SOME CLIENT EXPERIENCES

Client
CTO Centre for Leading Insurance Company

Engagement
EA Governance & Maturity

Resulting Value
The outcome based collaborative delivery model enhanced service delivery of strategy, architecture, and solution design and governance services. Wipro contributed as 40% of clients CTO team. Payments domain identified opportunities to reduce application cost by 20% and portfolio size by 40%. Provided complete visibility on travel and expense handling process with real time transactions processing. Defining Business Intelligence vision. BI integration with enterprise wide strategic initiatives such as CRM, ERP, BPM, et al. Handled more than 100,000 claims, 400,000 members, 50,000 providers on a per day basis. 120 business processes on legacy systems. Modernization improved revenues by 20%. Re-architected internet platform, increased internet sales volume by improving speed to market and user experience by re-engineering the existing internet platform. 480% increase in policies bound online / month, 25% improvements in time to complete quote,10% improvements in quote completion ratio.

WIPRO CONSULTING SERVICES

Leading European Bank

IT Asset Portfolio Rationalization (APR)

World's Leading Aerospace Company

Service Oriented Architecture

Leading Insurance Company

Information Management & Business Intelligence

Leading US Medicaid Provider

Legacy Modernization

ENTERPRISE ARCHITECTURE PRACTICE

Architecting the IT enterprise for increased business value

Large US Insurance and Financial Service Provider

E-Business Strategy

GET IN TOUCH
To know more about Wipros Enterprise Architecture Practice, please write to mandar.vanarse@wipro.com

WIPRO CONSULTING SERVICES: AN OVERVIEW

Wipro Consulting Services (WCS) is a division of Wipro Ltd (NYSE:WIT), a $7 Billion enterprise that employs over 120,000+employees across the globe. WCS offers Business Advisory, IT Consulting and Risk and Compliance services designed to improve business performance, drive operational efficiency and maximize ROI. With 1200+ consultants based in Western Europe, North America, India, Asia Pacific and the Middle East, our integrated Consulting, IT, BPO and Product Engineering services combine the benefits of expert proximity, with global leverage to provide technology edge and speed to your strategic programs.

DO BUSINESS BETTER
CONSULTING | SYSTEM INTEGRATION | OUTSOURCING NYSE:WIT | OVER 120,000 EMPLOYEES | 54 COUNTRIES

www.wipro.com/consulting

BUSINESS NEED
Market dynamics, coupled with new business models, require that the IT organization be more agile, and evolve to align more closely with the business strategy.Todays organizations must take a long-term view of the capability of their enterprise IT systems. In this context, they are increasingly realizing the need for having an enterprise-wide architecture (EA) and IT governance processes that can help the organization effectively link application and infrastructure investments with the business strategy and processes to drive business alignment, agility, global interoperability and asset re-use across the organization. Within Wipro Consulting Services, the Enterprise Architecture Consulting team helps organizations assess their IT strategy, define the future operating model, progressive evolution roadmap and improve the architectures of the overall IT landscape as well as the individual systems so as to better serve the needs of business. Our Enterprise Architecture Consulting Services demonstrate value and measurable benefits by Improving Business Agility and IT Performance Reducing IT Run and Change Cost and Complexity Promoting Technology Standardization, Interoperability and Consolidation

Decision Engineering: Decision engineering service offering focuses on development of tools and processes for informed operational and business decision making which includes cost engineering, productivity optimization, collaborative learning, knowledge management, social media/networking and product life cycle optimization. Value Management Office (VMO): Assist clients in establishing VMO to work in parallel with PMO or Enterprise Architecture Office. It includes customizing pre-defined Benefit Quantification Framework (process, tools, templates, reports and measures) for systematically planning and executing EA programs. CTO Center: Provide solution design and architecture services as a managed service. The services are provided at a pre-defined/agreed rate and helps in reducing at least 30% of the costs in solution design and architecture resources/services projects over a year. Innovation Center: Assist clients for implementing process, structure and enabling tools and technologies for managing innovation in an enterprise. EA Governance: Assess current maturity of EA practice and process and help organizations to improve the existing capability by setting up review boards and policies for better IT governance through EA practice EA Benchmarking: Analyze business architecture and define key performance indicators for EA practice to incorporate them in its Performance Scorecard and use them to benchmark its performance based on successfully completed projects and hence alignment with the business objectives. EA-In-A-Box: Accelerate implementation of EA practice by using tools that are pre-configured for an industry with standard business processes and best practices saving set-up time and cost for adopting EA in an organization 3/3 (Lightweight) EA: Lightweight engagement for defining three (3) layers of enterprise architecture i.e. business, application and technology over a short duration of three (3) weeks for a single line of business as a pilot.This is to help clients to see the benefits from enterprise architecture practice while aligning IT with the business for a particular line of business in a region. Technology Evaluation: Help clients in assessing current solution and identifying or evaluating alternative solutions or COTS products to plug the gaps. It also includes preparing RFT/RFP and/or managing bid or tendering processes for the clients. Next Generation Portal Architecture: Define strategy and architecture of next-generation (shared services) portals using web 2.0 technology infrastructure and provide change management services to successfully transit to the defined end state Legacy Modernization: Define modernization strategy and alternative solutions to safely and costeffectively update large monolithic end of life applications, whilst preserving critical business functionality Service Oriented Architecture (SOA): Define service oriented enterprise architecture and processes for improving upon them or governing or managing them after successful introduction Business Intelligence & Information Management: Define enterprise data model/warehouse for unified business intelligence, analytics and reporting. Define shared services strategy and roadmap for implementing end-to-end EDW-BI solution that is best-fit for an organization. M&A Integration Services: Help clients in standardizing and integrating its IT processes and technologies in post M&A scenario. Harmonize business processes and production support services by streamlining underlying IT processes and rationalizing applications & infrastructure. Cloud Computing: Assist clients in assessing scope and feasibility of moving its business applications onto cloud and defining methodology and roadmap for systematic transition to the cloud based computing architecture using fail-proof proven practices in this domain. Infrastructure Optimization: Assess current IT infrastructure or data centers and define opportunities (business case) for consolidation, virtualization and integration capturing associated cost, benefits and risks in detail. License Optimization: Assist clients to understand the complex interrelationships between documented supply of business services/applications and actual demand or consumption and optimize license and maintenance costs IT Portfolio Rationalization: Assist clients to document/base line their current application and infrastructure portfolio and identify opportunities to better organize (right size) and support businesses i.e. reduce cost and complexity of operations

SERVICE OFFERINGS

IT Strategy: Define and implement strategies, roadmaps and target enterprise architecture to enable major business capability enhancement impacting transformation of key facets of the enterprise IT landscape Transformational Enterprise Architecture (EA): Define EA practice Group structure, processes, deliverables, roles & responsibilities and collaboration with other IT architects and specialists.

Strategize

Organize

Optimize

Modernize

IT Maturity Assessment: Assess maturity of organizations in terms of its management of IT processes, people and technologies based on best practices and industry standards such as ITIL, COBIT, TOGAF and others. E-Business Strategy: Assist in crafting E-Business strategy, operating model and developing underlying information and infrastructure architecture along with implementation and transition roadmaps Enterprise Mobility Strategy: Assist clients in understanding the impact of mobility trends and technologies on the business processes and develop Enterprise Mobility Blueprint which clearly outlines the business case for investing in new processes and technologies Open Source Strategy: Assess application portfolio based on the business directions and define business case, strategy and roadmap for adopting open source as a cost optimization tool for non-mission critical applications and business requirements. Green IT Strategy: Assist clients in defining programs to improve sustainability and business performance through investments in IT as well as reduce its carbon footprint. It includes establishing vision, mission, structure, processes and governance for enterprise-wide Green IT programs. Benefit Realization Management: Enhance capability PMO and CIO offices by defining benefit quantification metrics and measures for tracking and reporting business benefits accrued through various IT investments.