OurLocalExpert Teignbridge+Torbay12-13

Teignbridge/Torbay
2012/13
Teignbridge/Torbay 2012/13
Please leave
testimonials about
quality local
businesses at:
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Ask us for free additional copies of our Teignbridge/Torbay guide,
our East Devon guide, or our Exeter guide.
Published by Nicholas Hall
Design and Print: The Brightsea Print Group
e
QUALITY LOCAL BUSINESSES YOU CAN TRUST
You deserve quality and proper service, to get your job done right, rst
time, at a fair price. We promote businesses who have been recommended
by YOU. We act on your feedback and exclude businesses we dont have
condence in. Because we live locally, we can apply integrity and local
knowledge to all feedback received.
LISTENING TO YOU
Help us keep this guide accurate. Tell us your experiences with the
businesses listed here, and tell us about other quality local businesses you
think we should feature. All readers providing feedback are entered into
our prize draw (see back pages). You could win 50 to spend at quality
local independent restaurant The Thatched Cottage, or 15 to spend at any
Gribbles Butchers (including the wonderful Occombe Farm Shop).
MAKING IT EASY FOR YOU
Our guide is available in this manageable printed guide, and it is also on the
internet. You can phone us, email us, tweet us, or contact us through our
website www.OurLocalExpert.co.uk
SUPPORTING THE LOCAL COMMUNITY
Local people who feel vulnerable have more condence inviting a
recommended business into their house. Supporting local independent
businesses keeps local people employed, keeps our shops open and keeps
our area resilient against uncertainties in the global economy.
CARING FOR THE ENVIRONMENT
We believe in fresh local food which doesnt need to be transported around
the world. We print on sustainably sourced paper using soya-based ink
(Brightsea Print Group, Exeter). We bank ethically.
believes in...
COMMENTS FROM HAPPY CUSTOMERS
OF JB ELECTRICAL:
James was everything he was recommended to
be - prompt, efcient, professional and all for a very
good price. I too would not use anyone else.
I didnt think people like James still existed. He
arrived on time, was cheerful,friendly and obviously
loved his job. He was thorough and efcient.
A conscientious, reliable and efcient electrician.
James is very knowledgeable and nothing seems
too much trouble.
I wouldnt use anyone else, and have
recommended him to my neighbour too!
James came on a Saturday to t some extra plug
sockets. He was so neat, so tidy, so clean, he was
lovely! You couldnt even tell hed been.
For repairs to lights and shower: speedy, efcient,
polite and competitively priced.
I was very impressed with his standard of work.
Would recommend him to friends and family.
Professional, clean and rst class workmanship
with a quality nish to the job, would recommend
the service to anyone!
WHAT JAMES BROOKS OF JB ELECTRICAL
THINKS OF OUR LOCAL EXPERT:
For some of my customers, Our Local Expert is a
godsend. They like the reassurance that when they
phone someone, the person who turns up will be
on time, do the job properly, charge a fair price, and
explain what they are doing.
Our Local Expert provides an excellent service
for local people.
I like the way that it is produced locally. Nick adds a
personal touch and you know he really cares that the
guide only features quality businesses. I get a good
number of calls from its readers.
I know that other people in the guide will be good
its helpful for me when my customers want other
tradespeople recommended.
James Brooks and Mike Pottage,
JB Electrical, feature 59.
Accountancy, Tax and Self-Assessment
1. Yannons Chartered Accountants
The Gallery, 3 New Quay Street, Teignmouth, TQ14 8DA
01626 779552
www.yannons.co.uk
22 successful years in business by this friendly team
of ladies. Yannons are specialists in owner-managed
businesses. Full accountancy and tax services including
a come-to-you and out of hours service for your
convenience. Free initial consultations.
Acupuncture
See Well-being.
Aerials TV & Satellite
For integrated media/cabling, see Akitech Electrics (feature 92).
2. Astra Aerials + Satellite
01626 339010 / 07770 957307
www.astra-aerials.co.uk
RDI registered Digital Installer. Established for 17
years and still going strong. Freeview, TV aerials, DAB
and FM Radio, Freesat, Sky installations, Flat screen
TVs installed. Fibre-optics for communal systems and
shared access e.g.ats. Hi-Denition distribution around
the house. Friendly, prompt and professional. Free
quotations / no call out charge. Fully insured.
3. Bradford Aerials
01364 642776 / 07770 440044
bradfordaerials@gmail.com
www.bradfordaerials.com
Bradford aerials is a family run business trading for
over 30 years with a vast amount of experience in
domestic and commercial digital aerial and satellite
installations. Free estimates and advice. RDI Digital
registered installer. CRB checked. Approved installations
for Panasonic Store Newton Abbot and J Searle and Son
of Buckfastleigh.
Aga and Rayburn
For Aga cleaning, see Oven Cleaning.
4. LSJD
01363 82338 / 07813 967390
lukedennis1@btinternet.com
Luke Dennis has over 9 years experience servicing Agas
and Rayburns. Also selling re-conditioned Agas, ue
installations and tting woodburners. GASsafe, Oftec
and HETAS registered. Very efcient, takes pride in his
work. Loves his Agas. Serving all of Devon.
Air Conditioning
See Devon Air Conditioning and Refrigeration (feature 41).
Antiques
See Furniture Restoration.
Architectural and Drawing Services
5. Simon Spencer MCIAT
Chartered Architectural Technologist
01404 822778 / 07973 653758
simon@sspencer.co.uk
www.sspencer.co.uk
For new builds, extensions, barn conversions and
any other development, or just for help and advice on
building control and planning. Simon Spencer offers
a fast, professional service tailor-made to your needs.
Free no-obligation initial visit. Currently no VAT charged.
Competent, friendly, professional service.
Articial Grass
See EasiGrass Devon (feature 81).
Audio-Visual
Bath Enamelling
6. Bathcare - Bath Restoration
Specialists
01752 769567 / 07970 072541
www.bathcare-uk.com
Ian Lynde was recommended to us for being polite,
knowledgeable, and meticulous in the restoration of
old, worn baths. He has been restoring baths for 30
years, mostly in older properties working on interesting
projects, often travelling hundreds of miles for various
high prole clients. All the work is carried out in situ and
the bath is back in use the next day. For quality work
and a free quotation just give Bathcare a ring.
Remember to tell the businesses you
contact that you saw their name in
Our Local Expert so they know that it
is working for them - as well as you.
Get your building work done properly rst time.
Bathrooms
See also Central Heating and Plumbing, Builders, Tiles and
Tiling, Carpenters.
For disabled adaptations, see Gozna Services (feature 98).
7. Quality Plumbing and Heating
0800 0933477 / 07727 277968
Previously working on interiors for English Heritage,
friendly and reliable Fraser Smith was recommended to
us for going the extra mile for his customers. He installs
bathrooms, provides general plumbing and heating
services, and 24 hour emergency plumbing call outs. 12
month guarantee on all work, City & Guilds qualied, 20
years experience and happy to provide references.
Special Offer: Discounts for OAPs.
Beauty
For manicures, pedicures, eyebrow shaping and tinting, see
Hairazors of Shaldon (feature 87).
Beds
See W Cross and Co Ltd. (feature 72).
Builders
See also Loft Conversions, Carpenters, Plasterers,
Bathrooms, Kitchens, Garden Buildings.
For disabled adaptations, see Gozna Services (feature 98).
For smaller jobs see Home Maintenance.
For Wall Tie problems see Wall Tie Technology (feature 131).
Cheaper is not necessarily better. The recession has resulted in
some people quoting unrealistic prices that cannot be achieved
without cutting corners or by charging the customer more than
originally quoted. All the businesses in Our Local Expert have
been recommended for quality, service and value for money.
8. Abbot Services
01626 361620 / 07977 777267
kevinlamacraft@live.co.uk
Ideal for all your home improvement needs, Kevin
Lamacraft performs general repairs and alterations,
refurbishment, garage conversions, kitchens, windows,
conservatories and decorating. Established for 14 years,
no VAT. Most work through recommendations.
9. Bradley and Brantigan
01626 352722 / 07515 284461
www.bradleyandbrantigan.co.uk
The complete building and maintenance service including:
extensions; loft conversions; kitchens; bathrooms; roong;
patios; driveways; internal alterations and much more.
Warranties from 2 to 10 years, see website for gallery
of their excellent work. FMB TrustMark Build Assure
accredited. Recommended as reliable, honest.
10. Building Devon Ltd.
01626 778936 / 07817 707046
www.buildingdevon.co.uk
If you are looking to improve not move, Building
Devon perform quality extensions, loft conversions,
refurbishments and single-house new builds. Barry
Webb and Jason Thomas are qualied carpenters plus
specialists, who were recommended for the quality of
their work. They offer constructive suggestions to help
you nd the best solutions to your needs, and specialise
in eco-build when desired.
11. Gibbs and Lugg Ltd.
01803 315515
www.gibbsandlugg.co.uk
Professional, quality domestic building work delivered
on time and on budget. New builds, extensions,
loft conversions, roong, alterations and kitchen
refurbishments. FMB TrustMark Masterbond accredited,
CHAS accredited. A family-run business with a hands-on
approach to your project. Recommended to us as good
quality.
12. Charles Hulbert Building Contractor
01626 873930
For extensions, alterations, loft conversions and
re-roong, Charles Hulbert has 26 years experience
and a wealth of satised customers. Working in the
Teignmouth and Newton Abbot area.
13. Lee and Lee Extensions and
Conversions
01803 212935 / 07919 550954
www.leeandlee.co.uk
Specialising in extensions, loft conversions and barn
conversions, Lee and Lee are perfectionists who
pride themselves on being quick, extremely clean and
fantastic value for money. Recommended by Shaldon
resident for superb extension, project completed before
time. Happy to provide contact details of very satised
customers.
14. K MacArthur Builders
01626 335312 / 07970 000685
Ken MacArthur can provide all your general building
needs, from tiling a new bathroom to an extension or loft
conversion. All jobs considered.
15. Pearce and Clatworthy
01626 879464 / 07799 841065
dclatworthy@sky.com
For loft conversions and extensions, Pearce and
Clatworthy manage your entire project from start to
nish. Recommended to us for their quality service
and good reputation, expect reliability and good quality
workmanship.
Burglar Alarms
See also Tamar Security (feature 126).
16. A-Z Security Solutions
01626 776161 / 01803 670297
a-zsecuritysolutions.co.uk
Burglar Alarms and CCTV systems installed, maintained
and repaired. Free surveys.
Butchers
See Gribbles @ Occombe Farm Shop (feature 63).
Car Servicing and Body Repairs
17. Dr Bump
01803 540210 / 07596 042930
www.drbump.co.uk
Scratches, scuffs, scrapes and dents repaired at your
home or workplace throughout the Torbay area saves
you time and money over traditional bodyshop repairs.
All repairs guaranteed and completed same day.
18. Ashtons Garage
Bridge Road, Shaldon, TQ14 0DD
01626 872499
24/7 breakdowns: 07530 684021
www.ashtonsgarage.co.uk
Breakdowns, servicing, repairs and MOTs for all makes
and models. Recommended by locals very knowledgeable,
accurate estimates, good quality and value.
19. Clutchmaster @ Automaster (Est. 2000)
Longcombe Cross, Totnes, TQ9 6PL
01803 862152
www.clutchmaster.biz (online booking)
The South Wests clutch specialist, with free courtesy
car or free collection and delivery, and a guarantee to
beat any quote (like for like). MOT, service and repairs
at garage recommended to us for excellent service.
Helpful and reliable.
20. Seymour Horwell
Greenhill Way, Kingsteignton, Newton Abbot, TQ12 3SB
01626 352545
www.seymourhorwell.com
Local family business specialising in Volvos but also
service and repair for all makes and models. MOTs
(simple online booking), tyres, valeting, courtesy cars
and prestige car sales.
21. St Marys Garage
Fore Street, Kingskerswell, TQ12 5HU
01803 872236
For vehicle servicing on all makes and models, vehicle
recovery, also MOTs through partner garages (ensuring
there is no vested interest in the outcome of your test).
Recommended to us as reasonable nothings too
much trouble.
22. Western Garage Torbay Ltd.
Unit 4, Western Business Park, Brixham Road,
Paignton, TQ4 7BR
01803 559119
www.westerngaragepaignton.co.uk
MOTs and servicing for all makes and models of bikes
and cars specialising in 4X4s. Supply and t for
tyres, batteries, clutches and brakes, recharges for
air con, cam belt replacements. On the Brixham ring
road opposite the old Nortel site. Recommended by a
customer for rst class service and never diddled Ive
used them for years.
Car Valeting
23. Car Bright
Unit 4, Broadmeadow Industrial Estate, Teignmouth,
TQ14 9AE
07891 103323
www.CarBrightTeignmouth.co.uk
Friendly and reliable vehicle valeting service from Kellys
unit in Teignmouth or ask about her collection and
drop-off service.
Carpenters
See also Home Maintenance.
24. Harry Flockhart
01803 844797 / 07527 287603
City & Guilds qualied with 25 years experience, use
Harry Flockhart for all your carpentry needs including
internal and external doors, frames and locks; windows;
ooring; decking; wardrobes; shelving and stairs. Also
fencing, UPVC and gutters.
25. Matt Ford Carpentry and Building
01803 550052 / 07988 920446
mattjford@hotmail.co.uk
www.mattfordcarpentry.com
For high quality workmanship and reliability on all your
building needs: kitchens, bathrooms, UPVC work, cut
roofs, conversions, renovations, extensions, all trades
covered. Fully insured and qualied. Matt Ford wins his
work through recommendations, and was recommended
to us for excellent workmanship.

26. Steve Miller
01626 214491 / 07974 759456
Specialising in installing kitchens, tting bedrooms and
bathrooms, Steve Miller performs most carpentry and
home maintenance tasks. Recommended to us as very
good value, very tidy and good worker. Takes pride in
his work.
You can also nd Our Local Expert online at:
Carpet Cleaning
27. Neils Cleaning Services
01626 853254 / 07813 692061
neilscleaning@gmail.com
www.neilscleaningservices.co.uk
Cleaning carpets, upholstery, leather, oriental rugs, hard
oors (clean and polish), using environmentally friendly
detergent-free methods where possible. Recommended
for his friendly and efcient service, expect a quality
job, and that your property will be treated with respect.
Members of Devon Trading Standards Buy with
Condence scheme, the National Carpet Cleaners
Association, and Woolsafe accredited. Free advice and
no-obligation quotes and surveys.
Special Offer: Discounts available when responding to this
feature - please call for details.
28. Sofa & Carpet Cleaning Devon
01626 367778 / 07748 328587
stephenroberts48@gmail.com
www.fresherclean.co.uk
Professional sofa and carpet cleaning. Great service,
great prices, fully insured. Trained with 30 years
experience. Safe, non-toxic solutions used (child
and pet safe). They also clean mattresses, curtains,
Oriental rugs and leather sofas. Recommended to us as
exemplary.
Special Offer: 10% off when booking with Our Local Expert.
Carpets and Carpet Fitters
See also: Roger Bell Flooring (feature 71).
29. David Boylan Carpet Fitting Services
07525 827181
Supply and/or tting of all carpets and vinyls. Free
estimates provided by bringing samples to your home
for you to choose in situ. Dave is happy to provide
advice on how to source your desired ooring if hes
unable to supply himself.
Cat Services, Catteries
See Pet Services.
CCTV
See A-Z Security Solutions (feature 16), Tamar Security
(feature 126).
Central Heating and Plumbing

Check that gas installers are on the GASsafe register
a legal requirement.
See: www.gassaferegister.co.uk for details. [Prior to April 2009,
this was known as CORGI - which still exists as a quality-based
trade association.]
30. Climate Solutions South West
Your Local Plumbing & Heating
Specialists.
01626 798799
www.climatesolutionssouthwest.co.uk
For all your Gas, Oil, LPG & Solar installations & repairs.
Bathroom & underoor heating installations. GASsafe
& OFTEC registered, also members of The Solar Trade
Association & Trading Standards Buy With Condence
scheme. It has been a pleasure to do business with
them and we would be glad to act as referees if anyone
is looking for a recommendation.
31. Quality Plumbing and Heating
0800 0933477 / 07727 277968
Previously working on interiors for English Heritage,
friendly and reliable Fraser Smith was recommended
to us for going the extra mile for his customers. He
installs bathrooms, provides general plumbing and
heating services, and 24 hour emergency plumbing call
outs. 12 month guarantee on all work, City & Guilds
qualied, 20 years experience and happy to provide
references.
SPECIAL OFFER: Discounts for OAPs.
32. Steve Angel Plumbing, Heating and
Drainage
01626 773833 / 07778 250393
Third generation plumber, City & Guilds and NVQ
qualied. Bathrooms; kitchens; showers; central
heating; drainage and guttering; repairs and alterations.
All work guaranteed, no job too small, free estimates.
Efcient, reasonable costs.
33. C and L Franklin
01626 369052 / 07815 181065
For all your plumbing, central heating, gas appliance
servicing, landlord safety checks, maintenance and
breakdowns throughout the area. Tom Franklin uses
traditional copper ttings and quality components
(Worcester, Bosch boilers). Very well recommended: The
best plumber Ive come across, efcient, helpful, tidy,
polite and knowledgeable. No job too small, GASsafe
accredited.
Please keep your recommendations
coming in!
All featured businesses have
been recommended.
34. Gary Picken Plumbing and Heating
01803 328858 / 07887 777114
corkstops@yahoo.co.uk
For all your plumbing and heating needs including
gas work, no job too small or too large. GASsafe
accredited, WRAS approved. Quality materials used,
priding themselves on being neat, tidy and reliable.
Recommended for quality workmanship and good
customer service. City & Guilds trained with over 25
years experience. Free estimates. All work guaranteed.
35. S K Plumbing and Solar Services
01626 853082 / 07780 708009
sk@elfandsafety.co.uk
www.elfandsafety.co.uk
For all your plumbing needs including kitchens,
bathrooms and shower rooms. Tiling and Part P limited
electrics provided. Radiators, guttering and Solar Hot
Water Systems (BPEC certied), unvented cylinders.
Everything apart from boilers. No job too small. Available
for emergency call outs. Simon Kiddy is on the Water
Industry Approved Plumber Scheme and is Trading
Standards Buy With Condence approved. They are
members of the REAL Assurance Scheme and MCS
registration expected by November 2012, which enables
the relevant grants to be obtained for solar hot water.
36. South West Plumbing Services
01803 615000
www.swpsl.co.uk
Established for over 15 years, South West Plumbing
Services promise a high quality, cost effective service,
with friendly customer service. For all your plumbing and
heating needs, including solar hot water systems tailored
to your needs. 24hr emergency call outs. Registered
with GASsafe, OFTEC, CIPHE, and CORGI. Consistently
recommended for their efciency.
Chimney Services
For chimney repairs (brickwork) see also Roong.
For seagull control see BirdBusters (feature 100).
37. FlaminGrate
Unit 3 Mannings Yard, Shutterton Bridge,
Dawlish, EX7 0LX
01626 867688
www.amin-grate.co.uk
Friendly Dean Fletcher will supply, design, install and
commission chimney and ue systems and woodburners
to meet your needs and budget. Expert chimney work
and roong service also provided. Free quotations, 19
years experience, HETAS registered, recommended as
knowledgeable and pleasant.
Chimney Sweeps
38. A+J Mason Chimney Sweep Services
01626 362559
mjmason@fsmail.net
Sweeping all types of chimney and ue, sweeping and
installing woodburners. Fitting chimney pots, birdcage
cowls, rain caps, removing birds nests, minor stove
repairs. HETAS registered installer, recommended for
his helpful manner - goes out of his way to help. Polite,
clean.
Chiropodists
39. Adam Creasey FSSCh, MBChA
The Podiatry Clinic
28 Brunswick Street, Teignmouth, TQ14 8AF
01626 771020 / 07973 725022
For all areas of chiropody and podiatry, specialising in
biomechanics and orthotics which can relieve heel
pain, arch pain, lower back pain and knee pain. Almost
all new customers come from recommendations.
Chiropractors
For Chiropractic, Physiotherapy and Sports Injury care, see
Sykes-Verwey Centre (feature 109).
Coal Delivery
See BH Gas (feature 84).
Complementary Therapists
See Well-being.
Computers
For design-led installation of your home-media systems, see
Akitech Electrics (feature 92).
40. Slim Computers
01803 390510 / 07772 368427
simon@slimcomputers.co.uk
www.slimcomputers.co.uk
Simon Cawood provides a professional come-to-you
service for all your home or business computer support
or usage problems. PCs, Macs, Ipads, networks.
Hardware problems, upgrades, internet connections,
virus protection, websites and more. Can offer remote
support or remote tutoring if desired. He tells it to you in
black-and-white, like it is
Please keep your recommendations coming in!
Conservatories
See Double Glazing and Conservatories, Windows and
Doors, Glass and Glazing.
Conservatory Services
For double glazing window and door repairs, see A N Morgan
(feature 53).
41. Devon Air Conditioning and
Refrigeration
01395 267513 / 07791 091455
www.devonrefrigeration.co.uk
Stevan Pearcey helps you get the most use from your
conservatory all year round ensuring that you enjoy
a comfortable temperature whatever the weather. His
xed systems are fully automatic (no emptying water),
almost silent, neat and tidy, and more energy efcient
than other options. 3 year parts guarantee.
Cooker Cleaning
See Oven Cleaning.
Cooker Repair and Installation
See also: Domestic Appliance Repairs.
42. AllBrite Gas
01626 363964 / 01803 322149 /
07899 098337
www.anyapplianceservices.co.uk
Installation, repair, servicing and maintenance for all
makes and models of gas and electric hobs, cookers
and ovens. Analyser tests available to check carbon
monoxide levels. City & Guilds qualied, GASsafe
registered. Recommended for their trustworthiness and
pricing: I just knew I wasnt getting ripped off. Expect
clear and honest advice about the costs of repairs.
Decorators

originally quoted. All businesses in Our Local Expert have been
recommended for quality, service and value for money.
43. Cottage Dcor and Gardening
Services
01803 616437 / 07879 633971
For all internal and external decorating needs, Geoff
Boot has been approved by Age UK for over 10 years.
His many regular customers value his good service
at competitive prices. Recommended for doing an
excellent job.
44. Steve Hodgson
01626 438892 / 07896 532294
Fully NVQ and City & Guilds trained in all aspects
of decorating (internal and external), friendly Steve
Hodgson strives to deliver the best decorating solution
you can nd. Straight with customers, recommended to
us for high quality work and good customer service.
45. IJW Painting Contracting
01626 335382 / 07767 367988
ian.wills@talktalk.net
For all internal and external decorating including
papering, Ian Wills team is the perfect size to provide
a personal service even for larger jobs. 25 years
experience, free estimates, all jobs considered,
recommended to us as very good.
46. D J Nethercott Professional
Decorator
01803 324276 / 07967 612340
dazzydog@aol.com
DJ Nethercott provides quality for all aspects of internal
and external decorating including painting, papering,
coving, etc. Where needed does his own repair work,
carpentry and small building work like plastering. City
& Guilds qualied, established for 28 years, no job too
large or too small. Promising the personal touch, they
go that little bit further to ensure satisfaction. Clients
include the odd celebrity and quality hotels.
47. D W Webster Ltd.
01803 521576 / 07714 103185
www.dwwebsterltd.co.uk
For all painting and decorating work, interior and
exterior. Specialist nishes, wallpaper hanging, xing
coving and ceiling roses, oor coatings and more. David
Websters business was recommended as responsive,
very fair, dependable, honest, and always helpful.
Established for over 20 years, TrustMark accredited,
Dulux Select Decorators.
Dentists
See Susan Farrer Registered Homeopath specialising in dental/
oral care (feature 136).
Disc Jockeys
48. Your Perfect Night
0800 0754082
www.YourPerfectNight.co.uk
Professional and experienced DJ presenters with a
superb standard of lighting and PA systems, suitable for
weddings and corporate events that cannot compromise
on quality. Coverage across the South West.
Dog Services
See Pet Services.
Domestic Appliance Repairs
49. Any Appliance Services
01626 363964 / 01803 322149 /
07899 098337
www.anyapplianceservices.co.uk
City & Guilds qualied local repair specialists for all
makes and models of washing machines, tumble-
dryers, cookers (gas and electric, ranges and hobs).
Recommended for their trustworthiness and pricing:
I just knew I wasnt getting ripped off. Expect clear
and honest advice about the costs of repairs.
50. Kerswell Appliances
01803 875855
kerswellappliances@blueyonder.co.uk
www.kerswellappliances.co.uk
Roger England has been serving the local community
since 1992. Repairing washing machines, tumble-
dryers, dishwashers, cookers, vacuum cleaners etc.
Highly recommended by several customers for his
reliable punctuality and competitive prices. Happy to
give advice over the phone or email.
SPECIAL OFFER: No call out charge when you quote 21Y.
Doors
See also Windows and Doors, Carpenters.
(feature 53).
51. Roll-a-Door (Est.1978)
01803 220250 / 07793 489779
Supply, installation and repair of all kinds of doors,
tailor-made to suit your requirements. Includes garage
doors (electric or manual), specialising in roller-doors. All
work guaranteed.
Double Glazing and Conservatories
See also Windows and Doors, Glass and Glazing.
52. AGS Home Improvements (Est.1974)
Brunel Road, Newton Abbot, TQ12 4PF
Freephone 0500 334449 / 01626 201226
www.agswindows.co.uk
With over 4 decades experience, AGS supply windows,
doors, conservatories (including bases), porches,
fascias, softs, cladding and more, all manufactured
and installed by AGSs own team. Visit their convenient
Newton Abbot showroom to inspect the high quality of
their nish. Phone for a free site visit and no-obligation
quotation for your home. PV Solar Panels and Timber
Cabins also available. TrustMark accredited, GGF
members and FENSA registered. Recommended as
excellent workmen, really nice people to deal with.
53. A N Morgan Window and
Door Repairs (Est. 1983)
01626 240146 / 07503 014761
www.doubleglazingrepairseastdevon.co.uk
Anthony repairs all types of double glazing. No job too
small or too large: front door locks; window hinges;
broken handles; misted glass; cat aps; Velux and
other roof windows. Also security upgrades, window
alarms, leaks and moisture problems xed. Fixed price
quotation before work starts, all work is guaranteed.
54. Sapphire Windows
01803 814299
FENSA registered manufacturers and installers of
windows, doors and conservatories. Happy to advise
on the styles, openings and security that will best suit
your home. All products come with their comprehensive
10 year guarantee. Recommended to us for their good
value.
Drains and Drain Cleaning
See Steve Angel Plumbing, Heating and Drainage (feature 32).
See Central Heating and Plumbing.
Driveways, Patios And Hard Landscaping
For more landscaping, see Garden Services. For more driveways,
see also Builders.
For Driveway Cleaning and Sealing, see Gutter Vax (feature 86).
55. Bovey Macadam
01626 859643 / 07990 970708
c.gosling1@btinternet.com
www.boveymacadam.com
Experts at: tar macadam; chippings; concrete; tar and
chipping; hardcore; block paving. From a small patch to
a complete road with drainage. All types of edging, small
walls and steps. Over 50 years of experience handed
down through 3 generations.
56. Oakwood Paving
01647 432321
www.oakwoodhome.co.uk
Specialising in driveways, patios, paths, walls and the
cleaning and maintenance of drives and patios. 10
year insurance-backed guarantee, 15 year no-sink
guarantee. Trained and approved by Marshalls
(permeable block paving), Oakwood are on the Marshalls
register of approved driveway installers and on the Brett
Approved Installer Scheme. Also approved by Interlay
and the Consumer Protection Association. Quality
workmanship from a local friendly family business.
TrustMark approved.
Quality, Local, Recommended.
Electrical Appliance Repairs
See Domestic Appliance Repairs.
Electricians
For integrated media/cabling (design-led installations of lighting,
televisions and more) see Akitech Electrics (below).
For solar installations see Renewables.
Nearly all work on electrical wiring installations requires
approval under Part P. This includes work in kitchens,
bathrooms and outdoors. An electrician registered for Part P will
certify the work through their professional association so that
Building Control requirements are met.
57. Akitech Electrics
01803 391951 / 07809 742250
www.akitechelectrics.co.uk
Bespoke installations of lighting, home media systems
and more (e.g. subtle and effective installations of TVs,
speakers and wiring). NAPIT registered (Part P). Adam
Atkins is professional, reliable, clean and tidy, and prides
himself on his high-quality nish and design.
58. Four Candles
07885 965979 / 01626 776272 (24 hours)
david@fork-handles.com
www.fork-handles.com
All electrical work from mending a socket or changing a
light-tting to rewiring a house. Careful and competent
work with a good reputation amongst local people. Ring
for a free quotation, no VAT charged. Part P certied,
ELECSA registered and work guaranteed for 2 years.
24 hour emergency call outs. Client feedback -
friendly, reliable and professional.
59. J B Electrical Engineering
01803 328775 / 07795 473306
www.jbelec.co.uk
For all your electrical needs from an extra plug socket
to a complete rewire. Friendly James Brooks is prompt,
professional and offers competitive prices. 24/7
emergency response, NAPIT Part P registered, TrustMark
endorsed. A customer told us: he arrived when he said
he would, and did exactly what I wanted. I wouldnt use
anyone else.
60. MJM Electrical
01626 870554 / 07961 381578
Friendly approachable and reliable Matthew Medwin,
a local tradesman, offers all aspects of electrical
work from a simple additional socket to full rewires.
Qualied to inspect and test installations and Landlords
Certicates. Call for free advice and free estimates no
call out charge. Part P registered with ELECSA insurance
backed guarantees.
61. Morrell Electrical
01626 572112 / 07989 569852
www.morrellelectrical.co.uk
Use Darren Morrell for all your electrical Solutions
including installations, electrical testing, fault nding,
PAT testing and more. NICEIC Domestic Installer (Part
P) City & Guilds qualied, free estimates. Small jobs
welcomed, all areas covered. With a fast, friendly
service. So clean,so polite.
62. Westwood Electrical
01626 866625 / 07960 816970
ray@westwood-electrical.co.uk
Ray Stead provides all your domestic electrical needs
including rewires and installations, specialising in
smoke alarms and re safety for your home. Free
estimates, NICEIC Part P certied, all work considered.
customer service.
Farm Shops and Food Shops

For more quality local food, see also Restaurants.
Devon produces some of the best food in the country enjoy
it at source! Support and meet local farmers and shermen,
reduce food miles.
63. Gribbles @ Occombe Farm Shop
Occombe Farm, Preston Down Rd, Paignton, TQ3 1RN
01803 553980
www.gribblesbutchers.co.uk
Farm shop run by Gribbles Butchers Limited a Devon
business dedicated to supporting the local economy,
farmers and West Country suppliers. With deli counter,
locally grown fruit and veg, hot food and drinks to take
away. Offering top quality West Country produce, and an
in-store butchers, with traditionally reared meat from
Occombe and other local farms.
64. Riverford Farm Shop (Est. 1984)
Staverton, Totnes, TQ9 6AF
01803 762851
The rst Riverford Farm Shop still operates to the
original ethos of organic, local and quality products.
Buy seasonal organic fruit and vegetables, or choose
quality products from the large delicatessen counter
and butchers. A cafe with picnic tables in glorious
countryside serving breakfast, lunch, teas and coffees.
Numerous organic delights including the award winning
Riverford Homity Pie.
coming in!
65. Seafood House
01626 778671
Amanda@seafoodhouse.co.uk
www.seafoodhouse.co.uk
Quality local seafood fresh from their boats, processed
in-house. Collect from the shed or delivered locally.
Fresh sustainable hand-picked crab meat, spider crab,
lobster, hand dived scallops, mussels and line caught
sh.
66. Shillingford Organics
01392 832729
www.shillingfordorganics.co.uk
Wonderful, tasty, seasonally grown, fresh organic
produce distributed through Box Scheme in the Teign
Valley area. Also available at The Ashburton Local Food
Market at Tuckers and The Totnes Friday Market.
Farmers Markets
67. Ashburton Local Produce Market
Tuckers Country Store, Ashburton, TQ13 7DG
Tuesday-Saturday from 9.30am
Info: 07901 983869
www.properporkdevon.co.uk
Real food at a fair price from this well-established,
under-cover local produce market. Award winning
locally produced meat, organic vegetables, cakes,
bread, cheese, owers, preserves, ice cream, fresh sh,
Fairtrade goods, handmade baskets, jewellery, textiles,
cards and much more. Teas, coffees and free biscuits,
and free parking right outside the door!
68. Chudleigh Mixed Produce Market
including Jumble and Bric a Brac
Outside Chudleigh Town Hall, TQ13 0HL
Thursdays 8.30am-1.00pm,
Saturdays 9.30am-1.00pm
Info: 07771 519748
matt@devonshire-deli.com
Every week, rain or shine, stalls include local and
handmade: meats, breads, cakes, pies and pasties, fruit
and veg, cheeses, cards, 2nd hand books, pet products,
gardening plants & goods, rewood and compost
services plus sell your unwanted household goods!
69. Dawlish Local Produce Market
At the Piazza on the Lawn in Dawlish EX7 9AP
First Friday each month 10am-2:30pm
(3pm in summer).
Info: 01626 863388
Bringing fresh local food to local people. A mix of local
produce, plants, gifts and crafts. An outdoor venue so
subject to weather and can be cancelled at short notice
if weather is severe (particularly in high winds).
70. Newton Abbot Farmers and Produce
Market
Courtenay Street, TQ12 2DT
Every Tuesday and Friday 9am-3pm
Info: 01626 215426 / 07901 510183
www.teignbridge.gov.uk/markets
Popular regular produce market with up to 20 traders
selling plants, pies, bread, meat, cakes, jams, cheeses,
eggs, local shellsh and more.
See our website for details of other local farmers
markets including:
Exeter (every Thursday);
Crediton (1st and 3rd Saturday of the month);
Totnes (Pannier Markets on Fridays and Saturdays,
Good Food Market on the third Sunday of every month).
Fencing
See Harry Flockhart (feature 24).
See also Garden Services, Carpenters.
Fireplaces and Stoves
For Stoves, see FlaminGrate (feature 37).
Fishmongers
See Seafood House (feature 65).
Floors and Flooring
See also Carpets and Carpet Fitters, Tiles and Tiling,
Carpenters, Plasterers.
71. Roger Bell Carpet and Flooring
(Est. 1989)
01803 883832 / 07814 943928
www.rogerbellooring.co.uk
Roger Bell brings over 30 years experience tting
and sourcing all types of oor coverings including
carpet, vinyl, vinyl planking, tiles, solid wood ooring
and safety ooring. Brands include Karndean, Amtico
and Altro. Tell Roger what youre looking for and hell
bring samples to your home. He works to his own very
high standards, and was recommended as prompt,
efcient, accommodating and very knowledgeable. Not
to mention good value for money. Landlords should
ask about his hardwearing, good value carpets ideal for
rental properties.
Food Shops
See Farm Shops and Food Shops, Farmers Markets.
Furniture
72. W Cross and Co Ltd.
36 East St, Newton Abbot, TQ12 1AQ
01626 365344
www.crossandco.co.uk
For over 100 years this family run retail furniture shop
has delivered furniture including beds, electric chairs
and beds, lounge suites, carpets as well as bedroom and
living room furniture. Local delivery is free and furniture
replaced by them is removed for free! Cross and Co
believe in providing the highest possible customer
service with quality goods at keen prices. For this
reason this company thrives on repeat business and
recommendations from satised customers. Service
can even include home visits to help understand your
needs and if you cannot get to them, they even let
you try items at home. They helped by moving all the
furniture around and told me I didnt need to worry
about anything!
Furniture Restoration
73. Bayleys Furniture Restoration
01392 876888
www.WoodPerfection.co.uk
A sensible alternative to costly replacement, which also
conserves antiques for future generations. Offering the
full array of professional restoration services on antique
and modern furniture: repairs, restoration and polishing.
Finishes include: French polish; wax; oil and numerous
modern durable nishes. Insurance specialists.
Collection and delivery service to local workshop when
needed. For a personal and knowledgeable service
please telephone Martyn Bayley.
Garage Doors
See also Roll-a-Door (feature 51).
74. Paramount Garage Doors
Freephone 0800 9176054 /
01626 334617
paramountgaragedoors@live.com
www.paramountgaragedoors.co.uk
Supplying and installing all makes of garage doors
and automation equipment, and repairs to all types of
garage doors. Dealing with all major manufacturers
and suppliers, so you can nd a door to suit your style
and budget. 15 years experience, working to the motto:
Your Satisfaction is Our Future. Recommended for
installation of a remote controlled electric garage door:
Quick, polite and efcient. The door performs perfectly.
Garages
See Car Servicing and Body Repairs.
Garden Buildings
See also AGS Home Improvements (feature 52).
For bespoke tree houses, call Jon Bairstow of Treeworks
(feature 130)
75. John Shields Buildings Ltd.
01837 82442
www.shieldsbuildings.co.uk
Timber garden buildings of the highest standard for
your hobby, ofce, workshop, stable or prized car.
Prepared off site to your exact requirements and
erected throughout the Teignbridge and Torbay area. Full
service offered including planning applications and site
preparation. Recommended as very professional, very
impressed with the choices they offered. Lovely men, all
work completed in a day. Really efcient. Very pleased.
Garden Services, Gardening
See also Garden Buildings, Tree Surgeons, Home
Maintenance.
originally quoted. All the businesses in Our Local Expert have
been recommended for quality, service and value for money.
Organic peat-free compost, topsoil, farmyard manure
and organic soil improvers. All delivered to your door by
Mann Eco Fuels, 01803 529367 / 07967 965185,
www.mannecofuels.co.uk
76. Harris Home and Garden
01803 615588 / 07804 696731
harryneet@yahoo.co.uk
www.MaintenanceAndGardenServices.co.uk
Friendly Mark Harris performs all garden and
landscaping tasks. Landscape design, fencing,
brickwork, paths and walls, hedges and trees.
Recommended as reliable, excellent, cost effective.
CRB checked, no VAT charged, all jobs considered.
77. Seager Garden Services (Est. 1997)
01803 875260
Enthusiastic family-run business who pride themselves
on quality work. Providing regular maintenance, tree
surgery up to 18 feet, clearances and restoration of
dilapidated gardens. No job too large - Julian Seager
is RHS trained, and has experience from Agatha
Christies estate at Greenaway Gardens. Happy to
work under direction, or can be trusted to manage all
aspects of your garden. Sympathetic to the needs of the
elderly or inrm. Has experience of working in private
gardens, holiday homes, residential homes, campsites,
commercial buildings and large estates. Excellent.
78. Beer Gardens
01626 891690 / 07964 880489
www.beer-gardens.net
Michael Beer performs garden maintenance,
landscaping, garden design and planting schemes.
Qualied at Bicton College in both Horticulture and
Garden Design, working between Teignmouth and
Exeter.
79. Cottage Dcor and Gardening
Services
01803 616437 / 07879 633971
For all garden maintenance tasks including lawn
mowing, hedge cutting, weeding and more using his
own equipment. Geoff Boot has been approved by Age
UK for over 10 years. His many regular customers value
his good service at competitive prices. Recommended
for doing an excellent job.
80. Devon Landscapes (Est. 1993)
01803 606435 / 07890 600357
paulcauleld66@hotmail.com
For all garden maintenance tasks including lawn
mowing, pruning, turng and fencing. Paul Caulelds
small team are reliable and take pride in what they do.
They were recommended to us as excellent. No job too
small, free estimates. Fully insured, Trading Standards
approved, all staff CRB checked, all staff NPTC certied.
81. EasiGrass Devon
01647 432321
www.oakwoodhome.co.uk
Articial grass so good it won an RHS Gold medal.
Allows children and animals to play without getting
muddy all year round. Great for areas where grass wont
grow, or for a long-lasting maintenance-free lawn.
Underlay cushioning available for child play areas.
82. Perrys House and Garden Services
07886 255154
perrylead@hotmail.com
www.perrygardens.com
Mike Perry provides a personal approach that helps you
achieve what you want for good value. For all aspects
of gardening, specialising in maintenance and small
scale landscaping. Free quotations within 20 miles of
Buckfastleigh, insured. Recommended by a Chudleigh
customer for: excellent services, hardworking and
reliable, very professional.
SPECIAL OFFER: One free perennial to each new customer
mentioning Our Local Expert.
Gas Installations

Check that gas installers are on the GASsafe register a legal
requirement.
See: www.gassaferegister.co.uk for details. [Prior to April 2009,
this was known as CORGI - which still exists as a quality-based
trade association.]

For Gas cooker connections see AllBrite Gas (feature 42).
See also Central Heating and Plumbing.
83. Gary Picken Plumbing and Heating
01803 328858 / 07887 777114
corkstops@yahoo.co.uk
For all your plumbing and heating needs including
gas work, no job too small or too large. GASsafe
accredited, WRAS approved. Quality materials used,
priding themselves on being neat, tidy and reliable.
customer service. City & Guilds trained with over 25
years experience. Free estimates. All work guaranteed.
Gas Suppliers
84. BH Gas
01626 8333358 / 07590 831508
www.bh-gas.co.uk
For gas supplies and bottled gas, solid fuels (coal) and
kindling, sundries and logs. Free delivery, fast friendly
service (next day where possible), very competitive
prices. ADR qualied to carry bottled gas and Calor Gas.
Gates
See Roll-a-Door (feature 51), also Steve Angel (feature 141).
Glass and Glazing
85. Paignton Glass Works Ltd.
16 Marldon Road, Paignton, TQ3 3QZ
01803 558096 / 01803 555737
www.paigntonglass.co.uk
For all your glass, glazing and double-glazing needs
including privacy glass (frosted or patterned), bespoke
shower screens and glass balconies. Paignton Glass
provide supply-only or supply and install for a range of
products which are made to measure and manufactured
to the highest standards. Local delivery, free quotes and
no obligation surveys from this family business with
over 50 years of personal service. TrustMark accredited,
FENSA registered.
All featured businesses have been recommended.
coming in!
Gutters and Gutter Cleaning
For gutter replacement see Harry Flockhart (feature 24).
For gutters and drainage see also Steve Angel Plumbing and
Drainage (feature 32).
86. Gutter Vax
Freephone 0800 0696666 /
07967 836275
guttervax@ymail.com
Easy reach gutter and high-level surface cleaning,
without the need for ladders, scaffolding or access
equipment.
Hair and Beauty
87. Hairazors Hair and Beauty
4 Bridge Road, Shaldon, TQ14 0DD
01626 872272
www.hairazors-hairandbeauty.co.uk
Well recommended for great service at realistic prices,
Hairazors offer the full range of hairdressing from
senior and regular stylists. Products include Wella,
Paul Mitchell, OPI and ghd styling products. Also for
manicures, pedicures, eyebrow shaping and tinting.
Fabulous beautician and great atmosphere.
Qualied, experienced staff. Models always required for
training (Monday eves). Party packages for hen parties
or pamper parties.
Handyman / Handyperson
See Home Maintenance.
Home Delivery

Not everyone can visit shops, and not everyone is happy to order
online. The following local businesses provide telephone sales
services for home deliveries (as well as online shopping).

Shillingford Organics for vegetables in the Teign Valley
(feature 66).
Fresh, local, sustainable seafood delivered to your door through
Seafood House (feature 65).
For home delivery of gas, bottled gas, coal, logs, kindling and
sundries, see BH Gas (feature 84).
Logs, sustainable fuels, organic peat-free compost,
topsoil, farmyard manure and organic soil improvers
all delivered to your door by Mann Eco Fuels,
01803 529367 / 07967 965185,
Home Maintenance
See also Builders, Carpenters, Garden Services. For disabled
adaptations to houses, see Mobility.
88. Proper Job Home Maintenance
01626 832995 / 07926 078188
Thoughtful and friendly Paul Johnson can perform
most jobs and general maintenance on your home.
Bathrooms; restoration; exterior painting; decorating;
installing woodburners and ues; emergency repairs;
external cleaning; fencing and paving. Working in the
Teignbridge area. Recommended for attention to detail
and conscientious attitude, we found Pauls quotes to
be very fair.
89. D W Webster Ltd.
01803 521576 / 07714 103185
www.dwwebsterltd.co.uk
For small works and repairs, from putting up shelves
and xing guttering to complete renovations. David
Websters business was recommended as responsive,
very fair, dependable, honest, and always helpful.
Established for over 20 years, TrustMark accredited,
Dulux Select Decorators.
Homeopaths
See Well-being.
Interiors
See Lights and Lighting, Decorators, Tiles and Tiling,
Carpenters, Kitchens, Bathrooms.
Kennels
See Pet Services.
Kitchens
See also Matt Ford Carpentry and Building (feature 25).
See also Bathrooms, Carpenters, Builders, Tiles and Tiling.
90. Abbot Services
01626 361620 / 07977 777267
kevinlamacraft@live.co.uk
Abbot services design, plan and install your dream
kitchen. All associated works provided as required
(electrical, gas, tiling, decorating and ooring). Call for
an informal chat and start planning your ideal kitchen
today. Established for 15 years, no VAT.
91. Steve Miller Kitchen Installer
01626 214491 / 07974 759456
Kitchen design and installation; supply (if desired)
and t. Plumbing, gas, electrics, tiling all provided
on your behalf, taking the stress out of your project.
Recommended as very good value, very tidy and good
worker. Takes pride in his work.
coming in!
Landscaping
See Garden Services, Fencing, Driveways.
Lawncare
See Garden Services.
For articial grass see EasiGrass Devon (feature 81).
Lights and Lighting
92. Akitech Electrics
01803 391951 / 07809 742250
www.akitechelectrics.co.uk
Bespoke installations of lighting, home media systems
and more (e.g. subtle and effective installations of TVs,
speakers and wiring). NAPIT registered (Part P). Adam
Atkins is professional, reliable, clean and tidy, and prides
himself on his high-quality nish and design.
Locksmith
93. A-Z Security Solutions
01626 776161 / 01803 670297
a-zsecuritysolutions.co.uk
Emergency Lockout Service. Lock Fitting - UPVC
Specialist. Access Control - Door Entry Systems.
Loft Conversions
See also Builders, Carpenters.
94. Building Devon Ltd.
01626 778936 / 07817 707046
www.buildingdevon.co.uk
If you are looking to improve not move, Building
Devon perform quality loft conversions (also extensions,
refurbishments and single-house new builds). Barry
Webb and Jason Thomas are qualied carpenters plus
specialists, who were recommended for the quality of
their work. They offer constructive suggestions to help
you nd the best solutions to your needs, and specialise
in eco-build when desired.
95. Lee and Lee Extensions and
Conversions
01803 212935 / 07919 550954
www.leeandlee.co.uk
Specialising in extensions, loft conversions and barn
conversions, Lee and Lee are perfectionists who
pride themselves on being quick, extremely clean and
fantastic value for money. Recommended by Shaldon
resident for superb extension, project completed before
time. Happy to provide contact details of very satised
customers.
Logs
See also BH Gas (feature 84).

For domestic use, seasoned hardwood reduces the risk of
chimney res.
96. Mann Eco Fuels
01803 529367 / 07967 965185
Seasoned hardwood logs, recycled, renewable and
sustainable fuels for open res, woodburners, multi fuel
stoves and chimineas. Also organic peat-free compost,
topsoil, farmyard manure and organic soil improvers.
Delivered to your door.
Marquees
97. Devon Marquee Company Ltd.
01647 433530
www.devonmarquee.co.uk
For weddings, parties, celebrations and corporate
events. Recommended for experience and efciency.
Advice on all aspects including lighting, furniture,
heating, linings, dance oors and stages.
SPECIAL OFFER: Mention Our Local Expert for free site visit.
Massage
See Body Work Therapists Ltd. (feature 107).
For chiropractic, physiotherapy and sports injury care, see
Sykes-Verwey Centre (feature 109).
Metalwork
See Steve Angel (feature 141).
Mobility
98. Gozna Services Ltd.
01395 233938 / 07803 267929
www.goznaservices.co.uk
Gozna Services listen to your needs and adapt your
home accordingly. A building company specialising in
disabled bathroom conversions, wheelchair ramps,
custom-built handrails, staircases, balconies and more.
Recommended as friendly, helpful and professional.
Oil Heating Engineers
See Climate Solutions South West (feature 30),
South West Plumbing Services (feature 36).
Organic Food
See Farm Shops and Food Shops, Farmers Markets.
Osteopaths
See Well-being.
Oven Cleaning
99. Cleaner Cookers
01392 555430 / 07989 576959
www.cleaner-cookers.co.uk
Bring your oven back to its former glory! Cleaner
Cookers specialise in the cleaning of ovens, ranges,
Agas, hobs, extractors and other domestic appliances
with a minimum of mess and fuss. Eco-friendly solutions
wherever possible, CRB checked.
Oven Repairs and Installation
See AllBrite Gas (feature 42).
See also Domestic Appliance Repairs.
Painters and Decorators
See Decorators.
Pest Control
100. BirdBusters
07896 332047
birdbusters@hotmail.co.uk
www.birdbusters.co.uk
Steve Proctor provides prompt and economic solutions
to pest control problems including seagulls, pigeons,
rats, mice and wasps nests. Can clear gutters
and remove moss from roofs at the same time.
Recommended by Shaldon resident for a seagull
defence system. Nice and polite. Good value for
money.
Pet Services
101. Animal Paradise
Haldon Drive, Clapham, Exeter, EX6 7YG
01392 832595
animalparadise@btconnect.com
A friendly, family-run boarding kennel and cattery.
Collection and delivery service available, inspections
welcome without appointments (11am - 3pm). Open 7
days a week from 8.30am - 5.30pm.
102. Barking Mad Home from Home Pet Care
01752 769453
www.barkingmad.uk.com
Dogs stay in private homes with loving host families
whilst you are on holiday. All existing routines
maintained. Our dog was cared for just as he is at
home.
103. Happy Stay
Meadowelds, Velwell, Dartington, TQ9 6AB
01803 762669
www.cattery-devon.co.uk
Family-run animal holiday home, popular with local vets.
Set in quiet countryside near Totnes, all pens are heated
indoors with enclosed outside runs. Most needs and
diets catered for. Part of the South Devon Cats Rehoming
Charity for rehoming and boarding cats.
104. Kingsteignton Vets
21 Gestridge Rd, Kingsteignton, TQ12 3EZ
(Main) 01626 354260
11 Fore St, Bovey Tracey, TQ13 9AD
(Branch) 01626 833303
90 Fore St, Chudleigh, TQ13 0HT
(Branch) 01626 853280
Call 01626 354260 (24 hours) for
emergencies.
www.kingsteigntonvetgroup.co.uk
Established in 1904, this is a highly recommended mixed
practice (domestic pets, horses and farm animals), for
all your animal requirements. Their experienced and
dedicated team was recently awarded RCVS Tier 2, which
awards the high standards they maintain. They offer a
vast array of services, both preventative and diagnostic.
With an experienced team of Registered Veterinary
Nurses they are also happy to provided free pet clinics,
covering issues from dental, weight, rabbit and senior
pets. Please phone for more information.
105. Seymour Vets Ltd. (Est. 1986)
115 Preston Down Road, Paignton, TQ3 1DS
01803 522100
The Old Smugglers Inn, Steamer Quay Rd, Bridgetown,
Totnes, TQ9 5AL
01803 866283
www.seymourvets.co.uk
Mixed practice dealing with domestic pets as well as
horses, farm animals, birds and exotic pets. Services
include microchipping, vaccinations, and visits by
appointment throughout Torbay and beyond.
Emergency cover and 24 hour advice on Totnes number.
Small Animal Hospital facilities available at main Totnes
practice. RCVS accredited.
Photographers
106. Helen Lisk Photography
07967 395901
helen@helenliskphotography.co.uk
www.helenliskphotography.co.uk
A wedding and lifestyle portrait photographer, with a
friendly and relaxed approach. Helen takes beautiful,
natural images that capture the real personality of the
people shes photographing, and the genuine moments
and emotions of a wedding. Lifestyle portraits take
place in your own home or favourite nearby location.
See examples of Helens wonderful work on her website.
Physiotherapists
See also Well-being.
107. Body Work Therapists Ltd.
01626 852575
Musculo/Skeletal/Lymphatic Therapy
Remedial and Sports Massage.
www.muskelym.co.uk
A head-to-toe evidence based treatment that nds
and clears connections between problems collected
over years of hard work. Musculo-skeletal problems
like whiplash, low back pain and sciatica, are eased
using the patients muscles rather than external force
which generally leads to a long lasting resolution of the
problems. For the Lymphatic-immune system, gentle
massage reduces problems such as bloating, infertility,
adhesions and chronic fatigue. Phone for more
information, or see very informative website.
108. The Pain Management Clinic
01626 776751
speat@hotmail.co.uk
If you suffer from persistent aches and pains, or can
no longer do the things you want, Pain Management
may work where other treatments have failed. Sarah
Peat (MCSP AACP) uses the latest techniques including
Cognitive Behavioural Therapy, TENS, acupuncture and
physiotherapy. A come-to-you service drawing on 15
years experience working in NHS pain clinics, to improve
the quality of your life.
109. Sykes-Verwey Centre
Chiropractic, Physiotherapy and Sports
Injury Care.
16 Keyberry Park, Newton Abbot, TQ12 1BZ
01626 353334
www.chiropractorinnewtonabbot.co.uk
For back and neck pain, muscle strains, headaches
and sport injuries. The Sykes-Verwey centre is a family
run clinic since 1964 with a reputation for integrity,
diagnosis and clinical results. Members of British
Chiropractic Association and registered with the
General Chiropractic Council and Chartered Society
of Physiotherapy. Spacious treatment rooms, ample
parking. Free initial consultations.
Plasterers
See also Builders.
110. Parkway Plastering
01626 240599 / 07773 591113
info@parkwayplasteringexeter.co.uk
www.parkwayplasteringexeter.co.uk
Dean Sharland is ideal for all your plastering needs
including re-ceilings, coving, artex, extensions,
refurbishments, or preparing surfaces for decorating.
Highly recommended for the quality of his nished
workmanship, and for working hard, to your deadlines.
111. Dave Thornton Plastering Services
07771 694679
29 years experience, internal and external plastering,
oor screeding, coloured render and more. Quality and
reliable service guaranteed. Recommended to us as
reliable and excellent.
Plumbing
See Central Heating and Plumbing.
Podiatrist
See Adam Creasey (feature 39).
Pressure Washing
112. Gutter Vax
Freephone 0800 0696666 /
07967 836275
guttervax@ymail.com
External cleaning for patios, driveways, decking, walls
(includes grafti removal), roofs, rooine and other
hard-to-reach areas.
Property Maintenance
See Home Maintenance, Builders, Garden Services,
Decorators, Carpenters.
Renewables
113. Climate Solutions South West
01626 798799
www.climatesolutionssouthwest.co.uk
Your Local Plumbing & Heating Specialists.
For all your Solar & hot water needs. Repairs, servicing
& installation. GASsafe & OFTEC registered, also
members of The Solar Trade Association & Trading
Standards Buy With Condence scheme. It has been
a pleasure to do business with them and we would
be glad to act as referees if anyone is looking for a
recommendation.
114. S K Plumbing and Solar Services
01626 853082 / 07780 708009
sk@elfandsafety.co.uk
www.elfandsafety.co.uk
For Solar Hot Water Systems (BPEC certied),
installations, service and repairs. Also unvented cylinders
and all your plumbing needs. Part P limited electrics
provided. No job too small. Available for emergency call
outs. Simon Kiddy is on the Water Industry Approved
Plumber Scheme and is Trading Standards Buy With
Condence approved. They are members of the REAL
Assurance Scheme and are in the process of MCS
registration, which will enable the relevant grants to be
obtained for solar hot water.
Restaurants

Weve heard great things about Simply Fish in Brixham
showcasing the freshest range of locally caught sh. One local
food expert told us they serve the best sh and chips hes ever
eaten, and there is more than just sh and chips on the menu.
115. No.7 Fish Bistro
Beacon Terrace, Torquay, TQ1 2BH
01803 295055
www.no7-sh.com
Award-winning small family run bistro-style sh
restaurant. Fresh local sh and shellsh and a good
wine list are served in a friendly and unpretentious
manner. Overlooking Torquays harbourside, 5 minutes
from town centre with ample parking.
116. ODE true food
In their own words: Locally inspired, sustainably
focussed.
ODE - dining
21 Fore Street, Shaldon, TQ14 0DE
01626 873977
24 covers in a sensitively refurbished Georgian town
house, with a menu based on organic and local seasonal
produce, including daily line-caught sh. Recommended
for fantastic avours.
Cafe ODE
Ness Cove, Shaldon, TQ14 0HP (follow signs for the
Zoo)
www.odetruefood.com
Licenced cafe with affordable family food, cooked
and served by chefs. Indoor and outdoor seating (dog
friendly) with wonderful views to Teignmouth and the
South Devon coast. Cream teas, sh and chips, mussels
with artisan bread and much more. Breakfasts, lunches
and early evenings. Convenient parking.
117. Old Rydon Inn
Rydon Road, Kingsteignton, TQ12 3QG
01626 354626
www.oldrydoninn.co.uk
Experienced chef-owners Charlie and Amy have restored
The Old Rydon to its former glory, bringing passion and
enthusiasm to the kitchen. Locally sourced seasonal
sh, meat, veg and fruit is cooked in a wide variety
of styles from a regularly changing menu. Legendary
(and generous) Sunday roasts are very popular, light
lunches also available. Lucky locals can even enjoy the
Thai Kitchen take-away currently open Wed-Sat, and a
function room is available for events and parties.
Dog friendly garden and bar area.
118. The Riverford Field Kitchen
Wash Barn Buckfastleigh, TQ11 0JU
01803 762074
eldkitchen@riverford.co.uk
www.riverford.co.uk
Making the best use of seasonal organic produce.
Gutsy, no-nonsense food simply cooked from the best
ingredients, all enjoyed in a relaxed and communal
atmosphere. Family-friendly food served on the table
for you to help yourself. Irresistible puddings and a
set menu which changes daily. Advanced booking is
required.
119. Rodean Restaurant
The Triangle, Kenton, EX6 8LS
01626 890195
www.rodeanrestaurant.co.uk
Exeters best kept secret. A family-run restaurant
beside the village green in unspoilt Kenton, serving the
nest West Country produce from a changing menu.
All food lovingly prepared on site including homemade
bread and ice cream. Renowned for beautiful
presentation, consistent high quality and excellent
service. Open Tues-Sat eves and Sunday lunches.
120. The Thatched Cottage Restaurant
9 Crossley Moor Road, Kingsteignton,
Newton Abbot, TQ12 3LE
01626 365650
www.TheThatchedCottageRestaurant.com
Family run restaurant in an oak-beamed 16th Century
House, ideal for ne dining in a relaxed, welcoming
environment. All food freshly prepared on site using
locally sourced ingredients. Special dietary needs
catered for. Walled garden for summer dining, roaring
open re for winter. Large car park. Good value for
money food very well presented.
NOTE: You could win a 50 voucher to spend at The Thatched
Cottage Restaurant by telling us about local businesses you use
and trust in our Reader Competition (see back pages).
Look on our website for suggestions of quality independent
restaurants in Exeter and East Devon, if you fancy excellent food
as an excuse for a day out.
Remember to tell the businesses
you contact that you saw their
name in Our Local Expert so they
know that it is working for them
as well as for you.
Quality, Local, Independent
Roong
See also Builders.
For chimney repairs (brickwork) see also FlaminGrate
(feature 37).
For Roof Cleaning and Sealing, see Gutter Vax (feature 112).
For seagull control see BirdBusters (feature 100).
121. Avenir Roong
01803 405811 / 07712 647886
www.AvenirRoongSouthWest.co.uk
Avenir Roong South West offers a at roof system,
which is a single sheet of rubber (Firestone EPDM), cut
to the size of your roof, so no joins, no leaks. The rubber
doesnt deteriorate or break down over time. 20 year
guarantee provided, but the rst roof was installed 40
years ago and is still going strong!
122. N Smale Roong
01803 392890 / 07971 295537
www.nsmaleroongdevon.co.uk
For all aspects of roong including leadwork, roof
repairs, new roofs, maintenance and single-ply rubber
roong. Nick Smale is City & Guilds qualied, has
15 years experience, and was recommended as
hardworking, reliable, takes pride in his work and is
highly skilled in his eld. Works with building control
on your behalf, helps you understand other elements of
your property while scaffolding is in place (chimneys,
guttering, etc). Commercial clients include local schools
and the Police.
123. SMW Roong Ltd.
01803 868551
www.smwroong.co.uk
For all aspects of roong, SMW offer the entire solution
including loft conversions and solar PV installations
while the scaffolding is in place. Established for 20
years with commercial as well as domestic experience.
Members of NFRC and TrustMark accredited. Offering
peace of mind for the customer with xed price quotes
and other sensible payment terms. Recommended to us
for high quality work and good customer service.
124. Vintage Roong
01626 202129 / 07528 555508
All types of roong undertaken: at roong; tiling;
slating; lead work. Also damage repair. Trained in
preservation on churches and listed buildings. Bryan
Kesby has 35 years experience. Promising a good
job at a fair price. Recommended as Hardworking,
conscientious, long-experienced, and easy to get on
with.
Rooine
See Double Glazing, Windows and Doors.
Scaffolding
125. Exeter Scaffolding Limited
Unit 3, West Wheatley Farm, Westwood Lane,
Longdown, Exeter, EX6 7RX
01392 811771
exeterscaffolding@blueyonder.co.uk
www.exeterscaffolding.com
A prompt reliable service including rapid response and
emergency work. CITB registered, fully insured. Free
quotations, no job too small. Recommended to us as
efcient, good workers, competitive in price.
Seagull Control
See BirdBusters (feature 100).
Security
See also A-Z Security Solutions (feature 16).
126. Tamar Security Services
01392 342343
www.tamarsecurity.co.uk
A friendly family business which now incorporates
Venture security, making Tamar the largest independent
security solutions provider in Devon. They advise, install
and maintain intruder alarms, CCTV, re alarms, door
entry systems and gate automation. Engineers available
on 24 hour call-out service.
Recommended to us for their good workmanship.
NSI accredited and approved. Phone for no obligation
surveys.
Sheds
See Garden Buildings.
Solar PV, Solar Hot Water
See Renewables, also SMW Roong (feature 123).
The businesses in Our Local Expert
have been recommended, so you can
be sure of the best service.
Call or email with comments on
businesses featured, or recommend
others you think should be included.
Solicitors
127. Wollen Michelmore
Carlton House, 30 The Terrace, Torquay, TQ1 1BS
01803 213251
Belgrave House, 2 Winner Street, Paignton, TQ3 3BJ
01803 521692
15-21 Market Street, Newton Abbot, TQ12 2RN
01626 332266
www.wollenmichelmore.co.uk
For all your domestic and commercial concerns, Wollen
Michelmore promise clear pricing, quick appointments
and face to face contact. Services include accident and
compensation claims; matrimonial and child care (at
xed rates if desired); and mediation service to help
avoid the expense of taking disputes to court. Also skilled
with agricultural and maritime law. Recommended as
highly professional in all legal matters. Very reputable
and solid advice.
Sports Massage
For chiropractic, physiotherapy and sports injury care, see
Sykes-Verwey Centre (feature 109), see also Physiotherapists.
Staircases
See Harry Flockhart (feature 24).
Stoves
See FlaminGrate (feature 37).
Taxis
128. Teignbridge Taxis
01626 333333
www.teignbridgetaxis.co.uk
Recommended to us for their reliability, availability and
polite drivers, Teignbridge Taxis have 30 cars picking
up throughout Teignbridge and Torbay. Fleet includes
5 seater wheelchair access; 6 and 8 seater cars. Good
rates to Exeter airport.
Tiles and Tiling
See also Bathrooms.
129. Matt Leftwich
01803 393945 / 07917 714754
mattleftwich@hotmail.com
Specialist tiling for ooring, walls, kitchens, bathrooms
and wetrooms including mosaics and natural stone.
Discuss your needs with Matt, and let him source your
tiles to share his trade discount. Proud of his reputation
which is based on quality of work, reasonable prices and
reliability. All jobs considered.
Tree Surgeons
See also Garden Services.
130. Treeworks (Est. 2001)
01626 854905 / 07939 525599
www.tree-works.com
For all your tree surgery needs, Jon Bairstow is NPTC
qualied with 5m public liability insurance. All sites
left clean and tidy. Tree surgery, stump removal, hedge
trimming, landscape design and application, fencing,
decking, wood chip and log delivery. A hard grafter who
loves his job, Jon Bairstow was recommended as very
efcient and courteous.
TVs, Aerials and Satellite
See Aerials.
Tyres and Exhausts
See Car Servicing and Body Repairs.
Upholstery Cleaning
See Carpet Cleaning.
Valeting
See Car Valeting.
Vets
See Pet Services.
Wall Tie Expert
131. Wall Tie Technology
01626 200477 / 07778 136669
walltie@blueyonder.co.uk
Wall tie failure is often highlighted in surveys, particularly
when properties display horizontal cracks on the
brickwork, especially common in 1930s houses. Friendly
Gary Bennett surveys, reports and repairs wall ties when
necessary.
Please tell us your experiences of
listed businesses, so we can be sure to
maintain our high quality standards.
Websites
132. Slim Websites
01803 390510 / 07772 368427
simon@slimcomputers.co.uk
www.slimwebsites.co.uk
Professional website design at affordable rates. Simon
Cawood is an experienced professional offering a wide
range of options including graphic design, SEO (Search
Engine Optimisation packages) websites you can update
yourself, online shops and more. Blinding ideas - he
tells it to you like it is.
Welding
See also Steve Angel (feature 141).
133. Gozna Services Ltd.
01395 233938 / 07803 267929
www.goznaservices.co.uk
Welding and Steel Fabrication of custom-made ramps,
handrails, balconies, gates and more. Friendly helpful
and professional.
Well-being
See also Chiropodists.
134. Body Work Therapists Ltd.
01626 852575
Musculo/Skeletal/Lymphatic Therapy
Remedial and Sports Massage.
www.muskelym.co.uk
A head-to-toe evidence based treatment that nds
and clears connections between problems collected
over years of hard work. Musculo-skeletal problems
like whiplash, low back pain and sciatica, are eased
using the patients muscles rather than external force
which generally leads to a long lasting resolution of the
problems. For the Lymphatic-immune system, gentle
massage reduces problems such as bloating, infertility,
adhesions and chronic fatigue. Phone for more
information, or see very informative website.
135. Heather Conway Licensed
Homeopath
01626 779054 / 07542 469557
www.a2zhomeopathy.co.uk
Heather Conway is a professional experienced
homeopath, established locally for over 12 years. Local
clinics and home visits available call for details.
136. Susan Farrer MFHom Dent BSc Hom
Registered Homeopath specialising in
dental /oral healthcare
01626 771184 (direct line)
0844 3879900 (clinic)
07885 530915
www.denthom.com
Homeopath and Asyra trained bioresonance practitioner.
Faculty of Homeopathy, BHDA,CMA, CThA member
with 40 years experience in dentistry. Consultancy
only. Working from Teignmouth, Devon. Free 15 minute
consultation to see if this approach is for you.
Susan has been very highly recommended for the huge
differences she makes to peoples lives suffering from
health issues, using a holistic approach. Very honest,
full of empathy, sincere.
137. The Pain Management Clinic
01626 776751
speat@hotmail.co.uk
If you suffer from persistent aches and pains, or can
no longer do the things you want, Pain Management
may work where other treatments have failed. Sarah
Peat (MCSP AACP) uses the latest techniques including
Cognitive Behavioural Therapy, TENS, acupuncture and
physiotherapy. A come-to-you service drawing on 15
years experience working in NHS pain clinics, to improve
the quality of your life.
138. Julie Potter BSc (Hons) Acupuncture
MBAcC
Lemon Acupuncture Clinic, 19 Lemon Road,
Newton Abbot, TQ12 2BA
01626 212382 / 07565 741594
www.lemon-acupuncture.co.uk
Acupuncture is a gentle and natural form of healing to
promote good health, and is commonly used to treat
conditions such as headaches and migraine, back pain
and other pain, sleep disturbances, anxiety, menstrual
and menopausal symptoms, digestive problems, low
energy and more.
Many people notice profound changes in the way
they are feeling - not only improvement in their initial
complaint, but an overall sense of improved health,
well-being and balance.
139. Sykes-Verwey Centre
Chiropractic, physiotherapy and sports
injury care.
16 Keyberry Park, Newton Abbot, TQ12 1BZ
01626 353334
www.chiropractorinnewtonabbot.co.uk
For back and neck pain, muscle strains, headaches
and sport injuries. The Sykes-Verwey centre is a family
run clinic since 1964 with a reputation for integrity,
diagnosis and clinical results. Members of British
Chiropractic Association and registered with the
General Chiropractic Council and Chartered Society
of Physiotherapy. Spacious treatment rooms, ample
parking. Free initial consultations.
Remember to tell the businesses you
contact that you saw their name in Our
Local Expert so they know that it is
working for them as well as for you.
Where do the recommendations come from?
The businesses featured here have been recommended by local people like YOU! Readers of Parish
Magazines, local Newsletters, friends and colleagues at places of work. People from the local community
who appreciate a quality, trustworthy service. We need your feedback (good and bad) about businesses
we feature and businesses we dont, to ensure the quality of our publication. No business is accepted
without prior recommendations or adequate references, and we exclude businesses when we are aware of
malpractice or bad workmanship. Readers who contact us with feedback are entered into our prize draw
(see competition on opposite page).
The difference between value for money and cheap
Businesses featured here will not necessarily be the cheapest around. They have been chosen for providing
quality services and quality products.
Saving money in the short-term might cost you more in the long-term, especially if you have to pay for the
same job to be done twice because your chosen supplier has cut corners to keep the price down. Have you ever
bought cheap bin liners?
Windows And Doors
(feature 53).
For wooden and UPVC windows see Matt Ford Carpentry and
Building (feature 25).
See also Double Glazing and Conservatories, Carpenters,
Glass and Glazing.
140. Sapphire Windows
01803 814299
FENSA registered manufacturers and installers of
windows, doors and conservatories. Happy to advise
on the styles, openings and security that will best suit
your home. All products come with their comprehensive
10-year guarantee. Recommended to us for their good
value.
Woodburning Stoves
For showroom and/or installation see FlaminGrate (feature 37).
For installation only see A + J Mason (feature 38),
LSJD (feature 4).
Wooden Floors
See Roger Bell Flooring (feature 71), also Carpenters.
Wrought Iron
141. Steve Angel
01626 773833 / 07778 250393
Gates, handrails, safety rails, ironwork, steel fabrication,
welding and more. Steve Angel manufactures solutions
bespoke to your needs.
Please keep your valued
recommendations coming in!
Tell us who you thinks
good and win prizes!
Your feedback and recommendations are essential to ensure the quality of Our Local Expert.
We need to know what you think about the businesses we feature, and others you think are
good enough to appear next year.
By sending us your feedback, you could win:
50 te spend at quality local independent
restaurant The Thatched Cottage in
Kingsteignton (see feature 120).
15 te spend at any 6ribbIe's 8utchers,
including the wonderful Occombe Farm Shop
in Preston (see feature 63).
Please send all feedback to:
Post: Nicholas Hall, Our Local Expert, Alexandria Road, Sidmouth EX10 9HD
Email: nick@OurLocalExpert.co.uk, Web: www.OurLocalExpert.co.uk.
You will be entered into a prize draw once for each business you recommend.
Winners will be drawn by the publisher and notied by 30th September 2013.
We will only pass your details to the prize suppliers. Full competition T+Cs on our website.
The smallprint
As publishers, we act in good faith in featuring businesses that have been recommended to us, and make
every reasonable effort to ensure that information is up to date. Not all businesses recommended to us
choose to feature, and there is a cost to feature. There is no inference that businesses included are better
than those that do not feature. We are not the agents of any of the businesses featured and we do not
accept any responsibility for any consequence arising from the employment of any person or business
appearing in this publication. We do not accept responsibility for any inaccuracies errors or omissions, or
for the products or services appearing in this publication. You should not rely on the content of Our Local
Expert when making important nancial, personal or business decisions. For such decisions you should
seek the advice of professionals whose advice is appropriate for your circumstances. All website links from
www.OurLocalExpert.co.uk that connect to other sites are listed only for your information and convenience
we do not endorse these sites or the accuracy of their content. We cannot ensure or guarantee the
security of any information transmitted over the Internet. When contracting work, you contract directly with
the business listed, not with us. We cannot guarantee work or availability. We recommend that you satisfy
yourself with the quality of contractors work. We are not liable for consequential loss.
How to work well with Tradespeople
1. Before work begins - check legal requirements
Building regulations approval is usually required for internal work like removing a wall or converting a garage.
Note that Building Regulations and Planning Permission are totally separate - not requiring one does not mean
you do not need the other!
If you decide to sell your house in the future, your buyers solicitor will ask for a copy of all Building Regulations
and Planning consents. If you dont have these, it could hold up or even stop the sale of your house.
Many changes to your electrical wiring installations require approval under Part P. This includes all work in
kitchens, bathrooms and outdoors. An electrician registered for Part P will be able to self-certify the work
without the need for a Building Control application.
Building regulations will apply if you want to install or move a gas boiler unless you use a GASsafe registered
installer who can self-certify. Similarly, installing replacement windows and doors requires an application unless
your installer is registered with FENSA.
Renovating a thermal element now requires approval and you will be required to upgrade the thermal efciency
of the part of the building you are working on. For example, replacing roof tiles will require additional roof
insulation, and re-rendering an outside wall may require additional wall insulation.
For work where your home or garden meets your neighbours property, you need to consult the Party Wall
Act ask your local Building Control ofce, or download the free booklet from the Planning Portal (web address
below).
For more information see the excellent interactive house at www.planningportal.gov.uk, or use the
following phone numbers:
City or District Council Building control hotline Planning
Teignbridge . . . . . . . . . . . . . . . 01626 215793 . . . . . . . . . . . . . . . . . . . . 01626 215734 (East), 01626 215743 (West)
Torbay . . . . . . . . . . . . . . . . . . . . . 01803 208095 . . . . . . . . . . . . . . . . . . . . 01803 207801

2. Use a recommended tradesperson
Our Local Expert is based entirely on local recommendations. You can also ask neighbours and local friends for
recommendations. Ask to see your chosen tradespersons Public Liability Insurance (and check the expiry date).
This should be up to at least 500,000. Ask if they have done any work locally that you could visit.
3. Get a written quotation, on headed paper (as opposed to an estimate)
Cheaper is not necessarily better, especially if it means you will need the work to be done again in a few
years time. Cheaper may mean corners are being cut, or that materials used are of a lower standard. Dont be
surprised if you have to pay more or to wait for quality. Compare several quotes and ask why the prices differ.
Check if VAT is included (on both work and materials), and if there is a call out charge. Check if any guarantees
are insurance-backed (in case the business should fold).
4. Agree a written contract
Agree a written scope of work, based on the quotation you choose. Ensure it details all the work required,
including the removal of earth and waste materials if applicable. Ensure that the contract estimates the time
taken.
5. Agree staged payments in advance
Try to agree your rst payment to coincide with materials delivered on site, and agree your nal stage payment
at the point you are happy to sign off the completed work.
6. Budget 15% over the quoted price
This will allow for unforeseen problems, or any extra work that you may require mid-way through the project.
7. Agree changes with project manager
For large projects, any changes made by you or the contractor should be detailed in writing. Agree these with
the project manager, and not one of the staff.
8. Ask for a receipt when paying
Be sure you can track all payments at all stages, and always ask for a receipt if paying cash. No paperwork
means no guarantee.
9. Who to contact should a problem arise
If your work fails to meet your expectations and you are not happy with the response from your chosen
tradesperson, contact Devon CC Trading Standards department (Citizens Advice Consumer Helpline:
08454 040506), or take independent legal advice from a solicitor or your local Citizens Advice Bureau
(Teignbridge: 0844 2451284 / 0844 111444. Torquay: 01803 297803; Paignton: 01803 521726).
Our Local Expert is always keen to hear feedback on the businesses we feature, so that we can maintain our
high quality standards. Contact us via www.OurLocalExpert.co.uk, or by calling 01626 249979.
Harry Flockhart
Carpenters (feature 24)
Barry Webb and Jason Thomas Building Devon (feature 10)
Geoff Breslan
FlaminGrate Stove and Chimney Centre
(feature 37)
Dean Sharland of PARKWAY PLASTERING
See PLASTERERS (feature 110)
Teignbridge/Torbay 2012/13

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