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Penn Computing
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http://www.upenn.edu/computing/help/doc/os/macos/macos106t...
5. When you successfully connect to AirPennNet, a Verify Certificate dialog box appears. Click the Continue button. You may have to enter your Mac OS password (the one you use to log onto your computer).
Basic Troubleshooting
If you are not successfully connecting, turn the AirPort off, wait about 10 seconds and turn it back on. It should instantly connect to AirPennNet. This step is especially useful if you are getting an "error connecting to the network AirPennNet" message. If you have a pre-existing AirPennNet configuration from a previous installation of the Internet Connect component from PennConnect, you must remove it first by following these instructions. This also important if you have an obsolete AirSAS connection or an 802.1X connection from another university or a corporation.
Support
Primary computing support is usually located in the schools, units, and residences, close to the faculty, staff, and students being served. Contact lists are available for: Faculty Support Staff Support Student Support To look up your local support provider, select your University affiliation above. You also may call First Call at 215-573-4778 to request a referral if you are not sure who to contact. Information Systems and Computing, University of Pennsylvania
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