PANKAJ TIWARI

MOBILE: +9199804129 E-MAIL: pankajnonakhar@yahoo.com

Middle level positions in Sales, Business Development, Client Relationship Management and Logistics Operations with well known organizations in the Logistics sector. PROFESSIONAL SNAPSHOT Over 10 years of experience in Sales and Business Development, Logistics Operations, Vendor Management and Commercial Operations. Currently serving as a Senior Sales Executive in Associated Road Carriers Ltd. (2 nd largest surface transport company of India) at Patna in logistics. Significant experience in identifying, developing and converting sales opportunities that have led to new customer bookings or incremental bookings from existing customers. Possesses strong negotiating skills that have been put to good use while finalizing rates with vendors as well as customers. Recipient of the Smart Salesman for the Year Award in 2011-12 while working with ARC Ltd. (Patna branch). Have sound domain knowledge in road transport. Possesses strong analytical, persuasion, and people management skills. AREAS OF EXPOSURE Business Development Client Relationship Management Market Intelligence Vendor Management Logistics Operations Commercial Operations

PROFESSIONAL EXPERIENCE Associated Road Carriers Ltd., Patna. Currently designated as Senior Sales Executive. THE GROWTH PATH July07- Nov09 Since Nov10 Key Result Areas Sales and Marketing Identifying, developing and converting sales opportunities. Implementing and updating the sales process monitoring system in a timely and accurate manner. Business Development Developing and maintaining customer relationships and business networks that keeps the company in the radar of potential customers and markets. Generating revenues from existing and prospective clients. Facilitating, implementing new customer projects through close coordination with the implementation teams, e.g. operations, customer service, finance and I.T. Vendor Management Reducing vendor dependency. Sales Officer, Guwahati. Senior Sales Executive, Patna. Since July07

 Negotiating rate with the existing vendors, new vendors as well as customers. Commercial Operations Conducting contract/price negotiations with customers as per established policies and if required, negotiating for procurement of services from suppliers. Preparing and submitting customer quotations or proposals including solution designs and pricing with the input of other peer supervisors or managers. Preparing commercials for both transportation and warehousing services for the customers as per the trend and present cost of the market. Client Servicing Interfacing with key clients for understanding requirements and generating need based solutions. Ensuring that client queries and concerns are resolved on a timely basis. Maintaining excellent relations with clients to generate avenues for additional business. Achievements Recipient of the Smart Salesman for the Year Award in 2011-12 while working with ARC Ltd. (Patna branch). Distinction of overachieving targets by 20% in 2012. (Delivery- Over 12 Cr 24 Lacs Booking- 1 Cr 20 Lacs). Distinction of making and maintaining Patna branch in the top 25 branches out of more than 500 branches throughout the country in terms of revenue. Acquired tenders and quotations of major PSU's and MNC's by fixing competitive rate and giving the best and timely services. Increase in the companys market share from 40% to 80%. Major clients include PSUs like NTPC, BHEL, SAIL, Power Grid Corporation Ltd., BRBCL, GAIL, Indian Oil, BSNL, ONGC and State Government owned Bihar Electricity Board, Tata Groups, Birla Group, Reliance Groups, Wipro, L&T, Bajaj, Usha, Khaitan, Simplex Infra and Construction, IRCON, BSC and CSC, Madhucon Projects Ltd., NECC, Bharati Airtel, Exide, United Phosphorus Ltd., Baidyanth, Dabur, Mahindra and Mahindra, HMT, Dunlop Tyres, Crompton Greaves Ltd, CRI Pumps Ltd, Havells Ltd, ABBLTD,V-Guards Ltd, Tafe Motor & Tractor Ltd, Kirloskar Ltd Anand Road Carriers, Raniganj, WB Marketing Manager Feb04 Jun07

Key Result Areas Overseeing spectrum of entire sales & marketing function, promoting and developing business in Cargo, Express, FTL, ODC and meeting the budgeted product revenues. Monitoring results for individual sales persons and coach them to optimal performance as per the targets. Communicating with clients/forwarders to increase business. Kariwala Industries Ltd., Kolkata Logistic Officer Jun01 Jan04

Key Result Areas Looking after the logistics and transportation functions, negotiating and managing logistics contracts/solutions. (i.e. Transportation Management & Brokerage, Supply Chain Solutions, Truckloads). Negotiating rate with the vendors.

ACADEMIC DETAILS 2001 2000 PGDM (IRPM) from Bhartiya Vidya Bhawan, Mumbai. B.Com.from Purvanchal University, Jaunpur, U.P. COMPUTER PROFICIENCY M.S. Office and Internet Applications. PERSONAL INFORMATION Date of Birth Permanent Address Current Address Location Preference Language Proficiency : 20th July78. : Jagannathpur, Gopiganj, Dist. S.R Nagar, Bhadohi - 221304, Uttar Pradesh. : 28, Bhuwan Banerjee Lane, Third Floor, Kolkata 700007. : West Bengal/Delhi. : English, Hindi and Bengali.