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ISO 9001:2008
ISO 9001:2008 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity. In fact ISO 9001:2008 is implemented by over one million companies and organizations in over 170 countries.
Audits
Checking that the system works is a vital part of ISO 9001:2008. An organization must perform internal audits to check how its quality management system is working. An organization may decide to invite an independent certification body to verify that it is in conformity to the standard, but there is no requirement for this. Alternatively, it might invite its clients to audit the quality system for themselves. Read more about certification to management system standards.
ISO Store
ISO 9004:2009 Managing for the sustained success of an organization -- A quality management approach ISO 9001:2008 Quality management systems -- Requirements ISO 19011:2011 Guidelines for auditing management systems
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Selection and use of the ISO 9000 family of standards
Overview of the standards in the family and how they form a basis for continual improvement. Download pdf
News
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Getting the best out of people - ISO 10018 aids ISO 9001 implementation
ISO 10018:2012, Quality management - Guidelines on people involvement and competence, a new ISO standard for organizations of all sizes, types and activities, provides a framework for getting the best out of people in the implementation of a quality management system based on ISO 9001:2008, Quality management systems - Requirements. It is designed to be a useful tool for leaders, managers, supervisors, quality practitioners, quality management representatives and human resource managers, and can also be used with other management system standards.
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ISO 9001:2015 and beyond - Preparing for the next 25 years of quality management standards
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