M Y T A S K S / A C T I V I T I E S I N P I A I joined the prestigious organization PAKISTAN INTERNATIONALAIRLINES CORPORATION for my internship on June 8, 2009.I wasaccompanied by 2 other internees.

The internship was scheduled for sixweeks. The schedule was provided to me on my very first day and i wereasked to conduct my activities as per schedule.PIA do not require from internee to work like staff. For internshiptrainees briefing and observation method is used to train them. Thedetail of my activities during this program is as follows WEEK 1(HR DEPARTMENT) Introduction to the PIAs HR department I worked on HR software TMS ( Time management system) Function : Online employee record keepingI recorded the approved leave applications in1)Leave management (casual/sick/privilege Leaves)2)Payroll management (absentees/meal allowance/shiftallowance/over time/lunch guard days)And meal shifts I worked on the manual attendance registration marking a . P r e s e n t s o f f s c . D a y s o ( o u t s t a t i o n s e r v i c e ) e . S h i f L e a v e s g . A s

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I checked mails and replied to them as directed by my supervisor I mailed a complaint against frequent server errors of TMS I checked & printed mail by DGM HR ( Deputy General Manager)regarding an internal audit Excessive Manpower In Multan Made entries in the Dummy employee record files for 1 ) E m p l o y e e t i c k e t c o n c e s s i o n ( D o m e s t i c / I n t e r n a t i o n a l ) 2 ) L e a v e e n t r i e s f o r e m p l o y e e s i n D G K & R Y K WEEK 2(MARKETING DEPARTMENT) Direct Sales Promotion-I Observed contacting regular individualclients through direct meeting & phone calls and observed contacting business houses where PIA finds the best input Bank Settlement Plan-I calculated the 35 days average total sales of travel agencies. This amount totals their bank guarantees for IATA. I made the fortnightly sales report (01-06-09 to 15-06-09) of all travelagencies.

I made the monthly sales report (01-05-09 to 31-05-09) of all travelagencies Post Flight Analysis-I calculated the percentage, average and varianceof per flight and weekly usage of domestic flights from Multan WEEK 3(FINANCE DEPARTMENT) I made entries in COSSAP (Corporate Standard StationAccounting Package ) System for refunded tickets 16-31/05/09. They showed me the annual report of 2006. They taught me the format of their Bank Reconciliation andshowed us BR for June 1-16. They showed me their monthly Trial Balance (Journal Voucher) of PIA Multan They briefed me about PIA Bank Accounts (Two Types).1)Impressed/Disbursement Account(122)2)Collection Account (121). They briefed me about types of Credit(3 Types)1 ) G o v e r n m e n t C r e d i t ( A P W a n d T A C ) f o r a r m y , n a v y and PAF.2 ) C o m m e r c i a l C r e d i t 3 ) F o r c e d C r e d i t f o r A g e n c i e s . WEEK 4(IT DEPARTMENT) Mr. Imran Afzal briefed me about the I.T operations of the PIA, thathow it is connected and how operations are held. I made computerized document for o Source 53 ( Loans & Disbursement) o Source 55 (amount adjustment/change advice) I worked on a Computer Named DX 2000MT HP S/n SGH5070147P/n PG984AV Installed Softwares (Ms-Office) WEEK 5(CARGO DEPARTMENT) I was briefed about the cargo procedures Cargo rates

Cargo handling procedures Cargo prioritizing Cargo packing (I watched them packaging goods) Cargo carriage WEEK 6(AIRPORT OPERATIONS) Station Manager briefed me about departments working in airport Flight Service Department Customer Service Department Special Handling Department Technical Ground Service Baggage area Service Airport Security Force He told us the whole working of airport traffic i.e. boarding, checking,loading, departure, arrival, unloading & load sheet making. Post Flight Analysis (PFA)-They showed me the PFA report for yesterdays flight. It includes the no. of passengers traveled, no. of vacant seats & no. of crew. Baggage area Department- They deal with the loading and unloadingof baggage, lost and found section of baggage and load sheet sectionof baggage weight. I was allotted a security pass to enter in airport briefing/arrivalarea. I observed the whole operations being carried out inside theairport arrival area Check-in Boarding Departure lounge Exit (Exit Gate Reader) Also this day I observed the inside operations of airport. I observedhow the load sheet is made within 20 minutes of all passengerscheck-in and flight take off. A person called Trimmer makes thissheet to calculate specific gravity for plane take off through weightand balance .