Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
AGE 20-25
25-30 30-35 35-40 40-45 45-50 50-60
NO. OF RESPONSE 25 46 34 23 21 22 24 55
60-ABOVE
60
50 40 30 20 10 0
NO. OF RESPONSE
20 -2 5 25 -3 0 30 -3 5 35 -4 0 40 -4 5 45 -5 0 50 60 -6 -A 0 BO VE
RES P ONS ES
RESPONSES
DON'T KNOW
PRIVATE PUBLIC
PRIVATE/PUB LIC
INTERNET BANKING/ATMs
22% 33% 75% EFFICIENCY INTERNET BANKING/ATMs PRODUCT RANGE NETWORK 95% 25% PHONE BANKING
SBI IDBI IDBI ICICI PNB PNB OTHERS HDFCHSBC HDFC HSBC OTHERS
15% 10%
5%
0%
% OF SHARE
PARAMETERS PRODUCT ADVERTISMENT MANPOWER NET-BANKING PHONE BANKING INVESTMENT SCHEME NETWORK
60% P E R S E N T AG E 50%
50% 40% 30% 20%
PRODUCT ADVERTISMENT MANPOWER 25% 10% NET-BANKING PHONE BANKING INVESTMENT SCHEME 3% NETWORK 5%
10% 0%
2%
5%
% OF SHARE PARAMETERS
Composed by Munish
ADVERTISMENT MANPOWER
3% 10%
45% 50%
15% 2%
20% 3%
7% 25%
10% 10%
NET-BANKING
3%
50%
10%
12%
8%
17%
PHONE BANKING
10%
40%
5%
5%
30%
10%
INVESTMENT SCHEME
5%
25%
50%
10%
5%
5%
NETWORK
2%
40%
40%
5%
3%
10%
CREDIBILITY
20%
10%
40%
20%
5%
5%
COMPARATIVE GRAPHS
60%
50% 40% 30% 20% 10%
0%
BANKS
POSITIVE RESPONSE
P ERCENTAGE ID BI IC IC I SB I
0-5 days 67 43 6-10 days 11-15 days
PN B CA HS NA BC RA B AN K
100
Complied By Munish
40
POSITIVE RESPONSE
0-5 days
6-10 days
11-15 days
The credibility of IDBI bank is good in comparison to its competitors as GOI (Government Of India) is a major share
banking business.
IDBI bank has potential a tapped market in CHANDIGARH in
declining.
The initial balance for A/C opening is Rs, 5000/- and thats
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Composed by Munish
Chandigarh.
The modern days technology like internet banking, phone banking, used by IDBI bank for providing banking services has sent positive
61
Composed by Munish
Recommendations
Chandigarh especially.
Its also increasingly becoming aessential for the bank to leverage the aftermath of financial crisis
intensity.
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Composed by Munish
shopping areas.
As Government is the majority share holder in the shares of IDBI bank, which makes this bank more reliable than other private banks, this thing can be used in the favour of IDBI bank by making people aware about this fact and winning
their faith.
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Composed by Munish
Appendix: Questionnaire
3. RANK THE IDBI BANK ON THE FOLLOWEING FEATURES (RANK 1 FOR BEST AND 5 FOR WORSE ON 1 TO 5 SCALE) EFFICENCY MANPOWER INTERNET BANKING/ATMs NETWORK PRODUCT RANGE PHONE BANKING 4. YOU WOULD LIKE TO BE A CUSTOMER OF BANK BECAUSE 5. YOU WOULD NOT LIKE TO BE A CUSTOMER BANK BECAUSE6. NAME THE BANK WHICH COMES IN YOUR MIND AT VERY FIRST AND WHY? . 7. DO YOU THINK IDB IBANK IS A SAFE PLACE FOR YOUR MONEY? YES NO 8. DO YOU THINK IDBI BANK NEED MORE ADVERTISMENT? NO YES 9. YOUR LEVEL OF SATISFACTION WITH IDBI BANKVERY SATISFIED SATISFIED NORMAL DISSATISFIED VERY DISAT. PNB
10. IF YOU WILL HAVE OPTION AGAINEST IDBI BANK YOU WILL GO FOR SBI ICICI OTHER 11. DO YOU REMEMBER THE COMMERCIAL OF IDBI BANK? YES NO 12. WHEN DID YOU LAST SEE THE ADVERTISEMENT OF IDBI BANK? 0-5 DAYS BACK 6-10 DAYS BACK
11-15 DAYS BACK MORE THAN 15 DAYS BACK
13. DO YOU KNOW WHERE IS THE BRANCH OF IDBI LOCATED IN CHANDIGARH? 14. IDBI BANK LTD. IN CHANDIGARH IS EFFECTIVE BECAUSE. 15. IDBI BANK LTD. IN CHANDIGARH IS NOT EFFECTIVE BECAUSE.
16. IDBI BANK LTD. IS A GOOD BANK FORSERVICE PEOPLE PERSONS POLITICIANS ALL OF ABOVE 17. NAME IDBI BANK LTD. GIVE BLUE-PRINT IN YOUR MIND OFHIGH NETWORK HI-TECH BANK
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Composed by Munish
References
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Composed by Munish
Idbi.com Google.com Indian Financial Systems Indian History of Banking DNA Newspaper Times of India Hindustan times IBA Journal IDBI Annual Report Corporate Brochures Customer Reviews Studies on Banking Behaviour Economic Times Dainik Bhaskar The Tribune Indian Express
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