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Siva Sivani Institute of Management : Secunderabad Placement Department

SSIM/ PD/12/927 Attn: All senior students This is to inform you that NEXT Retail India Ltd is looking for Management Trainee (Sales & Operations) Position for their organization. Interested Students are advised to Fill the attached Excel Sheet and send it to their respective PCs. Criteria: PGDM - Marketing (Major) Male Date: 13-12-2012

The Designation, Job Location & Package: Designation : Job Location : Package: Process of selection I. II. III. Aptitude Test Group discussion Personal Interviews Management Trainee (Sales & Operations) Hyderabad 2,50,000/- per annum to 3,00,000/- per annum

Interviews will be scheduled at Bangalore

Students are advised to visit www.next.co.in and prepare themselves. Note: Enclosed Company profile and Job Description. ALL THE BEST

(K.V.S Krishnamohan) Associate Professor & Chairman Placements CC to: Vice President & Dy. Chief Executive Executive Vice President Director Academic

Company Profile
NEXT Retail India Ltd. is Indias largest electronics retail chain. Incorporated in 2003, NEXT specializes in organized retailing of consumer electronics, small home appliances and mobile phones. NEXT is a multi-brand multi-product retail chain which stocks an entire range of consumer durables right from Air-conditioners, FPDs (Flat Panel Displays), CTVs, DVDs, STBs (Set Top Boxes), Home Theater Systems, Mobile Phones, Gaming Consoles, Washing Machines, Refrigerators, Microwaves to small home appliances. NEXT retails worlds most popular brands such as LG, Samsung, Videocon, Sony, Electrolux, Kelvinator, Whirlpool, Onida, Philips, Kenstar, Sansui, and its own brand. The company is independently managed by the Board of Directors and currently operates over 550 showrooms across 25 states of India with a presence in 300 cities and towns spanning metros and large towns under the brand name of NEXT. NEXT has successfully changed the way an Indian consumer shops for electronics and plans to build a chain of over 1,000 showrooms throughout the country with an estimated annual turnover of Rs. 5,000 Crores in the next three years. NEXT has more than doubled its last year's turnover in the current financial year. Plans ahead are more ambitious with a targeted turnover of Rs. 2500 Crores for current fiscal with 800 plus stores. Mint Pitch Synovate India Retail Brands Survey 2007 rated NEXT as All India No. 1 in consumer satisfaction in the consumer durables category. In the Consumer Survey NEXT scored 1345 on satisfaction index which is way ahead of its closest competitor (with an index of 482). The Survey finding is an endorsement of NEXT leading the organized consumer durable retail sector and the destination point for consumers. NEXT won SAP ACE 2008 Award for best implementation of SAP R/3 in Asia Pacific Region. NEXT was also awarded with Godrej Star Performer of the Year (Modern Trade) for 2007-08 and 2008-09. At Franchise India Awards 2009, NEXT was awarded as Star Retailer for Excellence in Retailing Consumer Durables. NEXT Retail India Ltd. won the "Franchisor of the Year in Retail: Electronics" at Franchise Plus Awards 2010 and "Best in Category Value Retail" at the Franchise India Awards 2010. NEXT was also awarded with the "Most Admired Mobile Retailer" award by the Asia Retail Congress. As a part of our Corporate Social Responsibility (CSR) efforts, NEXT has tied up with NGOs and public charitable trusts like Wockhardt Foundation, Vedanta Foundation, and Kotak Education Foundation. Being Sponsor of Wockhardt Foundations Right to Vision we are making contributions towards this NGO, so that funds can be used for providing free treatment for cataract patients across the country.

Job Description
1.Functional Objective: This role is responsible for supporting the Store Manager in achieving the sales and productivity targets along with ensuring efficient operations and customer service for all products in store.

2.Position Objectives: Business Administration : 1. Support Store Manager in driving the overall revenues and operating expense control of the Department of the store as per the defined business plans. a) Achieve revenues targets for the assigned category /department b) Ensure the Category Contribution to Store Sales as per the business plan and Competitive Category Growth c) Staff Sales Management Process adherence 2. Ensure efficient Margin Management a. By selling the High Margin Product b. Penetration of private labels product in each Category c. Follow ups On Store Defectives d. observance on Aging Stock liquidation Process 3. Assist Store Manager for collating inputs for the merchandize strategy at the store based on store specific sales patterns and consumer preferences a. Observance On merchandising standards and provide proactive feedback on aspects of inventory levels, pricing, promotions, shelf space utilization b. Adherence on ticketing standards and observance on price change reports 4. Exercise tight control on department hygiene and upkeepment a. Monitor the department assets and ensure its upkeep at all times by ensuring adequate housekeeping b. Ensure department maintenance as per defined Standards 5. Competition Benchmarking 6. Fulfillment on Weekly Competition Benchmarking Process 7. Competition Mapping includes range review, price benchmarking, promotional activity tracking etc . 8. Ensure adherence to the Departments standard operating procedures to drive efficiency and utilize communication channels to provide upward feedback from time to time a. Follow all Department operations SOPs and processes according to the operational guidelines and work towards continuous improvement of the same b. Oversee all point of sales activities on the Department which include sales transactions, tracking customer orders and payments, registering Department sale, providing service 9. Maintain the essential sub systems for delivering seamless performance at Department 10. Assist the Store Administration Manager in gathering data, preparing MIS and analyzing performance metrics for store operations to take key business decisions a. Collate and analyze information for meaningful performance management within store b. Review the daily targets over the course of day and analyze the sales patterns to draw insights into emerging customer preferences 11. People Management a. Deploy / Redeploy staff within the Department to maximize manpower utilization b. Training Sales Staff on Product Knowledge c. Lead the CSEs team to provide excellent service through greater product knowledge and increase Staff Productivity d. Reward And Recognition of Team members

12. Motivate the store team through coaching and continuous support and ensure customer service training is provided to all store employees You will monitor the performance of DM/CSE in prescribed format of monthly basis. Business Hygiene Parameters: Parameter Sales Increase in Stock turns/rotation Planogram Adherence Conversion Ratio SOP Compliance Training & Development of store staff Monthly MIS SOP Compliance: Ensure adherence to the stores standard operating procedures to drive efficiency and utilize communication channels to provide upward feedback from time to time Follow all store operations SOPs and work towards continuous improvement of the same Conduct self-audits in the store on regular basis Oversee all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback Oversee the inventory process in the store and ensure damaged and defective goods are processed in a timely, accurate manner. Track base stock levels, Inventory turnover etc. Oversee that the store staff is presentable and well groomed Threshold Level Min 70% of BP 8 times in a year % adherence 70% against FF Min 65% in Audit Score Compulsory Nomination and attendance in Trg Prog % adherence on timelines

MIS: You will have to submit following MIS reports as per frequency mentioned below to Reporting Manager: Reports Frequency Reports GOLY / GOLM % Frequency Monthly

Month wise Sales (value & Month Wise volume)& reason for shortfall if any Pending cases and plan Month Wise

Defective/Aging stock status Fortnightly -Trends & action plan for liquidation

3. Decision Making Authority and Control A. Decisions Made Alone: Execution as per the Business plan B. Decisions on Consultative Mode: Changes in policy C. Decisions referred to Higher Level: Pricing, placing, product mix 4. Work Relationships A. Internal Customer: Mktg, PMG, Finance & Accounts, SCM, Value added service HR and BPE B. External Customers: Peers in the Industry

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