Brian R. Hitchcock 650-257-4431 (work) 510-475-7498 (home) BrianHitchcockDBA@gmail.com, www.brianhitchcock.net, brian.hitchcock@sun.

com Summary: Extensive Oracle Applications 11i experience as well as sixteen years working with relational databases. Eleven years DBA experience with Oracle 10g/9i/8i databases on Solaris. Demonstrated results supporting, patching and troubleshooting Oracle Applications 11i (11.5.10.2), Discoverer and Oracle Application Server. Developed and executed processes supporting SOX audits of Oracle Applications environments. Fourteen years presenting and publishing experience. Oracle Certified Professional (OCP) DBA for Oracle Applications 11i and Database 11g with comprehensive experience in database administration tasks including 24/7 support of mission-critical production systems. Proven ability to work remotely within globally distributed project teams. Comfortable presenting complex technical information to various audiences. Frequent speaker and published author on topics covering Oracle Applications and DBA issues, please see www.brianhitchcock.net. Key Competencies: --Oracle Applications 11i DBA, OCP DBA 11i --Oracle Database Administration, OCP DBA 11g --Oracle Discoverer and Oracle Application Server --Performance Tuning --Presentation and Publication --Working in large and small teams --Supporting multiple systems at once --Working under pressure --Developing and using process standards --Constantly learning about RDBMS technologies Technical Summary: --Oracle Applications: 11.5.10.2, Cloning, Patching, Troubleshooting, OCP 11i DBA --Oracle RDBMS: 10g/9i on Sun Solaris, OCP DBA 8 through 11g, Performance Tuning, NLS Conversion --Oracle Application Server -- Discoverer: Administration, Patching, Troubleshooting --Oracle DataGuard: Physical 9i/10g and Logical Standby 10g, Installation, Troubleshooting --SOX Audit of Oracle Applications environments --Applications: Siebel CRM, SPSS (NetGenesis), i2 StoreFront, Multiple Internal Applications --Unix Shell Scripting: Scripts to monitor, backup multiple Oracle, Sybase databases --MySQL DBA 5.1 Recent Presentations/Publications: Oracle on VMware, NoCOUG Journal Vol23 No1, February 2009 (Book Review) Secret Oracle, NoCOUG Journal Vol22 No4, November 2008 (Book Review) Practical Oracle Security, NoCOUG Journal Vol22 No2, May 2008 (Book Review) Oracle Applications Concepts II, February 2008, Sun IT Operations Oracle Applications Concepts I, February 2008, Sun IT Operations DBA Tasks Supporting a SOX Audit of an 11i Environment, November 2007, Oracle Open World, San Francisco Oracle Data Guard, NoCOUG Journal Vol21 No4, October 2007 (Book Review) Oracle DataGuard Support Issues, October 2007, NoCOUG Oracle DataGuard Concepts and Architecture, October 2007, NoCOUG (most recent only, please see www.brianhitchcock.net for complete listing) Experience: Sun Microsystems, Menlo Park, CA, DBA for Oracle Applications and Oracle Databases (02/95 to Present) Senior Database Administrator, IT Operations (03/2005 to Present) --Oracle Applications DBA for secure environment (SunFED) installing, configuring and troubleshooting 11.5.10.2 production and development systems. Configured and supported Business Continuity for 11i using DataGuard Physical Standby 10g and rsync for apps tier. Configured and supported DataGuard Logical Standby 10g for reporting server. Troubleshooting of Concurrent Manager issues post clone and post cluster failover. Cloning and database refresh to maintain multiple 11i development environments. Documented process for cloning and db refresh of 11i and used process to train other DBAs. Provided rotating pager support as part of the SunFED team that supports users across multiple time zones. Supported Oracle Discoverer and the associated Application Servers. Supported extensive SOX compliance auditing efforts of the multiple 11i environments.

Extensive experience planning and executing patching of Oracle Applications, Oracle Discoverer and Oracle Application Servers including Daylight Savings Time (DST) and Critical Patch Update (CPU) patches. Senior Development Database Administrator, Demand Creation System IT (05/2000 to 02/2005) --Oracle DBA for development groups supporting Oracle Applications 11.5.9 for Configurator, NetGenesis, i2 StoreFront, InterWoven and other third party applications. Implemented and tested database changes for application releases ensuring the production release was stable and predictable. Resolved numerous database performance issues using STATSPACK. Executed transition from weekly to daily partitioning of tables for 500Gb NetGenesis click-stream databases. Transition allowed use of vendor support scripts reducing support costs. Installed and supported MySQL databases. Converted Sybase databases to Oracle reducing support complexity for applications. Designed and implemented standard processes to document, export, gather and purge performance data for all supported databases without needing any additional resources. Responsible for all development DBA tasks and provided detailed process steps for production DBA group when application changes released to production environment. Responsible for resolution of production database issues using development systems to replicate and resolve the issue. Installed, upgraded and supported multiple databases across time zones and around the world. Executed Unicode conversion and resolution of multiple performance issues for Siebel CRM databases. Resolved National Language Support issues, wrote PL/SQL code to detect multi-byte character data in existing single-byte database. Wrote SQL code to properly convert to Unicode, demonstrated application code changes necessary for Unicode. Senior Development Database Administrator, Sun World Wide Operations IT (04/99 to 04/2000) --Oracle DBA for development databases supporting development groups. Databases supported were used for the development, test and staging of i2 Systems Rhythm Collaboration Planner (RCP) and Active Data Warehouse (ADW). Installed Oracle RDBMS in chroot environments. Tested and resolved issues with existing Oracle cold/hot/export backup scripts. Senior Development Database Administrator, Sun Corporate Resources (2/98 to 04/99) --DBA for Oracle and Sybase production and development systems that supported department applications tracking real estate holdings for Sun. Designed, installed, supported Oracle8 multi-master replication between US, Holland and Singapore sites. Handled all Technical Support issues with Oracle and Sybase for the entire group. Responsible for management of all 24x7 support issues with central DBA group. Development Database Administrator, SunService Information Resources (2/95 to 2/98) --DBA for Sybase and Oracle development servers that support the developers and support teams for applications used throughout Sun Microsystems. Ongoing support of the implementation team for application that tracks service orders for Sun hardware/software. SYBASE INC., Production Sybase DBA, Corporate Information Systems, Emeryville, CA (10/93 to 1/95) --DBA for production and development environments. Servers supported mission critical business applications tracking sales, inventory, tech-support, marketing, legal and education. Provided 24-hour pager support for production systems in a rotation with other DBAs in the group. Lockheed Missiles and Space Company, Sunnyvale, CA (7/81 to 9/93) --Sybase Database Administrator 8/90 - 9/93, Antenna Design/Analysis 7/81 - 7/90 Rockwell International, Downey, CA (6/80 to 6/81) --RF Test Engineer developed, supervised EMC/EMI test procedures for space shuttle orbiter payload bay. Education: Oracle Certified Professional DBA (OCP DBA) 11g, 10g, 9i, 8i, 8 M.S., Electrical Engineering Santa Clara University, Santa Clara, California B.S., Electrical Engineering University of California, Davis, California