funny4youtoo Satyavathi Bondili(10:44:15 AM): 0155175135---AT&T Internal AppJump PROD Site Annapolis 155175107---AT&T Internal AppJump PROD Site

- Annapolis Michael Harkema(10:44:47 AM): THOMAS, PELICANO Michael Harkema(10:44:49 AM): is the ctl Michael Harkema(10:44:59 AM): leave the ticket where it is Gopi Sai Kollipara(10:46:52 AM): CTL is not in online, shall i make a call ? Michael Harkema(10:51:44 AM): na Michael Harkema(10:51:45 AM): email Michael Harkema(10:51:47 AM): thats all Michael Harkema(10:51:50 AM): no big deal Gopi Sai Kollipara(10:52:20 AM): okay. Gopi Sai Kollipara(10:52:31 AM): will send.. http://www.greatertelugu.com/telugu-books/Ramayanam-Pravachanam.htm (('Active Org' = "GA-GCSC-URL") OR ('Active Org' = "GA-GCSC-APP")) AND (('State' <= "Deferred") OR ('State' = "Closed") OR ('State' = "Active")) AND ('Last Modi fied By' = "sb973r") AND ('Last Modified Date' >= "1/08/2012 08:00:00") AND ('La st Modified Date' <= "22/08/2012 08:00:00") http://english.srichaganti.net/ShowVideo.aspx http://www.greatertelugu.com/telugu-books/Ramayanam-Pravachanam.htm saravanan.s@encorainc.com

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l120672v06 744 dourbhagya satyavathibdn 9989999543 m219342a05

deepa.manjari@yahoo.com thisha123 http://ebiz.sbc.com/probmgmt/OpsPortal/opGetLog.cfm?ticketNum=000000159097629&FA =SD_HOSTING mdsxaah2p mdsxaah2p mdsxaa2ho url loads ref tkts 155256087 related to the DNS outage db874y purvashada vishaka wed, fri, sat mon tue thur sun u have to grow up pain is success laeve because of pain w216869vaps2032

whether it s a service impacting alarm (SEV-1/2) for the client OR not. If yes, no tify the INC MGR immediately for opening a bridge call , Otherwise follow the st andard procedures. We cannot ignore alarms, all alarms in our active org are actionable. If the ala rm is false, please fix the alarm ASAP, if not, please suppress the alarm until it can be fixed. Kevin(10:41:40 AM): ok, servers are up and running, iLA process stopped respondi ng, I am restarting iLA, case can be updated and closed as such. Satyavathi(10:42:31 AM): k ty very much Satyavathi(10:43:35 AM): kevin one doubt, fro restarting do i need to intima te my ops managers Kevin(10:43:57 AM): no, this is not a system restart just a service restart Kevin(10:44:04 AM): no client outage Kevin(10:44:08 AM): just monitoring Satyavathi(10:44:24 AM): k ty very much for your valuable info

Satyavathi(7:15:38 AM): hi Satyavathi(7:15:45 AM): r u in off m218439vdbs3003 Satyavathi(7:15:52 AM): how is ur led Satyavathi(7:15:55 AM): leg

Kamal Nath Singh(7:18:50 AM): hi Kamal Nath Singh(7:18:54 AM): fine Satyavathi(7:19:10 AM): send me that link Kamal Nath Singh(7:20:50 AM): https://powerlink.emc.com/nsepn/webapps/btg548 664833igtcuup4826/ Kamal Nath Singh(7:21:00 AM): kb607z@att.com Kamal Nath Singh(7:21:05 AM): hanuman1$ Kamal Nath Singh(7:21:43 AM): http://education.emc.com/ Satyavathi(7:29:32 AM): after loging into https://powerlink.emc.com/nsepn/we bapps/btg548664833igtcuup4826/ this what i have to search Satyavathi(8:49:26 AM): u came on activa Kamal Nath Singh(8:49:30 AM): s Satyavathi(8:49:50 AM): then can i take today to home Kamal Nath Singh(8:50:01 AM): can Satyavathi(8:50:37 AM): is there petrol in that to go home Kamal Nath Singh(8:51:52 AM): hope so Satyavathi(8:52:29 AM): because i forgot to get purse Satyavathi(9:15:04 AM): u r not cmg to show in hospital Satyavathi(9:16:00 AM): wat happened Kamal Nath Singh(9:20:49 AM): where is money all my cards are deactivated Kamal Nath Singh(9:21:04 AM): i have one 500 in my pocket Satyavathi(9:21:16 AM): k Satyavathi(9:21:33 AM): so u will not come to show in hosp Satyavathi Bondili(12:46:44 AM): Satyavathi Bondili(12:44:11 AM): iLA: filesys / data low on space, [ 9 ] percent left, threshold is 10 [ FS - fs_free_pct:/data ] BCOSXAAH16 Art Technology Group, Inc. Mohammed Rasheed(11:18:51 PM): filesys /var alerts will be checked by PE Satyavathi Bondili(3:52:13 AM): iLA: EventViewer:System,Error,NETLOGON,5719,W216 960VCSS0001.USIX.USi.NET,Classic,N/A,Info,This computer was not able to set up a secure session with a domain controller in domain USIX due to the following: Th ere are curren Samson Athota(3:52:51 AM): Dont always go by the client name..sometimes when you are not certain about the client support team..check the alert in question and accordingly have the PE or DBA or CTL team check it accoridingly Samson Athota(3:53:24 AM): In this case the alert can be checked by PE team. so Please ping in GEMC room and have PE team check it need current Filesystem utilization Hari Kothapalli(12:44:47 AM): 82% Satyavathi Bondili(12:46:49 AM): can we close this one Samson Athota(12:46:59 AM): yes please Samson Athota(12:47:53 AM): As I said before if the alert is for file system utilization and if the fs comes below threshold.please update and close Satyavathi Bondili(2:28:41 AM): yes i did it Satyavathi Bondili(2:28:53 AM): Satyavathi Bondili(2:17:48 AM): need csl hel p to create case for the above alert, Chetna Suvarna(2:18:09 AM): CSL does not create case ...Satya Chetna Suvarna(2:18:37 AM): Its another team who does BAS team Christopher ll be creating ...he is away as of now Samson Athota(2:29:20 AM): ok..ask chetna to follow up with BAS team and get

that created Samson Athota(2:30:21 AM): and this is applicable for not just this case..an ytime when someone in a common chat room asks you to create a case and assign it to them.you can ask CSL/BAS team to create a case as requested Samson Athota(2:33:13 AM): please share this information with all of your te am Samson Athota(2:35:15 AM): also in case you are calling a CTL(Specially the prim ary CTL's who are on shore) please let us know before you call them and share th is information with all your team

Satyavathi(12:49:36 AM): we are having doubt what should be deadline Satyavathi(12:49:57 AM): like below 85% we can close Samson(12:49:56 AM): u mean thrshold value ? Samson(12:50:04 AM): its in the alert itself Samson(12:50:14 AM): for example Samson(12:50:15 AM): iLA: filesys /data low on space, [ 9 ] percent left, th reshold is 10 [ FS - fs_free_pct:/data ] Samson(12:50:35 AM): in the above alert current utilization is 91 % and thre shold is 90% Samson(12:50:46 AM): did you understand Samson(12:51:18 AM): suppose is the alert if it says threshold value is 15 t hen it would be 85 % Satyavathi(12:51:29 AM): k sir got it Samson(12:51:47 AM): if others have similar doubts please share it with them Satyavathi(12:51:53 AM): k Satyavathi Bondili(9:40:30 PM): APPIT: United Rentals - HCM(p90huri) Interface T hreshold BreachedA common cause is an error in the Integration Broker. Please si gn into application and check for errors in the Integration Broker monitor (navi gation: People W216490URLCSD-5044VMDSXAAH1T_APP United Rentals, Inc. 153743527 Satyavathi Bondili(9:40:32 PM): pls chk Murali Kishore Isukapatla(9:40:46 PM): Pls check with AFS Srinivasa Mareedu(9:42:42 PM): we told many times to check with AFS for the Integration Broker alerts..do not ping these type of alerts in CTL chat window.

Satyavathi(9:09:25 PM): Activision Publishing will appdba chek Satyavathi(9:09:51 PM): iLA: filesys /u04 low on space, [ 12 ] percent left, threshold is 13 [ FS - fs_free_pct:/u04 ] eSTMINC0285020 W219186DBSS3016 Activision Publishing Hemanth(9:10:00 PM): ok Hemanth(9:10:14 PM): its space issue Hemanth(9:10:41 PM): dba will check only apps mountpoints Hemanth(9:11:11 PM): other server related mountpoints will assign to OTL Satyavathi(9:12:24 PM): how can we say its apps mount point and server relat ed mountpoint Hemanth(9:12:49 PM): apps mount points usually start with d Hemanth(9:12:58 PM): like d01,d02, d0n Hemanth(9:13:03 PM): and oracle

Hemanth(9:13:06 PM): like this Hemanth(9:13:18 PM): above case seems sys mount point Satyavathi(9:13:37 PM): ok ty very much for your valuable suggestion Richa@12345 crm pwd

Satyavathi Bondili(11:16:15 PM): PE team CTL needs some help on this alert 15313 9663 iLA: filesys C: low on space, [ 5 ] percent left, threshold is 5 [ DRIVE - fs_fr ee_pct:C: ] Satyavathi Bondili(11:16:23 PM): PE pl ack

as per pe , if restart the service ther server will go down---------linux synaptic client type5- cleint managed type 2 - we managectl to ping

C:\Documents and Settings\sb973r\Local Settings\Temp http://www.shirdisainath.in/Telugu_Sat_Audio.html https://infowave.web.att.com/eis/frmUserCase.asp?Mode=Add Kamal Nath Singh(7:12:25 AM): now in run try \\135.75.170.190\ Kamal Nath Singh(1:16:59 PM): 135.75.229.198 Kamal Nath Singh(1:17:03 PM): 8000 Kamal Nath Singh(1:17:12 PM): u know hKamal Nath Singh(1:16:59 PM): 135.75.2 29.198 Kamal Nath Singh(1:17:03 PM): 8000 Kamal Nath Singh(1:17:12 PM): u know h weekly schedule=chipotle localhost, 127.0.0.1 mds3aab01.usi.net sbondili richa@1234 LPS has a scheduled restart at 2 am est everyday Samson Athota(2:14:02 PM): This alert comes daily around the same time and you g et the same result in app health..w218315vaps2004/P90HSAN Down - No BBL and per CTL that can be ignored..Do you ever remember getting the app health all green f

or this instance

punar visaka purvabadra thursday 1:30 sunday 6 to 8 1:30 to 3 mar 22 june 21 july 19 sep 20 oct 18 nov 22 dec 20 Samson Athota(5:43:48 AM): If you would have noticed this url alerts comes daily around the same time and it would load after few mins.. for PE team give aots Jaisai Chintapatla(4:19:57 AM): Note : - PE , DBA, NE, SE only aots tkts Satyavathi Bondili(4:20:16 AM): k Jaisai Chintapatla(4:21:21 AM): other support BU -- SAP CTL, SAP CSL, appdba , peoplesoft , ariba aisai Chintapatla(9:57:25 PM): Team Satyavathi Bondili(9:57:33 PM): yes sir Jaisai Chintapatla(9:57:53 PM): if you are seeing any reoccuring alerts, ask the BU to verify and fix the monitoring issu Jaisai Chintapatla(9:18:33 PM): can Satyavathi Bondili(9:19:02 PM): Jaisai Chintapatla(9:20:02 PM): Jaisai Chintapatla(9:20:07 PM): Jaisai Chintapatla(9:21:07 PM): lient for which support will notify als Jaisai Chintapatla(9:21:26 PM): ing a bridge you check the urls, is it loading not loading remember for Saba client if urls are not loading, we need to inform c client and they will get the required approv if client approves it, then we will be spinn

Jaisai Chintapatla(9:19:03 PM): Vishal, if urls not loading client need to infor m us to take action Vishal Asoodani(9:19:18 PM): alrite Jaisai Chintapatla(9:19:30 PM): so we need to notify the client for any Saba instance restarts Ashok Pagadala(9:19:29 PM): Who is Oncall PE? Vishal Asoodani(9:19:41 PM): okay Jaisai Chintapatla(9:19:47 PM): without client approval we should not restar t pl.

Jaisai Chintapatla(9:19:50 PM): ty Vishal Satyavathi Bondili(10:46:55 PM): is it still in weekend refresh Satyavathi Bondili(10:27:38 PM): pls ack Ranjith Bommareddy(10:27:48 PM): Its fine now Jaisai Chintapatla(10:47:26 PM): here is a good example Jaisai Chintapatla(10:47:45 PM): sometimes for peoplesoft and sap clients ap phealth will not be coming up fine Jaisai Chintapatla(10:48:12 PM): in such cases if ctl verifys and confirms fine u can take that and close the cases Client - The Washington Post Co - Portal (9795) [Notes (2)] Link Description Type Status Check https://nptwpcess.wponet.com/psp/A90PTWP/?cmd=login A90PTWP PSOFT_APP Unknown check http://vcosxawa0x.wponet.com/psp/A90PMON/?cmd=login Portal Monitor without N etscalar Load Balance PSOFT_APP Unknown check https://tstess.wponet.com ESS Monitor CUSTOM_PORTAL Unknown check A90PTWP Satyavathi Bondili(9:27:04 PM): in view log updted as assigned to synaptic team Satyavathi Bondili(9:27:36 Jaisai Chintapatla(9:27:56 Satyavathi Bondili(9:28:41 Satyavathi Bondili(9:28:44 Satyavathi Bondili(9:31:15 not apphost Jaisai Chintapatla(9:35:09 rs637x & pd553k Jaisai Chintapatla(9:35:18 PM): PM): PM): PM): PM): PM): PM): try reaching these people do i need to ping in csl room yes Synaptic Client not apphost then Vishal Asoodani(9:28:27 PM): Synaptic Client

Raghav(6:23:11 AM): so gerber has totally left AT&T or there are some servers ta ht we are still managing / supporting? Senthil(6:23:28 AM): there are few getting that for you Raghav(6:23:42 AM): thanks Kumar Raghav(6:23:51 AM): yr ext Senthil(6:26:04 AM): cosuawo0z, mdsuawo1w, these are the server left with AT&T Raghav(6:26:50 AM): only these two, correct? Raghav(6:27:03 AM): so we are monitoring these 2 servers, correct? Senthil(6:27:11 AM): yes omon John(5:21:36 AM): Pls ignore and close the ticket Jomon John(5:21:49 AM): VMDSXAAH2O - Pls make a note of this Jomon John(5:22:00 AM): Close the ticket as soon as u see it Satyavathi Bondili(5:22:54 AM): any specific reason Jomon John(5:22:20 AM): Well... Jomon John(5:22:44 AM): We have informed client on this ..ATG owns the file system .. They have to clear it Mohammed Rasheed(5:23:58 AM): thank you Mr John for the sharing the reason Vinay Kumar Kanneganti(5:24:07 AM): Satyavathi Bondili(5:24:08 AM): tan q very much Jomon(4:55:18 AM): ATG works on CRM. We notified client.The FS needs to be clear ed by ATG.

Satyavathi Bondili(12:55:59 AM): iLA: MAJOR - <, 2012 PM CDT> <Alert> <WebLogicS erver> <BEA-000396> <Server shut W219426VAPS2029 eSTMINC0275521 Kohler Co. Satyavathi Bondili(12:56:03 AM): pls chk Maheswara Rao Narra(12:56:07 AM): ignore Satyavathi Bondili(12:57:34 AM): reason to ignore pls Satyavathi Bondili(12:58:12 AM): maint/ichange Sai Kishore Potnuru(12:58:59 AM): satya that is daily restart Satyavathi Bondili(12:59:09 AM): k ty

Shiva Kumar Munichikkanna(7:20:11 AM): @ Satyavathi Bondili(7:12:54 AM): eSTMINC 0275827 can we close this Shiva Kumar Munichikkanna(7:20:35 AM): you can close the ticket and also any alert related to Pluck connections.............its maintained by client Satyavathi Bondili(7:21:01 AM): k ty

Tejaswi Vijay Kumar(10:36:11 PM): file sys,c,var,opt,/,boot are related to pe Tejaswi Vijay Kumar(10:36:48 PM): X,p,o are app Tejaswi Vijay Kumar(10:36:51 PM): sorry dba Tejaswi Vijay Kumar(10:36:54 PM): related Tejaswi Vijay Kumar(10:37:01 PM): N,P,O dba GopiSai(10:37:16 PM): ty dude, thanx for valuable info... Madhusudhan(6:15:39 AM): hi Satyavathi(6:16:04 AM): Madhusudhan Vemireddy(4:47:15 AM): INC0336229 Satyavathi(6:16:15 AM): any update Satyavathi(6:16:48 AM): SAP: SID=[ECDFIC] [Oracle Optimizer Check 07.06.2012 01:00:31 - Index: SAPSR3.TRFCQSTATE~0] X219232V02 eSTMINC0336229 Fireman's Fund Insurance Comany, Madhusudhan(6:17:05 AM): will work and update Satyavathi(6:17:26 AM): actually i closed the tkt now Madhusudhan(6:17:29 AM): ok Satyavathi(6:17:38 AM): i thought it was under main Madhusudhan(6:17:38 AM): np Madhusudhan(6:17:55 AM): it's not an issue Satyavathi(6:19:19 AM): k ty Satyavathi Bondili(7:27:46 AM): @satya database is supported bt client-sql as pe r MHO.plz check with respective team. Satyavathi Bondili(7:28:06 AM): for State of Michigan Samson Athota(7:29:51 AM): Ok. Please remember for file system alert on Syna ptic clients try to first check with DBA or PE available on shift to see if they can clear some space Satyavathi Bondili(7:30:13 AM): k sir, can i keep mail to deal team Samson Athota(7:30:24 AM): If they are not able to clear space and if they s ay that its client managed..or synaptic client..please try to reach out to Tier

1 Support: CSL/CTL Team (Client Services) Phone: 888-834-4874 Email address: syn apticHosting@att.com Samson Athota(7:30:40 AM): CSM/CSL Satyavathi Bondili(7:30:57 Samson Athota(7:30:57 AM): % ..please let us know. Satyavathi Bondili(7:31:10 notify them about the alerts and have them notify AM): k in case the usage of the file system is above 95 AM): k ty