500 Series

Technical Review

January 15, 2013

NBAA Technical Committee

Dick Abernathy Commerce Bank John Bell JB Aviation LLC Elias Cotti NBAA Lance Ferguson Commonwealth Eye Surgery Michael Herman Bear Air LLC Todd Hogan Hospital Corporation of America Roger Jenkins Amway Aviation Chris Ridings Jack Henry & Associates Andy Shafer Scottsdale Hanger One Mike Strickland Delhaize America Bill Torphy Rogers Group Pat Welch West Star Aviation, ALN Mark Werner CBL & Associates Management Chuck Zahnow Duncan Aviation, BTL

500-Series NBAA Technical Committee

2013 Citation Customer Conference April 22, 23, & 24

Citation Customer Service

1-800-835-4090 316-517-6261 Field Service
17 Domestic 19 International

Citation Hot Line

Assist with All Citation Models Available 24 Hours a Day 7 Days a Week

Customer Care
Order Publications Password Reset 316-517-5800

500-Series Fleet Statistics

Model 500/501 (689 Airplanes)
Fleet Size: 591 Airplanes Total Time: 4,979,511 Hours

Model 550/551 (1,025 Airplanes)

Fleet Size: 990 Airplanes Total Time: 6,596,838 Hours

Model 560 (775 Airplanes)

Fleet Size: 765 Airplanes Total Time: 4,260,745 Hours

Model S550 (160 Airplanes)

Fleet Size: 153 Airplanes Total Time: 1,272,781 Hours (Numbers In Parenthesis are Total Built)

RNZ-850/851 AD2010-07-02
550/560
Condition
Possible Erroneous Glideslope or Localizer Indications for RNZ-850/851 Units

Solution
Informational SL560-23-20 and SL550-23-32 Released August 2010
Transmits Honeywell SIL D201005000001

Confusion About Where to Check Mod Level

Mod Status Should be Checked on NAV Module Not Integrated NAV Unit (INU)

Cessna Discovered Several Operators Are Not in Compliance with AD

RNZ-850/851 AD2010-07-02
550/560
Solution
NAV Module Located Inside INU
NAV Module NV-850 P/N 7510134-611, -631, -701, -731, -811, -831, -901 or -931 Must be MOD Level T Per AD
NAV Module Data Plate (Must Be Mod T)

Bottom View of INU

Aft J-Box Bus Bar Inspection

550 Bravo
Condition
Heat Damage Found on Aft J-Box Bus Bars

Aft J-Box Bus Bar Inspection

550 Bravo
Condition
Heat Damage Found on Aft J-Box Bus Bars

Aft J-Box Bus Bar Inspection

550 Bravo
Condition
Heat Damage Found on Aft J-Box Bus Bars
Determined Some Bus Bars in Aft J-Box May Be Manufactured from Steel Instead of Copper 175 Amp (wing anti-ice) Fuse Limiter Washers May Be Steel Instead of Brass

Solution
Mandatory SL550-24-16 Released November 2010
Inspect For and Replace Bus Bars and Washers Manufactured from Steel Accomplish Within 300 Hours or 1 Year Effects 550-0801 thru -1136

Aft J-Box Bus Bar Inspection

550 Bravo
Condition
Incorrect Washers Found on 80 and 225 Amp Fuse Limiters

Solution
Mandatory SL550-24-16 R1 Released April 2011
Inspect For Correct Washers on All Fuse Limiters Effects Only Airplanes That Did Not Incorporate Original SL550-24-16

Mandatory SL550-24-16 R2 Released October 2012

Inspect For Correct Washers on All Fuse Limiters on Airplanes That Only Incorporate Original SL550-24-16

Citation Vapor Cycle AC History

500/550/S550/560
Cessna Did Not Endorse Installation

Keith Products (Dallas, Texas) Developed Freon Vapor Cycle Air Conditioner STC SA2698SW

Citation Vapor Cycle AC History

500/550/S550/560
Cessna and J.B. Systems Developed
SB500-21-15, October 1981
Installed R12 Vapor Cycle System with Compressor Assembly in Right Nose Baggage Area

SB550-21-7, January 1981

Installed R12 Vapor Cycle System with Compressor Assembly in Tail Baggage Area

SB550-21-11, July 1982 for 550-0002 thru -0505

Installed R12 Vapor Cycle System with Compressor Assembly in Right Nose Baggage Area

SBS550-21-03, June 1986

Installed R12 Vapor Cycle System with Compressor Assembly in Tail Baggage Area

Citation Vapor Cycle AC History

500/550/S550/560
Parker Hannifin Later Purchased J.B. Systems and Keith Products
Eventually Shut Down J.B. Systems Operation Cessna Service Centers Installed Keith STCs at Customer Request

November 1989, Keith Products Bought Back Rights to Their Company and J.B. Systems
Keith Products in Business Today
Provides Part Support for Most J.B. System, Parker Hannifin and Keith Products

Citation Vapor Cycle AC History

500/550/S550/560
Fort Worth Airworks, Albuquerque, New Mexico Developed the Following STCs:
STC 7753SW for Model 500 STC 7580SW for Model 501 STC 3849SW for Models 550, 551, S550, and 560
Cessna Service Centers Installed Kits by STC STC Installed on Bravo and Model 560 by SER (Special Engineering Request) Prior to Delivery Installed by Cessna Engineering on Model 560 Encore All Bravos had R134 Vapor Cycle System Model 560 had R12 Vapor Cycle Systems on 560-0001 thru -0292, and -0294, -0296, -0297, and -0300
All Other Model 560s had R134 Vapor Cycle System

A/C Motor Brush Inspection

500/550/S550/560
Condition
Air-Conditioner Compressor Motor Brushes Not Replaced on Schedule
Brushes Found Worn Beyond Limits Motor Vendor (Enviro Systems) Required Brush Inspection Each 500-800 Compressor Hours Has Led to Motor Failure and Smoke in Tailcone

A/C Motor Brush Inspection

500/550/S550/560
Solution
CIL-21-01 Released January 2012 to Inform Operators of Impending Changes
Affects All 500-Series Citations Provides Notification of Upcoming Mandatory Brush Life Limit (500 Compressor Hours)

Airworthiness Directive in Development

NPRM Docket No. FAA-2012-1001 Comment Period Ended 11/13/2012 AD Will Require Compressor Motor P/N 1134104-1 and 1134104-5 Brushes to Be Replaced at 500 Compressor Hours Aircraft and Vendor Maintenance Manuals Updated to Reflect Changes

Corrosion Control
Condition

500/550/S550/560
Potassium-Formate Based Runway Deice Fluid is Highly Corrosive
Predominantly Used in Europe

CIL-99-03 CPCP
Condition

500/550/S550/560
Need for Corrosion Prevention Program

Solution
Recommended CIL-99-03, Corrosion Prevention and Control Program (CPCP) Released January 2013

CPCP

500/550/S550/560
Solution (continued)
Recommended CIL-99-03, Corrosion Prevention and Control Program (CPCP) Released January 2013

Provides Inspection/Maintenance Program Development Based on Operating Conditions Procedures for Recording and Reporting Inspection Results Includes Corrosion Detection, Evaluation and Classification Methods Inspection Program Implementation Guidelines World Severity Maps Defined by Operational Environment Does Not Replace Current Published Corrosion Inspection Does Not Change Warranty Policy

Corrosion Control
Condition

500/550/S550/560
Potassium-Formate Based Runway Deice Fluid is Highly Corrosive
Predominantly Used in Europe

Solution
CIL-99-01 Released January 2012
Introduces Zip-Chem Products CorBan 23 for Protecting Wheel Wells and Flap Coves Imparts Light Yellow/Amber Color on Treated Surfaces Protects Surfaces for Approximately 2 Years

CorrosionX

500/550/S550/560
CorrosionX Approved for Metal Components
Apply Product Following Manufacturers Label Helpful in Corrosive Environments
Salt Environments or at Airports that Use De-Icer on Runways

Follow Maintenance Manual Chapter 12 Procedures Web Article Posted on CessnaSupport.com in November 2010 Direct Approach Article Published December 2010

Cleaning Products
500/550/S550/560

Deice Boot Fuel Barrier

550/S550/560
Condition
Maintenance Manual Does Not List Fuel Barrier Material For Deice Boot Installation Information in Model 500 Maintenance Manual (see below)

Solution
TPCR Submitted to Add EC776 Information to the 550, S550, and 560 Maintenance Manuals

TR Barrel Corrosion
Encore/Encore+
Condition
Erosion of Thrust Reverser (TR) Barrel Finish Pitting and Corrosion Found in TR Barrel

TR Barrel Corrosion
Encore/Encore+
Solution
Nordam Revised CMM
CMM Provides Instructions to Apply Improved Finish to TR Barrel CMM Defines Approved Repairs Zones Determine Amount and Depth of Pitting Allowed

Nose Wheel Grease Seal

500/550/S550/560
Condition Grease Seal Improvement Goodrich SB3-1418-32-1

Solution
Recommended at Next Tire Change Old And New Seals Are Interchangeable, But Recommended Installing Same Seals

Nose Wheel Grease Seal

500/550/S550/560

Oil Door Improvement

Bravo
Condition
Reports of Engine Oil Access Door Opening in Flight

Oil Door Improvement

Bravo
Solution

Recommended SB550-54-09 Released October 2009

Installs Stiffeners on Oil Door and Door Frame Affects 550-0801 thru -1136 Customer Support Still Receives Calls Due to Only 25% of Fleet Completed Service Bulletin
Repair More Expensive than Service Bulletin

Main Brake Bleeder Screw Replacement

S550/560
Condition
Longer Brake Hose Assemblies Required When Complying with Goodrich SB 2-1529-32-4

Main Brake Bleeder Screw Replacement

S550/560
Solution
Optional Service Bulletin in Development to Replace Hose Assemblies (2nd Quarter 2013)

AOA Data Sheet

CV, Ultra
Condition
AOA Flight Calibration Requirement for Phase 5 Inspection
Task 34-13-00-715 Teledyne Task 34-13-02-720 Safe Flight

Solution
Cessna Engineering Compiling Data
Flight Calibration Data Sheets Must Be Returned to Cessna Customer Support Goal is to Eliminate Requirement to Perform Flight Calibration Every Phase 5 Information from Flight Calibration Data Sheet Needed to Prove Stability of AOA System Adjustments

AOA Data Sheet

CV, Ultra
Solution (continued)
Received 21% of Data Sheets After Phase 5
Fax Number Incorrect in Maintenance Manual Send Data Sheet to:
Address: Cessna Aircraft Company Attn: Team Legacy Citation Customer Services P.O. Box 7706 Wichita, KS 67277-7706 Fax: 1-316-517-5246 Attn: Team Legacy Email: hotline@cessna.textron.com

AOA Flight Calibration

Bravo
Condition
Phase 5 Lists AOA Flight Calibration Requirement in Error
List Task 34-13-02-740 Which is Not Required for Bravo

Solution
Technical Publication Change Request Submitted to Remove Requirement

P1000 Fault Codes

Bravo/560
Troubleshooting Tip
Fault Codes Available for P1000 Flight Guidance System on Bravo, Ultra, and Encore Primus 1000 Integrated Avionics System Cessna Citation XXX (Ultra) System Test and Fault Isolation Manual
List Instructions and Fault Code Definition

P1000 Fault Codes

Bravo/560
Troubleshooting Tip
1. Set Radio Altimeter Decision Height to 670 2. Push and Hold Test Button for 5 to 7 Seconds Minimum 3. While Holding Test Button, Push and Release PB#4 4. Release Test Button

P1000 Fault Codes

Bravo/560

P1000 Fault Codes

Bravo/560
Troubleshooting Tip
Stores 64 Flights; Then Overwrites Info
Displays Current Flight on Power Up Press PB#7 To View Most Recent Flights Press PB#6 to Increment 1 Flight

P1000 Fault Codes

Bravo/560
Troubleshooting Tip
Stores 64 Flights; Then Overwrites Info
Displays Current Flight on Power Up Press PB#7 To View Most Recent Flights Press PB#6 to Increment 1 Flight

P1000 Fault Codes

Bravo/560
Troubleshooting Tip
Stores 64 Flights Stores 48 Event Codes Per Flight
Press PB#1 to View Previous 8 Event Codes Press PB#4 to View Next 8 Event Codes

P1000 Fault Codes

Bravo/560
Troubleshooting Tip
Stores 64 Flights Stores 48 Event Codes Per Flight
Press PB#1 to View Previous 8 Event Codes Press PB#4 to View Next 8 Event Codes

Engine Fuel Nozzle Drain

Bravo/Encore
Condition
P&WC SB -30405, Replacement of Fuel Nozzle Manifold, Requires Additional Airframe Fuel Drain Line Installation
Drain Line Runs from Bottom of New Fuel Manifold to Power Plant Drain Support

Solution
New Drain Lines Installed by Service Bulletin
Bravo Optional SB550-71-07 Released May 2012 Encore Optional SB560-71-09 Released April 2012

Winter Weather Advisory

500/550/S550/560
Information

Winter Weather Advisory

Information
Keep Fuel Load at Optimum Level for Forward CG Remove Items Stored in Tailcone Baggage Area Secure Nose with Tie-down or Use Sand Bags to Add Nose Weight for Extended Outside Storage Place Tail Stand Under Empennage Clean Tail and Engine Nacelle Surfaces First; Cleaning Wings First Can Cause Snow or Iceladen Aircraft to Tip onto Its Tail

Winterize Toilet and Cabin Equipment

Information
Adding Anti-Freeze to Toilet to Minimize Freezing (All Cessna Service Center add Anti-Freeze) Remove Liquid Items from Cabin That Can Freeze Remove Battery and Oxygen Mask per AFM Requirements

Nose Strut Boot

Information

500, 550, S550, 560

Nose Strut Ice Boot Protects NLG Strut and Seals