075.0090.0025.00 North East80.0090.00110. 0030.00* Details of Regions:

1) Region 1 - South: T.N., Kerala, A.P. & Karnataka2) Region 2 - West: Maharashtra, Gujarat, Goa, Indore (only).3) Region 3 - North: Delhi, U.P. (East & West), Punjab, Haryana, J&K, Rajasthan, and M.P.4) Region 4 - East: West Bengal & J. O. B.5) Region 5 - North East: Assam & all of the North East.Fuel Surcharge 20% mandatory (raise linked to barrel prices) Service Tax Extra as Applicable Non-Documents / Parcels Surcharge Rs. 10/- extra per Consignment noteSatellite stations Rs. 20/- extra Special Service Charges: COD Service Charges (Value of the goodsto be collected from consignee)- Rs. 150/- or 0.5% of the declared valuewhichever is higher. (Excluding D.D. Charges).To-Pay Service Charges (Charges to becollected from consignee)- Rs. 100/Automatic Risk Coverage: For documents and parcels, the actual loss or Rs. 5,000/- and Rs. 10,000/ respectively,whichever is less.

Automatic Risk Coverage Surcharge: For all non-documents (parcel)of value Rs. 10,001/- to Rs. 20,000/- Rs. 5/-For every multiple of Rs. 10,000/- or part thereof Rs. 5/-Consignor shall not be entitled for a claim, if he holds a marine policy.Value limit of acceptance is Rs. 1,00,000/Volumetric Weight: Dead/Dry weight or Volumetric weight whichever is HIGHER should be taken whilecalculating the rates. Formula for arriving at Volumetric Weight.:

International: First Flight brings the same quality of service and value enjoyed by our domestic customers tointernational shipments. Along with on-time deliveries, we also give extra importance to thesafety of your products. Therefore our customers can be relieved of all worries while dealing with us.

For all non-documents (parcels) of valueRs. 5,001/- to Rs. 10,001/- : Rs. 10/For every additional Rs.10,000/- value or part thereof : Rs. 10/ Non-document (parcel)valued over Rs. 25,000 for gift item and Rs 50,000 for samples is not acceptable. Paper work for Non-documents/heavy shipments:

All Non-documents / Heavy Shipments must be accompanied by Invoice / Declaration, whichshould be typewritten on Company letter head and should be in one original and 7 copies dulycompleted with company seal and authorized signature. Volumetric Weight: Dead/Dry weight or Volumetric weight whichever is HIGHER should be taken while calculatingthe rates. Formula for arriving at Volumetric Weight: