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Magento install error - Exception printing is disabled

Here is a known error which can occur when installing Magento: There has been an error processing your request Exception printing is disabled by default for security reasons. Error log record number: XXXXXXXXXXXXXXX Here is the solution: 1. Navigate to the "errors" folder. 2. Change local.xml.sample to local.xml 3. You should now see a new list of crazy errors all over the Magento page - this is okay. 4. Open magento/lib/Zend/Cache/Backend/File.php and look for: protected $_options = array( 'cache_dir' => 'null', 5. Change it to: protected $_options = array( 'cache_dir' => 'tmp/', 6. Save it. 7. Now the final step is to go create a tmp folder in the root Magento folder. 8. That's it. Share This Was this article helpful to you?
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10/11/2012 16:55

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Article Comments
Yogesh

It helps me and solved my problem. This is really helpfull post. Regards, Yogesh P.
Posted: June 29, 2010

Agam

amazing this is very helpful article . I have solved my problem with this article thankyou
Posted: July 20, 2010

iran

PHP Parse error: syntax error, unexpected '/', expecting ')' in E:\home \ciatennis\Web\lib\Zend\Cache\Backend\File.php on line 91 ?
Posted: September 20, 2010

HostGator

I hope you are on a Windows dedicated server, otherwise your site is trying to access files on your local PC. I suggest you reinstall Magento or contact us via email for assistance with the error message.
Posted: September 20, 2010

Toy

Amazing!!! I love you

Posted: November 29, 2010

Rahul

Thx .. i also solved using this post

Posted: April 18, 2011

Nico

THANK YOU VERY MUCH for this very helpful post! Finally I succedded in making Magento working on my server and my website!
Posted: April 24, 2011

Nicolas

Thank you, you're great that's exactly what was wrong

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Magento install error - Exception printing is disabled HostGator.com S...

http://support.hostgator.com/articles/specialized-help/technical/magento-i...

Great thanks
Posted: May 12, 2011

Rowan

YOU SIR! ARE A HERO!

Posted: September 29, 2011

Elvis

Wow! This has saved me from a heart attackl...lol. Thanks so much

Posted: October 1, 2011

Philosoft.info

thx boss...this is a great solution......

Posted: December 4, 2011

Josh Howenstine

Worked for me! Thanks

Posted: February 22, 2012

sankhabanerjee

maintenance.flag the file in your root folder the reason of the error.Just rename it to _maintenance.flag
Posted: March 5, 2012

Lean

Your article has been really helpfull and clear for me, i solved my Magento's issue, thank you a lot!!!
Posted: March 20, 2012

Nikolaj

Thank you, this solved my problem right away.

Posted: March 22, 2012

Fernando

Thanks for the help, God bless you

Posted: March 30, 2012

Chris

WOW - thanks! This really works!

Posted: April 3, 2012

abdou

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10/11/2012 16:55

Magento install error - Exception printing is disabled HostGator.com S...

http://support.hostgator.com/articles/specialized-help/technical/magento-i...

gooood !! thank you for the help

Posted: May 10, 2012

Chido Dike

I'm the happiest person here. This worked really well. Thanks HostGator. Thanks Y'all
Posted: May 14, 2012

TG-Gary

Phew! So glad I found this. I'm not even a customer! Saved me from a terrible first impression with a client. I wish I could somehow thank HG for this.
Posted: May 25, 2012

Dan

Thank you so much. You are Wonderful

Posted: June 15, 2012

Mahfuz
Thanks.
Posted: July 29, 2012

phalguni

It is really useful. thanks a lot :)

Posted: August 23, 2012

Ben

Merci beaucoup !!!

Posted: August 27, 2012

Dan

Great!!! Thanks. It worked.

Posted: September 13, 2012

sandeep

thank you sir this is very awesome post

Posted: October 4, 2012

Pradeep Thakur

Great work boss....Thank you so much.

Posted: October 12, 2012

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HostGator

Thank you for your comments. Just a quick reminder that the comments on this page are not monitored by technical support staff, and that for support issues, it is best to contact us by live chat, phone or email so we can assist you right away. Although comments are not monitored by technical support staff, they are moderated and read by technical writers. Comments will need to be approved by a moderator before appearing. Our technical writers do read the comments periodically for the purposes of updating the articles, and do appreciate your feedback, suggestions and corrections to the articles themselves, as well as any suggestions or tips for readers of this article. However, support questions posted here are not guaranteed to be replied to in a timely manner or at all. For support issues, it is best to contact our support staff instead by live chat, email or phone.
Posted: December 13, 2011 (Global Reply)

Your comments help us keep the knowledge base updated. This is not a medium for support. If you have questions or need help, please contact us via email, phone or live chat for fast assistance.

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