Sei sulla pagina 1di 11

KEY MODEL QUESTION PAPER MBA -Semester 3(New) MU0013: HR Audit Book ID: B1231

S.No

Question 1 Mark Questions (1 to 40)

1.

Human Resource Management is a function that focuses on______________. a. Recruitment and Performance b. Staffing c. Recruitment and Management d. Promotion MBO was introduced by_______________. a. Jelly Belly b. Peter Robinson c. Dave Sharwin d. Peter Drucker What is/are the advantages of conducting Training and Development program? a. To improve communication b. To improve relationship between employee and company c. To improve the productivity d. To improve sales and profit Management by Objectives concept was introduced in_______. a. 1954 b. 1952 c. 1947 d. 1950 Training and development is required in _____. a. Systematic training strategy b. Quality strategy c. Learning strategy d. Appraisal strategy Who are the strategy makers? a. Operational managers b. Top management and HR chief c. Top managements d. HR Managers An HR audit is much like an annual _____ . a. Budget b. Health check c. Profit and Loss d. Planning When an organization can measure where it currently stands and determines

2.

3.

4.

5.

6.

7.

8.

9.

what has to accomplish to improve its HR functions is called? a. Measurement b. Goal c. Strategy d. Audit "it is understood that the ultimate appraisal of the effectiveness of HR is to___________. A. External perspective B. Internal audit C. Internal perspective D. External audit Obeservation is a ____________. a. Tool b. Method c. Technique d. Feeling Audit results are based on data collected by different level of employees is _______________. a. Audit area b. Audit benefit c. Audit result d. HR audit Issue For conducting administrative and office tasks, what is/are being necessary? a. Communication skills b. Administrative skills c. Computers skills d. Office management skills What we call a process of acquiring, deploying and retaining a workforce? a. Job Placement b. Staffing c. Interview d. Workshops _____ refers to the extra lump-sum income, awarded by an organization to its employees usually on an annual basis. a. Bonus b. Appraisal c. Incentive d. Promotion "Employee Opinion Survey" is also known as: a. Employee feedback survey b. Employee view survey c. Employee Benefits Survey d. Employee satisfaction survey ________________ are an effective tool to communicate with the employees. a. Employee Newsletters b. Employee Handbooks c. Employee report cards d. Notice board What doesn't include in employee Leaving & Joining process? a. Transfer

10.

11.

12.

13.

14.

15.

16.

17.

18.

19.

20.

21.

22.

23.

24.

25.

26.

b. Resignations c. Training d. Retirement _____ is a set of systematic and planned activities. a. HR development b. HR Audit c. HR Planning d. HR goal What do you mean by 'DAS'? a. Department of Admn Section b. Department of Active system c. Department of Audit System d. Department of Administrative Services Which step of HR Audit Process is very important? a. Planning questions b. Recruitment c. Job Analysis d. Communication The audit team should consistently be in contact with the _____ to clarify processes. a. Corporate auditor b. Management c. HR d. Organization HR scorecard is used for measuring the contribution of human resource management practices for achieving organizational a. Goals b. Objectives c. Strengths d. Plans It is a challenge for managers to make HR a strategic_______________. a. Document b. Policy c. Plan d. Asset The HR scorecard is an________________. a. System b. Tool c. Method d. Instrument Policy implementation is not a _____ until it has a positive effect on the HR architecture and creates the right employee behaviours. a. Achievement b. Profit c. Success d. Deliverable HR auditors should make sure that they identify the key competencies for an organization or a particular position in an organization, and using it for _____, ________________________. a. Job evaluation b. Termination

27.

28.

29.

30.

31.

32.

33.

34.

35.

c. Training and development d. Job evaluation, training and development Competency Management can be understood as a a. Tool b. Technology c. System d. Strategy The _____ can be found out by comparing the desired competency (proficiency) levels and displayed competency levels. a. Competencies gaps b. Competencies values c. Competencies differences d. Competencies creation The Minimum Wages Act was established in___________. a. 1972 b. 1956 c. 1948 d. 1960 What needs to be needed before a company hires any employee who ensures this? a. Organization b. HR audit c. Manager d. Recruiter India is the first country to formally establish a totally dedicated Human Resources development Department separated from the _____. a. Operational department b. Counseling department c. Personnel department d. Management department As per the Findings of the study by Jomon (1998), which profile has an average age between 30a. Worker Profile b. Support Staff Profile c. Managerial Profile d. Functional Profile HR Audit is conducted for the _____ compliances. a. Legal b. Management c. Organization d. Customer _____ Valuation system cannot be considered to be a complete system of accounting. a. Human resource b. Job analysis c. Employee survey d. Performance Find out the labour force that doesn't come into homogeneous groups. a. Unskilled b. Semi-skilled c. Technical staff

36.

37.

38.

39.

40.

d. Operational staff Complete the sentence - The rationale of human resource valuation and _____? a. Inventory b. Survey c. Operation d. Auditing The audit process reveals _____ of the organisation are brought to the fore. a. Profit and losses b. Strengths and weaknesses c. Process and policies d. Gaps and loops HR audit plays a vital role in instilling a _____ in the management and the HR functions of an organisation. a. Relation b. Confidence c. Belief d. Communication Because interviews are time-consuming, costly, and open to only few people, many human resource departments use __________________ for HR Audit. a. HR Audit report b. HR Audit checklist c. questionnaires d. HR Planning Responsibility for grooming and developing is covered under the topic___________________. a. Forecasting b. Management succession planning c. Training and development d. Performance appraisal 2 Marks Questions (41 to 60)

41. The main objective of Human resource planning is to ensure that organization has ________________. A. Right people at right time on right job B. Right number of people in right place at right time C. Right number of people at right place D. Right people on right job 42. "Arrange the following in correct order:

A. Hiring, work assignment, discipline, transition B. Hiring, transition, discipline, Work assignment C. Transition, hiring, discipline, work assignment D. Hiring, discipline, work assignment, transition 43. Over the past 13 years, _____ organizations & _____ individuals have benefited by having workshops/consultations/counselling sessions & conferences. A. 400, 20200

B. 650, 25000 C. 600, 30000 D. 3000, 600 44. "Find out the true and false statement: data and improper decoding of results can create problems in HR audit process" a. False, False b. True, False c. True, True d. False, True 45. "If audit subject matter section is also an important issue then what should considered or not? - State YES and NO

a. Yes, No, No b. Yes, Yes, Yes c. No, Yes, Yes d. Yes, No, Yes 46. "State the following statements true of false: supervisors are properly trained or not? a. True, True b. True, False c. False, False d. False, True Pfeiffer identified _____ practices of successful organizations in _____ on the basis of his review of various research studies. a. Seven, 1998 a. Four, 1982 c. Seven, 1989 d. Five, 1985 Leadership can help to create _____________ and _____ employees. a. Motivated, Faithful b. Professional, Faithful c. Motivated, Productive d. Hard worker, Productive Compensation systems should be both externally _____ and internally _____. (Fill in the black) a. Equitable, competitive b. Competitive, equitable c. Competitive, equal d. Extra, Fair _____ involves audit of managerial compliance of Personnel Policies, Procedures and Legal Provisions. a. Audit of HR b. Audit of Managerial Compliance c. Audit of HR compliance d. Audit of organization

47.

48.

49.

50.

51. "Arrange the steps of audit process in correct order: the audit

a. After the audit, Planning questions, Collecting data, Interpretation of data b. Planning questions, Interpretation of data, Collecting data, After the audit c. After the audit, Planning questions, Interpretation of data, collecting data d. Planning questions, collecting data, Interpretation of data, After the audit 52. "Arrange the HR scorecard approach steps in order: A. Formulate the business strategies B. Formulate HR Policies C. Outline companies value chain activities D. Develop HR Audit scorecard" a. D, A, C, B b. A, C, B, D c. A, B, C, D d. B, D, A, C 53. "Find out the True and False statements ss goals relevant for measuring the HR systems of a five star hotel" a. True, True b. True, False c. False, False d. False, True _____ competency supervisory or management responsibilities. a. Simple competency framework d. Management competency framework c. Generic competency framework d. HR competency framework Positive gaps between desired and displayed competencies indicate _____ and negative gaps indicate _____. a. Improvement, strengths b. Productivity and reduction c. Profit and loss d. Achievement and weakness A safe, dignified, and respectful work environment is not only mandated by the law, but also increases a. Sales b. Profit c. Performance d. Productivity "The area of Audit Results/Recommendations relates to: -compliant position descriptions a. Pre-employment b. New hire procedures c. Employment performance management

54.

55.

56.

57.

d. Employee benefits administration 58. The utilization of the Audit inputs and the resultant effectiveness of the HR Department, which one is not a profile of HR department? a. Department age of 7-10 years as compared to those greater than 10 years old and less than 7 years old b. HRD Department was structurally positioned at a higher level, headed by a Vice President (HRD) c. A flat structure of the HRD Department as compared to a hierarchical structure in the HRD Department d. A good professional profile with most of the staff having a professional qualification in IT and a behavioral science background 59. Complete the statement - "While it may be possible to conceive the resource of an employee or his service___________." a. They cannot be shown as assets b. An item should be capable of being valued with a reasonable degree of objectivity c. The potential dimension of an employee cannot be conceived or predicted d. It is difficult to assess or account the same in terms of any tangible methods 60. "Which statement is true and false: A. The investors need to be assured that the organization is capable enough B. Earlier, banks mostly relied on hand written or typed documents, which was time consuming, so full computerization was sought" a. True, true b. False, true c, True, false d. False, true 4 Marks Questions (61 to 75) 61. Jyoti Financed Ltd., started a new project. It assessed man power requirement for the new project and invited application from desirable candidates. The Human Resource management selected candidates as per the requirement. These selected candidates were trained according to the needs of the organization. The management also fixed their remuneration according to their skill. After one year the management evaluated their performance and employees were transferred and promoted according to their performance. These steps are the part of which of the following process? a. Recruitment b. Staffing c. Human resources planning d. Selection 62. The business environment is ever changing and very dynamic. So the human resources within the organization have to change accordingly if the organization wants to be in business. Which of the following system ensures that retained and utilized human resources are continuously developed so that they are adaptable to the changing scenario? a. Career system b. Work system c. Development system d. Self-renewal system 63. The audit team here often examines a sample of employment, compensation, discipline and employee appraisal forms. The purpose of the review is to

ensure that the field offices and the operating managers have complied with internal rules and legal regulations, such as minimum wages and equal employment opportunity laws. This statement is true about which of the following approach? a. Comparative approach b. Outside authority c. Statistical d. Compliance approach 64. "Arrange the steps in order:

65.

66.

67.

68.

a. Audit subject matter selection, Feedback, Report finding, Plan the audit, Conduct audit b. Plan audit, Audit subject matter selection, Feedback, Report finding, Conduct audit c. Audit subject matter selection, Plan the audit, Conduct audit, Report finding, Feedback d. Audit subject matter selection, Report finding, Feedback, Plan the audit, Conduct audit HDFC Bank has started an interview for selection of suitable candidates for job at the teller counter. It is very difficult to maintain cool and calm due to work pressure. Which type of interview should be conducted by HDFC to select proper candidates? a. Direct Interview b. Indirect Interview c. Patterned Interview d. Stress interview Mr X an operational manager, always supports his subordinates to complete their job efficiently and effectively. In month of June he finds that Mr Radheshyam faces difficulties in completion of his assignment. He interacts and supports him in completion of his assignment properly. Mr X gives personal attention to his employees and gets the best results which dimension of interpersonal communication is fulfilled by Mr X? a. influence b. interpersonal facilitation c. relational creativity d. team leadership X Ltd., a software developing MNC, is facing the problem of high employee turnover. A general view is that hiring practices, working condition and low remuneration are responsible for this. What is the option with management to understand the reason of this problem? a. Audit of training b. Audit of Industrial relations c. Audit of HR climate d. Audit of managerial compliance Which of the following areas of the HR function has main indicators like the number of days required to a vacant post, the number of applications received by work place categories and the average amount of days between

69.

70.

71.

72.

the receptions of the application? a. Description of the staff b. Job analysis c. HR planning d. Recruiting and personnel selection Which of the following is a performance measurement framework that added strategic non-financial performance measures to traditional financial metrics to provide managers and executives a more 'balanced' view of organizational performance? a. HR scorecard b. HR audit c. HR management d. Balanced scorecard Behavioral aspects of: Ability to express ones thoughts clearly Ability to make others understand you. Ability to listen to others. Ability to write your thoughts clearly Ability to summarize ones ideas in a precise way. is related to which of the following core competencies? a. Communication skill b. Negotiation ability c.Critical thinking ability d. Data management ability "Match the right option: A. The Trade Unions Act B. The Payment of Bonus Rules C. The Beedi Workers Welfare Fund Act D. The Merchant Shipping Act 1. Laws related to Wages 2. Laws related to Industrial Relations 3. Laws related to Labour Welfare 4. Laws related to Working Hours" a. A-1, B-3, C-4, D-2 b. A-2, B-4, C-2, D-3 c. A-2, B-1, C-3, D-4 "d. A-4, B-2, C-1, D-3 " "Match the following statement with the correct audit scenario: A. Promotion policy is now shared with everyone B. Action Oriented Research is very well established and taken seriously and acted upon C. The HRD staff though inadequate in number was considered highly competent D. Lack of role clarity 1. Post audit scenario organization 3 2. Post audit scenario organization 1 3. Post audit scenario organization 4 4. Post audit scenario organization 2" a. A-4, B-1, C-3, D-2 b. A-2, B-4, C-1, D-3

c. A-1, B-3, C-2, D-4 d. A-2, B-1, C-4, D-3 73. "Match the statements with its correct decision head: A. Audit of human resources could help in finding out the efficiency of every segment B. The organization can analyze if its investment in human capital has paid off or not C. A human resource valuation assures customers quality and consistency D. The performance of an organization depends mainly upon the quality of its human capital 1. Establishing Investor Confidence 2. Guarantee to Customers 3. Assessing Segment Efficiency 4. Monitoring Performance" a. A-3, B-4, C-2, D-1 b. A-4, B-1, C-3, D-2 c. A-1, B-3, C-4, D-2 d. A-3, B-1, C-2, D-4 74. "Match the followings: A. A formal entry into an organization or position or office B. Stopping and starting at intervals C. Information of a person such as his name, age, gender D. Summary 1. Intermittent 2. Induction 3. Bio data 4. Resume" a. A-2, B-1, C-3, D-4 b. A-1, B-2, D-3, C-4 c. A-2, B-4, C-1, D-3 d. A-4, B-3, C-1, D-2 75. Delta Ltd. Collected data through several statistical models and these data need to be synthesised and codified so that specific themes emerge. These themes are then used as aids to help the HR professionals identify his/her strengths and weaknesses. Which one of the following steps of 360 degree assessment and feedback is being employed by Delta Ltd. a. Developing a model of competencies b. Collect data using the model c. Summarized data and give feedback to the HR professionals d. Create action plans

Potrebbero piacerti anche