Shannon Evans

225 Northwood Avenue, West Seneca NY 14224 (716)-697-1762 or (716)-674-4285

Qualifications and Skills

Reliable and Dependent; always punctual and works in an efficient manner.

Very strong customer service experience and versatile. I have worked with many people from all different walks of life. Outgoing, friendly and competent, I always give 100 percent. In many of my jobs I have had to learn many new tasks and I have never had much difficulty adapting to a new set of skills or tools.

Presents ideas clearly and precisely. Have acquired excellent communication skills and manners. Has solid written language competence as well as speaking.

Possesses a strong aptitude for problem solving and keeps level headed and easygoing in stressful situations.

Has acquired creditable critical thinking and analysis proficiency through the intricate and often laborious English curriculum

Employment
Movieland 8 Movie Theatres Plaza Dr, Buffalo NY 14225 Concessionist/ Usher Concessionist/ Make and dispense theatre concessions, direct customers to their movies, organize all food and materials, clean, close, and open the stand and the bathrooms. Clean the Theatres and lobby. Work quickly and effectively both independently and in groups to offer fast and friendly service. February 2009 Present Thruway

University at Buffalo Office of Admissions Capen Hall, Buffalo NY 14226 Tour Guide and Admissions Representative

September 2010 - December 2010 12

Led groups of anywhere from 5 to 50 people through a guided walking tour of the University at Buffalos North Campus. Learned a non verbatim script for many of the buildings and answered all admissions questions. Did other tasks for the Admissions office (putting folders together, calling and sending letters to prospective students, responded to the offices instant messaging service)

14 Holy Helpers Rectory 1345 Indian Church Road, West Seneca NY 14224 Weekend Secretary Organized files, stuffed and mailed envelopes, made phone calls, took messages, scheduled meetings. Signed out and kept track of all keys for the parish, opened and closed the church.

Late 2007-August 2009

Education and Affiliations

BA, Anticipated May 2013, English

University at Buffalo

Cumulative GPA: 3.572

UB Stars (Student Admissions Recruiters) - In the spring of 2009 I applied to join this group for the remainder of my undergraduate education. I was competitively selected to act as a student recruiter for the Admissions Office. One of my duties for this club is making presentations and talking to students about choosing UB. I also work different stations for open houses and other visitation days. National National Society of Collegiate Scholars I Joined NSCS in the fall of 2010.Through this organization I am recognized for my hard work and dedication to my education. I learn beneficial lessons and skills to ultimately hone some of my personal and study skills. As a member of NSCS I also actively participate in community service events throughout the year. Educator/ LeaderCertified Peer Educator/ Leader-I earned this certification through taking UBE:110 Intro to Peer Education at UB through a national program called The Bacchus Network. Through the certification process I acquired leadership and demonstrated how to be an active member in community service and group environments. I also learned educational material concerning safety and sensitivity measures for different people and situations.