BPO Training Our BPO training programs are a boon for those who are aspiring for a rewarding

career in the ITES industry. These programs are built and delivered by industry practitioners. The program Business communication & Corporate culture Telephone, Chat and E-mail Etiquette Voice Training & MTI reduction Global accent training MS office and internet awareness Domain specific training (BFSI, Retail, Telecom etc) Aptitude Resume building & Interview facing covers various areas of BPO/KPO employability such as

IT Infrastructure Management System: Our IIMS program helps the freshers to transform themselves into an IT Infrastructure professional. We train the freshers for L0, L1 & L2 support. They get trained in different services like

End user interface services Data Centre services Enterprise Networking Services Application and Middleware Services ITSA & ITSM Security Services

Program Schedule: 8 - 12 Weeks intensive training between 9 am and 6 pm (Monday Saturday)

Entry Level Transformation Entry Level workforce forms the future leaders of an organization. Their understandings of the organizations business, technical capabilities, culture etc are vital factors in retaining them and moulding them to rise up to assume higher responsibilities in the organization. 3Edge has formulated many client-centric and holistic Entry Level Training (ELT) programs which blends advanced technical capability development with soft skills and understanding of the clients environment and processes. These programs have helped our clients build a vibrant and

passionate team of young talent who are deployable into projects without anymore internal training programs. Our differentiators such as comprehensive assessment procedure, ability to simulate client environment during learning, enjoyable learning ambience, meticulous coordination, competent faculty, wide network of visiting faculty from industry, and so on ensures a multifaceted exposure to your new employees and their first learning experience will be a remembrance for a lifetime. Our prestigious ELT program entitled Top Gun executed for three consecutive years, for new recruits of Scope International is a testimony of our ELT capabilities. C, C++ Open Systems UNIX, LINUX (Programming and Administration) PHP PERL Drupal, JOOMLA DBMS Oracle (Programming and Administration) SQL Server MySQL Java (Core Java, J2EE, STRUTS, AJAX, EJB, JSF, Hibernate and Spring) Dot Net (.NET Architecture, C#, ASP .Net, ADO .Net) Mainframes (COBOL, CICS, DB2, JCL, REXX, CLIST) AS400 Data Warehousing (Informatica, Cognos) IT Infrastructure Management (A+, N+ and trouble ticketing) Software Testing Crystal Reports WAS & MQ Sharepoint MS Office Entry Level Transformation consists of an array of modules as follows:

Laterals Learning & Certification (LLC) Continuing education and skill development of employees is a major differentiator of successful companies in the global economy. IT Corporations can benefit Existing Talent Enhancement (ETE) programmes. 3Edge has a pool of trainers with hands-on IT industry experience who can offer top-quality training leading to international certifications, either at the client's premises or at 3Edge facilities. The emphasis is on hands-on, task- oriented curriculum. When employees are trained by 3Edge, they are guaranteed with individual attention, training by expert instructors and comprehensive hands-on exercises. Some of the areas on which 3Edge Solutions offers Java Core Jave, J2EE, STRUTS, AJAX EJB, JSF, Hibernate and Spring Dot Net (.NET Architecture, C#, ASP .Net, ADO .Net) VB.Net, VB 6.0 Mainframes COBOL, CICS, DB2, JCL, REXX, CLIST AS400 PL/1, Assembler IMS DB/DC Open Systems UNIX, LINUX (Programming and Administration) C, C++ and VC++ DBMS Oracle (Programming and Administration) SQL Server MySQL Data Warehousing Informatica Ascential Datastage COGNOS Teradata Project Management PMBOK Process Management and Methodologies CMM, ISO, Six Sigma Packages SAS, SPSS Vision Plus MOSS Cold Fusion training are listed below:

 Small Talk Silverlight

Leadership Training 3Edge has an internal division called Behavioural Competency Enhancement Services (BCES) which works on crafting and delivery of role critical leadership training for executives, emerging leaders and people at middle management levels. Our modules are products of meticulous research carried out by our fraternity comprising of in-house business communication and behavioural experts, and senior consultants who have decades of HR and ER experience with blue chip companies. Our leadership programs are purely activity and case study driven which fascinates the participants and fosters high level of participation with specific and valuable tale Executive Development Program Business Communication Neuro-Linguistic Programming(NLP) Personal Effectiveness & Behavioural Skills Cross-cultural awareness Stress & Health Management Leadership Development Program Planning, Prioritization & Time Management Mobile Programming (Android/iPhone) T infrastructure (Desktop Support, Networking and trouble ticketing) Vision & Leadership (Classroom based & Outbound) Creativity & Thinking Techniques Motivation & Performance Managementt Mentoring & Training Team building & Group Dynamics(Classroom based & Outbound) Emotional Intelligence & Decision making Cross-cultural sensitivity & Dining Etiquettee Conflict resolution & Grievance Redressall Goal Setting away. Our deliverables under this umbrella includes the following modules:

 Stress & Work-life Balance (Classroom & Outbound) The striking feature of our behavioural programs include pre-assessment through Psychometric analysis/ Transactional Analysis and Assessment centres run by internationally certified experts and post-training support offered through counselling and follow up sessions.