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USER GUIDE.
TOOLS AND FEATURES
Revision 2.0
(September 20, 2008)
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Net Control 2 User Guide. Tools and Features
The software described in this book is furnished under a license agreement and may
be used only in accordance with the terms of the agreement.
Copyright ©2000-2008 Net Software 2. All Rights Reserved.
Any technical documentation that is made available by Net Software 2 is the
copyrighted work of Net Software 2 and is owned by Net Software 2.
NO WARRANTY. The technical documentation is being delivered to you AS-IS and Net
Software 2 makes no warranty as to its accuracy or use. Any use of the technical
documentation or the information contained therein is at the risk of the user.
Documentation may include technical or other inaccuracies or typographical errors.
Net Software 2 reserves the right to make changes without prior notice.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft
Corporation.
Intel, Pentium are registered trademark of Intel Corporation.
Other product names mentioned in this manual may be trademarks or registered
trademarks of their respective companies.
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Net Control 2 User Guide. Tools and Features
Table of Contents
Remote Desktop tools.........................................................................................................................4
Broadcast Desktop tools......................................................................................................................8
Restrictions........................................................................................................................................10
General principles..........................................................................................................................11
Internet Access profiles..................................................................................................................12
Policies...........................................................................................................................................16
Allowed Programs tool (Program Restrictions).............................................................................17
Controlling features..........................................................................................................................22
Shutdown manager........................................................................................................................23
Programs Manager.........................................................................................................................23
File Management...........................................................................................................................26
Disk Management..........................................................................................................................28
Sharing manager............................................................................................................................29
Monitoring........................................................................................................................................31
Events Watcher..............................................................................................................................31
Events Logger .............................................................................................................................32
Messaging.........................................................................................................................................33
Speech features..............................................................................................................................34
Chats...................................................................................................................................................35
User Help Requests........................................................................................................................35
Desktop Recorder ............................................................................................................................37
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Net Control 2 User Guide. Tools and Features
Features:
– control desktop of selected remote computer, using keyboard and
mouse;
– control several user computers at the same time. Instructor can
switch Remote Desktop between controlled computers manually
or automatically after some time interval.
– Instructor can save received information to Desktop Recorder Tool file
format for further replay using Desktop Player Tool.
– Instructor can make annotations for the user of remote computer, drawing
and typing on his desktop
–
Additional options:
– “View-Only” mode;
– “Full-screen” and “Stretched” modes;
– During Remote Desktop session, Instructor can block keyboard and mouse
of remote computer;
– Instructor can send Ctrl+Alt+Del system sequence to user computers (not
implemented under Windows Vista);
– Instructor can save or print snapshots from received image.
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Net Control 2 User Guide. Tools and Features
click button:
– “Control” - to open separate control window for each user computer;
– “View” - to open separate control window for each user computer, and
“View-only” mode will be enabled by default.
– “Multi” - to open single window for all selected computers. All actions of
Instructor will be sent either to all selected computers at the same time,
or just to currently selected computer only (depending chosen Remote
Desktop Viewer mode).
– To close Remote Desktop sessions on local and remote computers click
“Remote Desktop – Close Viewers” buttons.
In addition, you can start Remote Desktop sessions using menu commands
Tools → Remote Desktop.
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Net Control 2 User Guide. Tools and Features
Panning – when enabled, Remote Desktop viewer will automatically scroll the
content of Remote Desktop window, when Inctuctor moves the cursor over the
window;
Drawer – when enabled, Drawer mode will be enabled. For more information
please refer to the chapter below.
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Net Control 2 User Guide. Tools and Features
Drawer Mode.
Instructor can use Drawer mode to make graphic and text annotations on
remote user's Desktop. This mode is available only when user is logged on
remote computer.
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Net Control 2 User Guide. Tools and Features
After switching to Drawer Mode, you can draw directly in Remote Desktop
window, just press left mouse button and move the mouse. Pressing
keyboard buttons you can type some text.
Within Drawer Mode, you can use F2, F3 and F4 keys to change the color
and F5…F8 keys to change the width of pen.
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Net Control 2 User Guide. Tools and Features
In this case, Net Control 2 will block the keyboard and mouse of computers
where Broadcast Desktop session will be displayed, and unblock it once the
session will be closed.
Instructor, can also run Broadcast Desktop Viewer on his computer to watch
information sent from user computer. To open Broadcast Desktop
Viewer on Instructor's computer, click “Run Broadcast Desktop
Viewer” button on the toolbar:
Notes:
1. Broadcast Desktop mode, started on Instructor's computer, will
automatically activate Net Control 2 Video Hook Driver. For more
information regarding Video Hook Driver and DirectDraw capabilities,
please refer to the chapter above.
2. Broadcast mode is available only in networks, where UDP protocol and
UDP broadcast mode supported. Particularly, this mode is not
supported in Internet.
3. In most cases Broadcast Desktop session is limited by the bounds of
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Net Control 2 User Guide. Tools and Features
single VLAN.
4. Only one Broadcast Desktop session may be run in the network, i.e. if
for example all classrooms in the school are joined to one network
(VLAN), Broadcast Desktop session started in the first classroom, will
be visible in all other classrooms.
To limit the scope of Broadcast Desktop by the bounds of some group
of computers (e.g. Classroom), you need to assign to all computers in
this group unique and the same port number for Broadcast Desktop:
1. on Instructor's computer:
● open menu command → Options → Client Options;
● on “Connections” tab, enter some port number in
“Broadcast Desktop” port field. For port numbers we
recommend to use even values, beginning 20000 and above
2. On User computers:
● select user computers;
● apply menu command → Options → Remote Computer
Options;
● set up all necessary parameters (all options, including
passwords, are reset to defaults);
● on “Connection Options” tab, specify the same Broadcast
Desktop port, as specified on user computers; click OK
button;
Changes will be applied after restart of Broadcast Desktop
service.
Restrictions
Features:
Internet Access – restrict access of users to web-resources or network
services, web-content filtering;
Policies – restrict access to system settings and folders;
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General principles
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The mode of Control Engine may be changed through Net Control 2 User
configuration dialog:
– select user computers;
– click menu command → Options → Remote Computer Options;
– set up all necessary settings (settings are reset to defaults);
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To modify the profile, in “Choose profile” dialog, select it and click “Edit
profile” button. To create new profile, click “New profile” button.
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Net Control 2 User Guide. Tools and Features
Please note! The profile cannot include both “blocked” and “enabled”
web-sites. Only last verb - “enable” or “disable” will be applied to all
specified web-sites.
“Protocol Layer” mode rules. Are not effective in default “Internet Explorer
plugin” mode:
Disable all network services – effective in “Protocol Layer” mode only.
Disables all not specified in the profile ports/services.
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Net Control 2 User Guide. Tools and Features
Policies
Understanding “Policies”.
Default profiles:
By default, sent profile will be applied to currently logged on user only. If the
profile should be applied to all users, before sending, please check “Apply to
all users” check box.
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1. In Allowed Programs profiles list, click New Profile button to create new
profile.
2. Select necessary restriction mode (“Do not execute listed programs”) and
click Add button, to add first program:
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Enter file name of Calculator (without path) to the Add program dialog:
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Controlling features
Features:
– remote power management: restart, shut down computers remotely, log off
users, switch computer to hibernate or stand-by modes, turn on or wake up
computers.
– Start and terminate programs, applications and system services remotely.
– File management: copy, rename, delete, find and execute files remotely.
– Disk management: start disk management operations remotely: check for
errors, defragment, manage Recycle Bin etc.
– Sharing: control sharing of network resources (folders and printers)
remotely.
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Net Control 2 User Guide. Tools and Features
Shutdown manager
Programs Manager.
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Net Control 2 User Guide. Tools and Features
select process from the list and click “End program” to terminate the program.
Before termination, you can also disable the program, clicking “Disable
program” button. In this case, remote user will not be able to start the
program again, until remote computer will be restarted or “Enable all
programs” profile of Allowed programs tool will be sent to user computer. More
about “Allowed programs” tool please read above.
When “Applications only” option is set, only applications (programs, which have
visible windows) will be listed.
“Run from Programs menu” and “Run from Desktop” tabs contains the
list of shortcuts in All programs menu of Start menu and Desktop shortcuts
respectively.
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File Management
Using File Manager you can perform the following operations remotely:
– copy files to and from user computers;
– rename and delete files on user and local computers;
– run programs and documents locally and remotely;
– search folders of remote computer for files;
– create new folders;
– change file attributes;
– send content of folder and automatically run selected file from this folder.
Virtual drive.
By default and for security reasons, Net Control 2 performs file operations on
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virtual (“NC2:”) drive only. Physically this drive is attached to “NC2 Common
Files” folder on All Users' Desktop of remote computer, so copying file to NC2:
drive, result placing the file to NC2 Common Files folder of user computer.
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Net Control 2 User Guide. Tools and Features
Disk Management
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Using Disk Manager, you can start several disk management operations
remotely:
– select user computers;
– click “Disk operations” button on “Control” toolbar;
– in Disk Operations dialog, select drives on the left pane;
– click operation:
– “Check disks” - to start system check disk (or Scandisk) program on
remote side; the program will try to correct errors automatically if
“Correct errors automatically” option is enabled;
– Defragment disks – starts standard Defrag program for defragmenting
selected drives of remote computer;
– Delete temporary files – deletes all files in system “Temporary files”
folder;
– Empty Recycle Bin – empties Recycle Bin on user computer.
Sharing manager
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Monitoring
Features:
– on-line monitoring various events of remote computers:
– program start/stop events;
– program switching/activation events;
– web-site browsing requests (passing URL to the browser);
– system events: attaching new devices, date/time events, user
logon/logoff etc.
– off-line (autonomous) monitoring and logging events, logs management.
Events Watcher
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Events Logger
Events Logger feature, being enabled, logs specified above events in off-line
mode (active Net Control 2 connection is not required). Later this log may be
requested at any moment by administrator.
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To receive log file from remote computer, just click “Receive log” button and
select event types, which should be included in the resulting log.
Messaging
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Net Control 2 User Guide. Tools and Features
Features:
– display full-screen text messages on user computers;
– display text message in dialog windows remotely;
– display images (in full-screen window);
– display images with text annotations;
– play audio samples remotely;
– change sound volume remotely;
– hide full-screen message windows remotely.
Specify necessary parameters of message (text, image or sound file etc.) and
click appropriate “Send” button. All parameters are optional.
Speech features.
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In Speech Manager you can select sound direction: to, from user computer,
both directions, as also adjust recording and playback volumes.
To close speech sessions with all users, just close “Speech Manager” window;
to close one session, select it and click “Close session” button of Speech
Manager toolbar.
Chats
By default, any user can send Help request to any connected Administrator. To
initiate chat with Administrator, click Net Control 2 icon in the System Tray,
from the appeared menu click “Send Help Request to Administrator”:
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Desktop Recorder
Features:
● record actions on Instructor's desktop;
● add audio annotations;
● send and play records on user computers at any moment.
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To play file on user computer, when the file is also located on remote computer,
click “Play Rmt” (Play record on remote computer) button, specify file
location and click OK.
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