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CHAPTER I THE PROBLEM AND ITS BACKGROUND

This chapter provides the framework for the background and issues being studied and a context for the statement of the objectives of the study. Sufficient information and justification on why the researcher considered the problem worthy to be investigated is the ultimate goal of this major section.

Introduction The Guidance Office has a big role in the society, which guides students to become a moral and a good individual in school and society. Students are invited to come to the counseling office for help in planning their schedules, learning how to study, resolving personal problems, resolving conflicts and exploring and planning for college and careers. It guides students to become a moral and a good individual in school. This is part of a society that enhances students in their values and behavior. They assist each student in their educational process to reach his or her fullest potential through planned programs that support the education of our entire student body. Programs are tailored for each student to maximize their personal, academic, social, and career potential. The Guidance Department serves all students and shall include advisory assistance and counseling in regards to academic curriculum, career plans, attendance, and behavioral/emotional concerns. Though the said office is taking its part there is still existence of conflicts between each parties, students with the other student, parents and

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the school. This research will be conducted to determine the common factors why these conflicts evolve. Since, that we are now on the generation of technological innovations, teachers and students are exploring for something that can help them for further improve and develop and techniques in the learning process. As the popularity of educational institution arises, the population of students increases. Thus, a more advanced technologically updated and efficient facility for student is needed in order to attain the vision of continuous production of quality of graduates. Among the important services that are related to student development is the guidance services. This has become apparent for the researchers to come up with the idea with a proposing a modern school facilities focused in the guidance counseling office that will contribute to the promotion of the school as one of the modernized institution in region. Communication is a major driver of any economy. The latest communication craze among people worldwide is SMS text messaging. Instant Messaging is a highly demanding method of communication in the workplace. One of the many advantages of messaging in the workplace is instant feedback from the recipient compared to the traditional methods of communication. Without doubt this is one of the most explosive developments ever to have taken place in the telecommunications industry. Mobile growth around the world has also been nothing short of astonishing. The world is fast becoming a global village and a necessary tool for this process is communication, of which telecommunication is a key element. Development in the telecommunications industry all over the world is very rapid as one innovation replaces another in a matter of weeks. A

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major breakthrough is the wireless telephone system, which comes in either fixed wireless lines or the global system for mobile communication. On the other hand, another concern is that a large number of college graduates fail to find appropriate employment suited for the course they finished. This has resulted in unemployment and oversupply of college graduates in white-collar jobs while resulting in shortages in skilled manpower. Sufficient time for comprehensive career guidance is not given to students before they enter the tertiary level. It is very important to assess students aptitudes and skills and estimates what field or discipline the student can excel in. The results will provide a guide on the interest and career inclination of the student, whether it is technical-vocational, entrepreneurial, or a full college education course. This will be a guide what career track is best to take after high school graduation. Through this research, significant effects of a Computer-based Guidance Office Support System to the students of St. John of Beverley in terms of students violation/ information will be measured, if there is/are. This research will also determine if there is/are a significant effect of a Computer-based Guidance Office Support System to the student of St. John of Beverley in terms of information dissemination to parents. The significant effects of a Computer-based Guidance Support System to the student of St. John of Beverley in terms of career assessment will also be gauge, if there is/are. It is also an important tool of the government to address the job mismatch, cut unemployment rate, and reverse the local brain drain" phenomenon.

4 Background of the Study

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The research study entitled The Effects of Computer-Based Guidance Office Support System is intended to determine the effects of the proposed system for the students of St. John of Beverley. In this research, the effects of technology intervention to the Guidance Office will be evaluated. The St. John of Beverly (SJB) located at 749 Quirino Highway, Novaliches, San Bartolome Quezon City, Metro Manila began in 1995.This educational institutions today is blessed handling classes from Preschool, Primary, Elementary, Secondary and Tertiary education. This school is known as the Home of Young Executives. Ms. Erlinda P. Mercado is the directress of this private school. The researchers sighted various problems that made this study to be conducted. First is to know the demographic profile of the respondents in terms of the Gender, Status and Age. The researchers also aim to determine if there is a significant effect of a Computer-based Guidance Office Support System to students of St. John of Beverley in terms of students violation/information. And also if there is a significant effect of Computer-based Guidance Office Support System to students of St. John of Beverley in terms of career assessment. Moreover, to determine if there is a significant effect of Computer-based Guidance Office Support System to students of St. John of Beverley in terms of information dissemination to parents. The researchers focused the study on the students record of violations/information, career assessment examination and information dissemination because the management experience difficulty in managing the violations records thus they wasnt able to generate report easily. Assessment for the career of the students also needs more improvement and development for better students career future.

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In addition, the institution aims to carve its name in the hallmark of supremacy in academic excellence and achieve the following objectives; to develop every student into a wholesome individual by proving him an environment conducive in the pursuit of knowledge and truth, to mold a well disciplined learner whose life exemplifies ideal behavior and good values to train promising teachers who always have the passion to serve and give others what is due for them, to enhance in them the sense of competence for excellence sake within the context of educational desire, and to provide all possible opportunities to develop the right attitudes and habits which necessitate a life worth living.

Theoretical Framework A theoretical framework is a collection of interrelated concepts, like a theory but not necessarily so well worked-out. A theoretical framework guide research, determine what things will measure, and what statistical relationships will look for. School systems and local schools are encouraged to use this document as a guide in tailoring their own school counseling programs based on the assessed needs of their communities. The writers of this revised framework continued in the way of their

predecessors (Framework Committee 1997) and focused on creating a model aligned to national standards, incorporating standards of achievement in the areas of academic, personal/social and career development. It is the intent of the committee that this model serves as a catalyst of change. The Tennessee Model for Comprehensive School Counseling represents what a school counseling program should contain and serves as an organizational tool to identify and prioritize the elements necessary for program implementation. Such programs are vital 6

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to the school improvement process. School counselors work strategically as part of an instructional team to promote student success. They are specially trained educators in a position to call attention to situations within our schools that impact student learning. Serving as leaders and advocates, school counselors work collaboratively to provide services in a proactive, developmental and preventative manner.

The purpose of the Tennessee Model for Comprehensive School Counseling is to focus and revitalize school counseling programs in Tennessee schools to be more responsive to the challenges facing our children, youth, families and communities today ACCOUNTABILITY and in the future. The continued emphasis is on reaching ALL children with a school
*MEASURE *SPARC Reports counseling program that is based on*Results Reports framework emphasizing student a clearly defined *Program Audits standards, connecting activities and*Special Groups Stateit is to be delivered by a licensed processes. Further, Model for Local school counselor using appropriate materials and resources. The program must incorporate Evaluation

a team approach, academic, personal/social and career competency development, MANAGEMENT DELIVERY deficiency remediation and systemic implementation. Additionally, it must be SYSTEM SYSTEM *Management *Guidance continuously Agreements refined through quality evaluation, addressing the changing needs of the Curriculum PRECONDIT *Advisory Council *Individual student and the school. IONS *Use of Data Student Planning *Action Plans *Responsive *Use of Services Time/Calendars *System Support 7 FOUNDATION Tennessee Model for Comprehensive School Counseling

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*Mission/Vision/Guidi ng Principles *Program Definition *Tennessee Laws & State Board Policy *Tennessee Guidance & Counseling ECHNOLOGY Standards

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Figure 1: Theoretical Framework of the Study The model graphic on the previous page represents the operational structure and components of the Tennessee Model for Comprehensive School Counseling.

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the graphic contains three levels and four squares, each representing one of the major systems of the model. All major components are listed in the model graphic within corresponding major systems. The major systems are as follows:

Preconditions: includes the structural components of the program, such as technology, staffing, materials, equipment, budget, facilities, supplies and other resources Foundation: includes the Mission/Vision Statements, Guiding Principles, Program Definition, Tennessee Guidance and Counseling Standards, Tennessee Laws and State Board Policy Management Systems: includes Management Agreements, Advisory Council, Use of Data, Action Plans and Use of Time and Calendars Delivery Systems: includes elements of Guidance Curriculum, Individual Student

Planning, Responsive Services, and System Support Accountability: includes information about MEASURE (6 Step Process to

Accountability), SPARC Reports, other Results Reports, Program Audits, and Counselor Performance Evaluation: Tennessee Special Groups Model.

9 Conceptual Framework

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On the basis of the foregoing concepts, theories and findings of related literature, studies and insights from them, a conceptual model was developed as shown below. This conceptual framework will give direction to the research study.

INPUT Selecting interesting topic Identifying the problem Gathering needed information Collecting related literature and studies Formulating hypothesis

PROCESS 1. Testing A Computerbased 2. Guidance Office Support System to the Students of St. John of Beverley 3. 4. Observation towards the issues 5. Deployment of surveys forms

OUTPUT Effects of A Computer-based Guidance Office Support System to the Students of St. John of Beverley in terms of the three Guidance and Counseling Services: a. Students Violation/Information b. Career Assessment c. Information Dissemination to parents

Figure 2: Conceptual Framework of the Study

Here, the researchers applied the approach in conducting the research study wherein sequences of activities were followed in which each result is considered for the next step or procedures. These important procedures are essential such as studying the background of the study and the observed problems, collecting and considering the related literature and studies of the research. First step, is identifying the interesting topic or issue which need a research conduct to find out the possible output. Sufficient information and justification on why the 10

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researcher considered the problem worthy to be investigated is the ultimate goal of this major section.

Statement of the Problem This study attempted to determine the effects of a Computer-based Guidance Office Support System to the students of St. John of Beverley? Specifically, it seeks answer to the following questions: 1. What are the demographic profile of the respondents in terms of the following: a. Gender b. Category c. Age d. Grade/ Year Level e. Skill 2. Is there a significant effect of a Computer-based Guidance Office Support System to students of St. John of Beverley in terms of students violation/information? 3. Is there a significant effect of Computer-based Guidance Office Support System to 3rd year and 4th year High School students of St. John of Beverley in terms of career assessment? 4. Is there a significant effect of Computer-based Guidance Office Support System to students of St. John of Beverley in terms of information dissemination to parents? 11 Hypothesis

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There are no significant effects of computer-based guidance office support system to students of St. John of Beverley. Integrating messaging on the Guidance Office have no effects to the students in terms of committing violation .A computerized career assessment module have no effects to the career awareness of the students as well.

Scope and Delimitations of the Study Scope: 1. In this research, the demographic profile of the respondents will be identified in terms of gender, civil status, age, grade/year level and skill. 2. This research will measure if there is significant effects of a Computerbased Guidance Office Support System in terms of students violation. 3. The significant effects of a Computer-based Guidance Support System in terms of career assessment will be gauge. 4. This research will determine if there is significant effect of a Computerbased Guidance Office Support System in terms of information dissemination to parents. Delimitation: In this study, the researchers delimit the guidance office and counseling services in terms of students violation/information, career assessment and information dissemination to parents. In this study, the researchers delimit the study of the effects to the Grades 5 to 6 Elementary and 3rd to 4th year High School students only. Significance of the Study 12

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The following are main beneficiaries of the study: 1. St. John of Beverley. This research helps the said school to improve functions of the Guidance Office that will help build a better image for the school. 2. Guidance Councilor. This research helps the Guidance Office to make a better decision towards the students. This research will educate the guidance office about the possible effects of integrating information technology to the students. 3. Psychometrician. This study will help the Psychometrician to assess the possible effect of a Computer-based Career Assessment Module to the career preference of the students. 4. Students. This study helps the students to assess their skills and knowledge based on the result of the examination. 5. Parents. This study will help the parents to be able to evaluate the effectiveness of integrating technology such as Short Messaging Service (SMS) notification in terms of information dissemination. 6. Proponents. This research will help the researchers to determine the effects of the Computer-Based Guidance Office Support System to the students of St. John of Beverly. 7. Future Researchers. This study will serve as a reference of future researchers who will have a similar study about the Guidance Office. It can add ideas on how the research will be conducted and determine the research value of the study.

13 Definition of Terms

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The following terms have been defined to help understand the technical terms used in this study. Carve- refers to make or get by or as if by cutting often used with- out such as to carve out a career. Here, it pertains to the mission of St. John of Beverley which is to put its name a mark on the hallmark of supremacy in academic excellence and achieving their goal as an institution. Computer based refers to the use of a computer and either a computer disk or floppy disk to obtain training and or information. In here, it pertains to the proposed system used as a tool for the conduct of the research. Diminished- refers to make or cause to seem smaller, less, less important, lessen or reduce. Here, it pertains to the decreasing number of violations when text messages were sent to the parents. Guidance Office Support System- refers to something that aids or supports the Guidance Office transactions. Here, it pertains to the proposed system which is a computerbased program that serves as a tool for this research. Integrationrefers to the behavior, as of an individual, that is in harmony with the

environment. Here, it is the application of information technology in the Guidance Office.

14 Messaging refers usually to short communication transmitted by words, signals, or other means from one person, station, or group to another. Here, it is used as a way of

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communicating the parents of the students to update them regarding with the violation of their children. Module refers to a standardized, often interchangeable component of a system or construction that is designed for easy assembly or flexible use. Here, it is used to represent the Career Assessment Examination Module of the system in our research Psychometrician refers to a person who is skilled in the administration and interpretation of objective psychological test. Here, it is the one who prepare and manage the examination of the students. Local Area Network refers to a computer network that connects computers and devices in a limited area such as home, school, computer laboratory or office building. Here, it is use to connect computers during the examination so that the students can view and answer the same type of examination, while WAN is use through messaging. Violation refers to the state of being violated. Here, it is the act of the student wherein he/she have violated the rules and regulation of the school. Wide Area Network- refers to a telecommunication network that covers a broad area (i.e., any network that links across metropolitan, regional, or national boundaries). Here, it is through short messaging services.

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