Syllabus CJA/304 Version 3

Syllabus
College of Criminal Justice and Security CJA/304 Version 3 Interpersonal Communication
Copyright 2012, 2010, 2009 by University of Phoenix. All rights reserved.

Course Description This course prepares the student to communicate effectively in both written and verbal forms. The course covers best practices in investigative reporting, written reports and memos, and interpersonal verbal communication within criminal justice settings, including interactions with victims, suspects, incarcerated persons, government officials, staff, and civilians. Policies Faculty and students will be held responsible for understanding and adhering to all policies contained within the following two documents: University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum.

University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Miller. L. S., & Whitehead, J. T. (2011). Report writing for criminal justice professionals (4th ed.). Burlington, MA: Anderson Publishing. Wallace, H., & Roberson, C. (2009). Written and interpersonal communication: Methods for law enforcement (4th ed.). Upper Saddle River, NJ: Pearson Prentice Hall. All electronic materials are available on the student website.

Week One: The Communication Process

Details
Objectives 1.1 Describe the process and components of communication. 1.2 Describe the flow of communication in criminal justice organizations. 1.3 Identify how to overcome barriers to effective communication. 1.4 Explain the role of types of listening in oral communication. 1.5 Describe the components of verbal and nonverbal communication in criminal justice settings. Read this weeks Read Me First. Read Ch. 24 of Written and Interpersonal Communication. Read this weeks Electronic Reserve Readings. Please post your Biography in the Chat-Room to check into class. Participate in class discussion. Please review the handout Guidance On My Grading Process.

Due

Points

Readings Biography Participation

Wed Tue-Mon

0 2

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Discussion Questions

Respond to weekly discussion questions. Discussion Questions are located at the end of my weekly lectures located in the course materials forum. Discussion Questions require discussion answers. Responding with a basic book answer will not earn you full credit for the assignment and is equivalent to answering a quiz question. Hence the name Discussion Question - I expect you to not only answer the question, but discuss it! I also require mention of a real world experience and/or current event and responses should be between 200 and 500 words. Paraphrase! Do not copy and paste material that is word for word from other sources which consist of more than 50% of your answer. Doing so may result in a plagiarism charge. See the DQ Example in the Course-Materials Forum for assistance.

Fri

Nongraded Activities and Preparation Report Writing Sample Individual Barriers to Effective Communication Paper Certificate of Originality

Read the Sample Burglary Report in Appendix A of Report Writing for Criminal Justice Professionals to familiarize yourself with a standard burglary report. Write a 1,050- to 1,750-word paper in which you describe the following: The process of verbal and nonverbal communication and the associated components of each Differences between listening and hearing in communication The formal and informal channels of communication in criminal justice organizations Different barriers to effective communication in criminal justice organizations Strategies that may be implemented to overcome communication barriers in criminal justice organizations Format your paper consistent with UOP APA guidelines. Research should include at least two resources from the Electronic Reserve Readings, UOP Library, Google Scholar, eBook Collection, or course reading assignments. See the Individual Assignment Example in the Course-Materials Forum for assistance. Each online week, you will conclude the weeks activities by summarizing what you have learned during the week. You do not need to simply repeat everything that has been discussed. What I'm most interested in is what you learned about yourself and your role during the course of the week. The Weekly Summary is a graded activity. Instead of posting specific questions to determine your progress and substantive knowledge gained, you get to tell the instructor and the class what you have learned. Tell me about what you learned from the messages and weekly reading assignment(s). Please address the content of the course and your reaction to it in your weekly summary. Do not simply discuss your schedule, whether the server was up or down, and other process related items. For full credit, the length of your weekly summary

Mon

Mon

10

Individual Weekly Summary Lessons Learned

Mon

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should be between 200 and 500 words as well as identify (by page number or chapter) material from at least one of that weeks required rEsource reading assignments. See the Lessons Learned Example in the Course-Materials Forum for assistance. Total Points

Weekly Score

20

Week Two: Verbal and Nonverbal Communication

Details
Objectives 2.1 Identify the guidelines for effective speaking. 2.2 Identify the guidelines for effective presentations. 2.3 Apply effective writing principles to various types of criminal justice communication. 2.4 Identify the parameters of persuasive writing. 2.5 Identify the guidelines for fact-based report writing. Read this weeks Read Me First. Read Ch. 14 of Report Writing for Criminal Justice Professionals. Review Ch. 58 of Written and Interpersonal Communication. Read this weeks Electronic Reserve Readings. Participate in class discussion. Respond to weekly discussion questions. See W1 Instructions. Create the Learning Team Charter. Assign one member of your learning team to post the Learning Team Charter in learning team thread posted by the facilitator. Read the Sample Narcotics Follow-Up Report in Appendix A of Report Writing for Criminal Justice Professionals to better understand an advanced report. Read the instructions in the University of Phoenix Material: Effective Communication in Criminal Justice Settings on the student website and select one option to complete for your assignment. The delivery options for this assignment include the following: Option 1: Criminal Justice Training Job Aid Option 2: Microsoft PowerPoint Presentation Option 3: Paper

Due

Points

Readings

Participation Discussion Questions Learning Team Charter Nongraded Activities and Preparation Narcotics Report Individual Effective Communication in Criminal Justice Settings Certificate of Originality

Tue-Mon Thr Thr Mon

2 5 0 0

Mon

10

Option 1: There are many different types of training aids http://hr.toolbox.com/wiki/index.php/Job_Aids_and_Training. This option does not have to be formatted in a standard research paper format; however you are required to cite and reference in APA format. The Training Aid should consist of at least 700 words and include at least two resources from the Electronic Reserve Readings, UOP Library, Google Scholar, eBook Collection, or course reading assignments. Option 2: Each notes section should contain at least a paragraph (5

Syllabus CJA/304 Version 3

7 Sentences) defining the slide to include a source citation. Be sure to cite all photographs, graphics, diagrams, etc. that are not of your own design. Research should include at least two resources from the Electronic Reserve Readings, UOP Library, Google Scholar, eBook Collection, or course reading assignments. Option 3: Standard research paper format. Paper should be at least 700 words and research should include at least two resources from the Electronic Reserve Readings, UOP Library, Google Scholar, eBook Collection, or course reading assignments. Start discussing your Week 3 Learning Team Assignment. Select a case that your team would be interested in investigating as a CSI Team! Do NOT procrastinate as this assignment takes some research and communication between CSI agents! Agents who are not interactive this week will automatically receive a 10% deduction in their Week 3 score. Begin working on the research for the Week 3 Learning Team Assignment. Each team member will research and publish to the team at least two resources (in the correct APA reference format) where information can be found for the Week 3 Learning Team Assignment. One of the two resources from each student must be from the Electronic Reserve Readings, UOP Library, Google Scholar, eBook Collection, or course reading assignments. All the resources must be different. A member of the team will submit to the facilitator a list of team members (including team members who did not participate) and references (references should be in proper APA format) by the end of this online week, to the thread created by the facilitator in your learning team forum. There is an example template posted in the course-materials forum. Team members who do not participate and/or follow the above instructions will automatically have a 10% grade deduction for the team assignment. The team is NOT required to use the resources in the Team Assignment. See W1 Instructions. Total Points

Learning Team

Mon

Learning Team Research

Mon

Individual Weekly Summary Lessons Learned Weekly Score

Mon

3 20

Week Three: Interviewing and Interrogation

Details
Objectives 3.1 Differentiate between interviews and interrogations. 3.2 Identify effective techniques for interviewing. 3.3 Describe the legal requirements necessary to acquire admissible statements.

Due

Points

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Readings Participation Discussion Questions Nongraded Activities and Preparation Interview and Interrogation Individual Learning Checkpoint Quiz Learning Team Acquiring Admissible Statements Worksheet Police Report Learning Team Peer Evaluation Certificate of Originality

Read this weeks Read Me First. Read Ch. 911 of Written and Interpersonal Communication. Read this weeks Electronic Reserve Readings. Participate in class discussion. Respond to weekly discussion questions. See W1 Instructions. View the Interrogation video on the student website.

Tue-Mon Thr Mon

2 5 0

Complete the quiz provided by your instructor. Post answers in your Individual Forum. Participation Credit.

Mon

There are three (3) team projects for this week. (1) Acquiring Admissible Statements Worksheet; (2) APA Research Paper; (3) Police Report. One member of the team should post all three to the assignments link once all three are completed. As a Team: Complete the Acquiring Admissible Statements Worksheet located on the student website. Submit the completed worksheet as an attachment to your instructor for review. You are the CSI Team. Team Leader should identify to the facilitator which case you wish to investigate and write about. If all the information is not there, be creative make something up! Do NOT investigate or write your report on Minnesota v. Riff! Resource: Minnesota v. Riff court case documents, or a similar court cases documents that you and your teammates have access to. This case must be as complex as Minnesota v. Riff and must be approved by your instructor. Search the Internet for the Minnesota v. Riff court case or a similar court case. You may do a general Internet search, or you may search specific sites such as the United States Supreme Court, located at http://www.supremecourtus.gov Identify, discuss, and write a 700 to 1,000 word section on the various types of written or oral communication presented in the case and the guidelines for each type of communication. Consider the prosecution, defense, witnesses, and the judge. Be sure to follow the standard APA format. You may add the arrest-and-incident report after the references as one submission or post as a separate attachment. Format your paper consistent with APA guidelines. Research should include at least two resources from the Electronic Reserve Readings, UOP Library, Google Scholar, eBook Collection, or

Mon

10

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course reading assignments. Write an arrest-and-incident police report using the specified guidelines and parameters for report writing as outlined in the assigned readings. You may use templates from online police departments. The report should be based off of the case, news, and/or court reports from the selected court case. Assume the role of the investigating officer. The report must be factual, accurate, objective, and complete. Ensure the police report is as long as necessary, concise, clear, and mechanically correct. The police report should be in a police report format instead of a research paper format. Learning Team Peer Evaluation: Be sure to rate all members of the team including yourself. There is a Learning Team Peer Evaluation Example in the Course Materials forum. Post the evaluation in your learning team forum as an attachment. See W1 Instructions. Total Points

Individual Weekly Summary Lessons Learned Weekly Score

Mon

3 20

Week Four: Technological Communication

Details
Objectives 4.1 Explain how technology has affected communication within the different areas of the criminal justice system. 4.2 Describe ways to use new technological communication methods within criminal justice settings. 4.3 Compare purposes of specialized databases in criminal justice. Read this weeks Read Me First. Read Ch. 13 of Written and Interpersonal Communication. Read this weeks Electronic Reserve Readings. Participate in class discussion. Respond to weekly discussion questions. See W1 Instructions. Resource: Ch. 13 of Report Writing for Criminal Justice Professionals Search the Internet for your local Records Division website. If you have trouble finding it, you may find another Records Division website. Review the Records Divisions practices for how it handles police reports. Create a 350- to 700-word assessment of a law enforcement Records Division.

Due

Points

Readings Participation Discussion Questions Nongraded Activities and Preparation Records Division Assessment Learning Checkpoint

Tue-Mon Thr Mon

2 5 0

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Include the following in your assessment: Are the divisions methods effective for safe police reporting? Explain your answer. Are the methods ineffective for safe police reporting? Explain your answer. How is technology integrated into the divisions communication practices? Explain your answer. Post answers in the Week Four Discussion Thread. Participation Credit. Prepare a 1,050- to 1,750-word paper that explains how technology has affected the communication capabilities of specialized databases in the criminal justice system. Include the following in your paper: A comparison of at least two types of specialized databases, such as the following: o o o o o Mobile data terminals AFIS Live scan Facial recognition Iris scan

Individual Technology and Communication Paper Certificate of Originality

Mon

10

Overall positive effect due to new technologies Overall negative effect due to new technologies A discussion about which new specialized technologies you might want to use and why Format your paper consistent with UOP APA guidelines. Research should include at least two resources from the Electronic Reserve Readings, UOP Library, Google Scholar, eBook Collection, or course reading assignments. Begin working on the Technical Communication Methods and Practices Paper and Presentation due in Week Five. Each team member will research and publish to the team at least two resources (in the correct APA reference format) where information can be found for the Week 5 Learning Team Assignment. One of the two resources from each student must be from the Electronic Reserve Readings, UOP Library, Google Scholar, eBook Collection, or course reading assignments. All the resources must be different. A member of the team will submit to the facilitator a list of team members (including team members who did not participate) and references (references should be in proper APA format) by the end of this online week, to the thread created by the facilitator in your learning team forum.

Learning Team Research

Syllabus CJA/304 Version 3

There is an example template posted in the course-materials forum. Team members who do not participate and/or follow the above instructions will automatically have a 10% grade deduction for the team assignment. The team is NOT required to use the resources in the Team Assignment. See W1 Instructions. Total Points

Individual Weekly Summary Lessons Learned Weekly Score

Mon

3 20

Week Five: Communication With Diverse Groups and Special Situations

Details
Objectives 5.1 Determine effective methods of communication for diverse groups. 5.2 Analyze the impact of the Americans with Disabilities Act on communication within the criminal justice system. 5.3 Identify techniques for addressing the challenge of language barriers. 5.4 Analyze communication dynamics occurring within incidents, emergencies, and conflict situations. Read this weeks Read Me First. Read Ch. 12 of Written and Interpersonal Communication. Review Ch. 5 & 6 of Written and Interpersonal Communication. Read this weeks Electronic Reserve Readings. Participate in class discussion. Respond to weekly discussion questions. See W1 Instructions.. Write a 1,050- to 1,400-word paper, based on the assigned readings and additional resources, describing the process an officer should follow when communicating with another officer, the department, or the dispatch center before or after an incident. Address the following in your paper: Identify the technological tools that might be used in the communication process. How might current technology be used to communicate more effectively within the various areas of the criminal justice system? What future technologies, not currently in existence, do you foresee being used to further communication, particularly in interview and interrogation situations? Create a 7- to 12-slide Microsoft PowerPoint presentation to accompany your paper. Format your paper consistent with UOP APA guidelines. Research

Due

Points

Readings

Participation Discussion Questions Learning Team Technical Communication Methods and Practices Paper and Presentation Learning Team Peer Evaluation Certificate of Originality

Tue-Mon Thr Mon

2 5 10

Syllabus CJA/304 Version 3

should include at least two resources from the Electronic Reserve Readings, UOP Library, Google Scholar, eBook Collection, or course reading assignments. Learning Team Peer Evaluation: Be sure to rate all members of the team including yourself. Post the evaluation in your learning team forum as an attachment. See W1 Instructions. Total Points

Individual Weekly Summary Lessons Learned Weekly Score Total Score Copyright

Mon

3 20 100

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