Agilent Enterprise Change Management Knowledge Transfer ECMS Change Management Module Review

December 28, 2012

Document History
i Agilent Enterprise Change Management 12/28/2012 12:43 O12/p12

This section will serve as a method for tracking this document. Any updates should be recorded below in the following tables. Revision History (Rev) Vers. Revision(s) 1. 0.1 2 0.2

Author Tapos Shadhukhan Tapos Shadhukhan

Date 01/12/2007 01/30/2007

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Agilent Enterprise Change Management 12/28/2012 12:43 O12/p12

Table of Contents
CHANGE MANAGEMENT MODULE TECHNICAL REVIEW........................................................5 1.0 OVERVIEW...............................................................................................................................................5 2.0 ENVIRONMENT..........................................................................................................................................6 2.1 Configuring Environment and Environment Maintenance............................................................6 2.2 ECMS Environment Types.............................................................................................................6 3.0 OBJECT TYPES.........................................................................................................................................7 3.1 Configuring Object Type .............................................................................................................7 3.2 ECMS Object Types .....................................................................................................................7 4.0 SPECIAL COMMAND..................................................................................................................................7 4.1 Overview........................................................................................................................................7 4.2 ECMS User Defined Commands....................................................................................................8 5.0 WORKFLOW AND WORKFLOW COMPONENTS.................................................................................................8 5.1 Overview........................................................................................................................................8 5.2 Example ........................................................................................................................................8 6.0 PACKAGE................................................................................................................................................9 6.1 Overview........................................................................................................................................9 6.2 Example.........................................................................................................................................9 7.0 OBJECT MIGRATOR...................................................................................................................................9 8.0 SYSTEM ADMINISTRATION........................................................................................................................10 9.0 REFERENCE............................................................................................................................................10

Agilent Enterprise Change Management 12/28/2012 12:43 O12/p12

Agilent Enterprise Change Management 12/28/2012 12:43 O12/p12

Change Management Module Technical Review

1.0 Overview
Functional knowledge transfer summary for Agilent Change Management Project is as following: 1.1 Transferees: 1. Satyam Team 2. Bob S. 1.2 Knowledge Transfer Topics Completed Srl Area No. 1. Environment Configuring Environment Environment Maintenance ECMS Environment Types 2. Object Types Configuring Object Type ClearCase Object Oracle Apps Object 3. Special Command System Special Command User Defined Special Command Example of some User Defined special Command in ECMS 4 Workflow and Workflow Components Configuring workflow Decision Step Execution Step Example of a workflow used in Production Environment 5 Package Defining a Package Adding Multiple package lines with different Object Status Done. Done. Done Completion Date 1/30/07 1/30/07 1/30/07 Reviewed By TS TS TS

Done. Done. Done. Done. Done. Done.

1/30/07 1/30/07 1/30/07 1/30/07 1/30/07 1/30/07

TS TS TS TS TS TS

Done Done Done. Done.

1/30/07 1/30/07 1/30/07 1/30/07

TS TS TS TS

Done Done

1/30/07 1/30/07

TS TS
Agilent Enterprise Change Management 12/28/2012 12:43 O12/p12

Srl Area No. types Example of some existing packages from production environment 6 Object Migrator Add a database instance 7 ITG Admin Check the status of Server Start/Stop the Server Clear Caches

Status Done

Completion Date 1/30/07

Reviewed By TS

Done Done Done Done

1/30/07 1/30/07 1/30/07 1/30/07

TS TS TS TS

2.0 Environment
2.1 Configuring Environment and Environment Maintenance
Please refer to Chapter 7 of Mercury Change Management: Configuring a Deployment System for details on Configuring Environment. Sign off - <Transferee Name> Details Have you gone through the above documents in detail? Do you have 100% clarity on Configuring Environment and Application Code? Do you know how to check the validity of the Environments? Response Yes/No Yes/No Yes/No Comments Not yet, team will go through the document later. Team would like to go through the document before answering this. Yes

2.2 ECMS Environment Types

There are three types of Environments currently in use in the Agilent ECMS implementation. Details on the three types of ECMS Environments are given in the ECMS Workbench Environments document. Details Have you gone through the above documents in details? Do you have 100% clarity on ClearCase and Oracle Apps Environments within ECMS? Response Yes/No Yes/No Comments Not Yet, team will go through it later. Yes.

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3.0 Object Types

3.1 Configuring Object Type
For details on Configuring Object Types, please refer to Chapter 5 of Mercury Change Management: Configuring a Deployment System document. Details Have you gone through the above documents in details? Do you have 100% clarity on Configuring Layouts and Commands for Object Types Response Yes/No Yes/No Comments Team will go through it later.

3.2 ECMS Object Types

There are mainly two types of objects currently used in ECMS: AOL objects and ClearCase objects. Demo will be given on a ClearCase object and an AOL object frequently used in ECMS. For details on AOL object, please refer to Appendix A of Oracle E-Business Suite Guide document. Sign off - <Transferee Name> Details Do you understand the difference between ClearCase Object Type and AOL Object type? Do you understand how AOL objects are migrated from OM and also from Mercury ITG? Response Yes/No Yes/No Comments Yes Kind of. Team will have more understanding on the issue after they go through the document.

4.0 Special Command

4.1 Overview
Please refer to CommandsAndTokens.pdf document for details on Command and Tokens. Sign off - <Transferee Name> Details Have you gone through the above documents in detail? Do you understand the difference between system special command and user defined special command? Do you understand when a command gets executed (Command Condition)?
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Response Yes/No Yes/No Yes/No

Comments Team will go through it later. Yes Yes

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4.2 ECMS User Defined Commands

Some of the most frequently used User Defined Command will be discussed in the demo. Details Do you understand how the user defined commands are configured in ECMS? Do you understand how user defined commands interact with ClearCase? Response Yes/No Yes/No Comments Yes Yes

5.0 Workflow and Workflow Components

5.1 Overview
Please refer to Chapter three and Chapter four of Mercury Change Management: Configuring a Deployment System for details on Workflow and Workflow component Sign off - <Transferee Name> Details Have you gone through the above documents in detail? Do you understand how to integrate Object Type Commands and Workflow? Do you have 100% clarity on Decision and Execution Workflow step sources? Response Yes/No Yes/No Yes/No Comments Team will go through it later. Yes Yes

5.2 Example
A typical production Workflow will be discussed in the demo. This workflow covers the frequently used Object Types and Environment Types in ECMS. Details Do you understand all the steps defined in the above workflow? Do you understand how AOL Object Types and ClearCase object Types are routed differently within the workflow? Response Yes/No Yes/No Comments The team will go through the workflows. Yes

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6.0 Package
6.1 Overview
Please refer to Processing Packages (Change Management) document for details on configuring and processing package. Sign off - <Transferee Name> Details Have you gone through the above documents in detail? Do you know how to view information about package and package lines? Do you know how to map the underlying Special Command/Command Steps from a package line log? Response Yes/No Yes/No Yes/No Comments Team will go through it later. Yes Yes

6.2 Example
Demo will be given from some production packages that will cover how ECMS packages are configured and process. Details Do you have 100% clarity on the production packages discussed? Can you make a determination from a package line log whether a bug is related to Mercury ITG, Oracle Apps or ClearCase? Response Yes/No Yes/No Comments Team will look at the production packages later. To the extent that was discussed with some production tickets.

7.0 Object Migrator

For Details on Object Migrator, please refer to Mercury Object Migrator Guide. Sign off - <Transferee Name> Details Do you know how a new Oracle Apps instance can be registered for Object Migrator to use as Source or Destination instance? Response Yes/No Comments Yes

Agilent Enterprise Change Management 12/28/2012 12:43 O12/p12

8.0 System Administration

For details on System Administration, please refer to System Administration Guide and Reference. Sign off - <Transferee Name> Details Do you know how to check the status of ITG Server? Do you know how to start/stop ITG Server? Do you know how to clear cache from ITG server? Response Yes/No Yes/No Yes/No Comments Yes Yes Yes

9.0 Reference
Document Mercury Change Management: Configuring a Deployment System Processing Packages (Change Management) ECMS Workbench Environments Commands And Tokens: Guide and Reference Mercury Change Management Extension for Oracle E-Business Suite Guide Mercury Object Migrator Guide System Administration Guide and Reference File Name ChangeMgtCofigDeploy.pdf ProcessPackage.pdf ECMS Workbench Environments.doc CommandAndTokens.pdf SVSBLAPP02_2832_3188_ExtOracleEB.pdf SVSBLAPP02_2832_3188_ObjectMigrator.pdf SysAdmin.pdf

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Agilent Enterprise Change Management 12/28/2012 12:43 O12/p12