UsingPolycomKIRKWirelessServer 600v3withCiscoUnified CommunicationManager (SKINNYprotocol)

TechnicalBulletin

Version1.0 lSeptember2010 l14205602

Using PolycomKIRK Wireless Server 600v3 with CUCM

Introduction
ThisdocumentprovidesintroductoryinformationonhowtouseaPolycomKIRKWirelessServer 600v3DECTsystemwiththeCiscoUnifiedCommunicationManagerPBX.Itoffersanswersto frequentlyaskedquestionsalongwithfeatureconfigurationexamplesforbothCiscoUnifiedCMand PolycomKIRKDECTSystems.FindtheCiscoUnifiedCMwikiat: http://www.cisco.com/en/US/products/sw/voicesw/ps556/ ThisdocumentassumesthatyouhaveaninstalledandfunctioningCiscoUnifiedCMserver.Ifyoudo nothaveafunctioningCiscoUnifiedCMserver,checkthesupportpagefromCiscowebsite. TermsandDefinitions: ThetermKWS600v3refertothePolycomKIRKDECTSystemKIRKWirelessServer 600v3. CiscoUnifiedCMorCUCMserverreferstoafunctioningCiscoUnifiedCommunication ManagerPBXinstallation.

TheexamplesinthisdocumentweretestedwithPolycomKWS600v3IPFirmware0960700.89and RadioFirmwarePCS05Ag(availablefrom http://www.polycom.eu/support/voice/dect/dect_ws_600v3.html),andwithCUCMserverversion 7.1.2.200002.

Ifthereisanissuewithaconfigurationthatisspecifictoaparticularsoftwarerelease,theissueis noted.

PleaseensurethatyouhavereadandunderstoodourAdminGuideandsetuptheKWSSystem beforefollowingtheadvicegivenbelow:

KWS600v3
http://www.polycom.eu/global/documents/support/setup_maintenance/products/voice/KWS600v3_insta_config_guide.pdf

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Using PolycomKIRK Wireless Server 600v3 with CUCM

Thetopicsinthisdocumentinclude:

Creating a BasicSKINNY Configuration PhoneLicenseUnits BulkAdministrationTool(BAT) Additional Resources

Theconfigurationfilefragmentsinthefiguresofthisdocumentshowthebasicsettingsrequiredto configurebothCUCMserverandtheKWS600v3tosuccessfullyinteroperate.Notethatthese settingsareminimalconfigurationsandonlyshowchangesfromdefaultfactorysettingsontheKWS.

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Using PolycomKIRK Wireless Server 600v3 with CUCM

CreatingaBasicSKINNYConfiguration
TocreateabasicSKINNYconfiguration:

Note:Beforeyoubegin,itisnecessarytoobtainaCISCOSKINNYlicensefromKIRKtelecom. Foreachphonetobeconnected,followthestepsbelow: 1. OntheCiscoUnifiedCMAdministrationpageclickonUserManagementandselect EndUser

Apagesimilartotheonebelowwillbedisplayed.

ClickonAddNewtoaddanewuser:

TheUserIDreflectstheSKINNYDDI(directdialin)thatwillbeassignedtothePolycomKirk Handset. APasswordshouldbeusedforsecurityreasons.ThisPasswordisusedCUCMinternally. Inaboveexamplepasswordis12345

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Using PolycomKIRK Wireless Server 600v3 with CUCM

ThesameValueisusedforthePIN. ThePinisthePasswordusedonthePolycomKirkHandset. TheLastNameentryisusedtoidentifythisUseranditismandatory

Aftermakingthesesettings,clickontheSaveIcontostoretheinformation. TheoperationdescribedabovemustberepeatedforeverySKINNYDDIthatwillbeaddedto theCiscoUnifiedCM.

2. OntheCiscoUnifiedCMclickonDeviceandselectPhone

Apagesimilartotheonebelowwillbedisplayed.

ClickonAddNewandselectCisco7940fromthedropdownlist,thenclickNexttoproceed.

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Using PolycomKIRK Wireless Server 600v3 with CUCM

Anewpagesimilartotheonebellowappears.

MakesurethatSCCPisselectedasdeviceprotocol,thenclickNexttoproceed. IntheDeviceInformationarea,addtheMacAddress(IPEI)ofthePolycomKirkHandsetand ensurethatDevicePoolandPhoneButtonTemplateareselectedashighlighted.Noticethe OwnerUserIDwhichmustreflecttheSKINNYDDIthathasbeenassignedtotheUser.Also makesurethatIsActivebuttonischecked.

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Using PolycomKIRK Wireless Server 600v3 with CUCM

IntheProtocolSpecificInformationareachosetheDeviceSecurityProfileashighlighted belowandpresssavetostorethisinformationwithintheCUCMserver.

InAssociationInformationareaclickonAddanewDNButtoninordertoassigntheselected SKINNYDDI.

IntheDirectoryNumberInformationareawritethedesiredSKINNYDDIandtheAlerting Name

Thedescriptionisusedonlyinternally. AlertingnameisdisplayedwhilstaDeviceringsanotherDevice.Onceconnectedthe Display(InternalCallerID)isshown.

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Using PolycomKIRK Wireless Server 600v3 with CUCM

TheDisplay(InternalCallerID)andASCIIDisplay(InternalCallerID)isafeaturethatdisplays theaddedentryonCiscoPhoneswhentheyreceiveacallfromaKirkKWS600v3Handset.

TheDisplay(InternalCallerID)isdisplayedonoutgoingCallsontheringingEnd ExternalPhoneNumberMaskisforCiscoPhonesonly.

TheprocessisfinalizedbyclickingonSaveButton. 3. OncetheCiscoUnifiedCMconfigurationiscompleted,configurationofKWS600v3is alsoneeded.BrowsetoyourPrimaryKWS600v3Administrationpageandthenselect IP>Settingsmenu:

ChangetheTOSPriorityRTPDatafieldto0xb8 ChangetheTOSPrioritySignallingfieldto0x68 ClickOKtosaveyourconfiguration NextgotoDECT>Mastermenupage(underConfigurationmenu):

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Using PolycomKIRK Wireless Server 600v3 with CUCM

FromtheProtocollist,selectSKINNY IntheGKfield,typetheIPaddressoftheCUCMserver. ClickOk ClickReset(underAdministrationmenu)tosaveyourconfiguration.

GotoDECT>Systemmenupage(underConfigurationmenu): TheEnblocDialingcheckboxisnottobeselected. TheLocalRKey/DisplayHandlingcheckboxisnottobeselected. TheDTMFthroughRTPchannelcheckboxisnottobeselected. ClickOKtosaveyourconfiguration

NextgotoDECT>Usersmenupage(underAdministrationmenu)andselectnew.Anewpage willopen:
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Using PolycomKIRK Wireless Server 600v3 with CUCM

AsuccessfulregistrationmaybeverifiedonCUCM;itisshownintheCUCMDevice>Phone selection. AndontheKirkKWS600v3DECT>Userswebinterface(underAdministrationmenu):

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LongName =typeSEPfollowedbytheIPEI numberofthehandset. Name=sameasLongName. Number=localnumberusedinCUCM Auth.Name=notused(SIPandH323only). Password=ThePINthathasbeenusedwhenthe userwascreatedintheCUCMmenu. DisplayText=isnotmandatory(maybe overwrittenbytheCUCMcallhandler) IPEI=The12digitserialNumberoftheKirk Handset

 PhoneLicenseUnits

Using PolycomKIRK Wireless Server 600v3 with CUCM

InordertobeabletoregisterKirkHandsetswithCiscoUnifiedCM,licenseunitsareneeded. TocalculatetheamountoflicenseunitsrequiredforaspecificnumberofHandsets,goto System>Licensing>LicenseUnitCalculatorpagefromCUCMadministrationwebpage.

Anewpagesimilartotheonebelowisdisplayed.ScrolldownuntilCisco7940appearsandfill intheboxwiththespecificnumberofhandsetrequiredtoregisterwithCiscoUnifiedCM,then pressCalculate.ThetotalPhoneLicenseUnitsneededwillbedisplayed:

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Using PolycomKIRK Wireless Server 600v3 with CUCM

BulkAdministrationTool(BAT)
TheCiscoUnifiedCMBulkAdministrationTool(BAT)letsyouadd,updateordeletealarge numberofsimilarphonesandusersatthesametime.InorderforBATtowork,youneedfirst toactivateBulkProvisioningService(BPS)fromCiscoUnifiedCMServiceability. LogontoCiscoUnifiedServiceabilityfromtheNavigationTab,asshowninthescreendump below:

GotoTools>ServiceActivation:

Anewpagesimilartotheonebelowisdisplayed.GotoCiscoBulkProvisioningService(found inDatabaseandAdminServicescategory)andactivateit(bycheckingthebox)thenclickon Savetostoretheinformation.ActivationstatusshouldchangetoActivated.

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Using PolycomKIRK Wireless Server 600v3 with CUCM

Oncetheserviceisactivated,logonintoCiscoUnifiedCMAdministrationpageandgotoBulk Administration>Upload/DownloadFiles:

Anewpageastheonebelowisdisplayed.ClickonFindandsearchforbat.xltinthelist.Check leftsidetheboxandclickonDownloadSelected.Savethefileonyourharddrive.

Openthebat.xltspreadsheetyoujustsavedonyourmachine. Whenprompted,clickEnableMacrostousespreadsheetcapabilities. ClickonPhonesUserstabatthebottomofthespreadsheet. MakesurethatSelectedModelisonPhoneandclickonCreateFileTitlebutton.Anew pageappearsasshowninthepicturebelow AddOwnerUserIDtoappearinSelectedDeviceFields AddDirectoryNumber,AlertingName,AlertingNameASCII,DisplayandASCIIDisplay toappearinSelectedLineFields. ClickonCreateandYeswhenprompted

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Using PolycomKIRK Wireless Server 600v3 with CUCM

Nowyouhavetofillthefollowingfieldswhichcontainminimalinformationaboutusers: LastName:usedtoidentifytheuser.Ex:PolycomIP600v3Slough UserID:reflectstheSKINNYDDIthatwillbeassignedtothePolycomKirkHandset. Ex:9998 Password:isrecommendedtouseapassforsecurityreasons. PIN:istheAuthenticationPasswordusedonthePolycomKirkHandset MACAddress/DeviceName:theIPEIofthehandset. OwnerUserID:userIDoftheassignedphoneuser.Ex:9998 DirectoryNumber1:phonenumber(SKINNYDDI).Ex:9998 AlertingName1:isdisplayedwhilstadeviceringsanotherdevice.Onceconnectedthe Display1isshown. AlertingNameAscii1:sameasAlertingName,butonlyASCIIcharacters Display1:ifblankthesystemwilldisplaytheextension. ASCIIDisplay1:sameasDisplay1. Youcanenterasmanyusersasneeded,eachoneonitsseparaterow.Afterthespreadsheetis filledwithalltheaboveinfoabouttheusers,thefilemustbesavedandthenuploadedonthe CiscoUnifiedCM.ClickonExporttoBATFormatandsavethefileonyourlocalharddrive. NextgotoCiscoUnifiedCMAdministrationPage,andfromtheretoBulkAdministration> Upload/DownloadFilepage:
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Using PolycomKIRK Wireless Server 600v3 with CUCM

Anewpagesimilartotheonebelowshouldappear.Fromhereyoucanuploadthefilecreated withbat.xltspreadsheet.

ClickonAddNewtoaddthefilecreatedwithbat.xlttotheCUCMserver.Apagesimilartothe onebelowshouldappear:

MakesurethatSelectTheTargetissettoPhones/usersandSelectTransactionTypeissetto InsertPhones/users.Browsetothefilecreatedwithbat.xltfromyourlocaldriveandthenclick save.TomakesurethefileisuploadedontheCUCMserver,gotoBulkAdministration> Upload/DownloadFilesandclickonFind.Theuploadedfileshouldappearalongwithbat.xlt file,asshownbelow:

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Using PolycomKIRK Wireless Server 600v3 with CUCM

NextyouhavetocreateaPhoneTemplateandaUserTemplate. TocreateaPhoneTemplate,gotoBulkAdministration>Phones>PhoneTemplate.

Apagesimilartotheonebelowappears:

ClickonAddNewtoaddanewphonetemplate.Anewwindowappearsasbelow.Makesure toselectCisco7940andthenclickonNext.
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Using PolycomKIRK Wireless Server 600v3 with CUCM

FromthenewpageselectSCCPasdeviceprotocolandclickonNext:

Anewpageisdisplayedasbelow.Makesuretofillthefollowingfieldsasbelow: TemplateName:anameofyourchoice.Ex:Template_Phone DevicePool:settoDefault PhoneButtonTemplate:settoStandard7940SCCP DeviceSecurityProfile:settoCisco7940StandardSCCPNonSecureProfile ClickonSaveafteryoufinishedstoringtheinformation.

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Using PolycomKIRK Wireless Server 600v3 with CUCM

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Using PolycomKIRK Wireless Server 600v3 with CUCM

ClickonAddanewDNbutton:

Apagesimilartotheonebelowappears.FilltheLineTemplateNamewithanameofyour choiceandmakesureActivecheckboxisenabled.PressSavetostoretheinformation.

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Using PolycomKIRK Wireless Server 600v3 with CUCM

TocreateaUsersTemplate,gotoBulkAdministration>Users>UsersTemplate:

Apagesimilartotheonebelowappears:

ClickonAddNewtoaddanewUserTemplate.Apagesimilartotheonebelowappears.Make suretogiveanameintheUserTemplateNamefieldandpressSavetostoretheinformation.

NexttheUsersandPhonesarecreatedfromtheUsersTemplate,PhoneTemplatebymeansof bat.xltspreadsheet.GotoBulkAdministration>Phones&Users>InsertPhoneswithUsers, asshowninthepicturebelow.

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Using PolycomKIRK Wireless Server 600v3 with CUCM

Apagesimilartotheonebelowshouldappear:

FileName:thenameofthefilecreatedwithbat.xlt,whichisacommaseparatedfile containingalltheusersinformation. PhoneTemplateName:thenameofthephonetemplatejustcreated UserTemplateName:thenameoftheusertemplatejustcreated AlsomakesurethattheradiobuttonRunImmediatelyischecked.PressSubmittocomplete theprocess. TomakesurethattheprocesswascompletedsuccessfullygotoBulkAdministration>Job Scheduler.Apagesimilartotheonebelowshouldappear.ClickonFindandtheInsert Phones/usersjobshouldappearwiththestatusCompleted.Thismaytakeawhiledepending onthespecificCUCM.
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Using PolycomKIRK Wireless Server 600v3 with CUCM

ToconfigureandcreateusersintheKWS600v3pleaseseesection3fromCreatingaBasic SKINNYConfigurationchapter.

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AdditionalResources
KIRKSolutionsGeneralFAQ:

Using PolycomKIRK Wireless Server 600v3 with CUCM

http://www.polycom.eu/products/voice/wireless_solutions/dect_communications/faq/general_faq. html KIRKHandsetFAQ:

http://www.polycom.eu/products/voice/wireless_solutions/dect_communications/faq/handset_faq .html

TrademarkInformation

POLYCOM,thePolycomTriangleslogoandthenamesandmarksassociatedwithPolycoms productsaretrademarksand/orservicemarksofPolycom,Inc.andareregisteredand/orcommon lawmarksintheUnitedStatesandvariousothercountries.Allothertrademarksarepropertyof theirrespectiveowners.Noportionhereofmaybereproducedortransmittedinanyformorbyany means,foranypurposeotherthantherecipientspersonaluse,withouttheexpresswritten permissionofPolycom.

2010,Polycom,Inc.Allrightsreserved

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