Customer Satisfaction Survey

MM-VSL (Commercial)
297, Khairtul, Tongi, Gazipura Gazipur - 1712, Bangladesh Phone : 8802 9813001-10 Fax : 8802 9811400 Email : info@viyellatexgroup.com

MM-VSL (Commercial)requests your help. Please complete the following Customer Satisfaction Survey based on the project we recently organize. Thank you for your time. Customer Name: [Customer Name] Project Manager/ Stakeholder: [Project Manager] Project Name: CUSTOMER SATISFACTION Project Number: 1

Date: [Date]

1. Are you satisfied with the response times? Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied some what satisfied very satisfied

2. MM-VSL(Commercial) has a strong commitment to you which make you Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied some what satisfied very satisfied

3. Working as a team to best satisfy you Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied some what satisfied very satisfied

4. Handling your purchase in a professional and timely manner Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied some what satisfied very satisfied

5. Was enough time spent with you at the delivery time?

Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied some what satisfied very satisfied

Customer Satisfaction Survey [Date]

6. Helpfulness of MM-VSL (Commercial) is Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied some what satisfied very satisfied

7. Courtesy of MM-VSL (Commercial) is Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied some what satisfied very satisfied

8. Communication with you is Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied some what satisfied very satisfied

9. Did The MM-VSL(commercial) team listen, learn, and then execute solutions to overcome challenges? Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied some what satisfied very satisfied

10. The overall service MM-VSL(commercial) is

Very dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied some what satisfied very satisfied

11. Comments
[Add your comments here.]

Thank you very much for taking the time to complete this survey. Your feedback is valued and very much appreciated! TUSHER KARMAKER BUFT,111;E2,01717223547

Customer Satisfaction Survey [Date]

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Customer Satisfaction Survey [Date]