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Communicating to Connect and Influence

Michael Charles, PMP 05 December 2012

@michaelcharles_ www.facebook.com/TheTrueBlueLeader
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Goal

Raise awareness
Share practical information

Convince you that your influence hinges on your ability to Communicate & connect
@michaelcharles_
Feel free to tweet any thoughts you have of this webinar.

2012 www.leadingwithintent.com

Why we need to connect

Improve the results that were getting in our lives

2012 www.leadingwithintent.com

Emotional Creatures

Emotions rule our lives


"He does that if you push his buttons."

"You need to know how to get her going"

2012 www.leadingwithintent.com

What you believe is the cause of what you feel and experience

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Problem of not connecting


The Leader who cant connect: Works 20% or 30% harder

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Results of not connecting


Team Effort: Goes up very little Makes a big difference to the leader, the spouse and the family Very little difference to anything else

2012 www.leadingwithintent.com

Use of Potential
How much of your potential are you using?

100%
70% 40%

??%
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Getting more out of the Team

Employees have a choice


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Potential

Minimum line
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"When employees find personal fulfillment at work, their productivity can be at least twice as high as when they dont." ~ Richard Barrett
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Getting more out of the team Contd 39% of the inconsistency of corporate performance is attributed to employee fulfillment
69% of employee fulfillment is attributable to the quality of the employees relationship with the manager

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Getting more out of the team Contd

Improved relationships between people in the team and the project manager

Enormous impact on Productivity

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Getting more out of the team Contd

Health of the relationships determines levels productivity


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Connecting Principle: OTHERS

1. Connecting is all about others and not ourselves

What can I do for them?


What have I got that they want? How can I help them succeed in their role?

"You can have what you want if you will help enough other people get what they want. Zig Zigglar

2012 www.leadingwithintent.com

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Connecting Principle: OTHERS 3 Connecting Questions:

1. Do you CARE for me? 2. Can you HELP me? 3. Can I TRUST you?

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Connecting Principle: OTHERS

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Connecting Principle: OTHERS We are all different:


Beliefs Values

Priorities
Passions Expectations Tolerances

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Connecting Practice: COMMON GROUND

2. Connectors connect with people on common ground


Barriers to finding common ground:

Assumption

Arrogance

Control

Indifference

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Connecting Practice: COMMON GROUND

Choices to finding common ground:


Availability Questions Openness Listening

Thoughtfulness Likeability
Adaptability

Humility

2012 www.leadingwithintent.com

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Connecting Principle: INFLUENCE


Most people who disconnect arent aware. Connecting Signals
Extra Effort: people go the extra mile Unsolicited Appreciation: people say positive things Enjoyable Experiences: people feel good about what they are doing Growing Synergy: peoples effectiveness is greater than the sum of the contributions Unguarded Openness: people demonstrate trust Emotional Bondedness: people display a connection on an emotional level

Increased Communication: people express themselves more readily Positive Energy: peoples emotional batteries are charged by being together

Unconditional Love: people are accepting without reservation

2012 www.leadingwithintent.com

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Connecting Principle: INFLUENCE


John Hall, PhD, Teleometrics, conducted a study on the performance of 16,000 executives.

CONCLUSION: direct correlation between achievement and the ability to care for and connect with people.

2012 www.leadingwithintent.com

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Change is not an event .. its a process.

Rome wasnt built in a day your connecting skills wont either!

2012 www.leadingwithintent.com

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Thank You! Michael Charles, PMP


My Blog: www.leadingwithintent.com

Special Gifts for Webinar Participants: www.leadingwithintent.com/pmi

Contact Info: Michael@Leadingwithintent.com Phone: (917) 531-1098


@michaelcharles_ www.facebook.com/TheTrueBlueLeader
2012 www.leadingwithintent.com
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PDU Instructions
Log in to https://ccrs.pmi.org with your username and password. Click on Report PDU link Under "Report Professional Development Units"; Select PDU category: Category A: PMI Registered Education Providers/ PMI Components

Select Activity type: Report a Component 1-2 PDU Event


Perform Component Search Choose Value S045: Human Resource Project Management CoP.

Enter Activity date completed and Activity title


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