Items 1:Gender Male Female 2:Age 20-25 26-30 31-35 >36 3:Education Diploma Degree Master Other 4:Occupation

Top level manage Manager Employee 5:Work Experience 1-5 Years 6-10 Years 11-15 Years >15 Years

Frequency 28 22 15 16 16 3 16 19 13 2 6 12 32 11 25 11 3 Table 4.1

Percentage (%) 56 44 30 32 32 6 32 38 26 4 12 24 64 22 50 22 6

1.

2.

3.

4.

5.

6.

7.

8.

9.

Items Is the reduction of absenteeism, a key goal within the Departmental Plan? YES NO Does an absence policy exist? YES NO NOT SURE Does this policy include the roles and responsibilities of staff? YES NO NOT SURE Is there a defined process? YES NO Does the organization have training regarding positive absence management? YES NO NOT SURE Is there a Dismissal Policy in place to deal with recurring and frequent absence? YES NO NOT SURE Are staffs that have excessive absences subject to sanctions? YES NO NOT SURE Is this contained in the contract of employment? YES NO NOT SURE Is a standardized from used to record absence stating the reason, length of time and condition? YES NO

Frequency

Percentage (%)

23 27 27 21 2

46 54 54 42 4

32 17 1 33 17

64 34 2 66 34

27 22 1

54 44 2

32 14 4

64 28 8

30 18 2

60 36 4

27 20 3

54 40 6

32 16

64 32

NOT SURE Table 4.2

1.

2.

3.

4.

5.

6.

Items Hours worked each week 1) No satisfied at all 2) Not Satisfied 3) Somewhat Satisfied 4) Satisfied 5) Extremely Satisfied Flexibility in scheduling 1No satisfied at all 2Not Satisfied 3Somewhat Satisfied 4Satisfied 5Extremely Satisfied Location of work 1) No satisfied at all 2) Not Satisfied 3) Somewhat Satisfied 4) Satisfied 5) Extremely Satisfied Amount of paid vacation time/sick leave offered 1) No satisfied at all 2) Not Satisfied 3) Somewhat Satisfied 4) Satisfied 5) Extremely Satisfied Salary 1) No satisfied at all 2) Not Satisfied 3) Somewhat Satisfied 4) Satisfied 5) Extremely Satisfied Opportunities for promotion 1) No satisfied at all 2) Not Satisfied 3) Somewhat Satisfied 4) Satisfied

Frequency 3 4 22 18 3 2 6 23 15 4 5 10 22 6 7

Percentage (%) 6 8 44 36 6 4 12 46 30 8 10 20 44 12 14

5 18 10 16 1 4 8 11 24 3 2 9 20 18

10 36 20 32 2 8 16 22 48 6 4 18 40 36

5) Extremely Satisfied 7. Benefits for (Health insurance, life insurance, etc. ) 1) No satisfied at all 2) Not Satisfied 3) Somewhat Satisfied 4) Satisfied 5) Extremely Satisfied 8. Job Security 1) No satisfied at all 2) Not Satisfied 3) Somewhat Satisfied 4) Satisfied 5) Extremely Satisfied 9. Recognition for work accomplished 1) No satisfied at all 2) Not Satisfied 3) Somewhat Satisfied 4) Satisfied 5) Extremely Satisfied 10. Relationship with your co-workers 1) No satisfied at all 2Not Satisfied 3Somewhat Satisfied 4Satisfied 5Extremely Satisfied 11. Relationship(s) with your supervisor(s) 1) No satisfied at all 2) Not Satisfied 3) Somewhat Satisfied 4) Satisfied 5) Extremely Satisfied 12. Relationship with your subordinates(if applicable) 1) No satisfied at all 2) Not Satisfied 3) Somewhat Satisfied 4) Satisfied 5) Extremely Satisfied 13. Opportunity to utilize your skills and talents 1) No satisfied at all 2) Not Satisfied 3) Somewhat Satisfied

3 13 23 9 2 7 13 14 13 3 11 15 12 9 3 11 8 15 12 4 5 11 12 17 5

6 26 46 18 4 14 26 28 26 6 22 30 24 18 6 22 16 30 24 8 10 22 24 34 10

4 8 14 19 5 3 8 15 19

8 16 28 38 10 6 16 30 38

4) Satisfied 5) Extremely Satisfied 14. Opportunity to learn new skills 1) No satisfied at all 2) Not Satisfied 3) Somewhat Satisfied 4) Satisfied 5) Extremely Satisfied 15. Support for additional training and education 1) No satisfied at all 2) Not Satisfied 3) Somewhat Satisfied 4) Satisfied 5) Extremely Satisfied 16. Variety of job responsibilities 1) No satisfied at all 2) Not Satisfied 3) Somewhat Satisfied 4) Satisfied 5) Extremely Satisfied 17. Degree of independence associated with your work roles 1) No satisfied at all 2) Not Satisfied 3) Somewhat Satisfied 4) Satisfied 5) Extremely Satisfied 18. Adequate of opportunity for periodic changes in duties 1) No satisfied at all 2) Not Satisfied 3) Somewhat Satisfied 4) Satisfied 5) Extremely Satisfied Table 4.3

10

2 12 18 15 3 9 12 14 9 6

4 24 36 30 6 18 24 28 18 12

2 3 19 22 4

4 6 38 44 8

3 6 22 17 2

6 12 44 24 4

7 13 17 11 2

14 26 34 22 4