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You
Are
Here:
How
Mass
Transit
Agencies
Benefit
from
Data
Visualization
Tools
When
you
look
at
a
map,
youre
looking
at
a
data
visualization
tool,
a
tool
that
tells
you
where
you
are
and
where
you
might
go.
If
mobility
is
integraliii
to
urban
life,
it
follows
that
agility,
or
the
ability
to
see
a
visual
representation
of
every
point
of
entry
or
exit
for
a
mass
transit
system,
ground
conditions
along
each
route,
and
real-time
demand
fluctuations,
so
that
you
can
anticipate
and
rapidly
disseminate
suitable alternatives in the event of any disruption to service, is a prerequisite for mass transit operators wishing to win urban riders away from their cars. Enter the subway (or underground) route map and timetable; a way to communicate to riders at any point along a route where a bus or metro would stop and when. Considered the father of all subway maps, an elegantly timeless form of data visualization was created by London-based electrical draughtsman Harry Beckiv in 1933. Becks underground map was based on the circuit diagrams he drew, and took certain geographic liberties in the interest of visual simplicity. Despite a degree of geographic oversimplification, the maps vivid clarity and ease of comprehension was a smash success in London and made the map a template for transport maps the world over. This imaginative design, revolutionary at the time, survives today (with some modifications and additions).
The
city
determined
it
needed
to
migrate
the
route
data
to
a
more
agile
system,
one
which
could
update
bus
stop
locations
and
attributes
using
recent
aerial
ortho-photography
and
then
combine
the
routes
(many
of
which
overlap)
onto
one
system-wide
map.
The
solution
decided
upon
was
a
dashboard
software
application
(Maplex)
that
could
automatically
place
and
resize
stop
labels
on
the
fly.
These
new
maps
were
very
well
received
by
the
public
with
a
striking
byproduct
being
their
incorporation
into
the
refugee
assimilation
efforts
of
the
local
World
Relief
Office
(WRO).
The
WRO
High
Point
Refugee
Care
Program
helps
ease
refugees'
transition
into
the
community
by
using
the
transit
system
to
meet
their
daily
needs.
Department
of
Transportation
staff
trained
World
Relief
Office
staff
in
how
to
adapt
the
High
Point
mapping
system
to
a
specific
users
home
and
desired
travel
endpoints
(e.g.,
doctors
offices,
stores,
etc.),
enabling
WRO
staff
to
show
refugees
how
to
adapt
it
to
their
specific
needs,
creating
in
essence
a
virtual
copilot
for
them.
In
the
process,
High
Points
mapping
system
has
become
an
indispensable
tool
for
helping
refugees
adapt
to
their
new
environment
and
gain
a
greater
degree
of
mobility.vii
Data
Visualization
Tools
Support
the
Future
of
Mass
Transit
The
automobile
continues
to
dominate
urban
transportation,
having
captured
more
than
95%
of
the
market
by
1983viii.
As
the
environmental
impact
of
widespread
car
culture
has
come
to
the
fore
of
public
concern,
the
opportunity
for
mass
transit
to
regain
a
larger
share
of
urban
trip
taking
begins
to
take
form.
For
elective
(or
choice)
riders,
field
experiments
have
demonstrated
that
service
quality
factors
such
as
travel
time,
frequency
and
reliability
carry
greater
weight
in
choosing
one
travel
mode
over
another,
and
furthermore,
that
improving
those
basic
factors
correlates
with
increased
ridership.
And
of
all
the
variables
which
determine
whether
or
not
an
elective
rider
will
choose
mass
transit
over
their
car
the
most
decisive
is
superiority
of
service.
To
provide
such
service,
mass
transit
operators
are
employing
sophisticated
data
visualization
tools
that
evolve
with
the
needs
of
the
MT
agency
and
the
end-users
it
serves
in
real
time.
Many
companies,
such
as
InetSoft,
are
creating
ever-dynamic,
community-specific
tools
for
mass
transit.
InetSoft
works
with
mass
transit
agencies
to
understand
the
factors
influencing
travel
mode
choice
and
to
translate
them
into
public
and
executive
dashboard
tools
that
integrate
historical
data,
multiple
entry
and
exit
points,
and
current
weather
and
road
conditions,
that
provide
a
vivid
tableau
of
options
for
optimal
transport
to
multiple
destinations
and,
ultimately,
provide
a
level
of
service
that
enables
mass
transit
to
compete
with
and
overtake
the
automobile
in
traveler
satisfaction.
i
http://archaeology.about.com/od/hterms/g/hunter_gather.htm
http://www.britannica.com/EBchecked/topic/368374/mass-transit
iii
http://www.britannica.com/EBchecked/topic/368374/mass-transit
iv
http://www.infovis.info/index.php?cmd=search&words=subway&mode=normal
v
http://www.infovis.info/index.php?cmd=search&words=subway&mode=normal
vi
http://www.sandiego.gov/planning/genplan/pdf/peir/traffic.pdf
vii
http://www.highpointnc.gov/transit/
and
ii
viii