BOB2024 Coursework Booklet Trimester 2, 2012/2013

Item

Description

Course Title

Organisational Behaviour

Course Code

BOB2024

Course description and Objectives

The aim of the course is to provide an understanding of human behaviour at work. It covers individual behaviour and performance, emotions, attitudes, job satisfaction, perception, motivation, teams and teamwork, conflict and negotiation, communication, power and politics, leadership, culture and organisational structure.

Subject Learning Outcomes

Upon the completion of the subject, students should be able to perform the following tasks: 1. Demonstrate awareness and understanding on various organisational behaviour. 2. Identify the importance of individual, group and systems in influencing human behaviours. 3. Propose strategies to solve organisational behaviour issues in organisations. 4. Display self confidence in interpersonal relationship and social setting.

Course Information Lecturers Mohd Fauzi Shaffie Room: BR3016 Tel: 03- 8312 5873 Email: fauzi.shaffie@mmu.edu.my Consultation hours: Tuesday: 2.00pm-4.00pm Wednesday: 10.00am-12.00pm Dr Sreenivasan Jeyashree Room: 2014 Tel: 03- 8312 5821 Email: jayashree@mmu.edu.my Consultation hours:

Lectures

Lecturer: Mohd Fauzi Shaffie Class: BC276 Time: Mondays; 5.00pm 7.00pm Venue: XR1005

BOB2024 Coursework Booklet Trimester 2, 2012/2013

Tutorials

Groups A B C D E

Day Tuesday Tuesday Tuesday Wednesday Wednesday

Venue AR2008 AR2008 AR2008 AR2007 AR2007

Time 1.00-2.00pm 4.00-5.00pm 5.00-6.00pm 9.00-10.00am 10.00-11.00am

Instructors Mohd Fauzi Shaffie Dr S. Jayashree Dr S. Jayashree Dr S. Jayashree Dr S. Jayashree

Course Material

Students are required to purchase the following original textbook. Robbins, S.P. and Judge, T.A. (2013). Organizational Behavior, 15thEd, Pearson. Call number: RS HD58.7.R63 2011 Copies: 1 (MMU Cyberjaya)

Reference books

1. McShane, S. and Von Glinnow, M. (2010). Organizational Behavior, 5th Ed, 2010, McGraw Hill, USA. Call number: TXT HD58.7.M33 2008 Copies: 1 (MMU Melaka) 2. Schermerhorn, H., Osborne and Uhl-Bien. (2011). Organizational Behavior, 11thEd, John Wiley Call number: HD58.7.S34 2005 Copies: 1 (MMU Cyberjaya) 3. George, J.M. and Jines, G.R. (2008). Understanding and Managing Organizational Behavior, 5th Edition, 2008, Pearson. Call number: HD58.7.G46 2002 Copies: 1 (MMU Cyberjaya) 4. Moorhead, G., and Griffin, R.W. (2010). Organizational Behavior, Managing People and Organizations, 9th Edition, South-Western. Call number: HD58.7.G75 2010 Copies: 1 (MMU Cyberjaya)

Assessment

Coursework Mid Term: Group Assignment:

50% 15% 35%

Final Exam

50%

Total

100%

BOB2024 Coursework Booklet Trimester 2, 2012/2013 Mid Term 1 hour To be announced Final Exam 2 hours To be announced

Examinations

Duration Coverage and format

Assignment

Group Consulting Project A. Description of the project: Students will be divided into groups. Each group is to identify ONE area of Organisational Behaviour (OB) that is perceived by any existing organisation of its choice as the most significant/urgent area which requires attention. The OB area could be leadership, communication, teamwork, organisational politics etc. Groups are to analyse their chosen problems and propose suitable solutions using their knowledge of relevant OB concepts. The findings are to be delivered in TWO presentations. B. Objectives: To provide opportunities for OB concept applications by students. To support the learning process on OB key concepts. C. Presentation 1: 25 minutes (incl. Q&A) The presentation will focus on the concept. The objective this presentation exercise is to articulate students understanding of the applied OB concepts for the chosen case, and for them to rationalise why the issue is urgent for the case. D. Presentation 2: 25 minutes (incl. Q&A) This is CASE presentation. The objective of this presentation exercise is to apply the OB area onto the chosen case picked by the group, and for the members of the group to propose workable solution. E. The Process 1. Group formation a. Form a group with students in the same tutorial section. b. Group size should be between 5-6 persons. c. There should be no more than 6 groups in a tutorial section. d. Students are to stay in the same group for the whole semester. 2. Identify an organisation of your choice. 3. The task: a. Gather the detailed background of the organisation: such as name, location, mission, vision, employees profile, etc. b. Identify and rationalise the OB issue (the related concept) faced by the organisation. Look for the symptoms and potential causes, and you may 3

BOB2024 Coursework Booklet Trimester 2, 2012/2013 approach from the questions of who, what, why, when, where and how. c. Propose workable solutions to assist the organisation to solve its problem. Indicate the advantages and disadvantages of your proposed solutions. 4. Each group is required to make TWO 20-minute presentations as per sections C and D. A 5-minute Q&A session will follow after each presentation. The groups will be penalised for bad time-management during the presentations. 5. The reports should be presented i. in Times New Roman, size 12, ii. 1.5 spacing, iii. with relevant reference iv. maximum 20 pages. The groups are to submit i. the bound printed hard copy of the reports ii. the soft copy of Presentation (1 & 2) slides before presentation 2. Include the following together with your submission copy: a. Cover page (Appendix 1) b. Proof of submission (Appendix 2) c. Item checklist (Appendix 3)

BOB2024 Coursework Booklet Trimester 2, 2012/2013 COURSE SCHEDULE

Week No. 1 2

Date 4 June 11 June

Lecture Course Introduction Ch. 1:What is OB? Ch. 2: Diversity in Organisations Ch. 3: Attitudes and Job Satisfaction Ch. 4: Emotions and Moods Ch. 5: Personality and Values

Tutorial Activities for the week (Different days and dates) No tutorials. Student Introduction session Group formation Group ice-breaking activity Group finalisation Discussions on project action plans Group project planning a. Group identity b. Assignment of each members responsibilities c. Choice of organisation d. Contact person in the organisation e. Detail action plans f. Strategies for data gathering i. Interview list ii. Schedule of interviews (date, time, person) iii. Questions list Submit group information to the lecturer Group progress report - Present draft slides detailing the following: Description of the OB issue Justification of the issue as urgent Conceptual discussion of the issue To align with item checklist for Presentation 1 Selection for presentation order. Presentation 1 Presentation 1

3 4

18 June 25 June

2 July

Ch. 6: Perception and Individual Decision Making MID TERM EXAM

6 7

9 July 16 July

Ch. 7: Motivation concepts Ch. 9: Foundations of Group Behaviour Ch. 10: Understanding Work Teams

8 9

23 July 30 July

Mid Trimester Break Ch. 11: Communication Discussions with the respective lecturers on Symptoms and causes of the OB issue Proposed solutions Pros and Cons of the proposal Conclusion 5

BOB2024 Coursework Booklet Trimester 2, 2012/2013 10 6 Aug 13 Aug Ch. 12: Leadership Further discussions with the respective lecturers on Symptoms and causes of the OB issue Proposed solutions Pros and Cons of the proposal Conclusion Check for compliance to Item Checklist for Presentation 2 Groups to present to the lecturer Draft presentation slides Group presentation rehearsal Selection for group presentation order. Presentation 2

11

20 Aug

Ch. 13: Power and Politics Ch. 14: Conflict and Negotiation Ch. 15: Foundations of Organisational Structure

12

27 Aug 3 Sept 10 Sept 17 Sept 24 Sept

13 14 15 16

Ch. 16: Organisational Presentation2 Culture Ch. 18: Organisational change Presentation2 and Stress Management Exam Week Exam Week

BOB2024 Coursework Booklet Trimester 2, 2012/2013 Appendix 1: Cover page.

BOB2024: ORGANISATIONAL BEHAVIOUR Trimester 1, 2012/2013

The Case of: <Insert Organisation Name>

BOB2024 Coursework Booklet Trimester 2, 2012/2013 Appendix 2: Proof of Submission

BOB2024: ORGANISATIONAL BEHAVIOUR Trimester 1, 2012/2013 Faculty of Management, Multimedia University, Cyberjaya.
OB ISSUE CASE ABSTRACT 1. 2. 3. 4. 5. 6. Name of the organisation Address Contact details Contact person Size of the organisation Assignment description DATE

ASSIGNMENT EVALUATION Verbal Presentation (Individual): Body Language; English Presentation 1 Proficiency; Confidence; Physical Appearance; Exhibition of understanding of the subject reflected in the discussions, and Q&A (Group) Research Content (Group): Concept applications Research Content (Group): Proposed solutions Material Presentation (Group): Slide designs, Clarity, Fonts, Grammar, Tidiness. MEMBERS: ID <ID> <ID> <ID> <ID> <ID> <ID> NAME Individual Marks /10 Group Marks /25

Presentation 2

Total marks for group project /35

<STUDENT 1> <STUDENT 2> <STUDENT 3> <STUDENT 4> <STUDENT 5> <STUDENT 6>

Acknowledgement of receipt: PROOF OF SUBMISSION By: Date:

BOB2024 Coursework Booklet Trimester 2, 2012/2013 Appendix 3: Item Checklist Template

BOB2024: ORGANISATIONAL BEHAVIOUR Trimester 1, 2012/2013 Faculty of Management, Multimedia University, Cyberjaya.
OB ISSUE ORGANISATION NAME

ITEM CHECKLIST FOR SUBMISSION Presentation Section Headings/Outlines Cover Page Proof of Submission Item Checklist 1 Title Slide: Name of the Organisation OB Issue 1 Details of the organisation 1 Description of the OB issue 1 The conceptual ground of the issue 2 List of identified symptoms of the OB issue and provide brief clarification for each cause 2 2 List proposed solutions 2 List pros and cons 2 Conclusion

CHECK