BEX

BEXIWIN_MHF (English)
Warning:
While this Hot Fix has not been through a full QA regression test cycle, it has been thoroughly sanity tested and has been deemed to fix the problems reported below, but may inadvertently introduce other unforeseen issues. If you have a development environment, please use it there before applying it into your production environment. For more information on Hot Fixes, refer to the Hot Fix FAQ: http://technicalsupport.businessobjects.com/KanisaSupportSite/search.do?cmd=displayKC&docType=kc&externalId=http-supportbusinessobjectscom-communityCS-TechnicalPapersNoNav-hotfixfaqpdfasp Or go to the Download page on our Support Site: http://support.businessobjects.com/downloads/default.asp For instructions on applying Hot Fixes to Unix and Linux platforms, refer to the following Knowledge Base article: http://support.businessobjects.com/library/kbase/articles/c2016544.asp Some of the issues resolved by this Hot Fix require the creation of new registry keys/subkeys or the editing of registry key/subkey values. In most cases where these registry keys/subkeys need to be created, the Hot Fix install will create the key/subkey and set the default value. Please refer to the readme information for each specific issue for the default and recognized values. For more information on creating and editing your system registry, please refer to the following Knowledge Base article. http://support.businessobjects.com/library/kbase/articles/c2010398.asp If this Hot Fix does not resolve a specific issue that is being experienced in your deployment, please contact Business Objects Customer Support. http://support.businessobjects.com/support/answers.asp
Non-Critical Issues
BEXIWIN_MHF_200804
ADAPT00734334
Description:
Patch ID: 40,417,270
Reports that are scheduled to run daily may fail to run on the day that the Daylight Savings Time (DST) transition period occurs.
For example, if a report is scheduled to run during the time that the clock is moved forward (between 2:00AM and 3:00AM) of the day that DST starts, the report will not be scheduled to run that day. This problem is caused by an error in the scheduling logic for the Central Management Server (CMS).
New Behavior:
This problem is resolved.
To solve the problem, reports will run as scheduled on the day that DST starts, at the correct next run time + 1 hour.
ADAPT00735097
Description:
Patch ID: 40,815,733
Weekly and monthly recurring reports that are scheduled to run between 2 a.m. and 3 a.m. run an hour late on the day which DST occurs. Each additional recurring instance runs one hour late from it's originally specified run time.
New Behavior:
If a recurring instance is scheduled such that it's next run time is between 2:00 a.m. and 3:00 a.m. then the instance will schedule one hour late on the day which DST occurs. The recurring instances that follow will schedule at their originally specified run time.
ADAPT00772164
Description:
Patch ID: 41,815,870
Scheduled instances that are missing the SI_SUBMITTERID property pend indefinitely. The correct behavior is for the scheduled instance to fail if it is missing the SI_SUBMITTERID property.
New Behavior:
Instances missing the SI_SUBMITTERID property will now fail once it's run time has reached.
BEXIWIN_MHF_200804
ADAPT00804328
Description:
Patch ID: 40,787,013
Reports field with mixed languages (e.g. Hebrew and English) and set to read from "Right to Left" displays the text incorrectly when viewed using the DHTML viewer using the RAS SDK or on InfoView
New Behavior:
Orientation of text is now correct
Known Limitations:
This fix only works for all JAVA html viewer and not through .NET Any field with the reading order set from Right to Left will automatically change the alignment to right on the DHTML viewer.
ADAPT00839985
Description:
Patch ID: 41,850,415
Designer terminates abnormally after applying SP3 and the latest CHFs
New Behavior:
Issue is resolved
ADAPT00911254
Description:
Patch ID: 40,855,447
Australia's new, extended Daylight Saving Times (DST) for the Australian eastern states fails to be recognized by BusinessObjects Enterprise Xl and XI Release 2. For example, when a user's time zone in InfoView is explicitly set to Australian Eastern, Central, or Tasmania the time stamp value that is displayed in InfoView for an object's instance (for example, on the History tab) may sometimes be inaccurate by an hour.
New Behavior:
This problem is resolved. In addition to installing this HotFix, users must also download and install the appropriate DST patches for their operating systems, Java Virtual Machine (JVM), and application servers. Users can contact their respective vendors for more information.
BEXIWIN_MHF_200801
BEXIWIN_MHF_200801
ADAPT00743888
Description:
Patch ID: 40,700,585
The number of the record in the WEBI document does not change after changing the sheet size A4 landscape to A0 landscape.
New Behavior:
The problem is resolved.
ADAPT00759014
Description:
Patch ID: 40,719,124
When saving a Web intelligence report and the Refresh on open is selected in the Save Document window, the option should be saved. However, when checking the document properties are the option is not checked.
New Behavior:
This issue is fixed.
ADAPT00859377
Description:
Patch ID: 40,471,678
In BusinessObjects Enterprise, the timestamp value displayed for an object's instance, e.g in InfoView under an object's History tab, may fail to take into account the extensions to Daylight Saving Time (DST) regulations announced by the New Zealand Government and the trial regulations announced by the Western Australian Government. In April 2007 the New Zealand Government announced an update to the Time Act of 1974 which changes the dates of both the start and end of Daylight Saving Time (DST). Daylight Saving has been introduced in Western Australia for a three-year trial period starting December 2006. A referendum will be held in 2009 to decide whether it should become permanent.
New Behavior:
This problem is resolved. To enable this fix, users must also download and install the appropriate DST patches for their operating systems, Java Virtual Machine (JVM), and application servers. Users should contact their respective vendors for more information.
BEXIWIN_MHF_200712
BEXIWIN_MHF_200712
ADAPT00703849
Description:
Patch ID: 39,583,715
The parameter sOutputFormat fails to work properly when it is used in a report with prompts that are not specified in a URL.
New Behavior:
BEXIWIN_MHF_200611
ADAPT00602943
Description:
Patch ID: 38,664,759
Clicking the status link for a Report package in .Net Infoview causes the following error message to appear: 'An error has occurred: Object reference not set to an instance of an object."
New Behavior:
ADAPT00608014
Description:
Patch ID: 38,780,241
Infoview fails to work after BusinessObjects Enterprise XI Release 2 components have been installed on the same web server.
New Behavior:
BEXIWIN_MHF_200610
ADAPT00524757
Description:
Patch ID: 38,510,909
Scheduled tasks in Dashboard Manager cannot be edted.
New Behavior:
BEXIWIN_MHF_200610
ADAPT00543637
Description:
Patch ID: 38,512,255
When using opendocument.jsp to view documents through OLAP Intelligence, an error message appears. The error message is as follows: "The property with ID SI_FILES does not exist in the object." The cause of the problem is that the ability to query the Central Management Server using SI_NAME requires that the SI_ID be null; however, the SI_ID value is set to 0, which then prevents the query to use SI_NAME.
New Behavior:
ADAPT00545505
Description:
Patch ID: 38,232,944
Goal Publishing fails when an Oracle Database is used. The following error message appears: The Insert Operation could not be performed. The cause of the problem is a runtime error associated with Java Version 1.3.
New Behavior:
ADAPT00558784
Description:
Patch ID: 38,569,641
When exporting a report to Adobe PDF from the DHTML viewer, the exported file may become corrupt if Websphere 6.x is used.
New Behavior:
BEXIWIN_MHF_200610
ADAPT00559596
Description:
Patch ID: 38,466,292
After installing a recent HotFix, the Crystal Reports ActiveX viewer fails to work in custom applications deployed to Websphere 5.x environments using SSL. The ActiveX viewer is present, but it fails to display report data. The cause of the problem is that WebSphere generates a Response Header when SSL is enabled; however, Internet Explorer has a problem handling this header value. For more information, see the Microsoft Knowledge Base article number 316431 at http://support.microsoft.com/default.aspx?scid=kb;en-us;316431.
New Behavior:
This problem is resolved. The code has been changed to force the header to use a value that Internet Explorer can accept.
ADAPT00562005
Description:
Patch ID: 38,484,738
The password for the Scheduler user account fails to be encrypted in the repository table CI_PARAM.
New Behavior:
ADAPT00566862
Description:
Patch ID: 38,406,332
In Strategy Builder, when users add, delete, or edit a variable the Reverse Proxy URL causes an error message to appear.
New Behavior:
BEXIWIN_MHF_200610
ADAPT00567519
Description:
Patch ID: 38,484,888
When many Web Intelligence documents are opened at once, the following error message appears: "Could not initialize Report Engine Server (Error: INF)". The error message is issued from the Web Intelligence Report Server. The problem is caused by two issues: the closeDocument function fails to be called by openDocument.jsp, which causes problems with the refresh mechanism, and, in a configuration where multiple CPUs are used, the WIReportServer cleanup thread stops working.
New Behavior:
This problem is resolved for most browsers (see the Limitations section). To solve the problem, the functions closeDocument and CancelQueries are properly called to avoid refresh problems, and code has been added to WIReportServer to use a try/catch block to let the cleanup thread (the release order function in Corba) work properly.
Known Limitations:
This HotFix works for most Internet Explorer versions and service packs, except for the following: Windows 2003 SP1 Internet Explorer 6.0.3790.1830, SP1.
ADAPT00568333
Description:
Patch ID: 38,530,121
The Crystal Reports ActiveX Viewer is difficult to open; an extra mouse click on the Active X viewer icon is required. The problem is caused by an update to Microsoft Internet Explorer that has changed how ActiveX controls are loaded into web pages.
New Behavior:
This problem is resolved. To solve the problem, the ActiveX Viewer control has been changed to load a Javascript file. For more information, see the following Microsoft knowledge base article: http://msdn.microsoft.com/library/default.asp?url=/workshop/author/dhtml/overview/activating_activex.asp In Business Objects Enterprise XI and BusinessObjects XI Release 2, the Java applet viewer is also fixed.
BEXIWIN_MHF_200610
ADAPT00568339
Description:
Patch ID: 38,739,264
When users click the Print button to activate the ActiveX Print Control, the Print Control dialog box opens but the Cancel button remains inactive until the user clicks anywhere in the dialog box. This problem happens in Internet Explorer 7 or Internet Explorer 6 with the latest security updates installed.
New Behavior:
The problem is resolved. To solve the problem, the ActiveX Print Control is now loaded by a Java script file according to the guidelines in the following Microsoft knowledge base article: http://msdn.microsoft.com/library/default.asp?url=/workshop/author/dhtml/overview/activating_activex.asp
ADAPT00569521
Description:
Patch ID: 38,459,583
Attributes of a rebuild group can only be changed during the session in which it is created. If a user logs on afterwards, the attributes are uneditable.
New Behavior:
ADAPT00569737
Description:
Patch ID: 38,693,167
When the Back button on a browser is clicked, an error message appears. This problem happens when viewing a report with openDocument.jsp on a WebLogic Application Server.
New Behavior:
This problem is resolved. To solve the problem, the httpsession variable is validated directly from Infostore.
ADAPT00570051
Description:
Patch ID: 38,424,006
Variables fail to be created properly in Strategy builder when a reverse proxy server is in use.
New Behavior:
BEXIWIN_MHF_200610
ADAPT00570608
Description:
Patch ID: 38,635,979
WebI documents display the Corruption data column.
New Behavior:
ADAPT00570729
Description:
Patch ID: 38,532,384
The latest instance of a WebIntelligence report fails to be displayed in a corporate dashboard after a user refreshes the report with the Scheduler.
New Behavior:
ADAPT00572323
Description:
Patch ID: 38,554,796
When using the function TEXTDATE(CurrentDate()) in a Performance Management rule, the GMT date is returned instead of the date for the local time zone.
New Behavior:
ADAPT00572960
Description:
Patch ID: 38,490,977
The Opendocument.jsp function fails to work when used to open a Webi document by specifying a document path and file name.
New Behavior:
BEXIWIN_MHF_200610
ADAPT00572972
Description:
Patch ID: 38,741,222
The shortcut menu fails to close when users click away from the menu to close it.
New Behavior:
ADAPT00573291
Description:
Patch ID: 38,505,389
Security vulnerabilities in Java InfoView have been found in pages and scripts for the WebIntelligence Advanced Prompting dialog box.
New Behavior:
To solve the problem, additional user input filtering has been added to the WebIntelligence Report Advanced Prompting dialog box.
ADAPT00580447
Description:
Patch ID: 38,603,660
The Start Time of a report instance for a scheduled job doesn't match with the Start Time indicated by the CMC for the same report instance.
New Behavior:
ADAPT00582071
Description:
Patch ID: 38,493,129
Changing a variable in a Webi document affects other variables in the document.
New Behavior:
BEXIWIN_MHF_200610
ADAPT00585238
Description:
Patch ID: 38,533,656
Missing file from ActiveX Viewer installer may cause viewing problems. The missing file, usp10.dl, is available from other directories and can be loaded from them; however, some versions of usp10.dl from the directories may be flawed and cause viewing problems.
New Behavior:
This problem is resolved. The ActiveX Viewer installer installs a tested version of usp10.dll in this directory: $commonfiles\X.X\bin directory. The ActiveX viewer will load the file from that directory to ensure consistent results.
ADAPT00587402
Description:
Patch ID: 38,597,346
When the IIS Application Pool uses the Network Service account, an error message appears when classic ASP is used to add reports to BusinessObjects Enterprise. The error message is as follows: "Failed to open print engine."
New Behavior:
This problem is resolved. After installing this HotFix, users must follow these steps to enable the fix: 1. Create a new user account for anonymous access. 2. Open IIS Manager, and click "application pools properties." 3. On the Identity tab, select Predefined and "Network Service. 4. Configure the ASP page. 5. On the directory security page, enable anonymous access. 6. Add the new user account, and grant the user "Full control" access to the %windir%\temp directory. 7. Add the following lines of code to the ASP file, before oInfoObjectNewReport.Files.Add() and oReport.RefreshProperties(): Private Const ceProcTypeOutProcAsUserFromThreadToken = &H2 oReport.ReportAddProcType = ceProcTypeOutProcAsUserFromThreadToken 8. Copy the report files to the folder of the ASP page.
BEXIWIN_MHF_200610
ADAPT00588040
Description:
Patch ID: 38,653,458
An "INF" error message appears when duplicating the WEBI report after the value for the "quick filter" parameter value has been changed. This problem happens when editing a WebI report in the Query-HTML report panel.
New Behavior:
ADAPT00589831
Description:
Patch ID: 38,633,700
The "Send | To BusinessObjects Inbox" option in InfoView fails to work on report instances that are configured to be processed by a specific server group. The following error message appears: "An error has occurred: An error occurred at the server : Invalid machine on object ###: the machine=0 is not a valid server group. ()"
New Behavior:
ADAPT00590073
Description:
Patch ID: 38,603,287
All parameters are propagated across a report package when only one parameter has been selected to be propagated.
New Behavior:
ADAPT00592362
Description:
Patch ID: 38,605,877
Prompt pages cannot be cached automatically on the cache server.
New Behavior:
This problem is resolved. For more information, please see "Crystal Reports XI and XIR2 Prompt Performance.doc" located in ...\BusinessObjects Enterprise 11.5\win32_x86.
BEXIWIN_MHF_200610
ADAPT00594108
Description:
Patch ID: 38,762,097
When editing a previously saved Web Intelligence document using the HTML Query Report page in InfoView, the following error message appears: "Could not get deserialization from storage token."
New Behavior:
ADAPT00594306
Description:
Patch ID: 38,623,060
The "Search in Documents" feature in Infoview fails when drill mode is enabled.
New Behavior:
ADAPT00595216
Description:
Patch ID: 38,672,632
Exporting a large Webi instance to Excel will lock the Web Intelligence Report Server.
New Behavior:
This problem is solved.
ADAPT00596265
Description:
Patch ID: 38,649,018
When exporting a WebI report to PDF, the WebI report server terminates unexpectedly if the cell fields in the report are less than 0.5cm wide.
New Behavior:
BEXIWIN_MHF_200610
ADAPT00597200
Description:
Patch ID: 38,738,624
When the Zoom tool is used on a multi-tabbed Webi document, the following error message may appear: Internal Error: The value of parameter zoom is invalid. This problem happens after the desktop.war file has been deployed. Specifically, the error message appears when the Zoom tool is used in one of the following ways: - Zooming in or out prior to refreshing the report. - Zooming in and out on a tab, clicking another tab, and then returning to the first tab.
New Behavior:
ADAPT00598414
Description:
Patch ID: 38,671,447
In InfoView, when users expand the height of a table cell, some data items are lost.
New Behavior:
This problem is resolved
ADAPT00599316
Description:
Patch ID: 38,654,552
If the PIN file for the WindowsNT authorisation plugin is modified, the CMS will freeze on startup.
New Behavior:
ADAPT00599651
Description:
Patch ID: 38,624,772
Images in WMF format change to smaller size when viewed in the Java viewer.
New Behavior:
BEXIWIN_MHF_200610
ADAPT00603779
Description:
Patch ID: 38,665,364
When attempting to view an instance that is of type PDF, Excel, Word, Text, and others, the system attemts to download a file type the user hasn't chosen. This problem happens when using Websphere 6 as the application server.
New Behavior:
ADAPT00604519
Description:
Patch ID: 38,666,505
Expanding the Destination tab to reschedule a report to run from a specific file location causes the scheduled job to fail. The cause of the problem is that, when the Destination tab is expanded, the password for the selected folder is reset.
New Behavior:
ADAPT00605309
Description:
Patch ID: 38,682,608
When printing a report from the DHTML viewer, the following error message appears: "A communication error has occurred. Printing will be stopped." This problem may happen when using Websphere 6.0 through an openDocument call over a Secure Socket Layer (SSL).
New Behavior:
ADAPT00608472
Description:
Patch ID: 38,731,586
When exporting a report to PDF from the DHTML viewer, the exported PDF may be incomplete if users use a Websphere 6 application server and call the viewer from an openDoc URL view request.
New Behavior:
BEXIWIN_MHF_200610
ADAPT00608907
Description:
Patch ID: 38,738,937
While scheduling the report from InfoView, an "HTTP:400" error message appears upon clicking the Cancel button on a report that is within a report object.
New Behavior:
ADAPT00610590
Description:
Patch ID: 38,734,421
When printing a report that contains many parameters with large lists of default values, using the DHTML viewer with the ActiveX Print Control, the browser terminates unexpectedly. This problem only occurs with reports that are marked as analytics using the Analytics Properties Tool from the Performance Management applications. The browser shows a stack overflow error before terminating. The cause of the problem is that the ActiveX Print Control uses a method that is unable to handle large sets of data when it processes parameters and default values.
New Behavior:
This problem is resolved. To solve the problem, the method has been replaced with another method.
BEXIWIN_MHF_200608
ADAPT00430644
Description:
Patch ID: 38,460,590
During excessive Crystal Report jobserver loads, error messages indicating that audit files cannot be removed are reported to the system logger. The reason these audit files fail to be removed is that handles to the jobserverchild process remain open.
New Behavior:
This problem is resolved. To solve the problem, the jobserverchild process no longer keeps handles open to those files.
BEXIWIN_MHF_200608
ADAPT00471924
Description:
Patch ID: 38,394,836
Dates in prompts from a list of values appear in Date Time format.
New Behavior:
This problem is resolved. Users can modify the ObjectFormat.xml FORMAT CATEGORYproperty in DEFAULTOBJECTFORMAT element, to change the Date Time format to Date.
ADAPT00515890
Description:
Patch ID: 38,447,114
When viewing an OLAP Intelligence report on a Japanese operating system, the menus and GUI labels for the viewer appear in English if "OpenDocument (Java)" functionality is in use. The cause of the problem is that the locale for the user's machine fails to be set in the session object.
New Behavior:
ADAPT00540201
Description:
Patch ID: 38,369,893
From Infoview, when <space> is entered as a parameter value from the Scheduling options, the value for <space> cannot be modified once it has been set.
New Behavior:
Known Limitations:
The parameter <space> fails to appear; however, users can position the pointer over the value to select it.
BEXIWIN_MHF_200608
ADAPT00542121
Description:
Patch ID: 38,215,283
If a machine uses Internet Protocol Network Multipathing (IPMP) multi-homing and multiple network interface cards (NICs), Web Intelligence (WebI) fails to initialize. The cause of the problem is that the Central Management Server (CMS) specifies a list of client machines that are allowed to use the token to log on to the system. At logon time, the CMS references this list of client machines and examines the IP address of the client on the underlying socket connection, which is used during logon. If the client logging on doesn't appear in the list of allowed clients, the logon is rejected. This behavior is a problem when multiple network interface cards (NIC) are on the server.
New Behavior:
This problem is resolved. The list of allowed clients has been removed from the token.
ADAPT00543131
Description:
Patch ID: 38,384,325
When users open a Microsoft Excel instance of a Crystal Report from the CMC and clicks Cancel when prompted to Open, Save, or Cancel the document, the Java web application server terminates unexpectedly with a stack that indicates calls made in the WCA. The problem happens when the WCA is interrupted while downloading binary data. This issue appears to be a regression of the HotFix #37060609 (ADAPT 386216).
New Behavior:
ADAPT00543738
Description:
Patch ID: 38,361,903
When setting EnableExportButton, EnableGroupTree, EnablePrintButton to FALSE by code, the toolbar of the ActiveX Viewer is disabled and the Business Objects Logo disappears.
New Behavior:
This problem is resolved; however to display the logo, users must set EnableAnimationCtrl to TRUE.
BEXIWIN_MHF_200608
ADAPT00546117
Description:
Patch ID: 38,408,190
When users schedule reports to a destination SMTP and select the check box to add an attachment, the check box is automatically cleared once users perform an action outside of the scheduling area.
New Behavior:
ADAPT00547435
Description:
Patch ID: 38,385,357
When updating authentication in the CMC, NT Authentication is disabled if any of the mapped NT groups fail to exist at the operating system level.
New Behavior:
BEXIWIN_MHF_200608
ADAPT00549081
Description:
Patch ID: 38,507,146
In the Schedule Manager, when a user selects reports to have their logon information changed, the change is applied to some but not all the reports selected. The problem concerns the Schedule Manager's ability to handle database logons that are case-insensitive.
New Behavior:
This problem is resolved. Users must make the following modifications to ensure case-insensitive database logons are handled properly: For .NET applications, do the following: - For BusinessObjects XI R1, to modify the web.config file (C:\Program Files\Business Objects\BusinessObjects Enterprise11\Web Content \Enterprise11\WebTools\), set the parameter "scheduleManager_dbServerCaseSensitive" to FALSE. This step enables .NET Schedule Manager to handle case insensitivity. - For BusinessObjects XI R2, to modify the web.config file (C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\Web Content\Enterprise115\WebTools\), set the parameter "scheduleManager_dbServerCaseSensitive" to FALSE. This step enables the .Net Schedule Manager to handle case insensitivity. For Java: - For BusinessObjects XI R1, to modify the web.xml file for Tomcat (C:\Program Files\Business Objects\Tomcat\webapps\businessobjects\enterprise11\adminlaunch\WEB-INF), set the parameter "scheduleManager_dbServerCaseSensitive" to FALSE. This step enables the Java Schedule Manager to handle case insensitivity. - For BusinessObjects XI R2, to modify the web.xml for Tomcat (C:\Program Files\Business Objects\Tomcat\webapps\businessobjects\enterprise115\adminlaunch\WEB-INF), set the parameter "scheduleManager_dbServerCaseSensitive" to FALSE. This step enables the Java Schedule Manager to handle case insensitivity. NOTE: By default, the parameter "scheduleManager_dbServerCaseSensitive" is set to TRUE.
ADAPT00552729
Description:
Patch ID: 38,479,129
When creating or editing a document in a reverse proxy configuration, the following error message appears: "Page cannot be found."
New Behavior:
BEXIWIN_MHF_200608
ADAPT00553288
Description:
Patch ID: 38,396,671
Negative values in a Webi report are displayed as zeros when saved to Excel format.
New Behavior:
ADAPT00554108
Description:
Patch ID: 38,581,561
The Central Management Console won't let users add reports to the system once the maximum number of users permitted on the system has been reached. The following error message appears: "Failed to read data from report file c:\Document..\***.rpt. Reason: Unknown Query Engine Error: File UNKNOWN.RPT." The cause of the problem is that the CMC is considering a report to be a user license; when the maximum user license count is reached, each report then added is rejected.
New Behavior:
This problem is resolved. Adding a report now uses the existing session when is logs on to the CMC.
ADAPT00555852
Description:
Patch ID: 38,408,522
Users are automatically logged out of .Net Infoview when they try to change preferences on objects to which they have no editing rights.
New Behavior:
This problem is resolved. To solve the problem, users are presented with an error message rather than being logged out.
BEXIWIN_MHF_200608
ADAPT00557055
Description:
Patch ID: 38,367,600
When deleting a user account, the CMS may terminate unexpectedly or the CMC will timeout with a transport error. This problem happens for user accounts that own more than 250 objects. The cause of the problem is that the DB2 database subsystem driver fails when it tries to delete the user accounts from the system database.
New Behavior:
The problem is resolved.
ADAPT00557078
Description:
Patch ID: 38,589,829
When deleting a user account, the CMS may terminate unexpectedly or the CMC will timeout with a transport error. This problem happens for user accounts that own more than 250 objects. The cause of the problem is that the Sybase database subsystem driver fails when it tries to delete the user account from the system database.
New Behavior:
ADAPT00557123
Description:
Patch ID: 38,355,661
An error message appears when a report that has empty parameters is rescheduled.
New Behavior:
ADAPT00558759
Description:
Patch ID: 38,419,900
When using the OpenDocument request to view a report, the request fails if the report was set to export to Adobe PDF format and the user responds to a prompt for parameter values. The cause of the problem is that the parameter entered fails to be properly delivered, and then the string is lost.
New Behavior:
BEXIWIN_MHF_200608
ADAPT00559827
Description:
Patch ID: 38,390,529
When a "Count()" function is generated from Webi, an error message appears because the function fails to contain a "Group By" clause. The error message says "[IBM][CLI driver][DB2] SQL0122N A select statement with no Group by clause." This problem occurs only on systems using DB2 connectivity to OS/390. The cause of the problem is that the count function is generated by the "discrete" option, which is rejected by the DB2 to OS/390 connection.
New Behavior:
ADAPT00566876
Description:
Patch ID: 38,459,636
A report that uses 900 or more parameters displays an error message when viewed or forces the page server to shut down unexpectedly. The error is caused by a stack overflow, which is triggered by the large number of parameters.
New Behavior:
To solve the problem, a new command line switch, -JTCss, has been added for the page server to allow the stack size to be configured upon start up. For example, starting the pageserver with the command line switch changed to -JTCss 10000 will set the stack size to 10Mb. The default size of the stack is 1Mb.
Known Limitations:
Note that this change may limit scalability of the server under certain conditions. As the stack size is increased, the server can support fewer threads. The impact this behavior will have on scalability will depend on the configuration in use. Therefore, it is recommended that users carefully test performance after changing the stack size.
ADAPT00568419
Description:
Patch ID: 38,577,029
The formatting of a WebIntelligence document is distorted when users click the View Structure button.
New Behavior:
BEXIWIN_MHF_200608
ADAPT00575040
Description:
Patch ID: 38,478,708
When a cluster of CMSs loses communication with a member of that cluster, no event notification is sent.
New Behavior:
This problem is resolved. An error is written to the application log when a register_Listener call fails for any reason. An error will also be written to the application log under either of these conditions: - An object change notification fails to reach the listener. - A listener connection is dropped because it hasn't refreshed in the allowed period.
ADAPT00575726
Description:
Menu icons in InfoView are disabled.
Patch ID: 38,492,849
This problem happens after the BOEX_ Win_200602 Monthly HotFix is installed.
New Behavior:
ADAPT00580024
Description:
Patch ID: 38,585,553
When using the Reschedule option and changing the username password for the destination folder, the new password is replaced with the old password. This problem happens when scheduling the report to an unmanaged disk and choosing a destination folder that is in another section
New Behavior:
BEXIWIN_MHF_200608
ADAPT00580035
Description:
Patch ID: 38,490,703
The CMC takes a long time to display the instances of a report object and may display an error message. The cause of the problem is that the CMS is slow to access the SI_LAST_SUCCESSFUL_INSTANCE_ID or SI_LAST_RUN_TIME properties for each report instance, particularly when the report has many instances.
New Behavior:
Known Limitations:
After installing this HotFix, to enable this fix, it is recommended that users schedule a report to be run.
ADAPT00580367
Description:
Patch ID: 38,516,174
A script error appears when users create a report.
New Behavior:
BEXIWIN_MHF_200608
ADAPT00591719
Description:
Patch ID: 38,589,089
Under high-volume traffic loads on the Java Application Server, an OutOfMemory error message may appear, and the client application may display this error message: " Could Not Get Page Number." This problem occurs more often when the WIReportServer process (used for WebIntelligence reports processing) is under extensive use. Under those conditions, a full stack may be displayed as follows: com.bo.rebean.wi.CommunicationException: Could not get page number. at com.bo.rebean.wi.corba.XMLviaCorba.getBlobAsStream at com.bo.rebean.wi.corba.CorbaDocumentComAdapter.getBinaryContentAsStream at com.bo.rebean.wi.corba.CorbaReportComAdapter.getBinaryContentAsStream
New Behavior:
This problem is resolved. To enable this fix, users must increase the value for MAX_HEAP_SIZE in the webi.properties file to accommodate the size of the Java Heap size defined in the application server: 1. Edit the webi.properties file in the WEB-INF/classes directory of the web application. If using a Tomcat deployment, the file is usually stored in ...\webapps\businessobjects\enterprise115\desktoplaunch\WEB-INF\classes. 2. Add the following line, if the line is not in the file, or comment it out and update the value as follows: MAX_HEAP_SIZE=<java_heap_size_for_app_server> The value <java_heap_size_for_app_server> represents the number in bytes and must match the value set to in the application server. For example : Use the setting MAX_HEAP_SIZE=750000000 to set the size limit to 750MB, 3. Save the file, and restart the application server.
BEXIWIN_MHF_200605
ADAPT00484470
Description:
Patch ID: 38,292,452
Using OpenDoc, the parameter sInstance=Last fails to display the latest instance for WebI documents.
New Behavior:
Known Limitations:
In a previous HotFix, a restriction was removed on ssInstance=Last to allow the parameter to select all types of instances, rather than only Crystal Reports-formatted instances. The latest instance of a report is returned, regardless of format. For example, if a document is scheduled to PDF format, the PDF will be returned.
BEXIWIN_MHF_200605
ADAPT00528859
Description:
Patch ID: 38,099,498
An error message appears when a parameter's default value has been specified as a value other than NULL, and a user attempts to change back to NULL when scheduling. The error message is as follows: "An error has occurred: One or more arguments are invalid." In the Scheduler window, the parameter's value is set to [EMPTY].
New Behavior:
ADAPT00530510
Description:
Patch ID: 38,311,474
If the dates used in a query in the Query Builder are improperly formatted, the CMS terminates unexpectedly. For example, the following query causes the CMS to terminate unexpectedly: "SELECT * FROM CI_INFOOBJECTS WHERE SI_NEXTRUNTIME BETWEEN '2003' AND '2005."
New Behavior:
This problem is resolved. To solve the problem, the database subsystem libraries validate the date operands before passing the operands to the database. If the dates are invalid, the subsystem libraries try to convert them to a valid date-time operand. For example, "2003" becomes "2003 01 01 00 00 00."
ADAPT00530835
Description:
Patch ID: 38,245,261
The scheduled days and weeks for reports that are scheduled to run weekly are automatically changed when users reschedule an instance of a report.
New Behavior:
BEXIWIN_MHF_200605
ADAPT00532135
Description:
Patch ID: 38,288,211
When using the session timeout option in the Business Objects XI Central Management Console Java or .NET, if a session times out, the license used for that session fails to be released. Consequently, the next request from that browser window establishes a new session and increments the license count.
New Behavior:
This problem is resolved. To solve the problem, when a session times out, the user for that session is logged off and the license is released.
ADAPT00533434
Description:
Patch ID: 38,269,351
The Designer is unable to correctly display field and table names if customized strategies are used. The final character in each display field and table name is truncated.
New Behavior:
ADAPT00540766
Description:
Patch ID: 38,311,054
When user accounts are deleted, the CMS terminates unexpectedly. This problem happens for user accounts that own more than 250 objects. The cause of the problem is that the Oracle database subsystem driver fails when it tries to delete the user accounts from the system database.
New Behavior:
The problem is now resolved for Oracle system databases.
BEXIWIN_MHF_200605
ADAPT00541195
Description:
Patch ID: 38,230,600
When users modify the database logon credentials of a Crystal Report that is based on an OLAP data source, all options in the Crystal Management Console become unavailable for this report. This problem appears to have been introduced with SP1 for Business Objects Enterprise XI.
New Behavior:
Known Limitations:
Custom drivers cannot be specified, because OLAP reports cannot change data source in mid operation.
ADAPT00546176
Description:
Patch ID: 38,253,735
When using OpenDocument, the URL parameter sInstance=Param fails to accept multiple parameters.
New Behavior:
To solve the problem, a helper function and internal parameter of the object id found have been added.
ADAPT00550107
Description:
Patch ID: 38,349,642
When scheduling a report in the Processing Extension API (SDK), the method GetType (IPromptSetInterface) returns a value of 0 for a DateTime parameter. The correct value is 6.
New Behavior:
ADAPT00552016
Description:
Patch ID: 38,330,779
The Universe Designer terminates unexpectedly when the description field in the strategy file exceeds 480 characters.
New Behavior:
This problem is resolved. To solve the problem, the 480 character limit to the description field has been removed.
BEXIWIN_MHF_200605
ADAPT00553420
Description:
Patch ID: 38,326,364
Reports may not be scheduled to an unmanaged machine. The scheduled job fails, and the following error message appears: "Login error: CrystalEnterprise.DiskUnmanaged: Logon failure: the user has not been granted the requested logon type at this computer." The problem happens when the Scheduler tool has rights to the unmanaged disk but has not been granted the "allow logon locally" right on the job server machine. The Microsoft Windows function LOGON32_LOGON_INTERACTIVE is called, which requires that the "allow logon locally" right be granted to the impersonated user.
New Behavior:
This problem is resolved. A registry key named ImpersonationInteractive has been added. To solve the problem, the value of the key must be changed to 0. When the value is set to 0, the LOGON32_LOGON_CLEARTEXT function is called, which does not require that the impersonated user have the "allow logon locally" right. When the value is left to the default value of 1, problem remains because the LOGON32_LOGON_INTERACTIVE function is called.
Known Limitations:
The registry key is added automatically when scheduling to an unmanaged disk location for the first time after this HotFix is applied. After changing the registry key value, the Crystal Report Job Server must be restarted before the change will take effect.
ADAPT00561347
Description:
Patch ID: 38,352,110
When drilling down in Java Infoview, the Crystal Management Console DHTML, or the Advanced DHTML viewer, an error message appears.
New Behavior:
BEXIWIN_MHF_200603
BEXIWIN_MHF_200603
ADAPT00317952
Description:
Patch ID: 38,088,982
In Infoview, when users schedule a report that is based on a Business View, they may be prompted to modify parameters that are not used in the report. Reports may or may not need to use all the parameters available in the Business View; however, when scheduling the report, users are presented with all parameters.
New Behavior:
An option has been added to Infoview to show only parameters that the report is using. The option is called "Show unused parameters." By default, the option is disabled, so that only the parameters used by the report are shown.
ADAPT00390445
Description:
Patch ID: 38,176,321
When using the MyInfoView feature in a secure web environment (https) in .NET InfoView, third-party documents fail to display, and an error message appears. The error messages appears is as follows: "Internet Explorer cannot download (subset of filename of document in input FRS) from (webserver). Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later." The problem is caused by certain response headers in SSL environments.
New Behavior:
This problem is resolved. The response headers that caused the problem were unnecessary, so they've been removed
ADAPT00392408
Description:
Patch ID: 38,217,554
Javascript errors appear when adding drill filters to webi docs in the Java viewer.
New Behavior:
BEXIWIN_MHF_200603
ADAPT00479163
Description:
Patch ID: 37,727,793
An object's' subfolders may not correctly inherit rights that are assigned to objects through roles in the Java SDK. That is, if the role of a parent folder is changed to a less powerful role, the child objects of the parent folder retains the more powerful role. For example, a Java application can set a user to have the "Full Control" role on a Folder. The sub-folders will correctly show "Inherited" and "Full Control." rights. If the same application then sets the Folder to "No Access," the subfolder incorrectly shows "Inherited" and "Full Control" rights.
New Behavior:
ADAPT00480827
Description:
Patch ID: 38,175,799
Under certain security rights, a user may be presented with the following Infoview error message: "An error has occurred: Not a valid query." This problem may occur when users navigate to My Infoview and select the option Define Content.
New Behavior:
The cause of the problem is an improperly formed query sent by the Define Content option.
ADAPT00492026
Description:
Patch ID: 37,804,134
The maximum default cache size for a cache server is 5 MB, which is insufficient space to needed perform for dynamic cascading prompting.
New Behavior:
The default cache size has been raised 256 MB.
Known Limitations:
On Windows, the cache server must be reinstalled to switch to the new default cache size of 256 MB.
BEXIWIN_MHF_200603
ADAPT00506795
Description:
Patch ID: 38,088,230
When a universe that is linked to many other universes is opened in InfoView, the Hierarchy tree fails to appear, even when the Hierarchy option has been enabled.
New Behavior:
ADAPT00513043
Description:
Patch ID: 38,054,661
When selecting an option from the Drill menu, the following error message appears: "Internal Error: Missing iViewerID parameter(Error:INF)." This problem occurs on Websphere 5.1.1.6 and Websphere 6.0.2.3.
New Behavior:
ADAPT00513245
Description:
Patch ID: 38,194,444
Report objects may fail to import if they are set to use specific server groups into a Business Objects XI environment When the import fails, the following error message appears: "Committing the export object to the destination CMS failed. Reason: Failed to commit objects to server." The cause of the problem is in the aggregation of security for the newly created object in the destination system.
New Behavior:
ADAPT00514737
Description:
Patch ID: 38,139,546
An error message appears when users click on the SMTP destination when scheduling an imported object.
New Behavior:
This problem is resolved. To solve this problem, a correction has been made to the SMTP plug-in.
BEXIWIN_MHF_200603
ADAPT00520360
Description:
Patch ID: 38,161,917
When users export a universe in the BusinessObjects XI Designer, BusinessObjects XI Designer fails to execute all LOV queries and display prompts and error messages.
New Behavior:
ADAPT00522502
Description:
Patch ID: 38,195,832
SSL fails to work properly unless webi_applet.aspx is modified.
New Behavior:
ADAPT00530930
Description:
Patch ID: 38,169,893
When users use the ActiveX viewer, hosted by Tomcat with SSL, users are re-prompted by the parameter screen. This problem happens when the parameters have been selected and the report is processed.
New Behavior:
ADAPT00532194
Description:
Patch ID: 38,216,471
Tables that have matching column names fail to be joined in the Universe Designer when the option "All Matching Column Names" is selected.
New Behavior:
BEXIWIN_MHF_200603
ADAPT00532899
Description:
Patch ID: 38,199,121
Users are unable to import Crystal Report Objects, which point to a server group, from a Crystal Enterprise 9 system.
New Behavior:
ADAPT00533569
Description:
Patch ID: 38,157,731
When users view a report on demand with the ActiveX viewer, the viewer freezes after the user selects a value from the List of Values (LOV) on the parameter screen. This problem happens when the ActiveX viewer has a LOV over 3000.
New Behavior:
ADAPT00534720
Description:
Patch ID: 38,188,483
In the ActiveX viewer, when drilling down on a group more than once, nodes in the group tree fail to expand.
New Behavior:
ADAPT00534865
Description:
Patch ID: 38,215,011
After applying the MLB (multilingual build) beXIwin_chf patch on an English XI system, users are unable to launch the Java Central Management Console. The following error message appears: "catch_type not a sublcass of Throwable." The cause of the problem is a fault with the cewcanative.jar file.
New Behavior:
This problem is resolved. The cewcanative.jar file has been upadated to let the Web Component Adapter work properly.
BEXIWIN_MHF_200603
ADAPT00534925
Description:
Patch ID: 38,181,024
Importing a linked universe into the Universe Designer causes the Universe Designer to terminate unexpectedly. The cause of the problem is an error with the conversion step during the import of the universe.
New Behavior:
BEXIWIN_MHF_200602
ADAPT00414858
Description:
Patch ID: 38,105,318
When a background image is specified for a cell in a Web Intelligence report, the image fails to appear when the report is viewed in the Java Interactive Viewer of Infoview. The HTML and PDF viewer display correctly.
New Behavior:
ADAPT00487362
Description:
Patch ID: 38,139,410
Imported instances of reports cannot be rescheduled due to missing properties.
New Behavior:
BEXIWIN_MHF_200602
ADAPT00495685
Description:
Patch ID: 37,937,385
To view reports sent to a user's Inbox, the sender requires "Add Objects" and "View" rights to that inbox; however, those rights also permit the sender view all content in the receiving Inbox.
New Behavior:
The "Add Objects" and "View" rights deny access to content in a user's Inbox that is not owned by the sender.
Known Limitations:
To enable this fix, users must do the following: 1) Change the access permissions to the Inbox to deny view rights to users who do not own the Inbox. 2) Install the HotFix. 3) Grant both the "View" and "Add Objects" rights to the Inbox. If the permission "Copy objects to another folder" is granted to the Inbox, the individual view right applied to each object in the Inbox is given to the copy of the object.
ADAPT00503435
Description:
Patch ID: 38,120,508
Web Intelligence variables lose their decimal-place numbers, causing incorrect calculations. This problem happens on German or French Windows operating system to run Server Components, when the denominator is a number smaller than 10 and has 1 decimal place. For example, a variable written as 350/1,5 or [Numberfield]/2,5 appears as 350/1 or {Numberfield}/2.
New Behavior:
ADAPT00506784
Description:
Patch ID: 38,071,691
When users create a report, an object may change class in the Java Query Panel. The cause of the problem is that core universe references are ordered, and their order is stored in the InfoObject of the Derived Universe, rather than in the UNW BLOB file.
New Behavior:
BEXIWIN_MHF_200602
ADAPT00506806
Description:
Patch ID: 38,071,004
For linked Universes, the "WHERE" condition is unavailable in the SQL Query Panel in InfoView. The cause of the problem is that core universe references are ordered, and their order is stored in the InfoObject of the Derived Universe, rather than in the UNW BLOB file.
New Behavior:
This problem is resolved. To solve the problem, the order of core universe references is stored in the UNW BLOB file.
ADAPT00507438
Description:
Patch ID: 38,056,622
When scheduling a report based on a Business View that uses an upper or lower bound parameter option in java ePortfolio, the following error message appears: "More information is needed before the report can be processed." The cause of the problem is that, when the report is processed, the SI_MIN and SI_MAX property bags fail to be initialized when the defined range is initialized. The null values in the property bags lead to requests for more information; therefore, processing fails.
New Behavior:
ADAPT00509927
Description:
Patch ID: 38,089,293
The chart title for a Web Intelligence report disappears once the report is re-opened.
New Behavior:
ADAPT00519079
Description:
Patch ID: 38,132,510
Web Intelligence reports fail to retry, even when users enable the retry option when scheduling the report.
New Behavior:
BEXIWIN_MHF_200602
ADAPT00520082
Description:
Patch ID: 38,121,481
The syntax used to successfully call managed reports in Crystal Enterprise 10 fails to work when used in Business Objects Enterprise .NET. Users call managed reports by making a viewrpt.cwr request and passing parameters in the URL.
New Behavior:
To solve this problem, modify the web.config file: 1. Locate the web.config file in the following directories: - For version XI, go to \ Common Files\Business Objects\3.0\crystalreportviewers11\. - For version XI R2, go to \Program Files\Business Objects\common\3.5\crystalreportviewers115\. 2. Modify the web.config file as follows: add <add key ="viewrpt.emptyIsNULL" value="false"/> immediately below the line "<add key ="viewrpt.toolbar" value=""/>".
Known Limitations:
If the empty string is set to the number parameter, the report cannot be viewed.
ADAPT00522747
Description:
Patch ID: 38,133,526
The List of Values column header is inconsistent with the values in the column. The second List of Values prompt inherits the headers from the first List of Values prompt.
New Behavior:
BEXIWIN_MHF_200602
ADAPT00523403
Description:
Patch ID: 38,099,400
On a Safari 1.3 system, when viewing WID type documents in Business Objects Enterprise XI, no right-click menu is available in Interactive Editing mode. In addition, the system terminates unexpectedly on occasion.
New Behavior:
The system no longer terminates unexpectedly, and the following features have been added to the right-click menu in Interactive Editing mode: 1. Sort 2. Filters 3. Format cell 4. Add/remove/replace (by format table) 5. Swap axis 6. Set upi section 7. Turn to
ADAPT00523780
Description:
Patch ID: 38,089,650
When users accounts are deleted in the CMS, the CMS terminates unexpectedly. This problem happens for user accounts that own more than 250 objects. The cause of the problem is that the ODBC subsystem fails when it tries to delete the user accounts from the system database.
New Behavior:
ADAPT00524702
Description:
Patch ID: 38,090,172
On Solaris, string fields are truncated when runtime Java Resultsets are sent to RAS. The cause of the problem is that the filed buffer-length calculation uses the wrong value.
New Behavior:
This problem is resolved. To solve the problem, the field buffer-length calculation uses the value of -4t for sizeof(wchar_t). This value works on Solaris and Windows systems.
BEXIWIN_MHF_200602
ADAPT00528498
Description:
Patch ID: 38,126,568
The user logon processing time is less than optimal when users log on to the CMC. The cause of the problem is that the logon system slows down when it verifies user rights.
New Behavior:
The logon system verifies user rights more efficiently.
ADAPT00530083
Description:
Patch ID: 38,105,550
An error message appears when users change a parameter value while rescheduling an instance of a report created in a program other than Crystal Reports. The error message says the following: "An error has occurred: Unspecified error."
New Behavior:
This problem is resolved. To solve the problem, a non-Crystal Reports instance parent object (always a Crystal Reports object) is used to get the report source and do the prompting.
BEXIWIN_MHF_200601
BEXIWIN_MHF_200601
ADAPT00324318
Description:
Patch ID: 37,794,087
The first logon attempt fails when the Java InfoView and the @clustername is used. The Java SDK does not support logon attempts with the @clustername on the first logon attempt. The SDK requires a logon to Central Management Server (CMS) first to retrieve the cluster members; only then can subsequent logon attempts with the @clustername succeed.
New Behavior:
Changes have been made to InfoView to process all logon attempts with @clustername. The change uses a variable in the web.xml or, alternatively, a file named "clusters.properties." Each file contains a list of clusters and the servers for each cluster to be used. Upon logon, Infoview checks to see if the specified CMS name matches one of the values that belong to the clusters. InfoView then attempts to log on to the servers that are provided for that cluster value. How to use the web.xml method: cms.clusters: this file consists of a comma-separated list of cluster names. Note the following: - Each cluster in the above list requires its own parameter: - param-name = cms.clusters.<clustername> (without the @) - param-value = comma separated list of cms servers Note: Each param-name value must match case with the corresponding value in the CMS.clusters. EXAMPLE: <context-param> <param-name>cms.clusters</param-name> <param-value>@samplecluster, @samplecluster2, @samplecluster3</param-value> </context-param> <context-param> <param-name>cms.clusters.samplecluster</param-name> <param-value>cmsone:6400, cmstwo:6400</param-value> </context-param> <context-param> <param-name>cms.clusters.samplecluster2</param-name> <param-value>cms3, cms4, cms5</param-value> </context-param> <context-param> <param-name>cms.clusters.samplecluster3</param-name> <param-value>aps05</param-value> </context-param>
How to use the clusters.properties method: Parameters may be added to a file named "clusters.properties," which must be placed in the WEB-INF/classes directory.
BEXIWIN_MHF_200601
Store the parameters in this file using the common .properties format. For example, use one "<name>=<value>" pair per line. If this file exists, the settings in web.xml are ignored. EXAMPLE: Sample equivalent clusters.properties file: cms.clusters=@samplecluster, @samplecluster2, @samplecluster3 cms.clusters.samplecluster=cmsone:6400, cmstwo:6400 cms.clusters.samplecluster2=cms3, cms4, cms5 cms.clusters.samplecluster3=aps05
Note: No port has to be provided for a server. If none is provided, then the default port 6400 is assumed.
ADAPT00361738
Description:
Patch ID: 38,036,202
When reports are scheduled, an additional concurrent license is used when the report is run.
New Behavior:
ADAPT00371986
Description:
Patch ID: 36,995,519
The Webi java applet cannot save documents that have been imported from BusinessObjects Enterprise 6.5.
New Behavior:
ADAPT00381314
Description:
Patch ID: 37,032,452
A non-existent page, such as "http://server/crystal/enterprise/ePortfolio/en/nonexistent.csp" causes an error to appear ("404: page not found") that shows the full path to the server.
New Behavior:
The error message displays the "404" error message without revealing the full path to the server.
BEXIWIN_MHF_200601
ADAPT00398780
Description:
Patch ID: 38,055,308
Documents are opened in the default HTML format when the sOutputFormat parameter is used in an OpenDocument request. The cause of the problem is that support for the sOutputFormat parameter is unavailable.
New Behavior:
This problem is resolved. To solve the problem, the sOutputFormat parameter is supported. The supported values are as follows: "sOutputFormat=P" for pdf and "sOutputFormat=H" for html. Those parameters are supported for both .NET and Java systems. For Java systems, users can also specify "sViewer=interactive" for the interactive HTML viewer or "sViewer=html" for the regular HTML viewer.
Known Limitations:
The parameters sViewer and sOutputFormat cannot be used together. sViewer value will supersede the sOutputFormat value. Support for sOutputFormat parameter is limited to PDF and HTML. Support for Excel and MS Word are unavailable.
ADAPT00412543
Description:
Patch ID: 38,070,421
The ActiveXViewer displays blank pages on reports that are transferred over slow network connections.
New Behavior:
ADAPT00463307
Description:
Patch ID: 37,999,284
When users without view rights open the latest instance of a report, the following error message appears: "An error has occurred: Object reference not set to an instance of an object." The cause of the problem is that the infoobject collection is empty for users without view rights.
New Behavior:
To solve the problem, another query is done for instances belonging to the current user, and then the instance with the latest timestamp is displayed.
BEXIWIN_MHF_200601
ADAPT00468442
Description:
Patch ID: 37,910,270
This has been modified to A variable that contains nested IF statements displays as "#SYNTAX" in Webi reports. The cause of the problem is that the condition of nested IF statements fail to be considered in variables.
New Behavior:
ADAPT00476860
Description:
Patch ID: 38,054,957
Web Intelligence reports fail to retain the default parameter value when the report panel "Query - HTML" is used.
New Behavior:
This problem is resolved. The default parameter value is saved when users save Web Intelligence reports.
ADAPT00477258
Description:
Patch ID: 38,055,049
When users create a new page after paging to the final page, an "1 ERROR: INF" error appears. The problem is caused by he Break property in Web Intelligence, which is set incorrectly.
New Behavior:
This problem is resolved. The following files have been modified to ensure the break property is properly used. incBreaks.jsp processBreaks.jsp breakDialog.html com/businessobjects/adv_ivcdzview/Breaks.java
BEXIWIN_MHF_200601
ADAPT00481638
Description:
Patch ID: 38,070,224
The IBM SiteMinder Single-Sign-On feature fails on first attempt when it connects to the Infoview portal. The cause of the problem is the flag "do not create" on LDAP update options that are applied to the account for a new user. Some of the details of the new user's account fail to be collected before a request for a new user account is sent to the LDAP server. Because the LDAP request has no "create" flag, the request fails.
New Behavior:
ADAPT00489195
Description:
Patch ID: 38,051,993
When users export reports to CSV format, no data is exported. The problem occurs when one of the columns is of type "TinyInt" and at least one of the TinyInt values is null.
New Behavior:
ADAPT00492944
Description:
Patch ID: 38,047,920
The Report Designer application is terminated unexpectedly while it searches objects when DB2 connectivity is used. The problem happens when the Report Designer searches columns and returns an incorrect number of columns.
New Behavior:
ADAPT00497578
Description:
Patch ID: 38,055,059
The option "Allow other users to edit all queries" is unavailable when the Query - HTML report panel is used.
New Behavior:
BEXIWIN_MHF_200601
ADAPT00499657
Description:
Patch ID: 38,050,905
When users overwrite a report already published to Enterprise XI with a report that has not been published, and then call the refreshProperties() method, the following Java exception occurs: java.lang.UnsupportedOperationException. The cause of the problem is that, when logon information is refreshed, items in certain properties are removed when a report is overwritten.
New Behavior:
To solve the problem, the read-only flag is temporarily reset before the properties are overwritten.
ADAPT00501697
Description:
Patch ID: 37,979,081
When users clicks the Modify button to edit a Webi report, they can see data from universes to which they do not have rights.
New Behavior:
ADAPT00501760
Description:
Patch ID: 38,066,928
The Central Management Console (CMC) contains several potential security vulnerabilities.
New Behavior:
Known Limitations:
This resolution only applies to the .NET deployment of the CMC.
ADAPT00502487
Description:
Patch ID: 38,036,462
Alerts for report instances are displayed when the alerts have not been triggered.
New Behavior:
BEXIWIN_MHF_200601
ADAPT00504097
Description:
Patch ID: 38,067,099
Several pages in Crystal Enterprise ePortfolio and BusinessObjects Enterprise InfoView contain potential security vulnerabilities.
New Behavior:
To solve the problem, additional filtering has been added to user input to prevent security risks.
ADAPT00506946
Description:
Patch ID: 38,056,588
In .NET Infoview, reports that take longer than three minutes to process but schedule successfully may time-out in the Advanced DHTML viewer. The following error message appears: "ERROR: Thread was being aborted." The cause of the problem is that a timeout of three minutes is coded into the ASP application.
New Behavior:
To solve the problem, the timeout has been removed.
Known Limitations:
On the client machine, the file C:\windows\Microsoft.NET\Framework\v1.1.4322\config\machine.config must be updated as follows: Within the following section of code, change the value executionTimeout="90" to executionTimeout="1200" or some value greater than 10 minutes: - <!-httpRuntime Attributes: executionTimeout="[seconds]" - time in seconds before request is automatically timed out maxRequestLength="[KBytes]" - KBytes size of maximum request length to accept useFullyQualifiedRedirectUrl="[true|false]" - Fully qualifiy the URL for client redirects minFreeThreads="[count]" - minimum number of free thread to allow execution of new requests minLocalRequestFreeThreads="[count]" - minimum number of free thread to allow execution of new local requests appRequestQueueLimit="[count]" - maximum number of requests queued for the application enableKernelOutputCache="[true|false]" - enable the http.sys cache on IIS6 and higher - default is true enableVersionHeader="[true|false]" - outputs X-AspNet-Version header with each request --> <httpRuntime executionTimeout="90" maxRequestLength="4096" useFullyQualifiedRedirectUrl="false" minFreeThreads="8" minLocalRequestFreeThreads="4" appRequestQueueLimit="100" enableVersionHeader="true" />
BEXIWIN_MHF_200601
ADAPT00507877
Description:
Patch ID: 38,037,611
Users cannot drill down on certain reports in a group tree request.
New Behavior:
ADAPT00508354
Description:
Patch ID: 38,035,349
When running a query with the Web Intelligence Java Applet, while the browser window is minimized and then maximized after the data has returned, a blank prompt dialog box titled "Retrieving Data" appears and remains indefinitely. The cause of the problem is that the applet calls setVisible(false) for the prompt dialog box titled "Retrieving Data," but setVisible(false) conflicts with the request to maximize the browser.
New Behavior:
To solve the problem, the Web Intelligence Java Applet disposes the call to the RunQuery dialog box.
Known Limitations:
If the Java plug-in has caching enabled, the cached items must be cleared.
ADAPT00509139
Description:
Patch ID: 38,020,701
When users view an OLAP report in BusinessObjects Enterprise with the DHTML viewer, the viewer caches the data that users have entered in the prompt dialog boxes.
New Behavior:
ADAPT00509299
Description:
Patch ID: 37,989,525
A custom ODBC datasource fails to accept names in uppercase letters for the DSN/Server name.
New Behavior:
BEXIWIN_MHF_200601
ADAPT00509597
Description:
Patch ID: 38,019,338
When using the option SendTo to email a successful instance that is based on an event, the email is sent only when the event happens a second time. The cause of the problem is that the SI_DEPENDS property fails to be removed from the infoobject when the SendTo option is used.
New Behavior:
This problem is resolved. To solve the problem, the SI_DEPENDS property is deleted from the SDK map only; therefore, no order is sent to delete the properties from the infoobject. A call to the function remove(key) is made to set the property to null, before the property is sent for background processing.
ADAPT00509907
Description:
Patch ID: 38,007,390
The default LOV parameters for single-level LOVs fail to be preserved.
New Behavior:
ADAPT00510715
Description:
Patch ID: 37,989,060
In the BO XI .Net Administration Launchpad, the Report Datasources page fails to display all system datasources, and then an error message appears. This problem occurs with reports that have no datasource.
New Behavior:
ADAPT00511922
Description:
Patch ID: 38,070,659
The WIReportServer calculation engine terminates unexpectedly.
New Behavior:
BEXIWIN_MHF_200601
ADAPT00513567
Description:
Patch ID: 38,019,514
Invalid XML is being sent from procWebI processing plug-in to the Web Intelligence Server. The invalid XML causes Assert messages to be posted to the trace logs, because a close tag is created in the XML when the associated open tag is created.
New Behavior:
To solve the problem, no closing tag is created when the open tag is absent.
ADAPT00514418
Description:
Patch ID: 38,037,045
Saving a Web Intelligence Document during daylight savings time, which shows the "Last Refresh Date" field to Excel, shows the time less one hour; however, saving a document to PDF works correctly. During regular season, the "Last Refresh Date" time is correct for both formats.
New Behavior:
ADAPT00515497
Description:
Patch ID: 38,054,458
Saving a Web Intelligence document in CSV format saves only a few rows at random.
New Behavior:
ADAPT00522387
Description:
Patch ID: 38,047,725
The logon token is exposed in the log files when "-trace" is enabled for the CacheServer.
New Behavior:
This problem is resolved. The logon token is removed from the trace logs and replaced with "***".
BEXIWIN_MHF_200512
BEXIWIN_MHF_200512
ADAPT00201488
Description:
Patch ID: 37,716,421
A second Crystal Management Server (CMS) cannot be started when auditing is enabled. This problem happens when the two Crystal Management Servers (CMS) are on separate machines. This problem happens even when the DSN on each machine, which connects to the audit database, share the same name and description. The cause of the problem is that the CE demands that the audit database connection string be identical for each CMS. Because the audit database connection string is unique for each CMS, the second CMS cannot be started.
New Behavior:
To solve this problem, CE compares only the DSN (name and description), UID, and PWD fields of the audit db connection string.
Known Limitations:
In some scenarios, it is not possible to share the same connection string between each CMS, because of network differences. In such a scenario, the second CMS will not start.
ADAPT00364621
Description:
Patch ID: 37,129,394
When users view reports on demand or schedule reports that are based on a Sybase- stored procedure, using an ODBC custom database logon in the CMC, the stored procedure runs more than once.
New Behavior:
To fix this problem, users must install this Hot Fix patch, and then do the following: 1) Ensure the registry key "VerifyStoredProceduresOnSetLocation" is set to No. For CE9, the registry key is in the following directory: HKEY_LOCAL_MACHINE\SOFTWARE\Crystal Decisions\9.0\Crystal Reports\DatabaseOptions\ For CE10, the registry key is in the following directory: HKEY_LOCAL_MACHINE\SOFTWARE\Crystal Decisions\10.0\Crystal Reports\DatabaseOptions\ 2) Add the command "procreportoptions __noverifydatabase" in the command line of the Pageserver and Jobserver. Note: the command "procreportoptions __noverifydatabase" has two underscores.
Known Limitations:
This fix is for the ODBC driver only. This fix won't work for the RAS server or the Native driver.
BEXIWIN_MHF_200512
ADAPT00382407
Description:
Patch ID: 37,976,629
In Java InfoView, when scheduling a webi report, users cannot export the report to PDF format after setting the file location to an FTP address.
New Behavior:
ADAPT00385013
Description:
Patch ID: 36,988,661
When Webi documents are refreshed, the .NET Webi Viewer may display an error message that says "unspecified error." The cause of the problem is that DocumentInstance is cleared before all COM objects have been properly handled.
New Behavior:
To solve the problem, a "GC.KeepAlive(DocumentInstance)" has been added to the bottom of each ASPX page.
ADAPT00394232
Description:
Patch ID: 37,047,928
A slow response time may occur when users view a report with Dynamic Cascading Prompts(DCP) through the DHTML, Java, ActiveX or Interactive viewer. The slow down occurs because reports with DCP use the Cache Server or Page Server, or RAS.
New Behavior:
ADAPT00408559
Description:
Patch ID: 37,908,559
When the Report Application Server (RAS) is overworked, memory leaks occur while users view reports that contain static parameters. The cause of the problem is a fault in an error handling module inside RAS that leaks memory.
New Behavior:
BEXIWIN_MHF_200512
ADAPT00414244
Description:
Patch ID: 37,736,480
Olap Intelligence is slow to display a list of databases in Microsoft Analysis services. The cause of the problem is that, when users expand a folder to view its subfolders, the application calls the server to retrieve the information.
New Behavior:
To solve the problem, the information for subfolders is cached, so that the server is no longer accessed every time users expand a folder.
ADAPT00418935
Description:
Patch ID: 37,731,232
When users view a report in .NET InfoView and export it to CSV format, the following error message appears: "The parameters is incorrect (Error: INF -2146823266)." The problem is caused by reference counting bugs when the COM objects that are distributed have C++ backpointers to the DocumentInstance object. If the DocumentInstance object is released before the other COM objects, the error message appears.
New Behavior:
This problem is resolved. To solve the problem, a "GC.KeepAlive(DocumentInstance)" at the bottom of each ASPX page has been added. This prevents the clean-up function from removing the DocumentInstance before all COM objects have been distributed.
ADAPT00430968
Description:
Patch ID: 37,905,912
When users import a universe that contains a filter definition that contains an @Select, it generates an @select and, therefore, it returns an error when it checks integrity of universe. The function that converts the filters is incorrectly generated and returns the wrong case.
New Behavior:
BEXIWIN_MHF_200512
ADAPT00433296
Description:
Patch ID: 37,812,731
The WebI Java applet loses its connection with the server when used with IBM Siteminder. The cause of the problem is that the logon session cookies become lost.
New Behavior:
Logon session cookies are maintained by the Webi applet.
ADAPT00434260
Description:
Patch ID: 37,687,114
Discussions and Encyclopedia fail to be synchronized when a report is opened from a link on a PM Dashboard or from a report hyperlink with the OpenDocument function.
New Behavior:
ADAPT00439658
Description:
Patch ID: 37,576,824
The Windows .NET WebForm viewer Drill event argument NewGroupNamePath is not available for the PageServer, but it is available for RAS. The cause of the problem is that the Page Server fails to set the PE_EP_INCLUDEGROUPNAMEPATH CRPE property to PEEncapsulatePage.
New Behavior:
ADAPT00440878
Description:
Patch ID: 37,903,295
A parsing error is caused when users create a custom condition in a universe against a DB2 database that includes an @prompt function. If the @prompt function that uses a List Of Values parameter, the error appears. The cause of the problem is an error in the parsing logic for the @prompt function.
New Behavior:
BEXIWIN_MHF_200512
ADAPT00440897
Description:
Some JSF components must be updated.
Patch ID: 37,838,356
New Behavior:
The JSF file jsfadmin.war is updated.
ADAPT00442571
Description:
Patch ID: 37,753,007
When checking the joins in a universe, the designer issues a SELECT * statement on the joined tables. If one of the tables contains an unhandled datatype, the connectionserver function is unable to proceed, and then an error message appears. The cause of the problem is an absence of support for datatype columns.
New Behavior:
This problem is resolved. Support has been added for datatype columns.
ADAPT00444165
Description:
Patch ID: 37,798,867
When reports contain many parameters and parameter prompts, performance of the report is adversely affected.
New Behavior:
ADAPT00444328
Description:
Patch ID: 37,763,903
An error message appears when users use the Apply filter option on instances in InfoView to filter historical instances by time, and then enable the "Show Completed Instances" option. The error message says the following: "An error has occurred: Not a valid query."
New Behavior:
This problem is resolved. To solve the problem, the instances are checked to determine if they are relevant to the filter before the error message is displayed.
BEXIWIN_MHF_200512
ADAPT00451464
Description:
Patch ID: 37,937,989
An error message appears in the CMS when the right schedule to a server group is explicitly denied for a particular user, and then the user clicks on the server group option in InfoView to schedule a report. The error message says: "An error has occurred: Sorry, you do not have the right to 'Define server groups to process jobs' (id - 23) for 'Consolidated Income Statement' (id - 294). Please contact your system or permissions administrator if you require this right." The CMS fails to check for changes made to the rights for a user.
New Behavior:
ADAPT00462332
Description:
Patch ID: 37,744,783
Web Intelligence reports fail to open in interactive mode from openDocument.jsp.
New Behavior:
To solve the problem, a parameter has been added to openDocument.jsp: sViewer. It specifies which viewer to use. For Web Intelligence reports, sViewer accepts two values: "HTML" and "Interactive." If the value is unrecognized, it defaults to the value "HTML." In .NET applications, openDocument.aspx has also been modified to make use of sViewer. For Web Intelligence reports, sViewer accepts only the value HTML, because the Interactive viewer is Java only.
ADAPT00464210
Description:
Patch ID: 37,753,977
Viewing an OLAPI document through Sharepoint returns the an error message page that says the following: "Page Not Found error, containing "Error Code: 500 Internal Server Error. The request was rejected by the HTTP filter. Contact your ISA Server administrator. (12217)." This problem happens when IIS and Sharepoint are outside the firewall. The cause of the problem is the backURL method that is sent to the logon page contains an extra level of encoding for the token parameter, which makes the page inaccessible and results in the error.
New Behavior:
To solve the problem, the extra level of encoding has been removed.
BEXIWIN_MHF_200512
ADAPT00464215
Description:
Patch ID: 37,678,543
When the option View on Demand is applied and users click a subreport, they are prompted to enter a user name and password to access the database. This problem happens when a report object's main report is based on a Business View and the subreport is not based on a Business View. In that case, the options under "When Viewing Reports" are disabled for both the Business View database connection and the non-Business View database connection. Multiple database connections for the object are created in the report object properties of the CMC, which create the problem.
New Behavior:
The behavior of the "When Viewing Reports" options have been modified for database properties. When the main report is based on a Business View and the subreport is not based on a Business View, the options under "When Viewing Reports" are enabled for the subreport. The Administrator has the option to choose whether users of on-demand reports are prompted for logon information or allowed to use the username and password that the CMC provides.
ADAPT00478839
Description:
Patch ID: 37,739,355
When a navigation tree is refreshed in InfoView after a session has timed out, a Stack Overflow error message appears. The Stack Overflow error is issued from the client-side JavaScript. This problem has been found to happen only with Microsoft Internet Explorer, when a function x() is in the include file, which calls a function f.x(), where x is a frame. Internet Explorer reads the "f" as "window"; therefore, the call to f.x() becomes recursive.
New Behavior:
To solve the problem, a change has been made to the function to check for (f == window), and then call f.x2() in that case.
ADAPT00480511
Description:
Patch ID: 37,827,691
Incorrect characters are returned when table values are displayed in the Universe Designer for numeric data that is based on an Oracle 9.0 database.
New Behavior:
BEXIWIN_MHF_200512
ADAPT00480842
Description:
Patch ID: 37,835,640
An error message appears when users change static parameter values prior to scheduling a report and the Report Application Server (RAS) is switched off. The error message says "Cannot initialize report application session."
New Behavior:
ADAPT00480848
Description:
Patch ID: 37,965,915
If a Web Intelligence Document is scheduled, when the prompts are updated, the prompts page refreshes the report more often than necessary. The cause of the problem is that the processprompts page looks for a parameter called "BCA" to determine whether to refresh the document before it updates the new prompt values. If the BCA parameter isn't found, the processprompts page refreshes the page again.
New Behavior:
To solve the problem, the processprompts page looks to the action ("update" or "schedule"), rather than the parameter named BCA.
ADAPT00484077
Description:
Patch ID: 37,788,982
The Crystal Designer displays an error message about problems with the cs_helpers.dll. The problem is caused by faulty communication between the dependent components.
New Behavior:
BEXIWIN_MHF_200512
ADAPT00484468
Description:
Patch ID: 37,798,927
In .Net InfoView, when a user changes the destination from "Specific File Locations" to "Specific Inbox" upon scheduling a report, the following error message appears: "Specified cast is not valid." The cause of the problem is a mismatch in destination type.
New Behavior:
ADAPT00484832
Description:
Patch ID: 37,859,398
The first time a Crystal report is viewed in .NET Infoview using the java viewer, rather than immediately display the report, Infoview prompts the user for CMS authentication. The ensuing views of any Crystal report with the java viewer will not prompt for authentication. The user is not prompted when using other viewers or with browsers other than Internet Explorer.
New Behavior:
The first view of a Crystal Report using the java viewer in .NET Infoview displays the report. The end user is no longer prompted for authentication in Internet Explorer.
BEXIWIN_MHF_200512
ADAPT00486203
Description:
Patch ID: 37,813,158
Single sign-on authentication is unable to authenticate users who view reports in BusinessObjects Enterprise that are based off a secured database.
New Behavior:
A new feature lets users use single sign-on to view reports in BusinessObjects Enterprise that are based off a secured database. To activate the new feature, users must do the following: 1. In the Central Configuration Manager, open Crystal Reports Cache Server. 2. On the Command textbox, add the switch -useSecondarySSO before -restart. 3. Click Apply, and then click OK. 4. Go to \Program Files\Common Files\Business Objects\3.0\java\, and open CRConfig.xml in a text editor. 5. In the CRConfig.xml file, add <UseDBUSERInsteadOfSSO/> immediately before the last line. 6. Save CRConfig.xml, and then close the editor. 7. Restart all services. For each report where single sign-on viewing and scheduling is preferred, the administrator must manually enable the single-sign on option. Log on to the Central Management Console and, in the Database properties, enable the Use SSO context for database logon option. For reports that use Business Views, the Single Sign-On option is available from the Data Connections settings used by the Business Views. To enable this option, administrators must open the Business View Manager, and set the option Use Single Sign On when viewing to True for the Data Connections. For reports that use Universes, the administrator or Universe designer can enable the new single-sign on feature by modifying the Universe connection: 1. Open the Designer. 2. On the Tools menu, click Connections. 3. Edit the connection. 4. For the User name, enter @Variable(DBUSER). 5. For the Password, enter @Variable(DBPASS). Enterprise users who want to use the new feature must have their secondary credential properties set, using a sample script provided by Business Objects named SetSecondaryCredential.jsp. The script is in the following directory: \Program Files\Common Files\Business Objects\3.0\java\lib\. To set secondary credential properties in the SetSecondaryCredential.jsp script: 1. In the first section of the code, read the comments about how to hard code information about the Enterprise system. Note: the "String credUser" variable refers to the Enterprise users for whom you want to add the DBUSER/DBPASS information. Those users must exist on the system before you run the JSP script. 3. In the line "firstPropBag.add("SI_VALUE", "dummyPassword", Property.ALL);", update "dummyPassword" with the appropriate DBPASS. 4. In the line "secondPropBag.add("SI_VALUE", "dummyUser", Property.ALL);", update "dummyUser" with the appropriate DBUSER. 5. Save the changes you've made to SetSecondaryCredential.jsp. 6. Close the editor, and then execute the JSP script.
Known Limitations:
BEXIWIN_MHF_200512
A Crystal report that is based on a Universe will be unable to honor the Single Sign-On feature if the Universe's connection is set up with @Variable('DBUSER')/ @Variable('DBPASS'). As a result, the report designer will prompt users for their logon information. Once the report is published to Enterprise, on-demand viewing works with the SSO option enabled; however, scheduling works only when the User and Password fields are set inside the Central Management Console. This behavior is by design.
ADAPT00486793
Description:
Patch ID: 37,913,627
When users click the option to send a Web Intelligence document to email, and then click the Add Attachment option, the attachment fails to be sent.
New Behavior:
Because no external viewer is available for Web Intelligence documents, the Add Attachment option is automatically disabled if at least one Web Intelligence document in Web Intelligence format is in list of objects to be sent by attachment.
ADAPT00490200
Description:
Patch ID: 37,898,040
When a Web Intelligence Document is scheduled and the scheduled instance results in a failed status, the Web Intelligence Report Server fails to release connections. The connections on the Web Intelligence Report Server is eventually released when the connection timeout value has exceeded.
New Behavior:
The Web Intelligence Report Server explicitly calls the logout function when a scheduled instance results in a failed status.
BEXIWIN_MHF_200512
ADAPT00490355
Description:
Patch ID: 37,887,977
To change the database logon information of a report in the CMC, users must be granted the specific right "Schedule to Destination." For example, users can have four rights granted to them for a Crystal Report object: * View objects * Edit objects * Schedule the Document to Run * Schedule to Destinations In this scenario, if the "Schedule to Destinations" right is removed, users lose their ability to change the database logon information.
New Behavior:
Only the "View Object" and "Edit Object" rights are required for a user or group to edit the database logon.
ADAPT00492211
Description:
Patch ID: 37,860,340
The ampersand character ("&") will sever parameter prompt values that use openDocument.jsp. For example, if a Crystal Report has a parameter field in the report header and openDocument.jsp passes the string "Ben&Jerry" as the parameter prompt value, the report will only display "Ben."
New Behavior:
This problem is resolved. Note that the ampersand character must be URL encoded to %26 in the URL. For example, the following is a valid URL string to successfully pass the ampersand character to the report: openDocument.jsp?iDocID=1234&lsSStringParameter=Ben%26Jerry
Known Limitations:
If using the Tomcat Application Server that ships with Business Objects, users must redeploy desktop.war. The version of Tomcat that ships with BOE deploys war files automatically when a directory is renamed or removed. To redeploy the desktop.war, users can rename or remove the following directory: bobje/tomcat/webapps/businessobjects/enterprise11/desktoplaunch The desktop.war file will be redeployed on the next restart of Tomcat. It is recommended to backup all user-modified files before deleting the directory.
BEXIWIN_MHF_200512
ADAPT00496436
Description:
Patch ID: 37,873,658
In WebI, when users export reports to PDF format, the crosstab displays blank rows. The cause of the problem is that a variable fails to be initialized.
New Behavior:
ADAPT00499667
Description:
Patch ID: 37,855,223
The LDAP authentication tab of the Crystal Management Console offers no option to support the Microsoft Active Directory Application Server (ADAM).
New Behavior:
Microsoft ADAM has been added to the list of vendors in the LDAP configuration wizard and is now supported.
ADAPT00501264
Description:
Patch ID: 37,902,612
Under certain security combinations, users with rights to log on to InfoView are unable to log on to the Java InfoView. With the same security combinations, users can log on successfully to the .NET infoview. One security combination known to cause the error is when the "Everyone" group is defined to have "No Access" at the "Top Level Folder" object while individual users have been explicitly granted the right to log on to InfoView. The cause of the problem is that, although users were logged on successfully, the right calculations fail when rights to Web Intelligence objects are checked.
New Behavior:
To solve the problem, the java component that handles Web Intelligence objects has been updated accordingly. Note: Users can define "Top Level Folder" rights in the CMC under Home > Settings > Rights. Rights to InfoView can be defined under Home > BusinessObjects Enterprise Applications > InfoView Rights.
BEXIWIN_MHF_200512
ADAPT00501514
Description:
Patch ID: 37,875,342
An "HTTP error 500" appears in Java InfoView after users apply the critical HotFix named "beXIwin.zip." The cause of the problem is that LogonUtils.jav and LogonUtils.class are missing in that HotFix.
New Behavior:
ADAPT00511993
Description:
Patch ID: 37,961,636
When a new object is created and given a defined server group or machine choice, CE terminates unexpectedly. The termination is masked and manifests itself as an error. After the termination, users are unable to commit the object, whether or not they have proper rights. The problem is a clash in functions when CE de-references a previously created object while it commits the new object.
New Behavior:
BEXIWIN_MHF_200509
ADAPT00050092
Description:
Patch ID: 37,663,309
When the default scheduling type has been updated to run once with events, the option "Run now" on the History tab runs the events again. The cause of the problem is that events are not cleared appropriately from the scheduling object.
New Behavior:
BEXIWIN_MHF_200509
ADAPT00333110
Description:
Patch ID: 36,864,287
When reports are scheduled to external email addresses with SMTP and MAIL Sweeper, the process fails if the email addresses are separated by semi-colons in the To and Cc fields. The cause of the problem is that extra spaces are added to the property bag.
New Behavior:
When the SMTP destination plugin is used, users can choose which type of email address separator to apply.
ADAPT00374833
Description:
Patch ID: 37,716,713
In the Java InfoView interface, the viewer hyperlink placeholder is absent when a WebI report is scheduled to a user-specified email destination.
New Behavior:
ADAPT00390400
Description:
Patch ID: 37,675,895
When BusinessObjects Enterprise 11 Java InfoView runs on a machine that uses Secure Socket Layer (SSL), the Java Report Panel stops responding when the message "Creating Session" appears, and then a WIJ 20002 error appears. When the connection info is passed to the Java Report Panel applet, the request scheme is hardcoded with and "http" address. Therefore, when InfoView is accessed with an "https" address, the applet times out when it tries to communicate with the web server.
New Behavior:
To solve the problem, the scheme from the request URL is used instead of the hardcoded value.
BEXIWIN_MHF_200509
ADAPT00412024
Description:
Patch ID: 37,659,630
In a Web Intelligence document that is viewed in .NET InfoView, if users click a hyperlink to a subreport, and then click the Next button on the main report, the following error message appears: "An error occurred while communicating with the server (Error: INF -2146823266)." The problem is caused by the InfoView Web Intelligence plug-in view code, which prematurely closes the last viewed Web Intelligence document and causes the error message to appear. When the Next button is clicked, the correct behavior is to close the subreport and keep the main Web Intelligence document open.
New Behavior:
This problem is resolved. Code has been added to check whether the current request uses the same InfoView entry store. This solution works because subreports are displayed through an Opendoc request, while reports are displayed through InvoView requests. InfoView and Opendoc use different InfoView entry store names.
ADAPT00413577
Description:
Patch ID: 37,550,411
A blank HTML page is rendered when the same report-to-report link is used more than twice.
New Behavior:
A report-to-report link can be used more than once without problem.
ADAPT00415343
Description:
Patch ID: 37,682,428
Users cannot dynamically change a universe's secure connection at runtime through the Designer SDK. The cause of the problem is that the CUID (Cluster Unique Identifier) fails to be updated, therefore the old information is used.
New Behavior:
The CUID is fetched from the connection list and the CUID is updated in the new connection.
ADAPT00430629
Description:
Patch ID: 37,682,597
Charts of a WebI document that are created in the HTML report panel fail to export properly to Microsoft Excel format.
New Behavior:
BEXIWIN_MHF_200509
ADAPT00432808
Description:
Patch ID: 37,651,908
In.NET InfoView, a successfully scheduled instance history displays the "Start Time" and "End Time" year properties both as "2015" and the "End Time" time property as 12:00am. The Central Management Consol shows the correct times.
New Behavior:
The "Start Time" and "End Time" properties display the correct time and year of start and completion.
ADAPT00440394
Description:
Patch ID: 37,716,224
Multiple .cwr requests for report files result in errors from the PageServer when the apsuser url parameter is used.
New Behavior:
To solve the problem, if an apsuser tag is in the URL, the tag will log off from the current Enterprise session and log on with the new apsuser tag.
ADAPT00441504
Description:
Patch ID: 37,585,168
Users can create a dashboard even when the "Create Dashboards" right is explicitly denied in the Central Management Console. The cause of the problem is that, when the "Create Dashboards" right is denied from the Central Management Console (CMC), only the option for "Single Dashboard" is disabled and the option for "My Infoview" is left enabled for users to select.
New Behavior:
To correct this problem, the Save As button is disabled for "My InfoView" so that users are only able to save dashboards to a default directory, which is their personal Favorite folders.
ADAPT00442765
Description:
Patch ID: 37,694,144
When a Web Intelligence document is created, an error message appears if the Aggregate Awareness function is used on the universe objects, a query filter is set, and one or more levels of Scope of Analysis is defined. The error message reads "SQL generation failed. (Error: WIS 00013)."
New Behavior:
To solve this problem, the Aggregate Awareness function is executed in another method.
BEXIWIN_MHF_200509
ADAPT00444947
Description:
Patch ID: 37,633,289
If a user tries to create a new webi report when the option Customize Authentication is set on one Universe folder, a Java.lang.NullPointerException occurs. The cause of the problem is that the code that generates the path information for Universe does not account for the case where the Universe's parent folder is not visible to the user. In that case, the path field is improperly formed and causes the error.
New Behavior:
To solve the problem, the path field is left blank if the parent folder isn't visible to the user.
ADAPT00452639
Description:
Patch ID: 37,657,978
When users view a webi document in the Java Infoview, an error message appears if the regional settings are set to the Danish locale. The error message reads "loadCB is undefined." The cause of the problem is that Danish is not a supported locale.
New Behavior:
This HotFix checks the list of supported locales and, if the locale used in not in the list, the English locale is applied to the webi document that is sent to the WebI viewer.
ADAPT00461376
Description:
Patch ID: 37,694,107
When users click a link to view a schedule instance of a report, from an email that has been automatically sent to them from BusinessOjects Enterprise, a "404" error message appears. This problem only occurs when IBM WebSphere application server is used. The cause of the problem is that repeated logon prompts are generated, which lead to the display of the error message. The cause of the repeated logon prompts is that LogonAction invalidates the session prior to logon; however, WebSphere validates session variables no further than the request scope.
New Behavior:
To solve the problem, LogonAction no longer invalidates the session if the request comes from a referrer (openDocument, in this scenario).
BEXIWIN_MHF_200509
ADAPT00467268
Description:
Patch ID: 37,720,816
Modifications made to the table associations of a condition object of a Universe are lost after the Universe has been exported and re-imported. The associations are lost during the UNW-UNV conversion.
New Behavior:
To solve the problem, the table collection is fetched before the loop count is initialized.
ADAPT00479357
Description:
Patch ID: 37,724,754
When users resize the width of a column in a Web Intelligence Crosstab document, the following Internet Explorer error appears in the Java InfoView: "Internet Explorer cannot open the Internet site, operation aborted." The cause of the problem is a synchronization error that happens when graphics are displayed.
New Behavior:
BEXIWIN_MHF_200508
ADAPT00116785
Description:
Patch ID: 36,819,203
For scheduled reports which have parameters with default values, the descriptions for the default values are not displayed in the schedule history, both in the Crystal Management Console and in Crystal Enterprise.
New Behavior:
Parameter default value descriptions are now displayed in the schedule history.
BEXIWIN_MHF_200508
ADAPT00135662
Description:
Patch ID: 36,371,507
Reports that are scheduled to SMTP may show incomplete information in the date headers on non-English operating systems or non-English versions of Crystal Enterprise. The cause of the problem is that the SMTP RFC is set to accept English three-letter short month strings (Jan, Feb, Mar, and so on). The format function uses the current locale to retrieve the short month string, which in this case will in a language other than English. The non-standard date headers that are retrieved with non-English deployments of CE fail to be processed.
New Behavior:
The issue has been fixed by inserting the English short month string into the date header.
ADAPT00190903
Description:
Patch ID: 37,167,226
When objects are deleted from the Crystal Management Console (CMC), the deleted objects still appear in the repository folders.
New Behavior:
The Crystal Input File Repository Server and Crystal Output File Repository Server deletes objects to accurately indicate when objects have been deleted from the folder structure. To enable this behavior, users must disable the Job Server and add the command [-prune] to the command line of the Repository Server (Input or Output) that is set to delete the empty folders, and then restart the server. The server shuts down automatically when the empty folders are deleted. You can add [-trace] to obtain a log file for the number of folders visited and the number of objects deleted. Remove [-prune trace] once the files are deleted.
Known Limitations:
If a user deletes all report instances from the CMC, the system deletes the following folder: "Install Directory\FileStore\Output." If a user deletes all objects from the CMC, the system deletes the following folder: "Install Directory\FileStore\Input." If either of those folders is deleted, the file repository servers are inoperable because the root folder ("Input" or "Output") is absent. To start the servers, users must recreate Input/Output folders.
BEXIWIN_MHF_200508
ADAPT00229886
Description:
Patch ID: 36,746,870
When a Crystal Management Server (CMS) in a clustered environment is shut down or started, extra recurring instances of a job are created.
New Behavior:
This problem is resolved. The cause of the problem is that two jobservers run the same job simultaneously when the CMS is shut down or started. To solve this problem, before the job is permitted to run on the jobserver, the scheduler determines whether the job belongs to the instance of the CMS to which the job is attached. If the job does not belong to that instance of the CMS, the scheduler releases it for pick up by the correct instance of the CMS at the next scheduler loop.
ADAPT00333481
Description:
Patch ID: 37,134,870
When Single Sign-On(SSO) is enabled on Windows AD or Windows NT, users are prompted with a username and password when they launch InfoView.
New Behavior:
To resolve this problem, the method of authentication for SSO has been redifined. After users apply this Hot Fix patch, they must modify the web.config file that is located in the following directory: \Program Files\Business Objects\BusinessObjects Enterprise 11\Web Content\Enterprise11\InfoView. Within the web.config file, users must add commands to the WebDesktopSettings section: <WebDesktopSettings> <add key="cmsDefault" value="CMSMachineName" /> <add key="ssoEnabled" value="true" /> <add key="authenticationDefault" value="secXXXXXXX" />  </WebDesktopSettings> And add commands to the system.web section: <system.web> <identity impersonate="true" /> <authentication mode="Windows" /> </system.web>
Known Limitations:
The Central Management Console(CMC) is not supported by SSO. In place of SSO, use a third-party tool, such as SiteMinder.
BEXIWIN_MHF_200508
ADAPT00334323
Description:
Patch ID: 36,777,582
When a session times out in ePortfolio and Java desktop, and the user navigates to the Schedule page, the user is redirected to a page that says the page has expired.
New Behavior:
If the session times out, users can still click the schedule action link to navigate to the schedule page, and be automatically logged back in with the session token).
Known Limitations:
If the user is already on the Schedule page, any action selected on that page after the session times out will open the "page-expired" page.
ADAPT00346911
Description:
Patch ID: 37,042,716
When a user schedules a report from e-Portfolio to run once a week on a particular week each month, a duplicate successful instance is created. This problem happens if the Start Time in the scheduling page is earlier than the schedule date. That start time will be chosen as the schedule time; therefore, when the actual scheduling time occurs, two successful instances are created.
New Behavior:
This problem is resolved. To fix this problem, the scheduling format for date and time named first run time is used.
ADAPT00353802
Description:
Patch ID: 36,830,098
If an ePortfolio alert is viewed in Crystal Enterprise, and the alert formula contains a "+" character, an error message appears. The cause of the problem is that the alert formula fails to be URL encoded.
New Behavior:
BEXIWIN_MHF_200508
ADAPT00357566
Description:
Patch ID: 36,962,374
A dialog box that warns users they are about to view non-secure content appears when users log on to InfoView version 11 or to Viewing Discussions for version 10. This problem occurs on Windows systems that have Secure Socket Layers switched on. Clicking Yes or No on the dialog box has no consequence and the page is displayed.
New Behavior:
ADAPT00359432
Description:
Patch ID: 37,477,107
The default DateTime parameter with the time of 12:00:00AM or 12:00:00PM is not displayed in the parameter prompt drop-down list. The cause of the problem is that the Enterprise reporting object model is unable to process the time of 00:00:00 (12:00:00 is a variant of 00:00:00). Because 12:00:00 fails to be correctly interpreted, it is not displayed.
New Behavior:
ADAPT00360910
Description:
Patch ID: 37,000,213
LDAP users from the referral LDAP server fail to logon to InfoView through Java SDK.
New Behavior:
BEXIWIN_MHF_200508
ADAPT00366277
Description:
Patch ID: 36,866,257
In a clustered Crystal Enterprise environment, sometimes extra recurring jobs are introduced. This problem occurs when Crystal Management Servers (CMS) are added or removed while one job server is in operation.
New Behavior:
The order of operations has been changed so that all of the scheduler threads are completely shut down before they terminate and, therefore, asserts are no longer created. To further explain the source of the problem: when a Crystal Management Server is shut down in a clustered environment, the scheduler subsystem is susceptible to race conditions, potentially leading to malformed instance objects and extra recurring instances. The reason for those consequences is that CMS's divide jobs evenly between themselves, and it is possible that the ID of one Object becomes processed again by the second CMS. So, the next time a CMS looks at the issue an assert is created to say that the object appears to be incorrect.
ADAPT00366331
Description:
Patch ID: 37,192,568
When reports are scheduled to another format, such as Microsoft Excel, in .NET InfoView, the following error message appears: "An error has occurred: COM object that has been separated from its underlying RCW cannot be used" when the format is not Crystal Reports. The cause of the problem is that the build assemblies batch process copies the old .Net SDK assemblies, rather than the new one.
New Behavior:
Builds have been updated to copy the new .NET SDK assemblies.
ADAPT00366979
Description:
Patch ID: 36,983,059
An error message appears when stored procedure parameter values are not set through URL commands.
New Behavior:
BEXIWIN_MHF_200508
ADAPT00368506
Description:
Patch ID: 37,001,006
Windows AD authentication information cannot be updated if both authentication credentials and mapped groups become invalid simultaneously.
New Behavior:
Known Limitations:
Invalid mapped groups must be removed before the authentication information can be updated.
ADAPT00368809
Description:
Patch ID: 36,968,477
Scheduled or recurring instances that are created when instances fail will not be processed when file events are used. This is because retry values have been set.
New Behavior:
This problem is resolved. The problem was due to file event dependencies that are enforced for the recurring or scheduled instance that was created due to retry values. Changes were made so the scheduled or recurring instances that are created due to a retry will not require the file event as a dependency.
ADAPT00370915
Description:
Patch ID: 37,361,257
Changing the value for Prompt, Caching Options, or Format has no effect when a Webi component is scheduled within an Object Package in the Java InfoView. The cause of the problem is that scheduling options are not set on the cached component object.
New Behavior:
BEXIWIN_MHF_200508
ADAPT00372234
Description:
Patch ID: 36,983,132
Upon migration from Crystal Enterprise 10 to BusinessObjects XI, the application freezes if the source has discussions and the destination is chosen as Oracle.
New Behavior:
ADAPT00372336
Description:
Patch ID: 36,983,128
In .NET InfoView, when users expand the prompt section in WebI, the scheduling page may generate an error message that says the array index is out of bound.
New Behavior:
ADAPT00373088
Description:
Patch ID: 36,995,820
When the Enterprise servers are run as Corba SSL, they create a memory leak.
New Behavior:
ADAPT00373475
Description:
Patch ID: 36,983,112
A registry key that provides support Crystal Enterprise is not included in the installation program.
New Behavior:
BEXIWIN_MHF_200508
ADAPT00374476
Description:
Patch ID: 37,089,498
The Winform viewer displays the error Information is needed before this report can be processed when it displays a Page Server report with a parameter.
New Behavior:
ADAPT00376024
Description:
Patch ID: 36,958,127
An error message may display sensitive information as part of the message when non-numeric characters are appended to a report number. Here is an example of a modified URL that would produce such an error message: http://server/crystal/enterprise/ePortfolio/en/reportviewer.csp?reportNumber=164ABC
New Behavior:
ADAPT00377684
Description:
Patch ID: 37,064,662
When users print reports from DHTML (with the ActiveX Print Control), an error appears.
New Behavior:
ADAPT00380591
Description:
Patch ID: 37,079,166
The Encyclopedia pane in InfoView opens unexpectedly
New Behavior:
BEXIWIN_MHF_200508
ADAPT00381529
Description:
Patch ID: 37,010,604
On the Job Server, users have no option to select the custom paper size for the RAS server.
New Behavior:
Known Limitations:
To print and export reports, the custom paper size that is defined through RAS may truncate contents on the page. To avoid that problem, when users modify a report through RAS, they must work to the paper size that is defined in Crystal Reports.
ADAPT00385292
Description:
Patch ID: 37,258,961
On a Business Enterprise XI (BEXI) system that has more than 1000 objects, a migration from one deployment of BEXI to BEXI does not import all Object Names. This problem happens only in certain databases, such as Oracle and DB2, and does not happen in all of the supported databases. The cause of the problem is an error in the Order By function that occurs when the queries are batched to populate the new index.
New Behavior:
ADAPT00386853
Description:
Patch ID: 37,399,816
The BusinessObjects Designer fails to use filtering strategies from the .STG files.
New Behavior:
BEXIWIN_MHF_200508
ADAPT00388456
Description:
Patch ID: 37,190,204
When users schedule a Web Intelligence document that takes more than 10 minutes to process, the document fails to schedule. The cause of the problem is that the default CORBA timeout is set to 10 minutes.
New Behavior:
The default CORBA timeout is now set to 72 hours. The default CORBA timeout can be modified through a command line switch, "-RequestTimeout", where the value is set in milliseconds. The "-RequestTimeout" switch is part of the Web Intelligence Job Server and can be set in the Central Control Manager. Note: 1 minute = 60,000 milliseconds.
Known Limitations:
When the timeout value is set to greater than 20 minutes, users must ensure the Connection Time Out of the "Web Intelligence Report Server" is the same or greater than the setting for "-RequestTimeout." This "-RequestTimeout" property is in the following directory of the CMC: Servers/Web Intelligence Report Server/Properties.
ADAPT00393058
Description:
Patch ID: 37,037,646
In the Java Central Management Console, when users who do not have administrator rights access the history page of a Web Intelligence report, a JasperException error occurs.
New Behavior:
ADAPT00393833
Description:
Patch ID: 37,093,825
When BusinessObjects Enterprise .NET Infoview runs on a machine that has Secure Socket Layers (SSL) configured, the Java Report Panel freezes when the message "Creating Session" appears. The browser address bar displays "Applet com.businessobjects.wp.tc.TCMain."
New Behavior:
This problem is resolved. The cause of the problem was that the Java Report Panel applet hardcoded the request scheme to "http"; therefore, when InfoView was accessed using HTTPS, the applet timed out.
BEXIWIN_MHF_200508
ADAPT00394230
Description:
Patch ID: 37,175,683
A memory leak of 40 bytes occurs when the function ISInfoStore::get_SessionFolderID is called.
New Behavior:
ADAPT00395290
Description:
Patch ID: 37,258,536
In Crystal Enterprise 11, when users use the Java Viewer to drill down on certain elements of a chart in a Web Intellegence report, the following error message may appear: "Drill action is not possible." Or, users are presented with a Java script error. The problem is caused by an error in the function drillCB within viewer.js.
New Behavior:
ADAPT00396909
Description:
Patch ID: 37,075,033
In Java Central Management Console, webi instances in the history page are unavailable to users other than administrators.
New Behavior:
ADAPT00397327
Description:
Patch ID: 37,450,853
If a user who isn't logged on as Administrator imports users from an earlier Crystal Enterprise environment to Business Objects XI, passwords fail to be retained. The cause of the problem is that the Import Wizard looks only for the Administrator account, and fails to save passwords if another account is used.
New Behavior:
The Import Wizard checks to see if the user committing the object has the ModifyRightsRight permission on the object and, if true, the Import Wizard saves passwords for imported users.
BEXIWIN_MHF_200508
ADAPT00398077
Description:
Patch ID: 37,325,205
Users whose Enterprise password has expired are prompted to change their password when they log into the Crystal Management Console with NT authentication.
New Behavior:
The check to see if a user's password has expired is performed only when a user logs on with Enterprise authentication.
ADAPT00399336
Description:
Patch ID: 37,258,447
In Crystal Enterprise 11, if users have the "Change password at next logon" property checked for their ENTERPRISE alias, they are prompted to change their "ENTERPRISE" password when they log in to the Java InfoView through LDAP authentication. This problem occurs only when users log on with "ENTERPRISE" authentication.
New Behavior:
The check for password expiry occurs only if the authentication type is secEnterprise.
Known Limitations:
Users must re-deploy desktop.war to enable this fix.
ADAPT00406864
Description:
Patch ID: 37,564,725
When the Instance Manager is used to select a large number of instances, the Crystal Management Server runs at 100% of CPU capacity and the page fails to be displayed. The cause of the problem is the way that the Instance Manager retrieves instances. It creates 1000 pages of 100 instances per page for a request, which results in 100,000 instances.
New Behavior:
The Instance Manager has been changed to retrieve 20 pages of 100 instances per page at a time. With smaller but more frequent queries, CPU use is reduced, and results are displayed more quickly.
BEXIWIN_MHF_200508
ADAPT00407417
Description:
Patch ID: 37,185,656
The performance of the Page Server is slow while it handles static parameter prompting and delivers reports for viewing. This problem occurs when parameter picklists contain hundreds of values.
New Behavior:
To improve the Page Server's performance, a new command line option is available with this Hot Fix. Add the following text to the command line for the Page Server: -procreportoptions __nosupportforoldviewers Note: The option value contains two underscores.
ADAPT00407463
Description:
Patch ID: 37,288,930
When a user browses reports in InfoView, the user's session continues to be active after it has timed out. The problem is caused by the way that session tokens operate. By default, when a session expires the user session is automatically restarted by logging in with the information in the previous token.
New Behavior:
The default functionality of tokens can be changed to summon the logon prompt when the session has expired. .NET servers Set logonTokenEnabled to false in the file \Program Files\Business Objects\BusinessObjects Enterprise 11\Web Content\Enterprise11\InfoView\web.config in the WebDesktopSettings block. For example:  <add key="logonTokenEnabled" value="false"/> JAVA servers Modify the web.xml under the Tomcat directory to set logontoken.enabled to false. For example:  <context-param> <param-name>logontoken.enabled</param-name> <param-value>false</param-value> </context-param>
Known Limitations:
A re-deployment may be required. The .java and .xml files are put into the default deployment area. Those files must be copied to the associated location in the customer application deployment area.
BEXIWIN_MHF_200508
ADAPT00407734
Description:
Patch ID: 37,414,107
Reports that are scheduled to a printer with the Java SDK fail to print, and the following error message appears: "The start page cannot be greater than the stop page." This problem occurs if the IReportPrinterOptions.setToPage method is called with a print range argument that is greater than 32767, or when the method is not called at all.
New Behavior:
Reports can now be successfully scheduled to a printer when the end of the print range is greater than 32767. If the setToPage method is not called, the default value allows the report to be successfully scheduled.
BEXIWIN_MHF_200508
ADAPT00408528
Description:
Patch ID: 37,470,046
When URL reporting is used to access reports, users are presented with the logon form rather than the report, even though Single sign on (SSO) has been enabled. For example, the URL http://servername/businessobjects/viewrpt.cwr? init=connect&id=xxx&apsuser=&apspassword=&apsauthtype=secWindowsNT fails to display the report, and instead presents the logon form. The cause of the problem is that the Web.config file at C:\Program Files\Common Files\BusinessObjects\3.0\crystalreportviewers11 is incorrectly configured. Once that file is properly set up, the URL reporting works.
New Behavior:
This problem is resolved once you complete these steps: Install the latest HotFix named commonXIwin_en.zip, and then modify the web.config file in C:\Program Files\Common Files\BusinessObjects\3.0\crystalreportviewers11, but do not add lines that already exist in your web.config file: 1. Add the following lines and replace "cmsMachineName" with your actual machine name: <configuration> <-- This line should already be present
<configSections> <section name="WebDesktopSettings" type="System.Configuration.NameValueFileSectionHandler, System, Version=1.0.5000.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" /> </configSections> <WebDesktopSettings> <add key="cmsDefault" value="cmsMachineName" /> <add key="ssoEnabled" value="true" /> <add key="authenticationDefault" value="secWindowsNT" /> <add key="authenticationVisible" value="true" /> </WebDesktopSettings> <system.web> <-- This line should already be present
2. Add the following lines: <assemblies> <-- This line should already be present
<add assembly="CrystalDecisions.Enterprise, Version=11.0.3300.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" /> <add assembly="CrystalDecisions.Enterprise.Framework, Version=11.0.3300.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" /> <add assembly="CrystalDecisions.Enterprise.InfoStore, Version=11.0.3300.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" /> <add assembly="CrystalDecisions.Enterprise.Shared, Version=11.0.3300.0, Culture=neutral, PublicKeyToken=692fbea5521e1304" />
BEXIWIN_MHF_200508
<assemblies> <-- This line should already be present
3. Add the following lines:  <-- This line should already be present <identity impersonate="true" /> <authentication mode="Windows" /> <-- This line should already be present <authorization> <allow users="*" /> </authorization> 4. Save the Web.config file, and then restart the web server.
ADAPT00410057
Description:
Patch ID: 37,414,188
When users view or schedule a report with the Jobserver or Cacheserver, the name of the report is not recorded in the auditing database.
New Behavior:
The report name information is passed from the JobServer and CacheServer to the auditing database, where it appears in the field "Detail_Text" in the AUDIT_DETAIL Table.
Known Limitations:
This HotFix does not affect reports that are viewed with the RAS Server.
ADAPT00410970
Description:
Patch ID: 37,303,841
An error message appears when users view a report that is set to a secondary logon through the opendoc method. The error message is as follows: "HTTP Status 404 - /viewers/car/seclogonform.jsp." The cause of the problem is that opendoc requires the file seclogonform.jsp, which is stored in a directory that opendoc fails to search.
New Behavior:
To resolve the problem, the file seclogonform.jsp has been added to the correct location.
BEXIWIN_MHF_200508
ADAPT00414432
Description:
Patch ID: 37,219,471
If an object is scheduled to run on a recurring basis and the specified time is in the past, the object runs on the current time rather than the specified time. For example, if a report is set to run at 1am every day, and the current time is 7am, the report is run immediately rather than 1am the next day. This problem was introduced as a result of a Hot Fix to another problem.
New Behavior:
ADAPT00417297
Description:
Patch ID: 37,462,186
When reports are migrated from Crystal Enterprise 8.5, the Username and Password details are stripped by the Update Objects action. The affected reports are based on Dictionary or Query Files. The "UpdateInfoObject" function removes logon and password information if the property SI_SERVER name for the report and the migrating infoObject doesn't match, which is the case for reports that are based on Dictionary or Query Files.
New Behavior:
ADAPT00418865
Description:
Patch ID: 37,494,554
In the WEBI component, the java query panel cannot be displayed completely when the screen resolution is set to 800x600, which causes the Save and Close buttons to be inaccessible.
New Behavior:
To fix this problem, a scroll bar has been added to the query panel.
BEXIWIN_MHF_200508
ADAPT00419194
Description:
Patch ID: 37,270,072
A dialog box error message appears at the list of values (LOV) prompt when users refresh a LOV report from the Crystal Reports Designer or from any Crystal Report Viewer. The error message, which reads List of values error: failed to get values. [Cause of error: InitializationEx Exception [Error message]: Null], occurs when the "View objects" right to the Top Level folder in Crystal Enterprise is restricted for users in the Everyone group. The cause of the problem is that, the first time the Java SDK creates an InfoStore service, appropriate access to certain plugins demands the aggregation of root folder rights.
New Behavior:
This issue is resolved.
Known Limitations:
Users must add the JAR files that are fixed with the Hot Fix to the WAR files (admin.war, desktop.war, webcompadapter.war and jsfadmin.war, or customised versions of those files). Users must then re-deploy the WAR files to the Web Application Server(s).
ADAPT00419936
Description:
Patch ID: 37,365,040
Complex reports may fail to publish to Crystal Enterprise through the Publishing Wizard or an SDK Application. The cause of the problem is that an internal token that is generated during the publishing process allows only 10 logons to the CMS. Complex reports may exceed that limit and cause a failure.
New Behavior:
To solve the problem, the logon restriction on the internal token has been removed.
ADAPT00420280
Description:
Patch ID: 37,581,836
If Swiss Regional Settings are used, users are unable to add or select a number parameter value that uses the " ' " character as a numeric separator, even though those values are standard in Switzerland. An error message appears, which begins with the following: "Dies ist ein Parameter vom Typ "Zahl", der nur ein vorangestelltes Minuszeichen, Ziffern ("0-9"), Zifferngruppierungssymbole oder ein Dezimalsymbol enthalten darf...".
New Behavior:
BEXIWIN_MHF_200508
ADAPT00420994
Description:
Patch ID: 37,450,586
When using Publishing Wizard, a report that is scheduled to run "Daily" appears as scheduled to run every 24 hours (from the time that it was first set) in the Web Desktop and the Crystal Management Console (CMC). The recurrence pattern is set to "Hourly" every 24 hours when users choose "Daily."
New Behavior:
ADAPT00421240
Description:
Patch ID: 37,309,012
In infoview, when users click Save As to save an OLAP intelligence report, the original report remains displayed in the window. The cause of the problem is a faulty function call.
New Behavior:
This problem is resolved. The function call has been changed to open the new report by redirecting to it, and then closing the original report.
ADAPT00421383
Description:
Patch ID: 37,401,357
When users pause a recurring schedule with the .NET InfoView and resume it, the recurring schedule runs once more but is then removed. This problem does not happen with the Java InfoView.
New Behavior:
ADAPT00422961
Description:
Patch ID: 37,435,217
When a report is scheduled to a printer in .NET InfoView it fails, and the following error message appears: "The start page cannot be greater than the stop page." The cause of the problem is that the default page range is from 1 to 65535.
New Behavior:
The solve the problem, the default page range is from 1 to 1.
BEXIWIN_MHF_200508
ADAPT00423164
Description:
Patch ID: 37,285,275
When the "View objects" permission of the top level (root) Enterprise folder is restricted for the Everyone group, and users log in to the Java InfoView without Administrator rights, Crystal Enterprise displays the following error message: "An error has occurred: java.lang.NullPointerException." The cause of the problem is that initial access by the Java SDK to certain plugins involves the aggregation of root folder rights.
New Behavior:
ADAPT00425954
Description:
Patch ID: 37,350,585
Passwords are removed from the database connectivity properties of components that users select when they schedule an object package in the .Net InfoView. This problem happens regardless of any changes that are made to the component's properties.
New Behavior:
To solve the problem, a component's original properties are merged with any changes made before scheduling.
ADAPT00426311
Description:
Patch ID: 37,402,874
Dates in WEBI reports appear in mm/dd/yy format when English (United Kingdom) locale is selected on the InfoView General Preferences dialog box. The cause of the problem is that InfoView passes WEBI the language but not the full locale. When the English locale is selected, WEBI applies the default format mm/dd/yy format to dates.
New Behavior:
The date format in WEBI reports now honours the "My current locale is..". setting on the InfoView General Preferences screen.
BEXIWIN_MHF_200508
ADAPT00427047
Description:
Patch ID: 37,349,202
A placeholder name appears in place of the proper document name when the DocumentName() function is used on a scheduled instance of a Webi report.
New Behavior:
ADAPT00433602
Description:
Patch ID: 37,563,063
When the openDocument URL function is used to view a report, the system contains multiple documents that use the same name, and the "sPath" parameter value is used, the following error message appears: "The page you requested is not found." The cause of the problem is that the "sPath" parameter value fails to be properly retrieved when the "sType" and "sKind" parameter is not specified in the openDocument URL function.
New Behavior:
The correct "sPath" value is parsed and retrieved. Also, a modification has been made to the "handleerror_js" page to set a path to the correct error page when necessary.
ADAPT00440378
Description:
Patch ID: 37,524,982
URLs with only one value in an "lsM" parameter return no data (for example, &lsMCity=[Paris]) because the brackets in the URL fail to be removed. The cause of the problem is that the entire string that comes after the equals "=" sign is used as the parameter list and not removed, which results in an unmatched value.
New Behavior:
The system checks for brackets and removes them, if the format is correct.
BEXIWIN_MHF_200508
ADAPT00451257
Description:
Patch ID: 37,529,908
If a failure occurs when multiple groups are added to the Windows AD Authentication tab within the CMC, user group objects are created but the corresponding SIDs fail to be entered into the SI_MAPPED_GROUPS property of the system object named secWindAD.
New Behavior:
A change has been made to the CMC so that, if a failure occurs when groups are mapped, the system will revert any changes that have been made during that update. The result is that the system remains in the previous state before it attempts to import the new groups into the system. Any groups that have previously been mapped will persist. This issue has been known to occur with LDAP and WindowsNT authentication, but this HotFix corrects the problem.
ADAPT00459129
Description:
Patch ID: 37,577,240
Recurring reports that are based on file events will drop the event and run only on the schedule. The cause of the problem is that , if a recurring job is forced to retry because an error occurs for the job that is running on the jobserver, the event dependency information will be lost. This means that all subsequent instances that are created from this recurrence contain no event dependency information, and will therefore not depend on any events.
New Behavior:
A new ScheduleFlag is added to mark a job as "retried." When a job is retried for any reason, this flag is set to true. The event dependency information will still exist, but it will be ignored for this job. When the next instance is created from the recurrence, the flag is reset to false.

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