MS.

WILMA DELA CRUZ

#31 Purok 2, Ambiong Road, Baguiop City Mobile No.: 0908 -1761032 Email: Wilma_mats@yahoo.com WORK EXPERIENCE: DUMAYAS AGENCY, PHILAMLIFE BAGUIO CITY Position: Agency Secretary Job description: Do all the clerical tasks as well as customer service. September 2011 May 2011 TECH SYNERGY, PHILIPPINES, Baguio City Position: General Transcriptionist 2 Job Description: Transcribes all the audio files from 5min.com assigned to me. October 2009 August 2011 POLYMED DENTAL CENTER, Baguio City (Exclusive distributor of Colgate Professional Products) (Center Operator: WS Pacific Publication, Inc.) Position: Officer-In-Charge Job Description: Multi-tasked employee. Do all clerical works administrative, inventory, and general cashiering. Sales Marketing (Books and Oral Care Products-COLGATE) Conduct field work activities on Sale and Marketing of all company-carried product and services. Summarizes daily reports and sales then, consolidated all records on a monthly and annual basis. 2003 2009 QUINTE TRAINING CORPORATION, Baguio City Position: Field Specialization Training Coordinator Job Description: Field work related function which specializes in conducting trainings/seminars for various career courses. Keeps / maintains professional relations towards schools and institutions, both private and government. 2002 2003 REESE BROTHERS PHILIPPINESM, Inc., Subic Bay Position: Customer Service Representative (Outbound) Job Description:

 Provides an International Standard Marketing Service for the company, through outbound Customer Service Functions and Marketing skills (for USA clients) Conducts outbound calls and handles phone inquires on behalf of childrens Wish Foundation 2001 2002 SUCCESS UNLIMITED, ENTERPRISES, Mt. Province Position: Sales Executive Assistant Job Description: Marketing related functions engaged in direct selling. Handles inquires and provide product demonstrations for clients. 2001 BAGUIO CITY SCIENCE FOUNDATION Old Forestry, Baguio City Position: Teacher Job Description: Assigned as a classroom adviser and was able to teach the following subject: General Science, Biology, Values Education, Filipino I and II, Social Studies I and II Coordinator of Science Club, a major schools extra curricular activity. . 2000 2001 SAINT JAMES ACADEMY Plaridel, Bulacan Position: Teacher Job Description: Assigned to teach Physics and co-moderator of Science Club. 1998 2000 SAINT LOUIS UNIVERSITY Regional Science Teaching Center / Regional Staff Development Center Baguio City Position: Contractual Clerk Job Description: Assigned to prepare all documents needed by the Director. Handles all queries of teachers and participants. November 1997 April 1998 SAINT LOUIS UNIVERSITY Regional Science Teaching Center / Regional Staff Development Center Position: Student Assistant Job Description: Do all clerical tasks. Acts as an assistant of the Secretary of the Director. . 1994 1996

PARTICIPATION / DELEGATIONS / COMMENDATIONS 1995 Commendation for Exemplary Services SLU 1996 Commendation for Exemplary Services SLU 1998 Annual Teachers Assembly Balatoc Mines Tour Three-Consecutive-Year Sales Excellence Awardee for WS Pacific Publications, Inc., (2006, 2007, 2008) TRAINING AND CERTIFICATIONS Certificate of Merit, 1998 Summer Institute for Crash Training Program Mathematics Certificate of Participation, Secondary Education Development Program (SEDP) Certificate of Participation, Marilao Ecological Solid Waste Management Project Certificate of Participation, Lecture-forum on Special Education-Australian Specialist Certificate of Participation, Luzon Consortium Seminar-Workshop in Physics Certificate of Participation, Quiente Training Corporation, PSG training Certificate of Participation, Effective Office Management Certificate of Participation, Republic Act 9178 Micro Business Establishment EDUCATIONAL BACKGROUND Bachelor of Science in Secondary Education (Major in Biology) Saint Louis University (1993-1997) Post Graduate : Baguio College Foundation (9 units)

Language Spoken : English, Tagalog, Ilocano, and Pangalatot, a little of Bisaya Skills : Licensed Teacher, Sales & Marketing Skilled, Customer Service Oriented, Multi-tasked, Computer literate MS. JOY MORALES Area Manager Paramount Life and Gen. Insurance/PAMI Tuguegarao City 0927-7193837 /0920-9515352 MR. ANTHONY ALVIAR Home-based Transcriptionist Baguio City 0926-7376058