MAXIMO 5

Product Brochure

Managing Assets Matters. MAXIMO 5 Makes It Easy.

Why Strategic Asset Management is Important
All companies are dependent on critical assets those assets that have a direct and significant impact on corporate performance. Precisely what those assets are varies by company and by industry, but caring for them is critical. Traditionally, organizations have turned to solutions designed to meet the specific needs of different asset groups; now, MRO Software makes it possible for a single solution suite, built on MAXIMO 5, to manage all of the asset groups production, facilities, fleet and IT within most organizations. This is strategic asset management.

Strategic Asset Management Throughout the Entire Life Cycle

Proactive asset management begins before purchase, with the strategic decisions and planning processes that drive asset acquisition. It continues through actual deployment, the entire useful life of an asset and, eventually, its retirement. Acquiring, tracking, operating, maintaining and retiring assets is serious business. The cost of maintenance and replacement of capital assets represents a significant percentage of operating costs. The potential savings from proper management of capital assets is equally significant, as these savings go directly to an organizations bottom line. Effective life cycle management demands access to accurate, up-to-date information in order to assess the total cost of ownership of an asset and to make asset-related decisions in the best interests of the organization. Managing assets includes managing the people who maintain them, the parts and materials that support them, the equipment and processes that monitor their performance as well as the scheduling and execution of both preventive and emergency maintenance. Each of these areas represents an opportunity to improve efficiency, reduce costs and optimize asset performance. That's why the superior functionality and breadth of capabilities in MAXIMO 5 are important to you throughout all phases of the asset life cycle. Acquire The decision to acquire assets can have a tremendous impact on a companys financial position. To make informed decisions during this phase, you need comprehensive and accurate historical data related to your capital assets, the kind of data MAXIMO 5 provides. Armed with cost, performance and maintenance histories on all assets, you can make better repair or replace decisions. Track Tracking an asset means knowing exactly the type of asset it is, where it is located, and how it is performing. You cant maintain an asset if you cant find it. MAXIMO 5 makes this

Strategic Asset Life Cycle MAXIMO manages assets throughout the entire life cycle

information easily accessible, enabling you to share or redeploy assets, manage warranties, analyze and compare service histories and facilitate audit compliance. Operate/Maintain Operate/Maintain is the most complex phase of the asset life cycle. Capital assets generate value during this phase and demand care to maintain their performance. This phase includes asset maintenance planning, asset status and condition monitoring, work force management and resource management. MAXIMO 5 is unsurpassed in the capabilities it provides to facilitate this phase of the asset life cycle. Its asset management, work management, materials management and purchasing capabilities enable you to implement consistent maintenance practices throughout your organization, allowing you to extract the maximum value from your assets and achieve significant savings. Retire The final phase of the asset life cycle involves equipment decommissioning and disposal. Even at this point, good asset management matters. Retired assets may require management for safety and environmental compliance. Also, the detailed and comprehensive asset history developed in MAXIMO 5 can help promote the sale of the asset, support a higher sale price or suggest redeployment rather than outright disposal.

Power. Flexibility. Exactly What You Need.

Production

Facilities

Fleet

IT

Asset Management

Work Management

Materials Management

Purchasing

KPIs Reporting Analysis

The Most Robust Functionality in the Business

Whatever types of assets your organization uses, you can manage them with MAXIMO 5. More than 30 years of experience across a broad spectrum of industries, government agencies and geographies have produced an unparalleled understanding of the challenges you face in managing all types of assets throughout their life cycle. MRO Software has embedded this expertise in MAXIMO 5, enabling you to manage your assets with a solution that incorporates asset management best practices into every application.

Asset Management
Get More from Your Assets. Extend Their Useful Life.
Simply stated, asset management means identifying, tracking, locating, maintaining and analyzing physical assets, especially those directly connected to the revenue stream. MAXIMO 5 captures critical asset-related data and makes it easily accessible for analysis, planning and more informed decision-making. Information such as equipment bills of materials, up / down status, location, cost history, warranties, meter readings, inspection routes, safety plans and asset-related documentation can be used to maximize productivity and asset life.

MAXIMO Applications
Condition Monitoring | Equipment | Failure Codes | Locations

Main Features
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Create hierarchies identifying operating locations as part of multiple systems. Use asset modeling to determine relationships between a piece of equipment, its physical location and the systems with which it may be associated. Roll up maintenance costs across systems, subsystems and locations. Build failure code hierarchies to record equipment problems for immediate analysis. Set measurement points to perform trending and defect analysis through condition monitoring. Automatically launch work orders based on pre-set tolerances for condition monitoring. Assign stores, repair shops and vendors as location records to facilitate continual tracking of equipment as it is moved. Track equipment, associated costs, histories and failures of a serialized piece of equipment as it moves throughout a plant or facility. Predict the potential for failure based on a piece of equipments location and the possible effects on systems with which it is associated.

Work Management
Optimize Resources. Improve Productivity.
From installing new equipment to issuing emergency or preventive maintenance work orders, MAXIMO 5 work management capabilities track all aspects related to work performed on assets, from initial work request through work order generation, job completion and recording of actual results. The ability to track, manage and analyze work requests, labor, planning and scheduling can help you optimize your resources while improving productivity both key tenets of strategic asset management.

MAXIMO Applications
Crafts | Companies | Job Plans | Labor | Labor Groups | Labor Reporting | Lockout / Tagout | Preventive Maintenance | Quick Reporting | Routes | Safety Hazards | Safety Plans | Safety Precautions | Service Contracts | Tools | Work Order Tracking | Work Requests

Main Features
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Plan, review and approve work orders for equipment and locations. Enter job tasks, labor, material and tool requirements associated with work orders. Create PM work orders. Build job plans that can be associated with new work orders to improve productivity and eliminate errors. View comprehensive and detailed planning information, including work plans, schedules, costs, labor, materials, equipment, failure analysis and related documents. Enter work requests on the spot, without requiring knowledge of equipment details. Record maintenance work and close work orders from the shop floor via Quick Reporting. Schedule work orders based on real-time criticality and logistics.

e-Signature, e-Audit: Theyre built right into MAXIMO 5.

Any organization subject to FDA regulation will welcome the support for 21 CFR Part 11 compliance found in MAXIMO 5. Extensive e-Signature and e-Audit capabilities include the auditing of inserts, updates and/or deletes to any MAXIMO 5 table columns, full reporting capabilities and the ability to administer your own specific requirements.

Future-ready technology, today.

MAXIMO 5 is the only asset management solution in the marketplace to be Java Verified by Sun Microsystems. Built with a J2EE component-based Internet architecture, MAXIMO 5 utilizes the most advanced Internet technologies available today and will inherently support those that emerge in the future. Built on future-ready technology, its a proven solution that is available today.

Compare real-time budgets or estimates against actual and historical data. Generate PM work orders on demand, batched or automatically. Generate seasonal preventive maintenance work orders for planned shutdowns. Cluster PM work orders to take advantage of unplanned downtime. Associate calendars with labor and craft records to plan work based on equipment and labor availability. Identify hazards to be eliminated by lockout/tagout procedures. Identify hazards that cannot be eliminated with their resulting procedures. Associate and track permits required for work to be performed.

Flexible deployment to fit your needs

No matter what size your company is, how many sites you have, where theyre located or how theyre organized, MAXIMO 5s Internet architecture provides you with flexible deployment options. MAXIMO 5 can be deployed on a single machine for small to mid-sized businesses, yet its scalability and performance meet the demands of global, distributed enterprises spanning multiple organizations and sites, using multiple languages as well as currencies. Best of all, end users require only a Web browser to access MAXIMO 5 applications.

Materials Management
Cut Costs. Promote Efficiency.
MAXIMO 5 materials management capabilities help generate significant savings by accurately tracking materials and their usage, allowing you to reduce stock and eliminate unnecessary spending. MAXIMO 5 provides inventory optimization and planning tools such as reorder points, economic order quantities and ABC analysis that can help you establish appropriate inventory levels. And, because all materials transactions are recorded in real time, you always have accurate materials information. The ability to consolidate vendor lists, automate procurement processes, track repairable spares and reduce inventory levels creates greater efficiency, tangible savings and most important of all ensures that you have the right parts at the right time.

MAXIMO Applications
Inventory | Issues and Transfers | Item Master | Storerooms

Main Features
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Track stocked and non-stocked items through multiple stores. Track items, costs and balances by bin, lot and storeroom. Automatically replenish stock from vendor, central store, or other storerooms when quantities fall below minimum levels. Automatically reorder items through lights out replenishment. Track item costs by last cost, average cost or user-defined standard cost. Automatically reorder materials in background mode through user-defined economic order quantities (EOQ), reorder points and safety stock algorithms based on individual storeroom needs. Use ABC analysis to assign inventory item priorities governing frequency of physical item counts. Employ just-in-time methodologies by utilizing work order reservation dates as well as lead time to generate purchase orders. Identify out-of-stock items or make substitutions with alternate parts, vendor and location tracking capabilities. Issue parts directly or in batch to work orders and GL account codes. Display all assets on which a given part is used. View part illustrations via the Illustrated Parts Catalog (IPC).

Purchasing
The Right Parts at the Right Time. At the Right Price.
MAXIMO 5 purchasing capabilities enable you to plan demand, streamline your purchasing processes and comply with existing purchasing contracts. From eliminating off-contract buying through the implementation of approved vendors to automating materials requisitioning based on schedules, MAXIMO 5 can help you reduce costs, errors and paperwork you can even automate the process completely, eliminating human intervention, with lights-out purchasing of interval-based, meter-based or event-driven parts and materials. With MAXIMO 5, you can ensure that the right parts are ordered at exactly the right time, while keeping up with delivery times, vendor performance, payments, and goods receipts for asset parts and supplies.

MAXIMO Applications
Invoices | Purchase Orders | Purchase Requisitions | Receiving | Request for Quotation

Main Features
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Create requests for quotations for multiple-vendor bids on materials and services. Create purchase requisitions or purchase orders for materials and services. Request, store and compare quotations from multiple vendors to determine the best source for needed materials. Automatically release agreement purchase orders, which can be shared across sites. Create special orders for parts not stocked in inventory. Automate materials requisitioning based on plant maintenance schedules.
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Understanding asset-centric procurement

Unlike the procurement of indirect goods such as office supplies, asset-centric procurement is driven by the critical equipment on which an organizations revenue stream depends. When critical assets are down, the bottom line is endangered. Ensuring that parts are available when needed, either for preventive or corrective maintenance, is essential to minimizing downtime and maximizing revenue.
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Eliminate costly maverick buying by establishing approved vendors. Match received materials and services to purchase orders. Record vendor invoices as you receive them. Analyze vendor performance before ordering parts.

Analysis
Analysis: The Knowledge Base for Continual Improvement
The ability to analyze data captured in MAXIMO 5 provides companies with critical knowledge to improve and optimize their maintenance initiatives across all functional areas. MAXIMO 5 Key Performance Indicators (KPIs) and Reports make it possible to identify areas that need improvement. For example, analysis of equipment failure reports can help identify equipment with excessively high levels of corrective maintenance, indicating the need for a more stringent preventive maintenance strategy. KPIs serve as real-time barometers of business conditions and help put decision makers in control. They are designed to focus on the metrics that matter most to an executive or manager. Problem areas are visually identified via graphical indicators delivered directly to the users Web browser. Through KPIs, users define and monitor asset performance indicators, such as PM Work Orders Overdue and Overall Equipment Effectiveness (OEE). Users can drill through to underlying data for analysis, comparisons and answers. In addition to KPIs, MAXIMO 5 provides a comprehensive set of predefined functional and exception reports that provide detailed information on all of your maintenance operations. Easy-to-use report templates and libraries enable you to write and customize additional reports as needed.

Specialized Tools to Make Tough Jobs Easier

In addition to the robust capabilities provided by MAXIMO 5 there are many options available for those who require extended functionality.

Options
Illustrated Parts Catalog Mobile Suite Workflow Enterprise Adapters e-Commerce Adapter Project Manager

Desktop Requisitioning

MAXIMO Mobile Suite Asset managers on the move can use hand-held computers to become more productive and obtain higher quality and more timely information for better decisions, improved asset and materials accountability, and adherence to government, safety and environmental regulations. MAXIMO Workflow The industry-leading workflow solution lets you define and automate your asset management processes to match the way you do business. Incorporate your own business processes into work requests, preventive maintenance and inventory reorders. MAXIMO Workflow enables you to manage all aspects of the maintenance process, from notification of assignments by e-mail to updating the General Ledger. MAXIMO Desktop Requisitioning The fast, easy, browser-based way to create and manage materials requisitions, from initiating the purchasing process to reviewing requisitions in your electronic in-box. Requisition items from internal inventories or, using the MAXIMO e-Commerce Adapter, punch out to external supplier catalogs to include their items on your requisition. MAXIMO Project Manager Integrating MAXIMO with Microsoft Project lets planners perform the full spectrum of project management tasks, including displaying, analyzing and reporting on backlogs, capital projects and shutdowns, both in advance and in progress. MAXIMO Illustrated Parts Catalog (IPC) Maintenance personnel spend 20-40 percent of their time looking for the drawings, diagrams, documentation and parts information they need to do their jobunless they have MAXIMOs IPC. This visual, Web-based parts and equipment library makes it fast and easy to identify and verify maintenance information.

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MAXIMO Enterprise Adapters (MEA) The ability to integrate to existing business systems is a requirement for many organizations today. MAXIMO Enterprise Adapters support standard integration to many ERP Systems including Oracle Financials, PeopleSoft and SAP as well as facilitating the development of custom ERP integration solutions. MAXIMO e-Commerce Adapter Punch out from your system directly to the electronic marketplace. This complete integration development and configuration environment is pre-configured to connect to the MRO Operations Center for immediate connection to the distributors and manufacturers registered there. Its open framework and standards-based transaction support make it easily configured to support any private or public e-marketplaces.

MAXIMO 5 In a Class by Itself

No Other Solution Compares to MAXIMO
MAXIMO 5 is the worlds leading strategic asset management system, and with good reason.
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No other solution provides the broad functionality or represents the depth of maintenance expertise that MRO Software brings to the table. No other solution scales from small, single-site deployments to large, multisite, global implementations. No other solution is as technologically advanced built from the ground up with a J2EE component-based Internet architecture and Java Verified by Sun Microsystems.

Do you have the information you need to make asset-related decisions?

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What assets do you own? Where are they located? Should any of your assets be redeployed? If so, where and how? Should you continue to repair an asset, or is it better to replace it? Which assets are costing the most to repair? Are your supplier agreements being enforced? How much excess MRO inventory are you carrying? Are you getting maximum performance from your most critical assets?

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World-class System. World-class Service, Education and Support

MRO Software is the world leader in strategic asset management solutions. Our Product Support Services, Education, and Professional Services groups provide yet another solid reason for our industry leadership. These professionals are committed to ensuring your complete success. Our success is measured by the

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Can you answer these questions with confidence? If not, youre placing your organization at risk. MAXIMO 5 makes a difference.

fact that MRO Software has the largest installed base of loyal asset management customers who consistently rank our support and services as outstanding.

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About MRO Software, Inc.

MRO Software is the leading provider of strategic asset management solutions. The Companys integrated suite of applications optimizes performance, improves productivity and service levels and enables asset-related sourcing and procurement across the entire spectrum of strategic assets. The Companys asset management solutions allow customers to manage the complete life cycle of strategic assets including: planning, procurement, deployment, tracking, maintenance and retirement. Using MRO Softwares solutions customers improve production reliability, labor efficiency, material optimization, software license compliance, lease management, warranty and service management and provisioning across the asset base. MRO Software (Nasdaq: MROI) is a global company based in Bedford, Mass., with approximately 900 employees, 10,000 customers and more than 260,000 end-users. The Company markets its products through a direct sales organization in combination with a network of international distributors. MRO Software has sales offices throughout North America, Europe, Asia/Pacific and Latin America. Additional information on MRO Software can be found at www.mro.com.

MRO Software, Inc. 100 Crosby Drive Bedford, MA 01730

Tel 800-244-3346 Fax 770-481-3071

Asia MRO Software Hong Kong Ltd. Tel +852-2166-8760 Fax +852-2166-8555 Australia and New Zealand MRO Software Australia Pty Limited Tel +61-2-9463-7734 Fax +61-2-9957-2669 Europe, Middle East, Africa (EMEA) MRO Software Tel +44-1-483-727000 Fax +44-1-483-727979 Latin America MRO Software, Inc. Tel +55-11-3443-6289 Fax +55-11-3443-6374

Copyright 2003. MRO Software, Inc. All rights reserved. MAXIMO is a registered trademark and MRO Software is a trademark of MRO Software, Inc. Other products and brand names are trademarks or registered trademarks of their respective companies.