Microsoft Office

Communicator 2007
R2
Phone Edition
User’s Guide
February 2009
2 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

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3 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

Table of Contents
4 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

Table of Contents..............................................................................................................................3
What’s New for Microsoft Office Communicator 2007 R2 Phone Edition ................................5
Quick Start Using New Features.................................................................................................5
Ring Tones...................................................................................................................................5
Redial the Most Recent Call.......................................................................................................6
Immediate Contact Card Access from the Contact Screen.........................................................6
Connecting the USB Cable and Signing In.................................................................................6
Changing the Language for Communicator Phone Edition........................................................8
Introduction......................................................................................................................................9
What is in this User’s Guide.......................................................................................................9
Communicator Phone Edition Features.......................................................................................10
Usage and Cleaning..................................................................................................................10
What is in the Product Package.................................................................................................11
Installing Office Communicator 2007 R2.................................................................................11
The Communicator Phone Edition Device ..............................................................................12
Mounting the Communicator Phone Edition device on the Wall..............................................13
Setting up the Communicator Phone Edition device................................................................14
Getting Started..........................................................................................................................16
Viewing the Main screen...........................................................................................................19
Viewing the Voice Mail Screen.................................................................................................24
Viewing the Call Log Screen....................................................................................................24
Making and Answering Phone Calls ............................................................................................25
Making Calls by Using the Keypad..........................................................................................25
Making a Phone Call by Using Office Communicator 2007 R2..............................................26
Typing a New Number to Call..................................................................................................26
Using Call Controls...................................................................................................................26
Adjusting Settings.....................................................................................................................29
 What’s New for Microsoft Office
Communicator 2007 R2 Phone Edition
The following new features are available on Microsoft® Office Communicator 2007 R2 Phone
Edition:
• Single sign in. You can connect Office Communicator 2007 R2 Phone Edition to your computer
by using the provided USB cable for automatic sign in using Microsoft® Office Communicator
2007 R2. This provides a simple way to sign in to your desk phone and to Office Communicator.
• Make a one-click audio call. Each contact in your Office Communicator 2007 R2 Contact List
has a default number that you can call by clicking the Call button to the right of the contact.
• USB audio using Communicator Phone Edition. When your Communicator Phone Edition is
attached to your computer by using the USB cable you can receive audio through the phone’s
loudspeaker for Microsoft® Office Live Meeting 2007 and Office Communicator calls.
• Ring tones. You can select up to four ring tones.
• Redial. You can redial the last number dialed from your phone.
• Updated contact card. Depending on the access level that a contact grants to you, you can see
the contact’s phone numbers, a schedule of free/busy information, the phone number of the most
recent call, or a personal note the contact has written.
• Change the language for Communicator Phone Edition. Communicator Phone Edition
supports multiple languages. Your administrator can configure one or more languages for your
phone, depending on the needs of your organization.

Quick Start Using New Features

The following are quick start guidelines for using the new Communicator Phone Edition features.
More detailed instructions are provided later in the document.
This section contains the following quick start topics:
• Ring tones
• Redial the most recent call
• Using the new contact card
• Connecting the USB Cable
• Change the language for Communicator Phone Edition

Ring Tones
With Office Communicator 2007 R2 Phone Edition you can choose from several ring tones for your
phone.
To answer a phone call using Communicator Phone Edition
1. Tap Settings. .
2. Tap Ring Tones.
3. Tap and as required to select a ring tone.
4. Tap Play to hear the tone.
5. When you have selected a ring tone, tap OK.
6 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

Redial the Most Recent Call

You can redial the most recent call that you have dialed in this version of Communicator Phone
Edition.
To redial a call
• From the Contacts screen, tap Redial.
The most recent call that you have placed starts to connect.

Immediate Contact Card Access from the Contact

Screen
In the earlier version of Communicator Phone Edition, when you tapped a contact name on the Contact
List, the phone would begin to dial the contact’s phone. With this edition of Communicator Phone
Edition, you can view the contact card by tapping the contact name and placing a direct call by tapping
the phone icon on the far right of the screen or tapping the Call button.

To view a contact card

• Tap the contact card for the contact to view information for the contact.

To place a call from the contact screen

• Tap the contact card, and then tap the number entry on the contact screen.

Connecting the USB Cable and Signing In

You can connect Communicator Phone Edition to your computer by using the provided USB cable for
simplified desk phone sign in using Office Communicator 2007 R2. The following are the advantages
to using the USB cable.
• Computer sign in. You can connect Office Communicator 2007 R2 Phone Edition to your
computer using the provided USB cable for quick desk phone sign in using Office Communicator
2007 R2.
• Make a one-click audio call. Each contact in your Office Communicator 2007 R2 Contact List
has a default number that you can call by clicking the Call button to the right of the contact.
• USB audio using Communicator Phone Edition. When your Communicator Phone Edition is
attached to your computer with a USB cable, you can receive audio through the phone’s
loudspeaker for Office Live Meeting 2007 and Office Communicator 2007 R2 calls.
To connect Communicator Phone Edition using Office Communicator 2007 R2 and sign in, do the
following:
1. Sign in to Office Communicator 2007 R2 from your computer.
2. Using the cable, connect the Type A USB connector (smaller cable end connector) to
the back of Communicator Phone Edition.
7 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

3. Connect the Type B connector (larger cable end connector) to your computer.

4. When both ends of the cable are secured, the connection between Office
Communicator 2007 R2 and Communicator Phone Edition is detected.

5. You can either sign in by using the desk phone (tap Sign in on the phone) or sign in
from Office Communicator. Either way, you are prompted to enter your Account, User
name, and the Password that is used to access Office Communicator 2007 R2.
8 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

6. After you have entered your credentials using either Communicator Phone Edition or
Office Communicator 2007 R2, the sign in process begins.

Changing the Language for Communicator Phone

Edition
Communicator Phone Edition supports multiple languages. Your administrator can configure one or
more languages for your phone depending on the needs of your organization.
To change the language for all text displayed on your phone, do the following:
1. Tap Settings.
2. Tap Change Language.
3. Tap the arrow buttons to select a language.
4. Tap OK to request a language.
5. The language will be requested from the server and downloaded to your device within minutes.
Introduction
Welcome to the new world of Communicator Phone Edition. With Communicator Phone Edition, you
have new voice communication capabilities not available with your traditional desktop phone. For
example, with Communicator Phone Edition you can do the following:
• Make outbound audio calls to phone users, answer inbound phone calls, and make Voice over
Internet Protocol (VoIP) calls. In short, you can do everything that you can do today with your
regular phone ―and then some.
• Set call-handling options to forward calls to another number or contact, so you can receive calls
on your mobile phone, for example, when you’re not in the office.
• Keep a record of all phone conversations in Microsoft® Office Outlook®.
• Move seamlessly from the familiar Communicator-like context to the Communicator Phone
Edition interface.
• Make calls from wherever you are, regardless of whether you are inside or outside a firewall.

What is in this User’s Guide

This document provides an introduction to Communicator Phone Edition and explains the basics for
using the product to communicate more effectively. The following areas are covered:
• Communicator Phone Edition features
• Manage your contacts and Contact List
• Personalize and publish your presence information so that other people can contact you
• Find other people and contact them
• Make and answer audio calls
• Set call-handling options so that you can forward calls to another number, or ring an additional
number at the same time that your number rings
• Start a multiparty conference
Communicator Phone Edition Features
This release of Communicator Phone Edition includes the following new features:
• Improved user experience. The appearance of the user interface was improved. The soft input
panel (SIP) was enlarged so that it is easier to enter credentials on the Sign-in page.
• Voice mail indicator. A "Message Waiting" indicator is now shown when a voice mail is
recorded. The list of voice mails is also displayed in the Messages view. It shows who left the
message, their presence status, and the date and time that the message was recorded. (This feature
requires Microsoft® Exchange Server 2007.)
• Call Log view. The Call Log view has also been implemented, showing a list of placed, received,
and missed calls. (This feature requires Exchange Server 2007).
• Configure Finger Print to unlock. Users can choose to configure a PIN or a fingerprint to
unlock the phone.
• Wideband audio quality. Audio quality was improved significantly by the addition of wideband
RTAudio for peer-to-peer VoIP calls. Multiparty and PSTN calls now use the SIREN codec to the
A/V MCU or Mediation server. In addition, significant work was done to improve echo
cancellation.
• External access. External access is now supported. Users can now take the device home and
make calls from and receive calls to their SIP URI or work phone number.
• Search Outlook contacts on the device. The Search feature on the phone now displays not only
your corporate address book contacts but also personal contacts that you have stored in Outlook.
Users can call Outlook contacts from phone with a single touch.
• Improved logon scenarios. Logon resiliency and auto sign-in during failures were improved in
this version.
• Improved scrolling experience. Users can quickly scan and find a contact to call by using the
improved and accelerated scroll wheel on the device. The new scroll wheel and improved driver
provide a richer experience and reduce the time that is required to search for a particular contact.
• Reset to factory defaults. Users can now reset the device like any other Mobile device to factory
defaults by using small pin on back of device, between the headset and USB interfaces.
• Volume settings. The device displays the existing volume level as a user increases or decreases
the volume. Users can change the volume of handset or speaker during the call.
• Change/forgot PIN. Users can change the PIN that they use to unlock the phone. The Forgot PIN
functionality was introduced to enable users who have forgotten their PIN to unlock the device
using their password.
• Update password. Users can update their password on the device after they have changed it on
the computer. Be aware that the server will authenticate only the new password when its current
security association (SA) has expired. Therefore, we recommend that you do not use this setting in
this release.

Usage and Cleaning

• Use according to these instructions.
• Do not use near heat sources.
• Use only attachments/accessories specified by Microsoft.
• Clean with a dry cloth only.
11 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

What is in the Product Package

The Communicator Phone Edition product package contains the following items, as shown in Figure 1.
1. Communicator Phone Edition device
2. Phone handset
3. Phone cord
4. Power supply unit
5. USB cable
6. RJ45 network cable

Figure 1. Contents of the Product Package

Before setting up Communicator Phone Edition, ensure that Office Communicator 2007 R2 is installed
on a computer that is running on the network.

Installing Office Communicator 2007 R2

Before you install Office Communicator 2007 R2, you may have to remove earlier versions of
Communicator. For example, Communicator 2007 R2 (RC) must be removed before you install
Communicator 2007 R2.
To remove earlier versions of Office Communicator
1. Exit from the Microsoft® Internet Explorer® Internet browser and any Microsoft Office programs
that are currently running.
2. On the taskbar, click Start, click Control Panel, and then click Add or Remove Programs.
3. Click Microsoft Communicator 2005, and then click Remove.
4. Follow the instructions to remove all Communicator files.
5. Restart your computer.

To install Communicator
1. Exit any Microsoft Office programs that are currently running.
2. On the taskbar, click Start, and then click Run.
12 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

3. In the Run dialog box, click Browse, and then locate the Communicator.msi file. Click Open.
4. In the Run dialog box, click OK.
5. In the Microsoft Communicator 2007 Setup window, click Next.
6. Review the license agreement. If you agree with the terms, select the I accept the terms in the
License Agreement check box, and then click Next.
7. On the Configure Microsoft Communicator page, either accept the default location or select an
alternative location for the product files to be installed. We recommend that you accept the default
location.
8. Click Next to begin the installation.
9. When the installation is complete, click Finish.

The Communicator Phone Edition Device

The Communicator Phone Edition device uses a touch screen to select contacts and configure settings,
a scroll wheel to navigate the user interface, and a standard keypad for entering phone numbers. .
Figure 2 describes the key elements of the Communicator Phone Edition device.

Figure 2. Communicator Phone Edition device

• Keypad Standard phone keypad for entering phone numbers.

• LCD touch screen Touch screen for entering commands and selecting contacts

• Light-emitting diode (LED) status lights Indicates whether the Communicator

Phone Edition device is on or off-hook (A green light indicates on-hook while an amber
light indicates off-hook.)

• Scroll wheel Moves up and down the Contact List and other elements of the user
interface.

• Volume up/down button Increases and decreases the volume for the
ringer, handset, and loudspeaker.

• Mute microphone Audio and input is stopped or resumed.

13 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

• Speakerphone button For setting the speakerphone function.

• Finger reader Lets you log on to your Communicator Phone Edition device
with the touch of your finger.
Rear Section
Connections to the device are shown in Figure 3.

Figure 3. Device rear-view

• Power supply connector. Connects the device to power supply.

• Handset and headphone jacks. Connect your handset and a headset to the
device.

• Wall-mount openings. For mount the device to a wall.

• USB Port. Type B USB port for external connections. Do not connect anything to
these ports for this release.

• RJ45 jack. The location where the RJ45 cable connects the network to the
device.
Note
Attach the RJ45 cable to the network RJ45 jack at the rear of your device and the other end of the
cable to your local network jack. You can connect another RJ45 cable to the computer RJ45 jack on
the rear of your device and the other end of the cable to your computer for computer network
access.

Mounting the Communicator Phone Edition device on the Wall

The base underside of Communicator Phone Edition device includes slotted holes for mounting the
device to the wall. To mount the Communicator Phone Edition device to the wall you will need to
firmly anchor four #8 pan head screws (be aware that these not provided in the package) arranged to fit
in the mounting slots. Position the screw head approximately 1/eighth inch from the wall to allow for a
snug fit of device base against the wall.
The center-to-center mounting dimensions are shown in Figure 4.
14 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

Figure 4. Wall-mount dimensions rear-view

Setting up the Communicator Phone Edition device

To set up the Communicator Phone Edition device, do the following:
1. Attach the base unit to the handheld unit by using the phone cord (coiled).
2. Connect one end of the RJ45 network cable to the RJ45 jack on the base unit and the other end to
a live RJ45 Ethernet network jack.
3. Plug the AC power cord into the base unit.
4. Plug the other end of the AC power cord into the wall outlet. The device starts to power up.

Touchscreen display
The Communicator Phone Edition touchscreen display provides an interface for entering commands as
shown in Figure 5.

Figure 5. Scroll wheel and touchscreen

15 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

Adjusting the handset and speakerphone volume

The Volume Up/Down button controls volume for the ringer and the speaker. What the
buttons control depends on the state of the device. The volume levels that you set are retained from
one meeting to the next until you change them. Table 1 summarizes the modes for volume settings.
Table1. Ringer and speaker volume
State of Volume Description
device mode
Phone is on or Adjusts the Press the volume button
off- hook and speaker and adjust the volume of the dial-
speakerphone volume tone before you use the phone.
during a call
button is
on
Phone is off- Adjusts the Press the volume button
hook and handset and adjust the volume of the dial-
speakerphone volume tone before you use the phone.
during a call
button is
off.
Not in a call Adjusts Press the volume button
and phone is ringer and adjust the volume of the
on or off- hook volume ringer.

Additionally, you can adjust the volume by tapping the Settings and Volume buttons available on the
screen.

Adjusting the angle of device

Push the button on the back of the Communicator Phone Edition device to adjust the angle of the
devices.
16 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

Select an angle that best suits your office setting.

Getting Started
When you first plug in your Communicator Phone Edition device, you have to do the following:
• Sign in to Microsoft® Office Communications Server 2007 R2 from Office Communicator 2007
R2 or from the device (see Connecting the USB Cable earlier in this document).
• Configure phone unlock parameters (required only when configured by the Administrator).
To sign in to Communicator Phone Edition by using Office Communicator
2007 R2
You can connect Communicator Phone Edition to your computer by using the
provided USB cable for automatic single sign in using Office Communicator 2007
R2. To sign in to your Communicator Phone Edition using Office Communicator 2007
R2, do the following:
1. Sign in to Office Communicator 2007 R2 from your computer.
2. Using the cable, connect the Type A USB connector (smaller cable end connector) to the back of
your Communicator Phone Edition.
17 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

3. Connect the Type B connector (larger cable end connector) to your computer.
4. When both ends of the cable are secured, the connection between Office Communicator 2007 R2
and Communicator Phone Edition is detected and you are prompted to enter your Account, User
name, and Password from Office Communicator 2007 R2.

Enter account information using Office Communicator R2.

5. After you have entered your credentials, Communicator Phone Edition starts to sign in.
To set sign-in parameters
You must configure your sign-in information when you first start your Communicator Phone Edition
device. The information will be retained for subsequent sign-ins.
To set sign-in information, use the Input Panel to do the following:
1. In the Sign In screen, enter the Sign-in address, Domain\User name, and Password.
2. Tap Sign In.
18 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

To sign in by using Office Communicator 2007 R2, do the following

1. Tap Advanced.

2. Tap Sign in via PC.

3. Sign on by using Office Communicator 2007 R2.
To set phone unlock parameters
You can set the phone unlock parameters for a personal identification number (PIN) or for finger
reader.
To set phone unlock parameters do one of the following:
• Create a PIN by typing and retyping a 6-digit PIN.
19 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

Or,
• Enter a fingerprint scan by tapping Use Fingerprint Instead. Swipe you fingertip until four
readings are measured.

Set Time Zone

You set your time zone upon first sign-in.
To change the time zone settings, do the following:
1. Tap and as needed to adjust the time zone.

2. Tap OK.

Viewing the Main screen

The main screen displays general information about how to use the Communicator Phone Edition. If
the main screen is in "locked" mode, you must unlock the Communicator Phone Edition before you
can continue to use the device.
Unlocking the device
To unlock the device, do the following:
1. Tap Unlock.
20 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

2. Swipe your finger by using the fingerprint scanner, or enter your PIN
To set your presence
Your presence information is continuously being updated by Communicator and Office
Communications Server 2007 R2 based on several factors, including your Outlook Calendar, whether
you’re in a call, an IM session, or conference. However, there may be times when you want to
manually change your presence status. For example, if you’ve got a deadline, you may want to change
your status to Do Not Disturb to avoid being interrupted.

The presence information that is displayed for each contact in your contact list reflects the
availability of the contact. Presence status is indicated graphically by an indicator to the left of
the contact’s name, and by a text string to the right of the contact’s name. Some presence
states, such as Available, can be set by the user either with Communicator Phone Edition or
Communicator 2007 R2. Other presence states, such as Inactive, can be set only by
Communicator.
To set your presence by using Communicator Phone Edition, follow these steps:
1. At the top of the screen, tap the presence color to the left to your name.
2. Tap your presence status.

The following table describes each presence indicator and the accompanying status text.
21 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

Table 2. Presence states set by the user or by Communicator

Icon Status Description
Text
Available The contact is online and can participate in conversations. Can be
set manually by the user.

Busy The contact is available but engaged in another activity. Activities

include the following:

• In a Call The contact is in a phone, voice, or video

conversation.
• In a Conference The contact is in a multiparty conversation
using phone, voice, video, or application sharing.
• In a Meeting The Office Outlook calendar shows that the
contact has a scheduled meeting.
This presence level can also be set manually by the user.

Do Not The contact is available but does not want to be interrupted. This
Disturb status is displayed for the following reasons:
• The contact has manually set his or her presence status to Do
Not Disturb.
• The contact is displaying a Microsoft® Office PowerPoint®
presentation or is running another program in full-screen
mode.

Away The contact is probably not available. This status is displayed for
the following reasons:
• The contact’s computer has been idle for more than the idle
time period setting—15 minutes by default.
• The contact’s Office Outlook calendar or Out of Office
Assistant indicates that he or she is out of the office.
• The contact is temporarily unavailable. As soon as activity is
detected on the contact’s computer, Communicator 2007 R2
automatically resets the presence status to the appropriate
state.
• The contact has manually set his or her presence status to
Away.

Be Right This contact is engaged in another activity and will return shortly.
Back

Reset Resets status to the default based on Communicator

Status status.

To forward your calls

Call-forwarding parameters can be set using Communicator Phone Edition or from Office
Communicator. Configuring call-forwarding options on one results in updating the configuration on
the other. For example, setting call-forwarding to go directly to voice mail from Office Communicator
will update for Communicator Phone Edition also. To configure call-forwarding rules by using
Communicator Phone Edition, do the following:
1. At the top of the screen, tap the forwarding icon to the right of your name.
2. On the Forwarding screen, tap the forwarding rule that you want to apply.
22 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

3. If you are forwarding to another contact or phone number, select Forward to contact or phone
number, and tap the contact name to whom you want to forward your calls, and then tap OK.
4. On the Forwarding screen, tap OK.

Configure call-forwarding rules in Office Communicator 2007 R2

Office Communicator 2007 R2 provides call-handling options that you can set to forward your
incoming calls to your voice mail, to an alternative phone number such as your mobile phone or home
phone number, or to another contact.

To forward a call to your voice mail, another person, or another phone

number

• In the Office Communicator window, click the Call Forwarding button . Click
Forward Calls To, and then select one of the following:

• Voice mail to automatically forward all incoming calls to your voice mail.

• A phone number to automatically forward calls to that number.

• New Number to enter a new number where the call can be forwarded to. Refer to the
Online Help for examples of how to enter phone numbers.

• Contact, and then select a contact to forward calls to that contact.

To ring another number at the same time your device rings

• In the Office Communicator window, click the Call Forwarding button , point to
Simultaneously Ring, and then do one of the following:

• Click a phone number to simultaneously ring your primary phone and the additional
number.

• Click New Number to enter a new number that will ring at the same time as your
primary number. Refer to the Online Help for examples of how to enter phone
numbers.
23 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

This screen displays your list of Outlook Communicator contacts.

You can view the following information about each contact (left to right):
• The contact's presence color.
• The contact's name.
• The contact's presence status.
• The contact card, which contains detailed information about the contact
To view a contact card
A person’s contact card provides details about the contact’s availability and activity. Depending on the
access level that a contact has granted you, you can see a contact’s schedule, phone numbers, as well
as any personal notes the contact has written.
1. From the Contacts screen, tap the name of the contact.
2. View the contact information or tap a phone number to call.
3. When you are finished viewing the contact card, tap Close Card.
To make a call
Do one of the following:
• To call a contact, tap their contact card, or begin to dial a number directly by using the keypad.

• To place a call from the contact card, tap the name phone that you want to call, or tap the Call
button.

Note
The default phone number for all contacts is their work phone. For users who are UC-
enabled, when their work phone number is dialed, their IP phone will ring also.

To view a Contact Group

1. To the right side of the Contacts box, tap the Contact Groups icon .

2. Do one of the following:

• To view a Contact Group, tap the group name.
• To view all your contacts, tap All Contacts.
24 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

Viewing the Voice Mail Screen

1. On the right margin, tap the Voice Mail button .

2. Do one of the following:

• Tap the contact name to directly place a call.
• Tap the Call Voice Mail button .

Viewing the Call Log Screen

To view the call log
1. Tap the Call Log icon .
2. Sort the Call Log screen in one of the following ways:

o To view all calls that you have missed, received, or placed, tap the All Calls icon (the
most recent 60 calls are displayed).
o To view calls that you have missed, tap the Missed Calls icon .
o To view calls that you have received, tap the Received Calls icon .
o To view calls that you have placed, tap the Place Calls icon .
3. To view the Contact card for a contact in the Call Log, tap the Contact card next to the contact
name. When you are finished viewing the contact card, tap Close Card.
Note
Missed calls are displayed in bold. After the Call Log has been closed for 10
seconds, the call log will not display missed calls in bold, only any subsequently
missed calls.
Making and Answering Phone Calls
Communicator Phone Edition offers a rich audio communication experience that extends beyond
traditional phone capabilities. For example, by using the Communicator Phone Edition Contact List,
you can quickly see whether a contact is available and then call them with one-click calling.
Communicator Phone Edition enables you to make a phone call using several communication
methods. You can place a call by doing any of the following:
• Using Office Communicator R2 from your computer (you must have the USB cable connected
between your Communicator Phone Edition and your computer that is running Office
Communicator 2007 R2).
• With the handset off-hook, dial a phone number using the keypad.
• With the handset on-hook, dial a phone number using the keypad.
• Select a contact from the Contact List using the touchscreen and select the Call on-screen button
(this dials the contact’s work phone).
• Tap a contact from the Call Log or Voice Mail log to place a call.
• Select a contact from the contacts list using the scroll wheel and press the select button at the
center of the scroll wheel (not available in this release).
In this chapter, we’ll show how to use Communicator Phone Edition to perform tasks traditionally
associated with your desktop phone. These tasks are as follows:
• Place a call by using the keypad
• Place calls with one-click calling from your Contact List
• Find optional phone numbers, including mobile phone, for contacts
• Make calls by typing a new call number in the Type a name or phone number box
• Use call controls to place calls on hold or transfer calls

Making Calls by Using the Keypad

The Communicator Phone Edition allow for conversations as with any conventional telephony device.
The Communicator Phone Edition keypad functions the same as a conventional phone, and you can
place a call regardless of having logged on to the device.
Incoming calls are displayed in the phone status display. The length of the call is displayed in the
uppermost status section of the LCD display. At any point during a phone conversation you can push
the Mute button to suspend audio transmission to the device.
To make an outgoing phone call while the device is on-hook
1. With the handset on the hook, enter the phone number by using the 10-digit keypad. The numbers
appear in the phone number field. Use the backspace key to correct an entry.
2. After the final digit is entered, remove the phone from the hook and the phone will begin dialing.
Additionally, you can press speaker button or select the Call button.
To make an outgoing phone call while the device is off-hook
1. With the handset off the hook, enter the phone number by using the 10-digit keypad. The numbers
appear in the phone number field. Use the backspace key to correct an entry.
2. After the final digit is entered, press the Call button on the LCD screen. Additionally, the numbers
will automatically dial if a matching dial string was found.
26 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

Making a Phone Call by Using Office Communicator

2007 R2
Each contact in your Contact List has a number that you can call by clicking the Call button associated
with the contact. By default, the number is the contact’s work number. However, this can change based
on the number most recently used to call the contact.
If you have the USB cable connected between Communicator Phone Edition and your computer, you
can place calls directly from Office Communicator 2007 R2.

What is a Communicator Call?

Office Communicator 2007 R2 provides a Communicator Call option as a way of placing a call to a
contact. When you place a Communicator Call, the call is a VoIP call that is directed to all the
contact’s devices that are configured for Office Communicator 2007. Depending on the devices on
which the contact has Office Communicator configured, the call can ring either the contact’s computer
or her telephony devices that are configured for Office Communicator, or both.

To view call options for a contact

1. In the Contact List, click the arrow to the right of the Call button associated with
the contact.

2. In the Call options menu, click the name or number that you want to call or click New Number
and then enter the number that you want to call.

To make a one-click audio call

• In the Contact List, click the Call button to the right of the contact that you want to call.

Typing a New Number to Call

In addition to one-click calling and dialing manually, you can type the number that you want to call in
the in the Communicator Phone Edition LCD screen.
To type a new number and call it
1. Using the keypad, enter the number that you want to call. Use the International Phone number
format. Enter the country code (for international calls), followed by the local phone number. An
example of a number for the United States would be 15555555555. Phone numbers should contain
only the digits 0123456789. Communicator strips the parentheses and additional characters
entered. Do not include the international dialing prefix.
2. Click the Call button to the lower left of the screen.

Using Call Controls

When you answer a phone call, the Call view appears on the LCD screen with several call controls
that you can use to transfer a call, put a call on hold, or adjust your speaker or microphone volume.
Communicator Phone Edition enables you to communicate with several people at one time―also
known as conferencing. You can initiate a conference call by selecting one or more contacts, by
selecting a contact group, or by selecting a distribution group. You start a conference call as an initial
phone call and add more contacts.
27 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

You can start a conference call from the Contact List by selecting multiple contacts, by selecting a
distribution group, or by selecting a contact group. You can also start a conference from an audio or
video conversation between two people by just inviting another person to the conversation.
To start a conference call
• In the Contact List, do the following:
• Select a contact to call.

• After the caller answers tap Conference and then Add Someone.

• Tap another contact to call.

28 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

To transfer a call
You can transfer a call by using the following methods:
• Consult with the intended contact for transferring the call and then transfer the call.
• Directly transfer the call to a contact.
• If your mobile phone number is configured to appear in Office Communicator, then you can
transfer a call to your mobile phone.
To transfer a call, do the following:
1. With a call in progress, tap Transfer.
2. Tap Consult then Transfer To to contact the intended contact for transferring the call.
-or-
Tap Transfer Directly To to transfer the call immediately to a contact.
-or-
When your mobile phone is published in Office Communicator you have the option of transferring
calls to your mobile phone. Tap Transfer to Mobile Phone to transfer the call to your mobile
phone.

3. Tap a contact to transfer the call to.

29 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

4. Either consult with the contact and transfer, or in the case of a direct transfer, the call will be
immediately transferred.

Adjusting Settings
The Settings screen lets you configure settings for the device. From the Settings screen, you
can set the following:
• Lock phone
• Volume
• Ring Tones
• Brightness
• Location/Time Zone
• Date and Time Format
• Update password
• Change PIN
• Switch User
• Calibrate Touch Screen
30 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

• Logging
• About
To lock the phone
You can directly lock the phone by using the Lock Phone function, or if you have fingerprint ID
configured, you can swipe your finger over the fingerprint reader and the phone will lock.
To lock the phone while you are away, do the following:
1. Tap Settings.
2. Tap Lock Phone.

The screen locks.

3. Tap Unlock to unlock the phone.

To set the volume
The rocker switch (- and +) below the keypad can be used to increase and decrease the volume for the
ringer, handset, and loudspeaker. Additionally, you can tap the - and + controls on the screen.
To adjust the volume for the ringer, handset, and device loudspeaker does the following:
1. Tap Settings. .
2. Tap Volume.
31 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

3. Tap and as required to set volume levels for the ringer, handset, and speaker.
To set the ring tone
You can set one of four ring tones for Communicator Phone Edition.
To configure ring tones, do the following:
1. Tap Settings.
2. Tap Ring Tones.

3. Tap and to set the ring tone that you prefer.

4. Tap OK.
To change the fingerprint ID
You can change the fingerprint ID that you use to unlock the device by resetting the Change
Fingerprint ID setting. For example, it may be more convenient to use a finger from your left hand if
your phone is to the left of your work area.
To change your Fingerprint ID, do the following:
1. Tap Settings.
2. Tap Change Fingerprint ID.
3. Swipe the fingerprint reader with the finger that you currently use to unlock the phone.
32 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

4. Swipe a finger across the fingerprint reader until you have entered four successful readings.

To change your PIN

Your PIN is your personal identification number that you use to unlock your device. You may want to
change it periodically for security reasons.
To change your PIN, do the following:
1. Tap Settings.
2. Tap Change PIN.
33 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

3. Using the keypad, enter the old PIN.

4. Enter a new PIN by using the keypad.
To set the brightness
The rocker switch (- and +) below the keypad can be used to increase and decrease the brightness for
the display. Additionally, you can tap the - and + controls on the screen.
To adjust the brightness of the touch screen, do the following:
1. Tap Settings. .
2. Tap Brightness.
34 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

3. Tap and as required to set the brightness.

To change time zone
You set your time zone on your first sign-in. Together with geographic and time zone context, this
setting determines the dial plan that is used when dialing phone numbers.
To change the location and time zone settings, do the following:
1. Tap Settings.
2. Tap Set Time Zone.

3. Tap and as required to adjust the location and time zone.

To change the date and time
To manually change the date and time for the device, do the following:
1. Tap Settings.
2. Tap Date/Time Format.
35 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

3. Change the time and date by using the adjustment arrows on either side of Time and Date.
To change the language for the device
1. Tap Settings.
2. Tap Update Password.

To update password
To update your password, do the following:
1. Tap Settings.
2. Tap Update Password.
3. Using the input panel, enter the old and new password information and tap OK.
36 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

To switch users
Multiple users can use Communicator Phone Edition, but not at the same time. A user must sign out of
the device before another user can sign in. By doing this, each user individually signs in to Office
Communications Server 2007 R2. To switch users, the current user must sign out by using the Switch
User feature to enable another user to sign in to the device. No past user information, such as sign-in
addresses or passwords, is retained on the device.
To switch users, do the following:
1. Tap Settings.
2. Tap Switch User.

3. Use the input panel to enter the new user information, and tap Sign In.
To calibrate the touch screen
To calibrate the touch screen, do the following:
1. Tap Settings.
2. Tap Calibrate Touch Screen.
37 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

3. Use your fingertip to set the calibration until the new calibration settings have been measured.
4. When the calibration settings have been measured, tap the screen a final time to finish the
calibration.

To set logging
For tracking purposes, Communicator Phone Edition can upload its activity logs to Office
Communications Server 2007 R2 Software Update Service. This is helpful for problem evaluation.
To enable logging, do the following:
1. Tap Settings.
2. Tap Set Logging.
38 Microsoft Office Communicator 2007 R2 Phone Edition User’s Guide

3. To enable logging, tap the left arrow and to disable logging, tap the right arrow.
To send a log, do the following:
1. Tap Settings.
2. Tap Set Logging.
3. Tap Send Logs.
To view System Information
You can receive device information from either the Sign In screen or from the Settings menu by
selecting System Information.
To view the device information, do the following:
1. Tap Settings.
2. Tap System Information.