Information

Analog/ISDN/GeoCENTREX Do not Disturb (DND)

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Do not Disturb (DND)

Information Analog/ISDN/GeoCENTREX

Trademarks: All designations used in this document can be trademarks, the use of which by third parties for their own purposes could violate the rights of their owners.

Copyright (C) Siemens AG 2000-2001

Issued by the Information and Communication Networks Group Hofmannstrae 51 D-81359 Mnchen Technical modifications possible. Technical specifications and features are binding only insofar as they are specifically and expressly agreed upon in a written contract.

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Information Analog/ISDN/GeoCENTREX

Do not Disturb (DND)

This document consists of a total of 14 pages. All pages are issue 2.

Contents
1 2 3 3.1 3.2 3.3 3.3.1 3.3.2 3.4 3.5 4 5 6 Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Mode of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Subscriber controlled input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Analog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 ISDN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 GeoCENTREX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Analog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 ISDN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Additional possibilities for feature control . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Legend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Call charge registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

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Information Analog/ISDN/GeoCENTREX

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Information Analog/ISDN/GeoCENTREX

Do not Disturb (DND)

1 Denition
The feature Do Not Disturb (DND) allows a subscriber who does not wish to be disturbed to have incoming calls forwarded immediately to a recorded announcement. The announcement informs the calling subscriber, for example, of the reason why he or she cannot reach the called party at the moment.

Network node

DND active Announcement Recorded announcement equipment

Operator benefits higher call completion rate and therefore increased revenue Subscriber benefits no disturbance by calls calling subscriber hears a recorded announcement Availability Analog Subscriber GeoCENTREX subscriber Use and effect Calling subscriber DND use DND effect Interactions For interaction with other features, see Feature Interactions. ----Called subscriber X X X X ISDN X X

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2 Mode of operation
When the feature Do Not Disturb (DND) has been activated for a subscriber line, incoming calls are not switched through to this line but forwarded to a recorded announcement instead. The feature can be activated and deactivated by the operator or by the subscriber by means of subscriber controlled input. Subscribers can check from their terminal whether the feature is active for their line. The feature is assigned to ISDN subscribers on a service-specific basis and is only suitable for voice services. The feature has no influence on the outgoing calls of the forwarding subscriber. The subscriber hears a special dial tone when the feature is activated. Additional functions and authorizations In connection with the feature, the following additional functions and authorizations can be created: ISDN The forwarding subscriber is reminded that call forwarding is active whenever he or she makes an outgoing call. This authorization can only be issued for ISDN basic accesses (not for PBXs). The forwarding ISDN subscriber receives an indication specifying the number of the calling subscriber and indicating for which of the called subscribers directory numbers the call is being forwarded. Analog / ISDN The forwarded subscriber receives an indication that his or her call is being forwarded. It is possible to specify a time period of between 1 hour and 48 hours after which the feature is automatically deactivated again for a line. Capacity The percentages indicate the number of authorized subscribers for the feature within the network node and their simultaneous application. Analog Authorization Subscriber GeoCENTREX subscriber 100% 100% Use 15% 15% ISDN Authorization 100% 100% Use 15% 15%

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Do not Disturb (DND)

3 Subscriber controlled input

The feature can be administrated by subscriber controlled input. For the subscriber procedure, see: Analog subscriber ISDN subscriber GeoCENTREX Analog subscriber ISDN subscriber Subscriber controlled input functions Signaling method Analog Pulse Activate Deactivate Enter data Delete data Enter data and activate Delete data and deactivate Activate with/without data Feature use Status request Data request Status request with/without data Access code The access code for subscriber controlled input consists of a maximum of 6 characters or, for GeoCENTREX subscribers, a maximum of 5 characters. It can be formed from the symbols 5 , # and the service code (SC) with the digits 0 to 9. The operator can specify the character strings for the access code. Differences by pulse dialing The selected digits are not obligatory; other digits can be input (depending on the existing numbering plan). 1111 at the beginning of an input in place of 5 1112 at the beginning of an input in place of # 1113 at the beginning of an input in place of 5 # 5 as a disconnecting signal after the service code, not relevant # after the subscriber controlled input, not relevant X X ------------X ----DTMF X X ------------X ----ISDN Keypad X X ------------X ----Funct. -----------------------

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Information Analog/ISDN/GeoCENTREX

Acknowledgments after subscriber controlled input The following tones, announcements and display texts are examples and can be administrated by the operator. The display texts can be changed to suit individual projects. The subscriber controlled input can be acknowledged by: Tones ringing tone acceptance tone subscriber busy tone or number unobtainable tone (NU) Announcements subscriber controlled input successful subscriber controlled input unsuccessful feature is already activated feature is not activated feature is not available wrong input Display texts (only in ISDN) wrong input not authorized request rejected successful unsuccessful not available

3.1

Analog
Activate Start PIN optional End Deactivate Start PIN optional End Interrogate state Start PIN optional End DT (( ) IND SC PIN) DT (( ) IND SC PIN) DT (( ) IND SC PIN)

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Information Analog/ISDN/GeoCENTREX

Do not Disturb (DND)

3.2

ISDN
Activate Start PIN optional MSN optional BC optional End Deactivate Start PIN optional MSN optional BC optional End Interrogate state Start PIN optional MSN optional BC optional End DT (( ( ( IND ) SC PIN) MSN) BC) DT (( ( ( IND ) SC PIN) MSN) BC) DT (( ( ( IND ) SC PIN) MSN) BC)

3.3
3.3.1

GeoCENTREX
Analog
For inputs, see subscriber procedure Analog.

3.3.2

ISDN
For inputs, see subscriber procedure ISDN.

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3.4

Additional possibilities for feature control

Feature Automatic Feature Subscription (AFS) Remote Subscriber Controlled Input (RSCI) Feature Control Offline Subscriber Controlled Input via Internet (ISCI) General Facility Reset (GFR) Use --X X X ---

3.5

Legend
Introduces activation from terminal or introduces input from terminal or used as separator Introduces deactivation from terminal or introduces cancellation from terminal or used at end of feature input Introduces interrogate state from terminal Enter ... Lift handset Replace handset () BC DT IND MSN PIN SC Optional input Basic code Dial tone Indication (tone, announcement, display texts) Multiple subscriber number Personal identification number (4 to 12 digits) Service code

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4 Call charge registration

Call charge registration is possible with: Automatic Message Accounting with Individual Call Charge Registration Pulse Metering Message Detail Recording (MDR) for GeoCENTREX Flat rate Automatic Message Accounting with Individual Call Charge Registration (AMA) and pulse metering can be combined. One or more call charge pulses can be generated for pulse metering. Charges for feature input and feature usage The charges for operator inputs, successful subscriber controlled input and feature usage are assigned to the subscriber. The following call charge registration is possible: Facility input by operator (FAIO) Facility input by subscriber (FAIS) Facility usage (FAU) Action Activate Deactivate Enter data Delete data Assign authorization Remove authorization Assign authorization to modify Remove authorization to modify Request state, data Use Call charges for connections Call charges for connections are assigned as follows: the calling subscriber pays the charges for the connection up to the called subscriber the forwarding subscriber pays the charges for the connection up to the forwarded number destination FAIO X X ----X X --------FAIS X X ------------X --FAU ---------------------

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5 Administration
The operator can perform all administration functions on the NetManager by means of user-friendly applications or MML commands. Feature authorization The network operator assigns authorization for the feature when requested by the subscriber. Subscriber access types The feature can be used with the following types of subscriber access: Type Subscriber Analog Main station Basic access PBX PBX with BA and/or PA PBX line PBX line with Direct Dialing In (DDI) PBX line, connected like a subscriber Coinbox Emergency call station MLHG line Basic attendant console MAC attendant console X --X ------X ----------ISDN --X --X ----------------GeoCENTREX Analog X --X ------X ----------ISDN --X --X -----------------

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ISDN basic service The allocation and usage of the feature are service specific. The basic code may be different, depending on the individual project. ISDN basic service All services Circuit mode: speech Circuit mode: 64 kbit/s unrestricted Circuit mode: 3.1 kHz audio Circuit mode: 7 kHz audio Telephony 3.1 kHz Teletex 64 kbit/s Fax group 4 Videotex Video telephony Fax group 2/3 Telephony 7 kHz Call charge registration For more information, please refer to OMN:EXCH-TA. System administration The following feature data can be administrated in the network node: options for subscriber controlled input display and modication of network node options recording by means of trafc measurement For more information, please refer to OMN:EXCH-SY. Routing administration For more information, please refer to OMN:EXCH-RO. Subscriber administration For more information, please refer to OMN:EXCH-SU. GeoCENTREX administration For more information, please refer to OMN:EXCH-CTX. Basic code 00 01 02 03 04 32 33 34 35 36 37 38

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6 Requirements
Hardware UI-LTG with OCANEQ speech equipment and INDAS for: acknowledging subscriber controlled input announcement for "Do Not Disturb" Signaling Signaling between the network nodes Signaling system no. 7 (SS7) ISDN user part (ISUP) Telephony user part (TUP) Subscriber signaling Analog Dual-tone multifrequency (DTMF) Pulse dialing ISDN Digital subscriber signaling system no.1 (DSS1) Subscriber interfaces The following interfaces for subscriber access can be used: DLU LTG V5.1 interface V5.2 interface

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