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State Commissions, one in each State/UT and 571 district fora besides theNational Commission. The state
governments are responsible to set up the district fora and the StateCommissio ns. States have been empowered to
establish additional District Forum and also additionalmemb ers in the State Commission to facilitate constituting
benches and also for holding circuitbenches. The Central Government is empowered to establish the National Commission. It
has beenempowere d to appoint additional members to facilitate creation of more benches and holding of
circuitbenches. The second bench of the National Commission started functioning from 24 September
2003.The government is monitoring the disposal of cases by the consumer courts through NationalCommis sion. As per the
current statistics, since its inception and up to 5.9.2008 , 2559451 cases werefiled out of which 2327035 cases were
disposed of by the District forums in various states of India . Jurisdiction under Consumer
Protection Act 1986 The District Forum has the jurisdiction to entertain complaints where the value of the goods or
servicesand the compensation , if any, claimed, is less than INR 50,000. A State Commission has the jurisdiction to entertain co mplaints where
the value of the goods or services and the compensati on , if any, claimed exceeds 500,000 rupees but does not
exceed 2 million rupees. It is also appellate forumfor orders of the District forum. The National Commisssion has the
jurisdiction to entertain complaintswher e the value of goods and services and the compensation exceeds two million rupees
and alsohears the appeals against the orders of the State Commission. Period of limitation
A complaint is only admitted by any of the competent forums under CPA if it is filed within two yearsfrom the date on which
the cause of action has arisen but it may be entertained after the said periodafter recording its reasons for
condoning such delay , if the complainant satisfies that he had asufficient cause for not filing the complaint
within period of two years . Procedure to file a complaint A complaint can be filed in a District Forum
or as per pecuniary jurisdiction in another forum within locallimits of whose jurisdiction the opposite party
or any of the opposite parties resides or carries onbusiness, or has a branch office or personally works for gain.
Class actions
Under CPA Section 2 (1) (b) permits filing of a complaint by a consumer, any voluntary consumer assoc iation registered under
companies Act 1956 or under any other law, the State government or Central Government, one or more consumers
where number of consumers have same interest, incaseof death of a consumer , his legal representative
may ,make a complaint. Penalty under Section 27 CPA According to CPA ,where a trader or the complainant fail
s to comply with an order made by the relevantconsum er forum , such person is liable to a punishment with imprisonment
for a term which is not lessthan one month but which may extend to three years or with fine of not less than two thousand
rupeesbut which may extend to ten thousand rupees or with both Question 6Write short
notes on the following: Answer Copy right The Indian Copyright Act, 1957
governs the system of copyrights in India. Copyright Law in thecountry was governed by the Copyright Act of 1914,
was essentially the extension of the BritishCopyright Act, 1911 to India, and borrowed extensively from the new
Copyright Act of the UnitedKingdom of 1956. Now Indian Copyright is governed by the
Indian Copyright Act, 1957 .The Indian Copyright Act today is compliant with most international
conventions and treaties in the fieldof copyrights. India is a member of the Berne Convention of 1886 (as
modified at Paris in 1971), theUniversal Copyright Convention of 1951 and the Agreement on Trade Related Aspects of
IntellectualProp erty Rights (TRIPS) Agreement of 1995.Though India is not a member of the Rome Convention of
1961, WIPO Copyrights Treaty (WCT) andthe WIPO Performances and Phonograms Treaty (WPPT),the
Copyright Act is compliant with it. Copyright Copyright is a right given by the law to creators of literary,
dramatic, musical and artistic works andproducers of cinematograph films and sound recordings. In fact, it is a bundle of rights
including, inter alia, rights of reproduction, communication to the public, adaptation and translation of the work. Therecould be
slight variations in the composition of the rights depending on the work. Indian work
citizen of India; or
case of an unpublished work is, at the time of the making of thework, a citizen of India. Descriptions of work
diagram, map, chart or plan), anengraving or a photograph, whether or not any such work possesses artistic quality;
o
A work of architecture; an d
o
Musical work
o
"Musical work" means a work consisting of music and includes any graphical
notation of such work but does not include any words or any action intended to be sung, spoken or performed with the music.
Sound recording
producedregard less of the medium on which such recording is made or the method by which thesounds are
Cinematogra ph film
"Cinematograph film" means any work of visual recording on any medium producedthroug h a process from which a
moving image may be produced by any means andincludes a sound recording accompanying such visual recording and
"cinematograph "shall be construed as including any work produced by any process analogous tocinematograp
of the government
o
Sec.30 provides that the owner of the copyright in any existing work or the prospective owner of thecopyright in any future work
may grant any interest in the right by licence in writing signed by him or byhis duly authorised agent. But in the case of a
licence relating to copyright in any future work, thelicence shall take effect only when the work comes into existence.
Compulsory licence in works withheld from public Sec.31 provides that at any time during the term of copyright in
any Indian work which has beenpublished or performed in public a complaint may be made to the Copyright Board that the owner
of copyright in the work (a) has refused to republish or allow the republication of the work or has refusedto allow the
performance in public of the work and by reason of such refusal the work is withheld fromthe public; or (b) has refused to allow
communication to the public by broadcast of such work or in thecase of a sound recording the work recorded in such sound
recording, on terms which the complainantcon siders reasonable. Compulsory Licence in unpublished
Indian works (Sec.31A) Where in the case of an Indian work, the author is dead or unknown or cannot be traced or the
owner of the copyright in such work cannot be found, any person may apply to the Copyright Board for a licenceto
publish such work or translation thereof in any language. Before making an application, the applicantshall
publish his proposal in one issue of a daily newspaper in the English language having circulationin the major part of
the country and where the application is for the publication of a translation inanylanguage, also publish his proposal in one
issue of any daily newspaper in that language. Licence to produce and publish translation (Sec.32)
Any person may apply to the Copyright Board for a licence to produce and publish a translation of aliterary or
dramatic work in any language after a period of 7 years for the first publication of the work. Also, an application may be made for
a licence to translate foreign literary or dramatic work, after threeyears from its publication. Every application shall
state the proposed retail price of copy of thetranslation of the work. ASSIGNMENT -01 Name : Himans hu PatariaRegis
tration No : 521 160439Learning Center : Aakash line Institute of Professional Stu diesLearning Ce nter Code : 032 93Course : MBA
Semester : Thir dModule No : MI 0033Date of su bmission : _____ ________________ ________________ ___ Marks awar ded : __________
Answer all the questions. Q1. Quality and reliability are related concepts but are fundamentall
y different in a number ofways. Discuss them. Answer Quality focuses on the software's conformance to explicit and
implicit requirements. Reliability focuseson the ability of software to function correctly as a function of time
or some other quantity. Safetyconsiders the risks associated with failure of a computer-based system that is controlled by
software. Inmost cases an assessment of quality considers many factors that are qualitative in nature. Assessmentof
reliability and to some extent safety is more quantitative, relying on statistical models of past eventsthat are coupled with
software characteristics in an attempt to predict future operation of a program.There is no doubt that the reliability of a computer
program is an important element of its overall quality.If a program repeatedly and frequently fails to perform, it matters little
whether other software qualityfactors are acceptable. Software reliability, unlike many other quality factors, can be
measured directedand estimated using historical and developmental data. Software reliability is defined in statistical
termsas "the probability of failure-free operation of a computer program in a specified environment for aspecified time"
[MUS87]. To illustrate, program X is estimated to have a reliability of 0.96 over eightelapsed processing
hours. In other words, if program X were to be executed 100 times and requireeight hours of elapsed processing time
(execution time), it is likely to operate correctly (without failure)96 times out of 100. Whenever software
by the term failure? In the context of any discussion of software quality and reliability, failure isnonconforman ce to software
requirements. Yet, even within this definition, there are gradations.Failu res can be only annoying or catastrophic. One failure can
be corrected within seconds whileanother requires weeks or even months to correct. Complicating the issue even further, the
correctionof one failure may in fact result in the introduction of other errors that ultimately result in other failures.
Q2. Discuss the Objective & Principles Behind Software Testing. Answer
Software testing is an investigation conducted to provide stakeholders with information about the qualityof the
product or service under test.[1] Software testing can also provide an objective, independent viewof the software to
allow the business to appreciate and understand the risks of softwareimplem entation. Test techniques include, but are
not limited to, the process of executing a program or application with the intent of finding software bugs (errors or other
defects).Softwar e testing can be stated as the process of validating and verifying that a softwareprogra m/application/pr oduct:Meets the
requirements that guided its design and development;W orks as expected; andCan be implemented with the same
characteristics:Software testing, depending on the testing method employed, can be implemented at any time in
thedevelopmen t process. However, most of the test effort occurs after the requirements have been definedand the coding process
has been completed. As such, the methodology of the test is governed by thesoftware development methodology
adopted.Differe nt software development models will focus the test effort at different points in the developmentpr
ocess. Newer development models, such as Agile, often employ test driven development and placean increased
portion of the testing in the hands of the developer, before it reaches a formal team of testers. In a more traditional
model, most of the test execution occurs after the requirements have beendefined and the coding process has
been completed.The following can be described as testing principals: All tests should be traceable to customer
requirements.T ests should be planned long before testing begins.The Pareto principal applies to testing.Testing should begin "in
small" and progress toward testing "in large".Exhaustiv e testing is not possible.To be most effective, an independent third party
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