At the Bank 1. Can you match the words to their meanings?

An instruction to your bank to let money be taken from your account by somebody else usually for monthly bills A written instruction on a special piece of paper to pay money to somebody Standard bank account not a credit card account A cheque from a travel agent or a bank that can be swapped for cash when you are abroad How much money you have in your bank account How different countries money (e.g. Riyals Pounds) compares To put money / cheques in to your account A monthly report about your bank account Take out The person at the bank who pays in and receives money Money that you have saved in a special account with your bank

1. Deposit (v) 2. Current Account 3. Savings 4. Withdraw (v) 5. Cashier 6. Cheque 7. Travellers cheques 8. Direct Debit 9. Balance 10. Exchange Rate 11. Statement

2. a) b) c) d)

Can you use the words from above to fill in the gaps? Id like to ____________________ 50 from my account please. Ive checked and the ____________________ of your account is 6000. If youd like to queue here and a ________________ will see you shortly. Im going abroad and Im worried about the security of my cash. Id like to buy some ________________________ instead.

e)

Id like to set up a ______________________ for my monthly phone bill payment please.

f) g) h) i) j) 3.

Id like to _________________ 100 in to my account please. Id like to open a new _______________________ please. Whats the _____________________ from Pounds to Euros please? 50? OK, Ill write you a __________________. I receive my ______________________ every month by post. Can you use the sentences to make two five-line conversations?

Good afternoon Sir, how can I help you? No problem, here you are. You can use the self-service paying-in machine for that Sir. OK, well if youd like to join this queue, a cashier will see you shortly. Id like to withdraw 100 from my current account please. I know, but Id also like to set up a direct debit, and request a full statement. Hi, Id like to make a deposit in to my current account please. Certainly Sir. If you could just show me your debit card and some I.D, and Ill check your balance. Thank you very much. Thank you Sir. (Checks) Heres your money and your receipt. Have a great day.

4.

Use the example conversations above, the useful vocabulary below and four of the new words you have learnt to make a conversation in a bank. Include: A hello A problem / a question that needs an answer Some help or advice A goodbye

Useful vocabulary Make a deposit / withdrawal Open an account Check my balance / the exchange rate Set up a direct debit Write a cheque

Id like to.(infinitive) Could I possibly(infinitive) Can I.. (infinitive) Certainly / No problem / Of course! And remember: Cashiers / customer service assistants call their customers Sir and Madam!