JANICE M.

TORRES
#776 Zone 6 Anislag, Daraga, Albay, Philippines 4501
Mobile No: +639103851884
Email Address: jll_marbella@yahoo.com

OBJECTIVE

To utilize my education and skills with a growing and dynamic firm

EMPLOYMENT HISTORY
Store Supervisor
Legaspi Btq - Guess? USA (California Clothing, Inc.)
G/F Pacific Mall, Legaspi City
April 28, 2008 – January 28, 2009
 Accountable for the sales performance of the store focusing on delivering excellent customer service,
growth and profitability and implementation of basic concepts and guidelines on store operations
 Monitors retail development and market trends in the mall
 Develops operating budget and strategic plans
 Analysis on a regular basis factors affecting store performance
 Meets with counterpart mall management personnel to discuss and resolve administrative concerns
 Directs store operation and ensures on attainment of strategic objectives, consistent implementation of
brand image standards (visual, signage, store, marketing), and strict compliance and implementation of
policies and procedures
 Monitors inventory management activities
 Manpower management through proper orientation of staff, schedule preparation, daily peptalk on
performance, product information/ salability, new policies and procedures
 Maintains high morale and discipline among the staff
 Coordinate with other department heads to ensure smooth store operation

Assistant Marketing Head/ ICL Corporate Course Consultant

Informatics ( IT school based in Singapore)
2nd Flr. GTS Bldg., Rizal St., Old Albay, Legaspi City
August 1, 2005 – April 19, 2008
 Responsible for building and maintaining customer database that includes corporate accounts, through
varied creative sales and marketing activities and customer care strategies
 Develop and deliver informative sales presentations based on customer needs
 Utilize customer-focused selling techniques by assessing customer knowledge
 Participate in efforts geared towards meeting customer expectations
 Build customer loyalty; After-sales support and consistently addressing customer needs
 Strictly implement the systems, processes and procedures related to enrollment and payment collections
 Handles Account Receivable effectively through a systematic collection system
 Maintain current, approved merchandise promotional materials used in sales presentation and
communicate merchandise needs and requirements to the Services Officer
Part-time Lecturer
Informatics ( IT school based in Singapore)
2nd Flr. GTS Bldg., Rizal St., Old Albay, Legaspi City
August – December, 2006
 Handled the subject class of CS111: Computers and Information Processing for Advanced Diploma in
Computer Science. Prepared lessons and exams good for 54 hours.

Office Assistant
Palmas Agri-Business, Inc. (Magnolia Poultry Dressing Plant)
San Miguel Foods, Inc. - Regional Processing Center
Anislag, Daraga, Albay
April – May 2005
 Requested to furnish the company manual wherein proper coordination with department heads and
managers was highly required specifically to San Miguel Corporation. The job was offered immediately
after I have finished my bachelor degree.

Telemarketer
Chowking (Jollibee Corporation)
G/F Pacific Mall, Legaspi City
February – July 2003
 Responsible of sales and marketing strategy to collate additional revenue through delivery service. This
was a part-time job for workaholic student.

Office Assistant
Shelmed Cottage Treasures (International Handicraft Exporter)
Lotivio St., Daraga, Albay
May – June 2002
 Work with international handicraft exporter which dealt on negotiation on sales innovation. At the same
time, act as personal secretary of vice president of the company. The job was a summer program of
Department of Labor and Employment (DOLE) in partnership with different private industry.

EDUCATION
 Master in Management
Bicol University Graduate School, Legaspi City (18 Units Completed)
 Bachelor in Science Major in Computer Science
Bicol University College of Science Legaspi City (June 2001 to March 2005)
Thesis Title: “Geographic Information System on Industries of Legaspi City”
 Secondary
Anislag National High School, Anislag, Daraga,Albay (June 1997- March 2001)
 Elementary
Anislag Elementary School, Anislag, Daraga,Albay (June 1991- March 1997)

SHORT-TERM COURSES
 Web Studio Programs Adobe Photoshop
Informatics, Legaspi Center, Philippines (April 24 – May 11, 2006)
 Web Studio Programs Macromedia Flash MX
Informatics, Legaspi Center, Philippines (October 22- November 19, 2006)
 Automotive Driving
Bicol University College of Industrial Technology, Legaspi City (June to October, 2006)
 PC Troubleshooting
Informatics, Legaspi Center, Philippines (July 8, 2006)
ACHIEVEMENTS/ ACTIVITIES
 PC Operations, National Certificate Level II, Philippine TVET Qualification and Certification System
(Certificate # 070501020511 – DOLE, TESDA), July 6, 2007
 Organizer, PHP Web Programming Seminar
Informatics, Legazpi City, January 21, 2007
 IT Support (Informatics Team) “4th Farmers’ & Fisherfolks’ Celebration” AGRI-FIESTA 2006
Provincial Government of Albay thru Provincial Agricultural Services,
People’s Hall, Capitol Bldg., Legazpi City (May 16, 2006)
 Organizer, Webpage Designing using Macromedia Flash MX and Dreamweaver MX
Informatics, Legazpi City (March 29, 2006)
 2003 Miss Intrams, Search for Mr.&Miss BUCSI, Bicol University College of Science, Legazpi City
 1st Honorable Mention, Batch 2001, Anislag National High School, Anislag, Daraga, Albay
 2000 Qualifier, National Schools Press Conference, Tacloban City
 2nd Honorable Mention, Batch 1997, Anislag Elementary School, Anislag, Daraga, Albay

SKILLS

 Almost four (4) years experience in Operations, Sales and Marketing

 Customer Service Oriented
 Good business ethics and has innate
excellent interpersonal skills
 Excellent oral and written communication
and presentation skills
 Detail oriented, flexible, results oriented
 Has initiative with a high sense of urgency and
can work under pressure
 Team player, displays leadership potential and
can work with minimum supervision

 PC Operations (Certificate# 070501020511 - National Certificate II, Philippine TVET Qualification

and Certification System – DOLE, TESDA)
 Participate in workplace communication
 Work in a team environment
 Practice career professionalism
 Practice occupational health and safety
procedures
 Apply quality standards
 Operate a personal computer
 Operate a word processing application
 Use e-mail and search the web using browsers
 Operate a spreadsheet application
 Operate a presentation package

 Computer Proficiency
 Hypertext Mark-Up Language (HTML)  Macromedia Flash MX
 Adobe Photoshop CS  other computer software application (MIS)

PERSONAL DATA
Date of Birth : August 4, 1984
Nationality : Filipino
Gender : : Female
Civil Status : Married
Height : 5’2 feet
Weight : : 48 kilos
Blood Type : “A”
Religion : Roman Catholic

References are available upon request.