SVX Fault Code Chart

Fault Code 1

Fault Description Overcurrent (4.0 x Ih) Instantaneous

Possible Cause SVX9000 has detected current (>4xIn) in it's ouput due to: sudden heavy load increase short in the motor short in motor cables unsuitable motor DC bus voltage has exceeded it's high limit due to: too short a deceleration time high utility level or surges load changes high inertia load

Solution Check load Check motor (try a different motor) Check cables from drive to motor. Check for spinning motor start

Additional Comments Measure output amps with a meter and compare to monitor amps IGBT static check Measure Vout per phase

Overvoltage Max ratings: 230v drive 437vdc 480v drive 911 vdc 575v drive 1200vdc

Longer decel time to eliminate regeneration Use chopper and brake resistor Correct utility supply Add line impedance to eliminate surges If fault happens when drive not running, check utility for spikes. Use an oscilloscope or Dranetz recorder since a voltmeter isn't fast enough to catch. If fault happens during acceleration, lower accel time. The load may be a high inertia load and lowering accel time may solve the problem. Do motor meggar/insulation checks Check insulation on cables Install internal cabinet cooling fans

Measure DC bus volts and compare to monitor menu if the same, fault due to external conditions During running, fault may be because of load changes causing motor to increase in speed quickly causing regen. Adding a brake resistor may solve this issue. During deceleraltion is most common time for fault due to regeneration. Either change decel time, see if stopping method can be changed to "coast" to stop or add brake resistor. Check the 3 output phase currents in the monitor menu

Ground Fault (earth) (20% of Ih trip limit) Replaced by F31 in FR 4 - 8 and F8 in FR 9

Sum of motor phase currents is not equal to zero Insulation failure in motor or cables Internal over temp

Charging switch

Precharge circuit for DC bus not functioning

6 7

Emergency Stop Saturation Trip (high di/dt thru IGBT's)

Reset fault and restart Check DC bus voltage Faulty component(s) Emerg Stop input received from option card Check opt card connections in control box Defective component Motor or motor cable short Can not be reset from keypad Switch off power IF PROBLEM IS NOT IN THE MOTOR OR CABLES DO NOT RECONNECT POWER If fault appears simultaneously with Fault 1, check motor and motor cables. Reset and restart Check input voltage and monitor for voltage sags Reset fault and try to restart If within spec, internal component failure

F4 fault in a SVX should no longer exist. It did exist in software 2003 and older but it has been replaced by 2 different faults.The F4 fault used to be caused by a driver board overtemp in FR8 and smaller units and a loss of voltage to the driver boards in the FR9 and above sizes Now the power board overtemp is included in the F14 drive overtemp fault for the FR8 and smaller drives and the loss of voltage is included in F8 system fault for FR9 and above drives. Check cable between control box and power board

Possible undersized drive rating Too large of a load Short motor cable runs, cable routing, noise, grounds etc Check that the brake chopper par in gr 7 are set correctly for the application Faulty IGBT or Driver circuitry Check sub-fault codes in T1-T16 menu Check DC bus volts in monitor menu and compare to DC bus at DC power terminals

8 9

System Fault Undervoltage Max ratings: 230v drive 183vdc 480v drive 333 vdc 575v drive 461vdc

Defective component Fault in control or hardware operation DC bus voltage is less than minimum required for safe operation too low input supply voltage SVX internal fault

10

Input Line Supervision

Input line phase missing or low

11

Output Phase Supervision

Possible missing or low motor phase

Monitor line voltage Check line voltage cables and connections. Check other components in AC input circuit Check motor cables and connections.

Check DC bus volts in monitor menu and compare to DC bus at DC power terminals Monitor and measure each motor output phase current

Fault Code Chart rev 7 acw

SVX Fault Code Chart

Fault Code 12

Fault Description Brake Chopper Supervision

Possible Cause

Solution

13

SVX9000 Undertemperature

No brake resistor installed Brake resistor open Brake chopper circuit failure Heatsink temperature under 14 degF(-10C) Provide additional heating or move drive to area of greater warmth

Additional Comments Check phase currents in system menu, S5.11 Check chopper parameter settings in gr 4

Check fan parameters in System menu, par 5.7 Possible control box issue if Ambient is normal

Fault Code Chart rev 7 acw

SVX Fault Code Chart

Fault Code Possible Cause Fault Description 14 SVX9000 Overtemperature Heatsink temperature over 194 degF(90C) Warning given when heatsink temperature Heatsink cooling fan failure exceeds 185 DegF(85C) and a fault occurs when temp reaches 194 DegF(90C) 15 Motor Stalled Motor or load mechanical failure Load is too high Stall parameter settings incorrect Overloaded motor Motor temperature model in drive has deteted a motor overtemp Mechanical or load problems Underload parameter settings incorrect

Solution Check ambient temperature Clear heatsink of debris, dust, dirt Make sure heatsink has unobstructed airflow Check that switching frequency is not set high in relationship to temperature and motor load Check motor, load and mechanical system Check drive stall parameters P1.7.13-1.7.16 Decrease motor load Check motor overtemp parameters P1.7.8-1.7.12

Additional Comments Check unit temp in monitor menu

Monitor and measure each motor output phase current

16

Motor Overtemperature

Monitor and measure each motor output phase current

17 18 19 20 21 22

Motor Underload

Check motor and all mechanical parts of system Check underload parameters P1.7.17-1.7.20

Monitor and measure each motor output phase current

EEPROM Checksum

Parameter "save" fault Component failure or faulty operation

Reset fault and drive should reload parameters Check parameters after reloading.

Check sub-fault codes in T1-T16 menu

23 24 25 26 Counter Fault Microprocessor Watchdog Startup Prevented Displayed counter values incorrect Component failure or faulty operation Reset fault and restart Reload software Drive start up prevented Check DIN inputs for Start Enable/Interlock settings Happens when start command DIN 1 is active after software isoaded Possible control card issue Check gr 5 system menu counter data

Could occur during F2 (OV) condition auto-restart

27 28 29 Thermistor Thermistor input on option board has detected high motor temperature Check motor cooling, load and speed Check thermistor connection If thermistor input of an option board not used, it must be jumpered

30 31 IGBT Temperature (Hardware) IGBT Inverter bridge overtemperature protection has detected a high short-term overload current Check motor size and motor load Check gr 1 current settings F31 can be caused by frequent AC power cycling Monitor and measure each motor output phase current Try without motor connected

Fault Code Chart rev 7 acw

SVX Fault Code Chart

Fault Code Fault Description 32 Fan Cooling 33 34 35 36 37 38 39 40 41 Control Unit Device Change (same type) Device Added (same type) Device Removed Device Unknown IGBT Temperature (Software) CAN Bus Communication

Possible Cause Cooling fan did not start when commanded

Solution

Additional Comments FR 4 - 7 have a 24Vdc fan FR 8 & up have AC fan motor(s) & inverter(s)

Sent message not acknowledged

Ensure that another device is on the bus with the appropriate configuration

Check communiction cables

Control and power unit incompatibility issues Option board changed Different power rating of drive changed Option board added Different power rating of drive added Option board removed Power unit removed Unknown option board or power unit IGBT Inverter bridge overtemperature protection has detected a high short-term overload current Excessive braking NOTE: See Active fault menu and fault time data record for more information 1= Encoder channel A is missing 2= Encoder channel B is missing 3= Both encoder 1 channels are missing 4= Encoder reversed Option board changed Drive with different power rating changed

Change control unit Reset NOTE: No fault time data record is made Reset NOTE: No fault time data record is made Reset NOTE: No fault time data record is made Cycle AC power In FR10 and larger, possibly ASIC board Check motor size and motor load Check gr 1 parameters Adjust switching Hz: FR 4-7 to 3.6 Khz FR 8 & up to 1.8 Khz Set deceleration time longer Use external brake resistor Check encoder board Check encoder channel signal wires to opt card

Wrong device manager settings in power unit Check sub-fault codes in T1-T16 menu Check sub-fault codes in T1-T16 menu Check sub-fault codes in T1-T16 menu Check sub-fault codes in T1-T16 menu Swap option cards one at a time Monitor and measure each motor output phase current Try without motor connected Extend accel time

42 43

Brake Resistor Overtemperature Encoder Fault

44

Device Change (different type)

45

Device Added (different type)

Option board added Drive with different power rating added

Reset NOTE: No fault time data record is made NOTE: Application parameter values restored to default Reset NOTE: No fault time data record is made NOTE: Application parameter values restored to default

Check gr 1 parameters Check sub-fault codes in T1-T16 menu

Check gr 1 parameters Check sub-fault codes in T1-T16 menu

46 47 48

Fault Code Chart rev 7 acw

SVX Fault Code Chart

Fault Code 49 50

Fault Description

Possible Cause

Solution

Additional Comments

Analog Input Iin<4ma (4-20ma)

51 52 53 54 55 56 57 58 59 60

External Fault Keypad Communication Communication Bus Slot Fault

Current input is <4ma Input cable is broken or loose Signal source has failed Digital input(DIN) set as external fault has been triggered Connection between keypad and drive has been lost Data connection between bus master and bus comm board has failed Defective option board or control box slot

Check current loop, signal source and wiring

Check signal in monitor menu and with a meter for comparison Check A9 jumpers for correct position Keypad is removed and is the control place If Green LED blinks, possible power board failure Check comm card cables Possible noise issue possible option card software problem

Check source of fault trigger Check if keypad has been removed. Check keypad cable and connection Installation issues Keypad is removed and is the control place Check option board installation in slot

PT100 Board Temperature

Board temperature limits of the PT100 have been exceeded

Determine cause of high temperature

Possible hardware problem on card

Fault Code Chart rev 7 acw

SVX Fault Code Chart

Fault Code

Fault Description HELP NOTES: 1. No READY or DC bus volts at keypad

Possible Cause

Solution

Additional Comments

Check DC + and DC- power terminals Check for active fault Low DC bus volts Check for RUN ENABLE Ribbon cable from control box to power board Check if DC heatsink cooling fan is on (FR 4-7) Older version of SPX software This may be caused by faulty A9 card or if control box is not connected to an inverter power unit Power board FET transistor failed

2. AI1 or AI2 go to max in monitor menu

3. Keypad is blank or scrolls, Green LED blinks, 24Vdc fan not working 4. No run with DIN 1 closed

Check for interlocks Wiring errors Check 24Vdc power supply No READY Check A9 jumpers Try keypad mode Line/load leads run together Monitor DIN 1 for status

Fault Code Chart rev 7 acw