Table of Contents

Part 0 General
0.00 Title page 0.01 Table of contents. 0.02 List of effective pages. 0.03 Record of issues / amendments. 0.04 Reason for amendment. 0.05 Distribution list. 0.06 Brief description of EgyptAir M&E. 0.07 Company approvals and certificates. 0.08 Index of used abbreviations. 0.09 Definition of used terms.

Part 1 Management
1.01 Corporate commitment by the accountable manager. 1.02 Safety and quality policy. 1.03 Management personnel. 1.03.1 Accountable Manager 1.03.2 Quality Assurance Director 1.03.3 Nominated Personnel 1.03.3.1 Management of Form 4 1.03.4 Delegation 1.03.5 List of the Nominated Personnel 1.03.6 Records 1.03.7 Used Forms / Attachment 1.04 Duties and responsibilities of the management personnel. 1.04.1 The Accountable Manager 1.04.2 Quality Assurance Director 1.04.3 Aircraft Maintenance Senior Director

1.04.4 Overhaul Workshops Senior Director 1.04.5 Planning and Engineering Senior Director 1.04.6 Material Director 1.04.7 Engineering Director 1.04.8 Human Resources Director 1.04.9 Information Services Director 1.04.10 Tools, Equipment & GSE Manager 1.05 Management Organization charts. 1.06 List of certifying staff 1.06.0 General 1.06.1 Structure of the list 1.06.2 List of certifying staff 1.06.3 Amending List of Certifying Staff 1.06.4 Adding a Certifying Staff 1.06.5 Records 1.07 Manpower resources. 1.07.1 General 1.08 General description of the facilities at each address intended to be approved. 1.09 Organizations intended scope of work. 1.09.0 EgyptAir M&E Scope of Work 1.09.1 Significance of the Rating (EASA Definitions) 1.09.2 Preparation of the Scope of Work Capability List 1.09.3 Approval of The Capability List 1.09.4 Keeping of the Capability List 1.09.5 Reviewing of the Capability List 1.09.6 Extension and Limitation of The Capability List 1.09.7 Renewal of The Certification 1.09.8 Adding New Part Number to the Capability List EGME 001 1.09.9 Outstation Approval & Amending Scope of Work 1.09.9 Used Forms / Attachments

1.10 Notification procedure to the competent authority regarding changes to the organizations activities/ approval/ location/ personnel. 1.10.1 General 1.10.2 Change of Organizations Personnel 1.10.2.1 Accountable Manager 1.10.2.2 Senior Nominated Personnel 1.10.3 Change of Organizations Approved Locations 1.10.4 Changes in Organizations Activities 1.10.5 Records 1.11 Exposition amendment procedures including, if applicable, delegated procedures. 1.11.3 MOE Revision / Amendment 1.11.4 Authority Acceptance for Amendment / Issue 1.11.5 MOE Issue / amendment control: 1.11.6 MOE Distribution 1.11.7 Records 1.11.8 Used Forms

Part 2 Maintenance Procedures

2.01 Supplier evaluation and subcontract control procedure. 2.02 Acceptance / Inspection of aircraft components and material from outside contractors. 2.02.8 Procedure of Treatment of a Suspected Unapproved Part Bogus Part 2.02.8.1 Definition: Unapproved Parts / Bogus Parts 2.02.8.2 Handling of Incoming Notifications and Information on Unapproved Parts 2.02.8.3 Quarantining of Dubious Suppliers 2.02.8.4 Notification of Unapproved Parts 2.02.8.5 Quarantining of Unapproved Parts 2.02.8.6 Feedback to Employees 2.02.9 Fabrication of Elements

2.02.9.1 Types of Simple Elements Allowed to be manufactured 2.02.9.2 Availability of Approval Fabrication Data 2.02.9.3 Interdiction to Manufacture Large Series and to Deliver Outside the Organization 2.02.9.4 Final Inspection and Marking 2.02.9.5 Manufacturing Work Report Recording (Material, Surface, Treatment, Final Inspection) 2.02.9.6 Fabrication Certification 2.02.9.7 Storage Segregation of the Internally Manufactured Parts in the Storage 2.03 Storage, tagging and release of aircraft components and material to aircraft maintenance. 2.03.1 Storage of Aircraft Material 2.03.1.1 Definitions 2.03.1.2 Storage and Warehousing Requirement 2.03.1.2.1 Storage Requirement 2.03.1.2.2 Warehousing Requirement 2.03.1.3 Main Warehouses and Satellite Warehouses 2.03.1.4 Outside Line Station Warehouses 2.03.1.4.1 Outstations Warehousing Requirements 2.03.1.4.2 Outstations Storage Requirements 2.03.1.5 Storage during Production (Bench Stock for Workshops / Aircraft Hangars) 2.03.1.6 Storing by Subcontractors 2.03.1.7 Redeliveries 2.03.1.8 Transportation 2.03.2 Identification and Tagging of Aircraft Material 2.03.2.1 Materials / Products Classification 2.03.2.2 Identification and Tagging During Storage and Delivery for Use 2.03.2.2.1 Batch Numbered Parts 2.03.2.2.2 Shelf Life Limited Materials / Products

2.03.2.2.3 Materials / Products with No Shelf Life Control 2.03.2.2.4 Non Serialized Items 2.03.2.3 Identification and Tagging During Use 2.03.2.4 Tracking of Removed Life Limited Part: 2.03.3 Stock Management Procedure 2.03.3.1 Conducting the Received Material into EgyptAir M&E / Customer Stores 2.03.3.2 Recording the Entrance of the Material in the Store 2.03.3.2.1 Handling of Shelf Life Time and Life Limited Items 2.03.3.3 System of Material Management 2.03.3.3.1 During Requisition / Replenishment 2.03.3.3.2 During Receiving 2.03.3.3.3 During Transfer Between Stores 2.03.3.4 Materialization of Compliance 2.03.3.5 System of Control of the Standards of Modification and ADs / CNs of the Stored Component 2.03.3.6 Inventory of the Stores 2.03.3.7 Access to the Storage Premises 2.03.4 Procedure of Distribution of Material to the Maintenance Team 2.03.4.1 Exit Order / Request of Material from Maintenance Teams 2.03.4.2 Documents of Compliance Provided 2.04 Acceptance of tools and equipment. 2.04.2.2 Procedure of tooling supply 2.04.2.2.1 Initial Supply / Evaluation of the scope of work 2.04.2.2.2 Case of specific supply / special tasks: 2.04.2.2.3 Stock renewal / restocking: 2.04.3.8.3 Tagging 2.04.3.8.4 Certification 2.05 Calibration of tools and equipment. 2.05.1 Definition and Evolution of Inspection, Checking, Modification and Calibration Periodicities

2.05.2 Definition of Scheduled and Unscheduled Checking 2.05.3 Management of Control Registers with All the Tooling to Maintain, Check / Calibrate with the Associated Deadlines 2.05.4 Launching Procedure of Work on Tooling (Recall System) 2.05.5 Management of Tooling Maintenance Subcontracting Contract and Launching the Subcontracted Tasks 2.05.6 Sending the Tooling / Instruments to Subcontractors 2.05.8 Management of Calibration within the Organization 2.05.10 Case of Personal Instruments 2.06 Use of tooling and equipment by staff (including alternate tools). 2.06.1 Stock Management Procedure 2.06.1.1 Record of the Arrival of Tooling in the Store 2.06.1.2 Tooling Management System 2.06.1.3 Materialization of Compliance 2.06.1.4 General Storage Conditions 2.06.1.4.1 Arrangement 2.06.1.4.2 Identification 2.06.1.4.3 Segregation 2.06.1.4.4 Environment 2.06.1. 5 Special Storage Conditions of Specific Tools / Equipment 2.06.1.6 Storage Condition of Bulky, Heavy Tooling 2.06.1.7 Inventory of Stores 2.06.1.8 Access to Storage Premises 2.06.1.9 Management of the Documentation / Manuals of the Tooling 2.06.1.9.1 Manual Control 2.06.1.9.2 Documentation Control 2.06.1.10 Training of Personnel of Specific Tooling 2.06.1.11 Management of Loaned Tooling 2.06.1.11.1 Tool loaning decision 2.06.1.11.2 Procedure of loaning tool 2.06.1.11.3 Procedure of receiving loaned tool

2.06.2 Procedure of Distribution of Tooling to Maintenance Teams 2.06.2.1 Exit Order / Tooling Request from Maintenance Teams 2.06.2.2 Documentation Provided with the Tooling 2.06.2.3 Packaging and / or Protections to be provided for Conveyance to the Aircraft 2.06.2.4 Free Service Tooling not Managed in a centralized / decentralized store 2.06.2.5 Transfer Procedure of Tooling between Two Stores 2.06.2.6 Record of the Users and their Position 2.06.3 Procedure of Use of Tooling 2.06.3.1 Use of Alternate Tools 2.06.3.2 Case of Personal Tools 2.06.4 Return Procedure of Tools / Equipment after Use 2.06.4.1 Return of the Tools / Equipment after Use 2.06.4.2 Case of Unserviceable Tooling 2.06.4.3 Process of Tooling Reforming 2.06.5 Procedure of Management of Alternate Tools 2.07 Cleanliness standards of maintenance facilities. 2.07.2 General and Specific Actions 2.07.3 Storage and Collection of Various Wastes 2.08 Maintenance instructions and relationship to aircraft/aircraft component manufacturers instructions including updating and availability to staff. 2.08.0 General 2.08.1 Maintenance Data 2.09 Repair procedure. 2.09.2 Evaluation Procedure 2.09.3 Repair Procedure 2.09.4 Procedure for Repairs not described in the approved manuals. 2.09.5 Damage Description and Record 2.10 Aircraft maintenance program compliance. 2.10.1 General

2.10.2 Working Data Control 2.11 Airworthiness directives procedure. 2.11.1 General 2.11.2 Handling of Airworthiness Directives 2.11.3 Airworthiness Directives Reception 2.11.4 Airworthiness Directives Implementation 2.11.5 Records 2.11.6 Used Forms 2.12 Optional modification procedure. 2.12.0 General 2.12.1 Handling of Optional Modifications 2.12.2 SBs Reception 2.12.3 SBs Implementation 2.12.4 Records 2.13 Maintenance documentation in use and completion of same. 2.13.1 General 2.13.2 Work Package Preparation 2.13.3 Basic Form of the Work Package 2.13.3.1 Aircraft Maintenance 2.13.3.1.1 Work Package Contents 2.13.3.1.2 Work Package Forms 2.13.3.1.3 Work Prioritizing and Sequencing 2.13.3.2 Aircraft Component Maintenance 2.13.3.2.1 Component Work Package Preparation and Contents 2.13.3.2.2 Component Work Package Forms 2.14 Technical Records control. 2.14.1 General 2.14.2 Methods of Records Retention 2.14.3 Maintenance Records Retention Duration 2.14.4 Retrieval of Lost or Destroyed Records 2.14.5 Cessation of an Activity

2.14.6 Used Forms 2.15 Rectification of defects arising during base maintenance. 2.15.1 General 2.15.2 Reporting of Major Defects 2.15.3 Used Forms 2.16 Release to service procedure. 2.16.0 General 2.16.1 Release to Service after Line Maintenance Check 2.16.1.1 Qualification of Certifying Staff 2.16.1.2 Release to Service after A/C Line Maintenance Check 2.16.1.2.1 Procedure 2.16.1.2.2 Authority 2.16.1.3 Release to Service after Defect Rectification / Deferral at Line Maintenance 2.16.2 Release to Service after Base Maintenance Check 2.16.2.1 Procedure 2.16.2.2 Authority 2.16.2.3 How to Fill the CRS 2.16.3 Certificate of Release to Service of Aircraft Components 2.16.3.1 General 2.16.3.2 Procedures 2.16.3.3 How to fill EASA Form One 2.16.3.4 Authority 2.16.3.5 Release to Service of Incomplete Work 2.16.3.6 Obligation to Pass on Return to Service Certificate 2.16.3.7 Aircraft on Ground Situation: 2.16.3.8 Release to Service for Serviceable Components Removed From an Aircraft 2.16.3.9 Component maintained in an unapproved organization 2.16.4 Records 2.16.5 Used Forms

2.17 Records for the operator. 2.17.1 General 2.17.2 Transmission of Maintenance Documents 2.17.3 Level of details of the transmitted records 2.17.4 Storage of the Documents Transmitted to the Operator / Customer 2.17.5 Maintenance Records Retention Duration 2.17.6 Retrieval of Lost or Destroyed Records 2.17.7 Cessation of an Activity 2.17.8 Suspension of Contract / Exit of Fleet 2.17.9 Used Forms 2.18 Reporting of defects to the competent authority / operator / manufacturer. 2.18.1 General 2.18.2 Reportable Occurrences 2.18.3 Occurrence Reporting Procedure 2.18.4 Occurrence Report Closure 2.18.5 Occurrence Report Retention 2.18.6 Used Forms 2.19 Return of defective aircraft components to store. 2.20 Defective components to outside contractors. 2.21 Control of computer maintenance record systems. 2.22 Control of man-hour planning versus scheduled maintenance work. 2.22.1 Presentation and availability of a production plan within the organization: 2.22.2 Management System of the plan of man hours productions: 2.22.2.1 For Aircraft 2.22.2.2 For Aircraft Component: 2.22.3 Reassessment of work load to the actual availability of the staff: 2.23 Control of critical tasks. 2.23.1 General 2.23.2 Types and Handling of Critical Tasks 2.23.2.1 Critical Not-Complex Tasks 2.23.2.2 Critical Complex / Critical on Sensitive System Tasks

2.23.3 Identification of Critical Tasks 2.23.4 Control of Critical Tasks within Overhaul Workshops 2.24 Reference to specific maintenance procedures such as 2.24.1 General: Engine running procedures, Aircraft pressure run procedures, Aircraft towing procedures, Aircraft taxying procedures. Handling Of Aircraft In and Out of Hangars. 2.24.2 Handling an aircraft into & out of Hangars 2.24.2.1 Aircraft Towing to Hangar: 2.24.2.2 Aircraft Turn-Over to Hangar: 2.24.2.3 Aircraft Positioning at Hangar 2.24.2.4 Aircraft Redelivery 2.24.2.5 A/C Towing to LM 2.25 Procedures to detect and rectify maintenance errors. 2.26 Shift/task handover procedures. 2.26.1 General 2.26.2 Process Turnover 2.26.2.1 Task Handover 2.26.2.2 Spares Handover 2.26.2.3 Tools Handover 2.26.2.4 Documentation Handover 2.26.2.5 Handover Supervision 2.26.3 Handover Management 2.26.3.1 General 2.26.3.2 Handover of Discrepancy / Defect without Assessment: 2.26.3.3 Handover of assessed Discrepancy / defect but the Rectification Process (or Maintenance Tasks) not yet Started: 2.26.3.4 Handover of Assessed Discrepancy / Defect with the Rectification Processes Started (or Maintenance Tasks) but not Completed:

2.26.4 Records 2.26.5 Used Forms 2.27 Procedures for notification of maintenance data inaccuracies and ambiguities to the type certificate holder. 2.27.1 Management of Notification of Maintenance Data Inaccuracies and Ambiguous to TC Holder 2.27.2 Records 2.28 Production planning procedures. 2.28.1 General 2.28.2 Preparation of Work Package

Part L2 Additional Line Maintenance Procedures

L2.01 Line maintenance control of aircraft components, tools, equipment etc. L2.02 Line maintenance procedures related to servicing/fuelling/de-icing etc. L2.03 Line maintenance control of defects and repetitive defects. L2.04 Line procedure for completion of technical log. L2.05 Line procedure for pooled parts and loan parts. L2.06 Line procedure for return of defective parts removed from aircraft. L2.07 Line procedure control of critical tasks.

Part 3 Quality System Procedures

3.01 Quality audit of organization procedure. 3.01.2 Audit Scheduling 3.01.3 Audit Program Preparation 3.01.4 General Rule 3.01.5 Product Process Audit 3.01.6 Carrying out of Quality Audits 3.01.8 Corrective Measures and Monitoring Implementation 3.01.9 Evaluating Quality Audits and Reporting 3.01.10 Documentation

3.01.7 Coordinating of Quality Audit Report 3.02 Quality audit of aircraft. 3.03 Quality audit remedial action procedure. 3.04 Certifying staff and category B1 and B2 support staff qualification and training procedures. 3.04.1 General 3.04.2 Procedure of Issue / Renewal of a Certifying or Support Staff Authorization: 3.04.2.1 Issue of Certifying or Support Staff Authorization 3.04.2.1.1 License Engineer Authorization 3.04.2.1.2 Company Approval / Authorization 3.04.2.1.2.1 Applicant Pre-requisites to Obtain Company Approval 3.04.2.1.2.2 Assessment for Issuance of Company Approval / Authorization 3.04.2.1.2.3 Granting of Company Approval / Authorization 3.04.2.1.3 Selection of Certifying Staff 3.04.2.1.3.1 B1, B2 and C Certifying Staff: 3.04.2.1.3.2 Category A certifying Staff 3.04.2.1.4 Certifying Authorization Grant 3.04.2.2 Renewal of Certifying Authorization 3.04.2.3 Extension of Certifying Authorization 3.04.2.4 Preservation of Skills / Conservation of the validity of the certifying Authorization 3.04.2.4.1 Record / Control System of the Experience Acquired 3.04.2.5 Planning / Organization of the Continuous Training of Certifying Staff or the Category B1, B2 Support Staff 3.04.2.5.1 Subjects to be Dealt with during Continuous Training 3.04.2.5.2 Continuous Training Plan 3.04.2.5.3 Definition of the Continuous Training (Elements, Contents and Duration) 3.04.2.5.4 Records of Continuous Training 3.04.2.6 Principles of Limitation, Suspension, Withdrawal of Authorization

3.04.3 Procedure Regarding the Component Certifying Staff 3.04.4 Cross Reference Table EASA / ECAA Qualification Rating 3.04.5 Used Forms / Attachments 3.05 Certifying staff and category B1 and B2 support staff records. 3.06 Quality audit personnel. 3.07 Qualifying inspectors. 3.07.1 Management Procedure of the Qualifying Inspectors 3.07.2 Material / Tool Inspectors 3.07.2.1 Material / Tool Inspectors Qualifications 3.07.2.2 Assessment of Tools / Material Inspectors Skills 3.08 Qualifying mechanics. 3.09 Aircraft or aircraft component maintenance tasks, exemption process control. 3.09.1 General 3.09.2 Control of Exemption / Waiver 3.09.3 Exemption / Waiver Record 3.09.4 Used Forms 3.10 Concession control for deviation from organizations procedures. 3.10.1 General 3.10.2 Application for Deviation 3.10.3 Studying, Analyzing, and Evaluation (justification) 3.10.4 Refusal or Initial Acceptance by QA 3.10.5 Submission of Deviation Request to the Authority 3.10.6 QA Action for Authority Response 3.10.7 Deviation implementation and Monitoring 3.10.8 Records 3.10.9 Used Forms 3.11 Qualification procedure for specialized activities such as NDT welding etc. 3.12 Control of manufacturers' and other maintenance working teams. 3.12.1 Preliminary Preparation 3.12.2 Environment and Equipment 3.12.3 Final Certification

3.12.4 Records 3.12.5 Used Forms 3.13 Human factors training procedure. 3.14 Competence assessment of personnel.

Part 4 Relation with Operators

4.01 Contracted operators. 4.01.1 Group of Contract Management (GCM) 4.01.2 Update on Current Contracts 4.01.3 List of Contracted Customers 4.02 Operator procedures and paperwork. 4.03 Operator record completion.

Part 5 Appendices
5.01 Sample of documents. 5.02 List of Sub-contractors as per Part-145.A.75 (b). 5.03 List of Line maintenance locations as per Part-145.A.75 (d). 5.04 List of contracted part 145 organizations as per Part-145.A.70 (a)16.

Part 12 Associated Procedures

12.1.08 General description of the facility 12.1.09A Adding New P/N to the Capability List EGME 001 12.1.09B Outstation Approval & Amending Scope of Work 12.1.09B.1 Approval of new outstation: 12.1.09B.2 Amending Outstation scope of work: 12.2.01 Procedure for Material External Purchasing. 12.2.02 Receiving, inspection and acceptance of aircraft material 12.2.02.1 Material Receiving After Custom Clearance 12.2.02.2 Standard Receiving Inspection (SRI)

12.2.02.3 Issuance of EgyptAir M&E Serviceable Tag 12.2.02.4 Conducting Received Materials into EgyptAir M&E / Customer stores 12.2.02.5 Discrepancy Identification, Handling and Notification: 12.2.02.5.1 Discrepancy Identification during SRI: 12.2.02.5.1.1 Discrepancies during SRI-Identity Inspection: 12.2.02.5.1.2 Discrepancy during SRI-Quantity (QTY) inspection: 12.2.02.5.1.3 Discrepancy during SRI other than Identity or Quantity Inspection 12.2.02.5.2 Discrepancies Notifications 12.2.02.6 Receiving Inspection and Acceptance of Customer's Aircraft Material 12.2.02.7 Attachment / Forms 12.2.03 A Material Issuance in Line Maintenance 12.2.03.A.1 Material Request 12.2.03.A.2 Material Issuing When Being Available in Store 12.2.03.A.3 Material Pickup and Delivery 12.2.03.A.4 Requested Material not Available in Store 12.2.03.A.4.1 Not Ordered Before 12.2.03.A.4.2 Ordered Before and Became Not In Stock (NIS) 12.2.03.A.4.3 Not Sufficient Quantity 12.2.03.A.5 Used Forms 12.2.03 B Material Issuance in Outstations 12.2.03 C Material Issuance in Base Maintenance 12.2.03.C.1 General 12.2.03.C.2 Handling of Material provided by Customers 12.2.03.C.3 Material Request 12.2.3.C.4 Material Issuance 12.2.03.C.5 Used Forms: 12.2.03 D Material Issuance during Aircraft Component maintenance 12.2.03 E Procedure for Establishment of Bench Stock Stores 12.2.03. E.1 General 12.2.03. E.2 Implementation of Bench Stock Stores

12.2.03. E.3 Operation of Bench Stock Stores 12.2.03 F Material Issuance at Engine Workshop (EWS) 12.2.05 Tools, Equipment & GSE due date Revalidation Procedure 12.2.07 Maintenance facilities environmental conditions and cleanliness standards 12.2.08 Technical Publications Administration / Control. 12.2.13 Job Instruction Card (JIC) Issuance 12.2.14 Maintenance Record Keeping On CD 12.L2.01 Tool Issuance in Outstations 12.L2.06 Return of Defective Aircraft Component to Store in Outstation 12. L2.06.1 Process of Parts Returned by Maintenance Teams to the Store 12. L2.06.1.1. Case of Expendables / Consumables Parts: 12. L2.06.1.2 Return of Borrowed Material (Restitution after Hire) 12. L2.06.1.3 Case of Component found (Unserviceable / non complaint deteriorated during handling) 12.L2.06.2 Execution of customer Decision: 12.L2.06.3 Scrapping & Disposal of A/C Parts 12.L2.06.4 Used Forms: 12.3.04 Suspension / Revoking of Authorization / Work Permit. 12.3.04.1 Principles of Limitation, Suspension, Withdrawal of Authorization 12.3.04.2 Decision 12.3.04.3 Notification 12.3.04.4 Change / Withdrawal of Authorization Card 12.3.04.5 Record 12.3.04 A O/H Workshops Certifying Staff and Support Staff Qualification and Training Procedures. 12.3.07 Procedure for Inspectors and Technicians Training.