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Pega Partner Edition
Stephen Zisk
Senior BPM Product Marketing Manager
9/27/12
Thought Leadership
Your customers rely on you to help them understand
What impact will Pega have? When should I upgrade? How will using Pega save me money and help me profit?
This new release revolutionizes how our clients intelligently automate work and serve customers
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2012, Confidential, Pegasystems Inc.
Range of work from structured to ad hoc processes Easy to use, visual case design tools Complete set of case management features
Rich case hierarchy: sub-cases, content, parties, calculations Attachments, content integration, events Portals for managers, owners, and case workers
What is it?
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Case Management Gallery complements the popular UI Gallery Sample case management application Sample flows, flow actions, and sections
Service
What is it?
Business managers collate and combine multiple case management work streams into a unified whole
What is it?
Improved reporting: Mobile report formats; easier and faster report building and editing; higher performance
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What is it?
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New chart editor, with new types (funnel and pyramid charts) and drill-down events HTML5-based charts High performance with large data sets
What is it?
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What is it?
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Generate properties, flow actions, and sections from a single tab Configure properties, pages, and page lists Create expressions directly from a field
What is it?
Edit, copy, delete, or document a specification directly from the case designer or specification landing pages
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What is it?
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Define your app with the right people Start from an existing Framework Control your project documentation
What is it?
Discovery Map controls initial business design and modeling Define/Import project requirements and estimate effort directly
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What is it?
Link directly to Project Management Framework Controls in PMF for Agile development
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Participate, Collaborate, and Monitor Specialize to Mobile (focused UI and tasks) Mobile capabilities (real-time notify and interaction)
Native UI and gestures, including touch Mobile work patterns social, collaborative, expert-driven Native hardware (GPS, camera, voice, etc) All form factors phone and tablet
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What is it?
Mobile support for dynamic reports and localized portals Support for mobile features: camera, geo-location, voice record
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Survey
Following
KM
Tagging
Chat
Narrative
RSS Feeds
Tag Cloud
Groups
Social Channels
Collaboration
What is it?
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Pega Pulse for context, attachments, actions Integrate with Social Channels Feedback, Survey, Tagging, Following, Narrative, Groups, Communities
Case Tagging
Configure your application to automatically prompt with a default list of tags Quickly and easily tag a case with meaningful keywords
Choose from one of the defaults, a tag entered by another operator, or a enter new tag all together
What is it?
Tag searching and seeding provide connections within and between cases
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Back Office
Front Office PRPC: The Only Unified Platform For Developing Business Applications Web
Mobile
Facebook/Social
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Predictive analytics
What is it?
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Unified Predictive / Adaptive decisioning Adaptive Analytics - quantify without statisticians Big Data with Hadoop integration
0.3
0.2 0.1 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Number of cases (x 100)
Adaptive Model
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0.3
0.2 0.1 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Number of cases (x 100)
Adaptive Model
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What is it?
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Overlays display process metrics and statistics in context Saves and actions up to 7 times faster Simple, intuitive styles and actions
For private check-outs, check the rule into unlocked source or branch RuleSet
What is it?
Check out to a branch Private check-outs directly into available branches
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Additional Resources
Pega.com changes
Case Management:
http://www.pega.com/products/case-management
Mobile: http://www.pega.com/products/bpm/mobile
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