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=
I W
w
w
es Alternativ
factors SWOT sub
rs SWOT facto
Goal
W
43
32
21
0 0
0 0 0
0 0 0
0 0 0 0
(12)
Where w
21
is a vector which represents the impact of the goal on the criteria, w
32
is a matrix
that represents the impact of the criteria on each of the sub-criteria, W
43
is a matrix that
represents the impact of the sub-criteria on each of the alternatives, and I is an identity
matrix. A hierarchical representation of the SWOT model is given in Figure 4a and its
general network representation is presented in Figure 4b. The network model (Figure 4b)
illustrates the case of a hierarchy with inner dependence within clusters but without feedback.
SWOT factors, sub-factors and strategies are used in place of criteria, sub-criteria and
alternatives respectively in Figure 4b. The SWOT factors and sub-factors have inner
dependencies with in their clusters. A network can be organized to include source clusters,
intermediate clusters and sink clusters. Relationships in a network are represented by arcs,
where the directions of arcs signify directional dependence (Chung et al., 2005).
Interdependency between two clusters, termed outer dependence, is represented by a two-way
arrow. Inner dependencies among the elements of a cluster are represented by looped arcs
(Chung et al., 2005). The letters in brackets in Figure 4b represents the relationship that will
be signified by sub-matrices for supermatrix evaluation. Based on the schematic
representation of Figure 4b, the general sub-matrix notation for the SWOT model used in this
study is as follows:
(
(
(
(
(
=
I W
W w
W w
es Alternativ
factors SWOT sub
rs SWOT facto
Goal
W
5
4 3
2 1
0 0
0 0
0 0
0 0 0 0
(13)
Where, w
1
is a vector that represents the impact of the goal, namely, selecting the best
strategy according to SWOT factors. The W
2
is a matrix that represents the inner dependence
of the SWOT factors. The w
3
is a vector that denotes the impact of the SWOT factor on each
of the SWOT sub-factors. The W
4
is a matrix that represents the inner dependence of the
SWOT sub-factors and W
5
is a matrix that denotes the impact of the SWOT sub-factors on
each of the alternative strategies. Using matrix operations is preferred in order to show the
details of the calculations in this algorithm.
Step 4: Assume that there is no dependence among the SWOT factors; determine the
importance degrees of the SWOT factors with a 5 point linguistic scale (i.e. calculate w
1
).
Expert team of six key staff members of the company (with author) constructed the inner
dependence models for factors and sub-factors. The expert team has selected the pairwise
importance, inner dependence through fuzzy linguistic scale. Saaty and Mariya (2008) have
emphasized maintaining the consistency ratio below 0.1 when constructing the comparison
matrices of orders larger than 55. In this study for all comparison matrices, the consistency
ratio is calculated based on fuzzy preference ratio method (Modarres et al., 2010).The
pairwise comparison matrix for the SWOT factors with respect to the best strategy (goal) is
constructed first (Table 3).
International Journal of Management (IJM), ISSN 0976 6502(Print), ISSN 0976
6510(Online), Volume 3, Issue 2, May-August (2012)
Table 3. Pairwise comparison of SWOT factors for the selection of best strategy
Best Strategy Strength Weakness Opportunity Threat
Importance weight of
SWOT factors
Strength (1,1,1) (3,5,7) (1,3,5) (1,1,1) 0.343
Weakness (1/7,1/5,1/3) (1,1,1) (1,1,1) (1/9,1/7,1/5) 0.082
Opportunity (1/5,1/3,1) (1,1,1) (1,1,1) (1/7,1/5,1/3) 0.094
Threat (1,1,1) (5,7,9) (3,5,7) (1,1,1) 0.480
(CR 0.07)
The importance weight of SWOT factors is calculated by the equation 5 to 10 (Appendix 1).
The matrix w
1
is the importance weight of the SWOT factors from Table 3.
Step 5: Determine with a 5 point linguistic scale, the inner dependence matrix of each SWOT
factor with respect to the other factors by using the schematic representation (Figure 5a) of
inner dependence among the SWOT factors (i.e. calculate W
2
). To calculate the inner
dependence in SWOT factors, the inner dependence model presented in Figure 5a is
followed. The inner dependence comparison matrices of SWOT factors are presented in
Tables 4 through Table 6. The relative importance weight of SWOT factors inner
dependence matrix is calculated by the equation 5 to 10 (Appendix 1). As SWOT factor
opportunity is affected only by the strength, so no pairwise comparison matrix is formed with
respect to opportunity. The comparison matrix (W
2
) of inner dependences of SWOT factors is
constructed as follows. Initially 4 4 identity matrix is made. The four rows and columns are
strength, weakness, opportunity and threat. The first column (strength) is filled with relative
importance weight from Table 4. The second column (weakness) is filled with the relative
importance weight from Table 5. The third column (opportunity) is filled with zero except
strength row, since it is dependent only with strength which is filled by value one (Figure 5a).
The fourth column is filled with relative importance weight from Table 6.
Table 4. Inner dependence of SWOT factors with respect to strength
Strength Weakness Opportunity Threat
Relative importance weight
of SWOT factors
Weakness (1,1,1) (1,1,1) (1/9,1/7,1/5) 0.124
Opportunity (1,1,1) (1,1,1) (1/7,1/5,1/3) 0.129
Threat (5,7,9) (3,5,7) (1,1,1) 0.748
(CR 0.051)
Table 5. Inner dependence of SWOT factors with respect to weakness
Weakness Strength Threat
Relative importance weight of
SWOT factors
Strength (1,1,1) (1/5,1/3,1) 0.274
Threat (1,3,5) (1,1,1) 0.726
(CR Not applicable)
Table 6. Inner dependence of SWOT factors with respect to threat
Threat Strength Threat
Relative importance weight of
SWOT factors
Strength (1,1,1) (1/5,1/3,1) 0.171
Threat (1,3,5) (1,1,1) 0.829
(CR Not applicable)
The remaining unfilled references of W
2
matrix are filled with zero. The matrix W
2
is
presented as follows:
International Journal of Management (IJM), ISSN 0976 6502(Print), ISSN 0976
6510(Online), Volume 3, Issue 2, May-August (2012)
(
(
(
(
(
=
000 1 000 0 726 0 748 0
000 0 000 1 000 0 129 0
829 0 000 0 000 1 124 0
171 0 000 1 274 0 000 1
2
. . . .
. . . .
. . . .
. . . .
W
Step 6: Determine the inner dependence priorities of the SWOT factors (i.e. calculate w
factors
= W
2
w
1
). The (1
st
level) SWOT w
factors
are local priority weights. These are the results of
the normalized eigenvectors with considering the inner dependence. It can be explained as a
relative grade of the SWOT factor group. If it is high for a factor, that will be high priority
factor at local level. The matrix (W
factors
) of inner dependence priority of SWOT factors is
calculated by multiplying w
1
with W
2
and normalized values of these weights are presented
as follows:
(
(
(
(
(
=
(
(
(
(
(
=
(
(
(
(
(
(
(
(
(
(
= =
398 0
069 0
261 0
271 0
;
799 0
139 0
522 0
542 0
480 0
094 0
082 0
343 0
000 1 000 0 726 0 748 0
000 0 000 1 000 0 129 0
829 0 000 0 000 1 124 0
171 0 000 1 274 0 000 1
1 2
.
.
.
.
W
.
.
.
.
.
.
.
.
. . . .
. . . .
. . . .
. . . .
w W W
d) (Normalize
factor factors
Step 7: Assume that there is no inner dependence among the SWOT sub-factors; determine
the importance degrees of the SWOT sub-factors with a 5 point linguistic scale given in
Table 1 (i.e. calculate w
3
). The pairwise comparison matrices of SWOT sub-factors for local
priority are constructed. SWOT strength category sub-factors pairwise comparison matrix is
given in Table 7.
Table 7. Pairwise comparison of strength - SWOT sub-factors for the local priority (CR 0.087)
Strength C1
S
C2
S
C3
S
C4
S
C5
S
C6
S
Local weight
C1
S
(1,1,1) (1,1,1) (3,5,7) (1,1,1) (1,3,5) (1/5,1/3,1) 0.166
C2
S
(1,1,1) (1,1,1) (1,3,5) (1/5,1/3,1) (1,1,1) (1/7,1/5,1/3) 0.098
C3
S
(1/7,1/5,1/3) (1/5,1/3,1) (1,1,1) (1/9,1/7,1/5) (1,1,1) (1/11,1/9,1/7) 0.044
C4
S
(1,1,1) (1,3,5) (5,7,9) (1,1,1) (3,5,7) (1,1,1) 0.260
C5
S
(1/5,1/3,1) (1,1,1) (1,1,1) (1/7,1/5,1/3) (1,1,1) (1/9,1/7,1/5) 0.056
C6
S
(1,3,5) (3,5,7) (7,9,11) (1,1,1) (5,7,9) (1,1,1) 0.376
The local weight of the SWOT sub-factors is calculated by the equations 5 to 10 (Appendix
1). Similar to the Table 7, other three sub-factors category (weakness, opportunity and
threat) pairwise comparison matrices for local priority are constructed and local weights have
been calculated. The matrix w
3
is the local weight of pairwise comparison of strength
category SWOT sub-factors from Table 7.
Step 8: Determine with a 5 point linguistic scale, the inner dependence matrix of each SWOT
sub-factor with respect to the other sub-factors by using the schematic representation (Figure
5b, 5c, 5d and 5e) of inner dependence among the SWOT sub-factors (i.e. calculate W
4
).
Similar to the SWOT factors inner dependence matrices (Table 5 to Table 7), SWOT sub-
factors (strength, weakness, opportunity and threat) inner dependence matrices are formed
and weights have been calculated. The comparison matrix (W
4
) of inner dependences of
strength category SWOT sub-factors is constructed as follows. Initially 6 6 identity matrix
is made. The six rows and columns are C1
S
to C6
S
. Each column of the matrix (W
4
) is filled
with the relative importance of SWOT sub-factors local weight similar to matrix W
2
. The
matrix W
4
is presented as follows:
International Journal of Management (IJM), ISSN 0976 6502(Print), ISSN 0976
6510(Online), Volume 3, Issue 2, May-August (2012)
(
(
(
(
(
(
(
(
=
000 1 000 0 000 0 775 0 250 0 748 0
000 0 000 1 000 0 000 0 178 0 000 0
000 0 000 0 000 1 000 0 249 0 000 0
059 0 000 0 000 0 000 1 178 0 129 0
423 0 000 1 000 1 116 0 000 1 123 0
517 0 000 0 000 0 109 0 144 0 000 1
W
4
. . . . . .
. . . . . .
. . . . . .
. . . . . .
. . . . . .
. . . . . .
Similar to the strength category inner dependence comparison matrix, other categories
(weakness, opportunity and threat) inner dependence comparison matrices are formed.
Step 9: Determine the inner dependence priorities of the SWOT sub-factors (i.e. calculate
w
sub-factors (Local)
= W
4
w
3
). The (2
nd
level) SWOT w
sub-factors (Local)
are also local priority
weights. These are the results of the normalized eigenvectors with considering the inner
dependence. It can be explained as a relative grade of the SWOT sub-factor group (Example
strength category).
Figure 5. Inner dependence representation of SWOT model
If it is high for a sub-factor, that will be high priority sub-factor at the local level. Inner
dependence priority of strength category sub-factors (W
sub-factors
) are calculated by
multiplying w
3
with W
4
and normalized values of these weights are presented as follows:
O
S
W
T
(a) Inner dependence
among SWOT factors
C
1S
C
3S
C
6S
C
2S
C
4S
C
5S
(b) Inner dependence among
SWOT sub-factors (strength)
C
11W
C
13W
C
14W
C
15W
C
12W
C
10W
(c) Inner dependence among
SWOT sub-factors (weakness)
C
21O
C
19O
C
20O
C
18O
(d) Inner dependence among
SWOT sub-factors (opportunity)
C
29T
C
13W
C
14W
C
26T
C
28T
C
27T
C
25T
C
24T
C
30T
C
31T
(e) Inner dependence among SWOT sub-factors (threat)
International Journal of Management (IJM), ISSN 0976 6502(Print), ISSN 0976
6510(Online), Volume 3, Issue 2, May-August (2012)
(
(
(
(
(
(
(
(
=
(
(
(
(
(
(
(
(
(
(
(
(
(
(
(
(
= =
558 0
074 0
285 0
105 0
599 0
380 0
376 0
056 0
260 0
044 0
098 0
166 0
000 1 000 0 000 0 775 0 250 0 748 0
000 0 000 1 000 0 000 0 178 0 000 0
000 0 000 0 000 1 000 0 249 0 000 0
059 0 000 0 000 0 000 1 178 0 129 0
423 0 000 1 000 1 116 0 000 1 123 0
517 0 000 0 000 0 109 0 144 0 000 1
3 4 ) (
.
.
.
.
.
.
.
.
.
.
.
.
. . . . . .
. . . . . .
. . . . . .
. . . . . .
. . . . . .
. . . . . .
w W W
Strength
Local s sub-factor
Similar to inner dependence priority of strength category sub-factors, other categories
(weakness, opportunity and threat) inner dependence priority sub-factors are calculated. The
normalized weight of those sub-factors inner dependence priority is given as follows:
(
(
(
(
(
(
(
(
(
(
(
(
=
(
(
(
(
(
=
(
(
(
(
(
(
(
(
=
(
(
(
(
(
(
(
(
=
105 . 0
180 . 0
072 . 0
088 . 0
094 0
249 0
052 0
160 0
;
285 0
106 0
272 0
3369 0
;
322 . 0
042 . 0
061 0
212 0
239 0
121 0
;
279 . 0
037 . 0
142 0
052 0
299 0
190 0
(Local) (Local) (Local) (Local)
.
.
.
.
W
.
.
.
.
W
.
.
.
.
W
.
.
.
.
W
d) (Normalize
Threat
factor sub
d) (Normalize
y Opportunit
factor sub
d) (Normalize
Weakness
factor sub
d) (Normalize
Strength
factor sub
Step 10: Determine the global priority of the SWOT sub-factors (i.e. calculate w
sub-factors (Global)
= w
factors
w
sub-factors (Local)
). The (1
st
level and 2
nd
level) SWOT w
sub-factors (Global)
are combined
local priority (the combination of two local priority is called global priority of entire criteria).
The eigenvectors are then normalized with considering the inner dependence. It can be
expressed as a relative grade of the complete SWOT criteria (factor and sub-factor). If it is
high, it will have high priority factor in the global level. Local priorities of sub-factors are
converted into global priorities by multiplying these W
factors
with w
sub-factors (Local).
Global
priorities of sub-factors (w
sub-factor (Global)
) are presented in Table 8.
Table 8. Conversion of local priority of sub-factors into global priority
SWOT factors
Inner dependence
priority of factors
W
factor
SWOT
sub-factors
Inner dependence
local priority of sub-factors
W
sub-factor (Local)
Global priority of sub-factors
W
sub-factor (Global)
Strength 0.271
C1
S
0.190 0.051
C2
S
0.299 0.081
C3
S
0.052 0.014
C4
S
0.142 0.039
C5
S
0.037 0.010
C6
S
0.279 0.076
Weakness 0.261
C10
W
0.121 0.032
C11
W
0.240 0.063
C12
W
0.212 0.056
C13
W
0.061 0.016
C14
W
0.042 0.011
C15
W
0.323 0.084
Opportunity 0.069
C18
O
0.337 0.023
C19
O
0.272 0.019
C20
O
0.106 0.007
C21
O
0.285 0.020
Threat 0.398
C24
T
0.161 0.064
C25
T
0.052 0.021
C26
T
0.249 0.099
C27
T
0.094 0.037
C28
T
0.088 0.035
C29
T
0.072 0.029
International Journal of Management (IJM), ISSN 0976 6502(Print), ISSN 0976
6510(Online), Volume 3, Issue 2, May-August (2012)
C30
T
0.180 0.072
C31
T
0.105 0.042
Step 11: Determine the priority of the alternative strategies with respect to each SWOT sub-
factor with a 5 point linguistic scale (i.e. calculate W
5
). The comparison matrix for the
alternative strategies with respect to SWOT sub-factor (mass production setup C1
S
) is
constructed (Table 9).
Table 9. Pairwise comparison matrix of alternatives priority with respect to sub-factor (C1
S
)
C1S SO1 SO2 SO3 WO1 ST1 ST2 ST3 ST4 ST5 WT1 WT2 WT3 WT4
Local
Weight
SO1 (1,1,1) (1,1,1) (1,3,5) (1,3,5) (1/5,1/3,1) (1,1,1) (1,1,1) (1,1,1) (1,3,5) (1,3,5) (3,5,7) (3,5,7) (1,3,5) 0.114
SO2 (1,1,1) (1,1,1) (1,3,5) (1,3,5) (1/5,1/3,1) (1,1,1) (1,1,1) (1,1,1) (1,3,5) (1,3,5) (3,5,7) (3,5,7) (1,3,5) 0.114
SO3 (1/5,1/3,1) (1/5,1/3,1) (1,1,1) (1,1,1) (1/9,1/7,1/5) (1/5,1/3,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) 0.040
WO1 (1/5,1/3,1) (1/5,1/3,1) (1,1,1) (1,1,1) (1/9,1/7,1/5) (1/5,1/3,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) 0.040
ST1 (1,3,5) (1,3,5) (5,7,9) (5,7,9) (1,1,1) (1,3,5) (3,5,7) (3,5,7) (5,7,9) (5,7,9) (7,9,11) (7,9,11) (5,7,9) 0.272
ST2 (1,1,1) (1,1,1) (1,3,5) (1,3,5) (1/5,1/3,1) (1,1,1) (1,1,1) (1,1,1) (1,3,5) (1,3,5) (3,5,7) (3,5,7) (1,3,5) 0.114
ST3 (1,1,1) (1,1,1) (1,1,1) (1,1,1) (1/7,1/5,1/3) (1,1,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) (1,3,5) (1,3,5) (1,1,1) 0.061
ST4 (1,1,1) (1,1,1) (1,1,1) (1,1,1) (1/7,1/5,1/3) (1,1,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) (1,3,5) (1,3,5) (1,1,1) 0.061
ST5 (1/5,1/3,1) (1/5,1/3,1) (1,1,1) (1,1,1) (1/9,1/7,1/5) (1/5,1/3,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) 0.040
WT1 (1/5,1/3,1) (1/5,1/3,1) (1,1,1) (1,1,1) (1/9,1/7,1/5) (1/5,1/3,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) 0.040
WT2 (1/7,1/5,1/3) (1/7,1/5,1/3) (1,1,1) (1,1,1) (1/11,1/9,1/7) (1/7,1/5,1/3) (1/5,1/3,1) (1/5,1/3,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) 0.033
WT3 (1/7,1/5,1/3) (1/7,1/5,1/3) (1,1,1) (1,1,1) (1/11,1/9,1/7) (1/7,1/5,1/3) (1/5,1/3,1) (1/5,1/3,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) 0.033
WT4 (1/5,1/3,1) (1/5,1/3,1) (1,1,1) (1,1,1) (1/9,1/7,1/5) (1/5,1/3,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) (1,1,1) 0.040
(CR 0.065)
The local weight of the alternative strategy with respect to C1
S
is calculated by equation 5 to
10 (Appendix 1). Similar to the Table 9, other twenty three SWOT sub-factors alternative
strategy matrices are constructed and local weights have been obtained. The local weights of
twenty four alternative strategies with respect to each sub-factor are included in matrix W
5
(matrix size 24 x 13). The local weights transferred into the each column of the W
5
matrix as
follows:
(
(
(
(
(
(
(
(
(
(
(
(
(
(
(
(
(
(
(
(
(
=
001 0 002 0 001 0 001 0 001 0 003 0 001 0 002 0 004 0 000 0 002 0 001 0 004 0 002 0
003 0 004 0 002 0 002 0 002 0 008 0 001 0 004 0 004 0 000 0 002 0 001 0 004 0 002 0
003 0 004 0 001 0 003 0 002 0 008 0 001 0 004 0 004 0 000 0 002 0 001 0 004 0 002 0
003 0 004 0 002 0 003 0 003 0 008 0 001 0 004 0 004 0 000 0 002 0 001 0 004 0 002 0
003 0 006 0 002 0 003 0 001 0 006 0 001 0 005 0 004 0 001 0 003 0 001 0 004 0 002 0
003 0 003 0 001 0 001 0 003 0 008 0 001 0 003 0 004 0 001 0 002 0 001 0 004 0 003 0
003 0 004 0 003 0 001 0 003 0 006 0 002 0 004 0 004 0 001 0 002 0 001 0 004 0 003 0
002 0 003 0 003 0 002 0 003 0 006 0 002 0 003 0 004 0 001 0 002 0 001 0 004 0 006 0
006 0 011 0 005 0 005 0 005 0 015 0 004 0 010 0 024 0 003 0 011 0 004 0 024 0 014 0
003 0 006 0 002 0 003 0 001 0 006 0 001 0 005 0 004 0 000 0 002 0 001 0 004 0 002 0
003 0 006 0 001 0 002 0 002 0 004 0 001 0 005 0 004 0 000 0 002 0 001 0 004 0 002 0
003 0 004 0 002 0 001 0 003 0 006 0 001 0 004 0 008 0 001 0 003 0 001 0 009 0 006 0
003 0 006 0 002 0 002 0 002 0 004 0 001 0 004 0 004 0 000 0 002 0 001 0 009 0 006 0
5
. . . . . . . . . . . . . .
. . . . . . . . . . . . . .
. . . . . . . . . . . . . .
. . . . . . . . . . . . . .
. . . . . . . . . . . . . .
. . . . . . . . . . . . . .
. . . . . . . . . . . . . .
. . . . . . . . . . . . . .
. . . . . . . . . . . . . .
. . . . . . . . . . . . . .
. . . . . . . . . . . . . .
. . . . . . . . . . . . . .
. . . . . . . . . . . . . .
W
K K K K K
K K K K K
K K K K K
K K K K K
K K K K K
K K K K K
K K K K K
K K K K K
K K K K K
K K K K K
K K K K K
K K K K K
K K K K K
Step 12: Determine the global priority of the alternative strategies, reflecting the
interrelationships within the SWOT factors (i.e. calculate w
alternatives
= W5 w
sub-factors (Global)
).
Finally the global priorities of alternative strategies are established by multiplying the
priorities of alternative strategies calculated with respect to sub-factors (W
5
) and global
priorities of sub-factors (w
sub-factors (Global)
). w
alternatives
is the relational grade of strategies based
on the proposed ANP algorithm. It includes the priorities of the alternatives and also the
global priority of complete criteria set. This aids the selection of best strategy. This has been
presented in Table 10.
International Journal of Management (IJM), ISSN 0976 6502(Print), ISSN 0976
6510(Online), Volume 3, Issue 2, May-August (2012)
Table 10. Global priority of strategies and ranking of the strategies
Strategy SO
1
SO
2
SO
3
WO
1
ST
1
ST
2
ST
3
ST
4
ST
5
WT
1
WT
2
WT
3
WT
4
P
r
i
o
r
i
t
i
e
s
Strength 0.022 0.028 0.013 0.013 0.080 0.018 0.015 0.015 0.014 0.014 0.013 0.013 0.013
Weakness 0.027 0.026 0.029 0.032 0.069 0.026 0.029 0.026 0.031 0.032 0.030 0.029 0.012
Opportunity 0.006 0.006 0.005 0.003 0.015 0.005 0.006 0.004 0.003 0.003 0.003 0.007 0.003
Threat 0.030 0.022 0.032 0.049 0.129 0.045 0.037 0.037 0.025 0.040 0.038 0.038 0.054
Global priority of
alternative strategies
0.085 0.082 0.079 0.097 0.292* 0.095 0.087 0.082 0.073 0.089 0.084 0.088 0.081
Ranking 7 9 12 2 1* 3 6 10 13 4 8 5 11
(* Best strategy)
Step 13: Selection of best strategy based on the global priority of the alternative strategies
(i.e. calculate rank of w
alternatives
). The ANP algorithm indicates that implement and optimize
an innovative process (Colour Fast FinishCFF) to reduce water, power, fuel and effluent
load (ST
1
) is the best strategy with a global priority of alternative strategies value of 0.292
(Table 10). Further the ranking which are achieved with inner dependencies in SWOT model
(both SWOT factors and sub-factors) is presented in Table 10. This Table 10 also shows the
contributions of SWOT main factors for the global priorities of alternative strategies. The
global priority of the strategies confirms that ST
1
strategy is un-doubted best strategy. The 1
st
ranked strategy ST
1
s relative global priority 0.292 but the 2
nd
ranked WO
1
s relative global
priority is 0.097. This huge difference proves that ST
1
is to be studied and implemented
without any ambiguity by the top management of the company. The other strategies expect
ST
1
are having the less relative global priority variance. The contribution of SWOT factors to
the ST
1
strategy is very high relative values compare to the other strategies. The threat and
strength category factors and its sub-factors are the main contributing factors for the relative
global priority of strategy ST
1
and others. The threat category sub-factors mainly deals with
the environment impact. Strength category sub-factors mainly focus companys facilities. At
the moment the perennial issue for the society is to provide safe environment to the people
and living hoods. The selected strategy is directly related to the goodness of environmental
impacts. First and foremost work for the textile company is to implement the ST
1
strategy;
the other strategies can be given least importance.
Step 14: Analyze the selected strategy using Force field analysis. The first step is to agree the
area of change needs to be discussed. This might be written as a desired policy goal or
objective. All the forces in support of the change are then listed in a column to the left
(driving the change forward), whereas all forces working against the change are listed in a
column to the right (restraining the change holding it back). Driving forces are those forces
affecting a situation and which are attempting to push it in particular direction. These forces
tend to initiate change or keep it going. Restraining forces are forces acting to restrain or
decrease the driving forces. The forces working against the change needs to be minimized
and the forces support of the change needs to be maximized. A state of equilibrium is reached
when the sum of the driving forces equals the sum of the restraining forces. The net resulted
(equilibrium forces or positive forces) forces will create the climate to implement the goal or
objective. Holmes, T.A., (2011) formulated three fundamental assertions about force fields
and change as follows:
1. Increasing the driving forces results in an increase in the resisting forces; the current
equilibrium does not change but is maintained under increased tension.
2. Reducing resisting forces is preferable because it allows movement towards the desired
state, without increasing tension.
3. Group norms are an important force in resisting and shaping organizational change.
International Journal of Management (IJM), ISSN 0976 6502(Print), ISSN 0976
6510(Online), Volume 3, Issue 2, May-August (2012)
In this paper, the selected best strategy from the Fuzzy ANP methodology is under gone force
filed analysis to find the driving and restraining forces for its implementation. Figure 6,
shows the force filed analysis of ST
1
strategy. In this analysis, the restraining forces are
scoring high value (-15, sum of restraining forces score) comparing to the driving force (+6,
sum of driving forces score). The driving force consists of the following force components;
management commitment, technical support from supplier and machinery and facility
availability. The restraining force consists of parameter study, un-optimized of parameters,
process variability, multiple quality requirement and process understanding. The restraining
forces score needs to be minimized so as to remove the barriers to implement the strategy
effectively.
Figure 6. Force filed analysis of ST
1
strategy
The team of the textile company has to work on the restraining forces so as to covert the
restraining forces to driving forces or reduce the restraining forces total score. 1
st
force, the
parameter study needs to be concentrated, which will identify the process parameter involves
in the Colour Fast Finish (CFF) process both controlled and uncontrolled parameters. 2
nd
force, optimization of the parameters is identified from the 1
st
force. 3
rd
force, variability
reduction of the Colour Fast Finish (CFF) process by which the process can be controlled and
can be improved. Further it will lead to the process capability studies. 4
th
force, multiple
quality requirements which are needs to be optimized with respect to 1
st
and 2
nd
force. 5
th
force, process learning and expertise (through training) will be the base for successful
implementation of the strategy.
6.0 Conclusion
Fuzzy ANP method used in this study, offers a complete analysis by additionally considering
inner dependence relationships. In this study inner dependence considered for both SWOT
factors and sub-factors. In sub-factors all the four categories are considered the inner
dependences. This kind of completed consideration of inner dependences will provide the
more actual results compare the AHP or 1
st
level inner dependence ANP methods. So the
selection of best strategy will resemble its trueness of selection. But considering more inner
dependence requires more time and effort (additional interdependency relationships increase
geometrically the number of pairwise comparison matrices). For this reason, an application of
the fuzzy ANP approach, as proposed in this study targeted at more strategic decisions in a
International Journal of Management (IJM), ISSN 0976 6502(Print), ISSN 0976
6510(Online), Volume 3, Issue 2, May-August (2012)
human oriented thinking and reasoning approach. Triangular number over comes the
vagueness in the ordinary Likert scale data when it is compare to classical ANP. Fuzzy
triangular number also increases the resolution (difference between the two values) of the
global priority of the alternative strategies. The inner dependencies make the decision makers
work easy. If all the inner dependences considered in the selection stage itself, then the
decision maker wont have any question of negative probability in his mind. The results of
this empirical study show that the most desired strategy is to implement and optimize an
innovative process (Colour Fast FinishCFF) to reduce water, power, fuel and effluent load
(ST
1
). This strategy had a global priority of alternative strategies value of 0.292.
Considering other strategies ST
1
is having very high potential for especially long-term
environment safety, profit, and competitiveness considerations. Additionally, the
implementation of this strategy is planned through force filed analysis. High scoring
restraining forces are provided a way to implement the strategy (ST
1
). The restraining forces
emphasis the study related to process parameters and multiple quality characteristics will
minimize the distance between the restraining and driving forces. Strategy ST
1
can be
implemented in an effective manner by force filed analysis. The effectiveness of the study on
process parameters and multiple quality characteristics will make a climate to measure the
success of the strategy ST
1
. This paper addresses the need for a strategic analysis model to
assist management in evaluating and selecting the strategies for business growth. Through
this line, an evaluation model is developed based on a literature survey and refined with
industrial experts. The proposed evaluation framework is generic. However, the model is
implemented in a famous textile company, South India. The results, based on the synthesized
judgments, indicate that textile processing industry should focus on innovative process to
reduce energy for effective strategic planning. This research aims to help practitioners to
understand the relative importance of the factors and set then effective improvement plans as
they may not have sufficient resources to deal with all the factors at the same time. The
evaluation sub-factors are comprehensive but they may change rapidly; thus, the checklist of
SWOT sub-factors must be updated in the future (frequency, every 3 years).
Acknowledgement The authors would like to thank the Managing Director (Mr. Prithiv), Gee Kay Printing
Mills, Tirupur and his subordinates for their support and committed co-operation to this study.
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Appendix 1. (Fuzzy Set theory concepts for ANP)
To measure the pair-wise comparison between criteria { } n i C C
i
, , 2 , 1 K = = , a decision group of p experts
are asked to make sets of pair-wise comparisons in terms of linguistic terms. Hence, p fuzzy matrices
) ( ) 2 ( ) 1 (
~
, ,
~
,
~
p
Z Z Z K , each corresponding to an expert and with triangular fuzzy numbers as its elements, are
obtained (Ming-Lang et al., 2011). Denote
) (
~
k
Z as:
|
|
|
|
|
|
\
|
=
0
~ ~
~
0
~
~ ~
0
~
2 1
2
1 12
Z Z
Z Z
Z Z
Z
(k)
n
(k)
n
(k)
n
(k)
(k)
n
(k)
(k)
K
M O M M
K
K
(1)
A triangular fuzzy number N
~
can be defined as a triplet (l, m, u), and the membership function
(x) ~
N
is
defined as (Figure 1):
=
u x ,
u x ), m (u-x)/(u-m
m x ), l (x-l)/(m-l
l x ,
(x) ~
N
f
p
0
0
(2)
Where m l , , and u are real numbers and u m l .
Let ( )
(k)
ij
(k)
ij
(k)
ij
(k)
ij
,u ,m l Z =
~
.Without loss of generality, elements ( ) ,n , , i Z
(k)
ii
K 2 1
~
= = will be regarded as a
triangular fuzzy number whenever it is necessary. Fuzzy matrix
(k)
Z
~
is called the initial pair-wise comparison
fuzzy matrix of expert k . Acquire the normalized pair-wise comparison fuzzy matrix, Let
) ( ~ k
i
a be the triangular
fuzzy number:
|
|
\
|
= =
= = = =
n
j
(k)
ij
n
j
(k)
ij
n
j
(k)
ij
n
j
(k)
ij
(k)
i
u , m , l Z a
1 1 1 1
~
~
and
|
|
\
|
=
=
n
j
k
ij
n i
(k)
u r
1
) (
1
max (3)
The linear scale transformation is then used as a normalization formula to transform the criteria scales into
comparable scales. The normalized pair-wise comparison fuzzy matrix of expert k , denoted as
(k)
X
~
, is given
by:
|
|
|
|
|
|
\
|
=
(k)
nm
(k)
n
(k)
n
(k)
n
(k) (k)
(k)
n
(k) (k)
(k)
X X X
X X X
X X X
X
K
M O M M
K
K
2 1
2 22 21
1 12 11
~ ; p k , , 2 , 1 K = (4)
Where,
|
|
\
|
= =
(k)
(k)
ij
(k)
(k)
ij
(k)
(k)
ij
(k)
(k)
ij (k)
ij
r
u
,
r
m
,
r
i
r
z
X
~
International Journal of Management (IJM), ISSN 0976 6502(Print), ISSN 0976
6510(Online), Volume 3, Issue 2, May-August (2012)
As that in crisp value assumes at least one, such that
=
<
n
i
k k
ij
r u
1
) ( ) (
. This assumption is well satisfied in
practical cases. Then calculate the average matrix X
~
follows:
( )
p
X X X
X
(p) ) ( ) (
K
=
2 1
~ ~
~
(5)
Denote X
%
as:
|
|
|
|
|
\
|
=
nn n n
n
n
x x x
x x x
x x x
X
K
M O M M
K
K
2 1
2 22 21
1 12 11
~
; where
p
X
X
p
k
ij
ij
=
=
1
~
~
The fuzzy matrix X
~
is called the normalized pair-wise comparison matrix. This procedure uses the arithmetic
mean to aggregate, or pool all the data across the experts after computing the normalized fuzzy pair-wise
comparison matrix
k
X
~
. This approach can make the differences of individuals apparent, which is better than
the way of aggregating all the data of the experts right after obtaining the initial pair-wise comparison matrix
) (
~
k
Z . Let ( )
1 1 1 1
, ,
~
u m l N = and ( )
2 2 2 2
, ,
~
u m l N = be the two triangular numbers. The multiplication of the
two numbers
1
~
N and
2
~
N is denoted by
2 1
~ ~
N N , is defined by the membership function as follows:
( ) ( ) [ ] ( )( )
( ) ( ) [ ] ( )( )
< < + +
< < + +
2 1
2 1 2 1 2 2 1 1
2
1 1 2 2 2 1 1 2 2 1 2 1
2 1 2 1 2 2 1 1
2
1 1 2 2 2 1 1 2 2 1 2 1
2 1
0
4 2
4 2
0
u u x ;
u u x m m ; m u m u x m u u m u u m u m u u u
m m x l l ; l m l m x l m l l m l m l m l l l
l l x ;
(6)
To compute the total pair-wise comparison matrix T , we have to ensure the convergence of 0
~
lim = =
w
w
X
in advance. In computing
w
X
~
, we apply the following approximation equation (7) for the multiplication of
two triangular fuzzy numbers. In fact, under the linguistic values of this study, equation (7) almost coincides
with equation (6). Hence, the elements of
w
X
~
are also triangular fuzzy numbers. Two positive triangular fuzzy
numbers,
2 1
~ ~
N N approximates a triangular fuzzy numbers as follows:
( )
2 1 2 1 2 1 2 1
, ,
~ ~
u u m m l l N N = (7)
Let ( )
ij ij ij ij
u m l X , ,
~
= and define three crisp matrices, whose elements are extracted from X
~
, as follows:
|
|
|
|
|
\
|
=
0
0
0
2 1
2 21
1 12
l l
l l
l l
X
n n
n
n
l
K
M O M M
K
K
,
|
|
|
|
|
\
|
=
0
0
0
2 1
2 21
1 12
m m
m m
m m
X
n n
n
n
m
K
M O M M
K
K
and
|
|
|
|
|
\
|
=
0
0
0
2 1
2 21
1 12
ul u
u u
u u
X
n n
n
n
u
K
M O M M
K
K
The following theorem enables the computation of to be executed
w
X
~
by the multiplication of crisp matrices.
Theorem 1: Let (Cheng, C.H. and Lin, Y., 2002)
|
|
|
|
|
|
\
|
=
) ( ) ( ) (
) ( ) ( ) (
) ( ) ( ) (
11
2 1
2 22 21
1 12
~
w w w
w w w
w w w
W
nn n n
n
n
x x x
x x x
x x x
X
K
M O M M
K
K
, where ( )
) ( ) ( ) ( ) (
, ,
~
w w w w
ij ij ij ij
u m l X = .
Further define three matrices,
[ ]
|
|
|
|
|
|
\
|
=
(w)
nn
(w) (w)
(w) (w) (w)
(w) (w) (w)
(w)
ij
l l l
l l l
l l l
l
n n
n
n
K
M O M M
K
K
2 1
2 21
1 12
22
11
,
[ ]
|
|
|
|
|
|
\
|
=
(w)
nn
(w) (w)
(w) (w) (w)
(w) (w) (w)
(w)
ij
m m m
m m m
m m m
m
n n
n
n
K
M O M M
K
K
2 1
2 21
1 12
22
11
,
[ ]
|
|
|
|
|
|
\
|
=
(w)
nn
(w) (w)
(w) (w) (w)
(w) (w) (w)
(w)
ij
u u u
u u u
u u u
u
n n
n
n
K
M O M M
K
K
2 1
2 21
1 12
22
11
Then [ ] [ ] [ ]
w
u
(w)
ij
w
m
(w)
ij
w
l
(w)
ij
X u and X m X l = = = , (8)
International Journal of Management (IJM), ISSN 0976 6502(Print), ISSN 0976
6510(Online), Volume 3, Issue 2, May-August (2012)
Let ) (
u
X denote the spectral radius of matrix
u
X . Then limit 0
w
w
u
X is a sufficient and necessary
condition of 1 ) ( <
u
X . This property helps to prove the next theorem.
Theorem 2: The following properties hold: 0 li 0 li 0 li = = =
w
u w
w
w
w
w
X m , X m , X m
m l
Since
u m l
X X X 0 it will be that ( ) ( ) ( ) 1 <
u m m l
X X X X (Papoulis, A. and Pillai, S. U.,
2002). Then, theorem is proved. According to the crisp case, we define the total-pair comparison fuzzy matrix
T
~
as: ( )
w
w
X X X T
~ ~ ~
lim
~
2 1
+ + + =
K (9)
Now that T
~
(total-pair comparison matrix) is acquired as an asymmetric matrix, it is easy to decompose
eigenvector through Excel or Matlab. x
~
is a non zero eigenvector, given as:
|
|
|
|
|
\
|
=
n
x
x
x
T
~
~
~
~ 2
1
M
(10)
ANP uses supermatrix to deal with the relationship of feedback and inner dependence among the factors and
sub-factors. If no inner dependent relationship exists among the factors and sub-factors, then the pairwise
comparison value would be 0. If an interdependent and feedback relationship exists among the factors and sub-
factors, then such value would no longer be 0 and an un-weighted supermatrix M will be obtained. If the matrix
does not conform to the principle of column stochastic, the decision maker can provide the weights to adjust it
into a super matrix that conforms to the principle of column stochastic, and it will become a weighted super
matrix M . Then limited weighted super matrix * M is obtained based on equation (11) and allow for gradual
convergence of the interdependent relationship to obtain the accurate relative weights among the criteria:
k
k
M M
= lim * (11)