My Internship Report On PTV CSO Karachi

I II INTERNSHIP NTERNSHIP NTERNSHIP NTERNSHIP
PTV PTV PTV PTV- -- -

UNI VERSI TY
SUBMI TTED

NTERNSHIP NTERNSHIP NTERNSHIP NTERNSHIP R RR REPORT EPORT EPORT EPORT
- -- -CSO, CSO, CSO, CSO, K KK KARACHI ARACHI ARACHI ARACHI
NAME VUR!AZA V0l Z lAR000Ul
UNI VERSI TY Vo|auuad A| | J | nna| Un| ver s| ,, Kar ac||
SUBMI TTED TO VR. VUhAVVA0 A!l l
Ass| s an Personne| 0 | cer,
P!v-CS0 Karac||

EPORT EPORT EPORT EPORT
ARACHI ARACHI ARACHI ARACHI
Vo|auuad A| | J | nna| Un| ver s| ,, Kar ac||
i

INTERNSHIP REPORT: PTV-CSO, KARACHI
PREPARED BY MURTAZA MOIZ FAROOQUI
MOHAMMAD ALI JINNAH UNIVERSITY, KARACHI
DEDICATION
A| | a| a| u| |, | s ra| sewor|, | v| n ue sren| d courae o cou| ee || s ro ec.
l a, u, w|o| e |ear ed ra| ude o u, un| vers| , | . e. Vo|auuad A| | J | nna| Un| vers| ,, Vo|auuad A| | J | nna| Un| vers| ,, Vo|auuad A| | J | nna| Un| vers| ,, Vo|auuad A| | J | nna| Un| vers| ,,
Kar ac|| Kar ac|| Kar ac|| Kar ac|| or | v| n ue || s rec| ous oorun| , and o u, || nd eac|ers or |e| r rec| ous
u| dance | ead ue au| e o ue a || s s ae.
l ded| cae || s s| ncere eor o u, r eseced eac|ers, r| ends d | ov| n arens or
|e| r oda, sacr| | ce or u, ueer ouorrow.
Las uu no |e | eas, l wou| d | | |e o |an| ever,one |ere, no o ore
Mi ss Shahi da Bano (Admi ni str ati on & Per sonnel Manager ), Mr. Muhammad At i f (Assi stant
Per sonnel Offi cer) , Mr . Kashi f Mehmood Khan ( Juni or Secr etar y, APO),
Mr . Musht aq Ahmed (Leave and Recor d Secti on), and Mr . Ahmed I sl am and hi s t eam a |e
Medi cal Secti on, w|o were enerous enou| o u| de ue w|enever l needed soue
ass| s ance, and ua|| n u, P!v ezer | ence a ueuorau| e one.
Aar rou |eu, wan o ersona| | , |an| u, lr| ends a P!v, A au Soouro A au Soouro A au Soouro A au Soouro and
Vo|auuad 0an| ,a| S|e|zad Vo|auuad 0an| ,a| S|e|zad Vo|auuad 0an| ,a| S|e|zad Vo|auuad 0an| ,a| S|e|zad, s| nce | was uecause o |e suor o w|| c|, l |ad a
ueuorau| e | ue a P!v-CS0, Kar ac|| .
!|an|| n ,ou a| |
MURTAZA MOI Z FAROOQUI
Vo|auuad A| | J | nna| Un| ver s| ,, Kar ac||

ii

LETTER OF TRANSMITTAL
18
! h
SLP! LVbLR, 2012
VS. ShAhl 0A bAN0, VS. ShAhl 0A bAN0, VS. ShAhl 0A bAN0, VS. ShAhl 0A bAN0,
A0Vl Nl S!RA!l 0N AN0 PLRS0NNLL 0LPAR!VLN!,
P!v-CS0, KARAChl .
0ear Va' au.
l ' u suuu| | n o ,ou |e reor due 18
|
Seeuuer, 2012, |a ,ou reuuesed. !|e
urose o |e | nerns|| reor | s o | noru ,ou o u, ezer| ences and | ear n| n w| || n
|e Cenr a| Sa| es 0 | ce, Kar ac|| . !|e conen o || s reor concen r a es on |e srucura|
o Personne| and Adu| n 0ear uen w| || n P!v-CS0. !|| s reor a| so d| scusses o| ona|
resons| u| | | | es and uo| va | on ec|n| uues o AP0 on |ow |e, |ee |e| r wor|orce
uo| va ed, | n order o ener ae os| | ve ou coue rou |eu.
S| ncere| ,,
Vur aza Vo| z laroouu|
l ner nee, Vo|auuad A| | J| nna| Un| vers| ,.

iii

CERTIFICATE
Cer| | ed |a l nerns|| Reor suuu| ed u, VR. VUR!AZA V0l Z lAR000Ul Suden
o VbA-hR rou Vo|auuad A| | J| nna| Un| ver s| ,, Kar ac|| on Paki stan Tel evi si on
Cor por ati on CSO Kar achi , w|| c| ar | a| | , u| | | s |e reuu| reuen or |e award o deree
o Master of Busi ness Admi ni str ati on
EXTERNAL EXAMINER ____________________________
INTERNAL EXAMINER ____________________________
ADVISOR ____________________________

iv

PREFACE
l ner ns|| | s re-reuu| s| e or cou| e | on o a course o Vaser s | n bus| ness Vaser s | n bus| ness Vaser s | n bus| ness Vaser s | n bus| ness
Adu| n| sr a | on Adu| n| sr a | on Adu| n| sr a | on Adu| n| sr a | on. l n || s reard, |e dear uen ave ue |e c|o| ce o c|oose an
oran| za| on. No douu P!v was u, | r s c|o| ce on |e o| | ow| n uas| s.
1. 1. 1. 1. As P!v | s a we| | -|nown oran| za | on no on| , | n Pa|| s an uu a| so around |e wor| d,
or | | s |e on| , oran| za| on, w|| c| c| a| us o rov| de au| | , ener a| nuen,
educa | on and | norua | on.
2. 2. 2. 2. S| nce l au sec| a| | z| n | n huuan Resour ce Vanaeuen w|| c| | s uore re| evan o
|| s |ue oran| za | on, and | n order o ana| ,ze |e |eore| ca| |now| ede, w|| c|
l |ave a| ned |rou| 2 Months sud, | n || s dearuen, w| | |e rac | ca|
|now| ede.
0ur| n u, 2 Von|s s a, a P!v-CS0, l sud| ed |e srucur e o P!v Cenra| Sa| es 0| ce -
Kar ac|| cenr e and eu|as| zed uos| , on |e hR| Personne| hR| Personne| hR| Personne| hR| Personne| and and and and Adu| n| sr a | on Adu| n| sr a | on Adu| n| sr a | on Adu| n| sr a | on sec | ons sec | ons sec | ons sec | ons.
l n s| e o |e s|orae o | ue, | ac| o r| ned ua er| a| and |es| a| on o hi gh of fi ci al s i n
di scl osi ng the requi r ed i nfor mati on, s| | | l uanaed o |ave a s|or uu coure|ens| ve
ana| , | c sud, o || s oran| za| on.
!|an|| n ,ou

v

INTERNSHIP AGENDA
WEEK 1
| . l nroduc | on o P!v Per sonne| Po| | c, ( Ser vi ce Rul es, ASI s etc. )
| | . S a os| | on| n (contents, database etc. )
| | | . l nduc| on rocedure ( quota, Cr eati on of posts, vacancy ci r cul ati on etc. )
| v. Couuun| ca| on s,| e.
v. Ass| nuen
WEEK 2
| . Ln r, reuu| reuens|or ua| | | es
| | . Crou srucure and ez| ana| on
| | | . Sen| or| , | | ss and unders and| n
| v. Pa, | za| on (j ob eval uati on)
v. Vove-over (expl anati on pay fi xati on pr ocedur es etc. ) Se| ec| on rade,
rouo| on ec.
v| . Ass| nuen
WEEK 3
| . Leave and Record Vanaeuen ( Leave Entr y Systems, Types of Fi l es and
i ts management) rou Vr. Vus| au A|ued
| | . L0bl (Regi str ati on, Onl i ne Faci l i tati on Systems etc. ) rou Vr. Kas||
Ve|uood K|an
| | | . Ass| nuen
WEEK 4
| . Ved| ca| sec| on (Medi cal car ds, r ecor d keepi ng, Penal hospi tal s, Medi cal
r ul es etc. ) rou Vr. A|ued l s| au and || s eau.
| | . Ved| ca| da auase uanaeuen
| | | . Ass| nuen
WEEK 5
| . ACR' s|Peroruance ara| sa| (concept, pr ocedur e and f or ms)
| | . Lauour r e| a| ons (tr ade uni ons, char ter , gener al bodi es, r efer endum etc. )
| | | . Ass| nuen

vi

WEEK 6
| . 0| sc| | | nar , rocess ( expl anati ons, char ge sheet, suspensi on, enqui r y
pr ocess)
| | . har assuen ac
| | | . Ass| nuen
WEEK 7
| . L| | a | ons ( Legal cases handl i ng)
| | . Re| reuen rocess (Rel i evi ng, Cl ear ance, Pensi on Cal cul ati on, CP Fund,
Leave Encashment etc. )
WEEK 8
| . Rev| ew and Reor suuu| ss| on
| | . Lz| | nerv| ew and leeduac|.

vii

TABLE OF CONTENTS TABLE OF CONTENTS TABLE OF CONTENTS TABLE OF CONTENTS
ChAP!LR 1. AN l N!R00 ChAP!LR 1. AN l N!R00 ChAP!LR 1. AN l N!R00 ChAP!LR 1. AN l N!R00UC!l 0N !0 P!v UC!l 0N !0 P!v UC!l 0N !0 P!v UC!l 0N !0 P!v . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1. 0 hl S!0RY 0l !hL 0RCANl ZA!l 0N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1. 0. 1 ! LL Lvl Sl 0N PR0CRAVVL S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1. 1 VANACLRl AL S!RUC!URL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1. 1. 1. P! v C0VLS UN0LR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1. 1. 2. APP0l N! VLN! S A! P! v. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1. 1. 3 0PLRA! l 0NAL ARLAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
ChAP!LR 2. wLLK 1 ChAP!LR 2. wLLK 1 ChAP!LR 2. wLLK 1 ChAP!LR 2. wLLK 1 - -- - !hL 0Rl LN!A!l 0N !hL 0Rl LN!A!l 0N !hL 0Rl LN!A!l 0N !hL 0Rl LN!A!l 0N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2. 0 !hL A0Vl Nl S!RA! l 0N AN0 PLRS0NNLL 0LPAR!VLN! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2. 0. 1 CL ASSl l l CA! l 0N 0l LVPL 0YLLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2. 0. 2 A0Vl Nl S! RA! l 0N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2. 0. 3. PLRS 0NNLL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3. 0 lUNC!l 0NS 0l PLRS0NNLL SLC!l 0N | hR SLC! l 0N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3. 1. LVPL 0YLLS' bLNLl l ! S VANACLVLN! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3. 2 PLRl 0RVANCL VANACLVL N! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3. 3. RL! l RLVLN! 0R0LRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
ChAP!LR 4. wLLK 3 ChAP!LR 4. wLLK 3 ChAP!LR 4. wLLK 3 ChAP!LR 4. wLLK 3 - -- - C0RRLSP0N0LNCL wl !h C0RRLSP0N0LNCL wl !h C0RRLSP0N0LNCL wl !h C0RRLSP0N0LNCL wl !h !hL h0' S !hL h0' S !hL h0' S !hL h0' S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
ChAP!LR -. wLLK 4 ChAP!LR -. wLLK 4 ChAP!LR -. wLLK 4 ChAP!LR -. wLLK 4 - -- - 0LSCl PLl NARY CASLS| L 0LSCl PLl NARY CASLS| L 0LSCl PLl NARY CASLS| L 0LSCl PLl NARY CASLS| LN0Ul Rl LS| AbSLN!LL RL N0Ul Rl LS| AbSLN!LL RL N0Ul Rl LS| AbSLN!LL RL N0Ul Rl LS| AbSLN!LL RLP0R!S P0R!S P0R!S P0R!S . . . . . . . . . . . . . . . . . . 14
-. 0 P! v AN0 0l SCl PLl NL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
-. 1 CRl LvANCLS hAN0L l NC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
-. 1. 1 whY NLL 0 0l Ll l LC! l vL CRl LvANCL hAN0L l NC? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
-. 1. 2 A! P! v . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
ChAP!LR b. wLLK - ChAP!LR b. wLLK - ChAP!LR b. wLLK - ChAP!LR b. wLLK - - -- - l N!LRvl Lw AN0 hAJJ A l N!LRvl Lw AN0 hAJJ A l N!LRvl Lw AN0 hAJJ A l N!LRvl Lw AN0 hAJJ ARRANCLVLN!S RRANCLVLN!S RRANCLVLN!S RRANCLVLN!S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
b. 0 l N!LRvl Lw ARRANCLVLN!S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
b. 1 hAJ J ARRANCLVLN!S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
ChAP!LR 7. wLLK b ChAP!LR 7. wLLK b ChAP!LR 7. wLLK b ChAP!LR 7. wLLK b - -- - LAb0UR RLLA!l 0NS| 0LA LAb0UR RLLA!l 0NS| 0LA LAb0UR RLLA!l 0NS| 0LA LAb0UR RLLA!l 0NS| 0LALl NC wl !h CbA Ll NC wl !h CbA Ll NC wl !h CbA Ll NC wl !h CbA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
7. 0 P! v CLN! RAL LVPL0YLLS UNl 0N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
7. 0. 1 Ab0U! CbA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
7. 0. 2 CbA AN0 P! v . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
ChAP!LR 8. wLLK 7 ChAP!LR 8. wLLK 7 ChAP!LR 8. wLLK 7 ChAP!LR 8. wLLK 7 - -- - 0LALl NC wl !h V0!l vA! 0LALl NC wl !h V0!l vA! 0LALl NC wl !h V0!l vA! 0LALl NC wl !h V0!l vA!l 0N !LChNl 0ULS l 0N !LChNl 0ULS l 0N !LChNl 0ULS l 0N !LChNl 0ULS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
8. 0 V0!l vA!l 0N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
0. 0 PR0bLLVS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
viii

0. 1 RLC0VVLN0A! l 0NS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
CL0SSARY CL0SSARY CL0SSARY CL0SSARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A

l| ure 1 hl LRARChY lR0V !0P !0 b0!!0V A! P!v . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
l| ure 2 !LRVl N0L0Cl LS C0VV0NLY USL0 A! P!v . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
l| ure 3 0l llLRLN! P0S!S 0l CLNLRAL VANACLRS 0l RLSPLC!l vL !v CLN!LRS . . . . . . . . . . . . . 4
l| ure 4 hl LRARChY 0l A0Vl N d PLRS0NNLL 0LPAR!VLN! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . b

1

CHAPTER 1: AN INTRODUCTION TO
PTV
Pa|| san enered |no !e|ev| s| on broadcas| n ae w|| a sua| | || o !v Sa|on esau| | s|ed
a L a |or e r ou w|e r e r a ns u| s s | on was | r s ue aue d | n b| ac | d w|| e w| | e e c
r ou 2b Noveuuer 10b4. !e|ev|s|on cenres were esau|| s|ed | n Karac|| and
Rawa| |nd| |ls| auauad |n 10b7 and | n Pes|awar and 0ue a | n 1074 w|| |e |nroduc|n |e
so||s|caed uranc| o |e e| ecron|c ued| a | n |e counr,, |e uroad ersec| ve |e | n
u| nd was o | noru and educae |e eo| e |rou| w|o| esoue ener a| nuen and o
| ncu| ca e | n |eu a rea er awar eness o |e| r own || sor,, |er| ae, curr en rou| eus and
deve| ouen as we| | as |now| ede o |e wor| d a | are
1 . 0 HI S T O R Y O F T HE
O R G ANI Z AT I O N
Pa|| san !e| ev| s| on Corora| on L| u| ed lP!v} Pa|| san !e| ev| s| on Corora| on L| u| ed lP!v} Pa|| san !e| ev| s| on Corora| on L| u| ed lP!v} Pa|| san !e| ev| s| on Corora| on L| u| ed lP!v} | s a uu| | c | | u| ed couan,. Covernuen
o Pa|| s an |o| ds a| | | s s|ar es. !|e dec| s| on o esau| | s| a ener a| -urose e| ev| s| on
serv| ce w| | |e ar | c| a| on o r| vae ca| a| and under |e ener a| suerv| s| on o |e
Government of Paki st an ( GOP) was a|en | n 0couer 10b3.
Suuseuuen| ,, |e C0P s| ned an areeuen w| | N| on L| ecron| c Couan, N| on L| ecron| c Couan, N| on L| ecron| c Couan, N| on L| ecron| c Couan, l NLC} l NLC} l NLC} l NLC} o
Jaan, a| | ow| n | o oerae wo | | o s a | ons | n Pa|| san. !|e | rs o |ese s a | ons
wen on a| r | n Lahor e on 26
t h
November 1964. 0n |e cou| e| on o |e ezer| uena|
|ase, a r| vae | | u| ed couan,, ca| | ed !e| ev| s| on Prouoers L| u| ed was se u | n 10b-,
w|| c| was conver ed | no a uu| | c | | u| ed couan, | n 10b7. !e| ev| s| on cenr es were
es au| | s|ed | n Kar ac|| and Rawa| | nd| | l s| auauad | n 10b7 and | n Pes|awar and 0ue a | n
1074. P!v sae| | | e r ansu| ss| on | s round |e c| oc|.
!|e Kar ac|| Cenre couuenced | s r ansu| ss| on on Noveuuer 2, 10b7 and was |e | rs
u| | - | eded sa | on |oused | n | s own uu| | d| n u| | , and roer| , euu| ed w| | ue er
ec|n| ca| ezens| ve euu| uen or roduc| on u, e| ecron| c ue|ods | |as our ua| n
co| our s ud| os, | nc| ud| n one des| ned and euu| ed or News. !|e roess| ona| uua| | , o
| s var| ed rorau are, ue | uus| c or draua |as ueen o a o s andard. !|e P!v-Kar ac||
Cenre a| on w| | our Re-uroadcas S a | ons a Thana Bol a Khan, Shi kar pur , Noor pur and
2

Thando All ahyar , connec ed o o|er RbSs | n |e counr , |rou| V| crowave | | n| cover
auou 007 o |e ou| a | on 007 o |e ou| a | on 007 o |e ou| a | on 007 o |e ou| a | on.
0n leuruar , 18, 1082 Va| n Co| our !v Cenre was | nauuraed a -8 S|a|r a|-e-0ua| d-
e-Aza| n w| | !wo Produc| on Sud| os, 0ne Announceuen | News Sud| o, an 0udoor
broadcas van d07 Nos. o orau| e oudoor record| n un| s or News|Cur ren A a| rs and
Prorauues. P!v 0uea was esau| | s|ed dur| n 1074 | n |e auandoned Vason| c Lode,
0ue a Can and was orua| | , | nauuraed on 2b| Noveuuer 1074.
A s| u| | ar ce| | was es au| | s|ed or Produc| on !ra| n| n | n 1084. bo| |ese d| v| s| ons
|ad ueen wor|| n | n rened uu| | d| ns ueore uov| n o Acadeu,' s uu| | d| n | n 1088.
1. 0. 1 TEL EVI SI ON PROGRAMMES
0ur| n |e decades o |e 1070s, 1080s and 1000s, P!v drauas and e| e| a,s were
cons| der ed as |e ues | n |e l nd| an suucon | nen. !|ese | nc| uded,
K|uda K| bas | Un|a|| !an|a| ,aan
Aanan !er |a l| , l| , S ud| o 0|a| l 2 !}
S ud| o Pona, !een l 2 7} Ande|r a U a| a Sona C|and|
Unc| e Ur | !a| eeu-e-baa| | |an A| | Noon
waar | s 0|oo K| nar e Sune|r a, 0| n
A| |a br avo C|ar | | e Ana A||r | C|a an
Za| r Zauar Pes | 0|uwan Ka | Pu | |
wa a hau N| u|ae| n Ca| band|an Ka|az Ka, P|oo|
!|ese ar e on| , soue wor| uen| on o lauous !e| ev| s| on roraus || sor, o P!v.
!|ere are a | o uore o uen| on |e conr| uu| on o P!v | n |e enera| nuen | ndusr ,
dur| n |ose | ues w|en Pa|| s an as a coun r, needed a | aoru o ener a| n |eu, and
P!v d| d |a ou successu| | , w|en | was a so| e sour ce o enera| nuen w| || n |e
counr, (pr obabl y across the bor der as wel l ).
1. 0. 1. 1 OBJECTIVES OF THE ORGANIZATION
! o | v e e n e r a | n u e n o e o | e o P a | | s a n a n d o u s | d e | e c o u n r , u ,
a r r a n | n d| er en uov| es , | a,s and s or s r or aus .
!o |ee | s v| ewers | n ouc| w| | c|an| n c| rcuusances o wor| d and | ve |eu cur ren a a| r s
| n or ua | on | | |e news .
!o | ncrease |e | | erac, rae u, roduc| n educa| ona| roraus.

INTERNSHIP REPORT: PTV
PREPARED
S | n c e P a | | s a n | s a n l s | a u
l s | a u a n d eac || ns o eo| e o a| | r e| | | ons w| | |e |e| o r e| | | ous r or aus .
!o ur| n soc| a| and cu| ura| awareness | n |e eo| e.
P o | | | ca| and s oc| a | s e c u r | ,
Prov| de | norua| on auou sc| ence and
1 . 1 MANAG E
1. 1. 1. PTV COMES UNDER
Secre ar, V| n| sr, 0 l norua | on and broadcas| n | s |e c|a| r uan o Pa|| s an
!e| ev| s| on board o 0| recors.
1. 1. 2. APPOI NTMENTS AT
A board o 0| recors ao| ned u, |e Cover nuen o
!|e Vana| n 0| r ecor o |e Corora| on, du| , ao| ned u, |e Covernuen o
Pa|| s an and aroved u, |e board o 0| recors, | s |e Adu| n| sra| ve and Lzecu | ve
head o |e Corora | on. he | s |e coueen au|or| , o | u| e
Corora | on and | s eu| o,ees.
l| ur e l| ur e l| ur e l| ur e 1 11 1 hl LRARChY lR0V !0P !0 b0!!0V A! P! v hl LRARChY lR0V !0P !0 b0!!0V A! P! v hl LRARChY lR0V !0P !0 b0!!0V A! P! v hl LRARChY lR0V !0P !0 b0!!0V A! P! v
0b lPbC}
Javed
hassan A|,

P a | | s a n | s a n l s | a u | c R e u u | | c , | e r e o r e o c o n v e , | e u e s s a e o
eac || ns o eo| e o a| | r e| | | ons w| | |e |e| o r e| | | ous r or aus .
!o ur| n soc| a| and cu| ur a| awareness | n |e eo| e.
| a | s e c u r | , .
Prov| de | norua| on auou sc| ence and ec|no| o,.
MANAG E R I A L S T R U C T U R E
COMES UNDER:
Secre ar, V| n| sr, 0 l norua| on and broadcas | n | s |e c|a| r uan o Pa|| s an
!e| ev| s| on board o 0| recors.
PPOI NTMENTS AT PTV:
A board o 0| recors ao| ned u, |e Cover nuen o Pa|| s an uanaes | s a a| rs.
Pa|| san and aroved u, |e board o 0| recors, | s |e Adu| n| sr a| ve and Lzecu| ve
head o |e Corora | on. he | s |e coueen au|or| , o | u| euen ru| es or |e
Corora | on and | s eu| o,ees.
hl LRARChY lR0V !0P !0 b0!!0V A! P! v hl LRARChY lR0V !0P !0 b0!!0V A! P! v hl LRARChY lR0V !0P !0 b0!!0V A! P! v hl LRARChY lR0V !0P !0 b0!!0V A! P! v
SLCRL!ARY l d b SLCRL!ARY l d b SLCRL!ARY l d b SLCRL!ARY l d b
lChAlRVAN} lChAlRVAN} lChAlRVAN} lChAlRVAN}
V0
0V0
board o
0|recors
Javed
hassan A|,
0b lSPR
A0S V|o
l.A.
A0S V|o
l|n
3
| c R e u u | | c , | e r e o r e o c o n v e , | e u e s s a e o
eac|| ns o eo| e o a| | r e| | | ons w| | |e |e| o r e| | | ous r or aus .

Secre ar, V| n| sr, 0 l norua | on and broadcas | n | s |e c|a| r uan o Pa|| s an
Pa|| s an uanaes | s a a| rs.
Pa|| s an and aroved u, |e board o 0| recors, | s |e Adu| n| sra| ve and Lzecu| ve
uen ru| es or |e

A0S V|o
l|n

PREPARED
l| ur e l| ur e l| ur e l| ur e 2 22 2 ! LRVl N0L0Cl LS C0VV0NL Y USL0 A! P! v ! LRVl N0L0Cl LS C0VV0NL Y USL0 A! P! v ! LRVl N0L0Cl LS C0VV0NL Y USL0 A! P! v ! LRVl N0L0Cl LS C0VV0NL Y USL0 A! P! v

l| ur e l| ur e l| ur e l| ur e 3 33 3 0l llLRLN! P0S!S 0l CLNLRAL 0l llLRLN! P0S!S 0l CLNLRAL 0l llLRLN! P0S!S 0l CLNLRAL 0l llLRLN! P0S!S 0l CLNLRAL

0|recor
Curren Aa|rs
0CA 0CA 0CA 0CA
0|recor News
0N 0N 0N 0N
0|recor P!v
Na|ona|
0. NA! 0. NA! 0. NA! 0. NA!
0|recor P!v
C|oua|
0. C|oua| 0. C|oua| 0. C|oua| 0. C|oua|
0|recor
Ln|neer|n
Proec
0LP 0LP 0LP 0LP
0|recor 0!h
0. 0!h 0. 0!h 0. 0!h 0. 0!h
CV P!v
KARAChl
CV P!v
LAh0RL
CV P!v
NLwS

! LRVl N0L0Cl LS C0VV0NL Y USL0 A! P! v ! LRVl N0L0Cl LS C0VV0NL Y USL0 A! P! v ! LRVl N0L0Cl LS C0VV0NL Y USL0 A! P! v ! LRVl N0L0Cl LS C0VV0NL Y USL0 A! P! v
0l llLRLN! P0S!S 0l CLNLRAL 0l llLRLN! P0S!S 0l CLNLRAL 0l llLRLN! P0S!S 0l CLNLRAL 0l llLRLN! P0S!S 0l CLNLRAL VANACLRS 0l RLSPLC! l vL ! v CLN! LRS VANACLRS 0l RLSPLC! l vL ! v CLN! LRS VANACLRS 0l RLSPLC! l vL ! v CLN! LRS VANACLRS 0l RLSPLC! l vL ! v CLN! LRS
0|recor News 0|recor
l|nance
0l 0l 0l 0l
0|recor
!ra|n|n
Acadeu,
0!A 0!A 0!A 0!A
0|recor P!v
0. C|oua| 0. C|oua| 0. C|oua| 0. C|oua|
0|recor
Proraus
0P 0P 0P 0P
0|recor Adu|n
and Personne|
0AP 0AP 0AP 0AP
0|recor 0!h
0. 0!h 0. 0!h 0. 0!h 0. 0!h
0|recor
Var|e|n
0V 0V 0V 0V
0|recor
Var|e|n
Srae, and
P|ann|n
0. VSP 0. VSP 0. VSP 0. VSP
Adu|n|sra|on
d Personne|
Vanaer
APV APV APV APV
Ass|san
Personne|
Vanaer
AP0 AP0 AP0 AP0
CV P!v
h0VL
CV P!v
ACA0LVY
CV P!v
PLShAwAR
CV P!v
0UL!!A
CV P!v
NA!l0NAL
4

0|recor
lnerna|ona|
Re|a|ons
0lR 0lR 0lR 0lR
0|recor
Ln|neer|n,
0era|ons and
Va|nenance
0L l0V} 0L l0V} 0L l0V} 0L l0V}
head o Sa|es
h0S h0S h0S h0S
CV P!v
NA!l0NAL
5

1. 1. 3 OPERATI ONAL AREAS
P!v |as | s headuuar er | n ledera| Ca| a| l s| auauad and | s Cen r a| Sa| es 0 | ce
lCS0} | n Kar ac|| , w|| | e |av| n | s re| ona| !v cenres | n,
La|or e Kar ac ||
Rawa| | nd| 0ue a
Pes |awar Vu| an
Az ad J auuu d Kas |u| r
!|| s newor| o Pa|| s an !e| ev| s| on covers auou 877 877 877 877 o ou| a| on, w|| c| | s auou
120 u| | | | on, and 37. -7 o ar ea | ns| de Pa|| s an and Azad Kas|u| r .
Na| ona| News bur eau a l s| auauad News un| s a a| | !e| ev| s| on Cenr es and a.
h,der auad la| s a| auad
Vu| an Vuza ar auad
Su||ur 0. l . K|an
Auuo auad
V, ua or eu|as| s a P!v CS0, Kar ac|| was on Adu| n| sra| on and Personne|
0earuen, |ereore | |as ueen ur| e | , eu|as| zed on.
CHAPTER 2: WEEK 1
THE ORIENTATION
2 . 0 T HE AD MI NI S T R AT I O N AND
P E R S O NNE L D E P A R T ME NT
0n u, ver, | r s da,, l a| on w| | u, wo e| | ow co| | eaues, were o| d auou |e
l uorance and unc | ona| | | es o |e Adu| n d Personne| 0earuen. lrou Adu| n and
Personne| Vanaer, |e || er arc|, d| v| des | no Adu| n 0| cer and Personne| 0| cer, w|| c|
ar e |e |eads o |e| r resec| ve dear uens. S| nce l a| read, uen| oned, u, uos| ,
eu|as| s was on Personne| 0ear uen , |ereore l ' d ue |ee| n u, concenr a | on | | u| ed
o saue.

PREPARED
l uus ue noed |a | | |e |ere' s a
l ound | rea| | , | n eres| n, uecause | | s ouc|| n uan, asecs o
we| | as Soc| a| Ps,c|o| o, Soc| a| Ps,c|o| o, Soc| a| Ps,c|o| o, Soc| a| Ps,c|o| o,, uecause a | ues eu| o,ees do no |now |e cou| | ca | ons
ue|| nd a dec| s| on w|| c| | s a|en, |e
wa, |a |e, don' e deuo| va ed, uecause a uo| vaed eu| o,ee | s an asse o an,
oran| za | on.

l| ur e l| ur e l| ur e l| ur e 4 44 4 hl LRARChY 0l A0Vl N hl LRARChY 0l A0Vl N hl LRARChY 0l A0Vl N hl LRARChY 0l A0Vl N d PLRS0NNLL d PLRS0NNLL d PLRS0NNLL d PLRS0NNLL
Adu|n Adu|n Adu|n Adu|n
0|cer 0|cer 0|cer 0|cer
Ass|san Ass|san Ass|san Ass|san
Adu|n 0|cer Adu|n 0|cer Adu|n 0|cer Adu|n 0|cer
Adu|n Ass|san Adu|n Ass|san Adu|n Ass|san Adu|n Ass|san
Jun|or Adu|n Jun|or Adu|n Jun|or Adu|n Jun|or Adu|n
!,|s cuu Jun|or !,|s cuu Jun|or !,|s cuu Jun|or !,|s cuu Jun|or

l uus ue noed |a | | |e |er e' s a er ce| on o Personne| and AP0 ous uor| n,
l ound | rea| | , | n eres| n, uecause | | s ouc|| n uan, asecs o huuan Ps,c|o| o, huuan Ps,c|o| o, huuan Ps,c|o| o, huuan Ps,c|o| o,
, uecause a | ues eu| o,ees do no |now |e cou| | ca | ons
a dec| s| on w|| c| | s a|en, |ereore one |as o | e |eu unders and |a and | n a
d PLRS0NNLL d PLRS0NNLL d PLRS0NNLL d PLRS0NNLL 0LPAR!VLN! 0LPAR!VLN! 0LPAR!VLN! 0LPAR!VLN!
A0VlN d A0VlN d A0VlN d A0VlN d
PLRS0NNLL PLRS0NNLL PLRS0NNLL PLRS0NNLL
VANACLR VANACLR VANACLR VANACLR
Personne| Personne| Personne| Personne|
6
er ce| on o Personne| and AP0 ous uor| n,
huuan Ps,c|o| o, huuan Ps,c|o| o, huuan Ps,c|o| o, huuan Ps,c|o| o, as
, uecause a | ues eu| o,ees do no |now |e cou| | ca | ons
reore one |as o | e |eu unders and |a and | n a

Sen|or Sen|or Sen|or Sen|or
Secrear, Secrear, Secrear, Secrear,
Jun|or Secrear, Jun|or Secrear, Jun|or Secrear, Jun|or Secrear,
7

2. 0. 1 CL ASSI FI CATION OF EMPL OYEES
lo| | ow| n are |e c| ass| | ca| on o eu| o,ees a P!v CS0-Karac|| ,
Con r ac Per uanen
Pr oua | oner Cas ua|
!euor ar , !r a| nee
Ar en | ce 0eu a | ons
l uus ue noed |a P!v ener a| | , | s no a eroruance or| ened oran| za | on uu
uore a sen| or| , uased en| ,.
2. 0. 2 ADMINISTRATI ON
Resons| u| e or oruu| a| on and | u| euen a| on o adu| n| sra| ve o| | c| es, co-
ord| na | on w| | o|er Cenres, oversee| n adu| n| sra| ve serv| ces, oruu| a| on o P!v
Lu| o,ees Serv| ce Ru| es and auenduen | n |e Ru| es, as and w|en reuu| r ed,
| u| euen a| on o d| r ec | ves r ece| ved rou |e Covernuen, o arr ane cenr a| | ,
| nsur ance o a| | P!v asses|roer| es and rea| | za | on o l nsur ance
C| a| us | n case o | oss|dauae caused o P!v asses|roer| es, | n order o dea| w| |
| ea| uaers | ns| u ed or and aa| ns P!v | n var| ous cours o Pa|| s an and o dea|
w| | P!v Un| ons.
2. 0. 3. PERSONNEL
Resons| u| e o eror u |e ersonne| unc | ons, w|| c| a| | | no o| | ow| n
caeor| es,
2. 0. 3. 1 OPERATIVE FUNCTION
!|e oera | ona| unc | on o Personne| 0ear uen | nc| ude |e ac| v| | es sec| | ca| | ,
concer ned w| | rocur | n, deve| o| n, u | | | z| n and ua| n a| n| n e| c| en wor| or ce.
2. 0. 3. 1 MANAGERIAL FUNCTION
!|e Vanaer| a| unc | on o Personne| 0ear uen er a| ns o |e ac | v| | es
concer ned w| | | ann| n, oran| z| n, sa| n and d| rec | n |e wor| o |ose w|o
eroru |e oera | ve unc| ons.
8

!|e uroad unc | ons o Personne| 0ear uen are oruu| a| on and | u| euen a | on
o ersonne| o| | c| es, over-see| n ersonne| unc| ons a| | over |e Corora| on,
uanower | ann| n | nc| ud| n r ecr u| uen, rouo| on and r anser e c.
CHAPTER 3: WEEK 2 -
FUNCTIONS OF PERSONNEL SECTION
3 . 0 F UNC T I O NS O F P E R S O NNE L
S E C T I O N / HR S E C T I O N
Lu| o,ees ' bene | Vanaeuen Per or uance Vanaeuen
Leave| Recor d l s s uance o P!v l den | , Car ds
Cener a| Cor r es ondence w| | |e
head 0uar er s | Res ec | ve Cen r es | S| s er
0 | ces
0| s c| | | nar , Cases | Lnuu| r | es | Ausen ee
Reor s
Ar r aneuen o ha 0r aw Cr | evance hand| | n
l n er v| ew Ar r aneuen Lauour Re| a | ons | 0ea| | n w| | CbA
3. 1. EMPL OYEES BENEFI TS MANAGEMENT
Personne| dearuen a P!v usua| | , a|es rea noe o | s huuan huuan huuan huuan
Resour ce| wor|or ce Resour ce| wor|or ce Resour ce| wor|or ce Resour ce| wor|or ce and rae |eu as |e| r va| uau| e asses. !|ereore |e, |ave || |
eu|as| s on Lu| o,ee bene | s Proraus and | |as a| wa,s ueen on |e| r || | r| or| ,
| | s.
lo| | ow| n ar e soue o |e ver, core unc | ons |a Personne| eroru,
3. 1. 1 PROVISION OF MEDICAL FACILITY
As er ued| ca| a endance ru| es, ersonne| sec | on |as ac| | | aed |e eu| o,ees.
!|| s sec| on r eu| ar| , c|ec|s |e u| | | | n o Pane| | ed hos| a| |Laus|0ocors|Ved| ca|
Sores and Re| uuurseuen b| | | s o Lu| o,ees. Aer Scru | n, and roer enr, | n
|e ued| ca| | eder, u| | | s ar e orwarded o |e | nance dearuen or re| eas| n |e
a,uen o |e concerned ar | es.
9

!a|| n on ane| , |e hos| a| s|Laus|Area Ved| ca| 0 | cers| Sores e c | s |e ou o
!v-Cenre Kar ac|| , P!v CS0 re ers suc| cases o |e CV|APV o |e !v !v !v !v- -- -Cenre Cenre Cenre Cenre
Kar ac|| Kar ac|| Kar ac|| Kar ac|| | necessar,. bo| un| s ua|e uon| w| se r e a| ner-s|| ees sear ae| , o
|e ane| .
3. 1. 2 ANNUAL INCREMENTS/PAY FIXATIONS
Personne| dearuen | s ac | ve| , | nvo| ved | n sa| ar , uanaeuen o P!v-CS0
Lu| o,ees w|ere ever , reu| ar eu| o,ee | n raned annua| | ncreuen on 1 11 1
s s s s
o Ju| , o Ju| , o Ju| , o Ju| ,
eac| ,ear eac| ,ear eac| ,ear eac| ,ear accord| n o || s||er a,-sca| es. l n case, an eu| o,ee r eac|es o |e ce| | | n
o || s||er a, rou, |e|s|e w| | | ue e| | | u| e or uove-over o |e nez rou
deend| n on || s||er eroruance ara| sa| r a | ns. A| | |e a,- | za| on due o uove-
over, annua| | ncreuen, add| | ona| | ncr euens ec. | s done u, |e Personne| Sec | on.
3. 1. 3 EOBI SCHEME
A| so |nown as Lu| o,ee 0| d-ae bene | l ns| u e Sc|eue and a| | P!v eu| o,ees
ar e covered under L0bl Pens| on Sc|eue. !|e uon|-w| se conr | uu | on cards are
reared and uon| w| se conr | uu | on reu| ances accord| n o L0bl conr| uu | ons ar e
sen o |e Re| ona| 0 | ce o |e L0bl u, |e l| nance 0ear uen o P!v-CS0 Kar ac|| .
3. 2 PERFORMANCE MANAGEMENT
3. 2. 1 FOR REGULAR EMPLOYEES
lor eec| ve conro| uec|an| su, uur e rouo| ons, uove-over ec. eroruance o
eu| o,ees are ara| sed. !|e ara| sa| er| od | s o one ,ear and | s uanaed u,
Peroruance Ara| sa| s. !|| s sec | on | s | nvo| ved | n rear a| on o ara| sa| orus,
send| n |eu o |e concerned dear uens or |e eva| ua | on and aer rece| o
|ese orus, |e, ar e |orou|| , c|ec|ed and orwarded o |e head 0uar ers or
l| na| | za | on, w|en | | s | na| | zed on| , |en |e co, | s sen o |e h0 and or| | na| | s
| | ed | no |e !v Cenre, Kar ac|| r ecord roous.

10

3. 2. 1. 1 TYPES OF PERFORMANCE APPRAISAL FORMS
Peroruance Ara| sa| orus | s used o eva| uae |e overa| | er oruance o an
eu| o,ee accord| n o |e| r cadre. A P!v-CS0, Karac|| , |e, are caeor| zed as
o| | ows,
LVPL0YLLS l N PAY LVPL0YLLS l N PAY LVPL0YLLS l N PAY LVPL0YLLS l N PAY- -- -
CR0UP CR0UP CR0UP CR0UP
LVPL0YLLS l NCLU0L0 LVPL0YLLS l NCLU0L0 LVPL0YLLS l NCLU0L0 LVPL0YLLS l NCLU0L0
1 - 4 lor a| | eu| o,ees | | s ed ue ween Cr ou 1 - 4.
- - 0 lor Adu| n| s r a | ve 0 | cer s , As s | s an Couan, Sec r e ar ,, Per s onne|
0 | cer s , As s | s an Adu| n| s r a | ve 0 | cer , P| ann| n 0 | cer s , As s | s an
Per sonne| 0 | ces , Sec ur | , 0 | cer s , Adu| n As s | s an s , P| ann| n
Secr e ar | es , Sec ur | , As s | s an s .
3. 2. 1. 1. 1. COMPONENTS OF PERFORMANCE APPRAISAL FOR EMPLOYEES
P!v' s Peroruance Ara| sa| oru can ue eas| | , | s d| s r| uued | no o| | ow| n sec | ons,
PERFORMANCE APPRAISAL FOR GROUP 1 4 EMPLOYEES
SECTION A:
Naue, Cur r en J ou !| | e, Pa, Cr ou,
!v Cen r e| 0 | ce| RbS, Sec| 0e . | 0| v, 0a e o u| r |,
h| |es Lzau| na | on
as s ed,
0| v| s| on| Cr ade,
SECTION B: Rati ngs
lacors
o l n e| | | ence
o Cooer a | on
o C|ar ac er d | n er | ,
o J ou | now| ede
o Per or uance
Cener a| over a| | eva| ua | on
o ver , ood
o Auove aver ae
o Aver ae
o be| ow aver ae
11

PERFORMANCE APPRAISAL FOR GROUP 5 9 EMPLOYEES
SECTION A:
Sec | on A | s suosed o ue | | | ed u, |e Per sonne| 0earuen, w|ere | | nc| udes
| norua | on | | |e,
Naue, Cur r en J ou !| | e, Pa, Cr ou,
!v Cen r e| 0 | ce| RbS, Sec| 0e . | 0| v, 0a e o u| r |,
h| |es Lzau| na | on
as s ed,
0| v| s | on| Cr ade, 0a e o| ned P! v,
0a e ao| n ed| r ouo ed
o cur r en os ,

er | od cover ed u, || s
ar a| s a| ,
Pr o es s | ona| r a| n| n
done| Lzau| na | on as s ed,
0e a| | s o awar d w| nn| n
dur | n |e er | od cover ed
u, || s ar a| s a| and
0e a| | s o un| s |uen awar ded| | e er s o war n| ns ,
d| s | eas ur es r ece| ved| d| s c| | | nar , ac | ons | ns a| | ed dur | n |e
er | od cover ed u, || s ar a| s a| .
!|| s | norua| on enau| es an, o| cer o |ave | rs |and | norua | on auou an,
eu| o,ee. Curren| , |ese | | es ar e re err ed o as Peroruance Ara| sa| s, uu ear | | er |
used o ue ca| | ed as Annua| Con | den | a| Reor, w|| c| enau| ed o |ave con| den | a|
| norua | on auou an, eu| o,ee, |ereore | | s sored ver, secure| , and | s a|en rea
care o.
SECTION B:
Sec | on b | s o ue | | | ed u, |e ara| ser and | | nc| udes,
J0b 0U!l LS
Abl Ll !Y !0 00 PRLSLN! J0b
o Per s ona| ! r a| s
l ac or s
o J ou r e| a ed ue|av| our - uua| | | es
l ac or s
o Cener a| over a| | eva| ua | on
ver , ood
Auov e av e r ae
Av e r ae
be| ow av e r ae
PLRl0RVANCL P0!LN!l AL
SECTION C:
RLvl LwS
o l| r s r ev| ew, a| on w| | |e| r S| na ur e, Naue, 0es| na | on, 0a e
12

o Second r ev| ew, a| on w| | |e| r S| na ur e, Naue, 0es | na | on, 0a e
o l| na| r ev| ew a| on w| | |e| r S| na ur e, Naue, 0es | na | on, 0a e l au |en | c and enu| | ua e
r ev| ew}
b, au|en | c and enu| | ua e rev| ew, l uean |a even | auove wo rev| ewers ave
a erson os| | ve r ev| ew, s| | | | || rd rev| ewer rev| ewed |e saue erson nea | ve| ,,
|a eu| o,ee' s overa| | Peroruance Ara| sa| | s ru| ned.
3. 2. 2 RESOURCE PERSONS / CONTRACTUAL EMPLOYEES
Resource Persons er oruance cer | | cae | s | ssued ever, uon|. l n case o
conr acua| eu| o,ees, |ere | s a searae oru or |e eva| ua | on w|| c| | s d| er en
rou |e Peroruance Ara| sa| loru.
3. 2. 3 LEAVE / RECORD
!|| s | s one o |e v| a| unc| ons o Personne| Sec | on s| nce ever, s| n| e eu| o,ee
w|e|er a reu| ar or a euorar, eu| o,ee, || s||er ersona| | | es | s ua| n a| ned rou
|e dae o || s ao| n uen | | | r e | reuen .
lo| | ow| n r e| aed | | es ar e ua| n a| ned and uanaed u, |e Personne| Sec | on | se| ,
!r ans er s Pa, and a| | owances C| r cu| ar s
Auenduen s, S a s r en |s Per or uance Ar a| s a| s
and a | o uor e.
Leave | eders o eu| o,ees ar e a| so ua| n a| ned and |ere ar e sear a e | eave | | es
o eu| o,ees. Aar rou || s uanua| | | e uanaeuen, e| ecron| c cou| | a | on record
|ee| n o eac| eu| o,ee | s searae| , uanaed u, |e Personne| Sec| on v| a
Lu| o,ee Adu| n| s r a | on S,s eu Lu| o,ee Adu| n| s r a | on S,s eu Lu| o,ee Adu| n| s r a | on S,s eu Lu| o,ee Adu| n| s r a | on S,s eu, w|| c| | s an Lua| | or | ened da auase soware Lua| | or | ened da auase soware Lua| | or | ened da auase soware Lua| | or | ened da auase soware.
3. 2. 3. 0. LEAVE SANCTIONING AUTHORITY
Leave sanc| on| n au|or| , |as |e d| scre| on o ran, reuse, cance| , or reuove
| eave o an, descr | | on.
3. 2. 3. 1 LEAVE FOR PERMANENT EMPLOYEES
lo| | ow| n are |e | eaves ava| | au| e or a eruanen eu| o,ee a P!v CS0, Kar ac|| .
Cas ua| | eave Ved| ca| | eave Va er n| , | eave
0uar an | ne | eave Couens a or , | eave S ud, | eave
Leave w| |ou a, l uaz| uuu - ,ear s }
13

3. 2. 3. 1. 1 DURATION OF LEAVES
A| ,| n o ar or | a e Leave s anc | on| n au |or | ,, |an head o 0ear uen .
Cas ua| | eave can ue uade and ar ova| ou a| ned r | or o| n on | eave.
Lu| o,ee r an ed | eave w| | | |ee |e eu| o,er and adu| n| s r a | on o |e c on ac de a| | s , |
|e, c|ane.
3. 3. RETIREMENT ORDERS
1 uon| ueore |er e | s a reu| nder order
!|e saue | ue, Personne| dearuen s ar s wor|| n on |e ens| on aers as er
|e oruu| a.
l| na| se| euen l uo| CP and CP und}
A |e | ue o re| r euen
o Leave enc as |uen or 3b- da,s
o L0bl
o C| ear ances o a| | r eua| n| n dues .
CHAPTER 4: WEEK 3
CORRESPONDENCE WITH THE HQS
lo| | ow| n are soue o |e uroses, Personne| Sec| on corresonds w| | |e head
0uarers,
l n |e as ec o er s onne| ua er s , || s s ec | on | s uu| e uus , | n |e ac | v| | es o | n| s |
r es ec | ve wor | o ener a| c| r cu| ar s , o | c e or der , d| r ec | ves o |e coue en au |or | | es e c.
Per s onne| s ec | on | s a| wa,s a| er o s end r e| ,, | e er s , r eu| nder s , r e er r | n o| | c, ua er s o
|e h0, and a| | o |er neces s ar , c or r esondence o o |er cen r es and o | ces .
var | ous ua er s ar e r ou ed |r ou| |e Adu| n and Per s onne| Vanaer o Cen r a| Sa| es o | ce,
Kar ac || u, |e o |er Var |e | n 0 | ces o h0 0 | ces | P!v News l s| auauad | 0ue a |
Pes |awar | L a|or e Cen r e e c. and o |er s | s er Var |e | n 0 | ces o d| er en C| | es, or
onwar d r oer s uuu| s s | on o |e head o Sa| es | Na | ona| Vanaer Sa| es r es ec | ve| ,.
!|| s s ec | on ac| | | a es o |er dear uen s | n er us o Per s onne| 0e| o,uen , u, r ov| d| n
r e| evan | n or ua | on r euu| r ed u, an, o |er dear uen e c.

14

CHAPTER 5: WEEK 4 - DESCIPLINARY
CASES/ENQUIRIES/ABSENTEE
REPORTS
5 . 0 P T V AND D I S C I P L I NE
0| sc| | | nar , Cases, Lnuu| r| es and Ausenee Reors are | uoran asec o wor|| n a
P!v, uecause P!v |as se sr| c ru| es aa| ns |e v| o| a| on o | s wor|| n env| ronuen uecause P!v |as se sr| c ru| es aa| ns |e v| o| a| on o | s wor|| n env| ronuen uecause P!v |as se sr| c ru| es aa| ns |e v| o| a| on o | s wor|| n env| ronuen uecause P!v |as se sr| c ru| es aa| ns |e v| o| a| on o | s wor|| n env| ronuen , and
| s aror| ae| , scru | n| zed on reu| ar and |ere | s no courou| se on d| sc| | | ne. l an,
eu| o,eel s} ound | n u| sue|av| n dur| n || s||er wor|| n er | od, || s||er eroruance
ara| sa| |ACR | s a| so a sa|e |an, uecause | n |a case, |ese || ns ar e o| n o ue ar
o || s||er Peroruance Ara| sa| , w|| c| wou| d a ec || s over a| | eroruance. l n P!v
serv| ce r u| es, | | s o | | | | c| ac| v| | es ar e roued as u| sconduc, suc| as suo|| n,
uuarre| | | n e c.
5. 0. 1 WHEN AN EMPLOYEE INVOLVED IN ILLEGAL ACTIVITIES
l n |es e r ear ds , s uc | ac | v| | es ar e s e as u| s conduc | n |e s er v| ce r u| es , and |er e or e
|e| s |e | s | | au| e o a d| s c| | | nar , ac | on.
!|es e ac | ons ar e uas ed on |e r ece| o adver s e r eor u, |e head o 0ear uen or
an, us | | ed cou| a| n u, an, o |e s uer | or s | coun er ar e c. |e s ec | on a|es
s u| au| e neces s ar , ac | ons aa| ns |e r es onden l s} .
5. 0. 2 GUIDELINES AND DEALINGS OF SUCH ASPECTS
Cu| de| | nes | Lnuu| r | es | Sus ens | on cas es ar e | ven| dea| u, |e Per s onne| 0ear uen | s e| .
5. 0. 3 LEAVE AND ABSENTEE RECORD MAINTENANCE
Leave and ausen ee r ecor d ua| n enance | s c|ec|ed and ver | | ed er | od| c a| | , o |ave an u
o da e ous er va | on on a endance and on |e uas | s o w|| c|, neces s ar , ar or | a e
ac | ons | needed, ar e a|en.
l | s eu|as | zed |a | eave r ecor d uoo| s |ou| d ue ua| n a| ned on da| | , uas | s , s o |a an,
| n or ua | on, | r euu| r ed | s on |e | ner | s .
15

5 . 1 G R I E V ANC E S HAND L I NG
Cr| evance Cr| evance Cr| evance Cr| evance ua, ue an, enu| ne or | ua| nar , ee| | n o d| ssa | sac| on or | n us| ce
w|| c| an eu| o,ee ezer| ences auou || s ou and | s naur e, auou |e uanaeuen
o| | c| es and rocedures. l uus ue ezressed u, |e eu| o,ee and urou| o |e no| ce
o |e uanaeuen and |e oran| za| on. Cr| evances a|e |e oru o co| | ec | ve d| sues
w|en |e, ar e no reso| ved. A| so |e, w| | | |en | ower |e uora| e and e | c| enc, o |e
eu| o,ees. Unaended r| evances resu| | n r usr a | on, d| ssa| sac| on, | ow roduc| v| ,,
| ac| o | ner es | n wor|, ausenee| su, ec. l n s|or, r| evance ar | ses w|en eu| o,ees'
ezec a | ons ar e no u| | | | ed rou |e oran| za | on as a resu| o w|| c| a ee| | n o
d| sconenuen and d| ssa| s ac| on ar | ses. !|| s d| ssa| sac| on uus cro u rou
eu| o,uen | ssues and no rou ersona| | ssues.
Cr| evance ua, r esu| r ou |e o| | ow| n acor s,
l ur oer wor || n cond| | ons s uc | as s r | c r oduc | on s andar ds , uns a e wor || ace, uad r e| a | on
w| | uanaer s , e c.
l r r a | ona| uanaeuen o| | c| es s uc | as over | ue, r ans er s , deuo | ons , | nar or | a e s a| ar ,
s r uc ur e, e c.
v| o| a | on o or an| z a | ona| r u| es and r ac | ces
5. 1. 1 WHY NEED OF EFFECTI VE GRI EVANCE HANDLI NG?
An eec| ve r| evance rocedure ensures an au| au| e| | earn| n wor| env| ronuen
uecause | redresses |e r| evance o uuua| sa | s ac| on o uo| |e eu| o,ees and
|e uanaers.
l a| so |e| s |e uanaeuen o r aue o| | c| es and rocedures acceau| e o |e
eu| o,ees. l uecoues an eec | ve ued| uu or |e eu| o,ees o ezress ee| | ns,
d| sconen and d| ssa | sac | on oen| , and orua| | ,.
5. 1. 2 AT PTV
!|e |ear | n o | oca| r| evance under |e serv| ce ru| es are se | ed a CS0 Leve| and
|e r | evances r e| ae o |e o| | c, uaer ec. are r eer red o |e head 0| ce.
w|| | e ana| ,z| n soue Peroruance Ara| sa| s and Persona| l| | es, l ound soue
o| ders w| | C|are S|ees and ao| o| es, uecause |e, eared | wou| d aec |e| r
Annua| Peroruance Ara| sa| , so | s|ows |ow uuc| P!v eu|as| zes on d| sc| | | ne.
16

CHAPTER 6: WEEK 5 INTERVIEW
AND HAJJ ARRANGEMENTS
6 . 0 I NT E R V I E W A R R ANG E ME NT S
l n case o new || r | n, a| | |e arr aneuens or | n erv| ews, ess e c. are conduced and
erorued u, |e Personne| Sec| on s| nce a ersonne| , or |uuan r esources, dearuen | s
a dearuen w| || n an oran| za| on |a | s resons| u| e or a| | eu| o,ee ser v| ces.
!|| s dearuen ' s du | es | nc| ude arac | n, ua| n a| n| n and uo | va | n eu| o,ees
w|| | e ensur| n an oran| za| on' s oa| s ar e ue and va| ues are u|e| d. A ersonne|
dearuen ua, | nc| ude one or uan, eu| o,ees deend| n on |e s| ze o |e
oran| za| on.
!|e ersonne| sec| on a P!v usua| | , | oo|s a er and eu|as| zes on w|| | e conduc| n
an | nerv| ew sess| on.
0r an| za | ona| Po| | c ,,
Lu| o,ee Re| a | ons ,
Rec r u| uen and Se| ec | on
6 . 1 HAJ J AR R ANG E ME NT S
Annua| ha draw | s ar raned u, |e Personne| Sec | on, and rou |a | uc|, draw, 3
| uc|, w| nners are conve,ed o |e head 0| ce, and | ' s |e r esons| u| | | , o ersonne|
dearuen o r ecord and | oo| a er a| | necessar, arr aneuen s and corresondens
reard| n |e saue.

17

CHAPTER 7: WEEK 6 - LABOUR
RELATIONS/DEALING WITH CBA
7 . 0 P T V C E NT R AL E MP L O Y E E S
U NI O N
7. 0. 1 ABOUT CBA
P!v Cenr a| Lu| o,ees Un| on a| so |nown as CbA, | oo|s aer |e eu| o,ees a a| r s
and de| | vers |e vo| ce o Lu| o,ees o P!v uanaeuen.
7. 0. 2 CBA AND PTV
P!v recon| zes |e | auour un| on and |e ua ers re| aed w| | CbA ar e dea| w| |
|e Personne| Sec| on.
7. 0. 2. 1 CBA V A PRIVATE SPORTS CHANNEL
CbA |as a | o o sa, | n P!v, o ue rec| se, w|en a r| va e e| ev| s| on sors c|anne|
c| a| ued o a|e !erres r| a| uroadcas | n P!v r| |s o uroadcas | n a Vea Lven | | |e
l CC Cr| c|e wor| d Cu 2011 l CC Cr| c|e wor| d Cu 2011 l CC Cr| c|e wor| d Cu 2011 l CC Cr| c|e wor| d Cu 2011, CbA oo| a ur ave s ance o | v| n |a r | | uac| o P!v
so |a V| | | | ons o Pa|| s an| s across |e Na | on w|o can' aord Cau| e !v, can a| so
wac| |e even on |e| r Na | ona| !v Newor|, w|ereas |a r| va e !v C|anne| r | ed
|a P!v can' uroadcas an, s| n| e cr| c|e uac| o Cr| c|e wor| d Cu 2011, | was
uecause o CbA |a Lu| o,ees o P!v o un| ed on a s| n| e | a oru and uade |a
!v C|anne| ' s c| a| u o P!v no uroadcas| n |e aues | | ve even on !erresr | a|
Newor|, as vo| d rou |e Cour.
!|e o| ns CbA r a| sed were va| | d |a P!v |as a w| de err esr | a| newor| couared
o |a Sors C|anne| w|| c| | s ava| | au| e on| , on Cau| e !v and do no |ave a
!erresr | a| Newor| and s| | | | oo| |ose r| |s o u| ac|ua| | P!v, and | n |e end CbA
won |e case aa| ns |a ar | cu| ar Sors C|anne| , and now P!v ossesses a| | l CC
Lvens uroadcas | n r| |s.
18

CHAPTER 8: WEEK 7 DEALING WITH
MOTIVATION TECHNIQUES
8 . 0 MO T I V AT I O N
l | s an added resons| u| | | , o Personne| Vanaer | n an, oran| za | on o |ee || s||er
wor|orce uo| vaed a| | |e | ue o |ave os| | ve deve| ouen | n overa| | oran| za | on.
!|ere were soue ec|n| uues, l er sona| | , no| ced dur| n u, 2 Von |s s a, a P!v CS0,
Kar ac|| , w|| c| | s | | sed as under,
28 eu| o,ees r ou a| | over cor or a | on ar e | ven c|ance o er or u ha on |e ezens e o P! v.
l ncen | ves ar e | ven o |e s a| es s a or ua| n a| n| n a r euar |au| e er or uance dur | n a s | u| a ed
er | od.
Add| | ona| | ncr euen | n |e s a| ar , | s | ven o eu| o,ees or 4 ver , Cood r a | ns | n Per or uance
Ar a| s a| .
!|r ee advance | ncr euen s o |e dr | ver s and d| s a c | r | der s or ua| n a| n| n an ac c| den r ee s er v| ce.
bonus on L| d 0ccas | ons .
lu| | ued| ca| o s e| and au| | , w|| c| | nc| udes ar en s , w| e, and c || | dr en or r eu| ar eu| o,ees and
or euor ar , eu| o,ees on| , or w| e w| | c || | dr en and uo |er on| , | s |e | s w| dow.
48 s c |o| ar s || s r ou a| | over |e cor or a | on ar e | ven o |e eu| o,ee' s c|| | dr en r ou | n er ued| a e
o os r adua e s ud| es .
C|| | dr en o r e | r ed| ez| r ed| cur r en | , wor || n eu| o,ees ar e | ven r e er ence or |e vac an os | | ons .
!o|en awar d or |e c || | dr en o eu| o,ees on accoun o cou| e | n h| z 0ur an.
0or un| , or C|r | s | an eu| o,ees o v| s | |e| r ho| , P| ac e | . e. Roue.
L| d du , a| | owance o eu| o,ees o Pa, Cr ou-- d b w|o er or u du | es dur | n |e Caze ed ho| | da,s
o L| d.
Cas | r ewar d o h| ndu| S| || eu| o,ees on |e eve o ' 0| wa| | ' and ' bes aa| || '
P|0 a| | owances o |os e eu| o,ees w|o cou| e ed |e| r P|0.

19

CHAPTER 9: PROBLEMS AND
RECOMMENDATIONS
9 . 0 P R O B L E MS
As P!v | s a ver, |ue oran| za| on so |ere ar e soue rou| eus, w|| c| ar e aced u, |e
eu| o,ees o P!v CS0, Kar ac|| .
0n| , s a| ar , s ec | on | s r oer | , couu er | zed, w|| | e |e r eua| n| n s ec | ons |ave no r oer
couu er ac| | | ,.
!|er e | s no r oer c|ec| on ued| ca| unds . ! || s auoun and ac| | | , can ue u| s us ed.
!|e au |or | , | s cen r a| | zed | n P!v.
No r oer s ,nc|r on| z a | on auon |e unc | ona| ar eas o uus | nes s |a ,| e| ds | n || | der ee o
con us | ons and u| | ua e| , e ec s on e | c| enc, o wor |er s .
!|er e | s a need o uor e s a | n P!v uec ause | n P! v |e as | o |r ee er s ons | s er or u| n u, one
er s on, r es u| | n o | ow der ee o s a | s ac | on and couu| uen w| | |e or an| z a | on.
9 . 1 R E C O MME ND A T I O NS
l n u, o| n| on |ere ar e soue sues | ons or eec| ve u| | | za | on o ava| | au| e
resources and or ua|| n eo| e uore couu| ed w| | |e oran| za | on.
!|e w|o| e s ,s eu o P! v Cen r es s |ou| d ue c ouu er | z ed.
!|er e s |ou| d ue ac| | | | es o az uac|| ne, /er oz co, | ns a| | ed w| || n |e Adu| n| s r a | on and
Per s onne| sec | on.
!|er e s |ou| d ue an e ec | ve couuand and con r o| s,s eu es ec| a| | , w| || n |e Adu| n and
Per s onne| l| oor s | nce || || , s ens | | ve | | es , | n or ua | on and o| der s ar e | aced |er e, |er e or e
s es s |ou| d ue a|en o s a euar d |eu u, ueans o CC! v s ur ve| | | ance.
!|er e uus ue s oue r es r | c | on | n en er | n d| r ec | , | n o |e Adu| n and Per s onne| Sec | on or
s r aner s .
As an | n er nee, l ound | | nconven| en |a we |ad |ave en r ance s | | | n or der o en er |e P!v
Kar ac || Cen r e, s | nce as an l n er nee, we ar e ar o P!v or s |or er and | | u| ed san o | ue,
|er e or e aar r ou ue| n a uo | va | on or us o ue ar o an or an| z a | on | | | e P! v, aar r ou
|a , | ' d uene | us o en er |e r eu| s es | n uu| c| | ue, uecaus e we r euu| r e a | eas - o 10
u| nu es | n o en er | n |e r eu| s es uecaus e | r s we |ave o ua|e a v| s | or s| | and |an ver | , |
a |e ua| n en r ance. ! || s | ue er | od can ue u| n| u| zed.
Pr oer da auase uanaeuen s ,s eu s |ou| d ue | u| euen ed o a|e no e o |e w|| c| | | es ar e
u| ss | n and w|| c | | | es ar e | aced w|er e, and | needed s o -co, ver s | on o needed | | e s |ou| d ue
uade ava| | au| e s o |a on| , |a er s on or | ns ance Vs . S|a|| da bano Vs . S|a|| da bano Vs . S|a|| da bano Vs . S|a|| da bano | r euu| r e o s ee
20

Vr . Vu|auuad A | ' s Vr . Vu|auuad A | ' s Vr . Vu|auuad A | ' s Vr . Vu|auuad A | ' s | | e, s |e s |ou| d |ave |e r | v| | ees o |ave enc r , ed and as s wor d
r o ec ed ver s | on o |e saue, | ns ead o a|| n | ue | n s ear c || n |e ez ac | | e.
!|er e s|ou| d ue r oer c|ec| on ued| ca| unds . A couu| ee s |ou| d ue uade o c |ec| |e ued| ca|
r ecor ds on r eu| ar | ,.
0ecen r a| | zed o| | c, s |ou| d ue ado ed | n P! v.
!|er e s |ou| d ue r oer s ,nc|r on| za | on auon |e unc | ona| ar eas or | ur oveuen s | n e | c| enc,.
P! v s |ou| d r ec r u| uor e c ouu| ed eu| o,ees or | ncr eas | n e | c| enc,.
So | n u, o| n| on | P!v o| | ows |ese r ecouuenda| ons, | can ua|e | s eu| o,ees
uore couu| ed w| | |e| r oran| za | on and |a ,| e| d | n || | deree o sa | s ac | on | n
wor| areas and || | | eve| o e | c| enc,.

a

GLOSSARY
^=
= =
= 1. APM ^ = C= m = j~~ =
= 2. APO ^ ~ = m = j~~ =
= =
`=
=
= 3. CSO
` ~ = p~ = l = = h~ ~ K = f = = =
~ = j~ = ~= b~ = d ~ =
b = = mq sI = = ~ = p~ = ~=
j~ = ~ = = ~ = ~=
~ K =
= 4. Ce nt r al i z e d
= = ~ = = ~ ~ =
= = ~ = = ~ = =
~= ~ = = = ~= ~ =
~ =
= 5. Comput e r i z e d
= = ~ = = ~= =
= = = = = =
= =
a=
=
= 6. De mar c at i on
q = = = = = ~ = =
= ~ = ~ = ~ ~ = ~=
~ =
= =
d=
=
= 7. Gr i e v anc e s
^= ~ = = ~ = = =
~ = ~ = = ~ = = = J =
= =
e=
=
= 8. Hi e r ar c hy
q = ~ ~ = = = = ~=
= ~ = = ~ =
j=
=
= 9. Mov e - ov e r q = ~= ~= = = = ~ J K =
b

= =
l=
=
= 10. Di r ec t or oper at i ons
~= = = = ~ = ~ = = =
~ ~ = = ~= ~ K = ^= ~ = ~ = =
~= = = = I = =
~~= = ~ I = ~= =
I = = = ~ K =
= =
m=
=
= 11. Pay gr oup
q = = = = = = =
= = = = = =
~ = = = ~J ~ = = =
~ ~ = K =
= 12. Pay s c al e
^= ~ = ~= = ~= ~ ~ = = =
= = = ~ = = = = = ~=
~ ~ = ~ ~ I = o~= = m~ K =
= =
n=
=
= 13. Quar ant i ne l e av e
= ~ = = ~ = I = K K = =
~ = = ~ = ~ =
= =
o=
=
= 14. Rat i onal
d = I = = = = I =
~ = ~= = = ~=
I = ~ = = ~ = ~ = ~=
= = =
= 15. Re s our c e pe r s on
^ = ~ = = = =
I = = = ~ = =
` ~ ~ = ~ K =
= =
p=
=
= 16. St af f pos i t i oni ng
q = = = = = ~ =
= = ~ ~ = = = =
~ ~ = = K =
= 17. Sanc t i one d pos t
l ~ = = = ~ ~ = = ~=
= = ~ K =
= =
c

q=
=
= 18. Tur nov e r
q = = = = = ~=
~ ~ = = ~ = ~= ~ = ~ =
= ~= = =
= 19. Te r mi nat i on
q = = = = = = ~=
= = = = = = ~= I = =
~= ~ = = =
= =
r=
=
= 20. Unde r mi ne
q = ~ = = = = =
~ = ~~ = ~ ~ = = = ~ = =
= ~ = =
= =
s=
=
= 21. Vac anc y c i r c ul at i on
~= I = I = = ~ = ~ = =
= = =
= =

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